Technical writer jobs in Manchester, NH - 102 jobs
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Technical Writer
ITW 4.5
Technical writer job in Concord, NH
Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **TechnicalWriter** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
$85k-105k yearly 60d+ ago
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Technical Writer
Diversified Technologies, Inc. 4.2
Technical writer job in Bedford, MA
IMMEDIATE OPENING FULL TIME POSITION
TECHNICALWRITER
Local Candidates Only
Diversified Technologies, Inc. (DTI) is an international leader in the design and manufacture of high-power electrical equipment. Our exceptional engineers and scientists collaborate to develop the worlds most powerful radar transmitters, pulsed power units for state-of-the-art processing in food, energy and wastewater, and advanced R&D for national laboratories.
DTI is seeking a full-time TechnicalWriter to join its growing business. DTIs work involves the design, construction, installation and testing of specialized, high-power electrical equipment for industrial and government applications. This is a great opportunity for someone eager to work in a challenging, innovative, fast-paced technical organization based in Bedford,Massachusetts.
_____________________________________________________________________________________
Responsibilities:
Work with technical staff to develop and publish operation and maintenance manuals for DTI equipment.
Collaborate with the marketing team to develop proposals, presentations, and collateral documentation.
Coordinate the preparation and submission of periodic reports on progress achieved in DTIs projects.
Monitor contractual reporting requirements, and proactively work with DTIs technical and management team to ensure that report schedules and content requirements are met.
Requirements:
Bachelors degree or equivalent experience required. Background or Interest in technical fields a plus.
Excellent written and oral communication skills.
Strong time management and organizational skills.
Ability to collaborate across multiple disciplines to develop publications and reports.
Ability to prioritize multiple projects effectively, and meet required deadlines.
Highly proficient in MS Word, Excel, and PowerPoint, with an ability to meld content and aesthetics into a compelling presentation or document.
U.S. citizen. Trustworthy with sensitive data.
Compensation:
Salary range $90,000.00 - $125,000.00 per year, depending on qualifications and experience.
Excellent benefits including health, dental, life, and disability insurance; 401K Plan, tuition reimbursement; paid holidays, sick leave and fifteen vacation days beginning year one.
DTI is an Equal Opportunity Employer: Female / Male / Disabled / Veteran
DTI makes reasonable accommodation(s) for persons with disabilities.
Visit Career Opportunities on our website at *************** to learn more and apply.
$90k-125k yearly 13d ago
Technical Writer
HW Staffing Solutions 4.1
Technical writer job in Londonderry, NH
TechnicalWriterLocation: Londonderry, NH Pay Rate: $34-$36 per hour Job SummaryWe are seeking a meticulous and detail-oriented TechnicalWriter to join our team in support of night vision goggle and laser aiming system production. In this role, you will be responsible for reviewing, evaluating, and updating existing in-process and final assembly inspection instructions. You will ensure that all documentation is clear, accurate, and aligned with manufacturing process instructions, engineering blueprints, process specifications, and customer contractual requirements. T
Essential Functions
Review and evaluate in-process and final assembly inspection instructions for clarity, accuracy, and completeness.
Ensure all instructions align with current manufacturing process documents, engineering drawings, process specifications, and customer requirements.
Identify and implement necessary updates to improve instruction clarity, accuracy, and effectiveness.
Collaborate closely with manufacturing technicians, quality assurance teams, inspectors, and quality and design engineers across electrical, mechanical, and optical disciplines.
Maintain current and accurate records of all inspection instructions, revisions, and updates.
Qualifications
Bachelor's degree in Engineering, Quality Assurance, or a related technical field.
2-3 years of industry experience in a technical or quality-related role.
Strong technical writing skills are essential.
Experience with inspection methodologies, hand tools, and visual inspection techniques.
Ability to work independently with minimal supervision.
Preferred Skills
Experience with CMM inspection software or Keyence inspection systems.
Familiarity with ISO 9001 quality management standards and MIL-STD-810.
Certifications such as Certified Quality Engineer (CQE), Technical Writing Certification, or knowledge of GD&T are advantageous.
#ZipPortland
$34-36 hourly 15d ago
Tech Writer
Global Channel Management
Technical writer job in Andover, MA
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Software Skills MS Excel Intermediate Yes 2 - 4 Years
Software Skills MS Word Intermediate Yes 2-4 YEARS
Requirements: Intermediate MS Excel and MS Word. GMP data verification experience; experience working with documentatum system for controlled document workflow management; working experience with Laboratory Information Management System (LIMS) desired.
TechnicalWriter/Data Verifier
?Author technical report summarizing production, laboratory, validation activities and associated data
?Collate and compile data report, data sheet, and/or database from paper-based and electronic sources
?Provide independent verification of data accuracy on report and database
?Execute and coordinate necessary documentum workflow activities for the authoring, review, and approval of documents
Additional Information
$45/hr
3 months
$45 hourly 60d+ ago
Specialist, Technical Documentation, Cell Therapy Manufacturing in Devens, MA
Bristol Myers Squibb 4.6
Technical writer job in Devens, MA
**Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
At **Bristol Myers Squibb** we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there's no better place than here at BMS with our Cell Therapy team.
Bristol Myers Squibb Cell Therapy Manufacturing is seeking a **Specialist, Technical Documentation, Cell Therapy Manufacturing** who can bring enthusiasm, intellectual curiosity, scientific rigor, and a desire to help drive novel programs. The candidate must be goal-oriented, flexible, and able to work collaboratively with safety and quality in mind. We are searching for passionate and innovative individuals with a strong understanding of current good manufacturing practices to support the creation, revision, and approval of all procedures and related documentation for Cell Therapy operations.
BMS Values
+ Our values move us toward our mission to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.
+ Candidates must exemplify the BMS values of Passion, Integrity, Inclusion, Accountability, Innovation, and Urgency:
Passion
+ Demonstrate dedication to quality and accuracy in documentation, understanding the critical role these play in advancing patient care
+ Engage with team members and SMEs to support shared goals with enthusiasm and commitment
Urgency
+ Performs functions following all SOPs and compliance standards.
+ Supports manufacturing in meeting deadlines for documentation updates.
Innovation
+ Support process improvement initiatives, identifying opportunities to improve GMP documentation and close compliance gaps
+ Able to propose new ideas or methods to streamline document creation and compliance.
Accountability
+ Take responsibility for assigned tasks from initiation to completion, consistently meeting deadlines and quality standards.
+ Own documentation workflows and associated quality actions and drive to completion.
Integrity
+ Exhibit attention to detail by ensuring documentation is accurate and adheres to regulatory guidelines, internal policies, and ethical standards.
+ Maintain compliance through diligent adherence to established procedures, escalating concerns when necessary.
Inclusion
+ Collaborates cross-functionally and contributes to a culture of inclusion and diversity.
**Shifts Available:**
Monday - Friday, 8am - 4pm
**Responsibilities:**
+ Author and revise Standard Operating Procedures (SOP), and associated documentation for cell therapy manufacturing in accordance with Current Good Manufacturing Practices (cGMP's).
+ Work closely with department SME's to align on procedural updates, tech transfers, and ensure proper reviewers/approvers on all documentation
+ Accountable for ensuring quality and regulatory compliance of Manufacturing GMP documentation.
+ Work as a liaison between manufacturing, Quality Operations and relevant Management systems.
+ Assist with Tech Transfer activities.
+ Communicate to all functional area managers and supervisors Quality-related initiatives and actions.
+ Must have the ability to challenge and make recommendations.
+ Escalate compliance concerns to management in a timely manner.
+ Review and approve change controls as the manufacturing representative.
+ Communicate with team, support resources, and management regarding issue identification and resolution.
+ Develop solid understanding of quality and documentation systems (BMSDocs and Infinity)
+ Identify, manage, and own quality actions as required.
+ Develop solid understanding of Cell Therapy Manufacturing processes.
+ Tracks deliverables and manages timelines effectively.
+ Supports internal/external audits, taking urgent action to support requests.
+ Assist with team metrics, identifying improvements & ensuring prompt action is taken.
+ Obtain access to and develop solid understanding of various electronic systems utilized by Manufacturing (MES, SAP, ValGenesis, DeltaV, Maximo etc.).
**Minimum Requirements:**
+ Education: A Bachelor's Degree in a related field is preferred. A combination of education and relevant experience may be considered in lieu of degree.
+ Experience: 3+ years in a Biotechnology/Pharmaceutical Manufacturing Operations or Support role. Knowledge of cGMP and manufacturing production is preferred. Experience authoring cGMP documentation and Cell Therapy manufacturing experience is preferred.
**BMSCART**
**\#LI-ONSITE**
**GPS_2025**
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
**Compensation Overview:**
Devens - MA - US: $35.50 - $43.02per hour
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit *************************************
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
+ **Health Coverage:** Medical, pharmacy, dental, and vision care.
+ **Wellbeing Support:** Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
+ **Financial Well-being and Protection:** 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
**Work-life benefits include:**
Paid Time Off
+ US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
+ Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
***Eligibility Disclosure:** T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
**On-site Protocol**
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
**Supporting People with Disabilities**
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to ************************** . Visit careers.bms.com/ (****************************************** eeo-accessibility to access our complete Equal Employment Opportunity statement.
**Candidate Rights**
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: *********************************************
**Data Protection**
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at **************************************** .
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at ******************** . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1597692 : Specialist, Technical Documentation, Cell Therapy Manufacturing in Devens, MA **Company:** Bristol-Myers Squibb
**Req Number:** R1597692
**Updated:** 2026-01-12 05:21:36.038 UTC
**Location:** Devens-MA
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
$35.5-43 hourly Easy Apply 34d ago
Technical Writer
Integrated Resources 4.5
Technical writer job in Andover, MA
Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.
Job Description:
The BRD organization within the Pharm Sci BTx organization needs to hire a technicalwriter. This colleague will perform the following activities:
(1) Assist with verification of data within regulatory documents or reports.
(2) Support the bioprocess R&D (BRD) teams in tracking document completion, data verification strategies and completion of edits.
(3) Create drafts of new technical or regulatory documents using existing examples, templates or reports
(4) Assist Bioprocess team authors in assembling, formatting, and proofreading figures, tables and content.
(5) Prepare documents using Regulatory templates in Microsoft Word and Predict and work within GDMS document management system.
Skills
1) Excellent oral and written communications with experience in technical writing of reports and/or regulatory documents
2) Regulatory, GMP or Pharmaceutical experience, preferably in bioprocess or cell line development areas is desirable detail oriented
3) Additional soft skills include - able to work independently, strong interpersonal skills, able to multi-task, team player
4) Advanced use of MS Office
Background/Experience
1) Scientific Background; BS or higher Biology, Chemistry, Biochemistry, Molecular Biology, Engineering, or similar
2) 3 - 5 years' experience
Additional Information
Feel free to forward my email to your friends/colleagues who might be available. We do offer referral Bonus.
Thank you.
Kind Regards,
Harris Kaushik
Clinical Recruiter
Integrated Resources
, Inc.
IT Life Sciences Allied Healthcare CRO
DIRECT # - (650)-399-0891
Gold Seal JCAHO Certified ™
for Health Care Staffing
“INC
5
0
0
0
's
FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)
$62k-83k yearly est. 1d ago
Technical Writer
Real Staffing
Technical writer job in Andover, MA
Real Staffing Group is a global staffing and recruitment specialist providing contract and permanent talent to a wide range of companies and industries. We take time to understand your career ambitions, working with you and for you at every stage of your job search. By applying our industry knowledge to your specific requirements we aim to supply you with the most effective route to your new career opportunity.
To find out more about Real Staffing Group please visit
http://www.RealStaffingGroup.com
Job Description
• Author technical report summarizing production, laboratory, validation activities and associated data
• Collate and compile data report, data sheet, and/or database from paper-based and electronic sources
• Provide independent verification of data accuracy on report and database
• Execute and coordinate necessary documentum workflow activities for the authoring, review, and approval of documents
Qualifications
- Intermediate MS Excel and MS Word
- GMP data verification experience
- Experience working with documentatum system for controlled document workflow management
- Working experience with Laboratory Information Management System (LIMS) desire
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-87k yearly est. 1d ago
Technical Writer
Interbit Data
Technical writer job in Natick, MA
Small software company developing, marketing, installing, and supporting solutions for healthcare enterprises (primarily hospitals). In business for 20 years, we have customers in 49 states (plus DC and Puerto Rico), several Canadian provinces, and the UK.
Job Description
Provides writing and/or technical editing of materials and manuals for Interbit Data, Inc.
Writes and/or edits technical materials such as user manuals, specifications or scripts with technical content. Prepares written documents, including reports, articles, formal proposals, memoranda, and formal correspondence. Edits portions of reports and assists in or directs the development and presentation of the information. Analyzes changes to various products and prepares reports of changes for review. Creates technically accurate and comprehensive documentation and website support. Performs other related duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be confident utilizing Microsoft Office (including Excel, Word, Power Point, Outlook), Adobe tools including Framemaker, P.C. and electronic communication equipment such as facsimile, scanner, digital camera, multi-line phone and printer. This position requires Background Check.
LANGUAGE SKILLS Communicates effectively in both oral and written communication. Builds a partnership with customers by regularly demonstrating a high level of expertise and professionalism. Works as part of a team by contributing to Company goals, offering input and pursuing new ideas.
REASONING ABILITY Ability to define problems. Excellent organizational skills, including time management and follow-up. Ability to handle several tasks and juggle multiple priorities. Flexible and possess ability to change focus at a moment's notice. Take ownership and accountability of assigned tasks Ability to produce results given tight deadlines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-87k yearly est. 1d ago
Technical Writer II
Artech Information System 4.8
Technical writer job in Northborough, MA
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Key Responsibilities:
Ensure timely and efficient creation/review of QCRM documents (material specifications, standard operating procedures, test methods, technical protocols and reports, etc.)
Contribute scientific knowledge, analytical skills, and interpretation of the information to be captured on the document
Ensure a consistent style of presentation of QCRM documents to maintain quality and ease of review
Execute activities, associated with optimization, validation, transfer, and life cycle management of test methods used for release testing of raw materials
Coordinate and conduct tasks for laboratory equipment calibration, qualification, preventative maintenance and re-qualification program
Act as subject matter expert (SME) for method validation, laboratory equipment management and supplier certification testing, and provide input in cross-functional teams, including during Consent Decree remediation activities.
Provide training and ensure adequate proficiency of QCRM staff with respect to analytical method principle and critical parameters; ensure understanding and interpretation of test results
Support readiness for regulatory inspections and compliance audits.
Assess routine compendial updates and ensure timely revision of test methods
Review data generated by contract laboratories (internal and external labs)
Support development of junior analysts through mentoring
Execute and ensure timely closure of compliance events, including deviations, CAPA, change controls
Revise standard operating procedures as needed
Practice safe work habits and adhere to Genzyme s safety procedures and guidelines
Maintain proficiency training per assigned curricula
Skills:
Bachelor s degree in a related discipline
Minimum of 5 years of experience in cGMP laboratory environment
Previous experience with management of lab equipment
Previous experience with lab control operations and quality systems
Qualifications
Bachelor s degree in a related discipline
Previous experience with lab control operations and quality systems
Additional Information
Regards,
Akriti Gupta
Associate Recruiter(Scientific & Clinical Division)
Artech Information Systems LLC
360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960
Office: ************ | Fax: ************
Connect with us on - LinkedIn | Facebook | Twitter
$60k-81k yearly est. 1d ago
IT Business Optimization Implementation Analyst 4
Oracle 4.6
Technical writer job in Concord, NH
IT Business Optimization Implementation Analyst will: - Responsible for support Sourcing, Procurement and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing, Procurement and Costing subject matter expert to create and document the business process and workflow, create training material, train employees and suppliers, measure key performance indicators and drive process improvements.
- Responsible for new supply chain IT solutions, improvements and support. Must be able to understand workflows identify improvements and new solutions, develop implementation strategies, and project requirements: scope, resources and schedule. Ensure plans, processes and procedures meet Oracle goals and requirements.
- Understand industry best practices to develop efficient processes, procedures and tools, communicate, and train the organization and suppliers.
- Engage with Oracle stakeholders to evaluate requirements, benefits and objectives for the solutions or improvements, goals, metrics, reporting and data sharing methods.
- Analyze applicable global supply chain business requirements, propose and present efficient options to implement by collaborating with IT, suppliers and other stakeholders to ensure current and proposed supply chain IT functionality meet the business requirements, deliverables and timelines.
- Develop manage projects plans, coordinate cross-functional teams through meetings and track progress, ensuring projects completion on time and within budget.
- Develop SQL business reports to support the business operations, performance metrics and decision making.
- Develop, document, communicate, and train the organization on business practices, tools and procedures.
- Engage and collaborate with stakeholders to streamline, document workflows and processes. Look and implement opportunities to improve efficiencies.
- Engage with stakeholders to ensure processes, procedures and reporting meet policy and regulatory requirements.
- Provide backup support to other process owners.
**Responsibilities**
What are we looking for in a candidate?
- Bachelor's degree or master's degree in Information Technology, Information Systems, or Equivalent
- 8+ years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment.
- Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing, planning and highly proficient SQL programming.
- Highly motivated, innovative self-starter who can transform complexity and ambiguity into clarity.
- Expertise in analyzing, simplifying and presenting data, and developing dashboards.
- Leadership, project management, presentation, and influencing skills.
- Experience designing and implementing projects requiring cross-group collaboration.
- Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask.
- Ability to collaborate and write detailed business requirements and user documentation.
- Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes.
- Lean Six Sigma Green/Black Belt, Agile, Scrum and/or PMP Certifications are a plus.
- No Visa Sponsorship is available for this position.
Detailed Description and Job Requirements
The IT Business Implementation Analyst is responsible for developing and maintaining Supply Chain Operations process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Projects and assignments will vary over time. Initial focus will be on supporting Oracle ERP sourcing, procurement, product and supply chain tools.
- Experience and in-depth knowledge with Oracle ERP procurement, product BOMs, planning modules and structures.
- Experienced leading contributor providing direction and mentoring to others.
- High supply chain business acumen and complex problem-solving skills.
- Provide examples of business processes/workflows analyzed and re-engineered to improve efficiency.
- Ability to document workflows, provide mistake-proof instructions and teach/mentor users.
- Understand industry best practices for sourcing and procurement workflows and reporting.
- Work cross functionally to understand the impact of sourcing and procurement processes on downstream process such as manufacturing, planning, cost accounting, global tax implications and fulfillment.
- Must be able to demonstrate experience with SQL programming and creating reports or analysis from various data sources.
- Write business requirements to support tool enhancements and new tool functionality for business process improvements.
- When key tool functionality fails, diagnose and correct the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions to new or chronic tool problems.
- Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
- Understand and deploy the 8 Disciple (8D) Problem Solving Process.
As part of a software project implementation team, provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user needs. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business specifications. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$97.5k-199.5k yearly 59d ago
Technical Writer
Collabera 4.5
Technical writer job in Waltham, MA
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Position Details:
Industry Telecom
Work Location Waltham - MA - 02451
Job Title TechnicalWriter
Duration 6+ months (High possibility of extension)
Job Id 78_36470_Technical Writer
Skills and Qualifications:
• Goal is to convert so please be aware of your candidates right to work status when submitting.
• Technicalwriter with experience writing and delivering documentation for network hardware end users rather than API. API is nice to have but not a requirement.
• Experience and knowledge of mobile services/apps and cloud platforms (mobile advertising a plus).
• Experience writing technical content for end users and developers, including reference manuals, user guides, and design specifications.
• Familiarity with scripting and programming concepts/languages preferred. Work closely with product management, engineering project teams, and other stakeholders to write and deliver customer-focused technical documentation for product releases.
• Address content gaps, act on internal and direct customer feedback, and promote continuous improvement on the documentation experience.
If you are not interested in the role or if now isn't a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection.
To know more about Collabera, please visit us on *****************
Should you have any questions, please feel free to call me on ************. I look forward to working with you.
Additional Information
If you are interested, you may reach me at:
Deeksha Mathur
************
*******************************
$69k-92k yearly est. Easy Apply 1d ago
Validation/ Technical Writer
Mindlance 4.6
Technical writer job in Andover, MA
Duration: 12+ month Top 3 critical skills: · Strong working knowledge of the validation lifecycle including computer system validation, 21 CFR Parts 210 and 211, and Part 11, Electronic Records and Electronic Signatures. · Working knowledge of data integrity regulations, guidance, and principles
·
Strong technical writing skills
Minimum education experience required:
BS in Scientific discipline
Years of experience required:
3-5 years
Job Description:
This role will provide support to the QC Analytical and Microbiology departments for QC instrument data integrity assessments and remediation activities. This scope includes QC Instruments (both portable and computer-controlled), paper-based systems, and local instances of enterprise system data management. Systems and processes within scope will require assessment via company's pre-established criteria in order to identify gaps against company data integrity expectations. The candidate will be responsible for executing or facilitating execution of these gap assessments through collaboration with laboratory subject matter experts (SMEs) at company. Upon completion of gap assessments, the candidate will be responsible for leveraging the results as follows:
• Facilitating, proposing, and/or assembling gap closure recommendations, through collaboration with SMEs
• Summarizing results from their assessments into reports utilizing a supplied format
• Authoring Corrective & Preventive Action plans (CAPAs) for systems with long-term remediation activities, and authoring final reports for systems with short term/completed remediations
• Managing all gap assessment and remediation reports through company review and approval workflows
• Performing supporting remediation work in the form of SOP revisions as well as authoring and executing change controls and validation test plans/protocols when required per remediation plans
Additional Skills:
Successful candidate requires:
• Strong working knowledge of the validation lifecycle including computer system validation, 21 CFR Parts 210 and 211, and Part 11, Electronic Records and Electronic Signatures.
• Working knowledge of data integrity regulations, guidance, and principles
• Working knowledge of CAPA and change control processes
• Strong technical writing skills
• Strong interpersonal, oral and written communication skills as there is a high degree of collaboration required between members of QC, QA Validation, Instrument Validation, and IS/IT functions.
• A detail-oriented approach to deliverables as the main job responsibility is generation, review, and approval of GMP documentation.
• A BS degree in science, engineering, computer science, or related technical discipline with minimum 2-3 years pharmaceutical/biopharmaceutical experience in a relevant GMP role (validation, quality control, quality assurance, IS/IT compliance, etc.)
Past experience working with QC instrumentation in the biopharmaceutical field is preferred but not required.
Qualifications
• Strong working knowledge of the validation lifecycle including computer system validation, 21 CFR Parts 210 and 211, and Part 11, Electronic Records and Electronic Signatures.
• Working knowledge of data integrity regulations, guidance, and principles
• Working knowledge of CAPA and change control processes
• Strong technical writing skills
•Strong interpersonal, oral and written communication skills as there isa high degree of collaboration required between members of QC, QA Validation, Instrument Validation, and IS/IT functions.
•A detail-oriented approach to deliverables as the main job responsibility is generation, review, and approval of GMP documentation.
•A BS degree in science, engineering, computer science, or related technical discipline with minimum 2-3 years pharmaceutical/biopharmaceutical experience in a relevant GMP role (validation, quality control, quality assurance, IS/IT compliance, etc.) Past experience working with QC instrumentation in the biopharmaceutical field is preferred but not required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$65k-83k yearly est. 1d ago
Technical Writer / Documentation Specialist
Biopoint 4.2
Technical writer job in Wellesley, MA
BioPoint is currently looking to hire a contract TechnicalWriter / Documentation Specialist. Under general direction, the Tech Writer / Doc Specialist will gather, analyze and interpret technical information to compose IT and Security related processes for NIST SP 800-53 Categories and Control Families. The successful candidate will interface with the management team and individuals or work groups to determine needs and design appropriate text.
Responsibilities:
Create high level program with supporting plans, policies, processes and procedures for 18 Categories of Technical, Management, and Operational Controls; including Configuration, Access Control, Authorization, Identity, System Integrity, Communications Protection, Physical and Personnel Security, Planning, Program Management, Media Protection Markings, Maintenance Procedures, Incident Response, with Continuity and Disaster Recovery Planning.
Capture existing business practices that are undocumented; interviews, questionnaires, and surveys. Develop new within organizational context if they don't exist as informal, ad hoc, or undocumented.
Formalize and integrate area or discipline specific procedures (System or Network Administration, Database Configuration, Server Installation & Hardening, Application Development, Test, and Implementation procedures) into larger formal enterprise wide system of integrated processes under single governance, risk management, oversight and configuration control.
Help organizational lines of business or work groups establish documented and measurable levels of effectiveness and efficiency = operational improvements (Gartner or similar process levels 0-3)
Produce other documentation that provides evidence, justification, rationale, or deficiencies in existing computing and business environments
Contribute to Document Library / Repository by creating templates, guidelines, formats, examples, that will become uniform across all business units
Maintain glossary, data dictionary, terms of reference, and similar reference materials with cross references wherever possible
Qualifications
Experience working independently or with others, produces and revises documentation that is created for the client.
Emphasis on consistency, clarity, and grammar in plain or non-technical English; will help to create a document library, some client presentation materials, and will help to document IT security, identity, access management, configuration, database administration, systems administration, network engineering, change control, and similar processes/procedures.
Team interaction is involved and requires superior interpersonal communications and relationship management skills.
The ability to handle multiple tasks, set priorities, manage time, and work as part of a virtual team are integral parts of the task environment.
Must be able to focus on area specific policy and procedures, but also integrate as part of larger set of interdependent lifecycles.
Conducts research of technical manuals, laws, standards, policies, and guidelines to increase their understanding of documentation requirements.
Selects appropriate format, develops detailed outlines, and writes text that will help the client organization achieve compliance or certification with international or U.S. standards (ISO-IEC/NIST/Others).
Provides editing assistance and revises existing documentation as needed.
Demonstrate the ability to communicate effectively, verbally, and in writing, editing, and/or graphic presentation of technical information for both technical and non-technical personnel.
Experience with Share Point, Adobe, and other communication and collaboration products.
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$60k-81k yearly est. 1d ago
Technical Writer (4466)
Subcom 4.8
Technical writer job in Newington, NH
Are you looking for an opportunity with plenty of growth potential? Do you enjoy working in an exciting, fast-paced, collaborative environment? Are you interested in working with the world's most innovative companies to create a more connected world?
Connecting Continents. Impacting Communities.
The backbone of the Internet is a series of high-tech subsea fiber optic cables deployed throughout the globe - SubCom has deployed over 50% of them. Our employees ensure data communications networks are engineered, manufactured, deployed to the highest standards, enabling faster and more reliable connectivity to communities worldwide. Every member of the SubCom team plays a role in an end-to-end process that is critical to enterprises, governments, big cities, and rural towns.
We encourage, expect, and value creativity, thoughtful risk taking, openness to change, and diverse perspectives. Whether you're a seasoned applicant seeking a new and exciting challenge, or you're new to the workforce and looking for a flexible, rewarding, and fast-paced position with an innovative and stable organization (since 1953), SubCom has opportunities to advance your career.
Position Overview
The End User Documentation (EUD) TechnicalWriter is responsible for producing and maintaining SubCom's established set of technical equipment user manuals, system operations & maintenance descriptions, and product-specific training manuals. This work is conducted in direct support of existing supply contracts, new bids and proposals, and future hardware and software development. The production of these highly technical documents must satisfy contractually required customer deliverable requirements as well as ensure safe and sustaining use of SubCom provided equipment for our customers.
Responsibilities
Gather and review source material from Subject Matter Experts (SMEs) from R&D and other functional groups.
Write, construct, assemble and edit manuals based upon SubCom's established styles, guidelines and processes.
Cross check all information against known sources, submit completed manuals to SMEs for review and sign-off.
Develop potential new EUD for new products via SME interviews, requirements documents, and actual use of said product under laboratory conditions.
Design, edit and manipulate graphics in multiple formats, for inclusion within documents.
Support the development and maintenance of on-line help for SubCom's software products.
Desktop publish completed documents for delivery to SubCom Purchasers.
Work to specific and changeable development and delivery schedules.
Attend weekly team status meetings to report on progress of assignments and share key information with other members of the writing staff.
Qualifications
Qualifications
An Engineering background, whether practical or theoretical, or in Software Development or any form or Telecommunication and Fiber Optic Technology, would be valuable asset.
Proficiency in MS Office Suite Programs, especially MS Word the current authoring program for SubCom Technical Documentation, is a must.
Proficiency in Adobe Acrobat, the program used for publishing all SubCom EUD is also essential.
Proficiency in Adobe FrameMaker, the authoring program within which all SubCom Legacy EUD was developed and is still maintained, is also a critical skill required to succeed in this position.
Familiarity with Adobe Illustrator, MS Visio and most popular graphics management programs.
Familiarity with the basics of MS SharePoint storage, file organization and version control.
Strong Verbal and Written Communication Skills are a must. The Writer will need to interact efficiently with highly technical engineers and software developers.
The ability to work effectively in a team atmosphere as well as function on his/her own with confidence.
Minimum 7-10 years' experience in the professional technical writing field.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Candidates for positions with SubCom must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position.
Our selection procedure is based on local, state and federal law.
Please be sure to attach a resume to your application. We are not able to consider applications without a resume.
BENEFITS
SubCom offers a comprehensive benefits package, including but not limited to: competitive salaries, medical, dental, vision, life and disability insurance coverages, FSA, HSA, generous vacation, paid sick leave, paid parental leave, paid holidays, tuition reimbursement, adoption assistance, and a 401(k) plan with generous company match. Additionally, some positions may be eligible for shift differential.
AFFIRMATIVE ACTION/EQUAL EMPLOYER OPPORTUNITY
SubCom is committed to providing a work environment that prohibits discrimination based on age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
SubCom engineers, manufactures, and installs subsea fiber optic data cables - the unsung heroes of global communication. With an unrelenting focus on quality, reliability, and value, SubCom offers flexible end-to-end building blocks for the high-tech networks that are the backbone of the world's digital infrastructure. While the company's origins date back to the mid-19
th
century, SubCom has deployed enough cable to circle the equator more than 25 times since its entry into the communications industry in 1955.
SUBCOM'S CORE VALUES
Quality - Accountability - Teamwork - Innovation
$54k-71k yearly est. 2d ago
Technical Writer
Us Tech Solutions 4.4
Technical writer job in Cambridge, MA
+ We are looking for a TechnicalWriter to make our existing content more complete, organize it in a more friendly way and make implementation and optimization more independently actionable by partners. + The team mission is to be the trusted place where travelers go for the most useful information to make fast, effortless decisions. Our team helps scale the growing Travel ecosystem through high-value services and solutions that empower partners and travelers worldwide.
+ The contractor will work with program managers, engineers and subject matter experts to gather business requirements and product knowledge, identify gaps and areas for improvement and create required content.
**Responsibilities:**
+ Write, review, publish, and maintain high-quality technical content while adhering to client's documentation standards.
+ Incorporate feedback from relevant stakeholders (e.g., engineers, product managers, program managers, customers) to align content with user needs and product/program goals
+ Address primary critical documentation needs as compiled in Documentation Needs Analysis and this component.
+ Identify and address gaps in help content and assist with content development prioritization.
+ Expand help content to make it actionable and partners more self-sufficient.
+ Ensure breadth of features/functionality has been documented with best practices and sample use cases.
+ Address backlog of outstanding bugs and feature requests filed against the Help Center by internal/external users.
**Experience:**
+ Experience in technical writing, product documentation, or online publishing.
+ Experience working in collaboration with technical and sales stakeholders on a daily basis.
+ Must be a self-starter who is able to manage multiple tasks under tight deadlines and work independently.
+ Ability to quickly grasp and communicate technical concepts.
**Desired Skills:**
+ Experience with travel industry a strong plus.
**Education:**
+ Bachelor's degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$66k-93k yearly est. 60d+ ago
Principal Technical Writer, Intelligent Automation
Pegasystems 4.0
Technical writer job in Waltham, MA
Job Category: Technical Documentation **Meet Our Team:** The Knowledge Management Team is a group of passionate individuals with a growth mindset who collaborate cross-functionally to deliver content that is relevant, intuitive, and easily discoverable. Our team produces technical documentation and training to enable internal stakeholders to scale Pega Cloud and help our external clients and partners adopt Pega Cloud.
**Picture Yourself at Pega:**
In this Principal-level role, you will help define and drive the future of Pega Cloud documentation and enablement. Partnering with dynamic, cross-functional teams, you'll create clear, concise, and high-impact content that empowers internal operations and accelerates client adoption of Pega Cloud at scale.
**What You'll Do at Pega:**
With the Knowledge Management team, you will have the opportunity to work with some of the most dynamic personalities across the company. We are looking for a self-motivated and curious person to:
+ Interview highly technical engineers, interpret their explanations, and clearly document processes so Pega clients and other engineers in our organization can understand.
+ Continuously optimize our internal and client-facing knowledgebases, providing ongoing guidance on content strategy.
+ Provide thought leadership for knowledge management solutions, including AI initiatives that optimize productivity of the team.
+ Become well-versed in the architecture, implementation, and operations of Pega Cloud and Pega software products.
**Who You Are:**
+ A skilled technicalwriter, adept at optimizing external and internal documentation for large, cross-functional teams.
+ You understand the needs of your audience and you can effectively tailor the right message for them.
+ You thrivewhen driving high-impact, high-stakes content management projects autonomously.
+ You are meticulous with your attention to detail, but don't lose sight of the bigger picture.
+ You enjoy keeping content structured for clarity, consistency, and intuitive navigation.
+ You're enthusiastic about adopting AI in your daily work to optimize content management tasks; you enjoy experimenting with new approaches that help scale your impact.
+ You thoroughly understand technical documentation best practices and are experienced working with SMEs to continuously iterate content.
+ You are highly autonomous and self-driven, with a strong sense of ownership and ambition to deliver impactful outcomes.
**What You've Accomplished:**
+ 7-10 years of experience as a technicalwriter, content curator, or curriculum developer with a track record of translating complex, technical concepts into clear content.
+ Experience managing content projects autonomously through collaboration with teams across the globe.
+ Demonstrated an ability to thrive in dynamic, rapidly shifting environments, and independently identify new opportunities to add value to the business.
+ Experience implementing AI to optimize productivity.
+ Honed sharp critical thinking skills to provide creative solutions to difficult problems.
**Pega Offers You:**
+ Gartner Analyst acclaimed technology leadership across our categories of products
+ Continuous learning and development opportunities
+ An innovative, inclusive, agile, flexible, and fun work environment
+ Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
**Additional Information**
Base salary range for this role is 98,800 - 150,500 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
Job ID: 22686
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
***************************************************************
$70k-87k yearly est. 26d ago
Sr. Technical Writer/Instructional Designer
Advisor360°
Technical writer job in Needham, MA
About the role:
Advisor360°'s Product Adoption and Enablement team is looking for a TechnicalWriter to manage our product In-App help documentation and advise on other user-facing content. This writer will create and maintain help content in our CMS Paligo.
We'd love to hear from you if you have strong documentation skills, consideration for your audience, and the ability to reflect the Advisor360° voice, tone, and style while still letting your own character shine through. Our ideal candidate is clever, collaborative, and driven by their curiosity to solve problems and celebrate solutions.
We are very good at supporting each other and working across teams, and this role has a special place at the center of that network.
We'll ask you for a couple of relevant writing samples with explanations of your content decisions.
We'll also talk more about this during the interview.
What You'll Do:
Create and maintain clear, friendly, accessible help content, including screencaptures and videos.
Create videos for user workflow simulations with Storylane.
Strive to understand user needs and be an advocate for their success.
Evaluate questions and responses using metrics to gauge success and identify gaps in our AI First Documentation.
Contribute to the optimization of help content to increase accuracy and scope of AI chatbot's responses.
Tracking In-App Help usage and engagement, with a goal to improve usefulness of chatbot Help responses.
Consult website data and our customer-facing teams to inform content decisions.
Work with our product management, development, and QA teams to understand and author content for new and existing features.
Be an editorial resource for our developer documentation, UX copy, and other projects.
Create reports and internal announcements for content updates and performance enhancements..
Who You Are:
You have 5+ years of experience authoring documentation in fintech for enterprise level SaaS products with Paligo or similar XML or markdown based content management systems such as Oxygen and ReadMe.
You have experience with tools like Jira, Confluence, Slack, Google Analytics, and Storylane.
You've scripted, storyboarded, and produced videos with tools like Storylane, Camtasia, or the Adobe suite.
You've explored site traffic data as an indicator for user behavior and content needs.
A collaborative communicator with a willingness to learn and grow, as well as guide others.
Your annoyed by mistakes in job postings and can't wait to provide editorial feedback in your cover letter.
Extra points if you're familiar with Storylane, Figma, UserPilot, basic HTML and CSS, and technical concepts like, branching, APIs, SSO, and webhooks.
Portfolio of work or website with writing samples must be provided.
Why You'll Love Working Here:
It's not just about work-it's about building a career and enjoying the ride! Here's what you can expect:
We believe in recognizing and rewarding performance. Our compensation package includes competitive base salaries, annual performance-based bonuses, and the chance to share in the equity value you and your colleagues create during your time with the company. We offer comprehensive health benefits, including dental, life, and disability insurance. We also trust our employees to manage their time effectively, which is why we offer an unlimited paid time off program to help you perform at your best every day.
Join us on this journey. Advisor360° is an equal opportunity employer committed to a diverse workforce. We believe diversity drives innovation and are therefore building a company where people of all backgrounds are truly welcome and included. Everyone is encouraged to bring their unique, authentic selves to work each and every day. The way we see it, we are here to learn from each other.
The estimated base salary range for this position is $117,000 - $137,000 + bonus & equity.
Advisor360° provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on factors including, but not limited to, individual candidate experience, skills, and qualifications.
Additionally, Advisor360° leverages current market data to determine compensation, therefore posted compensation figures are subject to change as new market data becomes available. The salary, other forms of compensation, and benefits information is accurate as of the date of this posting. Advisor360° reserves the right to modify this information at any time, subject to applicable law.
While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or transfer sponsorship for employment visas at this time.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$71k-93k yearly est. 47d ago
Principal Technical Writer, Intelligent Automation
Pega (Pegasystems Inc.
Technical writer job in Waltham, MA
Meet Our Team: The Knowledge Management Team is a group of passionate individuals with a growth mindset who collaborate cross-functionally to deliver content that is relevant, intuitive, and easily discoverable. Our team produces technical documentation and training to enable internal stakeholders to scale Pega Cloud and help our external clients and partners adopt Pega Cloud.
Picture Yourself at Pega:
In this Principal-level role, you will help define and drive the future of Pega Cloud documentation and enablement. Partnering with dynamic, cross-functional teams, you'll create clear, concise, and high-impact content that empowers internal operations and accelerates client adoption of Pega Cloud at scale.
What You'll Do at Pega:
With the Knowledge Management team, you will have the opportunity to work with some of the most dynamic personalities across the company. We are looking for a self-motivated and curious person to:
* Interview highly technical engineers, interpret their explanations, and clearly document processes so Pega clients and other engineers in our organization can understand.
* Continuously optimize our internal and client-facing knowledgebases, providing ongoing guidance on content strategy.
* Provide thought leadership for knowledge management solutions, including AI initiatives that optimize productivity of the team.
* Become well-versed in the architecture, implementation, and operations of Pega Cloud and Pega software products.
Who You Are:
* A skilled technicalwriter, adept at optimizing external and internal documentation for large, cross-functional teams.
* You understand the needs of your audience and you can effectively tailor the right message for them.
* You thrive when driving high-impact, high-stakes content management projects autonomously.
* You are meticulous with your attention to detail, but don't lose sight of the bigger picture.
* You enjoy keeping content structured for clarity, consistency, and intuitive navigation.
* You're enthusiastic about adopting AI in your daily work to optimize content management tasks; you enjoy experimenting with new approaches that help scale your impact.
* You thoroughly understand technical documentation best practices and are experienced working with SMEs to continuously iterate content.
* You are highly autonomous and self-driven, with a strong sense of ownership and ambition to deliver impactful outcomes.
What You've Accomplished:
* 7-10 years of experience as a technicalwriter, content curator, or curriculum developer with a track record of translating complex, technical concepts into clear content.
* Experience managing content projects autonomously through collaboration with teams across the globe.
* Demonstrated an ability to thrive in dynamic, rapidly shifting environments, and independently identify new opportunities to add value to the business.
* Experience implementing AI to optimize productivity.
* Honed sharp critical thinking skills to provide creative solutions to difficult problems.
Pega Offers You:
* Gartner Analyst acclaimed technology leadership across our categories of products
* Continuous learning and development opportunities
* An innovative, inclusive, agile, flexible, and fun work environment
* Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Additional Information
Base salary range for this role is 98,800 - 150,500 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.
The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.
Job ID: 22686
$62k-83k yearly est. 27d ago
Lead Technical Writer
Olsa Resources
Technical writer job in Danvers, MA
-Strong technical writing background (4 years plus experience) -degree -US citizen or Greencard holder -Request for Proposals(RFP) -develop charts, graphs, tables -Strong MS office -able to work in fast paced environment Utilities and Energy background is a huge plus
Qualifications
4 months + contract
Pay Open-DOE
Additional Information
$61k-80k yearly est. 1d ago
Lead Technical Writer
OLSA Resources
Technical writer job in Danvers, MA
-Strong technical writing background (4 years plus experience)
-degree
-US citizen or Greencard holder
-Request for Proposals(RFP)
-develop charts, graphs, tables
-Strong MS office
-able to work in fast paced environment
Utilities and Energy background is a huge plus
Qualifications
4 months + contract
Pay Open-DOE
Additional Information
How much does a technical writer earn in Manchester, NH?
The average technical writer in Manchester, NH earns between $49,000 and $86,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Manchester, NH
$65,000
What are the biggest employers of Technical Writers in Manchester, NH?
The biggest employers of Technical Writers in Manchester, NH are: