Job Title: Technical Content Writer
Work model: Hybrid, 3 days on site- Shelton CT, 06484
Preferred Timezone: EST, may have slight variances working with global team
Desired Start: ASAP
Overtime: No
Duration: 6 months Contract to Hire
W2 Contract
Summary:
Our Client is seeking a visionary technical communicator who is passionate about clear communication and creating exceptional customer experiences. You'll revolutionize how customers interact with our product information by integrating modern technology into every step of content creation. Your focus will be on developing intuitive, web-based help content that empowers users to effectively utilize our laboratory instrument systems. If you're ready to shape the future of content excellence in a dynamic scientific and engineering environment, we encourage you to apply.
Must Haves
7-10 years experience in a relevant area
Flexible on HTML, open to someone with modern tech writing tools should be ok (not software development)
MADcap Flare (Strong proficiency in Madcap Flare)
Intermediate Jira skills (used daily to access assignments)
Strong communication skills orally, verbally and written (ENGLISH)
Responsibilities:
• Design and develop intuitive technical content for web-based, customer-facing help which enables customers to effectively use our portfolio of laboratory instrument systems, applying strong UI/UX design principles.
• Apply processes for modular, single-sourced content creation, leveraging MadCap Flare authoring environment.
• Design content based on user learning principles, ensuring information is easily accessible, intuitive, and highly effective for the target audience.
• Create new, high-quality technical content which targets multiple user personas, ensuring clarity, accuracy, and completeness.
• Ensure the help product adheres to established brand guidelines, style guides, and internal standards.
• Leverage user feedback for continuous improvement, leading analytical and iterative content development cycles.
• Collaborate with global cross-functional teams, ensuring effective communication and coordination directly in step with the product development lifecycle.
Basic Qualifications
• Bachelor's degree required in Technical Communication or a science/engineering related discipline.
• Demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies.
• Mid to expert level experience using MadCap Flare and the associated suite of products.
• Ability to integrate and optimize the use of AI within technical communication workflows.
• Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences.
• Familiarity with embedding multimedia into web-based help content.
• Experience implementing meta tags and structured content focused on providing key information to an AI chatbot.
• Demonstrated ability to work cross-functionally and collaboratively in a global, fast-paced environment.
• Exceptional time management and organization skills with proficiency managing and tracking projects using Jira.
• Highly detail oriented with excellent problem solving and communication skills.
• Native level fluency in written and spoken English.
Nice to haves
Experience creating documentation specifically for an AI chat bot
Strong Requirements gathering
$51k-79k yearly est. 4d ago
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Technical Data Writer I: F135 (Onsite)
Pratt & Whitney 4.6
Technical writer job in East Hartford, CT
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.
Pratt & Whitney is working to once again transform the future of flight-designing, building, and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious.
Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country, or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
What You Will Do
The F135 military engine program has an opportunity for a motivated, self-starting Depot Level Technical Data Writer. Part of Military Customer Support & Services, the Technical Data Employee will support technical data authoring and logistics activities by performing the following:
The Technical Data Writer is responsible for the development and authoring of complex maintenance procedures (Disassembly, Cleaning, Inspection, Repair, Assembly, Balance, Test, etc.) in support of the Pratt & Whitney F135 Engine. Working with the tech data supply base to meet aggressive program schedules. Delivery in accordance with cost, schedule, quality and technical performance requirements as agreed to by contract. This Maintenance Data Engineering (MDE) position will routinely interface with Pratt & Whitney internal such as Customer Support Engineering (CSE), Support Equipment (SE), Global Services Engineering (GSE) and Systems Integration for publication of F135 repair technical data modules and interaction with external customers to include the F-35 Joint Program Office, Oklahoma City Air Logistics Center, Lockheed-Martin, and Rolls Royce. This position may involve program related tasks, participation in validations, and other engineering disciplines to ensure technical data is adequate, accurate, safe, and meets acceptable quality levels as required.
Responsibilities:
Develop maintenance data procedures based on various forms of engineering source data.
Provide ongoing status to team lead on data development time lines.
Support maintenance data publishing process with involvement in data integrity check reviews and data error corrections, as well as quality review of publication modules.
Interface with customers as it pertains to maintenance data requirements.
Candidate must be able to work in a highly productive team environment.
Qualifications You Must Have
BS/BA degree in Engineering, Aerospace, Aviation Maintenance or a related discipline and 2+ years related experience, or Associate's Degree plus 4+ years of experience in engine or aviation maintenance, or High School Diploma plus 6+ years of experience in engine or aviation maintenance.
Qualifications We Prefer
Good understanding of the logistics support process, technical data, and associated deliverables.
Good project and time management skills are essential.
Candidate must have the ability to perform multiple projects of varied size and scope.
Strong communications skills (both written and verbal) required.
Experience with Engineering Changes and Illustrated Parts Breakdown (IPB), XML/SGML markup languages and light programming.
Familiarity with Microsoft Office products, Team Center, DOC ACCESS, PW specifications, technical authoring systems Arbortext, Corena, Vista, and S1000D specification.
Learn More & Apply Now!
This position is classified as onsite. Please ensure this role type (defined below) is appropriate for your needs before applying to this role. Candidates will learn more about role type and current site status throughout the recruiting process.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 55,000 USD - 107,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$55k-69k yearly est. Auto-Apply 60d+ ago
Technical Writer
ITW 4.5
Technical writer job in Hartford, CT
Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **TechnicalWriter** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
$85k-105k yearly 60d+ ago
Technical Writer
Burt Process Equipment, Inc. 3.5
Technical writer job in Hamden, CT
For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/Technical_Writer_Job_Description_10-2022.
pdf
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Job Title: Endpoint Security Senior TechnicalWriter**
**Job Description:**
We are looking for a dedicated and skilled Senior TechnicalWriter to join our cybersecurity team. The ideal candidate will be responsible for creating, maintaining, and enhancing documentation that supports the planning, implementation, and operational readiness of multiple endpoint security initiatives. This role requires exceptional writing skills, a strong understanding of cybersecurity concepts, and the ability to collaborate closely with technical subject matter experts to produce clear, accurate, and standardized documentation.
