Technical Writer
Technical writer job in New York, NY
Job Title: Technical Writer / Analyst
Primary Location: New York, NY 10004
Work Location: Onsite at 2 Broadway with travel to other CLIENT locations within the CLIENT Service Territory as required
Work Schedule: 35 hours per week, Monday-Friday
Duration: 12 Months
Position Overview
The Technical Writer / Analyst will support the Client by coordinating, documenting, tracking, and reporting on a portfolio of agency-wide security initiatives. This role provides direct support to senior leadership in strategic planning, prioritisation, and execution of security programs that protect CLIENT customers, employees, and critical infrastructure.
The Analyst will work closely with project managers and cross-functional stakeholders to ensure security initiatives are clearly documented, effectively tracked, and aligned with CLIENT security standards, schedules, and funding constraints.
Key Responsibilities
Coordinate and support physical and technical security projects across CLIENT agencies.
Track project scope, schedules, milestones, risks, and deliverables to ensure alignment with Office of Security priorities
Assist project managers with planning, execution, and reporting of security initiatives
Develop, review, and maintain technical documentation, policies, procedures, and program reports
Prepare executive-level presentations, dashboards, briefings, and written status updates
Facilitate meetings and discussions with internal stakeholders, operating agencies, and vendors
Identify project risks, resource gaps, and dependencies; recommend mitigation strategies
Support budget tracking, expenditure monitoring, and cost-control reporting
Ensure compliance with CLIENT security standards, governance policies, and operational requirements
Key Deliverables
Agency Security Program Support
Assist with performance reviews and continuous improvement of CLIENT security programs
Project & Budget Support
Monitor project budgets and assist in financial reporting
Support development and maintenance of the CLIENT video library, including footage tracking for operational insight and incident documentation
Project Tracking & Performance Metrics
Track assigned projects and provide regular progress updates to Office of Security leadership
Stakeholder Coordination & Policy Review
Coordinate with stakeholders to ensure security systems, protocols, and policies are reviewed and updated as required
Technology Research & Vendor Assessment
Conduct research and evaluation of emerging security technologies and vendors, including AI-enabled surveillance and analytics tools
Program & Presentation Support
Support tactical security programs such as drone initiatives and deployable camera development through reporting and documentation
Financial & Reporting Deliverables
Prepare budget tracking documents and financial reports aligned with funding allocations
Required Qualifications
Experience
1-3 years of experience in project coordination, project management, or analyst roles
Experience supporting physical security or technical system deployments preferred
Education
Bachelor's degree in Project Management, Engineering, Computer Science, Information Systems, or a related technical discipline
Technical Knowledge
General understanding of project management principles
Familiarity with video management systems and security camera technologies
Basic understanding of IT networking concepts (protocols, encryption, VPNs, operating systems)
General understanding of low-voltage/electrical principles related to security systems
Understanding of the engineering design lifecycle and SDLC
Core Skills
Strong technical writing and documentation skills
Excellent verbal communication and stakeholder coordination abilities
Strong organizational, analytical, and time-management skills
Preferred Qualifications
Lean Six Sigma certification or training
Experience in public-sector, transportation, or critical infrastructure environments
IT Business Analysts - Equity Operations ASO/VP
Technical writer job in New York, NY
The Global Markets & Risks Booking and Post Trade IT team is responsible for booking and post trade applications for Equity Derivatives, Securities Lending, Global Macro (Rates, FX, Commodities), Credit Front Office and Support Functions teams. The team is involved in the different phases of application development: user needs collection, analysis, design, implementation, delivery, support, and maintenance, within an agile framework.
We are seeking a Operations IT Business Analyst specializing in:
Equities Booking and Post-Trade domain, particularly in areas such as Equity/Securities Lending, Operations, Compliance, and Accounting (Loanet, Sophis, Broker Dealer back-office applications, …)
Collateral Management and Cash Management in external and internal applications (Calypso…) for Global Markets activities.
The candidate will primarily be involved in Business Analysis to help implement new features in the supported applications, and in functional support for end-users in Operations. He/She/They will work closely with Operations and global IT Teams and will have a good knowledge of financial products and Operations.
The candidate's responsibilities will include gathering requirements from operations, writing business requirements, creating mockup screens or proofs of concept, liaising with IT developers (both locally and in Head Office), defining and executing test scripts, and coordinating with end-users for User Acceptance Testing (UAT). Additionally, the candidate will be responsible for functional support and will assist with planning and status reporting.
Main responsibilities include:
Business Analysis / Project Management:
Collaborate closely with user representatives (traders, operations personnel, etc.) to gather and document business requirements.
Conduct and document impact and gap analyses.
Evaluate IT solutions to determine the best fit for business needs.
Develop user stories and detailed functional specifications for IT development teams.
Define and execute test scripts.
Coordinate User Acceptance Testing (UAT).
Engage in project scoping and planning, progress reporting, and the identification and management of issues and risks, ensuring effective communication throughout.
