Technical Writer I
Technical writer job in San Jose, CA
As a Technical Writer, you'll transform complex technical concepts into clear, concise, and user-friendly documentation for the CREW organization at Fremont and Great Oaks. You'll partner with technicians, engineers, managers, and subject-matter experts (SMEs) to produce and/or update Integrated Management System (IMS) documentation (policies -->procedures --> written work instructions forms) Support teams, and internal stakeholders to get the most out of our processes.
Collaborate with SMEs (technicians, engineers, managers) to gather and validate technical information.
Develop and/or update documents using the IMS templates.
Create clear, structured documentation outlines and information.
Edit and proofread content for accuracy, consistency, tone, and adherence to style guides.
Use graphics, diagrams, and screenshots to illustrate procedures and workflows.
Manage documentation projects: plan timelines, track status, and escalate risks.
Solicit feedback from end users, support, and SMEs to continuously improve content.
Ensure all deliverables comply with corporate branding, legal, and regulatory requirements.
Responsibilities:
1-3 years of relevant experience, fresh in their career, and eager to learn.
Exceptional written and verbal communication. Detail-oriented with excellent research and interviewing skills. Knowledge and use of Agility a plus.
Education:
Bachelor's degree in Technical Communication, English, or related field.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Job ID: 25-53950
Recruiter Name: Sangeeta
Contact: ************
IT Business Analyst, AI-Driven Support
Technical writer job in Santa Clara, CA
Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Description
Your Career
As an IT Business Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency and delivering proactive service via our core platforms.
Architect Intelligent Case Management: Deliver an AI-powered framework built on SFDC Service Cloud and Omnichannel that optimizes the entire support lifecycle, specializing in intelligent case routing and maximizing case deflection through enhanced customer self-service.
Accelerate Operational Responsiveness: Drive significant efficiency improvements and reduce feature time-to-market by embedding AI into core SFDC workflows, maximizing the value of our support technology stack.
This is an in office role in our HQ (Santa Clara, CA)
Your Impact
You will be the functional expert, translating strategic AI goals into actionable requirements and processes, primarily focused on Salesforce Service Cloud.
AI-First Support Strategy & Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience (CX) products, prioritizing AI to create predictive, proactive, and personalized support experiences.
SFDC Functional Ownership & Design: Own the complete product functional lifecycle from ideation to delivery, crafting precise requirements for Salesforce Service Cloud features like case routing, case deflection, and self-service portals.
KCS, Knowledge & Self-Service Optimization: Lead functional design around Knowledge-Centered Service (KCS) adoption, integrating AI to enhance knowledge health, drive customer self-service, and improve case deflection rates.
Customer Journey Mapping & VoC Integration: Utilize advanced analytics and Voice of the Customer (VoC) data to perform customer journey mapping. Manage the feedback loop with engineering to inform design and prioritize permanent root cause fixes.
Cross-Functional AI Orchestration: Bridge business needs with R&D, IT Architecture, and engineering. Drive the successful integration of AI models (e.g., for case classification) with core systems, especially Omnichannel routing logic, to deploy intelligent solutions.
Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively prioritizing fixes, and influencing the product backlog to prevent future issues.
Define AI Success Metrics & Optimization: Establish and monitor comprehensive success criteria and functional metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI.
Qualifications
Your Experience
10+ years of business analysis or product management experience in IT CX, with a demonstrated focus on implementing and optimizing AI-powered solutions.
Bachelor's or Master's degree in Computer Science, Business, or a related field with a strong understanding of AI/ML concepts and their application. MBA degree is a plus.
Deep expertise in Salesforce Service Cloud and Omnichannel routing and configuration, specifically in optimizing case deflection and customer self-service channels.
Proven experience defining requirements for: AI-driven Case Management Systems (SFDC), Omnichannel Optimization, and intelligent Predictive Support Modeling.
Robust technical aptitude with a deep understanding of software development lifecycle, cloud-native architectures, and data requirements for machine learning platforms.
Exceptional communication and presentation skills, with the ability to articulate complex AI product requirements and functional designs to diverse audiences.
Proficiency in Agile/Scrum methodologies, with experience leading refinement sessions and collaborating with engineering teams.
Additional Information
The Team
Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.
We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $126000- $205500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Technical Writer-- KUMDC5692571
Technical writer job in San Jose, CA
Duration: 06 Months (Possibility of extension/conversion based on performance and budget)
Client: One of the largest Data Storage Devices manufacturers in the US
As a Technical Writer, you'll transform complex technical concepts into clear, concise, and user-friendly documentation for the CREW organization at Fremont and Great Oaks. You'll partner with technicians, engineers, managers, and subject-matter experts (SMEs) to produce and/or update Integrated Management System (IMS) documentation (policies -->procedures --> written work instructions --> forms) Support teams, and internal stakeholders to get the most out of our processes..
Duties:
Collaborate with SMEs (technicians, engineers, managers) to gather and validate technical information.
Develop and/or update documents using the IMS templates.
Create clear, structured documentation outlines and information.
Edit and proofread content for accuracy, consistency, tone, and adherence to style guides.
Use graphics, diagrams, and screenshots to illustrate procedures and workflows.
Manage documentation projects: plan timelines, track status, and escalate risks.
Solicit feedback from end users, support, and SMEs to continuously improve content.
Ensure all deliverables comply with corporate branding, legal, and regulatory requirements.
Qualifications:
Bachelor's degree in Technical Communication, English, or related field.
1-3 years of relevant experience, fresh in their career, and eager to learn.
Exceptional written and verbal communication. Detail-oriented with excellent research and interviewing skills. Knowledge and use of Agility a plus.
Technical Writer
Technical writer job in San Ramon, CA
Job Description
Title: Technical Writer
Type: Contract
Qualifications: Education Minimum
BA/BS in English, Technical Writing, or related field; or equivalent work experience
Minimum 3 to 5 years of Technical Writing, content management, process improvement
Excellent written and oral communication skills
Ability to work independently and as part of a team
Familiar with client policies and procedures with regard to safety, and Company GuidanceDocument Management (GDM) standards
Fully competent in Microsoft Office applications and SharePoint
Proficient in documentation technologies and processes
Good verbal communication skills to collaborate with peers, content owners and collect necessary information for documents
Good multi-tasking, adaptability and organizational skills
Technical Writer
Technical writer job in Palo Alto, CA
We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO-replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.
We are looking for a detail-oriented and technically-savvy Technical Writer to lead the creation of product manuals, service and repair documentation, and maintenance guides for both end users and professional service providers.
You'll collaborate with engineering, product, service, and marketing teams to ensure every product ships with clear, accurate, and accessible documentation that supports safe use, effective servicing, and long-term reliability-while also reinforcing our brand's voice and customer experience.
What You Will DoDocumentation Creation
Author and maintain owner's manuals, quick start guides, safety instructions, and user-friendly how-to content.
Develop and update technical service manuals, including diagnostics, repair procedures, and maintenance schedules for field technicians and dealers.
Create content for digital platforms, knowledge bases, and print-ready documents as needed.
Work with the marketing team to ensure technical content aligns with broader product messaging, visual identity, and brand tone.
Cross-Functional Collaboration
Partner with engineering, product, and industrial design teams to understand technical specifications and mechanical systems.
Coordinate with customer support, service, and marketing teams to incorporate real-world insights, product positioning, and consistent language across customer-facing materials.
Participate in product teardowns, builds, and validation testing to ensure procedural accuracy and completeness.
Content Delivery & Localization
Support the localization and translation of materials into multiple languages for EU and global markets.
Deliver documentation in multiple formats (PDF, web-based, mobile-optimized) and integrate with internal platforms or service portals.
Create visuals, diagrams, or work with designers/illustrators to produce technical illustrations and schematics where needed.
Collaborate with marketing to adapt or repurpose technical materials for sales enablement, product pages, and customer onboarding flows.
What You Will Bring
3-7 years of experience in technical writing for hardware products (mobility, automotive, consumer electronics, etc.).
Strong understanding of mechanical and electrical systems, especially in mobility or light EVs.
Experience writing for both consumer/end users and professional service/technical audiences.
Proficiency in documentation tools (e.g., Adobe FrameMaker, InDesign, Markdown, Confluence, DITA, or equivalent).
Excellent written English; additional language skills (e.g., German, French, Dutch) a plus.
Strong attention to detail and a methodical, process-oriented mindset.
Nice to Have:
Background working in or alongside after-sales/service or customer support organizations.
Experience with video-based or interactive documentation tools.
Familiarity with regulatory and safety standards (CE, EN, ISO, UL, etc.) in micro-mobility or light vehicles.
Experience collaborating with brand, design, or marketing teams.
The salary for this position ranges from $100,000 to $150,000 per year, depending on experience and qualifications.
Why ALSO.
We're passionate about helping the world find a better way to get there-wherever it is you're headed.
We're located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.
Together we're working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.
Perks and Benefits
Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options.
One Medical membership and dedicated insurance advocates.
Rich fertility and family building benefits with Progyny.
Flexible time off.
401(k) match.
Auto-ApplyTechnical Writer
Technical writer job in San Francisco, CA
Required Skills: Proven ability to read computer source code, Above average understanding of software development Quality Assurance processes Hands-on experience with WinRunner scripts, Outstanding organizational skills, Outstanding Standard Written English skills
Strong information elicitation skills (Requirements gathering and analysis), Willingness to be flexible
Proven Ability to bridge the communications gap between technical and non-technical audiences.
Desired Skills:
Experience with RoboHelp
Experience with Rational Rose
Experience with Rational Requisite Pro
Active member of the Society for Technical Communication (STC)
Required Skills:
Proven ability to read computer source code, Above average understanding of software development Quality Assurance processes
Hands-on experience with WinRunner scripts, Outstanding organizational skills, Outstanding Standard Written English skills
Strong information elicitation skills (Requirements gathering and analysis), Willingness to be flexible
Proven Ability to bridge the communications gap between technical and non-technical audiences.
Desired Skills:
Experience with RoboHelp
Experience with Rational Rose
Experience with Rational Requisite Pro
Active member of the Society for Technical Communication (STC)
Technical Writer (Contract to Hire)
Technical writer job in San Jose, CA
Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.
We are looking for a Senior Technical Writer to lead the documentation of deployment and customer-facing information.
Responsibilities:
Develop, update, and manage Operational Process Manuals, Repair Manuals, Safety Information Guides, and other essential documents
Gather information from subject matter experts (such as engineers, software developers, product managers, safety leads and technicians) to ensure accurate and effective documentation
Standardize content using documentation tools
Assist in creating operator and technician-friendly training content, including step-by-step guides and visuals
Create dashboards and tracking tools to monitor documentation updates, report progress, and optimize content based on feedback
Develop new and/or revise existing content as necessary and on-time, based on the request
Create and own a change request and revision control process for all published documentation. Manage said tasks in a collaboration software dashboard such as JIRA.
Requirements:
Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
Bachelor's degree, certificate in Technical Writing, or equivalent professional experience
Strong attention to detail, strong personal organization, collaboration, and time management skills. Ability to be creative and open-minded when approaching problems
Markup language experience (such as HTML, XML, DITA XML, or SGML)
Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
Content Management System (CMS) experience (such as SDL/RWS, etc.)
Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)
Great communicator
The US hourly range for this contract position is $55-$70/hr.
The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
Auto-ApplyTechnical Writer/ Document Writer (Contract role)
Technical writer job in Santa Clara, CA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Job Title: Technical Writer
Location: Santa Clara CA 95054
Duration: 06+ months (Possibilities of extension)
Qualifications
• Looking for a Technical Writer with 7 - 9 Years of Experience, at least 3 years in communications, business or Technical writing, diagramming, scripting, editing, and or journalism.
• 1-3 years working knowledge with the following tools:
• Word Processors (Wordpro, AmiPro, Word)
• Spread sheets and time line tools (Lotus 1-2-3, MS Project, Timeline)
• Graphics tools (Freelance, Power Point, Visio), and or other equivalent tools.
• Experience in SDLC, analysis, design, implementation, and a validation knowledge base are a plus.
• Use of and experience in SDLC tools also a plus.
• Any technical experiences and Client Server application development knowledge processes are also a plus.
• A Bachelors degree is required.
• Candidates with medical device industry experience are highly preferred.
Additional Information
To know more about position or to schedule an interview:
Himanshu Prajapat
Email - **********************************
Phone: ************
Easy ApplyQuality and Service Document Writer
Technical writer job in Alameda, CA
About Us
With more than 2 million nautical miles sailed and 50,000 days at sea, Saildrone has earned the trust of governments worldwide. Our unmanned surface vehicles (USVs) deliver continuous, real-time intelligence in the toughest oceans on Earth-giving our partners faster awareness, stronger security, and a decisive edge at sea.
Our USVs are long-range, extreme-endurance platforms powered by advanced sensors and proprietary AI - they have been designed to operate where no crewed vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations, and undersea infrastructure protection.
Headquartered in Alameda, CA, with offices in Washington, DC, and global deployment hubs, Saildrone operates missions worldwide. Join a fast-moving, mission-driven team at the intersection of AI, autonomy, and defense technology-where data turns into intelligence, and intelligence drives action.
The Role
Saildrone is seeking a highly organized, passionate Quality and Service Document Writer to join our corporate quality team. As part of a comprehensive team, the role supports multiple Operations teams mainly consisting of Quality, Fleet Service, and Manufacturing. This position will develop high-quality documentation capturing all required processes, standards, and instructions improving quality adherence, serviceability methods, training instructions, and manufacturing efficiency.
Collaboration with engineers, technicians, and operational leaders to create clear, accurate, and well-structured content tailored to the manufacturing and service processes. This role reports directly to the Manager of Quality.
Responsibilities
The Saildrone team is made up of extremely talented, hardworking, proactive, and hands-on individuals, operating in a very fast-paced and rewarding environment. Saildrone is looking to expand this team with like-minded individuals looking to make a mark in the ocean data industry. In this role you will:
● Own the document creation standards and process for all ISO9001 required processes.
● Use your technical expertise to transform detailed engineering concepts, cutting-edge manufacturing processes, and innovative product specs into clear, concise documentation
● Create Work Instructions and SOPs allowing easily to follow step-by-step processes
● Document device operations and characteristics, highlighting performance metrics and technical specs
● Support engineers to capture how devices/sensors operate under different conditions
● Work with Service Engineering teams to develop and document field SOPs
● Help to create the official “Service Manual” for all Saildrone variants, supporting technician training for all repairs and general maintenance
● Work with manufacturing to establish standards for work instruction formatting, storage, and change controls.
● Translate complex engineering data into easy-to-understand explanations and visuals
● Keep an organized knowledge base of best practices, FAQs, and lessons learned
● Partner with cross functional teams gathering details and confirm accuracy
● Serve as a go-to person for questions about documentation needs
● Establish style guides and templates to keep content consistent and user-friendly
● Continuously refine our approaches to ensure the highest quality documentation
● Learn new tools and trends that can improve our docs and processes
● Keep an eye on user feedback and champion documentation improvements whenever needed
● Own the document control system and support the document flow from conception to release
Required skills and experience
● 5+ years of experience in technical writing
● Engineering background (BS in engineering, or BA with equivalent work experience)
● Experience working with CAD files, pictures, engineering drawings, etc. creating detailed instructions that our easy to use with support teams
● You bring a startup mentality to the table, proactively tackling challenges and seeking innovative solutions
● Strong understanding of Technical Writing principles that you can demonstrate through past writing samples
● Able to break down technical concepts so anyone can grasp them
● Ability to manage competing priorities and convey changes in priorities and expected delivery schedule to partner teams
● Strong knowledge of content development cycles, and documentation best practices
Location: This position is in Alameda, CA. Our waterfront office offers beautiful views of San Francisco Bay in always-sunny Alameda.
All employees are required to provide proof of authorization to work in the U.S. within their first 3 days of work. Please note that the Company does not sponsor employees for work visas or permanent resident cards to work in the U.S. If you need sponsorship for a work visa or green card, you will not be qualified for employment with Saildrone.
Benefits:
Paid time off, including vacation, bereavement, jury duty, sick time and parental leave
Comprehensive and competitive medical, dental and vision plans, and HSA with employer matching.
Company sponsored life insurance
Stock Options
Annual stipend for continued learning and development
Quarterly company BBQs at our Alameda HQ (bring your friends and family!)
Free Bay Area Public Transportation via AlamedaTMA with the BayPass Clipper Card
The salary range for this role is $115,000-$149,000 annually.
Individual compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors.
Saildrone is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Content Writer
Technical writer job in San Francisco, CA
We're creating a new AI operating system that has the potential to change the way companies operate. Our mission at Dust is to transform how work gets done by letting any team and employee shape the exact agents they need to accelerate their jobs.
With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We already are a core part of their jobs.
We're at an exciting stage of our journey-and growing fast. We're serving great customers like Cursor, Clay, Whatnot, and Persona, and aim to x6 our growth by the end of 2025.
Dust is a Sequoia-backed company with an experienced and determined team of optimists (coming from companies like Stripe or OpenAI) that like to focus on users, getting great things done by shipping fast, and doesn't take itself too seriously while doing so.
What you'll do
Write editorial and SEO content across our blog, LinkedIn, and email, driving a consistent publishing cadence that speaks to technical and enterprise buyers.
Interview customers and write case studies that show how teams use Dust to ship faster, scale smarter, and replace clunky internal tools.
Write clear, opinionated content on AI agents, positioning Dust as the most approachable AI platform for getting real work done.
Lead SEO and AEO strategy: define topics, keywords, and angles that perform across both search engines and AI assistants. Make sure that when someone asks ChatGPT, Claude, or Perplexity about agents, Dust is part of the answer.
Build and maintain a system for organic growth through content, covering technical SEO, optimization, and AI search results.
Manage freelance writers and partners to scale output while maintaining depth and accuracy.
Track and report content performance, rankings, and visibility across both traditional search and AI discovery results.
What we're looking for3+ years of content writing experience, ideally at an AI, DevTool, or B2B startup (Seed to Series B) known for strong content execution.
Proven ability to grow traffic and brand visibility through SEO and AEO-driven content.
Strong understanding of how modern discovery works, search, chat, and AI-generated answers, and how to write content that gets cited and surfaced by them.
Excellent research and writing skills with the ability to turn technical concepts into practical, engaging stories.
Salary $90k - $150k
Equity Competitive
Visa sponsorship not available
On-site work policy In-person 5 days per week in SF, NYC, or Paris
Full-time position
Location San Francisco, CA, NYC, Paris
Location
We're prioritizing building our team with an in-person culture at our offices in Paris and San Francisco, valuing the magic that happens when talented people work closely together.
Why Dust
We're not building yet another enterprise SaaS tool. We're creating an AI OS that will fundamentally change how companies operate. We believe existing AI models are powerful enough to have a tremendous impact on the world (and will keep getting better) - the key is building the infrastructure so that they have context and explore the best interfaces for humans to interact with them.
We have the unique opportunity to explore and shape the way humans interact with machines while working on a product we use ourselves every day.
If you're excited about crafting products that reinvent B2B software and want to join a team that combines the best of startup culture with the backing of top-tier investors, we'd love to talk.
👋
Even if you don't check every box in our requirements, we encourage you to apply. We value diverse perspectives and backgrounds, and we're more interested in your potential and passion than a perfect match to our checklist.
___
Learn how we think and work.
Our product constitution
a story about our mission
Agents at work - Latent Space, podcast with our cofounder, Stanislas Polu, 2024
LLMs reasoning and agentic capabilities over time - dot AI, podcast with our cofounder, Stanislas Polu, 2024
Auto-ApplyContent Writer, Help Center
Technical writer job in San Francisco, CA
About Us: Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email-with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.
In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.
About The Role:
As a Help Center Content Writer, you will plan, write, and maintain documentation in Notion's Help Center. Your content will be customer-facing, and used not only on the help center, but also as a content engine powering self-serve support and education within the support chatbot, Notion AI, and other distribution surfaces. You'll write content using Notion's voice and tone; partnering with Product, Engineering, CX, and Marketing to keep content accurate, complete, and localized. You'll optimize for discovery and performance using SEO and AIO best practices alongside search data and site analytics, and leverage top contact drivers to increase self‑serve support capabilities.
What You'll Achieve:
* Apply and enforce written voice and tone across Notion's product documentation.
* Write, publish, and maintain Help Center documentation as a part of Notion's cross-functional launch readiness process.
* Utilize CX metrics to translate top contact drivers into written content, improving adoption of "Tier 0" self-help through documentation.
* Work with Product Operations, Marketing, Customer Experience, and Engineering teams to ensure content completeness and accuracy, creating and updating content in cadence with Notion's feature launch cycle.
* Monitor site traffic and performance, finding opportunities to improve existing content and optimize user experience.
* Coordinate localization of Help content, ensuring content is available globally.
Skills You'll Need to Bring:
* You have 3+ years of technical writing experience
* You have experience supporting cross-functional programs relating to help center content development and upkeep
* You believe success is a measured outcome, and have experience making metrics-driven recommendations
* You have a proactive approach to program and project management
* You have an ability to distill complex product updates and concepts into clear, written documentation
* You have experience developing a deep understanding of brand voice and tone
* You have an understanding of product-led SaaS companies and launch processes
* You have experience using SEO and AIO best practices to optimize content for discovery and performance
Nice to Haves:
* Deep existing knowledge of Notion as a product
* Experience at a high-growth SaaS company
* Experience writing content for both external and internal audiences
* Experience with Contentful, Amplitude
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $119,000 - $133,000.
By clicking "Submit Application", I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy.
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Auto-ApplyContent Writer
Technical writer job in Richmond, CA
About the Eames Institute
The Eames Institute of Infinite Curiosity is a nonprofit public charity dedicated to advancing the dynamic legacy of 20th-century designers Ray and Charles Eames. By sharing the things the Eameses made and loved, along with their joyful and rigorous approach to life and work, we seek to inspire creative problem-solving that positively shapes our world.
With our vast collections, digital and print offerings, an extensive program of events, and the Eames Ranch, we aim to demonstrate the enduring value of the Eameses' philosophy and invite people to explore their curiosity, ask questions, and implement creative solutions to the challenges of today.
About the Role
The Content Writer is responsible for crafting compelling written content across multiple platforms. This role combines copywriting, editorial storytelling, and digital communication to produce compelling long- and short-form copy, including web features, landing pages, artifact descriptions, interpretive text for both online and physical exhibitions, social media posts, email campaigns, and content marketing materials that inspire and connect with our audience. Working closely with the Senior Marketing Manager and Editorial Director, they will ensure all content reflects the Institute's strategy, brand voice, and mission. In addition to content creation, this role plays a key part in maintaining content quality across the website by supporting CMS workflows, accessibility best practices, and the documentation of content standards.
The ideal candidate brings strong, versatile writing skills and a keen editorial sensibility. They will collaborate closely with colleagues across the communications, events, collections, curatorial, design, and digital teams to create engaging content that promotes programming and initiatives across the organization.
Key Responsibilities:
Content Creation
Develop and write editorial, web, social media, and newsletter content aligned with the Institute's mission, values, programming, products, and experiences, drawing on in-house subject matter experts.
Research and write longer-form articles in support of organizational programs and initiatives.
Craft interpretive text for exhibitions and special projects.
Produce artifact description copy that contextualizes items within the Collection with accuracy and nuance.
Write and edit copy for web pages, landing pages, and digital experiences that reflect the Institute's brand voice and editorial standards.
Create engaging social media posts across Eames Institute and William Stout Architectural Books channels (Instagram, LinkedIn, Pinterest, TikTok, and more) that increases awareness and deepens audience engagement.
Partner with Senior Marketing Manager to create email campaigns, including newsletters, announcements, and membership communications that drive traffic and strengthen relationships with supporters.
Manage and maintain core copy and content standards documents to reflect brand, accessibility, and messaging guidelines.
Content Process & Quality
Manage and maintain website content in the CMS, ensuring accuracy, consistency, clarity, and alignment with accessibility and search optimization best practices.
Collaborate with digital and editorial teams to support, refine, and uphold CMS content workflows from draft through publication.
Contribute to and help maintain documentation for content standards, templates, and editorial best practices.
Conduct periodic content reviews and support quality assurance efforts across key pages and sections of the site.
Content Strategy
Contribute to editorial planning, story development, and content calendars for features and campaigns.
Collaborate with cross-departmental teams to support initiatives and expand digital presence.
Support the development of new long- and short-form content that aligns with campaign and institutional goals. and channels.
Required Education, Skills, Abilities and Competencies:
Bachelor's degree in English, Communications, Marketing, or related field; or equivalent professional experience.
4+ years of experience in copywriting, content production, or journalism.
Excellent communication, organizational, and project management abilities.
Familiarity with design and content creation tools like Figma.
Comfort working in a modern CMS environment in partnership with digital teams.
Experience reviewing content for accessibility, clarity, and semantic structure (headings, alt text, etc.) is a plus.
Data-driven mindset with ability to balance creativity and performance metrics.
Experience with video scripting, storyboard development, or light video production for digital platforms is a plus.
Experience working in museums, cultural institutions, or design-focused organizations is a plus.
Based in the San Francisco Bay Area with ability to work on-site full time.
Essential Functions:
This position is expected to be primarily onsite at one of the Institute's three main properties (Petaluma, Richmond, or occasionally San Francisco), working Monday-Friday 9-5pm, with occasional evenings and weekends per event schedule. Occasional light travel may be required for company events or training.
Prolonged periods of sitting at a desk and working on a computer.
Frequent use of hands for typing, writing, and handling office equipment.
Ability to lift and carry office supplies and equipment weighing up to 20 pounds.
Occasional standing, walking, bending, or reaching within the office environment.
Regular use of vision abilities including close vision, color vision, and ability to adjust focus.
Ability to communicate effectively with others via phone, video conference, and in person.
May require occasional travel between office locations or for business meetings.
What We Offer:
Salary range for this role is $76,500 - $110,500
The Eames Institute offers a competitive benefits package, including…
Medical, Dental, Vision and Life Insurance
401k employer match
Commuting benefits
Wellness stipend (annual)
Professional development stipend (annual)
$500 match for charitable giving, for every year of service up to five years
Unlimited paid time off policy in addition to fourteen paid holidays
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by your manager.
U.S. Equal Employment Opportunity Statement
The Eames Institute values diversity, inclusion & belonging for all, and is proud to be an Equal Employment Opportunity employer. We strive to create a workplace that empowers people of all backgrounds, identities, and experiences to feel respected, valued, and able to contribute at the highest level. If you're excited by this role but your professional experience doesn't perfectly align with the qualifications listed, we still encourage you to apply.
Auto-ApplyMarketing - Bloggers & Content Writers
Technical writer job in South San Francisco, CA
About Us: The CLASS Consulting Group is a boutique management consulting firm headquartered in SFO-Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/philanthropic organizations. It also offers community leadership opportunities to professionals. CLASS collaborates with its clients - the Non-Profit Organizations to help them realize their mission and create tangible value. CLASS offers business consulting services in Marketing, Strategy, Human Resources/ Organization, Finance and IT.
We are looking for motivated and committed individuals to join our volunteer-driven teams.
Position Type: Volunteering (All volunteering positions at The Class Consulting Group are unpaid)
Responsibilities:
Generate, research and pitch ideas for posts.
Write, edit, publish, and promote content on relevant third-party platforms.
Promote new posts using advertisements, emails, social media, and white papers and other methods to alert and attract new readers.
Collaborate with other departments to create innovative content ideas.
Analyze content marketing metrics and makes changes as needed. Maximize site traffic by utilizing Search Engine Optimization keywords.
Invite other bloggers, experts, or other notable guests to contribute content to the webpage.
Monitor responses to posts via the website, social media, or other platforms to better understand the audience.
Stay current on industry trends for possible opportunities to attract new readers or create stronger, more engaging content.
Requirements:
Education Qualification & Experience
Bachelor's degree in English, Communications, Journalism, Marketing, or related field.
At least 3-5 years of experience writing for a B2B/B2C audience.
Experience using WordPress, Weebly, and/or Joomla! preferred.
Knowledge of digital marketing tactics, including SEO, email marketing and web analytics
Skills/Abilities
Exceptional writing, research, and communication skills.
Creativity and adaptability.
Strong understanding of the target audience and industry trends.
Proficiency with computers, especially content management software, social media platforms, MS Office, and SEO keywords, basic understanding of HTML.
Ability to sit and type for extended periods.
Work collaboratively and efficaciously as a team member.
Commitment
Minimum 1+ year of commitment for the unpaid / pro-bono position.
Attend Weekly Meetings: 2 in-person and 2 conference calls.
Time: Minimum 5 hours per week [excluding meeting time].
Continuous learning
Benefits:
Leadership development opportunities.
Networking opportunities.
Group based learning.
Satisfactory volunteering experience.
The CLASS Consulting Group believes in equal opportunity and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Marketing Content Writer
Technical writer job in San Francisco, CA
📍 San Francisco, CA - preferred, remote is available for this role as well
About Slash:
Slash is building the future of business banking, one industry at a time. We believe businesses deserve financial infrastructure tailored to how they actually operate. That's why we're creating a new category of business banking. We combine the reliability of traditional banking (high yields, competitive rewards, and comprehensive security) with industry-specific features that make businesses more efficient, more competitive, and more profitable.
Started in 2021, Slash is one of the fastest growing fintechs in the world and we power over ten billion dollars a year in business purchasing across numerous industries. We're backed by some of the best investors in the world including Menlo Ventures, NEA, Y Combinator, Stanford University, and the founders of Tinder and Plaid. Slash is headquartered in San Francisco.
We're looking for a Marketing Content Writer to help scale our content engine and grow Slash's digital presence. You'll be at the forefront of creating high-impact, well-researched, and beautifully written content that ranks on search, drives organic growth, and builds Slash's reputation as the leading voice in modern business banking.
This role is perfect for a curious, detail-oriented writer who loves research, thrives in fast-moving environments, and wants to learn how to turn words into measurable growth.
What You'll Do:
Write and publish high-quality, SEO-optimized content (blog posts, guides, product pages
Research and analyze keywords, competitors, and industry trends to inform content strategy
Collaborate with growth, design, and product teams to align content with business goals
Continuously improve existing content for SEO performance and clarity
Develop a consistent voice and style that makes financial topics approachable and engaging
Measure performance through traffic, rankings, and conversion data - and iterate to improve
We're Looking For:
Willingness to put in hard, focused work. You take pride in producing excellent output, can handle deadlines without cutting corners, and thrive in environments where effort and results are closely linked
Strong writing skills with a clear, technical and engaging style: FinTech, business banking, news tone. Comfortable writing educational, informative and persuasive articles.
Excellent research ability and intellectual curiosity - you enjoy breaking down complex topics
Attention to detail, strong grammar, and ability to produce error-free copy
Comfort learning SEO/AEO basics (keyword research, on-page optimization, link structures) - no prior experience required, we'll teach you
Startup mindset: proactive, resourceful, and excited to build from the ground up
Bonus: experience writing for publications, student newspapers, blogs, or research papers
What's in it for You:
Work directly with Slash's growth and leadership team on projects that directly impact company success
Opportunity to learn SEO, growth, and content strategy hands-on in a high-growth fintech
True ownership culture within a fast-moving startup
Unlimited PTO, Health, Vision, and Dental coverage
Auto-ApplySpecialist, Standards Publications (TEMP)
Technical writer job in Milpitas, CA
Job Title: Specialist, Standards Publications (TEMP) Status: Temporary, 6 months with potential for conversion to regular full-time status Compensation: $38.00/hour - $43.00/hour
Reports to: Director of Standards
Although we're small, we're mighty and influence and impact society at large positively. At SEMI, we offer opportunities to connect and interact with world leaders, industry legends, and rising stars. We help our members develop public and private policies to strengthen global supply chains and promote business growth and prosperity. Learn and grow professionally through career opportunities such as rotational assignments. Contribute by influencing and impacting an industry that is the foundation for innovation and positive change in areas like environmental sustainability, thought leadership, and workforce development. We take pride in offering work-life balance so you can live your personal and professional life to the fullest.
As an equal opportunity employer, we welcome all to apply.
About SEMI
SEMI is the global industry association representing the electronics manufacturing and design supply chain. Through advocacy, market research, standards, sustainability, and workforce development, SEMI advances member interests and fosters collaboration across the semiconductor, microelectronics, and advanced manufacturing sectors.
Position Summary
The Specialist, Standards Publications ensures the accuracy, consistency, and timely release of SEMI Standards documents. This position supports editorial processes, manages publication workflows, and upholds compliance with established style guidelines.
The ideal candidate has a superior ability to focus on written document details (grammar, punctuation, formatting, layout, styles) with a high level of accuracy throughout the production of technical documents. The person can effectively prioritize, is highly productive, and can meet strict deadlines. The ideal candidate is customer focused; adept at developing and maintaining strong relationships internally and externally in a global environment.
Key Responsibilities
* Master the SEMI Standards Style Manual and Microsoft Word templates.
* Manage workload and meet deadlines with accuracy and efficiency.
* Perform detailed redlining and editing of documents.
* Revise and format text, tables, figures, and equations to ensure compliance.
* Verify consistency between versions and identify discrepancies.
* Prepare publication proofs for review and approval.
* Communicate effectively with team members and program participants.
* Convert documents to PDF and prepare final versions for publishing.
* Update the SEMI Standards Compilation of Terms monthly.
* Generate publication reports and maintain processing queues.
* Provide editorial support for ballots, reports, training materials, and presentations.
* Support additional tasks as needed.
Qualifications
Required
* Bachelor's degree in English, Technical Communications, or related field.
* Minimum 3 years· experience in copy editing, publishing, or standards/document production.
* Strong proficiency in Microsoft Word (including templates, styles, and macros).
* Intermediate knowledge of MS Word (2016 or later) and Adobe Acrobat Pro DC required. Familiarity with software version differences a plus.
* Strong English communication (written and verbal); Bilingual skills are a plus. Excellent reading comprehension, and the ability to follow written instructions.
* Excellent attention to detail and organizational skills.
* Knowledge of The Chicago Manual of Style is preferred.
* Ability to manage multiple priorities in a fast-paced environment.
Preferred
* Relevant experience working in a semiconductor manufacturing company is a plus.
* Demonstrated experience in working with culturally diverse staff and customers preferred - multilingual abilities in a language of SEMI presence (e.g., China, Korea, Taiwan) is a plus.
* Expected travel
Working at SEMI
SEMI offers a dynamic, mission-driven environment with a global footprint. Join a passionate team advancing one of the most foundational industries of the 21st century. SEMI is the global industry association representing the electronics manufacturing and design supply chain, connecting over 3,000 member companies and 1.3 million professionals worldwide. SEMI members are responsible for the innovations in materials, design, equipment, software, devices, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members prosper, create new markets, and address common industry challenges together. SEMI maintains offices in Berlin, Brussels, Hsinchu, Seoul, Shanghai, Singapore, Tokyo, Milpitas and Washington, D.C. For more information about SEMI, please visit us at SEMI.org.
As an equal opportunity employer, we welcome all to apply.
Specialist, Standards Publications (TEMP)
Technical writer job in Milpitas, CA
Apply Description
Job Title: Specialist, Standards Publications (TEMP)
Status: Temporary, 6 months with potential for conversion to regular full-time status
Compensation: $38.00/hour - $43.00/hour
Reports to: Director of Standards
Although we're small, we're mighty and influence and impact society at large positively. At SEMI, we offer opportunities to connect and interact with world leaders, industry legends, and rising stars. We help our members develop public and private policies to strengthen global supply chains and promote business growth and prosperity. Learn and grow professionally through career opportunities such as rotational assignments. Contribute by influencing and impacting an industry that is the foundation for innovation and positive change in areas like environmental sustainability, thought leadership, and workforce development. We take pride in offering work-life balance so you can live your personal and professional life to the fullest.
As an equal opportunity employer, we welcome all to apply.
About SEMI
SEMI is the global industry association representing the electronics manufacturing and design supply chain. Through advocacy, market research, standards, sustainability, and workforce development, SEMI advances member interests and fosters collaboration across the semiconductor, microelectronics, and advanced manufacturing sectors.
Position Summary
The Specialist, Standards Publications ensures the accuracy, consistency, and timely release of SEMI Standards documents. This position supports editorial processes, manages publication workflows, and upholds compliance with established style guidelines.
The ideal candidate has a superior ability to focus on written document details (grammar, punctuation, formatting, layout, styles) with a high level of accuracy throughout the production of technical documents. The person can effectively prioritize, is highly productive, and can meet strict deadlines. The ideal candidate is customer focused; adept at developing and maintaining strong relationships internally and externally in a global environment.
Key Responsibilities
· Master the SEMI Standards Style Manual and Microsoft Word templates.
· Manage workload and meet deadlines with accuracy and efficiency.
· Perform detailed redlining and editing of documents.
· Revise and format text, tables, figures, and equations to ensure compliance.
· Verify consistency between versions and identify discrepancies.
· Prepare publication proofs for review and approval.
· Communicate effectively with team members and program participants.
· Convert documents to PDF and prepare final versions for publishing.
· Update the SEMI Standards Compilation of Terms monthly.
· Generate publication reports and maintain processing queues.
· Provide editorial support for ballots, reports, training materials, and presentations.
· Support additional tasks as needed.
Qualifications
Required
· Bachelor's degree in English, Technical Communications, or related field.
· Minimum 3 years· experience in copy editing, publishing, or standards/document production.
· Strong proficiency in Microsoft Word (including templates, styles, and macros).
· Intermediate knowledge of MS Word (2016 or later) and Adobe Acrobat Pro DC required. Familiarity with software version differences a plus.
· Strong English communication (written and verbal); Bilingual skills are a plus. Excellent reading comprehension, and the ability to follow written instructions.
· Excellent attention to detail and organizational skills.
· Knowledge of The Chicago Manual of Style is preferred.
· Ability to manage multiple priorities in a fast-paced environment.
Preferred
· Relevant experience working in a semiconductor manufacturing company is a plus.
· Demonstrated experience in working with culturally diverse staff and customers preferred - multilingual abilities in a language of SEMI presence (e.g., China, Korea, Taiwan) is a plus.
· Expected travel
Working at SEMI
SEMI offers a dynamic, mission-driven environment with a global footprint. Join a passionate team advancing one of the most foundational industries of the 21st century. SEMI is the global industry association representing the electronics manufacturing and design supply chain, connecting over 3,000 member companies and 1.3 million professionals worldwide. SEMI members are responsible for the innovations in materials, design, equipment, software, devices, and services that enable smarter, faster, more powerful, and more affordable electronic products. Since 1970, SEMI has built connections that have helped its members prosper, create new markets, and address common industry challenges together. SEMI maintains offices in Berlin, Brussels, Hsinchu, Seoul, Shanghai, Singapore, Tokyo, Milpitas and Washington, D.C. For more information about SEMI, please visit us at SEMI.org.
As an equal opportunity employer, we welcome all to apply.
Content Writer I
Technical writer job in Palo Alto, CA
Content Writer I Job ID: 21-12062 Job Description: Create compelling and accurate responses for customer RFPs, RFIs, and other formal product functionality assessments, as well as creative responses such as informal proposals Synthesize technical features and customer business information to create content that clearly ties customer business issues and use cases to Client's solutions Use a variety of tools and resources - including Client's products themselves - to understand our products and gather information Collaborate with a broad range of other teams such as product management, product marketing, pursuit & capture, competitive intelligence, legal, and others, to coordinate and verify information Keep up to date on product enhancements, go-to-market strategies, and sales initiatives through scheduled and ad hoc trainings, release notes and documentation, blogs and press releases, and internal networking Support the broader Technical Marketing team on ad-hoc projects to develop, update, and enhance related content
Experience:
* Someone who doesn't have to learn everything (Need to have foundation knowledge already)
* Project management/technical writer with tech world/or something related to technical writer/working on RFP, couple of years of--any amount of couple of years.
* Someone who is Ok with being a contractor
* Striking balance between some foundation knowledge and look at traditional RFP and Proposal teams role
* Ideal candidate: Detail oriented, technical, processional writers who are researchers
* Job details
*
Library Science Writer
Technical writer job in Stanford, CA
Job Description
Number of hours per week: 24-40 hours Shift timing/schedule: 9AM-5:30 PM (with 30 min lunch break) Hybrid schedule (how many days onsite/at home): Remote and is available for inperson for weekly brainstorming/white-boarding meetings
Library Science Professional:
The Periyakoil Lab is seeking a detail-oriented and creative professional with training in library and information science to support the development of high-quality curricular materials for academic research programs. The ideal candidate will have experience in organizing and curating educational content, applying information literacy principles, and working collaboratively with faculty or instructional teams. Strong writing, editing skills are essential, along with a passion for making complex information accessible and engaging for learners.
Desired Qualifications:
The ideal candidate will hold a degree in Library and Information Science, with demonstrated experience in organizing and curating educational or research materials. A strong understanding of information literacy principles, metadata standards, and digital resource management is essential. Experience collaborating with faculty or instructional teams to develop curricular content is highly desirable, as is familiarity with learning management systems, instructional design tools, or open educational resources (OER).
Requirements:
Education & Experience (Required):
Bachelor\'s degree and three years of related experience, or a combination of education and related experience.
Knowledge, Skills And Abilities (Required):
Demonstrated knowledge of library and information science principles, including information organization, metadata standards, and digital resource curation
Understanding of information literacy frameworks and best practices for supporting learner engagement
Proven success in writing for publication in print, web, and other platforms.
Excellent writing and communication skills with proven ability to write, edit, and organize thoughts in a clear, concise, and well-organized manner.
Ability to understand materials of moderate complexity and synthesize across multiple sources to produce materials for trainees.
Ability to manage and prioritize multiple deadlines.
Excellent time management skills.
Physical Requirements:
Constantly perform desk-based computer tasks.
Frequently stand/walk, sit, grasp lightly/fine manipulation, and use a telephone, writing by hand.
Occasionally reach/work above shoulders, grasp forcefully, and sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
Visual and auditory acuity, including color vision required.
Content Writer
Technical writer job in San Jose, CA
In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States.
Job Description
UI/UX Content Writer/Copy Writer
Requirements:
• Senior content manager that leverages strong writing, user experience, and editorial skills to craft a variety of deliverables.
• Interfaces with PMs, Engineers, subject matter experts, and technical and design professionals to ensure consistency and clarity of message.
• Able to lead multiple projects while taking ownership of outcomes and applying creativity and innovative thinking.
Areas of expertise include:
• Editing Experience
• User Experience
• UX Writing
• Style Guide Development
• Content Strategy
• Marketing Writing
• Writing for Mobile
• Proofreading, Copy-editing
• Email and help content
Additional Information
All your information will be kept confidential according to EEO guidelines.
WebAPIs & Developer Documentation Writer (OAuth/JavaScript)
Technical writer job in Mountain View, CA
+ We are seeking an experienced Web APIs & Developer Tools Documentation Specialist to join our client's News Customer Solutions division. In this role, you'll help external news publisher developers understand and effectively use web APIs and developer tools.
+ This strategic documentation role requires a strong grasp of technical concepts, the ability to translate them for developer audiences, and a passion for making complex systems simple and accessible.
+ You'll create impactful documentation that helps media organizations worldwide use modern developer tools to deliver content to their audiences. If you're passionate about APIs, simplifying complex systems, and writing for a global developer audience, this role is for you.
**Key Responsibilities:**
+ Own Technical Documentation Across Three Core Areas:
+ Developer Website - External-facing API guides, usage explanations, and best practices.
+ Open-Source Demo Application - Interactive examples demonstrating API usage in JavaScript.
+ Internal Documentation - Resources for product, engineering, and cross-functional teams.
+ **Document OAuth Workflows and Web API Integration:** Produce clear, accurate documentation for OAuth 2.0 flows (e.g., client credentials, authorization code), token lifecycle, and secure integration patterns tailored for developer audiences.
+ **Develop JavaScript-Based Code Samples and Guides:** Create concise, real-world examples of API consumption, OAuth implementation, error handling, and interactive user flows using JavaScript.
+ **Write and Structure Content Using Markdown:** Use Markdown to develop well-structured, developer-friendly documentation for web-based and code-oriented environments.
+ **Collaborate Across Functions to Translate Complex Concepts:** Work with product managers, engineers, and designers to convert technical specifications, design flows, and product requirements into clear, user-centric documentation.
+ **Audit and Optimize Content Ecosystem:** Review developer portals, internal wikis, help centers, and open-source repositories to identify redundancies, gaps, and inconsistencies.
+ **Enhance Information Architecture:** Identify and implement improvements in content organization and narrative flow to improve discoverability, reuse, and clarity.
+ **Contribute to Open-Source Documentation:** Write inline code comments, onboarding instructions, and reference materials that improve clarity and usability for open-source contributors.
**Experience (Required):**
+ 5+ years of experience creating technical documentation for software products, platforms, and developer audiences, including developer portals, Computer Science course material, and open-source projects.
+ 2+ years of experience collaborating closely with software engineers, with a strong technical background or hands-on development experience.
+ Proven expertise in documenting web APIs, ideally for public-facing developer portals or open-source projects.
+ Solid understanding of modern web-based API usage, including client- and server-side OAuth and API client libraries.
+ Familiarity with JavaScript and common API use cases (able to read and interpret code).
+ Comfortable writing in Markdown within code-oriented environments.
+ Strong grasp of developer experience and technical storytelling.
+ Eagerness to learn and document emerging web technologies.
**Experience (Preferred):**
+ Experience with or knowledge of OAuth and authorization standards.
+ Background in information architecture, content structuring, or reorganizing large content libraries.
+ Publicly available writing samples or contributions to open-source documentation.
**Education:**
+ Bachelor's degree or equivalent practical experience.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.