**Key Responsibilities:**
1. **Documentation Development:**
1. Develop, revise, and maintain high-quality documentation for cybersecurity technologies, processes, and workflows.
2. Create standard operating procedures (SOPs), implementation guides, engineering runbooks, and architectural overviews.
3. Produce documentation for system requirements, architecture designs, and operational readiness for new and existing solutions.
2. **Content Accuracy & Compliance:**
1. Ensure all documentation reflects current tools, configurations, and organizational standards.
2. Support documentation needs for compliance audits, risk assessments, and onboarding materials.
3. Align outputs with established documentation templates and governance frameworks.
3. **Collaboration & Knowledge Transfer:**
1. Work closely with cybersecurity SMEs, engineering teams, and operations to gather technical details and translate them into clear, user-friendly content.
2. Facilitate knowledge continuity by creating materials that enable smooth handoffs between teams.
4. **Continuous Improvement:**
1. Identify gaps in existing documentation and propose enhancements.
2. Stay informed on cybersecurity trends and incorporate best practices into documentation processes.
**Qualifications:**
+ Strong technical writing skills with demonstrated ability to create clear, concise, and user-focused documentation.
+ Experience in cybersecurity or IT infrastructure environments, with familiarity in topics such as endpoint protection, SIEM, identity management, and cloud security.
+ Proficiency in documenting system requirements, architecture diagrams, SOPs, and implementation guides for technical audiences.
+ Excellent interviewing and collaboration skills to work with subject matter experts, engineers, and project stakeholders.
+ Familiarity with documentation tools and platforms, such as Confluence, SharePoint, Google Workspace, or equivalent.
+ Ability to interpret and standardize technical content, applying consistent tone, structure, and formatting across documents.
+ Understanding of documentation standards and style guides
+ Version control and change tracking awareness, including using tools like Git, document repositories, or structured file naming/versioning systems.
+ Experience in the utility sector, with an understanding of industry-specific terminology, operations, or regulatory environments.
+ Experience developing documentation specific to cybersecurity technologies used to protect systems within the utility vertical.
+ Experience in creating secure configuration and hardening guides for technologies used in utility environments (e.g., Windows, Linux, firewalls, etc.)
+ Familiarity with cybersecurity frameworks and standards, including NIST 800-53, NIST Cybersecurity Framework (CSF), ISA/IEC 62443, or ISO/IEC 27001.
+ Experience documenting critical infrastructure protection strategies, including risk assessments and vulnerability management programs.
+ Understanding of cybersecurity standards and ability to translate compliance and regulatory language into practical documentation.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $77,500 to $140,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $92,900 to $160,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
Middletown, Rhode Island, US Rhode Island, US Warwick, Rhode Island, US Newport, Rhode Island, US Ludlow, Massachusetts, US Logistics 18315 Full-Time Ability to obtain and maintain a DoD Secret security clearance
$55549.42 - $92583.07
**Position Description & Qualifications**
**Position Description & Qualifications**
Join our team supporting the MILSATCOM SubHDR IDIQ program as a **TechnicalWriter/CM Specialist** . This position plays a critical role in ensuring accurate technical documentation and data integrity are maintained for the SUBHDR program and is the primary link between the SUBHDR program's Technical Publication Library (TPL) and the program's maintenance/repair personnel. You will manage document control processes, maintain configuration management databases, and provide essential support for maintenance and repair operations.
This is an on-site role in **Middletown, RI** , requiring attention to detail, strong organizational skills, and the ability to work independently at times.
**In this role, you will:**
+ Generate, update, revise and format technical documentation to maintain control and ensure only the most current versions of technical documentation is available to support SUBHDR maintenance and repair processes/personnel.
+ Update and manage SUBHDR databases to ensure accurate configuration management of the technical documents (version control, etc.,) and communicate updates to SUBHDR on-site personnel.
+ Issue work packages and promptly communicate updates to SUBHDR on-site personnel
+ Provide data entry support for SUBHDR databases and assist with operational planning for shipping, inspections, and inventory control.
+ Additional duties and responsibilities related to CM/logistics (shipping, receiving, etc.).
**To be successful in this role, you will have:**
+ **The ability to obtain and maintain a DoD Secret security clearance**
+ US Citizenship required
+ A Bachelor's degree
+ Or a High School Diploma/GED with minimum 6 years of relevant experience
+ Minimum 2 years of relevant experience
+ Proficiency in Microsoft Office Programs and Adobe Acrobat Pro
+ Exceptional verbal and written communication skills
+ Strong attention to detail
**Additional desired experience and skills:**
+ Active DoD Secret security clearance
+ Strong attention to detail and organizational skills
+ Ability to communicate effectively and work collaboratively in a team environment
+ Knowledge of computer databases and logistics programs (Examples: COLTS and DPAS)
If you are interested in supporting and working with a passionate Serco team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
**Company Overview**
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
**Pay Transparency**
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
+ Medical, dental, and vision insurance
+ Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
+ 401(k) plan that includes employer matching funds
+ Tuition reimbursement program
+ Life insurance and disability coverage
+ Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Employee Assistance Plan
To review all Serco benefits please visit: ******************************************* .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .
$55.5k-92.6k yearly Easy Apply 5d ago
Technical Writer
Collabera 4.5
Technical writer job in North Haven, CT
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Working knowledge of Adobe FrameMaker document structuring. XML architectural integration preferred. Technical writing, desktop publishing, and translation management for NPD project document requirements, including instructions for use (IFUs), user's guides, service manuals, and Technical Communications collaterals (electronic media CDs, quick reference cards). Creates, revises, edits, and formats product documentation using Adobe FrameMaker desktop publishing software. Manages all aspects of document development, including participation on project teams, coordination of draft reviews and formal label approvals, translation management, and initiating document release. Associates degree in Technical Communications or related field, bachelor's degree preferred.
Qualifications
Working knowledge of desktop publishing and document production, including Adobe FrameMaker version 8.0 or higher on PC platforms, Microsoft Word, and Adobe Acrobat required.
Additional Information
To know more about this opportunity or to schedule an interview, Please Contact:
Sagar Rathore
******************************
************
$57k-77k yearly est. Easy Apply 60d+ ago
Technical writer
Global Channel Management
Technical writer job in Groton, CT
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Qualifications:
• BS/BA in education or scientific discipline, advanced degree preferred.
• Demonstrated technical writing experience.
• Understands process concepts and able to produce documentation within delivery parameters.
• Excellent written and oral communication skills.
• Clearly and concisely describe concepts.
• Performs effectively in a team, or alone and unsupervised.
• Experience with drug development, PharmSci, and GMP concepts.
• Project and change management expertise, proven development and execution of project plans.
• Ability to understand customer needs and assist with determining paths forward.
• Uses critical thinking skills and sound judgment to assess training issues to proactively solve problems.
• Can work independently on assignments, self-identify areas to improve and take action to implement improvements.
Additional Information
$36/hr
12 months
$36 hourly 1d ago
GDI - Technical Proposal Writer
Oracle 4.6
Technical writer job in Hartford, CT
This role is ideal for someone who: + Is a meticulous reader and writer with a drive to learn about cloud technology at a national scale. + Can interpret expert input to craft proposal content that is informative _and_ persuasive. + Takes pride in the writing they produce and is always looking for ways to hone their craft.
+ Possesses knowledge and experience with any of public cloud providers including Oracle, Amazon Web Services (AWS), Azure or Google (GCP) architecture, tools, and cloud methodologies.
As a Technical Proposal Writer, you will be responsible for:
+ Writing technical proposals for US federal government customers seeking Oracle Cloud services and task order solutions.
+ Capturing and organizing content and knowledge from subject matter experts across Oracle and presenting it in clear, compliant, compelling format for technical and non-technical audiences.
+ Understanding, identifying, and documenting client requirements and driving compliance with those requirements across internal response teams.
+ Becoming an internal expert on Oracle GDI's proposal process.
+ Actively identify team process enhancements and work with team members to implement them.
+ Support response teams in online and in-person efforts to ensure the written components of the proposals are compelling and aligned.
+ Managing multiple versions of documents across separate systems, including maintaining current working documents throughout the proposal drafting process.
+ Employing superior written and verbal communication skills with attention to grammar, formatting, term consistency, and adherence to Oracle writing practices.
**EXPERIENCE**
**_Required_**
+ Minimum of four years' experience working in industry as a technicalwriter.
**_Desired_**
+ Minimum of six years' experience working in industry as a technicalwriter.
**EDUCATION AND CERTIFICATIONS**
**_Required_**
+ Bachelor's degree, any discipline.
**_Desired_**
+ APMP Foundation Level Certification or higher.
**Security Clearance:**
+ Candidates will need to be able to obtain and maintain a Secret / Top-Secret Security Clearance to work with the US Federal government _This is a remote position with the candidate willing to travel to the Reston, VA Office a few times quarterly._
**Responsibilities**
Responsible for participating in customer engagements to collaboratively design and implement solutions. Displays product/application understanding through more customized presentation demonstrations to customers and at conferences and events. May work directly with customers to gather requirements, develop architectures and translates business needs into solutions. Implements solutions and ensures successful deployments through code development and scripting. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a technical point of contact for customers and sales on technical cloud solutions and customer success. Further builds business and technical acumen.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $37.88 to $60.63 per hour; from: $78,800 to $126,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC2
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$78.8k-126.1k yearly 8d ago
Medical Writer Position
Integrated Resources 4.5
Technical writer job in Groton, CT
A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
RESPONSIBILITIES:
• Prepare the Clinical Overview, integrated safety, efficacy, pharmacology and bio therapeutic summaries, regulatory responses, internal and external risk/benefit briefing documents, for one or more assigned products.
• High quality written presentations of Common Technical Document Efficacy components that are compliant with regulations, ICH guidelines, and corporate SOPs.
• Communicate resource, timeline and emerging data interpretation issues that have regulatory impact, to the project team and line management.
• Develop and sustain constructive relationships within WSR, and with Development Operations, Clinical, and other key stakeholders.
• Collaborate with development Product Teams to prepare or lead preparation of Clinical/Regulatory documents.
• Ensure key messages and document style are communicated to authors and team to ensure consistency across different documents.
• Manage contract writers, as well as internal writers.
• Highly organized, ability to prepare technical reports, summaries, protocols, and quantitative analyses
TECHNICAL KNOWLEDGE:
• Able to work well in cross-functional teams, exhibiting a combination of active listening skills and also the confidence to guide decision-making for the document content strategy.
• Able to manage expectations and the time pressures associated with authoring, resolving comments, updating and finalizing documents.
• Able to complete and turn around high quality outputs with only minimal guidance from management.
Qualifications
QUALIFICATIONS AND SKILLS NEEDED:
• Scientific/medical academic background (e.g., MD, DVM, PhD in relevant field, BSN, PharmD, Master's or Bachelors' degree in relevant field), or equivalent.
• Strong functional literacy is desirable: for example a track record of communicating complex information and analyses effectively in writing to a variety of scientific and nonscientific audiences. Applies expert knowledge, analytical skills, and knowledge of clinical and regulatory guidance.
• Experience with oncology and eCTD filing preferred.
Additional Information
Tel: 732-429-1921
http://www.irionline.com
$80k-113k yearly est. 60d+ ago
Senior Document Support Specialist
The Travelers Companies 4.4
Technical writer job in Hartford, CT
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Corporate Services/Other
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$41,200.00 - $67,900.00
Target Openings
1
What Is the Opportunity?
Under moderate supervision, this position is responsible for the accurate and timely preparation and preservation of policy documents in compliance with corporate retention policies and guidelines. Individuals in this role are responsible for the handling of inbound correspondence in support of digital workflows, managing the on-demand process, execution of the company's preservation strategy, and preparation of policy and underwriting documents for digitization and potential litigation. This position is based full time in our [insert location] office.
What Will You Do?
* Responsible for the categorization and reconciliation of insurance documents received through internal and external mail, as well as various archival sources.
* Prepares documents for digitization including removal of staples, paper clips, fasteners and posted notes from the documents.
* Analyzes documents in order to produce the best resolution for scanned reproductions.
* Employs basic understanding of filing standards to properly classify documents for specific repository processing and determines index values for insurance document sets based on established guidelines.
* Research and investigation may be required to track misdirected or undeliverable mail.
* Manages the on-demand request process. Customer requests that are time sensitive for archived documents are retrieved, prepared, digitized and delivered electronically to the customer.
* Resolves complex issues and escalates items as required.
* Works with a high degree of confidentiality as documents are highly sensitive containing customer financial and/or proprietary information.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Three years of work experience in document management.
* Ability to meet Productivity and Quality performance metric requirements.
* Knowledge of Document Archival & Preservation Repositories Preferred.
* Knowledge of Insurance Policy Documents is a Plus.
* HOST and Web Application Familiarity Preferred.
* Records Management Software Familiarity a Plus.
* Strong attention to detail with the emphasis on quality and the ability to focus for extended periods of time.
* Capability of categorizing documents based on established standards.
* Ability to use basic analytical thinking to make decisions on document categories.
* Good dexterity of hands and fingers to sort through documents accurately and quickly.
* Ability to work in a fast-paced, flexible, team environment.
What is a Must Have?
* High School Diploma or equivalent.
* Two years of experience utilizing Microsoft Office Suite.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$41.2k-67.9k yearly 12d ago
Technical Content Designer/Writer
Validation Associates LLC
Technical writer job in Shelton, CT
Job DescriptionSummary: PerkinElmer is seeking a visionary technical communicator who is passionate about clear communication and creating exceptional customer experiences. Youll revolutionize how customers interact with our product information by integrating modern technology into every step of content creation. Your focus will be on developing intuitive, web-based help content that empowers users to effectively utilize our laboratory instrument systems. If youre ready to shape the future of content excellence in a dynamic scientific and engineering environment, we encourage you to apply.
Responsibilities:
Design and develop intuitive technical content for web-based, customer-facing help which enables customers to effectively use our portfolio of laboratory instrument systems, applying strong UI/UX design principles.
Apply processes for modular, single-sourced content creation, leveraging MadCap Flare authoring environment.
Design content based on user learning principles, ensuring information is easily accessible, intuitive, and highly effective for the target audience.
Create new, high-quality technical content which targets multiple user personas, ensuring clarity, accuracy, and completeness.
Ensure the help product adheres to established brand guidelines, style guides, and internal standards.
Leverage user feedback for continuous improvement, leading analytical and iterative content development cycles.
Collaborate with global cross-functional teams, ensuring effective communication and coordination directly in step with the product development lifecycle.
Basic Qualifications:
Bachelors degree required in Technical Communication or a science/engineering related discipline.
Demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies.
Mid to expert level experience using MadCap Flare and the associated suite of products.
Ability to integrate and optimize the use of AI within technical communication workflows.
Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences.
Familiarity with embedding multimedia into web-based help content.
Experience implementing meta tags and structured content focused on providing key information to an AI chatbot.
Demonstrated ability to work cross-functionally and collaboratively in a global, fast-paced environment.
Exceptional time management and organization skills with proficiency managing and tracking projects using Jira.
Highly detail oriented with excellent problem solving and communication skills.
Native level fluency in written and spoken English.
Must Haves:
7-10 years experience in a relevant area
Flexible on HTML, open to someone with modern tech writing tools should be ok (not software development)
MADcap Flare (Strong proficiency in Madcap Flare)
Intermediate Jira skills (used daily to access assignments)
Strong communication skills orally, verbally and written (ENGLISH)
$111k-142k yearly est. 5d ago
SAP IT FICO Business Analyst
Richemont North America 4.6
Technical writer job in Shelton, CT
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas. SAP Business Analyst FICO Richemont| Shelton, CT Reports to: Manager of Applications Support Role Overview As a member of the L2 proximity support team the SAP Business Analyst FICO will provide technical support to our Finance and Accounting departments across multiple regions. This position will work closely with our Global EAS team, ICS, as well as business stakeholders. Responsibilities • Provide technical support and solutions for the business across multiple applications and landscapes. Some tasks can include but are not limited to: analyse business support questions, issues provide solutions or escalate to next team coordinate testing collaboration with global IT support • Work closely with our business stakeholders to ensure the SLA is being achieved. • Participate in SAP releases which includes content review for regional implications, communication and coordination with key users. • Test coordination and automation for key users for projects and releases. • Participate in internal control system reviews to ensure our region is aligned with company policy. • Collaborate with the business to improve business processes and create efficiencies • Work closely with the business to submit enhancement requests for central review and support enhancements through implementation • Document detailed support activities for our team • Use proximity to improve the way we provide proactive support / expertise advice to our Finance team. Qualifications Education: College education or technical school background Required experience: 3+ years SAP Finance/Accounting experience in an integrated SAP environment Technical skills / abilities: An understanding of SAP Finance modules, credit card reconciliation systems and accounting processes Personal skills • Excellent written and verbal communication skills. • Customer focused. • Self-motivation and ability to work independently. • Proven ability to collaborate with customers to define issues and plan of action with flexibility. • Must be detailed oriented. • Effectively manage different tasks simultaneously • Strong problem-solving skills and working knowledge of project management tasks. • Ability to work in a diverse, dynamic environment and effectively collaborate across teams. • Exceptional people skills with demonstrated ability to work with both a technical and functional audience. Geographical area under responsibility: US, Canada, LATAM, Mexico and Brazil. Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. We Offer - United States Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change. At Richemont, We Craft the Future! Salary will be determined based on relevant skills and experience.
#Richemont #WeCraftTheFuture
$76k-98k yearly est. Auto-Apply 13d ago
Senior Scientific Writer
The Jackson Laboratory 4.3
Technical writer job in Farmington, CT
With minimal supervision, the Senior Scientific Writer is responsible for working with The Jackson Laboratory (JAX) faculty/scientists to prepare grant applications and other scientific communication materials on a wide range of research topics.
Responsibilities include taking a lead role in the preparation of grant proposals, including single-investigator, multiple PI, multi-institutional and/or complex/multi-component ("Center") proposals, with a focus on NIH, DOD and NSF. This includes providing advice and writing and editing support on grantsmanship and, at times, primary writing of specific grant sections; developing standardized language for administrative sections; managing the scientific writing process, including proposal management, team building and coordination; establishing the application work plan, timeline and deliverables; and proposal draft preparation, review and revision. The Senior Scientific Writer undertakes these activities in collaboration with their RPD teammates and other research support staff within the Sponsored Research Administration (SRA) and Clinical and Translational Research Services (CTRS) teams, as appropriate, to ensure timely, accurate application submission. The Senior Scientific Writer will also participate in onboarding and mentorship activities to ensure unified process and consistency in the delivery of all proposal development and research development services.
The individual must have demonstrated experience in writing and editing scientific grants and manuscripts in the biomedical research realm; must have exceptional grantsmanship, communications, and organizational skills; and must be capable of handling both the scientific writing and project management process for complex multi-investigator and institutional grant applications. The individual must also be capable of collaborating with diverse teams of investigators, senior leadership and administrative personnel and have the ability to relate scientific and strategic goals to individual grant opportunities and other research communications vehicles.
Key Responsibilities & Essential Functions
Proposal development. Provides end-to-end scientific writing, editing and project management support for grant applications and proposals. Support includes: establishing the application work plan, timeline and deliverables in collaboration with JAX's other sponsored research support teams; analysis of funding solicitation, funding agency and/or and past awards to advise PI on sponsor expectations and help guide responsive concept development; iterative proposal development support that includes advice on grantsmanship, conceptual formulation and editorial support; primary writing of non-research components of proposals, including administration plans, management plans, project summaries, and administrative components; and development of supportive graphics where needed and/or appropriate. For complex, multi-component and/or multi-institutional proposals, this additionally includes proposal project management duties such as managing the application timeline and writing process; monitoring progress and adjusting workplans as appropriate; and team coordination and communication, both with JAX investigators and with external collaborators and collaborating institutions .
Funding strategy. Participates in discussions and evaluation of funding sources and funding opportunity announcements (FOAs). Participates in agency discussions regarding responsiveness to FOAs. Monitors trends in sponsor funding.
Edits technical manuscripts, fellowship applications, clinical research protocols and other research communications materials written by faculty, scientific staff and/or trainees.
Other Research Development activities. Communicates and collaborates with RPD staff on other projects (e.g., grant writing workshops, educational initiatives) as needed in support of the RPD mission and needs of the JAX community.
Knowledge, Skills, and Abilities
Required:
Exceptional written communication skills to prepare and edit competitive grant applications, publications, administrative materials, other research communications and clinical protocols.
Exceptional interpersonal skills to build teams and trust among known and unfamiliar professionals in a high-pressure environment. Must possess the ability to interact positively and professionally with very senior faculty and leadership.
Excellent organizational skills to manage the project management and writing process (draft preparation, review and revision) of complex grant proposals and deliver fundable proposals in a timely manner to meet both interim and final deadlines.
Ability to grasp complicated technical subjects, synthesize diverse lines of evidence and apply these abilities to technical writing.
As JAX's appetite to pursue Center-type applications is growing, the demonstrated, proven ability to project manage large, complex, multi-institution grants to federal funding agencies including NIH, DoD, and NSF would also be a significant advantage to success in this position.
Excellent working knowledge of Microsoft Office (Word, Powerpoint, Excel) and Adobe Acrobat applications.
Ability to work independently and as part of a team.
Ability to meet hard deadlines and work well under pressure.
Preferred:
Experience in scientific project and/or program management
Evidence of project management training and/or certification (PMP or similar training).
Graphics expertise using Illustrator, Photoshop, Biorender or related platforms.
Experience using file-sharing platforms (Dropbox, Box, OneDrive).
Experience with public grant databases including NIH RePorter and grants.gov.
Required Education: Doctorate
Experience required: 3 years
Experience preferred: 5years
Salary Range: $80,167 - $104,217
REQUIRED: ALL APPLICANTS MUST SUBMIT BOTH RESUME AND COVER LETTER FOR REVIEW
#CA-NL6
About JAX:
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit *********** .
EEO Statement:
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
$80.2k-104.2k yearly Auto-Apply 15d ago
Senior Document Support Specialist
Travelers 4.8
Technical writer job in Hartford, CT
Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job CategoryCorporate Services/OtherCompensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$41,200.00 - $67,900.00Target Openings1What Is the Opportunity?Under moderate supervision, this position is responsible for the accurate and timely preparation and preservation of policy documents in compliance with corporate retention policies and guidelines. Individuals in this role are responsible for the handling of inbound correspondence in support of digital workflows, managing the on-demand process, execution of the company's preservation strategy, and preparation of policy and underwriting documents for digitization and potential litigation. This position is based full time in our [insert location] office.What Will You Do?
Responsible for the categorization and reconciliation of insurance documents received through internal and external mail, as well as various archival sources.
Prepares documents for digitization including removal of staples, paper clips, fasteners and posted notes from the documents.
Analyzes documents in order to produce the best resolution for scanned reproductions.
Employs basic understanding of filing standards to properly classify documents for specific repository processing and determines index values for insurance document sets based on established guidelines.
Research and investigation may be required to track misdirected or undeliverable mail.
Manages the on-demand request process. Customer requests that are time sensitive for archived documents are retrieved, prepared, digitized and delivered electronically to the customer.
Resolves complex issues and escalates items as required.
Works with a high degree of confidentiality as documents are highly sensitive containing customer financial and/or proprietary information.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Three years of work experience in document management.
Ability to meet Productivity and Quality performance metric requirements.
Knowledge of Document Archival & Preservation Repositories Preferred.
Knowledge of Insurance Policy Documents is a Plus.
HOST and Web Application Familiarity Preferred.
Records Management Software Familiarity a Plus.
Strong attention to detail with the emphasis on quality and the ability to focus for extended periods of time.
Capability of categorizing documents based on established standards.
Ability to use basic analytical thinking to make decisions on document categories.
Good dexterity of hands and fingers to sort through documents accurately and quickly.
Ability to work in a fast-paced, flexible, team environment.
What is a Must Have?
High School Diploma or equivalent.
Two years of experience utilizing Microsoft Office Suite.
What Is in It for You?
Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$41.2k-67.9k yearly Auto-Apply 60d+ ago
Grant Writer
L.E.A.P. Inc. 4.4
Technical writer job in New Haven, CT
About LEAP
For over 30 years, LEAP has worked with children, teenagers, and young adults in New Haven, Connecticut in some of the lowest income urban neighborhoods in America. As the largest youth agency in our city, we provide free academic supports, social enrichment, and leadership development, and we do so in a unique way. LEAP gives older students (ages 16-24) the training, education, and resources they need to work as counselors to our younger students (ages 7-15). In doing so, we go beyond impacting individual lives through education and employment. We build a community with power and purpose.
All LEAP employees must adhere to LEAP's Core Values and Community Agreements.
Core Values:
Social Justice - Advocating for fairness and equality while challenging systemic injustices
Caring - Demonstrating empathy and concern for individual and community well-being
Ethical Leadership - Leading with integrity, fairness, and moral courage
Accountability - Taking responsibility for actions, outcomes, and commitments
Collaboration - Fostering partnerships to achieve common goals and maximize impact
Community Agreements:
Growth Mindset - Embracing challenges as learning opportunities
Recognition & Appreciation - Expressing gratitude and celebrating achievements
Conflict De-escalation - Resolving conflicts through open dialogue and cooperation
Mutual Respect - Honoring diverse opinions, experiences, and boundaries
Continuous Learning - Promoting ongoing personal and professional development
Position Overview We are seeking a highly organized and detail-oriented Grant Writer to join our mission-driven Development team. This role is essential to sustaining our $7.3M annual operating budget by managing the full grant lifecycle-from prospect research through reporting-with a focus on securing $1M-$1.5M in annual institutional support.
Position Details This is a full-time, 40-hour/week position with a hybrid schedule (two set days in-office plus additional days as needed). The role requires exceptional writing skills, technological proficiency (including comfort with AI tools), and strong organizational abilities to meet deadlines in a high-stakes funding environment. The ideal candidate is collaborative, deadline-driven, and skilled at translating program impact into persuasive, funder-focused narratives.
Supervision Reports to the Deputy Director of Development.
Key Responsibilities
Research & Prospect Identification
Identify and analyze funding opportunities from foundations, corporations, and government agencies using both traditional and AI-powered tools (Candid, Grant Station, iWave).
Monitor funding trends and funder priorities to inform strategy.
Proposal Development
Develop and submit high-quality proposals aligned with organizational goals.
Collaborate with program staff to craft compelling narratives with measurable outcomes.
Integrate AI tools strategically while maintaining organizational authenticity and voice.
Grant Management & Compliance
Oversee the full grant lifecycle from application to reporting, ensuring accuracy and timeliness.
Maintain records and tracking systems through CRM platforms (Raiser's Edge).
Submit compliance documentation and funder updates on schedule.
Relationship Support & Stewardship
Draft professional funder correspondence and communications.
Prepare research, briefing materials, and support for funder meetings and site visits.
Ensure complete and accurate donor database records.
Qualifications
Bachelor's degree or equivalent combination of education and experience.
