Software Technical Writers
Technical writer job in Puyallup, WA
Mercor is collaborating with a top-tier developer documentation team to support high-priority technical writing and content validation tasks. This opportunity is ideal for seasoned API documentation professionals with deep experience in OpenAPI/Swagger, release note generation, and static site deployment workflows. The goal is to enhance the clarity, completeness, and usability of technical content critical to developers' day-to-day integration work. This is a short-term, high-impact contract with flexible hours. **Key Responsibilities** - Import and validate OpenAPI specifications; ensure syntax and schema completeness. - Write human-readable descriptions for endpoints, parameters, requests, and responses. - Create realistic usage examples and annotate rate limits, pagination, and authentication behavior. - Generate and deploy HTML reference documentation using static site generators (e.g., Docusaurus, MkDocs). - Review and categorize release changes from Git logs and issue trackers into user-friendly notes. - Test and verify code samples, markdown syntax, and internal/external links in documentation pull requests. - Troubleshoot and resolve documentation build failures via CI/CD pipelines and local environment testing. - Update knowledge base articles for accuracy post-product changes, including screenshots and version info. **Ideal Qualifications** - 5+ years of experience in technical writing or developer documentation roles. - Strong proficiency with OpenAPI/Swagger, Markdown, and static site generators. - Familiarity with Git, CI/CD workflows, and link-checking tools. - Experience documenting SDKs, APIs, CLI tools, or developer-facing UIs. - Attention to detail in writing, syntax, and formatting. - Ability to write concise, developer-focused documentation with minimal supervision. **More About the Opportunity** - Remote and asynchronous - control your own work schedule - **Expected commitment: min 30 hours/week** - **Project duration: ~6 weeks** **Compensation & Contract Terms** - $50-80/hour - Independent contractor arrangement - Paid weekly via Stripe Connect **Application Process** - Submit your resume followed by domain expertise interview and short form **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI.
Senior Technical Writer - Global E-commerce
Technical writer job in Seattle, WA
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our product engineering team is responsible for building an e-commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.
We're looking for an experienced technical writer to work with our Seller Business teams to create best-in-class technical documentation for developers to seamlessly integrate global brands and retail merchants into the TikTok Shop platform.
You'll be able to leverage your extensive experience authoring best-in-class documentation products for complex global products of scale, grasp complex concepts and translate them into concise, easy-to-understand tutorials, guides, release notes, and other documentation and learning resources for the TikTok Shop developer and partner community. As an experienced technical writer, your portfolio includes writing samples with examples of how you conveyed complex technical information to both experienced and new users.
Responsibilities:
* Collaborate closely with core product, business and technical owners to plan and execute long term documentation development roadmap for e-commerce business applications and open platforms.
* Define and drive general best practices and style guidelines for consistency, and establish and implement documentation quality standards to deliver best-in-class developer and end user documentation.
* Plan, write, and manage technical and process documentation and learning resources.
* Gather and analyze qualitative and quantitative feedback from developer and end user communities to continuously iterate on content quality and efficacy.
* Collaborate with product, design and technical owners to ensure consistency, cohesiveness and user-friendliness of API and user interface designs.Minimum Qualifications:
* 5 years of experience in authoring technical documentation.
* Bachelor's degree or higher in Technical Communication, English, Instructional Design, or a related field, or equivalent experience.
* Proven ability to thrive in a fast-paced environment, managing multiple projects simultaneously while maintaining strong attention to detail.
* The portfolio demonstrates a range of technical writing deliverables, including but not limited to user guides, tutorials, release notes, software documentation, and style guides.
Preferred Qualifications:
* Previous technical writing experience in e-commerce or SaaS products.
* Strong understanding of the e-commerce industry, or the ability to quickly build deep business knowledge in this domain.
* Highly self-driven, capable of independently collaborating with product and business stakeholders to define documentation standards and roadmap.
* Experience working on global products, partnering with international teams across multiple time zones.
* Solid knowledge of professional technical writing practices, including DITA, information mapping, quality standards, content development processes, and end-to-end documentation workflows.
Tech Writer-Tech III - AMZ9082620
Technical writer job in Seattle, WA
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON DEV CENTER U.S., INC. Tech Writer-Tech III Create and maintain technical content for customers that is accurate, discoverable, and well-organized. Improve the clarity, style, and organization of technical content based on customer data. Maintain customer-facing text for console UIs and context-aware help panels. Test features to provide feedback to the engineering team. Anticipate customer needs and be the "first customer". Improve team processes to increase efficiency. Dive deep to become a subject-matter expert in your area of ownership. Actively mentor and be mentored to develop your super powers, gain unique perspectives, and deliver an exceptional customer experience. Build effective technical content plans in alignment with engineering product strategy. Develop scripts, sample code, and technical procedures that are easy to use. Impact product CX, UX design, roadmap priorities, and engineering team goals. Lead projects with multiple writers that cross multiple engineering teams. Implement efficiencies that increase team output.
Position Requirements:
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Technical Writing, Communications or a related field and one year of experience in the job offered or a related occupation. Employer will accept five years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and one year of experience. Must have one year of experience in the following skills: (1) designing and delivering developer-oriented documentation; (2) using content publishing tools to write, format, manage, and publish technical content on the web.
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week, 8:00am-5:00pm, Salary Range $126,797/year to $170,200/year.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
*************************************************************
Position Requirements:
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Technical Writing, Communications or a related field and one year of experience in the job offered or a related occupation. Employer will accept five years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and one year of experience. Must have one year of experience in the following skills: (1) designing and delivering developer-oriented documentation; (2) using content publishing tools to write, format, manage, and publish technical content on the web.#0000
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Technical Writer
Technical writer job in Olympia, WA
Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **Technical Writer** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
Senior Technical Content and Contract Writer
Technical writer job in Olympia, WA
The Customer Success line of business is seeking a Technical Content and Contract Writer to join our global sales operations team. This position is well-suited for someone skilled at transforming complex technical project scopes into clear, client-focused service descriptions and contractual documents.
In this role, you will:
+ Maintain and continuously update our content library and contract templates to support evolving business needs.
+ Collaborate closely with solution architects, product managers, and the legal team to ensure project deliverables are accurately represented and compliant with Oracle's service offerings and standards.
+ Support the Customer Success Organization by ensuring all technical content and agreements are client-ready, precise, and consistently reflect organizational requirements.
If you have a strong ability to communicate technical details in an accessible way and are eager to support project teams with high-quality documentation, we encourage you to consider this opportunity within our dynamic team.
**Responsibilities**
Key responsibilities include:
+ Create, review, and maintenance of contractual service descriptions for all services in the CSS portfolio across Oracle technologies, such as applications, infrastructure, cloud (IaaS, PaaS, SaaS), AI, and security.
+ Work intensively with product managers, solution architects, subject matter experts, and cross-team stakeholders to ensure service descriptions are of highest quality and available on committed timelines.
+ Transform complex technical documentation into well-structured service descriptions to bridge the gap between technical jargon and layperson's terms.
+ Make complicated technical concepts and professional services easy to understand in customer-facing documents that represent Oracle in a professional manner and contribute to the organization's success.
+ Partner with legal, risk management, and corporate teams to ensure alignment with Oracle's branding, legal guidelines, security standards, and business practices.
+ Navigate cross-functional teams and differing perspectives, seeking input, clarifications and feedback, to arrive at accurate and comprehensive documentation.
+ Maintain and evolve a library of standardized and reusable content that is regularly reviewed and evaluated for quality and consistency, contributing to continuous improvements and iteration.
Key Skills and Requirements:
+ 10+ years of relevant work experience
+ Bachelor's degree in Communications, English, Technical Writing, or related field.
+ Candidates must possess a strong understanding of current cloud technologies and trends, including but not limited to cloud infrastructure, deployment models, and security best practices.
+ Ability to collect, organize, and display data in spreadsheet format.
+ Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected.
+ Relationship management skills.
+ Strong written and verbal communication skills.
\#LI-KNC2
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Senior Technical Writer and Editor
Technical writer job in Seattle, WA
Company:
The Boeing Company
The Boeing Global Services (BGS) Commercial Flight Training Learning Design Team is seeking a Senior Technical Writer and Editor to support our team in Seattle, WA.
Our team maintains flight training materials for all commercial programs. We align published content to evolving requirements from engineering, regulators, airspace, and customer need.
Make a global difference in aviation safety by developing technical editing systems. Solve substantive problems using advanced tools and build sophisticated technical communication products.
Position Responsibilities:
Collaborate with pilot subject matter experts and instructional systems designers to scope, revise, edit, format, and proofread an array of training materials.
Protect the integrity of pilot training manuals by enforcing standards, processes, and branding guidelines.
Solve an array of content strategy challenges with your own novel solutions, including cutting-edge artificial intelligence.
Devise strategies to tailor courseware for regional requirements.
Manage training manual content files to optimize data reuse in a specialized DITA XML publishing system.
Coordinate critical stakeholder reviews of materials.
Assess the need to obtain clarity and additional information from subject matter experts.
Review comments and collaborate with teammates to reconcile conflicting inputs.
Conduct reviews for grammar, spelling, bias, adherence to standards, and accuracy.
Recommend technical communication project plans.
Research and document technical information to improve established processes.
Basic Qualifications (Required Skills/Experience):
Bachelor's degree in Technical Communication, English, Aviation, Instructional Design, Aerospace Engineering, or a related field.
At least 9 years of related work experience or an equivalent combination of technical education and experience.
At least 3 years of experience working on aviation, aerospace, technology, or safety-critical documentation.
Proven ability to enforce editorial standards and quality controls (grammar, spelling, style, bias reduction, and technical accuracy) across multiple documents and stakeholder groups.
Experience collaborating with subject matter experts (SMEs) to analyze, scope, and revise learning and training materials.
Excellent stakeholder management skills; demonstrated ability to coordinate and drive critical review cycles and reconcile conflicting inputs.
Ability to travel occasionally and work with geographically distributed teams as required.
Preferred Qualifications (Desired Skills/Experience):
Strong working knowledge of DITA XML, XML-based authoring, or structured content workflows, and experience managing content for reuse in a structured publishing system.
Proficiency with modern authoring/editing tools (e.g., Oxygen XML Editor or equivalent) and comfort learning new tools and toolchains.
Generative AI applications for technical writing.
Familiarity with aviation regulations, industry best practices, and safety-focused quality standards relevant to flight crew training.
Strong analytical, problem-solving, and communication skills, including the ability to document processes and recommend improvements.
Style guides, especially the Chicago Manual of Style.
Adobe Creative Cloud applications.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
General:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
Pay Transparency & Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Senior Level Summary Pay Range: $102,850 - $139,150
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
This position offers relocation based on candidate eligibility.
Export Control Requirement:
This is not an Export Control position.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Boeing EEO Policy
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Auto-ApplySenior Technical Writer, Marketing Cloud
Technical writer job in Seattle, WA
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Enterprise Technology & Infrastructure Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Hello! We're the Content Experience team for Marketing Cloud. We help the world's most recognized brands create innovative and personalized interactions with their customers across multiple touchpoints, such as email, SMS, chat, and more.
Technical writers at Salesforce produce documentation and content experiences that help customers get the most out of our products. We work closely with other writers, product managers, engineers, and the User Experience team in an Agile development environment to produce in-app assistance, help, guides, interactive training (************************************* and videos for administrators, users, and developers. We're passionate about innovating and developing solution-oriented content strategies that deliver the right content, the right way, at the right time.
What You'll Do
* Create UI text, release notes, help docs, and other content that drives customer success and product adoption.
* Collaborate closely with stakeholders and other writers to deliver strategic content.
Required Experience/Skills:
* 2-3 years of experience documenting software for technical audiences. (We are also open to career changers with solid work history and excellent writing skills, who are comfortable with technical concepts.)
* Strong team player with excellent communication skills.
* Ability to write clean, concise, and approachable content.
* Ability to quickly learn complex technologies.
* High standards of quality and attention to detail.
* Excellent problem solver.
* Strong advocate for the customer.
* Ability to work collaboratively and manage multiple deliverables within tight deadlines.
Desired Experience/Skills:
* Experience with source control software such as Perforce or Git.
* Experience with XML-based authoring tools such as Oxygen.
* Knowledge of DITA and structured authoring.
* Experience working in an Agile development environment.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ******************************************* to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For Washington-based roles, the base salary hiring range for this position is $101,900 to $140,200.
For California-based roles, the base salary hiring range for this position is $111,200 to $152,900.
Auto-ApplyTechnical Writer / Illustrator
Technical writer job in SeaTac, WA
The Technical Writer prepares Technical Manuals, Maintenance Standards, Service Information Letters (SIL), or other documentation as necessary to meet customer deliverable requirements. The Technical Writer/Illustrator will possess the abilities necessary to review and understand technical information included in engineering drawings and other source documents and translate that into clear language understandable to customers of varying knowledge levels. In addition to written procedures, the Technical Writer/Illustrator will prepare clear illustrations and drawings as necessary to complement the written text, using 2D and 3D illustration software.
Principle Duties and Responsibilities
Prepare written copy for technical manuals to meet contract requirements
Work to meet contract commitments as scheduled, including validation activities
Develop repair parts lists and illustrations using bills of material and engineering drawings.
Manage vendors that are providing data development resources
Review specifications as they relate to technical manual deliverables and estimate effort required
Read specifications and other contract documents and determine the types of technical documentation required
Interact with Fairbanks Morse Defense Program Management, Engineering, Training, and Sales & Marketing groups and determine the scope and formatting necessary
Develop data necessary for the preparation of Operation and Maintenance (O&M) technical manuals, maintenance standards, SILs and other technical documents.
Draft text material as required for new, original technical documentation and prepare updates and revisions as necessary to existing or previously written technical documentation
Prepare clear technical illustrations and graphic depictions as necessary to support the written text
Prepare, organize, and deliver preliminary contract deliverable documentation; adjudicate and incorporate customer comments/corrections and prepare final contract deliverable documentation
Qualifications and Educational Requirements
Minimum of an Associate degree or equivalent experience in a maintenance related technical writing environment
Three years' experience in a technical writing environment; preferably in a heavy machinery manufacturing, military maintenance, power generation, or marine application
Strong mechanical aptitude
Ability to read blueprints, engineering orders, bills of material, and interpret contract specifications
Excellent communication, problem solving, and organizational skills
Highly skilled with Microsoft Office, Oracle, and XML authoring/document development in ArborText and Notepad ++, ArborText XML Schema/Stylesheet development, manipulation and editing experience (2-3 years of experience)
Minimum 2-3 years' experience with 2D and 3D illustration/modeling software; SolidWorks preferred
This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.
Travel requirements minimal
This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse.
Technical Writer
Technical writer job in Seattle, WA
RDQ426R13 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems, from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We are on a mission to make data and AI accessible to everyone. Powered by our open, unified Data Intelligence Platform, we bring together data, AI, and people to turn insights into actions and ideas into outcomes.
The Role
We seek a technical storyteller, systems thinker, and AI collaborator who thrives at the intersection of complex technology and human understanding. Technical writers here play a critical role in our customer success, serving as builders who see documentation as a critical product that bridges the gap between sophisticated systems and the people who use them.
As a Technical Writer, you'll apply your considerable writing, data, and technical skills to create compelling content that helps data scientists, data engineers, and data analysts use Databricks. You'll partner with Product, Engineering, and Field teams, experiment with cutting-edge AI tools to help create, maintain, and deliver technical information.
The work is fast-paced, but you maintain your attention to detail and customer advocacy. You have experience with data products and cloud services, and the ability to learn new technologies quickly. You have a passion for instructional writing and a focus on clarity. You take an information architect's approach to organizing material.
The impact you will have
Nail complex systems and make them accessible
* Dive deep into intricate technical architectures, APIs, and workflows
* Transform dense engineering concepts and sophisticated technologies into clear, useable guidance
* Collaborate with engineers and product managers to develop effective, customer-focused documentation
Wear multiple hats, solve real problems
* Detective: Investigate user pain points, dig into customer feedback, trace through complex user journeys, and track down elusive details
* Analyst: Parse data, identify documentation gaps, measure content effectiveness, and use insights to drive planning and prioritization
* Tester: Validate procedures by following your own instructions, catch edge cases, and provide product feedback
* Program Manager: Coordinate documentation initiatives across multiple teams and timelines with proven project management skills
* Product Manager: Define documentation strategy, prioritize content roadmaps, and advocate for users
Drive strategic impact and customer success
* Shape product decisions by surfacing insights from documentation and user feedback
* Collaborate closely with customer-facing technical staff (support engineers, solutions architects, developer relations) on best practices, onboarding material, and scenario-based guidance
* Guide the development of an information architecture that organizes content around customer use cases
Pioneer AI-augmented documentation
* Use with AI tools to accelerate research, drafting, and content optimization
* Experiment with new formats: interactive guides, intelligent tutorials, adaptive documentation
What we look for
Technical foundation & experience
* 4+ years writing complex technical content for developers, software engineers, or similar technical audiences
* Experience with at least one programming or query language, especially Python and SQL
* Experience working with data or AI products and cloud computing
* Familiarity with documentation-as-code workflows (Git, Markdown, automated publishing)
* Track record of improving the customer experience through better documentation
* Demonstrated understanding of information architecture concepts and how to apply them to a constantly changing website
AI-forward thinking & builder mindset
* Experience with AI writing tools, prompt engineering, or content automation (preferred)
* Excited about finding new ways to use AI for content creation, optimization, and maintenance
* Demonstrated willingness to try new tools, bring new ideas, and experiment with new approaches and technologies
* Curious about emerging technologies and their documentation implications
Communication & collaboration superpowers
* Enthusiastic about the investigative side of technical writing: skilled at transforming complex details into clear, useful information
* Exceptional ability to translate technical complexity into clear, actionable content with strong collaboration and communication skills
* Expertise in technical writing tools and style: maintaining a consistent voice, clear and engaging tone, and a solid grasp of grammar and usage rules
* Strong project management skills-you can juggle multiple initiatives and drive them to completion
* Experience gathering requirements from diverse stakeholders and balancing competing priorities
* Experience using data and customer feedback to drive decision-making
* Proven ability to advocate for user needs and influence product decisions
Bonus points
* Background in UX writing, developer relations, or technical product management
* Contributions to open source documentation or technical communities
* Experience with analytics tools and data-driven content optimization
* Write code examples and scripts to automate documentation workflows, and contribute to documentation tooling
* You've built tools, processes, or systems to solve content management challenges
Auto-ApplySenior Technical Writer
Technical writer job in Seattle, WA
ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control.
Today's attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it.
By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.
Position Summary
Seeking a Senior Technical Writer to review, update, and modernize existing in-product content to align with current style guides and ensure technical accuracy. This role requires strong attention to detail, excellent communication skills, and the ability to work with complex systems and code repositories.
ExtraHop is on a mission to protect and propagate trust by revealing the cybertruth: the truth about the attackers already inside an organization's network, the truth about what they're doing, and how to stop them at top speed. We partner with every customer, every day, to reveal it. Are you ready to join us?
We are seeking a highly skilled and experienced Senior Technical Writer to join our organization. As a Senior Technical Writer, you will play a crucial role in our company's success by leading the creation of high-quality security analyst content for our products and services. Your expertise in technical writing, coupled with your leadership abilities, will enable you to drive high-quality content while collaborating closely with cross-functional teams.
Key Responsibilities
Produce comprehensive and high-quality text for our Detections feature, which is geared towards NPM and NDR use cases.
Own the strategy, planning, and execution of updating over 400 existing detection descriptions.
Ensure the delivery of accurate, clear, and user-friendly text strings for our products and services.
Help establish and maintain documentation standards, style guides, and templates to ensure consistency and quality across all technical content.
Collaborate with cross-functional teams, including threat researchers, data scientists, product managers, and UX designers, to gather information, review content, and ensure the accuracy and completeness of technical content.
Review and edit technical content for grammar, clarity, coherence, and adherence to established standards. Provide constructive feedback to team members to enhance the overall quality of deliverables.
Manage content repositories and ensure content is up-to-date with product updates, new features, and changes.
Continuously assess and enhance the content development process to streamline workflows, improve efficiency, and optimize content delivery.
Required Qualifications
Bachelor's degree in Technical Communication, English, Computer Science, or equivalent field experience.
Proven experience (7 years) working as a technical writer, creating technical documentation for complex software products or services.
Excellent written and verbal communication skills, with exceptional attention to detail and grammar.
In-depth knowledge of technical writing principles, methodologies, and best practices.
Proficiency with authoring tools, content management systems (CMS), and other technical writing tools.
Understanding of software development methodologies and technologies.
Familiarity with cybersecurity concepts such as threat mitigation, network security, and vulnerability assessments is a plus.
Ability to work collaboratively in a fast-paced, deadline-driven environment.
Strong problem-solving and critical-thinking skills.
Work cooperatively with others within the organization and other cross-functional stakeholders.
Work well in fast-paced, high-stress environments.
Has predictable, reliable attendance.
Required Skills
Proven experience as a Technical Writer.
Strong understanding of technical writing principles and methodologies.
Familiarity with code repositories (e.g., Git).
Ability to work with complex systems and technical concepts.
Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Ability to work independently and manage multiple tasks.
Comfortable working with SMEs and asking clarifying questions.
Proficiency in documentation tools and software.
Must be in the Greater Seattle Area
The salary range for this position is 120,000 - 135,000 + bonus + benefits
ABOUT EXTRAHOP:
ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.
ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.
ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner Magic Quadrant for Network Detection and Responseâ„¢, the 2023 Forrester Wave for Network Analysis and Visibility, the 2024 IDC Marketscape for NDR, and the 2024 Gigamon Radar Report for Network Detection and Response.
OTHER BENEFITS:
Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:
Health, Dental, and Vision Benefits
Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
FSA and Dependent Care Accounts + EAP, where applicable
Educational Reimbursement
401k with Employer Match or Pension where applicable
Pet Insurance (US Only)
Parental Leave (US Only)
Hybrid and Remote Work Model
Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!
To learn more, visit **************** or follow us on LinkedIn.
Create a Job Alert
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Auto-ApplyProviderOne IT Business Analyst (ITBASS/AHSO)
Technical writer job in Olympia, WA
This recruitment may be used to fill multiple positions. This recruitment is posted continuously. Application review will begin on 10/21/2025 and you are encouraged to submit your application materials as soon as possible. The hiring manager reserves the right to close the posting at any time once a selection has been made.
These positions perform business analysis on subsystems within ProviderOne through collaboration with business and technical partners as well as vendor management including communication and solution alignment with the Health and Human Services (HHS) Coalition. These individuals respond to defect and service requests and ensure their assigned modules operate properly. If you are a proactive team player who enjoys researching leading-edge technology solutions, this may be the opportunity for you!
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
About the unit:
ProviderOne is HCA's mission-critical Medicaid Management Information System (MMIS). This large-scale enterprise system processes over five million claims/encounters per month as well as payments in excess of $14 billion annually to providers of services to Medicaid clients statewide.
A crucial IT area of focus and unit in ProviderOne Operations is the ProviderOne Operations Implementation and Strategic Services (OISS) unit which is accountable for:
* Performing IT business analysis disciplines and associated methodologies.
* Resolving system issues for a major component/subsystem.
* Defining and then designing and planning out implementation of major componentry enhancements.
* Oversight and management of iterative release implementation.
* Consulting with customers (system users) over ProviderOne issues, stoppages, and functional anomalies.
About the position:
The ProviderOne IT Business Analyst (ITBA) is a senior-level position designated in writing to provide technical leadership and organizational system management for a major ProviderOne component/subsystem. This position:
* Serves as the ProviderOne IT Business Analyst and business architect for the subsystem,
* Has the highest-level authority and accountability for the subsystem,
* Provides ProviderOne IT Business Analysis expertise specific to business and directly correlating technical knowledge of functions, operations, and solution/resolution options,
* Translates technological options into business terms and interacts with senior management and System Integrator technologists to decide on creating solutions to critical problems that can be mission critical,
* Is accountable for deciding and leading the independent analysis, design, modification, and implementation of all system enhancements to a subsystem,
* Negotiating with the System Integrator in defining items for system lifecycle development scheduling.
This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.
Some of what you will do:
Serve as the technical expert for a major component/subsystem.
* Apply subject matter expertise on and provide consultative services for ProviderOne system changes and enhancements.
* As the subsystem/component and business expert:
* Engage in discussions at the executive level on possible resolutions to new unfolding business changes.
* Provide direction and oversight to workgroups and staff in order to develop strategies for implementing new solutions and programs.
* Manage and resolve complex subsystem issues that are escalated by staff.
* Research and analyze potential new technology solutions to determine to what extent they will meet business needs.
* Liaise and negotiate between the business, stakeholders, and the vendor (system integrator) to ensure consistency, understanding, and efficiency in processes and logic.
* Apply subsystem expertise to ensure ProviderOne complies with all department policies, procedures, and federal and state rules.
* Coordinate with external agency's technical experts to analyze multi-system interfaces.
Perform IT Business Analysis Body-of-knowledge (BABOK) disciplines and related methodologies.
* Analyze, design, recommend, implement, and support complex ProviderOne technology solutions and processes drawing on ITBA knowledge and methods.
* Function as the technical expert on system functionality and features.
* Coordinate interaction with the vendor/system integrator to provide clarity around issues and develop solutions that minimize business impact and meet requirements.
Devise business and related technical recommendations for ProviderOne subsystem issues reported by business staff and business partners (providers, clients, other state agencies, etc.).
Develop and provide oversight of projects (Change Request/Enhancements) through the Software Development Lifecycle (SDLC).
Expand technical skills to stay current with new leading-edge modular technology and with respect to options for strategically aligning skills with emerging trends in the industry.
Required qualifications:
Qualifying candidates will meet all of the following criteria (experience may be gained concurrently):
* Two (2) years of direct hands-on experience developing and managing requirements of major systems or system / subsystem components including eliciting, analyzing, validating and documenting business, organization, functional and non- functional requirements.
* Four (4) years of experience with vendor / System Integrator management and facilitating systems development sessions and relationships.
* Two (2) years of knowledge and hands-on experience with Software Development Lifecycle (SDLC).
* Two (2) years demonstrated experience with industry best practices for business analysis methodologies based on the International Institute of Business Analysis, Business Analysis Body of Knowledge (BABOK Guide and Standards).
* Experience and knowledge of testing methodologies to ensure both positive and negative tests are performed with test scripts. Understanding the difference between unit, integration, and regression testing in order to complete testing tasks.
Qualifying candidates will also satisfy one of the follow criteria options (experience may be gained concurrently with experience required above):
Option 1:
* Bachelor's degree or higher in computer science, information systems or closely related field and
* Five (5) years of ProviderOne experience such as analyzing, designing, installing, programming, testing and/or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment or providing customer or technical support specific to ProviderOne.
Option 2:
* Associate's degree or equivalent two years of vocational training in a technical field and
* Seven (7) years of experience as described above.
Option 3:
* Nine (9) years of experience as described above.
Option 4:
* Three years as a journey level IT professional in state service.
Preferred qualifications:
* Expert level analytical, facilitation, systems, and organizational skills.
* Certified or professional level certification as a business analyst.
How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:
* A cover letter that specifically addresses how you meet the qualifications for this position
* Current resume
To take advantage of veteran preference, please do the following:
* Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
* Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
About HCA:
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.
There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What we have to offer:
* Meaningful work with friendly co-workers who care about those we serve Voices of HCA
* A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
* A healthy work/life balance, including alternative/flexible schedules and mobile work options.
* A great total compensation and benefit package WA State Government Benefits
* A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
* And free parking!
Notes:
This position is covered by the Washington Federation of State Employees (WFSE). Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at ******************. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at ********************* or ************.
The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
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Senior Document Writer - New Group Business
Technical writer job in Olympia, WA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Under general supervision the Senior Document Writer drafts, reviews, and edits medical, dental and vision plan documents. This position will support plan document needs for new business by creating plan documents and summaries of benefits and coverage (SBC's).
**Required Qualifications**
+ 2-4 years with extensive plan writing experience supporting self-funded or fully insured plans.
+ 2-4 years of experience in the health insurance industry.
+ Proficiency with Microsoft Office Word, Excel, SharePoint, and Outlook applications.
+ Must be an independent, critical thinker who is a self-starter and deadline driven.
+ Strong attention to detail and accuracy performing at high levels in a fast paced and constantly changing work environment.
**Preferred Qualifications**
+ Knowledge and experience in medical, dental, and vision benefits.
+ Knowledge and experience with benefit terminology.
+ General understanding of compliance and regulatory issues (ERISA, HIPAA, ACA, COBRA).
+ Organizes time efficiently to ensure that tasks are completed to meet or exceed deadlines.
+ Strong verbal and written communication skills.
**Education**
+ High School Diploma or GED.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.50 - $42.35
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/22/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Technical Business Analyst
Technical writer job in Olympia, WA
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** .
Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed.
Services:
+ Teaching
+ Learning Solutions
+ Data Systems
+ IT Solutions
+ Financial Solutions
+ Equity in Education
+ Equitable Education
+ Recovery Services
The Technical Business Analyst (TBA) will support the Product Team within the School-Based Services (SBS) Center of Excellence (COE). This position will focus on gathering and writing business requirements and specifications (functional and non-functional) for development, supporting defect/support tickets, performing user acceptance testing (UAT) and scheduled regression testing, along with other technical requests. The Technical Business Analyst role will report to the assigned SBS Product Lead. This position works alongside other Operations, Program Integrity, Client Success, and Product positions including Product Implementation staff, Development, and Quality Assurance (QA) staff.
**Responsibilities:**
The Technical Business Analyst will perform a variety of activities including, but not limited to:
+ Creates requirements-gathering documents to identify business and user needs for assigned Product(s) - Ex. EasyTrac, UBS, RMTS/Claiming System, TPA Products
+ Creates functional specifications and documentation to clearly convey scope and requirements to development and QA teams.
+ Creates wireframes or prototypes using Axure RP, or related tools.
+ Gathers and adapts business requirement feedback from key stakeholders for new development (ex. Project teams, other COE teams)
+ Coordinates with developers, QA teams, and users to plan and execute test processes, ensuring functionality successfully passes quality assurance and user acceptance testing.
+ Performs deployment verification on Production site(s).
+ Conducts internal trainings and develops release notes for new features - 'Train the Trainer'.
+ Assists Product Leads with writing user stories for new features.
+ Assists with R&D with client focus groups, requirements-gathering on features/topics, if needed.
+ Performs Tier 3 product troubleshooting and triage, including verifying replication steps, communicating with requestors.
+ Prepares and posts defects/support requests. Manages through to completion and release.
**The successful candidate will demonstrate the following skills:**
+ Ability to work collaboratively within a team and independently (with peers, staff, clients, and leadership).
+ Ability to work efficiently so that tasks and projects are completed on time and accurately.
+ Proven ability to take initiative and seek solutions.
+ Ability to develop competencies across assigned PCG Products (ex. EasyTrac, UBS, Claiming System, TPA).
+ Strong analytical skills, including the ability to analyze, organize, and present data.
+ Strong attention to detail.
+ Organization, planning, and time management skills.
+ Effective communication skills (presentation, facilitation, and written), including client-facing communication as required.
+ Curious to learn multiple state, product, and program functions.
+ Ability to build and maintain business relationships.
+ Ability to use sound judgment in completing tasks and when to seek guidance from Product Leads when needed.
**Preferred Experience:**
+ 3+ years of business analysis and/or product design experience.
+ Knowledge or experience using EasyTrac, UBS, RMTS/Claiming System, TPA preferred.
+ Proven record of excellence in documenting, designing, and delivering technical solutions.
+ Experience with wireframing/prototyping tools such as Axure RP or Balsamiq suggested or ability to quickly learn.
+ Knowledge of Asana, JIRA, and other project tracking tools preferred.
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
Additional Job Description
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $71,300-$99,000 In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
Principal Medical Writer- FSP
Technical writer job in Olympia, WA
**Parexel FSP is looking for a Principal Medical Writer! This is a remote role anywhere in the United States or Canada.** Job Purpose: The Medical Writer, Medical Writing, is responsible for writing and overseeing the completion of a broad range of documents in support of company products and projects. This individual will work with the lead and/or program medical writer and independently to develop messages and write, substantively rewrite, and edit documents for clarity and accuracy, ensuring high quality.
This individual will help manage project documents and timelines, as well as ensuring that documents comply with International Committee on Harmonization guidelines, Sponsor SOPs, Good Clinical Practices, and Good Publication Practices. As a study team member, this individual will work with domestic and international colleagues across R&D (as appropriate).to ensure that documents meet the company's objectives.
Key Accountabilities:
Oversight of activities
- Write and edit clinical regulatory documents for clarity, and accuracy
according to Sponsor standards.
- Work with lead writer and project team to develop document messages
and data presentations within submission timelines to meet company objectives.
- Provide writing support for a wide range of documents, including but not
limited to investigator's brochures, clinical study protocols and reports, integrated summaries, literature reviews, and SOPs.
- Ensure that documents comply with International Conference on
Harmonization guidelines, Sponsor Pharmaceuticals SOPs, and Good Clinical Practices.
Collaborative relationships
- Collaborates effectively with lead writers and project teams to develop
and refine clinical regulatory documents that align with Sponsor standards, ICH guidelines, and Good Clinical Practices, ensuring clear and accurate communication of study data and objectives within submission timelines.
Compliance with Parexel standards
- Complies with required training curriculum
- Completes timesheets accurately as required
- Submits expense reports as required
- Updates CV as required
- Maintains a working knowledge of and complies with Parexel processes,
ICH-GCPs and other applicable requirements
Skills:
- At least 4 years of writing experience in the pharmaceutical industry
- Experience with a variety of regulatory and clinical documents
- Experience in a matrix team environment
- Knowledge of ICH and CTD guidelines for clinical and regulatory submission documents
Knowledge and Experience:
- Ability to write and edit complex material to ensure accuracy and clarity,
- Excellent written and oral communication skills and demonstrated problem-solving abilities
- Ability to handle multiple projects and short timelines
- Ability to work cooperatively with colleagues in a wide range of disciplines
Education:
- BA/BS or higher
\#LI-REMOTE
EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Grants & Stewardship Specialist
Technical writer job in Seattle, WA
Job Title: Grants & Stewardship Specialist Salary Range: $62,000 - 68,000 FLSA Status: Salary, Exempt We're seeking a relationship-oriented Grants & Stewardship Specialist to support our grants team. Ideal candidates have 2+ years of grant writing experience or interest in building a strong foundation in grants management. This role strengthens the organization's grant partnerships by producing engaging proposals, compelling impact reports, and creative stewardship materials. This position emphasizes relationship building, donor/funder engagement, and storytelling to highlight the organization's impact. The Grants & Stewardship Specialist will serve as a bridge between program staff and funders, ensuring that narratives not only meet reporting requirements but also inspire ongoing investment in the mission. The Grants & Stewardship Specialist provides strategic support to Goodwill's efforts to secure corporate, foundation, and government funding from $10,000 to over $1M. The role assists in coordinating and tracking relationships with institutional entities and persuasively communicating Goodwill's goals, mission, and programs to funders.
Essential Functions and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Write, prepare, and submit compelling grant proposals, letters of inquiry, grant reports, and supporting documents to corporate, foundation, and government funders that highlight the impact of programs.
Cultivate strong relationships with foundation and corporate funders through consistent communication, personalized stewardship, and timely follow-up.
Partner with development staff to create grant stewardship strategies, including funder updates, recognition opportunities, and impact storytelling.
Collaborate with program staff to gather client success stories, testimonials, and qualitative data to enrich reports.
Develop creative stewardship materials (case studies, impact reports, presentations) tailored to funder interests.
Track grant cycles, communications, and stewardship activities in donor databases and grants management systems.
Represent the organization at funder meetings, site visits, and community engagement opportunities as appropriate.
Support cultivation of new funder relationships by preparing organizational overviews, presentations, and storytelling pieces.
Collaborate with program staff, Mission Advancement, and Finance teams to ensure accuracy in proposals, budgets, and reports.
Research, identify, and prioritize funding opportunities in coordination with Mission and Leadership Teams.
Ensure compliance with funder guidelines for submission and reporting.
Coordinate internal timelines to allow for adequate review and input.
Maintain strict confidentiality of constituent information.
Practice workplace safety and report potential hazards.
Other duties as assigned.
Position Requirements (Qualifications for the job under the Americans with Disabilities Act)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Bachelor's degree in Communications, English, Nonprofit Management, or related field or equivalent experience and demonstrated success in fundraising.
Minimum 2 years grant writing and donor stewardship experience required.
Knowledge of AFP best practices, including the Donor Bill of Rights.
Exceptional storytelling and writing skills, with the ability to adapt tone and style for diverse audiences.
Creative, energetic approach to stewardship and a passion for sharing impact stories.
Strong interpersonal skills with the ability to build authentic, lasting relationships with funders and internal and external partners.
Ability to work independently and with a team.
Highly organized and able to balance deadlines with relationship-building priorities.
Interest in changing the lives of low-income populations through job training and education programs.
Computer/Technology Skills:
Strong proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams).
Familiarity with donor management or CRM (Constituent Relationship Management) systems (DonorPerfect preferred)
Physical Abilities:
While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 15 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.
Essential Mental/Sensory Abilities:
Problem solving
Strong verbal and written communication skills
Prioritization
Attention to detail
Time management
Highly organized with the ability to manage multiple complex projects simultaneously
Work Environment: Office environment, intermittent noise.
Grant Specialist
Technical writer job in Seattle, WA
The Department of Radiation Oncology has an outstanding full-time opportunity for a Grant Specialist to join our team. Reporting to the Grant & Contract Manager, this position manages all post-award activities in addition to research fiscal and administrative compliance for a selected group of faculty PI.
Research Post Award Management (50%)
* Independently manage all post-award activities including but not limiting to Just-in-time requests, award setup and modifications, spending control, expenditure report, spending projection, reporting, and closeout.
* Work closely with OSP, GCA to ensure all post-award deadlines are met.
* Manage preparation and submission of performance and financial reports for funding agencies, working closely with PIs and GCA to ensure timely reporting and closeout.
* Manage purchasing activities, reimbursement, and budget reconciliation.
* Create monthly budget expenditure reports and projections and meet regularly with PI and project team to present information.
* Review and approve expenditure, advise faculty and Research/Lab Manager on FTE allocations.
* Perform outgoing subaward administration, budget reviews, invoice review tracking and closeout
* Maintain and regularly update payroll distributions for grant funded staff and faculty including effort commitment.
* Oversee service contracts and BPOs, ensure accurate and timely receiving and closeout.
* Work closely with Finance Team to ensure all research purchasing and contracting needs are met
* Manage and maintain investigator other support documentation
* Develop and manage billing and payment tracking tool and database and other grant management related resources.
* Develop, maintain and update various reports as assigned by Grants & Contracts Manager.
* Other duties as assigned by Grants & Contracts Manager
Research fiscal and administrative compliance: (40%)
* Ensure funds are spent according to project purpose and are in compliance with sponsor and university guidelines and policies.
* Ensure that grant activity is on time/on budget and that all deliverables and milestones are met.
* Manage PI and project personnel effort reporting, ensure compliance with UW policies and procedures.
* Manage faculty effort certification reports, grant and contract certification reports, cost share reports.
* Manage and monitor subcontract activities; ensure subcontractors meeting deliverables and invoices are accurate and submitted timely for processing.
* Manage research space inventory and research equipment inventory.
* Assure fiscal integrity and compliance with federal, state, sponsor, and institutional policies.
Other duties (10%)
* Assist Grant & Contract Manager with special projects
* Assist leadership team with database creation and ad hoc reports
* Assist Grant & Contract Manager with onboarding and training for new hires
* Attend regular administrative meetings (MRAM, RAPN), continually learn best practices and new requirements for grants, contracts, and disseminate information to faculty and program staff.
* Other duties as assigned by senior leadership
Requirements
* Bachelors in Finance, Accounting, Business Administration, or related field
* A minimum of 3 years of progressive experience in grant and contract management and/or research finance management (including but not limited to grant proposal preparation and submission, post-award financial management, financial reporting and compliance)
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Desired
* Demonstrated experience of successfully and independently handing multiple projects with critical competing deadlines
* Ability to work independently with a minimum level of supervision and high degree of reliability, accuracy and productivity
* Strong problem-solving skills, work well under stress in a fast-paced environment with competing priorities
* Intermediate computer skills - computer proficiency with spreadsheets (excel), word processing and databases in Windows environment
* Exceptional organizational skills and strong leadership skills
* Ability to communicate effectively with all levels of faculty, management and research staff
* Thorough knowledge and ability to convey complex policy, financial and scientific/technical information in a manner that is understandable to a wide audience
* Knowledge of federal, industry, and non-industry granting agency's regulations and UW research policies
* Broad understanding of NIH, DOE, and other granting agency rules and regulations
* Experience with UW financial and sponsored project systems and workflows
* Familiarity with UW systems (SAGE, Workday)
* Knowledge of the Clinical Trials Policy and other federal, state and institutional clinical research regulations
Compensation, Benefits and Position Details
Pay Range Minimum:
$61,368.00 annual
Pay Range Maximum:
$92,064.00 annual
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Grant Specialist (Service Grant Focus)
Technical writer job in Seattle, WA
GRANT SPECIALIST (SERVICE GRANTS FOCUS)
SALARY
$29.56 - $32.61
New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.
LOCATION
Seattle, WA (Hybrid position)
FIND OUT ABOUT THIS ROLE AND OUR MISSION TO CREATE POSITIVE CHANGE
The Grant Specialist at Plymouth Housing will manage data reporting of confidential tenant information into the King County Homeless Management Information System (HMIS) and complete grant-required report assignments for various government contracts. This role focuses on service grants (up to 90%) and rental assistance grants (up to 10%). The Grant Specialist will report to the Grant Administrator and collaborate across departments to ensure compliance and effective program management.
Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, Plymouth is helping the most vulnerable members of our community leave homelessness behind forever. At Plymouth, we're not simply trying to get people off the streets. We provide supportive services like case management and health care so that our residents can thrive long-term. As part of our strategic vision, we are building internal behavioral health services and transforming our systems to address rapid growth and the changing needs of residents.
WHAT YOU CAN EXPECT TO BE DOING IN THIS ROLE AT PLYMOUTH HOUSING
Manage and complete all required reports for government contracts, including Continuum of Care Annual Progress Report, Housing Inventory Count/Point-in-Time Count Reports, and Annual Recertification Assessments.
Solicit and compile information from various departments to create comprehensive activity summaries.
Assist the Grant Administrator in contract audits by preparing files, answering questions, investigating program performance deviations, and creating Corrective Action Plans for any findings.
Ensure data accuracy by timely entry of confidential tenant data into Plymouth's tenant database and generate reports such as Rental Assistance Monthly Reports and Coming Home Roster Reports for management use.
Lead agency compliance with HMIS Security Standards, including updates to Resident Release of Information forms.
Utilize internal data to guarantee that funders can monitor program progress and contracted outcomes through timely data entry into funder databases, like HMIS.
Attend all required BitFocus/Clarity HMIS training sessions and complete necessary confidentiality certifications.
Respond promptly to data validation requests from various funders, including City and County governments.
Assist in grant applications and renewals by leading data quality checks and drafting program narratives.
Maintain a comprehensive understanding of program history and operations to assist with standard processes and grant compliance.
Facilitate connections between external service providers and clients to ensure access to necessary services.
Develop and maintain positional Standard Operating Procedures.
Follow agency policies and procedures and manage time effectively to meet deadlines.
Maintain positive working relationships with staff involved in data entry systems.
Perform additional duties as directed by the Senior Director of Financial Planning, Strategy and Analysis.
SOME KNOWLEDGE, SKILLS, AND ATTRIBUTES WE NEED FROM YOU
Committed to providing services to tenants and collaborating with Plymouth staff.
Ability to communicate and work effectively with a diverse group of voices.
Proficient in Microsoft Office applications, especially Excel, and able to work effectively with customized databases and technology, such as HMIS.
Ability to take direction, work independently, and proactively.
Detail-oriented, accurate, well-organized, productive, and able to meet deadlines professionally.
Flexible, supportive, and able to work cooperatively with co-workers.
Able to maintain confidentiality of tenant and organizational information.
QUALIFICATIONS
One (1) year of successful experience in database entry.
Familiarity with grant management principles and processes, especially in the context of rental assistance programs and compliance requirements.
Experience with other data management tools and software that may complement or integrate with HMIS, such as database management systems or reporting tools.
Knowledge of housing and homelessness issues, especially as they relate to rental assistance and service grants, to better understand and fulfill reporting and compliance requirements.
Bachelor's Degree (relevant field experience can substitute on a year-for-year basis).
BENEFITS
Medical, dental, and vision insurance
8 free counseling sessions per clinical issue per year
21 paid leave days per year
10 paid holidays
4 wellness days per year
Retirement 403(b)
Flex spending account
Employee assistance program
Subsidized ORCA pass
100% coverage for basic life insurance and long-term disability
EMPLOYMENT TYPE
Full-time, Benefitted
Join us and be a catalyst for positive change!
Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law.
Auto-ApplySoftware Technical Writers
Technical writer job in Kent, WA
Mercor is collaborating with a top-tier developer documentation team to support high-priority technical writing and content validation tasks. This opportunity is ideal for seasoned API documentation professionals with deep experience in OpenAPI/Swagger, release note generation, and static site deployment workflows. The goal is to enhance the clarity, completeness, and usability of technical content critical to developers' day-to-day integration work. This is a short-term, high-impact contract with flexible hours. **Key Responsibilities** - Import and validate OpenAPI specifications; ensure syntax and schema completeness. - Write human-readable descriptions for endpoints, parameters, requests, and responses. - Create realistic usage examples and annotate rate limits, pagination, and authentication behavior. - Generate and deploy HTML reference documentation using static site generators (e.g., Docusaurus, MkDocs). - Review and categorize release changes from Git logs and issue trackers into user-friendly notes. - Test and verify code samples, markdown syntax, and internal/external links in documentation pull requests. - Troubleshoot and resolve documentation build failures via CI/CD pipelines and local environment testing. - Update knowledge base articles for accuracy post-product changes, including screenshots and version info. **Ideal Qualifications** - 5+ years of experience in technical writing or developer documentation roles. - Strong proficiency with OpenAPI/Swagger, Markdown, and static site generators. - Familiarity with Git, CI/CD workflows, and link-checking tools. - Experience documenting SDKs, APIs, CLI tools, or developer-facing UIs. - Attention to detail in writing, syntax, and formatting. - Ability to write concise, developer-focused documentation with minimal supervision. **More About the Opportunity** - Remote and asynchronous - control your own work schedule - **Expected commitment: min 30 hours/week** - **Project duration: ~6 weeks** **Compensation & Contract Terms** - $50-80/hour - Independent contractor arrangement - Paid weekly via Stripe Connect **Application Process** - Submit your resume followed by domain expertise interview and short form **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations. - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey. - Thousands of professionals across domains like law, creatives, engineering, and research have joined Mercor to work on frontier projects shaping the next era of AI.
Senior Technical Writer, Amazon Connect
Technical writer job in Seattle, WA
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.
We are seeking a customer-obsessed Senior Technical Writer with experience designing, delivering, and leading documentation strategy and execution for Amazon Connect. You will drive the creation of comprehensive technical documentation using a variety of authoring tools and technologies, API references, and developer guides that enable customers to successfully implement and utilize Amazon Connect's features and capabilities. The right person for this role has passion for learning, others' success, excellence, and business impact. They enjoy and thrive in an innovative, dynamic organization. They are comfortable and confident in a highly ambiguous and iterative environment. This person possesses high ownership and ability to find solutions and a path forward when challenges arise. They collaborate effectively with product and engineering teams and key user groups to produce effective and trusted documentation libraries.
Key job responsibilities
* Own and drive the end-to-end documentation strategy for Amazon Connect, including information architecture, content standards, and publishing workflows
* Create high-quality technical content including API documentation, developer guides, implementation tutorials, and best practices
* Collaborate with product managers, engineers, and service teams to understand complex technical concepts and translate them into clear, accurate documentation
* Establish and maintain documentation standards and best practices across the Amazon Connect documentation portfolio
* Define and implement documentation governance frameworks
* Drive strategic documentation initiatives across multiple AWS service teams
* Serve as the technical documentation subject matter expert for Amazon Connect
* Manage multiple complex documentation tasks and projects with little or no oversight
* Lead documentation projects for major feature launches and service improvements, including re:Invent launches
* Mentor other technical writers and review their work for quality and consistency
* Drive continuous improvement initiatives for documentation processes and tools
* Partner with localization teams to ensure documentation meets global audience needs
* Innovate to improve the user experience and documentation standards
* Build and maintain productive, trust-based relationships with internal and external organizations and stakeholders, cross-functional team members, sponsors, learners and colleagues
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
* 5+ years of technical writing in a relevant field experience
* Bachelor's degree in Computer Science, English, Technical Writing, or a related field
* Experience as a technical editor or writer of technical documentation working with style guides
* Experience using content publishing tools to write, format, manage and publish high-quality content
* Experience with XML content and familiarity with content authoring tools
* Experience writing developer-focused documentation for cloud services or APIs
* Strong command of technical writing tools and content management systems
* Proven track record of leading complex documentation projects
Preferred Qualifications
* Experience with Contact Center technologies
* Solid understanding of AWS services and cloud computing
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $96,900/year in our lowest geographic market up to $195,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
IT Business Implementation Analyst 4
Technical writer job in Olympia, WA
Required Qualifications & Skills + 8+ years of progressive experience in business systems analysis, solution delivery, or technical implementation within enterprise or global environments. + Hands-on experience provisioning and configuring Oracle infrastructure environments for both development and production.
+ Proven expertise in Oracle BI Publisher reporting, and PL/SQL programming.
+ Strong working knowledge of Oracle Primavera Suite (Unifier, CIC, OIC, OPC, PIF), Fusion Apps, and Oracle Analytics Cloud (OAC).
+ Proficiency in designing REST and SOAP API integrations across enterprise platforms.
+ Demonstrated success delivering projects in fast-paced, matrixed, and highly technical environments.
+ Excellent analytical, problem-solving, and data interpretation skills.
+ Exceptional communication and stakeholder management skills, capable of translating between business and technical audiences.
+ Strong organizational and project management abilities, including backlog prioritization, time management, and risk mitigation.
+ Self-driven with high initiative, accountability, and ability to operate independently with minimal supervision.
+ Experience leading cross-functional system implementations and enterprise change management efforts.
**Responsibilities**
We are seeking a strategic and execution-focused Technical Business Analyst to lead high-impact datacenter infrastructure programs within Oracle Cloud Infrastructure (OCI). This individual will drive large-scale, enterprise-wide initiatives-ranging from new site deployments and capacity scaling to infrastructure readiness and program governance.
The ideal candidate has a strong technical background, understands the components and lifecycle of datacenter builds. The role will also involve aligning senior leadership through impactful reporting, driving business process automation, and ensuring system reliability through best practices in governance, testing, and release management. Substantial work and coordination with internal cross functional partners (Data Center Site Selection, Design & Construction (D&C), Data Center Operations (DCO), Sustainability, Utility Sourcing, Legal, etc.) along with 3rd party vendors (Design, Civil & Environmental consultants, contractors, external legal advisors, etc.)
Responsibilities
+ Partner with cross-functional stakeholders to drive large-scale, enterprise-wide initiatives that span engineering, construction, energy, hardware, and operations.
+ Provision and configure infrastructure environments to support application deployment, testing, and production rollout.
+ Lead user acceptance testing (UAT) - define test plans, manage execution, collect feedback, and ensure successful handoffs to operations.
+ Collaborate with product managers, engineers, and business partners to translate functional requirements into scalable technical designs.
+ Evaluate, configure, and integrate Oracle technologies to deliver end-to-end solutions.
+ Design, build, and maintain BI Publisher (BIP) reports and dashboards to deliver accurate, actionable business insights.
+ Develop complex PL/SQL procedures, functions, and packages to support integrations, data transformation, and business logic.
+ Build and maintain integrations linking Oracle APEX Datamart environments with downstream applications.
+ Drive alignment across senior leadership through high-quality reporting, presentations, and performance metrics.
+ Deliver business process automation by identifying inefficiencies, documenting workflows, and implementing technical solutions that enhance speed, accuracy, and compliance.
+ Champion best practices for governance, testing, documentation, and release management to ensure system reliability and long-term scalability.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.