Functional Support / Maintenance:
Provide day-to-day support for Booking and Back Office applications, including
booking, straight-through processing, settlement, clearing, reporting, and accounting.
collateral management, cash management, straight-through processing, settlement, clearing, reporting, and accounting.
Qualifications :
Bachelor Degree in Computer Science / Finance
Experience in IT business analysis for Back Office in the Finance industry
Functional knowledge of Equity/Securities Lending activities from a operations perspective including booking, settlement, clearing, reporting and accounting for US broker dealer.
Functional knowledge of Equity and fixed income activities from a collateral and cash management perspective. Knowledge of booking, settlement, clearing, reporting and accounting is a plus
Familiarity with Collateral and Cash Management systems (Calypso or equivalent).
Familiarity with Broker Dealer systems (e.g., Phase 3/Shadow Suite), and trading systems such as Sophis (or equivalent), Smart Loan, Loanet,.
Knowledge of SQL, Jira, Confluence
Strong communication skills.to effectively support the needs of Operations and Front Office teams
Ability to quickly prioritize and multi-task in a fast-paced environment on multiple applications
Strong analytical and problem-solving skills
Detail oriented with the ability to multi-task
Strong interpersonal and organizational skills
Knowledge in Agile scrum practices and methodologies is a plus
Natixis is an equal opportunity employer, committed to a workplace free of discrimination. Natixis will not tolerate any form of discrimination based on age, color, mental or physical handicap or disability, pregnancy, marital status, sexual orientation, national origin, alienage, ancestry or citizenship status, race, religion, sex (including sex stereotyping, gender identity, gender expression or transgender status), veteran status, creed, genetic information or carrier status, or any other protected characteristic as established by law.
Respect for all means that we deal with each person as an individual and not as a member of any group. All qualified applicants will receive consideration for employment. Management is expected to provide leadership in supporting the firms EEO program by taking steps to promote EEO in all facets of employment including recruitment, hiring, retention, promotion, performance assessment, and career-development opportunities.
The salary range for this position will be between $145,000 - $180,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance
IT Business Analyst
Technical writer job in Rome, NY
IT Business Analyst for a 1-2 year contract on-site, 5 days a week in Rome, NY
Local candidates only
Our client has an immediate need for a Business Analyst will play a key role in bridging the gap between IT and business stakeholders, ensuring that IT solutions align with business needs and objectives. The successful candidate will possess a strong understanding of both business processes and IT systems, as well as excellent analytical, communication, and problem-solving skills. Analyzes company operations, processes, and workflows to enhance computer-based business applications for best resource utilization. Reviews and evaluates data, forecasts, methodologies, schedules, systems, processes, and protocols. Finds the most effective business solutions for the company and presents alternative courses of action to management aligned with organizational objectives.
Duties and Responsibilities: Identify opportunities for enhancing efficiency and productivity through technical solutions to improve operations. Collaborate closely with business stakeholders to understand their requirements, processes, and objectives. Facilitate communication between business stakeholders and IT teams throughout projects. Lead stakeholder meetings, workshops, and presentations to gather requirements and provide updates. Conduct impact analysis and risk assessments for proposed changes. Aid in project planning, scheduling, and budgeting. Analyze and document business workflows, processes, and system workflows. Translate business needs into technical specs and user requirements. Coordinate with developers, testers, and IT pros to ensure solutions meet quality standards. Conduct user acceptance testing (UAT) and support end-users during implementation. Provide training and support to end-users as necessary.
Qualifications: ·
Certification in Business Analysis (CBAP) or Agile is desirable.
Proven experience as an IT Business Analyst or similar role. Strong analytical skills with the ability to translate complex requirements into actionable solutions.
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
Solid understanding of business processes, workflows, and systems. Excellent organizational skills, detail-oriented.
Proficiency in business process modeling tools (e.g., Visio, Lucidchart) is a plus.
Proficiency in document creation, data analysis, and presentation.
Experience with Waterfall and/or Agile/Scrum methodologies is a plus.
Manufacturing Experience is a plus
IT Business Analyst - Front Office IRD
Technical writer job in New York, NY
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 850 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Contract Type: Long-term consulting assignment with our client, Full time W2 role with Quanteam
Context
The project involves the migration of front-office rate derivatives activities to a new real-time aggregation tool, used for intraday data analysis and reporting.
The consultant will join the New York Front Office IT team to support the migration to Active Pivot and ensure alignment with the global team while maintaining coverage of the Rates and LATAM IRD desks.
Main Responsibilities
Act as the Business Analyst for the Rates stream in New York.
Work closely with Front Office (Traders, Quants, and IT) teams to define and refine business requirements.
Coordinate with the Paris and Asia teams to ensure global consistency in deliverables and processes.
Support the migration from legacy systems to Active Pivot, including data validation, functional testing, and production readiness.
Analyze and document Rates product workflows (Swaps, Options, IRD, LATAM products).
Collaborate with quantitative analysts to understand and validate pricing models and P&L calculations.
Manage project tracking and progress in JIRA, ensuring timely delivery of milestones.
Contribute to testing, UAT coordination, and functional sign-offs.
Support the continuous improvement of Nexus and related tools after go-live.
Required Skills & Experience
10+ years of experience as a Business Analyst in Capital Markets.
Strong expertise on Interest Rate Derivatives (IRD) and Rates desks.
Deep understanding of front-office workflows, pricing, and P&L components.
Experience working with Summit or similar trading systems.
Excellent communication skills and ability to interact directly with traders and quants.
Experience with JIRA and agile delivery environments.
Knowledge of Active Pivot or Atoti (strong plus).
Technical literacy: ability to run SQL queries and basic scripting (Python preferred).
Strong analytical mindset, structured documentation, and coordination skills in a multi-location environment (Paris / NYC / Asia).
Nice-to-Have
Exposure to LATAM fixed income products.
Hands-on experience with Active Pivot / Atoti configuration.
Knowledge of data visualization or PnL explain tools.
Technical Documentation Writer (Software)
Technical writer job in New York
Technical Documentation Writer - Software Industry: Financial Technology (Banking Solutions) Contract: 6-12 months (with potential for extension)
Are you an experienced Technical Writer or Developer with a passion for documentation and reverse engineering? Do you have a knack for untangling complex systems and making them understandable? If so, we have the perfect opportunity for you.
About the Role
We are working with a pioneering Software House that provides financial banking solutions for small- to medium-sized banks. Their core system, originally built in the 1970s, has evolved significantly over the last 50 years. However, this evolution has left the technical documentation in dire need of modernization and clarity.
As a Technical Documentation Writer, you will:
Re-write, organize, and streamline documentation for the entire system.
Work closely with developers to understand the nuances of an IBMi Series, RPG-based system.
Document "switches" within the software, ensuring clarity on how client-specific configurations impact functionality.
Identify and address gaps in existing documentation to reduce errors and improve maintainability.
Support developers by creating clear, user-friendly references that assist with adding new features and mitigating potential system failures.
What We're Looking For
We're seeking a professional who thrives in complexity and brings clarity to chaos. The ideal candidate will have:
Essential: Banking industry experience, with familiarity in financial systems or software.
Highly Desirable: Experience working with IBMi Series and/or RPG systems.
Strong analytical skills to reverse-engineer undocumented systems.
Exceptional communication and technical writing skills.
A collaborative mindset to engage with developers, engineers, and stakeholders.
This role would suit either:
A seasoned Technical Writer with a background in legacy systems.
A Developer experienced in IBMi Series or RPG who enjoys documentation and creating structure.
What's in It for You?
Competitive day rate contract position.
Flexible working arrangements, including remote options.
The chance to make a significant impact on a critical banking platform.
Work with a team of talented developers solving real-world challenges for financial institutions.
How to Apply
If you're ready to tackle a challenging but rewarding project and have the skills to bring clarity to decades of complex systems, we want to hear from you.
Apply now with your CV.
Technical Documentation Writer - Software
Location: Remote / Flexible Contract
Industry: Financial Technology (Banking Solutions)
Contract: 6-12 months (with potential for extension)
Technical Writer
Technical writer job in New York, NY
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************
We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Responsibilities:
• Research, write, and maintain high-quality learning production process documentation.
• Develop self-help guides, consultation templates, and codification of learning production processes.
• Shepherd your new and updated content through the review/revise processes.
• Manage the timely production, publication, and localization process for your documentation?often tied to production changes.
• Help Instructional Designer with other related tasks, as needed.
Qualifications
Minimum qualifications
• BA Degree in Tech Writing, computer science and/or technology disciplines is preferred and/or equivalent work experience in Technical Writer
• 4+ years of experience in a Technical Writer positions supporting Instructional Design
• 4+ years relevant work experience, particularly documenting processes, standards, and guidelines
• Ability to learn technical information quickly and explain it in simple terms targeted to the audience
• Thrive in a fast-paced environment and cope well with frequently changing requirements
• Ability to work independently and maintain multiple assignments at once
• Effective researcher, sensitive to other people's time
• Proficiencies HTML, Photoshop, and SnagIt
• Experience documenting internal operational processes
• Experience developing self-help or other user facing artifacts
• Proficiencies Google docs and/or MS Office
Nice to have
• Experience and/or Comfortable using Google apps
Additional Information
Kushal kumar
Ph: ************
Documentation Specialist - Senior
Technical writer job in New York
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Temporary role with the Client On-boarding Team to support documentation collection efforts for master securities forward transaction agreements. This will involve liaising with clients and several teams in Sales, Legal, Compliance, Credit, Operations, Tax, etc. in order to ensure that time to market is minimized and that transparency can be provided around the process. Additionally, the candidate will be responsible for identifying opportunities to centralize and optimize the processes to constantly improve client satisfaction and the overall group performance.
Job Background/context:
The Client On-boarding team is global, cross asset class function responsible for both the client experience during the on-boarding process and the overall quality of client/customer data. Client On-boarding is part of the Account Control department within the Information Services Group (ISG)
Main areas of interaction
• Capital markets Sales
• Compliance
• Legal
• Credit
• Settlement Ops
• Accounts Control Operations/KYC
• Middle Office
Key Responsibilities:
• Work with clients and sales teams to obtain necessary documentation for account opening
• Liase with client on obtaining the master securities forward transaction agreement and supporting documentation
• Support and monitor the timely and accurate execution of sales and client requests to the group
• Populate account opening, market opening, and tax documentation. Ensure all documents are collected, verified and stored, and provide status back to the client
• Perform client documentation searches across internal and external sites and compile client profiles.
• Interact with client regarding the latest status and current onboarding actions
• Partner with Accounts Control team to ensure KYC/AML/MiFID and other regulatory reviews on all clients is performed
• Partner with Credit Risk Officers to ensure that all client review materials are in place and completed
• Provide guidance in the role of subject matter expert in the areas of account opening, tax, and local market documentation to both Citi staff and external clients
• Maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas
Qualifications
Qualifications:
• BA/BS Degree and/or equivalent experience
• 1-2 years experience in financial services
• Previous, client facing, middle office or operations financial services experience.
• Knowledge of capital market products a plus
• Strong analytical and creative solutioning abilities
• Strong communications and presentation skills
• Strong organization skills with high attention to details
Additional Information
Regards
Venkatesh
************
Need Technical Writer
Technical writer job in New York, NY
This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.
Job Description
• Must have excellent interpersonal, communication, presentation,
writing, analytical, problem solving, information gathering skills and
ability to translate technical aspects into comprehensible
documentation.
• Minimum of 5 years of experience as a
Technical Writer working with project teams in complex system
developments and expertise in developing technical documentation for
database management systems with focus on version control.
•
Experience identifying documentation requirements through discussions,
observations and comprehension of the various data management
activities.
• Ability to produce documents, instructional
manuals and illustrations in simple English with appropriately minimal
technical jargon, fewer instructions, terse and easy to use.
• Ability to organize, write and present the written material for multiple audiences.
• Experience documenting different types of requirements specifications and flow charts.
•
Ability to manage multiple projects/tasks of varying complexities
and work independently with users with minimal oversight.
• Proficiency in MS Office (including PowerPoint and Visio).
Qualifications
Preferred Experience:
• Experience documenting Mainframe and Distributed systems
• Experience documenting Data Dictionary and Business Rules
• Understanding Data Management systems and Databases
• Experience in Data Modeling
• Experience in Pension Systems is a plus
Additional Information
Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130
Documentation
Technical writer job in Syracuse, NY
The Documentation position is quite varied with regard to the scope of work performed. Workers who are designated as member of the Documentation department may also be tasked with other general work tasks not specifically covered under the Documentation job description. Tasks may include the following but are not limited to; as job duties may change throughout day depending on the workload.
Requirements
Essential Minimum Duties and Responsibilities:
* Comply with all Feldmeier safety and Company policies and Occupational Health and Safety Regulations.
* Performing basic office tasks, such a filing, data entry, data retrieval, answering the phones, mail processing, conducting product research, etc.
* Professionally handling communications with customers, vendors, and other departments.
* Prepare documentation packages.
* Working with colleagues to ensure consistency of documentation packages.
* Collect documentation from various departments and vendors in a timely manner.
* Scan, copy, print, review, format, and organize documentation; develop and maintain systems for document storage and retrieval.
* Merge multiple documents and files to create the end user electronic documentation package.
* Efficiently organize, prioritize, and multi-task as required to meet project deadlines.
* Ability to learn product lines and job tasks.
* Proficient typing skills and ability to efficiently use Microsoft Office products (Word, Excel, etc.) and of Adobe Acrobat (PDF's).
* Wear proper PPE.
* Perform other duties as assigned.
Physical Requirements:
* Ability to sit, stand, and/or walk for up to 8 hours per day.
* Occasional pushing, pulling, lifting, or carrying up to 20 lbs.
* Frequent/ constant use of the hand, arm and fingers to operate a computer keyboard, telephone and other office equipment.
* Occasional bending and stooping.
SEO Content Writer-Senior Associate
Technical writer job in New York, NY
JobID: 210694914 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $80,750.00-$135,000.00; Chicago,IL $76,000.00-$130,000.00 We're seeking a seasoned content writer with strong SEO expertise and a passion for financial topics. In this role, you'll craft and optimize consumer-focused articles for Chase, leveraging advanced AI tools to enhance research, drafting, and content quality. You'll collaborate with SEO strategists, compliance, and business partners to deliver accurate, engaging, and compliant content. Success requires deep knowledge of SEO, comfort with AI-driven workflows, and the ability to manage multiple projects in a dynamic environment.
As a Search Engine Optimization Content Writer on our content production team, you'll have an opportunity to flex your research, writing and editing skills while helping consumers improve their financial savvy. Reporting to the Managing Editor of Organic Search, your primary mission will be to help build out a best-in-class library of accessible financial content that promotes engagement, establishes authority and helps readers better understand the often tricky and complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with Search Engine Optimization strategists and editorial colleagues to write and optimize educational articles, using Artificial Intelligence. You'll be expected to leverage advanced Artificial Intelligence tools and platforms to streamline the drafting of long-form articles, enhance research efficiency, and optimize content quality and relevance. In addition, you'll be liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal.
Job responsibilities:
* Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending and more.
* Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail.
* Be able to effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication.
* Utilize AI-powered writing tools to draft, refine, and optimize long-form articles, ensuring content is both engaging and aligned with SEO best practices.
* Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs.
* Manage a pipeline of live articles that are due for annual recertification, ensuring the content is fresh and up-to-date.
* Be able to hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the next.
* Represent the SEO content team on calls with applicable stakeholders and partners.
* Maintain a superior level of risk and controls oversight in your everyday work, ensuring you follow the prescribed approval workflow for all your content.
Required qualifications, capabilities and skills:
* 5+ years of verifiable work experience writing about financial services, pharmaceuticals, healthcare, or insurance with a selection of professional writing samples for us to evaluate.
* Proven project management skills that show your ability to maintain multiple assignments at once, while completing all required steps in a fast-paced production workflow.
* Demonstrated experience using AI-driven content creation tools (such as Writer.ai, ChatGPT, Jasper, or similar) to draft, edit, and enhance long-form articles.
* An understanding of AI prompt engineering and how to leverage prompting for consistent, high quality outputs.
* Experience having your work reviewed by multiple stakeholders/review partners
* Exhibit a firm grasp of SEO best practices and how they factor into quality content.
* Ability to liaise with a wide range of partners-in person, via Zoom and through email and messaging services.
* A proven ability to adapt to and learn new tech platforms and new workflow processes.
* Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations.
* A high comfort level with multi-tasking and managing your time efficiently.
* Possess excellent verbal/written communication skills and attention to detail.
Preferred qualifications, capabilities and skills:
* Demonstrated proficiency with Adobe Workfront as a project management and reporting tool.
* Advanced proficiency in leveraging Artificial Intelligence platforms.
* Possess some basic knowledge of financial products and services including credit card features, auto lending, consumer banking, and home lending.
* Experience having your work reviewed by multiple stakeholders/review partners-bonus if you have proven experience with compliance departments.
Auto-ApplyEnablement and Documentation
Technical writer job in New York, NY
Company DescriptionLIS Solutions is a small woman owned business that provides effective solutions to government and private sector clients since 1994.
Job Description
A great communicator with excellent writing and information design skills, and proven abilities in project management. Appreciation of the challenges and ambiguity involved in documenting early stage products.
Qualifications
Detail oriented to ensure quality service provided to our clients
Good communication skills as will interact with clients daily
A team player who is willing to help in other areas as needed
A great communicator with excellent writing and information design skills, and proven abilities in project management
Appreciation of the challenges and ambiguity involved in documenting early stage products • Strong analytical skills, as well as technical or business writing experience.
Bachelor's degree with demonstrated interest in technical communications, technology and technology issues.
Outstanding written and verbal communication skills.
2-4 years of experience writing documentation such as procedures and training manuals.
Proficiency in Microsoft Office Suite (including Visio), Jive and SharePoint.
Has sound organizational, analytical and conceptual skills
Ability to plan coordinated objectives
Ability to operate in a fast-paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines. Able to work for any employer in the United States is a requirement.
Digital Marketing Content Writer - Graduate & O...
Technical writer job in Albany, NY
The University at Albany is seeking a talented Digital Marketing Content Writer to join our Communications and Marketing team. In this role, you'll craft compelling content that drives enrollment for our graduate and online programs writing email campaigns, building segmented journeys in Slate CRM, and using A/B testing to refine performance. You'll also develop blogs, web copy, and other digital content designed to improve search visibility, including optimization for emerging generative AI search engines. The ideal candidate has strong writing skills, creativity, and a data-informed mindset, with bonus points for experience in Slate, SEO, or basic HTML/email platforms. If you're passionate about blending storytelling with strategy to reach new audiences, we'd love to hear from you.
Position Overview
The University at Albany seeks a creative, detail-oriented Digital Marketing Content Writer to support the growth of its graduate and online programs. This position will focus primarily on email marketing content, campaign development, audience segmentation, and A/B testing, while also contributing to blogs, web content, and other digital assets that enhance search visibility including optimization for emerging generative AI search engines. The ideal candidate combines strong writing skills with a working knowledge of higher education marketing, digital engagement best practices, and CRM-driven campaign execution.
Primary Responsibilities:
* Email Marketing & Campaigns
* Write, edit, and optimize compelling copy for lead-nurturing email campaigns.
* Develop segmented campaign content for diverse audiences (graduate, professional, and adult learners).
* Collaborate with enrollment and marketing teams to execute campaigns in Slate CRM.
* Conduct A/B testing on subject lines, messaging, and design elements to refine strategy and improve performance.
* Monitor results and recommend content adjustments based on open rates, CTR, and conversion data.
* Content Strategy & Development
* Produce blogs, landing page content, and other digital copy that supports SEO and Generative Engine Optimization (GEO).
* Craft messaging that aligns with institutional brand voice while addressing program-specific value propositions.
* Repurpose and adapt content across multiple platforms (web, email, social, paid media).
* Optimization & Research
* Incorporate keyword, search trend, and generative AI question insights into content.
* Collaborate with marketing analytics staff to refine messaging for maximum engagement.
* Stay current on best practices in higher education marketing, email deliverability, SEO/GEO, and CRM workflows.
* Other reasonable duties as assigned.
Functional and Supervisory Relationships:
* Reports to Copywriter
* Supervises the following positions: none
Job Requirements:
* Demonstrated professional writing experience with a portfolio of digital content.
* Strong understanding of audience segmentation, digital engagement, and higher education enrollment communications.
* Ability to write in a clear, persuasive, and brand-aligned voice.
Requirements:
Minimum Qualifications:
* Bachelor's degree in marketing, communications, English, journalism, or related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization
* 1 to 3 years of relevant experience in blogging, digital writing, or similar content creation.
* Experience developing copy for email campaigns, web pages, or blogs.
* Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community
* Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role
Preferred Qualifications:
* Experience with Slate CRM or a comparable higher education CRM system.
* Knowledge of SEO strategies and emerging best practices in generative AI optimization.
* Familiarity with higher education marketing, particularly for graduate or online programs.
* Hands-on experience with A/B testing and applying insights to future campaigns.
* Basic HTML/email platform knowledge (e.g., Slate email builder, Mailchimp, Constant Contact).
Working Environment:
* Typical office environment
Additional Information:
Professional Rank and Salary Grade: Senior Staff Assistant, SL3, $57,151-$59,000
Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link **********************************
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via **************************************************************
Application Instructions:
Applicants MUST submit the following documents:
* Resume
* Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
* List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
See the FAQ for using our online system. Please contact us if you need assistance applying through this website.
Returning Applicants - Login to your UAlbany Careers Account to check your completed application.
Closing date for receipt of applications: January 23, 2026
Apex Legends Script Writer
Technical writer job in Day, NY
ProGuides is one of the biggest names in Gaming and Esports YouTube content. Our mission is to inspire, instruct, and connect the next generation of gamers.
The team here isn't like any other media company - in everything we do we have a clear goal of creating quality content that provides value to our fellow gamers around the world. Whether offering personal coaching, educational tip videos, or inspirational web content, we want to help gamers improve in and out of their game.
Position Information
ProGuides is looking for a talented high level gamer experienced with writing and creativity to write scripts for our Apex Legends channel content. The writer will research, and write scripts with occasional script revisions with talent producer. Writer is expected to stay up to date on Apex Legends meta, community discussions, and professional tournament standings as well as maintain a high rank in the game.
What we're looking for
A high level Apex Legends Player
Great writing skills. (College experience preferred, but willing to accept anyone with amazing skills)
Willing to work in a fast paced team of eSports veterans
Someone with a drive to produce amazing content
What we offer
Experience in the eSports industry with an established brand
Steady work, and opportunities to grow
125$/script. Scripts are anywhere from 1200-2200 well crafted words.
If you're interested, apply with your relevant experience and we'll be in touch to give you a topic to submit a test script for.
Corporations Magazines Editorial Content writer
Technical writer job in New York, NY
+ We are seeking a strong editorial content writer to join the Visual Communications team. In this role, you'll transform editorial content into compelling educational and how-to videos that support client's consumer-facing paid products. + This position is ideal for someone from a news, magazine, or editorial background who thrives in fast-paced environments and has experience managing content production under tight deadlines.
**Responsibilities:**
+ Write editorial content that will serve as the foundation for how-to and explainer videos.
+ Partner closely with cross-functional teams to ensure messaging aligns with business and user needs.
+ Oversee the content production process-reviewing scripts, video cuts, and providing feedback throughout.
+ Coordinate logistics and manage timelines for multiple video projects.
+ Work directly with the Visual Production Led to understand project goals, stakeholder needs, and deliverables.
**Experience:**
+ 2-4 years of experience in editorial writing, content production, or communications.
+ Proven ability to create concise, user-focused written content with a fast turnaround.
+ Strong project management and organizational skills.
+ Experience working cross-functionally across teams or departments.
+ Background in journalism, editorial media, communications, or similar fields.
+ Familiarity with video production workflows and/or having collaborated with production teams.
+ Experience with consumer-facing tech or paid product communications.
+ Prior work on help center articles, customer service content, or educational materials is a plus.
**Skills:**
+ Editorial Writing
+ Project Management
+ Video production
**Education:**
+ Bachelor's degree in Film Production, Television Production, Communications, or a related field
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Documentation
Technical writer job in Syracuse, NY
The Documentation position is quite varied with regard to the scope of work performed. Workers who are designated as member of the Documentation department may also be tasked with other general work tasks not specifically covered under the Documentation job description. Tasks may include the following but are not limited to; as job duties may change throughout day depending on the workload.
Requirements
Essential Minimum Duties and Responsibilities:
· Comply with all Feldmeier safety and Company policies and Occupational Health and Safety Regulations.
· Performing basic office tasks, such a filing, data entry, data retrieval, answering the phones, mail processing, conducting product research, etc.
Professionally handling communications with customers, vendors, and other departments.
Prepare documentation packages.
Working with colleagues to ensure consistency of documentation packages.
Collect documentation from various departments and vendors in a timely manner.
Scan, copy, print, review, format, and organize documentation; develop and maintain systems for document storage and retrieval.
Merge multiple documents and files to create the end user electronic documentation package.
Efficiently organize, prioritize, and multi-task as required to meet project deadlines.
Ability to learn product lines and job tasks.
Proficient typing skills and ability to efficiently use Microsoft Office products (Word, Excel, etc.) and of Adobe Acrobat (PDF's).
Wear proper PPE.
Perform other duties as assigned.
Physical Requirements:
· Ability to sit, stand, and/or walk for up to 8 hours per day.
· Occasional pushing, pulling, lifting, or carrying up to 20 lbs.
· Frequent/ constant use of the hand, arm and fingers to operate a computer keyboard, telephone and other office equipment.
· Occasional bending and stooping.
Salary Description $19.00-31.50
Enablement and Documentation
Technical writer job in New York, NY
A great communicator with excellent writing and information design skills, and proven abilities in project management. Appreciation of the challenges and ambiguity involved in documenting early stage products. Qualifications Detail oriented to ensure quality service provided to our clients
Good communication skills as will interact with clients daily
A team player who is willing to help in other areas as needed
A great communicator with excellent writing and information design skills, and proven abilities in project management
Appreciation of the challenges and ambiguity involved in documenting early stage products
• Strong analytical skills, as well as technical or business writing experience.
Bachelor's degree with demonstrated interest in technical communications, technology and technology issues.
Outstanding written and verbal communication skills.
2-4 years of experience writing documentation such as procedures and training manuals.
Proficiency in Microsoft Office Suite (including Visio), Jive and SharePoint.
Has sound organizational, analytical and conceptual skills
Ability to plan coordinated objectives
Ability to operate in a fast-paced environment
Additional Information
All your information will be kept confidential according to EEO guidelines. Able to work for any employer in the United States is a requirement.
SEO Content Writer-Senior Associate
Technical writer job in New York, NY
We're seeking a seasoned content writer with strong SEO expertise and a passion for financial topics. In this role, you'll craft and optimize consumer-focused articles for Chase, leveraging advanced AI tools to enhance research, drafting, and content quality. You'll collaborate with SEO strategists, compliance, and business partners to deliver accurate, engaging, and compliant content. Success requires deep knowledge of SEO, comfort with AI-driven workflows, and the ability to manage multiple projects in a dynamic environment.
As a Search Engine Optimization Content Writer on our content production team, you'll have an opportunity to flex your research, writing and editing skills while helping consumers improve their financial savvy. Reporting to the Managing Editor of Organic Search, your primary mission will be to help build out a best-in-class library of accessible financial content that promotes engagement, establishes authority and helps readers better understand the often tricky and complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with Search Engine Optimization strategists and editorial colleagues to write and optimize educational articles, using Artificial Intelligence. You'll be expected to leverage advanced Artificial Intelligence tools and platforms to streamline the drafting of long-form articles, enhance research efficiency, and optimize content quality and relevance. In addition, you'll be liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal.
Job responsibilities:
Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending and more.
Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail.
Be able to effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication.
Utilize AI-powered writing tools to draft, refine, and optimize long-form articles, ensuring content is both engaging and aligned with SEO best practices.
Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs.
Manage a pipeline of live articles that are due for annual recertification, ensuring the content is fresh and up-to-date.
Be able to hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the next.
Represent the SEO content team on calls with applicable stakeholders and partners.
Maintain a superior level of risk and controls oversight in your everyday work, ensuring you follow the prescribed approval workflow for all your content.
Required qualifications, capabilities and skills:
5+ years of verifiable work experience writing about financial services, pharmaceuticals, healthcare, or insurance with a selection of professional writing samples for us to evaluate.
Proven project management skills that show your ability to maintain multiple assignments at once, while completing all required steps in a fast-paced production workflow.
Demonstrated experience using AI-driven content creation tools (such as Writer.ai, ChatGPT, Jasper, or similar) to draft, edit, and enhance long-form articles.
An understanding of AI prompt engineering and how to leverage prompting for consistent, high quality outputs.
Experience having your work reviewed by multiple stakeholders/review partners
Exhibit a firm grasp of SEO best practices and how they factor into quality content.
Ability to liaise with a wide range of partners-in person, via Zoom and through email and messaging services.
A proven ability to adapt to and learn new tech platforms and new workflow processes.
Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations.
A high comfort level with multi-tasking and managing your time efficiently.
Possess excellent verbal/written communication skills and attention to detail.
Preferred qualifications, capabilities and skills:
Demonstrated proficiency with Adobe Workfront as a project management and reporting tool.
Advanced proficiency in leveraging Artificial Intelligence platforms.
Possess some basic knowledge of financial products and services including credit card features, auto lending, consumer banking, and home lending.
Experience having your work reviewed by multiple stakeholders/review partners-bonus if you have proven experience with compliance departments.
Auto-ApplyValorant Script Writer
Technical writer job in Day, NY
ProGuides is one of the biggest names in Gaming and Esports YouTube content. Our mission is to inspire, instruct, and connect the next generation of gamers.
The team here isn't like any other media company - in everything we do we have a clear goal of creating quality content that provides value to our fellow gamers around the world. Whether offering personal coaching, educational tip videos, or inspirational web content, we want to help gamers improve in and out of their game.
Position Information
ProGuides is looking for a talented high level gamer experienced with writing and creativity to write scripts for our Valorant channel content. The writer will research, and write scripts with occasional script revisions with talent producer. Writer is expected to stay up to date on Valorant meta, community discussions, and professional tournament standings as well as maintain a high rank in the game.
What we're looking for
A high level Valorant player, immortal+ preferred
Great writing skills. (College experience preferred, but willing to accept anyone with amazing skills)
Willing to work in a fast paced team of eSports veterans
Someone with a drive to produce amazing content
What we offer
Experience in the eSports industry with an established brand
Steady work, and opportunities to grow
125$/script. Scripts are anywhere from 1200-2000 well crafted words.
If you're interested, apply with your relevant experience and we'll be in touch to give you a topic to submit a test script for.
EdTech Multimedia Content Writer
Technical writer job in New York, NY
+ The Senior Writer is a master storyteller who will bring our course content to life. You will be responsible for crafting compelling scripts that captivate learners, transforming technical information into engaging multimedia content. You will work closely with content strategists and subject matter experts to ensure accuracy and relevance, while infusing our content with creativity, concreteness/tangibility, memorability, fun and "wow" moments.
**Responsibilities:**
+ Creative concepting: Develop a way-in for each of our courses and how we will transform our technical content into spoken words.
+ Scriptwriting: Own the end-to-end development of scripts for video lectures, readings, and all other course materials, incorporating storytelling techniques and adding a helpful, conversational tone.
+ Create interactive and situational learning activities. Create engaging and immersive examples, situations and challenges for course activities that will immerse learners and allow them to practice their skills through doing.
+ Development of companion materials: Develop exemplars, infographics, takeaway guides, and readings that supplement the learner experience.
+ Editing and Proofreading: Ensure all materials are clear, concise, and error-free.
**Experience:**
+ A portfolio showcasing exceptional writing skills and a knack for storytelling.
+ Proven experience of scriptwriting on technical or complex topics or issues, ideally in the educational or entertainment industries.
+ Exceptional writing skills and professional portfolio, with the ability to translate complex information into clear and engaging prose in a range of styles.
+ A strong understanding of storytelling techniques and the ability to craft compelling narratives.
+ Experience working with subject matter experts and adapting content for different audiences as needed. A creative mindset and a passion for education.
+ Excellent communication and collaboration skills. 5-7 years of experience.
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Documentation
Technical writer job in Syracuse, NY
Description:
The Documentation position is quite varied with regard to the scope of work performed. Workers who are designated as member of the Documentation department may also be tasked with other general work tasks not specifically covered under the Documentation job description. Tasks may include the following but are not limited to; as job duties may change throughout day depending on the workload.
Requirements:
Essential Minimum Duties and Responsibilities:
· Comply with all Feldmeier safety and Company policies and Occupational Health and Safety Regulations.
· Performing basic office tasks, such a filing, data entry, data retrieval, answering the phones, mail processing, conducting product research, etc.
Professionally handling communications with customers, vendors, and other departments.
Prepare documentation packages.
Working with colleagues to ensure consistency of documentation packages.
Collect documentation from various departments and vendors in a timely manner.
Scan, copy, print, review, format, and organize documentation; develop and maintain systems for document storage and retrieval.
Merge multiple documents and files to create the end user electronic documentation package.
Efficiently organize, prioritize, and multi-task as required to meet project deadlines.
Ability to learn product lines and job tasks.
Proficient typing skills and ability to efficiently use Microsoft Office products (Word, Excel, etc.) and of Adobe Acrobat (PDF's).
Wear proper PPE.
Perform other duties as assigned.
Physical Requirements:
· Ability to sit, stand, and/or walk for up to 8 hours per day.
· Occasional pushing, pulling, lifting, or carrying up to 20 lbs.
· Frequent/ constant use of the hand, arm and fingers to operate a computer keyboard, telephone and other office equipment.
· Occasional bending and stooping.