Experience in grant writing preferred; related fields such as journalism or marketing encouraged.
Proven ability to manage complex, deadline-driven projects.
Exceptional research and writing skills with strong writing samples.
Proficiency in databases (Raiser's Edge), Microsoft Office 365, project management platforms (Asana), and AI tools.
Strong analytical, organizational, and execution skills.
Commitment to diverse communities and cultural competency.
Self-directed with high attention to detail and adaptability to new technologies.
Experience in youth development, education, or social services a plus.
Performance Expectations Success is measured by producing competitive proposals, strengthening tracking and reporting systems, and cultivating funder relationships to help meet annual institutional fundraising goals.
Personal Attributes
Commitment to diversity, equity, and inclusion.
Adaptability and willingness to learn new technologies.
Strong communication and collaboration skills.
Growth mindset and eagerness to expand skills over time.
Compensation & Benefits
Salary: $50,000-$55,000, commensurate with experience.
Health, dental, and vision insurance.
Retirement plan with employer contribution.
Generous PTO, holiday leave, and professional development opportunities.
To Apply: If you are interested in this position, please send a letter of interest, your resume, and a writing sample to this link: Career Center | Recruitment
Note:
Note: This is a hybrid position based out of the LEAP office in New Haven, CT.
Additional information about the organization is available via ********************
LEAP is an equal opportunity employer.
$50k-55k yearly Auto-Apply 60d+ ago
Technical writer
Global Channel Management
Technical writer job in Groton, CT
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Qualifications:
• BS/BA in education or scientific discipline, advanced degree preferred.
• Demonstrated technical writing experience.
• Understands process concepts and able to produce documentation within delivery parameters.
• Excellent written and oral communication skills.
• Clearly and concisely describe concepts.
• Performs effectively in a team, or alone and unsupervised.
• Experience with drug development, PharmSci, and GMP concepts.
• Project and change management expertise, proven development and execution of project plans.
• Ability to understand customer needs and assist with determining paths forward.
• Uses critical thinking skills and sound judgment to assess training issues to proactively solve problems.
• Can work independently on assignments, self-identify areas to improve and take action to implement improvements.
Additional Information
$36/hr
12 months
$36 hourly 60d+ ago
IT Business Analyst
Collabera 4.5
Technical writer job in Windsor, CT
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Job Details:
Job Title: IT Business Analyst
Location: WINDSOR, CT
Duration: 12 Months (Could go beyond)
Responsibilities and Accountabilities:
The candidate will work in the Business Intelligence Group in the Information Technology department, performing a variety of information systems activities. The primary function is analyzing and understanding business data, building useful reports for the Businesses, consulting with members of the Services Group in the areas of business analytics and performance. There are presently a team of individuals performing similar functions that will be available to the candidate for OJT instruction and coaching; however, the ability to work independently in the long term is a requirement of this position.
Typical duties/responsibilities include:
Development of queries and data-models using SQL in tools like SAP Business Objects Universe Design, Tableau Visual Explorer, Bex Analyzer and Hyperion Intelligence to generate reports as required for the businesses.
Create Dashboards, Data Visualizations and Standardized Reports in Tableau, SAP Business Objects and Hyperion Intelligence and ensure appropriate access and delivery of this content to information consumers.
Validate the quality of data in our reports/dashboards, tracing it back to it's original data source system (e.g. SAP and BW) to ensure analyses are accurate.
Mapping data from source system to datawarehouse and reports and communicating this information to a data modeling team.
Analyze the business and make recommendations for process improvements based on conclusions from the Key Performance Indicators
Prepare and present findings to management & operations personnel.
Responsible for the administration of various data warehouse/data preparation activities.
Some statistical analyses and forecasting
Complexity of Tasks:
Must have the ability to work independently with large sets of data and to analyze and make sense of the information. You will also become involved, to a large degree, in the support of the Data Warehouse initiatives. You will often combine disparate datasets together in one file.
This position requires understanding of business information systems, principles, concepts, and related practices. Requires ability to recognize and resolve problems while complying with schedules and customer requirements. In addition, candidates must have the ability to effectively communicate both verbally and in writing on matters requiring explanation and clarification.
Qualifications
Educational Requirements:
Bachelor's Degree in Computer Science, Management Information Systems or related field required; Business or Marketing as a minor degree a plus
Experience (Essential Functions) \
Statistical analysis experience or knowledge required (the ability to apply data to the business is extremely important).
Demonstrated proficiency with PowerPoint and Excel.
Preferred Qualifications:
Experience with Business Intelligence tools such as Business Objects, Oracle Hyperion Intelligence and Tableau Visual Explorer preferred.
Knowledge of Business Intelligence concepts and methodologies such as SQL, Big Data, the Balanced Scorecard and Six Sigma preferred.
Knowledge of SAP ERP system preferred
Minimum of three (3) years of related Business Intelligence experience preferred.
Additional Information
If you are interested and want to apply, please contact:
Ujjwal Mane
****************************
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$80k-101k yearly est. Easy Apply 1d ago
Senior Document Support Specialist
Travelers Insurance Company 4.4
Technical writer job in Hartford, CT
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Corporate Services/Other
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$41,200.00 - $67,900.00
**Target Openings**
1
**What Is the Opportunity?**
Under moderate supervision, this position is responsible for the accurate and timely preparation and preservation of policy documents in compliance with corporate retention policies and guidelines. Individuals in this role are responsible for the handling of inbound correspondence in support of digital workflows, managing the on-demand process, execution of the company's preservation strategy, and preparation of policy and underwriting documents for digitization and potential litigation. This position is based full time in our [insert location] office.
**What Will You Do?**
+ Responsible for the categorization and reconciliation of insurance documents received through internal and external mail, as well as various archival sources.
+ Prepares documents for digitization including removal of staples, paper clips, fasteners and posted notes from the documents.
+ Analyzes documents in order to produce the best resolution for scanned reproductions.
+ Employs basic understanding of filing standards to properly classify documents for specific repository processing and determines index values for insurance document sets based on established guidelines.
+ Research and investigation may be required to track misdirected or undeliverable mail.
+ Manages the on-demand request process. Customer requests that are time sensitive for archived documents are retrieved, prepared, digitized and delivered electronically to the customer.
+ Resolves complex issues and escalates items as required.
+ Works with a high degree of confidentiality as documents are highly sensitive containing customer financial and/or proprietary information.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Three years of work experience in document management.
+ Ability to meet Productivity and Quality performance metric requirements.
+ Knowledge of Document Archival & Preservation Repositories Preferred.
+ Knowledge of Insurance Policy Documents is a Plus.
+ HOST and Web Application Familiarity Preferred.
+ Records Management Software Familiarity a Plus.
+ Strong attention to detail with the emphasis on quality and the ability to focus for extended periods of time.
+ Capability of categorizing documents based on established standards.
+ Ability to use basic analytical thinking to make decisions on document categories.
+ Good dexterity of hands and fingers to sort through documents accurately and quickly.
+ Ability to work in a fast-paced, flexible, team environment.
**What is a Must Have?**
+ High School Diploma or equivalent.
+ Two years of experience utilizing Microsoft Office Suite.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$41.2k-67.9k yearly 60d+ ago
Technical Content Designer/Writer
Validation Associates
Technical writer job in Shelton, CT
PerkinElmer is seeking a visionary technical communicator who is passionate about clear communication and creating exceptional customer experiences. You'll revolutionize how customers interact with our product information by integrating modern technology into every step of content creation. Your focus will be on developing intuitive, web-based help content that empowers users to effectively utilize our laboratory instrument systems. If you're ready to shape the future of content excellence in a dynamic scientific and engineering environment, we encourage you to apply.
Responsibilities:
• Design and develop intuitive technical content for web-based, customer-facing help which enables customers to effectively use our portfolio of laboratory instrument systems, applying strong UI/UX design principles.
• Apply processes for modular, single-sourced content creation, leveraging MadCap Flare authoring environment.
• Design content based on user learning principles, ensuring information is easily accessible, intuitive, and highly effective for the target audience.
• Create new, high-quality technical content which targets multiple user personas, ensuring clarity, accuracy, and completeness.
• Ensure the help product adheres to established brand guidelines, style guides, and internal standards.
• Leverage user feedback for continuous improvement, leading analytical and iterative content development cycles.
• Collaborate with global cross-functional teams, ensuring effective communication and coordination directly in step with the product development lifecycle.
Basic Qualifications:
• Bachelor's degree required in Technical Communication or a science/engineering related discipline.
• Demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies.
• Mid to expert level experience using MadCap Flare and the associated suite of products.
• Ability to integrate and optimize the use of AI within technical communication workflows.
• Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences.
• Familiarity with embedding multimedia into web-based help content.
• Experience implementing meta tags and structured content focused on providing key information to an AI chatbot.
• Demonstrated ability to work cross-functionally and collaboratively in a global, fast-paced environment.
• Exceptional time management and organization skills with proficiency managing and tracking projects using Jira.
• Highly detail oriented with excellent problem solving and communication skills.
• Native level fluency in written and spoken English.
Must Haves:
• 7-10 years experience in a relevant area• Flexible on HTML, open to someone with modern tech writing tools should be ok (not software development)
• MADcap Flare (Strong proficiency in Madcap Flare)
• Intermediate Jira skills (used daily to access assignments)
• Strong communication skills orally, verbally and written (ENGLISH) Compensation: $60.00 - $63.00 per hour
About Us In a globally regulated life science industry, Validation Associates provides proven methodologies in quality and compliance through hands-on, practical solutions that ensure compliant, effective, and efficient quality systems. Since inception, we've worked with the best in the life science and manufacturing industries and bring an intimate knowledge of regulatory and compliance standards.
Our services are built on a foundation of many years of experience in providing high standard, well received and continually improved pharmaceutical validation training courses, pharmaceutical consultancy, pharmaceutical validation project management and pharmaceutical equipment verification / qualification and pharmaceutical process validation execution work.
Join our Team! Validation Associates LLC takes pride in our capabilities to find and deliver the best people to our clients, cultivate your skill set and find other opportunities that fits your needs and career path. We call on our top performers to help us close business, make them Subject Matter Experts and help identify new growth. Our Engagement Leader Model is something we are proud of. Engagement Leaders are responsible for the onsite team of people at a given location, helping each team member with their struggles and capitalizing on their strengths. Our proven success with this position is evident by the constant positive feedback we receive from hiring managers.
In addition to giving you the tools you need to excel, including in-depth, continuing education, we inspire innovation and value new ideas, encouraging you to apply creative concepts in achieving tangible results. We welcome your inquiries about the exciting opportunities available with us.
At Validation Associates LLC you will find an environment Where You - and Your Career - Can Thrive:
Validation Associates LLC offers employees compelling opportunities and rewards to match. Professional growth and thought leadership are the standard. And service, quality and speed of performance are not weighted down with bureaucracy. Join our Team!!!
How much does a technical writer earn in Manchester, CT?
The average technical writer in Manchester, CT earns between $47,000 and $84,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Manchester, CT
$63,000
What are the biggest employers of Technical Writers in Manchester, CT?
The biggest employers of Technical Writers in Manchester, CT are: