Technical writer jobs in Rocky Mount, NC - 45 jobs
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Technical Writer
ITW 4.5
Technical writer job in Raleigh, NC
Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **TechnicalWriter** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
$85k-105k yearly 60d+ ago
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Technical Writer
Martin Marietta 4.7
Technical writer job in Raleigh, NC
We are currently seeking a TechnicalWriter to support Martin Marietta's technical documentation, IS knowledge base management and maintenance, and assorted process documentation development. The role will be within the Information Services department. The ideal candidate will have experience as a technicalwriter backed by a writing-intensive academic background.
Responsibilities:
* Support projects and initiatives with technical documentation support for business-facing audiences and end-users, including the development of:
* New technical process documentation from intake to publishing
* Job aids and knowledge articles in ServiceNow
* HTML Knowledge bases in MadCap Flare
* SCORM Courseware using iSpring for training end users
* Training collateral and Training Presentations
* Process flow diagrams in Visio
* Departmental communications and email announcements on significant development
* Other types of requests as they arise
* Manage and maintain the IS Knowledge Base and Documentation Library, including developing content that complies with company standards, templates, style guides, and document review/archive/expiration workflows.
* Collaborate with the other writer to ensure communication plans and documentation are aligned.
* Edit a wide range of documentation, including documentation composed by non-writers, to align with established style and tone guidelines.
* Work with a wide range of subject matter experts with a wide range of background expertise ranging from software development to Human Resources, Payroll, etc.
Requirements:
* Bachelor's degree in English, Technical Communications, Communications, or another relevant writing-intensive field. A master's degree in a relevant field is a plus, but not required.
* 3+ years of experience as a technicalwriter or related discipline, preferably within an IS and/or corporate setting and/or equivalent higher education. Experience within a Building Materials company is a plus.
* Strong writing and editing experience with a keen eye for detail and a track record of producing high-quality, customer-ready technical content by the given deadline.
* Able to quickly learn and understand complex subject matter to a necessary degree while handling multiple projects simultaneously.
* Ability to work both independently and collaboratively on writing projects. This job will largely be independent due to the small nature of the Tech Writing team.
* Expert in MS Office Suite (e.g., Word, PowerPoint, Visio, Excel, etc.).
* Documentation toolset experience with MadCap Flare, iSpring eLearning Development Suite, Snag-it, Adobe Creative Cloud, ServiceNow Etc. Experience with this toolkit is a plus
* Experience using HTML and/or XML editing tools to create documentation is a plus
* Experience with Technical writing and documentation design best practices, writing for reuse and collaborating with a range of Subject Matter Experts.
* Being self-motivated and organized will be crucial.
$56k-76k yearly est. Auto-Apply 4d ago
Technical Writer
Vtech Solution 4.4
Technical writer job in Raleigh, NC
vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.
We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.
Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
Validate: A recruiter validates the candidates' experience and skill sets against our client's position.
Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills.
Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location.
Job Description
TechnicalWriter is needed to documented experience in developing IT Operational processes and procedure.
The candidate will be primarily developing SOP's for many of the operational groups. Essentially meeting with technical managers to understand the current operational processes used and document them. A recent audit identified many areas that do not have this type of documentation and we need to have it developed. A general high level understanding of what IT service delivery is (providing network connectivity, desktop support, hosting services for example) and the ability to translate and document how our staff deliver and manage these services from a process viewpoint.
Required Skills:
Documented experience in developing IT Operational processes and Procedure
Experience meeting with managers to gather information on current processes to effectively document the process
Knowledge of IT Service Delivery(network connectivity, desktop support, hosting services, etc.) and the ability to translate and document the process.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$57k-72k yearly est. 1d ago
Rocky Mount NC_Multiple positions_Technical Writer(w2)
360 It Professionals 3.6
Technical writer job in Rocky Mount, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill multiple positions for Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals.
Major Role Responsibilities:
Understands validation concepts in order to produce documentation for validated systems;
Provides evidence of compliance with legal, business and regulatory requirements;
Translates
highly technical software functions/features into process driven user
friendly materials to support implementation and training of
applications;
Liaises with clients or developers to gather information;
Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature.
Creates
operational and system qualification documentation in support of
Messaging Services implementation. Develops Standard Operating
Procedures (SOPs), training materials, and user manuals.
Qualifications
Years of experience: 1-3 years
Additional Information
In person interview is acceptable.
$52k-68k yearly est. 1d ago
Technical Writer with Exp. _ITSM Domain
Us It Solutions 3.9
Technical writer job in Raleigh, NC
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Short Description:-
TechnicalWriter is needed to documented experience in developing IT Operational processes and procedure.
Description:
We are looking to fill a position for TechnicalWriter for IT Service Delivery domain in Raleigh NC and who have experience with documented experience in developing IT Operational processes and Procedure. And Experience meeting with managers to gather information on current processes to effectively document the process. And who have Knowledge of IT Service Delivery (network connectivity, desktop support, hosting services, etc.) and the ability to translate and document the process
Qualifications
Skills:
Knowledge of IT Service Delivery (network connectivity, desktop support, hosting services, etc.) and the ability to translate and document the process
Additional Information
All your information will be kept confidential according to EEO guidelines.
$55k-71k yearly est. 60d+ ago
Technical Writer
Collabera 4.5
Technical writer job in Raleigh, NC
Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization
with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Position Details:
Client: Cisco Systems
Job Location: RTP, NC
Job Title: Role: TechnicalWriter III (CSCOJP00040455)
Job Duration: 12 -18 months+
The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it.
This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation.
• Strong command of English (business) language a MUST
• Prior experience writing Cisco documentation strongly desirable
Responsibilities:
• Be part of the Agile Scrum Team: attend daily stand-up meetings
• Excellent Written and Verbal Communication skills are must.
• Document features and requirements for Smart Licensing products
• Work with Engineers to covert concepts and work flows into review content
• Work with Engineers, Product owners and management to create needed external product documentation
Qualifications
Current working knowledge and Minimum Requirements:
• 7 years of experience writing technical documentation required.
• Experience writing technical documentation for software products.
• Astoria Content Management System
• XMetaL XML Editor
• Word, PDF
Additional desired skills:
• Ability to learn quickly and critically
• Previous experience with Cisco product portfolio a plus
• Experience working in Agile development environment
Additional Information
If interested and want to apply, please contact:
Rudra Mukherjee
************
$57k-77k yearly est. 1d ago
Skype Interview For Technical Writer in Raleigh NC
Ask It Consulting
Technical writer job in Raleigh, NC
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Position:Advanced TechnicalWriter with ServiceNow Exp.
Location: Raleigh, NC 27610
Duration: 12 + Months
Interview: Either Webcam Interview or In Person
Qualifications
Proven ServiceNow implementation experience
Web applications, networks, protocols and email (SMTP, POP3)
Basic understanding of ITIL v3 methodologies
Understanding of enterprise IT architecture
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Impeccable time-management and record keeping
A positive can-do attitude & willingness to learn
A strong personal commitment to quality service
The ability to work independently and with a team
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Excellent communication
Proven technical writing experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: *************** Ext- 735
amrita@)askitc.com
$56k-79k yearly est. 60d+ ago
Technical Writer
Infojini 3.7
Technical writer job in Raleigh, NC
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
Job Description
Expected Skills:
Able to work without assistance; can provide leadership to others; able to manage complex work efforts; may have an advanced education; may have deep industry experience.
Description (including, but not limited to):
1. Translating technical information into clear, concise documents to be used by technical and non-technical personnel
2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures
3. Editing of special reports or any other deliverables and documentslting.com
Qualifications
Required Skills -
· Must enjoy writing and be capable of expressing thoughts, concepts and technological situations to a non-technical reader in concise, succinct and clear language. Proven web content development experience. Ability to deliver - System Manual, User Manual and System Specifications and other documents as needed. Proficiency with MS Office products such as Word, Excel and SharePoint.
Preference:
· Proficiency with MS Visio and PowerPoint. English degree with technology understanding. Education and/or government experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$49k-64k yearly est. 60d+ ago
Technical Writer
Lightedge 3.3
Technical writer job in Raleigh, NC
Job DescriptionLightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
We are seeking a TechnicalWriter to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The TechnicalWriter partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
A successful TechnicalWriter will support Lightedge's documentation and training ecosystem by:
Developing and maintaining documentation:
Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.
Documenting services and operations:
Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.
Supporting technical training development:
Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).
Owning documentation standards:
Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.
Collaborating with SMEs:
Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.
Translating complexity for different audiences:
Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.
Managing documentation tools and repositories:
Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.
Maintaining the documentation lifecycle:
Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.
Ensuring accuracy and quality:
Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.
Contributing to cross-team initiatives:
Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.
Driving continuous improvement:
Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.
Experience:
3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.
Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.
Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.
Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.
Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.
Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.
Familiarity with cloud, networking, security, or data center technologies is strongly preferred.
Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.
Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.
Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.
Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.
Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$50k-66k yearly est. 4d ago
Technical writer
Global Channel Management
Technical writer job in Rocky Mount, NC
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Technical Writing role writes, or supports the development of, various technical documents such as: requirements, specifications, test plans, and user manuals. Major Role Responsibilities: • Understands validation concepts in order to produce documentation for validated systems; • Provides evidence of compliance with legal, business and regulatory requirements; • Translates highly technical software functions/features into process driven user friendly materials to support implementation and training of applications; • Liaises with clients or developers to gather information; and • Organizes, synthesizes medical and business literature, and writes clear, accurate reviews of the literature. • Creates operational and system qualification documentation in support of Messaging Services implementation. Develops Standard Operating Procedures (SOPs), training materials, and user manuals. Years of Experience 2-4
Additional Information
$26 hr
6 MONTHS
$26 hourly 1d ago
Technical Business Analyst
Teksystems 4.4
Technical writer job in Raleigh, NC
This role sits in between business and technology, this is not an engineering function, but they need to be technical enough to understand the technology and translate it into business terms. - Familiarity with various data technologies and tools, including SAS, SQL, and Databricks, is important, especially for exploring and navigating the tools.
- Needs someone who has the mentality of doing things in an effective and efficient manner.
- Logically piece together code from different languages.
Current State
Primary Tool: SAS
- Enterprise-adopted for data integration ("data mashing").
- Heavy reliance on handwritten SAS code.
Secondary Tool: Alteryx
- Used in some areas but not enterprise-supported.
- Requires technical setup (ODBC connections), so Analysts need higher technical acumen.
* Ability to logically interpret code across multiple languages (not expert-level coding).
* Strong analytical mindset to reverse-engineer processes when documentation is missing.
* Bridge technical and business perspectives during modernization.
Skills
SQL, Business analysis, Requirement gathering, SAS, data, Databricks Experience, Alteryx, azure
Top Skills Details
SQL, Business analysis, Requirement gathering, SAS, data, Databricks Experience
Additional Skills & Qualifications
Environment is fragmented and legacy-heavy, making modernization and documentation critical.
BAs need technical literacy to navigate and interpret legacy systems during transition
Job Type & Location
This is a Contract to Hire position based out of Raleigh, NC.
Pay and Benefits
The pay range for this position is $60.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Raleigh,NC.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$60-70 hourly 4d ago
Technical Writer/ Editor
Fidelity Innovations
Technical writer job in Raleigh, NC
Job Brief:
Fidelity Innovations, a high growth small business, focusing on Cyber Security and Technical Services to increase the security posture and operational outcomes of organizations.
Fidelity Innovations has an opening for a TechnicalWriter to join our talented, dynamic team. The key responsibilities for this position include:
Responsibilities:
Create technical content across multiple documents with competing deadlines
Create narrative content for proposal sections and other assignments from scratch based off graphics and/or using “SME interviews” to author prose and validate it with technical system engineers, architects, and other SMEs
Perform peer reviews across technical and non-technical documents
General domain knowledge of Security and be able to write to capabilities
Respond to RFQ/RPS requirements
Skills Required:
Required Skills
Ability to possess and apply expertise on multiple work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
Ability to apply comprehensive knowledge across key tasks and high impact assignments
Ability to collect information and synthesize it into comprehensive and logically structured narrative
Ability to complete technical and non-technical writing assignments
Ability to take initiative and ownership of tasks and writing
Excellent writing and analytical skills
Superior attention to detail
Critical thinking
MS Word skills/proficiency
Edit for content and clarity general written documents
Required Experience
Proven writing background
Proven record of high achievement and commitment to quality work
Proven record of desire and ability to learn new subjects
Preferred Experience
Bachelor's degree required with minimum of 2 years of related work experience
Proven writing background
Proven record of high achievement and commitment to quality work
Proven record of desire and ability to learn new subjects
Please submit a writing sample with your resume and as part of the application process.
Fidelity Innovations is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/ Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.
$49k-67k yearly est. 60d+ ago
Advanced Planning Document Writer
STI 4.8
Technical writer job in Raleigh, NC
The Advanced Planning Writer develops Advanced Planning Documents, Medicaid Detail Budget Tables and other documentation required for the planning, implementation, and operations activities in support of NC Medicaid. This role leads the APD kickoff, review, and closeout meetings, reviews and provides feedback on NC FAST APDs, drafts CMS submittal letters and ties together all associated areas including business engagement, stakeholder management, project management, and technical liaising. Additionally, the APW collaborates with internal and external stakeholders, project teams, technical teams, vendors, contract and budget offices, and other key stakeholders to develop APDs to support the NC Medicaid, Medicaid Enterprise System (MES) Program.
$50k-67k yearly est. 60d+ ago
Principal Medical Writer (Consultant, Regulatory Submissions)
Propharma Group
Technical writer job in Raleigh, NC
For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.
The Principal Medical Writer position is responsible for authoring medical writing deliverables with a focus on quality, accuracy, and efficiency, and provides medical writing support to ProPharma clients.
Essential Functions:
Ensures appropriate communication on project- and program-related matters with medical writing leadership, internal functional area heads, and internal resources/consultants as applicable.
Manages clinical program documents for assigned clients, such as protocols, protocol amendments, IBs, ICFs, patient narratives, study reports, as well as more complex regulatory documents (e.g., PBRER, IND, NDA, BLA, MAA, eCTD submissionlevel documents) as assigned.
Leads cross-functional coordination of resources (e.g., internal resources/consultants) to manage medical writing and QC deliverables as assigned.
Independently authors (writes/edits) high-quality medical writing deliverables (i.e., clinical, safety, regulatory, device, diagnostics, or disclosures documents) across all phases of clinical research and in various therapeutic areas including but not limited to: protocols, protocol amendments, study reports, patient narratives, IBs, ICFs, CEPs/CERs, DSURs, and plain language summaries, as well as more complex documents (e.g., PBRER, IND, NDA, BLA, MAA, eCTD submission level documents).
Supervises, trains, and mentors less experienced medical writers, as necessary.
Adheres to established regulatory standards/guidelines including but not limited to: ICH E3 or E6(R2), EU MDR/IVDR, Company standard operating procedures, client standards, and Company- and/or client-approved templates.
Strives to complete medical writing deliverables on time and within budget.
Independently manages client expectations and interacts and communicates directly with clients, leads team meetings (e.g., project kickoff, comment review), and manages the deliverable timelines.
Interacts and collaborates with subject matter experts in clinical operations, data management, biostatistics, regulatory affairs, etc., as needed, to produce medical writing deliverables.
Coordinates QC reviews of documents and maintains audit trails of changes as applicable.
Reviews statistical analysis plans and table/figure/listing shells (as applicable) for appropriate content, grammar, format, and consistency.
If requested by supervisor, performs QC review (e.g., reviews in-text tables against statistical output).
Performs peer review of documents written by other medical writers, as .
Assists with project-related administrative tasks (e.g., creates and maintains timelines, updates deliverable trackers, hosts internal/client meetings).
Maintains familiarity with current industry practices, regulatory requirements, and guidelines related to medical writing.
Understands budget specifications for assigned deliverables, works within the budgeted hours, and communicates out-of-scope tasks to medical writing leadership.
Supports multiple medical writing deliverables/projects simultaneously and manages own workload with minimal intervention from management team.
Brings issues and potential concerns to line manager/client oversight manager's attention and proposes possible solutions for consideration by management team.
Participates in and leads departmental initiatives (e.g., process improvement, lunch and learns, etc.).
Other duties as assigned.
Necessary Skills and Abilities:
Advanced knowledge of clinical research principles and demonstrated ability to interpret and present clinical data and other complex information.
Advanced understanding of FDA (and other regulatory bodies as relevant to their role) and applicable regulations and guidelines.
Advanced understanding of regulatory submission requirements and processes.
Computer technology proficiency and expert word processing skills in MS Word, including required proficiency with tables, graphs, and figures.
Exceptional project management skills and strong communication skills with a high attention to detail and quality.
English language proficiency and familiarity with American Medical Association (AMA) style.
Strong experience in relationship building and strategic collaboration on key business accounts.
Thinks proactively, takes initiative, and willingly takes on new challenges.
Ability to identify areas of concern or inefficiency and propose solutions for consideration by the management team to improve overall efficiency and quality of deliverables.
Works independently with exceptional time-management skills and contacts management team proactively when additional support and resources are needed.
Works effectively in a collaborative team environment.
Demonstrates a growth mindset and positive outlook in all work activities.
Educational Requirements:
Bachelor's degree or higher, preferably in medical or scientific discipline.
Experience Requirements:
Minimum of 7 years of experience in writing clinical and/or regulatory documents for drugs, biologics, and/or medical devices/diagnostics for a contract research organization, pharmaceutical company, or biotechnology company.
Other professional and/or educational experience may contribute toward this minimum requirement, as determined on a casebycase basis.
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.
All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.
***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***
$71k-105k yearly est. Auto-Apply 41d ago
Grant and Budget Specialist
Nc State University 4.0
Technical writer job in Raleigh, NC
Preferred Qualifications Prior knowledge of post-award grant administration and budget practices Must be capable of working independently as well as part of a team Work Schedule Monday -Friday , 8:00 am- 5:00 pm
$29k-35k yearly est. 60d+ ago
Technical Writer
Collabera 4.5
Technical writer job in Raleigh, NC
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Position Details:
Client: Cisco Systems
Job Location: RTP, NC
Job Title: Role: TechnicalWriter III (CSCOJP00040455)
Job Duration: 12 -18 months+
The Development Licensing Office at Cisco perform centralized development of a new Cloud-Based Software Licensing Platform, licensing libraries, APIs, and policies. Our Primary Projects include a standardized software plugin that operates in all Cisco products, Test Harness Systems, and on prem License Managers. If you have ever wanted a role that touches EVERYTHING Cisco develops, this is it.
This opening is for a person to write technical software manuals, appendices, operating and maintenance instructions. Gather and research information for use in technical documentation.
• Strong command of English (business) language a MUST
• Prior experience writing Cisco documentation strongly desirable
Responsibilities:
• Be part of the Agile Scrum Team: attend daily stand-up meetings
• Excellent Written and Verbal Communication skills are must.
• Document features and requirements for Smart Licensing products
• Work with Engineers to covert concepts and work flows into review content
• Work with Engineers, Product owners and management to create needed external product documentation
Qualifications
Current working knowledge and Minimum Requirements:
• 7 years of experience writing technical documentation required.
• Experience writing technical documentation for software products.
• Astoria Content Management System
• XMetaL XML Editor
• Word, PDF
Additional desired skills:
• Ability to learn quickly and critically
• Previous experience with Cisco product portfolio a plus
• Experience working in Agile development environment
Additional Information
If interested and want to apply, please contact:
Rudra Mukherjee
************
$57k-77k yearly est. 60d+ ago
Technical Writer(locals only)
Infojini 3.7
Technical writer job in Raleigh, NC
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package
We are looking for TechnicalWriter in Raleigh, NC for 6+ months contract position.
Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $2500!!! Please don't miss to refer someone who are looking for projects.
Job Description:
Position: TechnicalWriter
Location: Raleigh, NC 27604
Duration: 6+ months
Client: Direct Client
Required Skills:
Demonstrated experience writing technical documentation for an IT audience
Ability to communicate technical terms and concepts. Ability to integrate knowledge from a range of technologies.
Experience creating templates and artifacts to organize information.
Experience conducting analysis and interviewing SMEs as necessary to compile and write technical and accurate content.
Proficiency with Excel, Word and PowerPoint 2013 including all aspects of creating formats, inserting and sizing objects/files/diagrams/pictures.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$49k-64k yearly est. 60d+ ago
Technical Writer
Lightedge Solutions 3.3
Technical writer job in Raleigh, NC
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
We are seeking a TechnicalWriter to create, organize, and maintain internal and external documentation that supports our services, operational processes, and technical training initiatives. This role sits within the Education Services team, which functions as an operations-focused, technical training group. The TechnicalWriter partners closely with Operations, Engineering, Support, Security, Product, and Marketing to transform complex technical information into clear, consistent, and usable materials for audiences with varying levels of technical expertise. The ideal candidate is an investigative communicator-comfortable diving into technical detail, interviewing subject-matter experts, and shaping raw information into polished documentation and training assets that reduce friction, improve operational readiness, and increase organizational alignment. The majority of this role's work is focused on internal operations and training content, with secondary support for customer-facing materials.Responsibilities:
A successful TechnicalWriter will support Lightedge's documentation and training ecosystem by:
Developing and maintaining documentation:
Create and update process documentation, standard operating procedures (SOPs), runbooks, responsibilities matrices, RACI charts, service/process overviews, knowledge base articles, and customer-facing technical content as needed.
Documenting services and operations:
Partner with Engineering, Operations, and Product to document Lightedge services and platforms, including provisioning steps, dependencies, SLAs, escalation paths, monitoring/maintenance expectations, and support workflows.
Supporting technical training development:
Work with the Education Services team to produce content for technical training courses, job aids, onboarding materials, and learning assessments (including materials suitable for SCORM packaging and delivery through an LMS).
Owning documentation standards:
Define and maintain style guides, formatting standards, versioning practices, and review workflows to ensure consistency, traceability, and quality across all documentation assets.
Collaborating with SMEs:
Interview engineers, architects, operations staff, trainers, and support teams to extract accurate information and turn it into digestible written material, diagrams, and process flows.
Translating complexity for different audiences:
Convert deep technical concepts into content tailored to the audience (e.g., NOC/SOC, support staff, implementation teams, partners, or customers) without sacrificing precision or correctness.
Managing documentation tools and repositories:
Administer and improve documentation repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge, LMS), ensuring content is searchable, logically organized, access-controlled, and aligned with Knowledge-Centered Service (KCS) practices where applicable.
Maintaining the documentation lifecycle:
Track and coordinate updates tied to product and service changes, audits, compliance requirements, and operational adjustments; ensure documentation remains in sync with the official service catalog and training curriculum.
Ensuring accuracy and quality:
Review and edit content created by technical teams for clarity, structure, flow, and adherence to established standards; coach contributors on effective documentation practices.
Contributing to cross-team initiatives:
Assist Support, Product, and Marketing teams with technical content needs (such as diagrams, process flows, FAQs, and service descriptions), primarily to ensure technical accuracy and alignment with current services and operations.
Driving continuous improvement:
Identify documentation gaps, duplications, and process pain points; propose and implement improvements that reduce tribal knowledge, shorten time-to-competency, and improve operational efficiency.
Experience:
3-5+ years of experience in Technical Writing, Documentation Management, or a related discipline within a technology-driven organization.
Proven ability to write clearly for both technical and non-technical audiences, translating complex concepts into accessible documentation.
Experience creating structured materials such as SOPs, runbooks, service/product guides, responsibilities matrices, RACIs, process documentation, training manuals, and knowledge base content.
Ability to conduct SME interviews, research technical subjects, analyze diagrams or architectures, and validate accuracy through hands-on review when appropriate.
Strong organizational skills with experience managing documentation repositories, version control, and structured content workflows.
Strong written and verbal communication skills with excellent attention to detail, consistency, and clarity.
Familiarity with cloud, networking, security, or data center technologies is strongly preferred.
Experience with Microsoft 365; familiarity with tools such as Confluence, SharePoint, Visio or other diagramming tools, LMS platforms, and collaboration systems is a plus.
Experience working with operations, support, NOC/SOC, or implementation teams and understanding their documentation and training needs.
Ability to collaborate effectively across departments and manage multiple documentation projects simultaneously in a fast-paced environment.
Experience with ServiceNow Knowledge Management, the KCS framework, and SCORM (including SCORM development or packaging experience) is highly beneficial.
Proven ability to influence without formal authority-driving adherence to documentation standards and timelines across Engineering, Operations, and Support teams.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
$50k-66k yearly est. Auto-Apply 34d ago
RTP, NC_IT Technical Writer_ITSM Domain
360 It Professionals 3.6
Technical writer job in Raleigh, NC
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill a position for TechnicalWriter for IT Service Delivery domain in Raleigh NC.
Qualifications
Atleast 5 years of relevant experience documenting in developing IT Operational processes and Procedure
Additional Information
In person interview is acceptable
$52k-68k yearly est. 60d+ ago
Technical Writer
Global Channel Management
Technical writer job in Rocky Mount, NC
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
TechnicalWriter needs Bachelors Degree in a technical field with minimum of 2 years industry experience.
TechnicalWriter requires:
Manufacturing Pharmaceutical
GMP
SOP
Validation
TechnicalWriter duties:
Understands validation concepts in order to produce documentation for validated systems; \
Provides evidence of compliance with legal, business and regulatory requirements;
Translates
highly technical software functions/features into process driven user
friendly materials to support implementation and training of
applications; •
Additional Information
$26/hr
9 MONTHS
How much does a technical writer earn in Rocky Mount, NC?
The average technical writer in Rocky Mount, NC earns between $49,000 and $91,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Rocky Mount, NC
$67,000
What are the biggest employers of Technical Writers in Rocky Mount, NC?
The biggest employers of Technical Writers in Rocky Mount, NC are: