Technical writer jobs in Upper Arlington, OH - 25 jobs
All
Technical Writer
Proposal Writer
Technical Business Analyst
Content Writer
Senior Documentation Specialist
Publication Specialist
IT Business Analyst(only W2, Onsite)
CBTS 4.9
Technical writer job in Columbus, OH
The key experience interests are:
IT Business Analyst -
Requirement gathering (Certifications in CBAP would be a plus)
Tracing requirements to test cases
Leading meetings in a very organized manner
Critical thinking / problem skills
Customer relationship experience and vendor relationship experience.
IT Analyst
Customer relationship building
Managing service partners to application support SLAs
Reporting to customers status of portfolio
Number of apps
Incident status
Health of environment
Roadmap collaboration
Critical thinking / problem skills
Required Qualifications for Position
Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
3 - 4 years experience in application, services or application analysis, deployment and support
Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions
Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
Willing to travel to NiSource business unit or Service Provider locations, as needed
NiSource business operations knowledge
2+ year s experience working with support vendors and a software support environment
Knowledge of ITIL processes and metrics
$65k-89k yearly est. 2d ago
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Technical Writer
ITW 4.5
Technical writer job in Columbus, OH
Alpine, an ITW company, provides a suite of proprietary software, engineering services, and equipment that enables our customers to design, engineer, and fabricate structural building components (trusses & wall panels) using both light-frame wood construction and light-gauge steel materials. Partnering with truss manufacturers, lumber & building material suppliers, and homebuilders, we deliver solutions that improve productivity, quality, and profitability.
We're looking for a self-motivated **TechnicalWriter** to join our team in Fort Lauderdale, FL (remote/hybrid option available). In this role, you'll take full ownership of Alpine's online Help Documentation platform, translating complex product functionality into clear, concise, and engaging content. You'll work closely with Product Owners, developers, QA, and customer-facing teams to ensure every feature is thoroughly documented and easy to use.
ITW offers its employees a path for advancement, a competitive salary, and a comprehensive benefits package designed to help you care for yourself, your family, and your future.
**Job Description**
+ **Help Documentation Management**
+ Own Alpine's online Help platform across several software products.
+ Translate complex technical processes and workflows into clear, concise, and user-friendly content.
+ **Self-Directed Workflow Execution**
+ Monitor product Jira boards to identify and prioritize documentation needs.
+ Coordinate with Product Owners and subject-matter experts to gather accurate information and real-world use cases.
+ Maintain consistent publishing cadence and version control.
+ **Cross-Functional Collaboration**
+ Partner with product owners, developers, QA, and support to align documentation deliverables with release schedules.
+ Contribute to evolving documentation standards and system enhancements.
**Key Competencies for Success**
+ **Hands-On Product Expertise** Quickly learn complex software tools and accurately reflect real-world use cases in your writing.
+ **Self-Directed Execution** Proactively identify documentation gaps, manage multiple priorities, and meet deadlines with minimal oversight.
+ **Collaborative Communication** Skilled at extracting information from diverse stakeholders, resolving ambiguity, and integrating feedback.
**Qualifications**
+ Experience using Alpine truss design software or similar strongly preferred.
+ Excellent writing, editing, and organizational skills
+ 3+ years of technical writing experience, preferably in software or industrial products
+ Proven track record creating user manuals, online help, or knowledge-base content
+ Comfortable working in a fast-paced, agile environment and collaborating cross-functionally
**Compensation Information:**
Certain states require that pay information be included in job postings. The specific hiring rate within the posted pay range will depend on the successful candidate's qualifications, prior experience, and the geographic location. For example, In Illinois, the pay rate will be between $85,000-$105,000 (highly experienced).
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
$85k-105k yearly 60d+ ago
IT Business Optimization & Implementation Analyst 4
Oracle 4.6
Technical writer job in Columbus, OH
**IT Business Implementation Analyst will:** + Responsible for support Sourcing and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the Fusion Sourcing and Costing subject matter expert to create and document the business process and workflow, create training material, train employees and suppliers, measure key performance indicators and drive process improvements.
+ Responsible for new supply chain IT solutions, improvements and support. Must be able to understand workflows identify improvements and new solutions, develop implementation strategies, and project requirements: scope, resources and schedule. Ensure plans, processes and procedures meet Oracle goals and requirements.
+ Understand industry best practices to develop efficient processes, procedures and tools, communicate, and train the organization and suppliers.
+ Develop manage projects plans, coordinate cross-functional teams through meetings and track progress, ensuring projects completion on time and within budget.
+ Develop, document, communicate, and train the organization on business practices, tools and procedures.
+ Engage and collaborate with stakeholders to streamline, document workflows and processes. Look and implement opportunities to improve efficiencies.
+ Provide backup support to other process owners.
+ Engage with Oracle stakeholders to evaluate requirements, benefits and objectives for the solutions or improvements, goals, metrics, reporting and data sharing methods.
+ Analyze applicable global supply chain business requirements, propose and present efficient options to implement by collaborating with IT, suppliers and other stakeholders to ensure current and proposed supply chain IT functionality meet the business requirements, deliverables and timelines.
+ Develop SQL business reports to support the business operations, performance metrics and decision making.
+ Engage with stakeholders to ensure processes, procedures and reporting meet policy and regulatory requirements.
**Responsibilities**
**What are we looking for in a candidate?**
+ Bachelor's degree or master's degree in Information Technology, Information Systems, or equivalent
+ Highly motivated, innovative self-starter who can transform complexity and ambiguity into clarity.
+ Expertise in analyzing, simplifying and presenting data, and developing dashboards.
+ Leadership, project management, presentation, and influencing skills.
+ Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask.
+ Ability to collaborate and write detailed business requirements and user documentation.
+ Lean Six Sigma Green/Black Belt, Agile, Scrum and/or PMP Certifications are a plus.
+ 8+ years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment.
+ Experience with Oracle's ERP tool suite modules including product development, procurement, sourcing, planning and highly proficient SQL programming.
+ Experience designing and implementing projects requiring cross-group collaboration.
+ Track record of being an enthusiastic, creative, resourceful, and effective team player with experience leading and influencing internal and external resources to ensure successful outcomes.
+ No Visa Sponsorship is available for this position.
**Detailed Description and Job Requirements**
The IT Business Implementation Analyst is responsible for developing and maintaining Supply Chain Operations process, infrastructure, reporting, tools, and analysis to support various Supply Chain Operations and Oracle Corporate programs. Projects and assignments will vary over time. Initial focus will be on supporting Oracle ERP sourcing, procurement, product and supply chain tools.
+ Experience and in-depth knowledge with Oracle ERP procurement, product BOMs, planning modules and structures.
+ High supply chain business acumen and complex problem-solving skills.
+ Provide examples of business processes/workflows analyzed and re-engineered to improve efficiency.
+ Ability to document workflows, provide mistake-proof instructions and teach/mentor users.
+ Understand industry best practices for sourcing and procurement workflows and reporting.
+ Work cross functionally to understand the impact of sourcing and procurement processes on downstream process such as manufacturing, planning, cost accounting, global tax implications and fulfillment.
+ Must be able to demonstrate experience with SQL programming and creating reports or analysis from various data sources.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
+ Experienced leading contributor providing direction and mentoring to others.
+ Write business requirements to support tool enhancements and new tool functionality for business process improvements.
+ When key tool functionality fails, diagnose and correct the failures to enable business continuity. Take a leadership role to apply root cause corrective action principles (8D) to drive metrics, permanent resolutions to new or chronic tool problems.
+ Diagnose and resolve user issues and log trouble tickets with the tool developers. Follow up on the tickets to ensure the problem is permanently resolved.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$97.5k-199.5k yearly 60d+ ago
Technical Writer (39831)
Idealforce
Technical writer job in Columbus, OH
IDEALFORCE has a CONTRACT position available immediately for a TechnicalWriter to join our customer in Columbus, OH. Client prefers to do onsite interview.
Job Description
• Working with Finance and IT to create various documentation for existing systems.
• Create User Manuals and Tutorials for end-users for IT applications.
• Revise existing IT documentation as needed.
• Strong communication skills: both written and spoken.
• Work with Application Team members to enhance their understanding of end-user and technical documentation.
• Ensure messages and terminology is consistent across all written materials.
• Working with the PMO as needed for various documentation.
Qualifications
• 5+ years of experience as a TechnicalWriter.
• 4 year College degree or equivalent.
• The ideal candidate would have the technical qualifications specified below
• Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider.
• Develop on-line source documentation as appropriate.
• Maintain documentation libraries and subscription lists.
• Identify, create, revise, and maintain documentation and templates needed by the team.
• Ensure appropriate control access/use of documentation materials.
• Maintain application and user documentation.
• Ensure messages and terminology is consistent across all written materials.
• Research and complete documentation service requests.
• Communicate and work with customers and other Client Telecommunications personnel as necessary.
• Work with Application Team members to enhance their understanding of end-user and technical documentation.
• Communicate accurate and useful status updates.
• Review and prioritize documentation service requests.
• Determine procedures for use of on-line documentation tools and version control documentation as appropriate.
• Educate both business and technical groups on the essential need for developing and using standard documentation for all processes.
• Organize and prepare work effectively to facilitate proactive resolution of problems, rather than reactive.
• Research problems before approaching Team Lead for assistance.
• Assist the Application Team Lead in monitoring budget by providing estimated-time-to-complete and actuals for assigned tasks.
• Identify and make recommendations around documentation and templates needed by the Application Teams.
• Work with users and other State personnel to ensure that the solutions meet State business requirements.
• Direct the development of accurate estimates for documentation requests/activities as required
• Lead efforts in developing and facilitating implementation of the Documentation team goals and metrics.
• Develop workable, practical, measurable work plans defining activities, schedules and tasks with Team Leads.
• Review and understand the Application Teams work plan.
• Anticipate and resolve issues specific to the team.
• Determine time estimates and schedule for own work and resolve issues in a timely manner.
• Identify and track issues, risks and action items.
• Follow quality standards.
• Review and approve procedures for use of on-line documentation tools as appropriate.
• Identify business and technical documentation needs not currently addressed.
• Own documentation libraries and subscription lists.
• Promote the need for developing and using standard documentation for all processes within the organization.
• Perform detailed reviews of interim and final tasks as appropriate.
• Oversee processing of service requests.
• Develop and manage short and long-term documentation plans and schedules.
• Understand work requests/needs within Application Teams
• Manage the accomplishment of delivery metrics in support of contractual obligations in the areas of service delivery, on time performance.
• Work with Team Leads and Group Leads to set documentation goals.
Technical Skills:
• Microsoft Word, PowerPoint
• Microsoft Excel
• Visio
• Must have strong communication skills; both written and spoken
• Must have ability to work in a team environment
Additional Information
Additional Information :
- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.
- Candidates must clear the Background check prior to commencing the assignment.
THIRD PARTY CANDIDATES:
Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$50k-68k yearly est. 60d+ ago
Technical Writer - Contract to Hire
Exceptional Innovation 4.0
Technical writer job in Westerville, OH
Exceptional Innovation is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology. With our reach, range and resources, we provide our customers a universal platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire the people they serve. Exceptional Innovation has more than 30 years' experience and operates in the key strategic geographies of the USA, Central and Latin America, Europe, Asia, South Pacific, the Middle East and Africa, supporting more than 485,000 guest rooms.
Job Description
We are currently searching for an experienced, full time, Contract TechnicalWriter to join our rapidly growing team! You will help prepare technical and non-technical documentation and communicate complex and technical information to international audiences with a diverse technical skill set. This position requires the ability to learn new subjects quickly and write accurate and detailed documentation targeted to the right level of technical skills. A candidate should have experience and a working knowledge of networking, APIs, web servers, databases, CMS platforms, and other related topics. The role will work closely with engineering, product management, customer support, sales engineering, and other cross-functional teams on an international scale.
Job Duties:
Write new documentation and update current documentation that is targeted to the appropriate audience.
Identify topic gaps in current documentation and propose guides to fill those gaps
Work with other writers and subject matter experts in collaborative environment
Edit and review content created by others for technical accuracy and clarity
Contribute to plans for creating new guides and editing existing documentation
Develop and provide support for professional and user-friendly templates and forms that increase efficiency, consistency, and corporate identity
Serve as liaison between development team and applicable operations team in the creation tools to support products
Ensure quality standards and consistency in language, visuals, graphics, and format
Use a variety of tools to create the materials necessary for the appropriate audience.
May be responsible for other projects and responsibilities as assigned.
Qualifications
Experience Required:
Experience writing technical documents for a software company (3 - 5 years)
Working knowledge of technical concepts such as networking, infrastructure, programming concepts and tools
Ability to handle a fast paced environment, and the flexibility to adapt quickly to changing business needs
Outstanding editing and proofreading skills
Experience working in agile environment
Excellent organizational, interpersonal and problem solving skills
Experience utilizing variety of tools
Additional Information
We offer a competitive salary and excellent benefits including health, dental, vision, 401K, Paid time off and much more.
Apply today and we'll review your qualifications to see if you might be the next great member of our team.
$44k-58k yearly est. 20h ago
Technical Writer_Multiple positions
360 It Professionals 3.6
Technical writer job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Job Description
We are looking to fill multiple positions for TechnicalWriters in Columbus OH.
Qualifications
Atleast 2 years of relevant experience in Technical Writing is required.
Additional Information
Webcam interview is acceptable.
$45k-58k yearly est. 60d+ ago
Returning New Grad Public Engagement Specialist I- Great Lakes Division- For Current/Former HNTB Interns Only
HNTB 4.8
Technical writer job in Columbus, OH
**What We're Looking For** At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for supporting the coordination and implementation of public engagement and involvement programs for infrastructure projects. This position assists with the development of communication strategies including materials, and digital and print content, researches and gathers data and creates and provides project messaging resources to educate the community.
**What You'll Do:**
+ Assists in the development and implementation of communication and outreach strategies to educate the public and stakeholders on infrastructure projects. This could include research, outreach strategies, and best practices.
+ Conducts routine investigations and collects data needed for effective communications strategies and/or to fulfill federal regulatory outreach requirements, including environmental impact evaluations if applicable.
+ Prepares and coordinates dissemination of outreach materials, facts and information on project messaging to stakeholders according to the public outreach plan including external agencies, associations, and news organizations using print, periodicals, radio, social and/or visual communication media.
+ Tracks and maintains routine records and reports related to public involvement meetings, public hearings and outreach events.
+ Drafts speeches, create and design presentation materials, and/or compose correspondence for use in mailings, meetings, or other public consumption.
+ Responsible for initial fact checking for reports, articles, and other publications.
+ May help coordinate community meetings, public forums, working groups and other public meetings including scheduling, determining location, advertising, and ensuring proper setup/tear down and relevant collateral materials according to client expectation and project goals and budget.
+ May interact with clients to coordinate implementation of communication and outreach programs.
+ Performs other duties as assigned.
**What You'll Need:**
+ Bachelor's degree in Political Science, Marketing, Communications, English, Journalism or related field, or
+ In lieu of education, 4 years of relevant experience
**What You'll Bring:**
+ Assisting with social media (e.g., monitoring social media, assisting with strategy and content development) with direction from more-experienced staff.
+ Modifying existing materials and documents using a basic understanding of Adobe (e.g., Photoshop, InDesign, InCopy) and Microsoft products (specifically proficiency with PowerPoint formatting, consistency, and editing templates).
+ Developing, maintaining, and updating stakeholder database.
+ Researching with direction from senior staff.
+ Assisting with public outreach and events information gathering/research (e. g. venue coordination, logistics, generating materials, staffing) and interacting with clients, the public, internal partners, and others.
+ Using basic graphic design skills and following existing style guides.
**What We Prefer:**
+ HNTB Internship experience
**Additional Information**
Click here for benefits information: HNTB Total Rewards
Click here to learn more about Equal Opportunity Employer/Disability/Veteran
Visa sponsorship is not available for this position.
\#MZ
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Locations:
Allen Park, MI, Ashwaubenon, WI (Green Bay), Blue Ash, OH (Cincinnati), Chicago, IL, Cleveland, OH, Columbus, OH, Detroit, MI, Downers Grove, IL, East Lansing, MI (Lansing), Grand Rapids, MI, Indianapolis, IN, Jackson, MI, Madison, WI, Milwaukee, WI (East Wisconsin Avenue), Minneapolis, MN, Sterling Heights, MI, Westfield, IN (Carmel)
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The approximate pay range for Ohio is $57,913.80 - $86,870.71. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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The approximate pay range for Minnesota is $60,809.50 - $91,214.25. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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The approximate pay range for Illinois is $63,705.19 - $95,557.78. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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_NOTICE TO THIRD-PARTY AGENCIES:_
_HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees._
**Job Type:** Intern
**Full/Part Time:** Full time
**Job Category:** Public Engagement and Communications Group
**ReqID:** R-26772 #college
$63.7k-95.6k yearly 60d+ ago
Business Analyst II/Tech Writer
Foxhole Technology, Inc. 4.0
Technical writer job in Columbus, OH
Job Title: Business Analyst II/Tech Writer
Position Type: Full-time
Clearance Level: Secret
Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise - across the organization and around the world.
Foxhole Technology is seeking a Business Analyst II/Tech Writer to support cyber sensing development and defense activities within a secure Department of Defense (DoD) environment. This position offers valuable hands-on experience across the DoDIN and multiple platforms and tools, making it ideal for candidates with a foundational understanding of IT operations and a strong interest in cybersecurity and system maintenance.
Job Description
Provide support to contract management and control planning, contract reporting, Technical Interchange Meetings, Technical Exchange Meetings, Transition Implementation Planning, and Risk Management.
Support governmental professional management, consulting and administrative service support for business functions involved in the internal programming and execution process.
Assist with the development of external project reports, which includes, but is not limited to: monthly program reviews, quarterly program assessments, and other reports related to project management.
Prepare executive reports and briefings for various projects.
Conduct and monitor data calls for various divisions and offices.
Provide deliverable tracking, review deliverables, and provide guidance for improvement.
Support data collection activities.
Analyze programmatic data; report findings and conduct process improvement evaluations.
Provide professional service support to the development of strategic guidance and internal procedures and policies for business and routine non-technical operations.
Provide professional service support to assist with administrative functions to include, but not limited to: document preparation, scheduling, record keeping, recording minutes, after action reports, preparing travel orders, reserving Government facility meeting space, office supply and inventory, preparing briefing packages, property control, information research and archival, data entry, project coordination, and control activities.
Provide technical expertise for the Operations and Maintenance (O&M) of the deployed software and sensors systems.
Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
Coordinates the display of graphics and the production of document.
Ensures content is of high quality and conforms to standards.
Gather, translate, and compose technical information into clear, readable documents for use by both technical and non-technical personnel.
Develop and maintain system, programming, security authorization, and operations documentation, procedures, and methods.
Produce workflows, design diagrams and drawings both at the business level and SOP technical level.
Provide and coordinate documentation services and ensure the accuracy of technical documentation. Draft and finalize IT documentation, including technical specifications, user manuals, installation guides, and operating manuals in the style and format required by the task.
Support the program's SharePoint project site by designing, constructing the site using corporate standards and managing all project documents in conjunction with the Program Manager (PM) and Configuration Manager.
Maintain the document library by updating the documents and keeping track of version controls.
Manage and maintain documentation standards (processes and style standards).
Develop contractually required deliverables by working with the PM, Technical Lead, and developers and submit deliverables to customers per an agreed upon delivery schedule. Manage storing of all deliverables and keep track of the deliverable inspection memos from customers.
Meet with customer representatives, vendors, program management staff, or government/contractor/ Subject Matter Experts (SME) to establish technical specifications, SOPs, workflows and other related program documentation as required.
Develop training material for the user community as new functionality is released
Support the PM with meeting minutes, status reports and other tasks as requested
Assist in the administration of project deliverables and provide editorial review for the final products
Minimum Requirements
Minimum Security Clearance: Active Secret clearance.
Minimum of 3+ years of experience as a Business Analyst/Tech Writer
Expertise in the development, operation, maintenance, and management of electronic business tools.
Experience in supporting the procurement process, such as assisting with market research and research for various justifications, determinations, and findings.
Working knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, and Adobe Acrobat
Basic MS Visio skill sets to create workflows and diagrams
Ability to work on multiple documents under tight deadlines
Highly organized, proactive, and collaborative
Basic knowledge of managing operating systems, user permissions, and file structures
Ability to follow structured processes and maintain clear documentation.
Strong interest in learning and contributing to a mission-driven, security-focused team
Desired Experience/Certifications
BS Degree in a related Field
Familiarity with either Windows Server or Linux systems
Knowledge of DevSecOps principles, automation, test integration, and scalable deployment architectures
More Information
#MON
At Foxhole Technology, we are committed to pay transparency as required by law, for our applicants and employee-owners. The salary range for this position is $70,000-$78,000. Actual compensation will be determined based on a number of factors as permitted by law.
Foxhole Technology offers a competitive benefits package for our employees and their dependents, including health, dental, and vision care, paid leave, retirement plans (401K, Roth, and ESOP), life and disability insurance, flexible spending accounts, and education and training assistance.
Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. Must be able to see, have eye/hand coordination, and lift up to 10 lbs. May be exposed to dust/dirt, humidity, and noise.
Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.
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$70k-78k yearly Auto-Apply 2d ago
Proposal Writer
Nenni and Associates
Technical writer job in Columbus, OH
Functions
The Proposal Writer will handle the creation and delivery of proposals (RFPs, RFQs, RFIs), grants, and PowerPoint presentations. This role also involves developing marketing materials and executing a range of marketing activities to enhance the company's service promotion.
Essential Position Functions
Prepares, writes, and edits content for items such as RFPs, RFQs, RFIs, and grants.
Gathers information from client websites. Distributes and creates a timeline for completion. Builds documents and provide writing support, package submittals, answers sub-requests from clients, and insurance and bond requisitions as needed for proposals and grants.
Maintains and creates marketing information/resources, including case studies, project photos, reference letters, team resumes/bios, pre-and post-project information template, project analytics spreadsheet, brochures, presentations, photographs, files, and proposal database.
Manages the printing and binding of large sales documents including RFPs, IGAs, Install Agreements, GSAs, and Presentations.
Writes content for press releases, email campaigns, intranet, webinars, presentations, client videos, marketing collateral, social media, and other marketing-related initiatives.
Prepare and submit applications for Local, State, and National Awards.
Oversees the upkeep of the customer relationship management (CRM) database to maintain current information on clients and prospects including identifying duplicate accounts, contacts, and incorrect/undeliverable emails, working with sales to correct the information, and preparing contact lists to be imported into the CRM.
Prepares for and attends trade shows/company-sponsored events (e.g., manage materials for booth, coverage at the booth, check‐in, attendee tracking, and outreach).
Note: The statements contained herein describe the essential functions of this position but should not be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Non-Essential Position Functions
Other duties as assigned.
Supervisory Responsibilities
None at this time.
Education and Qualifications
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree (B.A.) from four-year college or university; and five years related experience and/or training; or equivalent combination of education and experience.
Three - five (3-5) years of experience and knowledge of the A|E|C industries, specifically Energy Service Companies (ESCOs), is highly preferred.
Experience with Salesforce, HubSpot, QorusDocs, and/or Qvidian is a plus.
Experience in the use of multimedia and creativity software products, especially Adobe Suite software (i.e., Photoshop, InDesign, Illustrator) to design proposals, coversheets, brochures, and advertisements.
Strong understanding of Energy Performance Contracting field is preferred.
Strong project management skills are preferred.
Must be able to travel by car and plane.
Knowledge, Skills, and Abilities
Knowledge of business services and processes is required which can be obtained through intellect, technical inclination, and dedication to gain such knowledge.
Knowledge (Intermediate to advanced) of various operating systems, software products (e.g. MS Office, etc.), is required.
Ability to work independently and efficiently manage time / workload, prioritize tasks. and tactfully negotiate priority with end users.
Ability to work collaboratively with multiple subject matter experts while synthesizing information.
Ability to effectively speak and communicate information and respond to questions from customers and staff.
Ability to work under deadline pressure and extra hours if needed.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to analyze and define problems, collect data, establish facts, and draw valid conclusions.
Ability to write presentations, articles, routine reports, proposals, and correspondence and to calculate figures and amounts such as discounts and percentages.
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
Certificates, Licenses, Registrations
Valid driver's license.
Benefits
Competitive Compensation.
Paid Holidays, Paid Sick Leave, and Paid Time Off.
Competitive Medical, Dental and Vision Plans.
401k Retirement Plan with Matching Employer Contributions (%).
Employer Sponsored Life Insurance and AD&D Insurance.
Employer Paid Short-and Long Term Disability Insurance.
Continued Education and Trade Certification Sponsorship (Specific Positions).
Work environment
This position requires most of the work to be accomplished in an office environment.
Physical demands
This position requires sitting for periods of time at a computer with the freedom to walk around office when necessary; phone, copy machine, and other office machine use; participate in teleconferences using a headset/earpiece, and lifting to 50 lbs. as needed.
Work authorization/security clearance requirements
Sponsorship is not available for this position.
values diversity and is committed to buil
$51k-78k yearly est. 60d+ ago
Proposal Writer
ANS
Technical writer job in Columbus, OH
Job DescriptionANS is one of the fastest growing consulting engineering firms in the US. We've been voted Best Places to Work, ranked in the Top 10 the Hottest Firm in the US by Zweig Reports, and in the Top 250 for the 2024 Inc. 5,000 for our 1,748% 3-Year Growth. Our team is dynamic, energetic, and allergic to bureaucracy in our goal to solve problems and get things done. We're data and metric driven, and we frequently question the “why” to build better processes.Position OverviewANS is seeking a skilled and detail-oriented Proposal Writer to lead the preparation and development of high-quality proposals, qualifications packages, and related business development materials. The Proposal Writer will collaborate with engineers, project managers, and business development professionals to craft compelling proposals that align with client needs and ANS expertise.Key Responsibilities
Proposal Development: Write, edit, and format technical and non-technical content for proposals, ensuring compliance with RFP/RFQ requirements.
Content Management: Maintain and update proposal templates, project descriptions, and resumes to streamline proposal preparation.
Collaboration: Work closely with subject matter experts, marketing teams, and leadership to gather technical input and tailor content for each opportunity.
Deadline Management: Coordinate multiple proposals simultaneously, ensuring all deliverables meet strict submission deadlines.
Quality Assurance: Review proposals for accuracy, clarity, consistency, and alignment with branding and messaging standards.
Market Research: Support business development efforts by researching potential clients, competitors, and industry trends to improve proposal effectiveness.
Process Improvement: Identify ways to enhance the proposal development process, including automation, organization, and efficiency improvements.
Qualifications
Bachelor's degree in English, Communications, Marketing, Business, or a related field.
3+ years of experience in proposal writing, preferably within the engineering, construction, or professional services industries.
Strong writing, editing, and proofreading skills with attention to detail.
Familiarity with government and private-sector RFP/RFQ processes.
Ability to manage multiple deadlines and work under pressure in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe InDesign (preferred).
Excellent organizational and project management skills.
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Why Join ANS?Opportunity to work on impactful projects in a growing company.Collaborative and supportive team culture.Competitive salary and benefits package.Career growth opportunities within the company.
If you are a motivated writer with experience in proposal development and a passion for helping a company grow, we encourage you to apply!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$51k-78k yearly est. 4d ago
Proposal Associate/Writer - Commercial Banking
JPMC
Technical writer job in Columbus, OH
Are you excited to be at the forefront of shaping the bank's strategic client relationships by working on complex proposals and delivering tailored solutions that drive business growth? You have found the right team!
As a Proposal Associate in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, and healthcare payment services. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan.
The Proposal Team actively manages the process and writes proposals in response to RFPs for treasury services and commercial card products. This role begins working with the bank's proposal team members and other subject matter experts to write proposals in response to client/prospect RFPs. The Associate must independently manage projects from start to finish, ensuring that responses are complete, compliant and well positioned.
After successfully writing proposals this role has the opportunity to transition into actively managing proposals which includes working in a team environment, managing, writing, editing and proofreading responses to multi-product RFPs.
Job responsibilities
Incorporate and revise pre-approved written responses as well as newly crafted responses into proposals
Write custom, client-specific sections of the proposals Incorporate winning themes and features/benefits into the solution
Ensure proper and consistent messaging by proofing, editing, and rewriting all sections of the document as required
Identify any additional narrative needs and consult with subject matter experts to clarify details and develop custom responses
Incorporate graphical elements materials and help identify any additional graphic needs and work with graphic artists to develop and finalize
Translate and map technical information into language understood by all levels of clients
Understand the client's RFP request and provide consultative advice to deal team
Research topics, gather and analyze information and background materials
Submit newly crafted sections to content management team to create new, re-usable proposal content
Required qualifications, capabilities, and skills
A minimum of 3 years of sales, implementation or support of treasury management, commercial card or healthcare payment services
A minimum of 2 years technical, business or proposal writing experience in banking/TS products.
Excellent business writing and grammar skills are essential
Intermediate to advanced Microsoft Word and Adobe Professional proficiency required
Proven ability as a self-starter, detail oriented, well organized and able to multi-task effectively
High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility
Exceptional communication and interpersonal skills
Ability to work effectively and efficiently as a team member on multiple projects with tight deadlines
Schedule flexibility to meet deadlines with the ability to work flexible hours as required during critical phases of the project
Ability to develop and maintain a broad knowledge of TS and Commercial Card products as well as the technology, equipment, operations processes and systems commonly used
College degree (BA or BS) required
Preferred qualifications, capabilities, and skills
Understanding of government bidding/ corporate procurement requirements and process
Knowledge of TS, merchant, and/or commercial card products and services
$51k-78k yearly est. Auto-Apply 60d+ ago
US Tech - Technical Business Analyst Manager
PwC 4.8
Technical writer job in Columbus, OH
Industry/Sector Not Applicable Specialism Business Analysis Management Level Manager At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In business analysis at PwC, you will focus on analysing and interpreting data to provide strategic insights and recommendations for improving business performance. Your work will involve strong analytical skills and the ability to effectively communicate findings to stakeholders.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Analyse and identify the linkages and interactions between the component parts of an entire system.
* Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
* Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
* Develop skills outside your comfort zone, and encourage others to do the same.
* Effectively mentor others.
* Use the review of work as an opportunity to deepen the expertise of team members.
* Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Business Analysis team you are expected to apply analytical skills working with business and product owners to develop requirements and user stories stemming from product roadmaps. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. Additionally, you are expected to perform various phases of applications systems analysis and possess business requirements understanding to translate them into relevant deliverables.
Responsibilities
* Develop requirements and user stories from product roadmaps
* Supervise, develop, and coach teams to deliver top-quality work
* Manage client service accounts and drive engagement workstreams
* Solve and analyze complex problems independently
* Perform phases of application systems analysis
* Translate business requirements into fitting deliverables
* Utilize Agile and scrum methodologies to solve business problems
* Collaborate with business and product owners to achieve clarity around objectives
What You Must Have
* High School Diploma
* 4 years of experience in progressive roles managing IT system/software development and project management processes
What Sets You Apart
* Bachelor's Degree in Information Technology, Computer Systems Analysis, Management Information Systems preferred
* IIBA
* Performing every phase of applications systems analysis
* Possessing business requirements understanding
* Performing SDLC activities
* Demonstrating Vendor SOW, SLA measures and acceptance criteria
* Working on software development projects
* Applying analytical skills to determine business importance
* Conducting requirements elicitation, validation and analysis meetings
Travel Requirements
Up to 20%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
$70k-84k yearly est. Auto-Apply 60d+ ago
Proposal Associate/Writer - Commercial Banking
Jpmorgan Chase & Co 4.8
Technical writer job in Columbus, OH
JobID: 210679822 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $74,200.00-$99,000.00 Are you excited to be at the forefront of shaping the bank's strategic client relationships by working on complex proposals and delivering tailored solutions that drive business growth? You have found the right team!
As a Proposal Associate in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, and healthcare payment services. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan.
The Proposal Team actively manages the process and writes proposals in response to RFPs for treasury services and commercial card products. This role begins working with the bank's proposal team members and other subject matter experts to write proposals in response to client/prospect RFPs. The Associate must independently manage projects from start to finish, ensuring that responses are complete, compliant and well positioned.
After successfully writing proposals this role has the opportunity to transition into actively managing proposals which includes working in a team environment, managing, writing, editing and proofreading responses to multi-product RFPs.
Job responsibilities
* Incorporate and revise pre-approved written responses as well as newly crafted responses into proposals
* Write custom, client-specific sections of the proposals Incorporate winning themes and features/benefits into the solution
* Ensure proper and consistent messaging by proofing, editing, and rewriting all sections of the document as required
* Identify any additional narrative needs and consult with subject matter experts to clarify details and develop custom responses
* Incorporate graphical elements materials and help identify any additional graphic needs and work with graphic artists to develop and finalize
* Translate and map technical information into language understood by all levels of clients
* Understand the client's RFP request and provide consultative advice to deal team
* Research topics, gather and analyze information and background materials
* Submit newly crafted sections to content management team to create new, re-usable proposal content
Required qualifications, capabilities, and skills
* A minimum of 3 years of sales, implementation or support of treasury management, commercial card or healthcare payment services
* A minimum of 2 years technical, business or proposal writing experience in banking/TS products.
* Excellent business writing and grammar skills are essential
* Intermediate to advanced Microsoft Word and Adobe Professional proficiency required
* Proven ability as a self-starter, detail oriented, well organized and able to multi-task effectively
* High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility
* Exceptional communication and interpersonal skills
* Ability to work effectively and efficiently as a team member on multiple projects with tight deadlines
* Schedule flexibility to meet deadlines with the ability to work flexible hours as required during critical phases of the project
* Ability to develop and maintain a broad knowledge of TS and Commercial Card products as well as the technology, equipment, operations processes and systems commonly used
* College degree (BA or BS) required
Preferred qualifications, capabilities, and skills
* Understanding of government bidding/ corporate procurement requirements and process
* Knowledge of TS, merchant, and/or commercial card products and services
$74.2k-99k yearly Auto-Apply 60d+ ago
Supervisory IT Business Program Suppport Analyst
Department of Defense
Technical writer job in Whitehall, OH
Apply Supervisory IT Business Program Suppport Analyst Department of Defense Defense Logistics Agency J6T Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $125,776- $163,514
Columbus, OH: $131,245- $170,624
Dayton, OH: $130,461 - $169,604
Fort Belvoir, VA: $143,913- $187,093
New Cumberland, PA: $143,913- $187,093
Ogden, UT: $125,776- $163,514
Philadelphia, PA: $138,595- $180,178
Richmond, VA: $131,385- $170,806
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
Battle Creek, MI: $125,776- $163,514
Columbus, OH: $131,245- $170,624
Dayton, OH: $130,461 - $169,604
Fort Belvoir, VA: $143,913- $187,093
New Cumberland, PA: $143,913- $187,093
Ogden, UT: $125,776- $163,514
Philadelphia, PA: $138,595- $180,178
Richmond, VA: $131,385- $170,806
Overview
Help
Accepting applications
Open & closing dates
12/31/2025 to 01/30/2026
Salary $125,776 to - $185,234 per year
See Summary Section for more salary information.
Pay scale & grade GS 14
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status Yes Security clearance Other Drug test No Financial disclosure No Bargaining unit status No
Announcement number DLAJ6-26-12859062-MP Control number 853393300
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
"Agency" means current permanent DLA employees.
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Duties
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* Leads and directs a team of specialists responsible for providing expert guidance and support to the Enterprise Business Cycle Owner (EBCO) in coordinating audit readiness...
* ...process management, and organizational assessments within DLA Information Operations.
* Establish annual team audit and testing plans, goals, objectives and performance metrics aligned with DLA strategic objectives, audit requirements, and best practices, monitoring progress and implementing corrective actions as needed
* Provides oversight and strategic direction for the development and implementation of policies and procedures to sustain a robust IT audit readiness posture, ensuring effective designation and operation of general and application controls
* Ensures the team maintains a comprehensive understanding of audit readiness and controls processes of the IT Life cycle/Business cycle
* Serves as a strategic consultant to senior leadership, providing expert advise and recommendations on audit readiness and process optimization strategies
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: No
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.
Qualifications
To qualify for a Supervisory IT Business Program Support Analyst your qualifications must include:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Prepares and presents high-level briefings and reports to senior leadership on audit readiness status, process improvement initiatives, and organizational assessment results
* Identifies and champions innovative solutions to improve audit readiness posture, reduce risks, and enhance operational efficiency
* Provides strategic direction and oversight for the team's role as lead facilitators in continuous process improvement projects or events, ensuring effective management of overall CPI capability for the organization
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Reading Comprehension
* Decision Making
* Accountability
* Attention to Detail
* Customer Service
* Flexibility
* Influencing/Negotiating
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Self-Management
* Stress Tolerance
* Teamwork
* Reasoning
* Supervisory Competencies:
* Accountability
* Conflict Management
* Customer Service
* Developing Others
* Flexibility
* Influencing/Negotiating
* Interpersonal Skills
* Problem Solving
* Resilience
* Strategic Thinking
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
* To begin the application process, click the Apply Online button.
* Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* Click the Submit Application button prior to 11:59 PM (ET) on 01/30/2026.
* After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA.
* If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
* NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit ***************************************************
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/articles/2**********764-Requesting-an-accommodation.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required."
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
* If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
$143.9k-187.1k yearly 3d ago
Documentation Specialist - Sr.
Blue Star Partners 4.5
Technical writer job in Columbus, OH
Job Title: Documentation Specialist - Sr. Period: 10/28/2024 to 10/28/2025 - possibility of extension/direct hire Hours/Week: 40 hours - hours over 40 will be paid at time and a half
Rate: $20/hour
Contract Type: W-2 only
Scope of Services:
The Document Specialist prepares, edits, files, and assembles various types of documentation such as reports, technical documents, records, or correspondence. The role includes maintaining numerical, alphabetical, chronological, and subject filing systems. The Documentation Specialist is responsible for file maintenance and record-keeping, as well as locating and removing file material upon request.
Role, Responsibilities, and Deliverables:
Document Preparation: Prepare and edit documentation including reports, technical documents, records, and correspondence, ensuring accuracy and consistency.
File Maintenance: Maintain and organize numerical, alphabetical, chronological, and subject filing systems for easy retrieval of documents.
Record Keeping: Keep detailed records of all documents, ensuring that files are updated regularly and accurately.
Document Assembly: Assemble and compile documents for various purposes, ensuring completeness and adherence to standards.
File Requests: Locate and remove file material upon request, ensuring quick and efficient access to necessary documents.
Document Review: Review documents for accuracy, completeness, and compliance with company standards and regulations.
Collaboration: Work closely with various departments to gather necessary information and ensure that documentation meets organizational needs.
Process Improvement: Identify opportunities for improving documentation processes and implement changes to enhance efficiency and accuracy.
Training: Train new employees on documentation processes and procedures to ensure consistency across the organization.
Compliance: Ensure that all documentation complies with relevant legal and regulatory requirements.
Experience:
Educational Background: High school diploma or equivalent; additional education or certification in documentation management is a plus.
Professional Experience: 0-3 years of experience in documentation preparation, filing, and record-keeping in a professional setting.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and document management systems.
Attention to Detail: Strong attention to detail with the ability to spot errors and inconsistencies in documents.
Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
Communication Skills: Strong written and verbal communication skills to interact with various stakeholders and ensure clear and concise documentation.
Problem-Solving Skills: Ability to identify and resolve issues related to documentation processes and systems.
Confidentiality: Ability to handle sensitive and confidential information with discretion.
Team Player: Ability to work effectively both independently and as part of a team.
Preferred Qualifications:
Certification: Certification in documentation or records management.
Experience in a Specific Industry: Experience in a particular industry, such as healthcare, legal, or technical fields, may be preferred depending on the company's needs.
Knowledge of Compliance Standards: Familiarity with industry-specific compliance standards and regulations related to documentation and record-keeping.
JOB CODE: ABOJP00037461
$20 hourly 60d+ ago
Social Media/Content Writer
Civilis Marketing
Technical writer job in Gahanna, OH
In today's world fraught with social media noise, automated marketing, and technological overload we know that effective marketing campaigns must cut through the spammy chatter to build authentic relationships in a human-to-human way. Whether building those relationships takes the form of inbound marketing, community building on social media, one-to-one outreach, or any number of customized approaches, we help our clients reach their important audiences, deepen their relationships with each member, and inspire individuals to do business with them.
Our virtual environment enables us to work with businesses in a wide variety of sectors all over the world, while attracting the very best talent in our industry. We're a results-oriented, nimble and forward-thinking agency that only succeeds when our clients succeed.
Job Description
POSITION TITLE: Social Media/Content Writer
POSITION STATUS: Freelance - 1099 Independent Contractor
COMPENSATION: Paid by the project; competitive, based on experience and subject matter expertise
POSITION OVERVIEW
The writer must take instruction from a written document advising him or her on how to research, source material, emulate tone and style, and create effective messaging for a variety of channels.
SCOPE OF WORK
Deliver compelling and well written messaging on behalf of clients in different industries, while meeting deadlines
Create accurate, clear, and brand-relevant copy suitable for all digital platforms
Utilize best practices to ensure all deliverables support wider online objectives such as back linking, SEO optimization and keyword utilization
Perform supplemental research as necessary to round out messages and communicate topics
Navigate company manuals and follow detailed written instruction
source appropriate, publically available images in support of deliverables
Properly vet and use hashtags in content
Proofread copy to check for spelling and grammar errors
Develop an understanding of the personality and communication style of the client and adjusting deliverables to fit that style
Amend, revise or redevelop messages in response to feedback from the managing editor
Use Civilis Marketing systems to submit all client deliverables in a timely and accurate manner
Ensure all client deliverables meet or exceed Civilis Marketing's quality standards
REQUIRED COMPETENCIES
Attention to Detail
Sees things others don't; double checks the accuracy of information and work product to provide accurate and consistent output; carefully monitors the details and quality of own and other's work; expresses concern that things be done right, thoroughly and precisely; completes all work according to procedures and standards.
Communication
Communicates in an open, consistent and effective manner; explains concepts and procedures clearly and completely while maintaining attention and interest; displays sensitivity to ethnic and gender issues in verbal and written communications; shows tact and diplomacy in dealing with others; keeps others informed on the status of assigned work as well as any issues that may affect them; delivers information effectively in a variety of settings including one on one, team settings, presentations and including letters, memos analytical reports and decision documents.
Customer Focus
Dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; makes customers and their needs a primary focus; initiates and builds strong relationships with customers to develop trust and credibility.
Drive for Results
Motivated by success and passionate about working and achieving higher results; persists to complete tasks/responsibilities, even in the face of difficulties, and is optimistic and tenacious all through; operates with personal ownership and looks for ways and means to improve performance all the time.
Perseverance
Pursues all tasks with energy, drive, and a sense of urgency; does not willingly abandon a task prior to completion despite resistance or setbacks.
Quality Orientation
Promotes and maintains high standards of quality at work; applies discipline and a detail orientation to work activities and constantly looks for ways to improve the quality of products or services; encourages others to have high quality standards in their work.
Written Communications
Is able to write clearly and succinctly in a variety of communication settings and styles (including e-mail); Tailors communications, formal or informal, to the level and experience of the audience; can get messages across in a manner that achieves the desired effect; uses appropriate writing styles consistent with organizational guidelines and norms.
SUCCESS CRITERIA
Success will be measured by:
72 hour turnaround time on all projects that are accepted
Error free deliverables with no grammar, flow or concept issues
Client Acceptance rates
To apply go to ****************************************
Qualifications
REQUIRED QUALIFICATIONS
Experience using creative online search methods
Broad experience writing in different social media platforms (Facebook, LinkedIn, Twitter, Instagram, etc.) for a wide variety of industries
Proven ability to write engaging social media content in a real-time environment that can stimulate user interaction, discussion and engagement
Strong understanding of SEO and keyword optimization
Bachelor's degree in Journalism, English, Communications, Creative Writing, or Advertising/Marketing with copywriting focus or equivalent experience
Proven competency using Microsoft Office applications, including Word and Excel
Experience working in a less rigid workplace and/or home office environment preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
$42k-64k yearly est. 60d+ ago
UX Content Writer Consultant - Columbus, OH
Huntington Bancshares Inc. 4.4
Technical writer job in Columbus, OH
In this role, you will ensure the voice of Huntington is brought to life across the digital customer journey. This work includes: Distilling information about financial products into consumer-friendly content that guides users effortlessly through digital interactions
Researching, writing, fact checking, reviewing, editing, and championing content that ensures clarity, accuracy, transparency, ease-of-use, and timeliness
Developing the content strategy for new products, services, and experiences
Establishing standards, style guides, and processes that promote inclusivity and consistency across the organization's communications efforts
Collaborating with interaction designers, visual designers, researchers, experience strategists, creative technologists, business representatives, legal and compliance partners, brand and marketing managers, and leadership to realize innovative design solutions
Participating in iterative design and evaluation activities to refine UI concepts
Basic Qualifications:
* Bachelor's Degree in English, creative writing, journalism, content design, user experience design, human factors design, industrial design, information technology, history, or psychology
* 5+ years of experience in creating/editing content for digital experiences
Preferred Qualifications:
* Outstanding digital writing and editing skills, with an eye for UX implications
* Excellent verbal communication skills and practice leading group discussions, defending creative decision-making, and aligning with partners
* Skill and enthusiasm in researching and mastering complex topics, especially in the technology and personal finance spaces
* Experience as a key contributor in a professional creative team setting
* Experience with responsive web design and mobile-first approaches
* Familiarity with ADA compliance, usability standards, and guidelines
* Familiarity with Associated Press Style
* Comfort with ambiguous problem-solving tasks and a positive, can-do attitude toward resolving them
* Ability to work on multiple projects concurrently, demonstrating a mature ability to prioritize and manage time
* Demonstrated success in cultivating quality working relationships across all levels of an organization
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
$63k-86k yearly est. Auto-Apply 16d ago
Federal Proposal Writer
Armada 3.9
Technical writer job in Powell, OH
Type: Part Time, Remote
Reports To: ARMADA HQ
Security Clearance Required: None
Primary Duties & Responsibilities
Creative and passionate Federal Proposal Writer needed to help tell the ARMADA story to the Federal Government through innovative and inspired proposal writing. Individual must understand the client needs and how our capabilities lead to success in skillfully responding to proposals aligned with our strategy.
Responsibilities
Federal Proposal Writer to write responses to Federal Government RFIs and RFPs
Collaborate with business development and executive management to Individually author and edit high-impact, winning technical, management, and past performance sections.
Research, write and edit technical material for use in proposal development activities
Author a variety of proposal sections, including technical approaches, management plans, and other content, and integrate proposal content authored by other writers into cohesive, compliant technical proposals
Prepare original content for proposals and/or review and revise text prepared by experts
Translate win themes, solutions, and discriminators provided by capture into persuasive, customer-focused narrative
Design or suggest graphics for written proposal material
Defend and refine your content during Pink/Red/Gold team reviews
Review and edit final text for grammar, tone, style, clarity, and consistency
Participate in advancing drafts throughout the writing process
Support final proposal production as required
Federal Proposal Writer may write, review, and/or edit other corporate documents as requested.
Other duties as assigned.
Qualifications
Bachelor's degree in English or other related discipline
5+ years of proposal writing (or related) experience
Experience writing and editing content for winning federal contract bids
Experience writing reports, briefs, and similar content
Knowledge of the Federal Government's acquisition process
Strong knowledge of Microsoft Word, PowerPoint and Adobe Acrobat
Ability to work under tight deadlines and on multiple documents
Highly organized, proactive, and collaborative
Must have excellent interpersonal, verbal, and written communication skills
Ability to meet milestones and deadlines
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for this job.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
$49k-75k yearly est. 18d ago
Technical Writer - Contract to Hire
Exceptional Innovation 4.0
Technical writer job in Westerville, OH
Exceptional Innovation is relentlessly focused on discovering, developing and delivering innovative solutions that connect our customers to the people they serve through the advanced use of technology. With our reach, range and resources, we provide our customers a universal platform for driving their vision into their markets using consistent and reliable entertainment and connectivity services. Our solutions leverage the platform to assist our customers in making intelligent decisions to actively engage and inspire the people they serve. Exceptional Innovation has more than 30 years' experience and operates in the key strategic geographies of the USA, Central and Latin America, Europe, Asia, South Pacific, the Middle East and Africa, supporting more than 485,000 guest rooms.
Job Description
We are currently searching for an experienced, full time, Contract TechnicalWriter to join our rapidly growing team! You will help prepare technical and non-technical documentation and communicate complex and technical information to international audiences with a diverse technical skill set. This position requires the ability to learn new subjects quickly and write accurate and detailed documentation targeted to the right level of technical skills. A candidate should have experience and a working knowledge of networking, APIs, web servers, databases, CMS platforms, and other related topics. The role will work closely with engineering, product management, customer support, sales engineering, and other cross-functional teams on an international scale.
Job Duties:
Write new documentation and update current documentation that is targeted to the appropriate audience.
Identify topic gaps in current documentation and propose guides to fill those gaps
Work with other writers and subject matter experts in collaborative environment
Edit and review content created by others for technical accuracy and clarity
Contribute to plans for creating new guides and editing existing documentation
Develop and provide support for professional and user-friendly templates and forms that increase efficiency, consistency, and corporate identity
Serve as liaison between development team and applicable operations team in the creation tools to support products
Ensure quality standards and consistency in language, visuals, graphics, and format
Use a variety of tools to create the materials necessary for the appropriate audience.
May be responsible for other projects and responsibilities as assigned.
Qualifications
Experience Required:
Experience writing technical documents for a software company (3 - 5 years)
Working knowledge of technical concepts such as networking, infrastructure, programming concepts and tools
Ability to handle a fast paced environment, and the flexibility to adapt quickly to changing business needs
Outstanding editing and proofreading skills
Experience working in agile environment
Excellent organizational, interpersonal and problem solving skills
Experience utilizing variety of tools
Additional Information
We offer a competitive salary and excellent benefits including health, dental, vision, 401K, Paid time off and much more.
Apply today and we'll review your qualifications to see if you might be the next great member of our team.
$44k-58k yearly est. 60d+ ago
Proposal Associate/Writer - Commercial Banking
Jpmorgan Chase 4.8
Technical writer job in Columbus, OH
Are you excited to be at the forefront of shaping the bank's strategic client relationships by working on complex proposals and delivering tailored solutions that drive business growth? You have found the right team! As a Proposal Associate in the Commercial Banking Sales organization within the Commercial and Investment Bank, you will play a critical role in managing and writing responses to Requests for Proposals (RFPs) for treasury services, commercial card, and healthcare payment services. You will collaborate with sales and product teams to create client-focused, concise, compelling, and compliant proposals that strategically position J.P. Morgan.
The Proposal Team actively manages the process and writes proposals in response to RFPs for treasury services and commercial card products. This role begins working with the bank's proposal team members and other subject matter experts to write proposals in response to client/prospect RFPs. The Associate must independently manage projects from start to finish, ensuring that responses are complete, compliant and well positioned.
After successfully writing proposals this role has the opportunity to transition into actively managing proposals which includes working in a team environment, managing, writing, editing and proofreading responses to multi-product RFPs.
**Job responsibilities**
+ Incorporate and revise pre-approved written responses as well as newly crafted responses into proposals
+ Write custom, client-specific sections of the proposals Incorporate winning themes and features/benefits into the solution
+ Ensure proper and consistent messaging by proofing, editing, and rewriting all sections of the document as required
+ Identify any additional narrative needs and consult with subject matter experts to clarify details and develop custom responses
+ Incorporate graphical elements materials and help identify any additional graphic needs and work with graphic artists to develop and finalize
+ Translate and map technical information into language understood by all levels of clients
+ Understand the client's RFP request and provide consultative advice to deal team
+ Research topics, gather and analyze information and background materials
+ Submit newly crafted sections to content management team to create new, re-usable proposal content
**Required qualifications, capabilities, and skills**
+ A minimum of 3 years of sales, implementation or support of treasury management, commercial card or healthcare payment services
+ A minimum of 2 years technical, business or proposal writing experience in banking/TS products.
+ Excellent business writing and grammar skills are essential
+ Intermediate to advanced Microsoft Word and Adobe Professional proficiency required
+ Proven ability as a self-starter, detail oriented, well organized and able to multi-task effectively
+ High level of independence, energy and integrity; demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility
+ Exceptional communication and interpersonal skills
+ Ability to work effectively and efficiently as a team member on multiple projects with tight deadlines
+ Schedule flexibility to meet deadlines with the ability to work flexible hours as required during critical phases of the project
+ Ability to develop and maintain a broad knowledge of TS and Commercial Card products as well as the technology, equipment, operations processes and systems commonly used
+ College degree (BA or BS) required
**Preferred qualifications, capabilities, and skills**
+ Understanding of government bidding/ corporate procurement requirements and process
+ Knowledge of TS, merchant, and/or commercial card products and services
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Chicago,IL $74,200.00 - $99,000.00
How much does a technical writer earn in Upper Arlington, OH?
The average technical writer in Upper Arlington, OH earns between $43,000 and $79,000 annually. This compares to the national average technical writer range of $48,000 to $87,000.
Average technical writer salary in Upper Arlington, OH
$58,000
What are the biggest employers of Technical Writers in Upper Arlington, OH?
The biggest employers of Technical Writers in Upper Arlington, OH are: