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Technical writer jobs in Tennessee - 45 jobs

  • Technical Writer

    ITW 4.5company rating

    Technical writer job in Nashville, TN

    Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability. We're looking for a self-motivated **Technical Writer** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use. ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future. **Job Description** + **Help Documentation Management** + Own Alpine's online Help platform across several software products. + Translate complex technical processes and workflows into clear, concise, and user-friendly content. + **Self-Directed Workflow Execution** + Monitor product Jira boards to identify and prioritize documentation needs. + Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases. + Maintain consistent publishing cadence and version control. + **Cross-Functional Collaboration** + Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules. + Contribute to evolving documentation standards and system enhancements. **Key Competencies for Success** + **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing. + **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight. + **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback. **Qualifications** + Experience using Alpine truss design software or similar strongly preferred. + Excellent writing, editing, and organizational skills + 3+ years of technical writing experience, preferably in software or industrial products + Proven track record creating user manuals, online help, or knowledge-base content + Comfortable working in a fast-paced, agile environment and collaborating cross-functionally **Compensation Information:** Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced). _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
    $85k-105k yearly 60d+ ago
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  • IT Business Analyst II - Cirrus IQ

    Cirrus Aircraft 4.3company rating

    Technical writer job in Alcoa, TN

    The Business Analyst role works closely with our Business Partners to define business requirements, build business use cases, and document overall process/system improvements. This role requires the ability to work with cross-functional teams, interpret business needs and translate them into domain, capability, process, and system requirements. This individual drives finalization of analysis through Business Design Documentation and Solution Designs that align to technical principles, standards, and patterns; management of alignment with technical design and delivery by acting as the conduit between business groups and an IT development team. The role of a more senior Business Analyst will have overlapping job functions with the Quality Assurance and Application Analyst roles. This position is a critical member of the Information Technology team. Duties and Responsibilities/Essential Functions * Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation * Document requirements using Agile practices, Requirements Traceability Matrix or similar standard tool(s) * Document process design and mapping, including business rules and process flow impact including modeling skills * Develop an understanding of third-party software used by business partners * Use analytical thinking to improve or design new business processes; provides expertise in the modeling/mapping of such processes using Visio or similar tools * Develop test scenarios and cases for use in singular systems testing (involving only one application) * Participates in or conducts end user training, including development of user guides and reference materials * Partner with the Project Manager and the business community to ensure project deliverables are met, communicate regular status updates, and actively assist in issue resolution. * Partner with Product Owners, Program Managers, and the business community to ensure project issues get resolved, reporting stays current, and outstanding issues are tracked until resolved * Guides learning and adoption of new technologies through business partnerships * Documents resource requirements and works to support complete project plans * Regular, reliable, and predictable attendance. * Other projects and duties as assigned. Business Analyst 2 Essential Functions: * Independently authors test plans and test cases to complete integration and release testing in Azure DevOps or similar tools * Make configuration changes to third party software and/or provide guidance to business partners on how to achieve operational outcomes with the third-party software features. * Collaborates to produce technical specifications for specific software enhancements and new functionality * Serve in the Project Manager role for smaller initiatives * Develop test scenarios and cases for use in system solutions and integration testing * Support Governance at all levels of business processes through analysis and process creation * Collaborates to ensure Change Management is constant and seamless as possible Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. * Bachelor's degree in Computer Science, Business Administration or relevant field of study * Minimum 2-4 years relevant experience in sales/marketing/service environment delivering mobile applications, learning management system or retail/commerce platforms * Familiar with Agile principles and working with third-party software solution partners * Knowledge of continuous business improvement methodologies * Preference for work experience in a manufacturing or enterprise focused environment * Familiar with professional BA standards and software development lifecycle e.g., Business Analysis Body of Knowledge (BABOK), Project Management Body of Knowledge (PMBOK) and/or PMI Requirements Management Practice Guide, Certified Business Analysis Professional (CBAP) or PMI-PBA Certification is a PLUS * Strong interpersonal and communication skills * Self-starter able to motivate Business and Technical staff to meet goals and innovate * Experience working in a team-oriented, collaborative environment * Familiar with business architecture practices and business capability driven planning * Builds rapport in an open, friendly and accepting manner * Encourages the open expression of diverse ideas and opinions * Ability to solve problems using analytical problem-solving tools * Ability to manage multiple tasks and changing priorities Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law. Our Benefits: Cirrus provides a range of exciting benefits, including: * 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. * Employer-Paid Coverages: Group term life, short- and long-term disability insurance. * Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. * Free Health Tracking: With rewards for meeting health goals. * Generous PTO: 120 hours accrued within the first year. * Employee Referral Bonus: For referring talented candidates. * Career Development: Tuition reimbursement and professional growth opportunities. * Exclusive Discounts: Access to partner and marketplace discounts. * Community & Engagement: Company and employee clubs at various locations. These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
    $76k-101k yearly est. 60d+ ago
  • Technical Writer Co-op

    Mechanical Licensing Collective

    Technical writer job in Nashville, TN

    Are you interested in joining a purpose-driven company in the music industry? Do you thrive in a collaborative, hybrid work environment? If you do, we would like to get to know you. WORKING AT THE MLC The MLC is committed to excellence, service and transparency. Our culture is collaborative, and our team works in a hybrid environment. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges. Position: Technical Writer Co-Op Student Are you interested in helping create a brand-new, purpose-driven company in the music industry? Do you thrive in a collaborative, entrepreneurial environment? If you do, we would like to get to know you. WORKING AT THE MLC The MLC is committed to excellence, service, transparency, and diversity. Our culture is collaborative, our people are adaptable, and our office environment is open. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges. THE ROLE In this role, you will be responsible for creating clear, well-written documentation that translates complex information into easily understandable content for diverse audiences. This role requires someone to collaborate closely with a wide range of employees, from Executives to Associates, to produce high-quality documentation that provides process transparency. The documentation helps support onboarding, training, and business continuity initiatives. ESSENTIAL RESPONSIBILITIES DEVELOP DOCUMENTATION: • Develop and maintain Standard Operating Procedures, Flow Charts, and User Reference Guides. • Collaborate with various subject matter experts to gather information and understand processes. • Translate complex concepts into clear, concise, and engaging content. • Edit and proofread documentation for grammar, clarity, consistency, and accuracy. • Organize and structure content for optimal readability and accessibility. • Maintain version control and ensure documentation is up-to-date. • Create visuals such as screenshots or diagrams to enhance documentation. • Ensure compliance with MLC branding and style guidelines. • Support the maintenance and accuracy of the The MLC's internal document library. QUALIFICATIONS • Pursuing a bachelor's degree in English, Technical Communication, or Technical Writing. • Strong writing, editing, and proofreading skills. • Proficiency with documentation tools such as Microsoft Word, Visio, and SharePoint. • Comfortable interviewing subject matter experts and asking clarifying questions. • Ability to manage multiple priorities simultaneously. • Excellent organizational and time management skills. • Interest in learning about the music industry and operational systems is a plus. YOU WILL CHAMPION THE MLC'S CULTURE BY: Embracing The MLC's leadership values and applying The MLC's Guiding Principles to your team's work process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas Building a diverse and dynamic team; mentoring team members; developing future leaders Inspiring others with your enthusiasm and humility YOU WILL CHAMPION THE MLC'S CULTURE BY: Embracing The MLC's leadership values and applying The MLC's Guiding Principles to your team's work Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas Building a dynamic team; mentoring team members; developing future leaders Inspiring others with your enthusiasm and humility THE MLC IS AN EQUAL OPPORTUNITY EMPLOYER THE MLC DOES NOT MAKE EMPLOYMENT DECISIONS BASED ON RACE, COLOR, RELIGION OR RELIGIOUS BELIEF, ETHNIC OR NATIONAL ORIGIN, SEX, GENDER, GENDER-IDENTITY, SEXUAL ORIENTATION, MARITAL STATUS, CITIZENSHIP STATUS, DISABILITY, AGE, MILITARY OR VETERAN STATUS, OR ANY OTHER CATEGORY PROTECTED BY LOCAL, STATE, OR FEDERAL LAW. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, TRANSFER, LEAVES OF ABSENCE, AND COMPENSATION.
    $47k-66k yearly est. Auto-Apply 20d ago
  • Sr Technical Writer

    Sciera

    Technical writer job in Tennessee

    SrTechnical Writer Experience - 5-6 Years Experience in Technical Documentation in Software, Excellent Communication Open for Contract/or full time RESPONSIBILITIES Develop comprehensive documentation that meets organizational standards Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications Evaluate current content and develop innovative approaches for improvements Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation REQUIREMENTS Bachelor's degree in a relevant technical field 4+ years' industry experience as an effective technical writer Proven ability to quickly learn and understand complex topics Previous experience writing documentation and procedural materials for multiple audiences Superior written and verbal communication skills, with a keen eye for detail - Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content PREFERRED REQUIREMENTS Proven ability to handle multiple projects simultaneously, with an eye for prioritization Firm understanding of the systems development life cycle (SDLC) Previous software development experience Certification through the Society for Technical Communicators - Experience using XML tools to create documentation
    $52k-70k yearly est. 60d+ ago
  • Technical Writer

    Centrus Global

    Technical writer job in Oak Ridge, TN

    If you love turning complex engineering talk into something everyone can understand, this is your kind of role. As a Technical Writer for Centrus Energy's American Centrifuge Operating (ACO) Engineering Department, you'll be the storyteller behind our technology - translating detailed technical processes, drawings, and change requests into clear, compliant, and accessible documentation. From engineering procedures to software and firmware documentation, your words will help ensure accuracy, regulatory compliance, and smooth communication across the organization. You'll collaborate with some of the brightest engineers, quality specialists, and configuration management pros to keep our documentation precise, polished, and audit-ready. If you thrive in detail, love order, and take pride in making technical content look effortless-this job has your name on it. What You Will Do: You'll create, edit, and manage engineering documents, ECRs, and procedures to ensure consistency and compliance with Centrus standards. You'll work across engineering, configuration management, and quality teams to gather information, validate content, and ensure traceability in systems like Windchill PDM. You'll also help prepare for audits, support process documentation, and develop training or onboarding materials that make complex systems understandable. Along the way, you'll help modernize documentation workflows, introduce automation where possible, and maintain a clean, current document library that keeps the engineering organization running smoothly. We'd Love to Hear From People With: A Bachelor's degree or equivalent experience. 3+ years of experience in technical writing-preferably in an engineering, manufacturing, or regulated environment. Strong understanding of engineering documentation, configuration management, and technical editing. Familiarity with PDM/document control systems (Windchill preferred). Excellent command of English grammar, formatting, and technical writing conventions. Ability to read and interpret engineering drawings, specs, and regulatory standards. Strong collaboration and communication skills, with a knack for keeping complex projects organized. The ability to obtain and maintain a “Q” clearance. A Successful Candidate Brings: Experience in a highly regulated industry (nuclear, aerospace, defense, or energy preferred). Familiarity with Windchill administration or similar PDM tools. An eye for process improvement-automating, streamlining, and simplifying wherever possible. A passion for precision and a love for making technical content clear, compliant, and compelling. An active or previously held Q-level security clearance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position will require a pre -employment background check and a pre-employment drug test. Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made. In addition, once employe, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required. Centrus Energy Corp. is an Equal Opportunity Employer.
    $48k-66k yearly est. Auto-Apply 18h ago
  • Technical Writer

    Centrus Energy 3.9company rating

    Technical writer job in Oak Ridge, TN

    If you love turning complex engineering talk into something everyone can understand, this is your kind of role. As a Technical Writer for Centrus Energy's American Centrifuge Operating (ACO) Engineering Department, you'll be the storyteller behind our technology - translating detailed technical processes, drawings, and change requests into clear, compliant, and accessible documentation. From engineering procedures to software and firmware documentation, your words will help ensure accuracy, regulatory compliance, and smooth communication across the organization. You'll collaborate with some of the brightest engineers, quality specialists, and configuration management pros to keep our documentation precise, polished, and audit-ready. If you thrive in detail, love order, and take pride in making technical content look effortless-this job has your name on it. What You Will Do: You'll create, edit, and manage engineering documents, ECRs, and procedures to ensure consistency and compliance with Centrus standards. You'll work across engineering, configuration management, and quality teams to gather information, validate content, and ensure traceability in systems like Windchill PDM. You'll also help prepare for audits, support process documentation, and develop training or onboarding materials that make complex systems understandable. Along the way, you'll help modernize documentation workflows, introduce automation where possible, and maintain a clean, current document library that keeps the engineering organization running smoothly. We'd Love to Hear From People With: A Bachelor's degree or equivalent experience. 3+ years of experience in technical writing-preferably in an engineering, manufacturing, or regulated environment. Strong understanding of engineering documentation, configuration management, and technical editing. Familiarity with PDM/document control systems (Windchill preferred). Excellent command of English grammar, formatting, and technical writing conventions. Ability to read and interpret engineering drawings, specs, and regulatory standards. Strong collaboration and communication skills, with a knack for keeping complex projects organized. The ability to obtain and maintain a “Q” clearance. A Successful Candidate Brings: Experience in a highly regulated industry (nuclear, aerospace, defense, or energy preferred). Familiarity with Windchill administration or similar PDM tools. An eye for process improvement-automating, streamlining, and simplifying wherever possible. A passion for precision and a love for making technical content clear, compliant, and compelling. An active or previously held Q-level security clearance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. This position will require a pre -employment background check and a pre-employment drug test. Centrus Energy and all subsidiaries shall abide by the applicable legal requirements. We prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. This position requires the successful candidate to obtain and maintain a Q security clearance. Candidates for positions requiring a security clearance are required to be tested for the absence of any illegal drug as defined in 10 CFR 707.4 prior to an offer of employment being made. In addition, once employe, employees will become part of a random drug testing program and may also be tested in the event of any incident causing injury or causing damage to property, or if it is determined that there is a reasonable suspicion the employee is under the influence of drugs or alcohol. This position will require preemployment background check on the part of the Company and in order to receive a Q security clearance, a background investigation by the Federal government. Subsequent Federal government reinvestigations may be required. Centrus Energy Corp. is an Equal Opportunity Employer.
    $44k-61k yearly est. Auto-Apply 18h ago
  • *Technical Writer I

    Conflux Systems, Inc.

    Technical writer job in Loudon, TN

    The Technical Writer is responsible for working both independently and collaboratively as part of a team. The position researches products, services, technology or concepts to be documented and easily understood by a broad audience. Desired skills: • Proficiency in technical and common office software (Microsoft Office Tools, Microsoft Teams) • Ability to pay attention to details. • Effective written and oral communication skills. • Ability to prioritize and execute tasks in a fast-paced environment. • Willingness to take on new challenges and build on current skills. • Exceptional analytical and conceptual thinking skills. • Ability to multi-task and be a self-starter. • Ability to check all technical material for consistency and accuracy. • Background in manufacturing a plus. • Power BI and reporting skills a plus. • Scheduling Microsoft Teams meetings for recording and editing videos a plus. Duties and responsibilities include:
    $48k-66k yearly est. 60d+ ago
  • Technical Writer - Engineering Governance

    Default 4.5company rating

    Technical writer job in Chattanooga, TN

    BUILT TO CONNECT At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers, and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and well-being, so you can be your best at work and at home. Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before. We're looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec. LOCATION: This is an on-site position. Work can be done at any US Astec location - TN, WI, IL, KS, NE, SD, OR. ABOUT THE POSITION The Engineering Governance Technical Writer will work under the Global CAD Manager, partnering with cross-functional teams to develop and maintain internal engineering documentation for the Astec Global Engineering team. The role centers on producing clear, concise, high-information-density content-policies, standards, procedures, work instructions, best practices, and training materials-optimized for both human readers and AI-enabled tools used for translation, search, and content reuse. The writer will review team content, organize complex technical information, and ensure consistent communication across the global organization. The position also involves establishing and improving processes for reusing written data across platforms and languages, coordinating accurate third-party translations, and managing documentation and training assets. Deliverables & Responsibilities · Collaborate with cross-functional teams to create and maintain clear, concise, high-information-density policies, standards, procedures, work instructions, and best practices. · Review and edit team-developed content to ensure clarity, consistency, and alignment with engineering governance. · Assist in developing training materials designed for effective comprehension and reuse. · Organize complex technical information into formats optimized for both human readers and AI-enabled parsing, translation, and reuse. · Develop processes that support efficient reuse of written content across multiple languages and delivery formats, including PDFs, help files, SharePoint pages, and training materials. · Coordinate with third parties to ensure accurate, efficient translation into languages such as English, French, Portuguese, and Hindi. · Manage the storage, organization, and revision control of technical documentation and training materials. · Recommend process and system improvements to enhance documentation quality and efficiency. · Aggressively support and promote the OneASTEC culture. To be successful in this role, your experience and competencies are: · Bachelor's degree or higher in English, Technical Writing, or a related discipline · Minimum of 5 years of related experience in policy, standards, procedure, and work instruction creation for engineering teams. · Experience with AI for information and data conversion is preferred. · Effective communication, analytical , and critical thinking skills · Experience preparing illustrations, photographs, diagrams, and charts for use in technical documentation. · Solid written communication skills; technical writing, editing and documentation experience. · Proficient with MS Office, InDesign, DITA XML authoring software such as OxygenXML. · Familiarity with 2D and 3D CAD tools · Ability to manage multiple assignments and priorities. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success Travel Requirements: As Needed (not expected to exceed 10%) NOTE: This position may be responsible for certain internal control responsibilities. These internal control responsibilities are verbally communicated to the incumbent and periodic feedback is provided as it relates to the performance of these internal control responsibilities. WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting, or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $41k-61k yearly est. 18d ago
  • IT Business Analyst II - Cirrus IQ

    Cirrus 3.4company rating

    Technical writer job in Alcoa, TN

    The Business Analyst role works closely with our Business Partners to define business requirements, build business use cases, and document overall process/system improvements. This role requires the ability to work with cross-functional teams, interpret business needs and translate them into domain, capability, process, and system requirements. This individual drives finalization of analysis through Business Design Documentation and Solution Designs that align to technical principles, standards, and patterns; management of alignment with technical design and delivery by acting as the conduit between business groups and an IT development team. The role of a more senior Business Analyst will have overlapping job functions with the Quality Assurance and Application Analyst roles. This position is a critical member of the Information Technology team. Duties and Responsibilities/Essential Functions Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation Document requirements using Agile practices, Requirements Traceability Matrix or similar standard tool(s) Document process design and mapping, including business rules and process flow impact including modeling skills Develop an understanding of third-party software used by business partners Use analytical thinking to improve or design new business processes; provides expertise in the modeling/mapping of such processes using Visio or similar tools Develop test scenarios and cases for use in singular systems testing (involving only one application) Participates in or conducts end user training, including development of user guides and reference materials Partner with the Project Manager and the business community to ensure project deliverables are met, communicate regular status updates, and actively assist in issue resolution. Partner with Product Owners, Program Managers, and the business community to ensure project issues get resolved, reporting stays current, and outstanding issues are tracked until resolved Guides learning and adoption of new technologies through business partnerships Documents resource requirements and works to support complete project plans Regular, reliable, and predictable attendance. Other projects and duties as assigned. Business Analyst 2 Essential Functions: Independently authors test plans and test cases to complete integration and release testing in Azure DevOps or similar tools Make configuration changes to third party software and/or provide guidance to business partners on how to achieve operational outcomes with the third-party software features. Collaborates to produce technical specifications for specific software enhancements and new functionality Serve in the Project Manager role for smaller initiatives Develop test scenarios and cases for use in system solutions and integration testing Support Governance at all levels of business processes through analysis and process creation Collaborates to ensure Change Management is constant and seamless as possible Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Business Administration or relevant field of study Minimum 2-4 years relevant experience in sales/marketing/service environment delivering mobile applications, learning management system or retail/commerce platforms Familiar with Agile principles and working with third-party software solution partners Knowledge of continuous business improvement methodologies Preference for work experience in a manufacturing or enterprise focused environment Familiar with professional BA standards and software development lifecycle e.g., Business Analysis Body of Knowledge (BABOK), Project Management Body of Knowledge (PMBOK) and/or PMI Requirements Management Practice Guide, Certified Business Analysis Professional™ (CBAP ) or PMI-PBA Certification is a PLUS Strong interpersonal and communication skills Self-starter able to motivate Business and Technical staff to meet goals and innovate Experience working in a team-oriented, collaborative environment Familiar with business architecture practices and business capability driven planning Builds rapport in an open, friendly and accepting manner Encourages the open expression of diverse ideas and opinions Ability to solve problems using analytical problem-solving tools Ability to manage multiple tasks and changing priorities Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law. Our Benefits: Cirrus provides a range of exciting benefits, including: 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. Employer-Paid Coverages: Group term life, short- and long-term disability insurance. Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. Free Health Tracking: With rewards for meeting health goals. Generous PTO: 120 hours accrued within the first year. Employee Referral Bonus: For referring talented candidates. Career Development: Tuition reimbursement and professional growth opportunities. Exclusive Discounts: Access to partner and marketplace discounts. Community & Engagement: Company and employee clubs at various locations. These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
    $68k-92k yearly est. 60d+ ago
  • Technical Business Analyst

    Insight Global

    Technical writer job in Chattanooga, TN

    Insight Global is supporting a client in hiring a Technical Business Analyst with a strong focus on system integration. This is a highly technical role requiring close collaboration with developers and the ability to translate business needs into detailed technical documentation. The ideal candidate will be confident, assertive, and capable of leading discovery sessions, asking the right questions, and pushing for clarity when stakeholders are vague. This person must be comfortable working in fast-paced environments, creating process flows and data diagrams, and writing basic SQL queries to validate and troubleshoot data. Travel is required as needed, particularly during acquisitions or startup initiatives, and candidates must be comfortable in client-facing settings. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements 5+ years of experience as a Technical Business Analyst Strong system integration experience Ability to work directly with developers Proficient in writing and interpreting basic SQL queries Skilled in creating process flows, data diagrams, and mapping data movement Willingness to travel as needed Experience with Boomi Exposure to Microsoft Dynamics 365 Finance & Operations (D365 F&O)
    $62k-83k yearly est. 60d+ ago
  • Technical Writer - Engineering Governance

    Astec Industries Inc. 4.6company rating

    Technical writer job in Chattanooga, TN

    BUILT TO CONNECT At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers, and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and well-being, so you can be your best at work and at home. Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before. We're looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec. LOCATION: This is an on-site position. Work can be done at any US Astec location - TN, WI, IL, KS, NE, SD, OR. ABOUT THE POSITION The Engineering Governance Technical Writer will work under the Global CAD Manager, partnering with cross-functional teams to develop and maintain internal engineering documentation for the Astec Global Engineering team. The role centers on producing clear, concise, high-information-density content-policies, standards, procedures, work instructions, best practices, and training materials-optimized for both human readers and AI-enabled tools used for translation, search, and content reuse. The writer will review team content, organize complex technical information, and ensure consistent communication across the global organization. The position also involves establishing and improving processes for reusing written data across platforms and languages, coordinating accurate third-party translations, and managing documentation and training assets. Deliverables & Responsibilities * Collaborate with cross-functional teams to create and maintain clear, concise, high-information-density policies, standards, procedures, work instructions, and best practices. * Review and edit team-developed content to ensure clarity, consistency, and alignment with engineering governance. * Assist in developing training materials designed for effective comprehension and reuse. * Organize complex technical information into formats optimized for both human readers and AI-enabled parsing, translation, and reuse. * Develop processes that support efficient reuse of written content across multiple languages and delivery formats, including PDFs, help files, SharePoint pages, and training materials. * Coordinate with third parties to ensure accurate, efficient translation into languages such as English, French, Portuguese, and Hindi. * Manage the storage, organization, and revision control of technical documentation and training materials. * Recommend process and system improvements to enhance documentation quality and efficiency. * Aggressively support and promote the OneASTEC culture. To be successful in this role, your experience and competencies are: * Bachelor's degree or higher in English, Technical Writing, or a related discipline * Minimum of 5 years of related experience in policy, standards, procedure, and work instruction creation for engineering teams. * Experience with AI for information and data conversion is preferred. * Effective communication, analytical, and critical thinking skills * Experience preparing illustrations, photographs, diagrams, and charts for use in technical documentation. * Solid written communication skills; technical writing, editing and documentation experience. * Proficient with MS Office, InDesign, DITA XML authoring software such as OxygenXML. * Familiarity with 2D and 3D CAD tools * Ability to manage multiple assignments and priorities. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. * Continuous devotion to meeting the needs of our customers * Honesty and integrity in all aspects of business * Respect for all individuals * Preserving entrepreneurial spirit and innovation * Safety, quality and productivity as means to ensure success Travel Requirements: As Needed (not expected to exceed 10%) NOTE: This position may be responsible for certain internal control responsibilities. These internal control responsibilities are verbally communicated to the incumbent and periodic feedback is provided as it relates to the performance of these internal control responsibilities. WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting, or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $41k-54k yearly est. 19d ago
  • IT Business Analyst

    m Force Staffing

    Technical writer job in Nashville, TN

    MForce has partnered with the Tennessee Department of Treasury in a recruiting effort for an IT Business Analyst. This is a permanent position with the State of TN. The Tennessee Department of Treasury impacts the lives of Tennesseans every day. Treasury is responsible for many of the financial operations of state government, including managing more than $50 billion in assets through its various investment programs. They administer the State's Retirement Program, RetireReadyTN, which combines the state pension plan, Tennessee Consolidated Retirement System, and the State's Deferred Compensation plan. Treasury serves all Tennesseans by helping to educate and empower them to make smart financial choices, and by providing public-serving programs in the areas of college savings, financial literacy, unclaimed property, criminal injuries compensation, and more. Job Overview: The Information Systems Division is looking for a Business Analyst. The IS Division is responsible for understanding and representing the perspective and technology needs of the Treasury program areas, creating and maintaining systems and user documentation, and training of end-users. Key Responsibilities • Member of IS project team responsible for eliciting, analyzing, communicating and validating business requirements. • Interprets Information Systems policies and procedures and in facilitating process improvement and workflow management. • Facilitates meetings and/or design sessions to validate, prioritize, and document specific requirements for application enhancements and new development. • Creates documentation including: process diagrams, UML models, user cases, business functional and non-functional requirements. Qualifications Qualifications: Graduation from an accredited four-year college or university with a bachelor's degree in Information Systems or Computer Science or two years in a business unit to be supported with a bachelor's degree in Accounting, Business Administration, or Management. In addition, three years of experience in any of the following: business analysis, systems training, leading or managing the process involved in planning and implementing new information systems or planning, and integrating new technologies into existing systems Additional Information M Force Staffing is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. In addition to federal law requirements, M Force Staffing complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. M Force Staffing is an E-Verify Employer
    $62k-83k yearly est. 12h ago
  • Technical Publications Specialist

    Embraer S.A

    Technical writer job in Nashville, TN

    Performs technical and administrative tasks at the direction of the Manager Quality Assurance. JOB RESPONSIBLITIES * The Technical Publications Specialist acts as an assistant to the Manager Quality Assurance. * Maintains and makes available a current library of maintenance manuals, service bulletins, service letters, airworthiness directives, FAA regulations, and standard operating procedures. * Prepares documents and other information for submission to the FAA. Ø Analyzes and interprets quality data in order to develop, methods, procedures, and systems to improve all quality functions. * Performs special assignments and projects, as directed by the Manager Quality Assurance. * Properly certificated in accordance with FAR 65, Subpart D. * Actively participates in company directed continuous improvement initiatives and activities. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES Education: * High School Diploma, BS Degree in Aviation preferred * A&P License Experience: * AS9100 / ISO 9001 / CASE-1A familiarization a plus Ø Experience with Microsoft Office Suite and Adobe * Generally, 5-8 years' experience as an aircraft inspector Knowledge, Skills & Abilities: * Knowledge of safety and operating procedures for power-on aircraft * Ability to understand procedures, acting in problem solving, suggesting improvements. * Working Conditions / Environment/ Special Requirements * Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and Federal regulations. * Ability to work flexible hours and different shifts if required GENERAL COMMITMENT FOR ALL EMPLOYEES * Commitment to company values and complies with department norms, policies, directives, and procedures. * Incorporates Lean and P3E processes and concepts into daily activities. * Strive for continuous improvement to processes and procedures. * Safeguards confidential and proprietary documents and information. * Satisfies work schedule requirements. * The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned. Embraer is an Equal Opportunity Employer.
    $41k-63k yearly est. 9d ago
  • Senior Corporate Communications Writer

    Palmetto GBA 4.5company rating

    Technical writer job in Nashville, TN

    We have an opening for the position of Senior Corporate Communications Writer at CGS Administrators, LLC, a subsidiary of BlueCross BlueShield of South Carolina. In this role, you will be responsible for developing a variety of internal and external communications materials that support the company and its subsidiaries. You will collaborate with business partners, colleagues, and customers to identify documentation needs. This includes analyzing project requirements, conducting research, and gathering information to produce clear, accurate, and technically sound content. Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are committed to the same philosophy, consider joining our team! Description Logistics: CGS (cgsadmin.com)- one of BlueCross BlueShield's South Carolina subsidiary companies Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-4:30PM. This role is located at 26 Century Blvd, Suite ST610, Nashville, TN 37214. What You'll Do: Plans, designs, research, writes, and edits a range of internal/external communications materials for the company and subsidiaries. Materials include but are not limited to user guides, ISO and other standard format procedure manuals, responses to RFI/RFPs, white papers and reports, presentations, etc. Edits copy; proofs design and assists with design direction of materials. Coordinates printing and distribution (internal/external) of said materials. Organizes, develops, composes/prepares clear, concise, and readable written text, graphics, and charts/diagrams, and coordinates layout and material organization. Delivers final product and ensures final product is professional in appearance and meets all policy standards and internal/external requirements. Works with business partners, colleagues, customers, etc., to identify business needs. Analyzes project requirements to determine types of documents needed. Partners with and interviews subject matter experts (SMEs) in technical, operational, and support areas to collect/gather, and interpret information and compose technical content. Research and identifies available reference sources to successfully complete projects. Ensures that all guidelines are met with respect to proper usage of logos and brands. Develops documentation project plans and timelines. Tracks project and maintain high level of customer service with customers. Ensures appropriate staff and management are informed of project status. Maintains best practices documentation for internal/external use. Maintains corporate history knowledge base as well as routine material generated for executive and board meetings. Prepares monthly/weekly reports for management regarding all plan development activities to include completed items and incomplete/pending items. To Qualify For This Position, You'll Need The Following: Required Education: Bachelor's Required Work Experience: 4 Years of communication experience to include business technical writing, various writing styles standards. Skills and Abilities: Collaborates with stakeholders, coordinates production, designs communications materials, plan development projects, presents concepts to clients, writes communication content. We Prefer That You Have The Following: Portfolio of writing samples Proficiency in AP Style, Plain Language and/or 508 accessibilities Experience writing business proposals Experience writing work instructions Our Comprehensive Benefits Package Includes The Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance · Paid Time Off (PTO) · On-site cafeterias and fitness centers in major locations Education Assistance · Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.
    $52k-81k yearly est. Auto-Apply 6d ago
  • IT Developer Senior

    First Horizon Corp 3.9company rating

    Technical writer job in Memphis, TN

    The IT Developer Senior will define and implement Salesforce environment strategy using Salesforce Sandboxes; define and implement branching and deployment strategy; integrate multiple technologies with Salesforce.com/Force.com; display expertise in implementing REST & SOAP API. 40 hours per week. Role requires up to 3% domestic travel. Required Qualification Include: Requires a Bachelor's degree or equivalent in Electronics Engineering, Computer Science, or a related field. Must have experience in the following: 5 years of experience in the job offered or related. Must have 5 years of nCino implementation experience; 5 years of salesforce implementation experience; 5 years of design experience including implementation of custom applications on Force.com using APEX programming, Lightning, SOQL, process builder, flow and other standard and advanced salesforce automation tools; 5 years of experience in nCino UI, nCino DocMan, nCino Portal; 10 years of experience in C# or java, JSON, RESTFul, SQL, SOAP/XML, AJAX, CSS, Angular, JQuery, javascript, HTML5; and 10 years of experience conducting and driving agile ceremonies such as sprint planning, daily stand up, sprint review, sprint retrospective, and release planning. Role requires up to 3% domestic travel. Any applicant who is interested in this position may apply via website: First Horizon Bank at **************************** Requisition number: ITDEV015066 About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $86k-104k yearly est. 60d+ ago
  • IT Business Analyst II - Cirrus Approach

    Cirrus Aircraft 4.3company rating

    Technical writer job in Alcoa, TN

    The Business Analyst role works closely with our Business Partners to define business requirements, build business use cases, and document overall process/system improvements. This role requires the ability to work with cross-functional teams, interpret business needs and translate them into domain, capability, process, and system requirements. This individual drives finalization of analysis through Business Design Documentation and Solution Designs that align to technical principles, standards, and patterns; management of alignment with technical design and delivery by acting as the conduit between business groups and an IT development team. The role of a more senior Business Analyst will have overlapping job functions with the Quality Assurance and Application Analyst roles. This position is a critical member of the Information Technology team. Duties and Responsibilities/Essential Functions * Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation * Document requirements using Agile practices, Requirements Traceability Matrix or similar standard tool(s) * Document process design and mapping, including business rules and process flow impact including modeling skills * Develop an understanding of third-party software used by business partners * Use analytical thinking to improve or design new business processes; provides expertise in the modeling/mapping of such processes using Visio or similar tools * Develop test scenarios and cases for use in singular systems testing (involving only one application) * Participates in or conducts end user training, including development of user guides and reference materials * Partner with the Project Manager and the business community to ensure project deliverables are met, communicate regular status updates, and actively assist in issue resolution. * Partner with Product Owners, Program Managers, and the business community to ensure project issues get resolved, reporting stays current, and outstanding issues are tracked until resolved * Guides learning and adoption of new technologies through business partnerships * Documents resource requirements and works to support complete project plans * Regular, reliable, and predictable attendance. * Other projects and duties as assigned. Business Analyst 2 Essential Functions: * Independently authors test plans and test cases to complete integration and release testing in Azure DevOps or similar tools * Make configuration changes to third party software and/or provide guidance to business partners on how to achieve operational outcomes with the third-party software features. * Collaborates to produce technical specifications for specific software enhancements and new functionality * Serve in the Project Manager role for smaller initiatives * Develop test scenarios and cases for use in system solutions and integration testing * Support Governance at all levels of business processes through analysis and process creation * Collaborates to ensure Change Management is constant and seamless as possible Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. * Bachelor's degree in Computer Science, Business Administration or relevant field of study * Minimum 2-4 years relevant experience in sales/marketing/service environment delivering mobile applications, learning management system or retail/commerce platforms * Familiar with Agile principles and working with third-party software solution partners * Knowledge of continuous business improvement methodologies * Preference for work experience in a manufacturing or enterprise focused environment * Familiar with professional BA standards and software development lifecycle e.g., Business Analysis Body of Knowledge (BABOK), Project Management Body of Knowledge (PMBOK) and/or PMI Requirements Management Practice Guide, Certified Business Analysis Professional (CBAP) or PMI-PBA Certification is a PLUS * Strong interpersonal and communication skills * Self-starter able to motivate Business and Technical staff to meet goals and innovate * Experience working in a team-oriented, collaborative environment * Familiar with business architecture practices and business capability driven planning * Builds rapport in an open, friendly and accepting manner * Encourages the open expression of diverse ideas and opinions * Ability to solve problems using analytical problem-solving tools * Ability to manage multiple tasks and changing priorities Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law. Our Benefits: Cirrus provides a range of exciting benefits, including: * 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. * Employer-Paid Coverages: Group term life, short- and long-term disability insurance. * Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. * Free Health Tracking: With rewards for meeting health goals. * Generous PTO: 120 hours accrued within the first year. * Employee Referral Bonus: For referring talented candidates. * Career Development: Tuition reimbursement and professional growth opportunities. * Exclusive Discounts: Access to partner and marketplace discounts. * Community & Engagement: Company and employee clubs at various locations. These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
    $76k-101k yearly est. 60d+ ago
  • Technical Writer Co-op

    Mechanical Licensing Collective

    Technical writer job in Nashville, TN

    Job Description Are you interested in joining a purpose-driven company in the music industry? Do you thrive in a collaborative, hybrid work environment? If you do, we would like to get to know you. WORKING AT THE MLC The MLC is committed to excellence, service and transparency. Our culture is collaborative, and our team works in a hybrid environment. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges. Position: Technical Writer Co-Op Student Are you interested in helping create a brand-new, purpose-driven company in the music industry? Do you thrive in a collaborative, entrepreneurial environment? If you do, we would like to get to know you. WORKING AT THE MLC The MLC is committed to excellence, service, transparency, and diversity. Our culture is collaborative, our people are adaptable, and our office environment is open. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges. THE ROLE In this role, you will be responsible for creating clear, well-written documentation that translates complex information into easily understandable content for diverse audiences. This role requires someone to collaborate closely with a wide range of employees, from Executives to Associates, to produce high-quality documentation that provides process transparency. The documentation helps support onboarding, training, and business continuity initiatives. ESSENTIAL RESPONSIBILITIES DEVELOP DOCUMENTATION: • Develop and maintain Standard Operating Procedures, Flow Charts, and User Reference Guides. • Collaborate with various subject matter experts to gather information and understand processes. • Translate complex concepts into clear, concise, and engaging content. • Edit and proofread documentation for grammar, clarity, consistency, and accuracy. • Organize and structure content for optimal readability and accessibility. • Maintain version control and ensure documentation is up-to-date. • Create visuals such as screenshots or diagrams to enhance documentation. • Ensure compliance with MLC branding and style guidelines. • Support the maintenance and accuracy of the The MLC's internal document library. QUALIFICATIONS • Pursuing a bachelor's degree in English, Technical Communication, or Technical Writing. • Strong writing, editing, and proofreading skills. • Proficiency with documentation tools such as Microsoft Word, Visio, and SharePoint. • Comfortable interviewing subject matter experts and asking clarifying questions. • Ability to manage multiple priorities simultaneously. • Excellent organizational and time management skills. • Interest in learning about the music industry and operational systems is a plus. YOU WILL CHAMPION THE MLC'S CULTURE BY: Embracing The MLC's leadership values and applying The MLC's Guiding Principles to your team's work process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas Building a diverse and dynamic team; mentoring team members; developing future leaders Inspiring others with your enthusiasm and humility YOU WILL CHAMPION THE MLC'S CULTURE BY: Embracing The MLC's leadership values and applying The MLC's Guiding Principles to your team's work Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas Building a dynamic team; mentoring team members; developing future leaders Inspiring others with your enthusiasm and humility THE MLC IS AN EQUAL OPPORTUNITY EMPLOYER THE MLC DOES NOT MAKE EMPLOYMENT DECISIONS BASED ON RACE, COLOR, RELIGION OR RELIGIOUS BELIEF, ETHNIC OR NATIONAL ORIGIN, SEX, GENDER, GENDER-IDENTITY, SEXUAL ORIENTATION, MARITAL STATUS, CITIZENSHIP STATUS, DISABILITY, AGE, MILITARY OR VETERAN STATUS, OR ANY OTHER CATEGORY PROTECTED BY LOCAL, STATE, OR FEDERAL LAW. THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, TRANSFER, LEAVES OF ABSENCE, AND COMPENSATION.
    $47k-66k yearly est. 19d ago
  • IT Business Analyst II - Cirrus Approach

    Cirrus 3.4company rating

    Technical writer job in Alcoa, TN

    The Business Analyst role works closely with our Business Partners to define business requirements, build business use cases, and document overall process/system improvements. This role requires the ability to work with cross-functional teams, interpret business needs and translate them into domain, capability, process, and system requirements. This individual drives finalization of analysis through Business Design Documentation and Solution Designs that align to technical principles, standards, and patterns; management of alignment with technical design and delivery by acting as the conduit between business groups and an IT development team. The role of a more senior Business Analyst will have overlapping job functions with the Quality Assurance and Application Analyst roles. This position is a critical member of the Information Technology team. Duties and Responsibilities/Essential Functions Assess business requirements and develop an understanding of business processes through interviews, workshops, or observation Document requirements using Agile practices, Requirements Traceability Matrix or similar standard tool(s) Document process design and mapping, including business rules and process flow impact including modeling skills Develop an understanding of third-party software used by business partners Use analytical thinking to improve or design new business processes; provides expertise in the modeling/mapping of such processes using Visio or similar tools Develop test scenarios and cases for use in singular systems testing (involving only one application) Participates in or conducts end user training, including development of user guides and reference materials Partner with the Project Manager and the business community to ensure project deliverables are met, communicate regular status updates, and actively assist in issue resolution. Partner with Product Owners, Program Managers, and the business community to ensure project issues get resolved, reporting stays current, and outstanding issues are tracked until resolved Guides learning and adoption of new technologies through business partnerships Documents resource requirements and works to support complete project plans Regular, reliable, and predictable attendance. Other projects and duties as assigned. Business Analyst 2 Essential Functions: Independently authors test plans and test cases to complete integration and release testing in Azure DevOps or similar tools Make configuration changes to third party software and/or provide guidance to business partners on how to achieve operational outcomes with the third-party software features. Collaborates to produce technical specifications for specific software enhancements and new functionality Serve in the Project Manager role for smaller initiatives Develop test scenarios and cases for use in system solutions and integration testing Support Governance at all levels of business processes through analysis and process creation Collaborates to ensure Change Management is constant and seamless as possible Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Business Administration or relevant field of study Minimum 2-4 years relevant experience in sales/marketing/service environment delivering mobile applications, learning management system or retail/commerce platforms Familiar with Agile principles and working with third-party software solution partners Knowledge of continuous business improvement methodologies Preference for work experience in a manufacturing or enterprise focused environment Familiar with professional BA standards and software development lifecycle e.g., Business Analysis Body of Knowledge (BABOK), Project Management Body of Knowledge (PMBOK) and/or PMI Requirements Management Practice Guide, Certified Business Analysis Professional™ (CBAP ) or PMI-PBA Certification is a PLUS Strong interpersonal and communication skills Self-starter able to motivate Business and Technical staff to meet goals and innovate Experience working in a team-oriented, collaborative environment Familiar with business architecture practices and business capability driven planning Builds rapport in an open, friendly and accepting manner Encourages the open expression of diverse ideas and opinions Ability to solve problems using analytical problem-solving tools Ability to manage multiple tasks and changing priorities Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law. Our Benefits: Cirrus provides a range of exciting benefits, including: 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting. Employer-Paid Coverages: Group term life, short- and long-term disability insurance. Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options. Free Health Tracking: With rewards for meeting health goals. Generous PTO: 120 hours accrued within the first year. Employee Referral Bonus: For referring talented candidates. Career Development: Tuition reimbursement and professional growth opportunities. Exclusive Discounts: Access to partner and marketplace discounts. Community & Engagement: Company and employee clubs at various locations. These benefits are designed to support your well-being, growth, and enjoyment at Cirrus!
    $68k-92k yearly est. 60d+ ago
  • Technical Writer - Engineering Governance

    Astec Industries 4.6company rating

    Technical writer job in Chattanooga, TN

    Job Description BUILT TO CONNECT At Astec, we believe in the power of connection and the importance of building long-lasting relationships with our employees, customers, and the communities we call home. With a team more than 4,000 strong, our employees are our #1 advantage. We invest in skills training and provide opportunities for career development to help you grow along with the business. We offer programs that support physical safety, as well as benefits and resources to enhance total health and well-being, so you can be your best at work and at home. Our equipment is used to build the roads and infrastructure that connects us to each other and to the goods and services we use. We are an industry leader known for delivering innovative solutions that create value for our customers. As our industry evolves, we are using new technology and data like never before. We're looking for creative problem solvers to build the future with us. Connect with us today and build your career at Astec. LOCATION: This is an on-site position. Work can be done at any US Astec location - TN, WI, IL, KS, NE, SD, OR. ABOUT THE POSITION The Engineering Governance Technical Writer will work under the Global CAD Manager, partnering with cross-functional teams to develop and maintain internal engineering documentation for the Astec Global Engineering team. The role centers on producing clear, concise, high-information-density content-policies, standards, procedures, work instructions, best practices, and training materials-optimized for both human readers and AI-enabled tools used for translation, search, and content reuse. The writer will review team content, organize complex technical information, and ensure consistent communication across the global organization. The position also involves establishing and improving processes for reusing written data across platforms and languages, coordinating accurate third-party translations, and managing documentation and training assets. Deliverables & Responsibilities · Collaborate with cross-functional teams to create and maintain clear, concise, high-information-density policies, standards, procedures, work instructions, and best practices. · Review and edit team-developed content to ensure clarity, consistency, and alignment with engineering governance. · Assist in developing training materials designed for effective comprehension and reuse. · Organize complex technical information into formats optimized for both human readers and AI-enabled parsing, translation, and reuse. · Develop processes that support efficient reuse of written content across multiple languages and delivery formats, including PDFs, help files, SharePoint pages, and training materials. · Coordinate with third parties to ensure accurate, efficient translation into languages such as English, French, Portuguese, and Hindi. · Manage the storage, organization, and revision control of technical documentation and training materials. · Recommend process and system improvements to enhance documentation quality and efficiency. · Aggressively support and promote the OneASTEC culture. To be successful in this role, your experience and competencies are: · Bachelor's degree or higher in English, Technical Writing, or a related discipline · Minimum of 5 years of related experience in policy, standards, procedure, and work instruction creation for engineering teams. · Experience with AI for information and data conversion is preferred. · Effective communication, analytical, and critical thinking skills · Experience preparing illustrations, photographs, diagrams, and charts for use in technical documentation. · Solid written communication skills; technical writing, editing and documentation experience. · Proficient with MS Office, InDesign, DITA XML authoring software such as OxygenXML. · Familiarity with 2D and 3D CAD tools · Ability to manage multiple assignments and priorities. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality and productivity as means to ensure success Travel Requirements: As Needed (not expected to exceed 10%) NOTE: This position may be responsible for certain internal control responsibilities. These internal control responsibilities are verbally communicated to the incumbent and periodic feedback is provided as it relates to the performance of these internal control responsibilities. WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting, or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $41k-54k yearly est. 19d ago
  • IT Developer Senior

    First Horizon 3.9company rating

    Technical writer job in Memphis, TN

    The IT Developer Senior will define and implement Salesforce environment strategy using Salesforce Sandboxes; define and implement branching and deployment strategy; integrate multiple technologies with Salesforce.com/Force.com; display expertise in implementing REST & SOAP API. 40 hours per week. Role requires up to 3% domestic travel. Required Qualification Include: Requires a Bachelor's degree or equivalent in Electronics Engineering, Computer Science, or a related field. Must have experience in the following: 5 years of experience in the job offered or related. Must have 5 years of nCino implementation experience; 5 years of salesforce implementation experience; 5 years of design experience including implementation of custom applications on Force.com using APEX programming, Lightning, SOQL, process builder, flow and other standard and advanced salesforce automation tools; 5 years of experience in nCino UI, nCino DocMan, nCino Portal; 10 years of experience in C# or java, JSON, RESTFul, SQL, SOAP/XML, AJAX, CSS, Angular, JQuery, javascript, HTML5; and 10 years of experience conducting and driving agile ceremonies such as sprint planning, daily stand up, sprint review, sprint retrospective, and release planning. Role requires up to 3% domestic travel. Any applicant who is interested in this position may apply via website: First Horizon Bank at **************************** Requisition number: ITDEV015066 About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $86k-104k yearly est. 60d ago

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