Technical writer jobs in Westwood, NJ - 385 jobs

Job Title: Lead Technical Trainer/ Writer Job Category: Direct FLSA: Exempt Reports To: Manager, Technical Manuals and Training Dept: Technical Publications Salary Range 85k to 111k Kawasaki Rail Car - Yonkers, NY Job Description: Leads Kawasaki training efforts in the field, including: Drafts training materials based on vendor data, draft manuals and on-car observation Verifies that all applicable FRA requirements are fulfilled, including those under 49CFR 238.109. Proofreads and edits vendor documents to ensure Training Materials are complete and up-to-date. When multiple KRC Instructors are used in a given course, the Lead Instructor will clearly delineate the specific area(s) of responsibility for each person. The Lead Technical Trainer will be responsible for all logistical requirements, including the necessity to have support personnel in place at a given time, with all required tools and consumables. Ensures vendors and subcontractors maintain quality requirements by closely observing vendor classroom activities. Delivers KRC training classes including familiarization, FRA requirements, subsystem integration and interface. Provides consistent point-of-contact between KRC, vendors and the Authority. Writes letters to KHI, vendors and Authorities as directed. Coordinates Training classes at Authority sites. Verifies proper documentation and equipment are available at the site. Contacts Engineering Department technical personnel to get answers to participant's questions.. Updates and ensures all contract Training Deliverables are turned over to the Authority at the required time. Assists in designing the course curricula and working schedules for new contracts. Presents written evaluations of course and Instructor effectiveness after each course. Assists Manager of Training and Manuals and Assistant Manager of Training with staff. Development. Education: BA or BS degree required. Formal technical training (i.e. Military Electronic Courses) a plus. Qualifications: Minimum, five (5) years experience conducting technical training. Prior rail car experience strongly preferred. Flexible approach to problem solving in the field. Able to travel a minimum of 20%. Able to work effectively with minimal supervision. Proficient in Microsoft Word, Excel and PowerPoint. Adobe FrameMaker and/or Vector graphics (CorelDraw, Adobe Illustrator or AutoCAD) experience a plus.

We are seeking a mid level Technical Writer that will be responsible for planning, writing, editing, and verifying high-quality technical documents! Ensures compliance with all contract and corporate requirements and standards. Liaises with project teams in other parts of the company. Guides other personnel (e.g., programmers, engineers, other subject matter experts [SMEs] associated with documentation projects, as required. Duties and Responsibilities: Translates business needs and requirements into clearly defined and documented detailed, high-quality functional design and system specifications and documentation Writes, rewrites, and verifies high-quality technical documents (e.g., system design documents, project management-related plans, user guides/manuals, and training materials) ensuring compliance with all contract requirements and corporate quality standards Demonstrates excellent grammar, spelling, syntax, and punctuation skills Demonstrates proper formatting, proofreading, and editing skills Creates new technical documentation and updates existing documentation Examines documents to verify completeness and accuracy of data and makes changes as needed Interviews SMEs and conducts necessary research to write and compile technically accurate content Works with SMEs to resolve discrepancies and compile required changes to documents Provides documentation project management as assigned Tracks and reports progress of projects from inception through production Other duties may be assigned Skills: Advanced experience and skills using Microsoft Word Experience authoring a variety of document types, including system design documents, project management-related plans, user guides/manuals, and training materials Connects with SMEs and proactively works to become familiar with TransCore's software and methodologies Possesses strong verbal and written communication skills with ability to work with a variety of stakeholders Capable of creating original content using available resources, including Request for Proposals, Requirements Traceability Matrix, Business Rules, and Proposals Ability to manage multiple projects simultaneously and appropriately prioritize workload to meet client deadlines Advanced problem-solving skills Ability to work under pressure and meet tight deadlines Ability to work as part of a team and independently Attention to detail Advanced skills using Microsoft Word (including creating, editing, deleting styles; track changes; and maintaining proper version control), Excel, and PowerPoint Experience working with SharePoint sites and graphic software (e.g., Paint, Visio, etc.) Good understanding of the Agile software development life cycle Completes special projects and provides proposal support as assigned Experience and Education: 5+ years of professional experience in technical writing, construction, and submissions. Experience as a Technical Writer is strongly desired. Bachelor's degree (B.A.) from four-year college or university, or equivalent job-related experience. Supervision: Reports to Documentation Manager. Rate: $45 - $50 hourly DOE ABOUT ADAPTATION Join ADAPTATION as we are building a strong team! We provide public sector and Fortune 500 companies with transformation consulting services to help understand new ways of working. We partner with our clients, integrators, and technology experts to enable us to focus on our core competency - people and their journey through transformation. **********************

MEET THE SMART SAFETY COMPANY At Safe Fleet our name says it all. We make fleet vehicles - and everyone in and around them - safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world's biggest fleet safety problems. Our core value is safety. Without safety first, efficiency and productivity are not possible. This is true for our products, our culture, and our relationship with our community. Our vision is to reduce preventable deaths and injuries in and around fleet vehicles with a goal of ZERO accidents. We are re-defining what safety means for fleets of every type - from school buses to waste collection trucks, firefighting to utility vehicles, police cruisers to delivery vans. Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, forge valves and high-quality nozzles to fight fires, or dream up new ways to protect fleet operators in our Corporate HQ in Kansas City, you'll contribute to our goal to keep everyone safe. We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada and the US. We're looking for motivated self-starters with innovative thinking to join our team and help us achieve our growth and performance goals. Sound like you? JOB SUMMARY This role is responsible for developing clear, user-friendly documentation that supports products, services, and internal processes. It involves close collaboration with engineering, product management, and customer support teams to ensure accuracy and usability. The position requires field work during prototype builds and installations, a flexible schedule to accommodate project timelines, and occasional night work. A background in mechanical or manufacturing environments-preferably automotive-is considered an asset. ESSENTIAL DUTIES & RESPONSIBILITIES Develop and maintain high-quality documentation including user manuals, installation guides, API documentation, release notes, and training materials. Translate complex technical concepts into accessible language for various audiences, including law enforcement, IT professionals, and end-users. Collaborate with cross-functional teams to gather information and ensure accuracy and completeness of documentation. Create visual aids such as diagrams, flowcharts, and screenshots to support written content. Manage documentation lifecycle: drafting, editing, reviewing, publishing, and updating content as needed. Ensure all documentation complies with company standards, branding, and regulatory requirements (e.g., CJIS, FedRAMP). Assist in the development of content for proposals, presentations, and marketing collateral when needed. Provide on-site support during prototype builds and installations to capture accurate processes and develop field-ready documentation. Adapt to flexible schedules, including occasional night work, to align with installation and testing timelines. New York Salary Range $80,000 - $100,000 USD The final offer will be determined based on a combination of factors including skills, experience, and alignment with the role's responsibilities. Candidates at the lower end of the range will meet the core qualifications and demonstrate strong potential to grow within the role. Mid-range offers reflect a solid match with the role's technical and collaborative requirements. Offers at the top of the range are reserved for candidates who bring exceptional qualifications, specialized expertise, or unique value that significantly exceeds the baseline expectations Bachelor's degree in English, Technical Communication, Computer Science, or a related field. 3+ years of experience in technical writing, preferably in public safety, law enforcement, or technology sectors. Proficiency with documentation tools such as Adobe FrameMaker, MadCap Flare, Microsoft Word, and/or Markdown. Proficiency with Adobe Suite including Adobe InDesign, Adobe Illustrator, Adobe Acrobat, Adobe Photoshop, etc. Familiarity with content management systems (CMS) and version control tools (e.g., Git). Strong understanding of technical concepts such as APIs, cloud platforms, cybersecurity, and software integrations. Excellent written and verbal communication skills. Ability to manage multiple projects and meet deadlines in a fast-paced environment. Ability and willingness to work in the field and travel as needed. Flexible schedule to accommodate prototype and installation timelines, including occasional night work. Background in mechanical or manufacturing environments; automotive experience is highly desirable, as is hands-on familiarity with installation processes or prototype development. Knowledge of CJIS, NIJ, or other compliance standards and/or experience with video surveillance, evidence management systems, or public safety technologies would be an asset. At Safe Fleet, we are an equal opportunity employer that is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We promote fair and equitable hiring practices and foster a culture of inclusivity and respect.

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone. Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team-bringing everything they need for their home into one place. Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork. With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission. About The Role We're seeking a Technical Writer to play a crucial role in supporting EliseAI's Learning & Development (L&D) initiatives. This role is central to ensuring that our customers have access to clear, accurate, and user-friendly documentation. You'll be responsible for transforming insights from customer interactions, support tickets, and product releases into comprehensive resources that drive adoption and success. You'll also work closely with the Customer Education Specialist and cross-functional teams to prioritize and execute documentation needs. Key Responsibilities Develop and maintain a wide range of documentation, including user guides, FAQs, troubleshooting guides, and release notes Translate technical product details into clear, accessible resources tailored to diverse customer needs Ensure all customer-facing documentation is up-to-date and reflective of the latest product features and best practices Work closely with the Customer Education team to identify gaps in customer resources and create documentation that complements training initiatives Analyze customer support tickets to uncover recurring themes and pain points, addressing them proactively through improved documentation Collaborate with the Customer Success, Product, and Support teams to align documentation priorities with business goals and customer feedback Maintain a documentation roadmap to ensure timely delivery of resources that support key product launches and updates Implement documentation best practices to enhance usability, consistency, and accessibility, while continuously auditing and refining existing resources Contribute to the evolution of EliseAI's L&D strategy by proposing innovative ways to engage customers through documentation Will leverage customer interactions and product usage data, and will identify opportunities for new or enhanced documentation and act as an advocate for customers by ensuring that documentation provides practical, actionable solutions to real-world challenges Attract top-tier talent to join our driven team Requirements 3+ years of experience in technical writing, documentation development, or a related field, ideally within SaaS or AI industries Exceptional writing skills with the ability to simplify complex technical information for various audiences, along with familiarity with documentation tools Strong organizational skills, a proactive and collaborative mindset, and the ability to quickly learn EliseAI's platform are essential Preferred experience includes working knowledge of L&D principles, familiarity with customer success strategies, Zendesk, and understanding of how documentation supports customer adoption The role requires a willingness to occasionally travel for on-site collaboration or customer visits (approximately 10% of the time) Willingness to work in person at our office 4-5 days a week Why Join Growth and impact. It's not often that you can get in on the ground floor of a funded (unicorn!) startup that's scaling. That means that instead of following a playbook, you'll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You'll learn what works when you succeed and what doesn't when you fail. Either way, the rest of the team will be here to support you. Benefits In addition to the growth and impact you'll have at EliseAI, we offer competitive salaries along with the following benefits: Equity in the company Medical, Dental and Vision premiums covered at 100% Fully paid parental leave Commuter benefits 401k benefits Fitness & home services stipend to cover part of your expenses so you can focus on what matters A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office Unlimited vacation and paid holidays We'll cover relocation packages and make the move exciting, not painful! Job Compensation Range The salary range for this role is $70,000 - $100,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process. EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at **********************

About the Role ApolloTech MSI is seeking a detail-oriented and skilled Technical Writer to join our team. This is a full-time position based at our Denville, NJ location, with the option for a hybrid work environment. As a Technical Writer, you will be responsible for creating, editing, and maintaining technical documentation, grant proposals, system specifications, and training materials. Your work will support our engineering teams by ensuring that all documentation is clear, concise, and accessible for both technical and non-technical stakeholders. You will collaborate closely with engineers, developers, and project managers to gather information, understand project requirements, and produce accurate and effective documents. Strong communication and organizational skills are essential, as well as the ability to work independently and as part of a team. Requirements Qualifications Bachelor's degree in English, Technical Communication, Engineering, or a related field 2+ years of experience in technical writing or documentation in a technical environment Proficiency in writing clear and concise documentation with a keen attention to detail Strong understanding of technical concepts and the ability to translate them into straightforward language Familiarity with document creation tools such as Adobe FrameMaker, Microsoft Word, MadCap Flare, or similar Experience with creating and editing complex diagrams and graphics is a plus Excellent interpersonal and communication skills Ability to manage multiple projects and meet deadlines US Citizenship is required for this role due to security clearance requirements Ability to obtain and maintain Secret Clearance Join ApolloTech MSI ApolloTech MSI offers a collaborative and innovative work environment where you can contribute to creating high-quality technical documentation that supports our engineering initiatives. If you are a motivated Technical Writer looking for an exciting opportunity, we encourage you to apply and join our talented team. EEO An Equal Opportunity Employer including Disability/Veteran. Please send resumes to *************************.

Company Mission At Playbook we believe that everyone deserves the ability to get ahead with incredible sports & academic programs. Through our best in class technology and integrated platform services we are revolutionizing the way that sports, education, and activity entrepreneurs launch and manage programs for students and communities across the world. We have an amazing list of customers and partners including professional sports teams, fortune 500 companies, and 100's of leading sports and activity organizations across the country. We also have established partnerships with star athletes including Kristaps Porzingis, Didi Gregorius, and over 30 other professional athletes and influencers who embody our values and support our mission. About the Role Playbook is seeking a talented and experienced technical writer to work alongside our development team to create, maintain, and publish articles in our knowledge base for our SAAS serving small sports, fitness, and activity organizations. Additionally, the ideal candidate will help with internal technical documentation and the documentation of developer requirements in Jira. We are seeking an experienced technical writer who is passionate about our mission with strong attention to detail and a track record of efficiently delivering exceptional knowledge base content. It's a bonus if you have experience being part of scrum processes and are able to provide references who can confirm that you write incredibly clear and comprehensive Jira tickets. Tasks, Duties, Responsibilities Writing, publishing, and maintaining high-quality content within the support knowledge base including internal and public facing articles. Communicate complex technical details to audiences of highly variable skill levels. Communicate complex developer requirements to our team of developers in he form of thorough and clear Jira tickets. Assist in creation of onboarding guides (userpilot/appcues). Knowledge, Skills, Competencies Experience in planning, leading, directing, and managing the build out of great knowledge bases for SAAS products. Please share the links to knowledge bases you have worked on including precisely what you did as part of the knowledge base build out and upkeep Strong ability and proficiency writing and communicating with the english language. Familiarity with using front-end online publishing languages including HTML, CSS, AWS preferred. Familiarity with using back-end online publishing languages including python, experience with django preferred but not required Knowledge of UI/UX terminology. Ability to work independently and collaboratively in a fast-paced team environment. Benefits 401(k) and 401(k) matching Paid Time Off Health Reimbursement Account (HRA) Paid Travel Opportunities

As a Technical Writer for the Payments business in the Commercial and Investment Bank (CIB), you'll work with a talented team of developers, product owners, content strategists and designers dedicated to next-generation B2B digital products. You‘ll help elevate user engagement of client developers by producing and editing top quality API documentation. In addition, you'll own important initiatives, drive innovative solutions to complex problems and collaborate with cross-functional teams. As a champion of inclusive design and customer experience, you'll contribute to the continuing success of J.P. Morgan as a global leader in B2B payments. Job Responsibilities Work with product owners and developers to understand Payments products and identify documentation requirements. Create and review technical content (such as API docs and user guides) for new/updated features following the content guidelines and style guide. Drive for clarity of writing, consistency in presentation, and depth of detail across different products. Engage with designers, user researchers, information architects, project managers, platform owners and others, as needed to enhance user experience. Provide insights into the authoring tools, processes, and metrics for improving the working efficiency and quality. Contribute to the content guides and maintain the documentation process. Requirements 5+ years of experience as a technical content creator. A portfolio of technical content examples that demonstrate clarity of style and voice. Strong working knowledge of and experience documenting APIs. Ability to quickly learn technical concepts and understand how products work. Software development and/or technical support of complex systems. Experience with tools such as Bitbucket and Jira, and methodologies, such as Agile/Scrum.

About 10a Labs: 10a Labs is an applied research and AI security company trusted by AI unicorns, Fortune 10 companies, and U.S. tech leaders. We combine proprietary technology, deep expertise, and multilingual threat intelligence to detect abuse at scale. We also deliver state-of-the-art red teaming across high-impact security and safety challenges. About the role: 10a Labs is seeking an experienced Technical Writer to document a suite of developer products and tools. This is a short-term contract position. You'll create clear, practical resources that help developers and partner organizations integrate and build with large-language-models (LLM) and vector database-based systems. This includes producing AI API and SDK documentation, conceptual guides for model integration, and workshop materials that translate complex technical capabilities into actionable learning experiences. You'll collaborate closely with engineering, product, and research teams to turn emerging technical advances into clear, developer-ready materials that accelerate adoption and understanding. In this role, you will: Create and own documentation for AI APIs, SDKs, and developer tooling. Produce workshop and tutorial materials (slide decks, labs, code walkthroughs, etc.). Organize, review, and evolve documentation structure, taxonomy, and style. Audit existing documentation, identify gaps, and develop improvements. Validate runnable code examples and maintain accuracy. Coordinate across engineering, product, and research to ensure correctness. We're looking for someone who: Enjoys diving deep into technical systems and making them understandable to others. Brings a developer's perspective and is able to simplify without oversimplifying. Is knowledgeable of LLM concepts, vector database systems, and has the ability and experience to produce workshop materials. Communicates well cross-functionally to both technical and non-technical audiences. Is collaborative, detailed-oriented, and thrives in fast-moving, high-impact environments. Requirements: 3+ years of technical writing experience or similar with a strong portfolio of API, SDK, and developer documentation. Strong applied AI experience; proficiency with AI/ML tools, prompt engineering, LLM concepts, API specs (OpenAPI/Swagger), or open-source documentation contributions. Outstanding writing and editing skills. Proven ability to translate complex systems for both application developers and platform engineers. Experience with docs-as-code workflows (Git/GitHub, Markdown/MDX, static site generators). Coding proficiency in at least one language (Python, TypeScript, or similar) and ability to verify runnable examples. Solid grasp of modern software development practices including version control, testing, dependency management, and CI/CD. Excellent communication skills, attention to detail, and a bias toward clarity and accuracy. Self-directed, adaptable, and collaborative across cross-functional teams.

We are Power Center USA Corporation, a division of ALTTRIX Corporation We are in search of talented technical writers/bloggers that can write articles and white papers on Wireless Power Transfer technologies. You will be the direct voice of the PowerCenterUSA brand, helping the company grow their web based community of users. Work will take place remotely from home. There will be lots of remote collaboration with our global marketing and content team. Requirements Lead, define, and execute high -quality content (web pages, blog posts, news, in -depth stories, users guides, etc.) that reflect the voice, tone and goals of developers. Facilitate new ideas, tactics and strategies related to storytelling, content presentation and outreach. Conduct research and SEO guidelines, using your high level of creativity and data -driven insights to define, write and edit content that will engage with developers. Research the web and communicate with internal WPT engineers to develop compelling WPT product articles Run content programs from start to finish: setting up strategy sessions, building content programs, leading teams and relationship with our developers, writing and editing, measuring and optimizing results. Work across departments and teams to enhance and improve our content. Create and maintain relationships with external sources that can provide unique and authentic content to our website. Help define new processes and workflows to expand our multimedia capacity and bring original strategies to improve our content. Qualifications +5 years of experience in content writing -related field +4 years of experience as a technical writer/blogger Great writing, editing and digital marketing strategy skills Proven track -record defining creative editorial strategy for brands, planning and leading developer programs Ability to grow an external network of writers and contributors within the developer space Passion for story and content as well as a creative mindset Ability to research and assess data to create visualizations, maps and other interactive experiences Avid consumer of all types of media Excellent written and verbal communication skills Strong attention to detail Able to write in explanatory and procedural styles for multiple audiences Benefits Competitive Salary Full medical and dental benefits coverage 401k Contribution Paid Vacations

Role: Technical Writer JD for Technical Writer: Technical Writer would be responsible for transforming content that is provided, into publication-ready format. The role would demand for: • Formatting the text, adding tool tips, tabular depictions, charts, graphs • Coordinating layout, adding copy-write requirements, and organization of manuals and guides • Document prewriting, drafting, revising, editing, proofreading and making manuals/guides/content suitable/ready for publication • Creating Technical Placemats with particulars around manuals/guides Required Experience & Skills: • Outstanding written and oral communication skills; can prepare written communication and conveys this information clearly and effectively through both formal and informal documents • Demonstrated proficiency in understanding user requirements and implementing them in documentation and videos • Experience with and knowledge of a range of visual information design techniques • Demonstrated ability to create engaging and effective instructional training videos • Ability to quickly learn and communicate technical concepts and procedures • Ability to recommend or implement improvements in document/s • Ability to operate independently and as part of a larger team; ability to develop working relationships with other internal groups to meet objectives and complete tasks • Organized, professional, motivated, deft at making quick decisions • Demonstrated ability in mastering a complex publishing system Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Eram Talent, a renowned talent acquisition company, is seeking an experienced Technical Writer focused on the Oil & Gas sector to join our team in Saudi Arabia. This role is essential for producing high-quality documentation that captures technical specifications, project methodologies, and regulatory compliance within the oil and gas industry. As a Technical Writer, you will engage with engineers, project teams, and industry experts to develop precise and comprehensive technical documents, ensuring clarity and accuracy in conveying complex information to diverse stakeholders. Your contribution will significantly enhance the organization's communication efforts and promote operational excellence in Saudi Arabia's vibrant oil and gas landscape. If selected, the work location would be onsite at Saudi Arabia. Responsibilities: Draft, revise, and manage technical documentation such as project plans, operational manuals, safety protocols, and regulatory submissions pertinent to the Oil & Gas sector. Collaborate with engineers and project managers to gather essential information, ensuring documentation reflects current practices and compliance standards. Provide editorial support by reviewing technical articles and papers for clarity, consistency, and compliance with industry standards. Facilitate the documentation of technical procedures and workflows, including formats for peer-reviewed submissions to relevant journals and conferences. Ensure documentation adheres to established templates and style guides while maintaining an organized repository of documents. Communicate effectively with stakeholders to clarify technical content and ensure alignment with project objectives. Requirements 5+ years of technical writing experience within the Oil & Gas sector, preferably in Saudi Arabia. Bachelor's degree in Technical Communication, Engineering, or a related discipline. Strong understanding of Oil & Gas industry standards, terminology, and best practices. Outstanding writing, editing, and proofreading skills, with a focus on clarity and attention to detail. Capability to work both independently and collaboratively in a fast-paced environment. Adobe Suite, Microsoft Office, and document management software proficiency. Excellent organizational skills with the ability to juggle multiple deadlines efficiently. Strong interpersonal and communication skills, both oral and written.

Profound is building the marketing platform for the age of superintelligence. Customers no longer start with search engines. They start with answer engines like ChatGPT, Perplexity, and Claude. Profound helps companies understand how AI describes their brand, how customers ask AI about their category, and how to create content that earns visibility in this new distribution channel. We've raised ~$60M from Sequoia, Kleiner Perkins, Khosla Ventures, and South Park Commons. In under a year, we've partnered with hundreds of companies and analyzed hundreds of millions of AI conversations. We're looking for a Technical Writer to establish and build out Profound's initial documentation hub. This role will set the standard for how customers learn and succeed with our platform - from onboarding to advanced workflows. What you'll do Build Profound's first customer-facing documentation hub from the ground up. Create clear, structured product documentation including core knowledge base articles, onboarding guides, “how-to” articles, FAQs, and troubleshooting flows. Partner with product managers, engineers, and customer success to capture product knowledge and turn it into accessible documentation. Develop templates, standards, and style guides for consistent documentation across the company. Continuously refine docs based on customer feedback and product changes. Establish processes that allow documentation to scale as Profound grows. What we're looking for 4+ years of experience in technical writing, product documentation, or knowledge base management. Strong ability to explain complex product workflows in simple, actionable language. Experience launching documentation hubs or scaling them at high-growth startups. Familiarity with knowledge base platforms (e.g. GitBook, Mintlify, Docusaurus, ReadMe, Zendesk Guide). Sharp editorial judgment and attention to detail. Collaborative approach - able to work directly with product and customer-facing teams to gather information. Experience in SaaS, analytics, or marketing technology a plus. Why Profound Play a foundational role in building documentation for a company redefining how brands succeed in the age of AI. Work alongside a team from Uber, Datadog, DeepMind, Microsoft, and HubSpot. Shape the experience for customers adopting a new category of technology.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! This is a hybrid role, onsite 3x/week in Pittsburgh, PA (Robinson Township), New York City (Flatiron District), or St. Louis (Chesterfield), MO locations. The Patient Services Operations team is central to advancing our mission to provide affordable care and deliver an exceptional patient experience. We are seeking a Technical Writer to join our Knowledge Management & Communications team. You would be responsible for all patient-facing content within Patient Services Operations. As we redefine how patients access and manage their medications, we need communicators who can make complex healthcare information clear, compassionate, and actionable. This is an ideal opportunity for a detail-oriented communicator who thrives on translating complex processes into clear, empathetic, and actionable content that empowers patients and drives consistency across all touchpoints. What You'll Do * Serve as the primary point of contact for all patient-facing support content, including Help Center articles, IVR messaging, and macros. * Write Help Center articles that empower patients with self-service, and train and optimize our AI Agent to better support customers. * Design a Help Center structure that is intuitive and easy to navigate. * Craft sample messaging that accelerates our agents' ability to support patients across all communication channels. * Design AI-ready content by structuring information that supports conversational AI, ensuring accuracy, clarity, and alignment with patient needs. * Keep content fresh and relevant by implementing processes that ensure materials reflect evolving team needs, business functions, product details, and program changes, and that updates flow into the AI Agent's training data. * Audit and refine Help Center content to maintain consistency, accuracy, and trustworthiness across all channels. * Maintain and refine a style guide to define best practices for creating patient-facing content. * Collaborate with Marketing, CRM, and Digital Experience teams to drive content consistency across all channels and alignment with BlinkRx's brand. What You'll Need * Bachelor's degree with 5+ years of experience in Technical Writing, Content Strategy, Knowledge Management, Communications, or related field. Healthcare experience is a plus. * Demonstrated experience with technical writing and ability to provide work samples. Experience writing for AI Agent training is a plus. * Familiarity with AI conversational design, prompt writing, or training AI systems with structured content. * Strong ownership mentality and high-quality standards. You will be responsible for all of our team's patient-facing content. * Experience developing and following style guides and tone of voice standards. * Strong analytical skills and ability to translate raw data and feedback into clear, actionable content improvements. * Exceptional attention to detail. * Contact center or customer support content experience is a plus. Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job description: • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements. • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities. • Create and maintain easy-to-understand operational process documentation. • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. Qualifications Skills required: • Proven working experience in technical writing of software documentation. • Ability to deliver high quality documentation paying attention to detail. • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures • Excellent written skills in English. • Strong working knowledge of Cisco Voice & Video technologies (CUCM, unity, VCS…) and trading floor/recording technologies (Nice recording). • University degree in Computer Science, Engineering or equivalent preferred Additional InformationKushal kumar Ph: ************

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. Job Description • Must have excellent interpersonal, communication, presentation, writing, analytical, problem solving, information gathering skills and ability to translate technical aspects into comprehensible documentation. • Minimum of 5 years of experience as a Technical Writer working with project teams in complex system developments and expertise in developing technical documentation for database management systems with focus on version control. • Experience identifying documentation requirements through discussions, observations and comprehension of the various data management activities. • Ability to produce documents, instructional manuals and illustrations in simple English with appropriately minimal technical jargon, fewer instructions, terse and easy to use. • Ability to organize, write and present the written material for multiple audiences. • Experience documenting different types of requirements specifications and flow charts. • Ability to manage multiple projects/tasks of varying complexities and work independently with users with minimal oversight. • Proficiency in MS Office (including PowerPoint and Visio). Qualifications Preferred Experience: • Experience documenting Mainframe and Distributed systems • Experience documenting Data Dictionary and Business Rules • Understanding Data Management systems and Databases • Experience in Data Modeling • Experience in Pension Systems is a plus Additional Information Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130

Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City. Role summary As a Staff Technical Writer, you'll own the quality and consistency of Viam's developer-facing documentation. Your work spans all four documentation types: reference docs, explanations, tutorials, and how-to guides. You'll transform rough drafts, working code, and technical walkthroughs into polished, publishable content that helps developers understand and adopt Viam. You'll also develop docs from scratch through close collaboration with product engineering teams. What you'll do * Write and edit documentation that helps developers integrate Viam into their projects, from first API call to production deployment * Maintain documentation standards and style guidelines that ensure consistency as content scales * Contribute to and improve our documentation toolchain, including our Hugo framework, GitHub Actions workflows, and Vale linting configuration * Review code samples for accuracy and clarity, working with engineers to resolve issues * Contribute to information architecture decisions-how content is organized, navigated, and discovered * Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively * Build robots and write programs using Viam yourself-we believe the best documentation comes from firsthand experience with the platform What you bring * Experience writing documentation for developers, with a portfolio that demonstrates your ability to explain technical concepts clearly * Enough technical fluency to work through tutorials independently, run code samples, and identify errors-you don't need to be an engineer, but you need to be technically curious and comfortable at the command line * Experience with docs-as-code workflows: Git, Markdown, static site generators (Hugo experience is a plus) * Familiarity with documentation automation-linting tools like Vale, CI/CD pipelines, GitHub Actions, or scripting to improve workflows * Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't * The ability to give and receive editorial feedback constructively * Experience or genuine interest in working with physical hardware-you'll be building robots as part of this job * Experience with robotics, IoT, or industrial automation is a plus but not required In 3 months * You understand the Viam platform and feel comfortable assembling robots based on tutorials and writing small programs for robots with our SDKs * You are comfortable with our toolchain and have started contributing improvements to our workflows * You are comfortable discussing the product with our engineers for documentation purposes * You have shipped polished documentation for at least one major platform feature * You've completed significant revision of a section of docs. In 6-12 months * You are continuing to revise and improve the Viam documentation * You are improving the documentation based on qualitative and quantitative data * You are building out or curating content to enable developers without hardware experience to use Viam * You have established documentation standards that scale as the team and content grow * You have made measurable improvements to our documentation infrastructure and automation The starting salary range for this role is $165,000 - $235,000/year. Full-time Benefits: Viam's base salary range for this role is posted above. Your exact offer will vary based on factors, including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated to you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more. * 100% covered medical/dental/vision insurance plans, commuter benefits * 25 days paid vacation and generous holiday observances * Free lunch every day that you're in the office * One Medical Membership * Citi Bike memberships * Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more * Paid parental leave * Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits Values: * Vision Driven * Collaborate Openly * Act Decisively * Succeed Through Diversity * Hold Ourselves Accountable * Lead with Curiosity To all recruitment agencies: Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.

Job Title: Lead Technical Trainer/WriterDETAILS: • Duration: Direct Hire • Salary: $85,000 - $111,000 depending on experience • Shift: Monday to Friday, standard daytime hours We are currently seeking a Lead Technical Trainer/Writer for a full-time, direct hire opportunity in Yonkers, NY.Primary Objective: To lead technical training efforts in the field and ensure all training programs and materials meet FRA standards and client requirements, while maintaining logistical oversight and instructional consistency across teams.Essential Functions: • Lead training efforts in the field • Draft training materials based on vendor data, draft manuals, and direct observation • Verify compliance with all FRA training requirements, including 49 CFR 238.109 • Proofread and edit vendor documents to ensure completeness and accuracy • Assign and clarify responsibilities when multiple instructors are used in a course • Manage all logistics for training, including personnel, tools, and consumables • Monitor vendor and subcontractor quality during classroom instruction • Deliver training classes covering familiarization, FRA regulations, subsystem integration, and interface • Serve as primary point-of-contact between, vendors, and the Authority • Draft formal communications to, vendors, and the Authority as directed • Coordinate training classes at Authority sites and ensure all documentation and equipment are available • Collaborate with Engineering Department to address technical questions from trainees • Ensure timely delivery of all contract training deliverables to the Authority • Assist in course curriculum design and scheduling for new contracts • Provide written evaluations of courses and instructor performance after each session • Support the Manager and Assistant Manager of Training and Manuals in staff development Education Requirements: • Bachelor's degree (BA or BS) required • Formal technical training (e.g., Military Electronic Courses) a plus Qualifications: • Minimum of 5 years' experience delivering technical training; prior rail car industry experience strongly preferred • Flexible and solutions-oriented approach to field-based problem solving • Willingness to travel at least 20% of the time • Ability to work independently with minimal supervision • Proficiency in Microsoft Word, Excel, and PowerPoint • Experience with Adobe FrameMaker and/or vector graphics tools (CorelDraw, Adobe Illustrator, or AutoCAD) is a plus Work Environment: This role involves both office-based documentation and on-site fieldwork, including coordination with vendors and hands-on engagement with rail cars and training equipment. Candidates should be comfortable navigating both technical documentation and real-world application.Company Overview: Founded in 2010, Top Prospect Group was created with a focus on matching high-quality candidates with top clients while fostering an environment where success is shared by all. In 2023, the company was acquired by HW Staffing Solutions, expanding its service offerings to include technology and professional services.Qualified candidates are encouraged to apply immediately! Please include a clean copy of your resume, salary expectations, and any references in your application.#INDTPGSHELTON

Take the next step in your career path and join a team that facilitates the efficient operation of our Group Underwriting organization. As the Group Underwriting Senior Technical Writer in Group Benefits Underwriting, you will collaborate with colleagues in Underwriting, Underwriting Operations, and other functional areas to ensure that our colleagues have all the information needed to perform. This requires being systematic in analyzing, developing, validating, and publishing information about processes, policies, and our systems. This role also requires an ongoing evaluation of the information management and communication approach and continuous improvement of our processes, based on input from our colleagues and industry best practices. You are: * A team member who can manage multiple priorities, and who is passionate about logically organized and comprehensive information for our Group Underwriting colleagues. * Work together with teammates, content contributors, SMEs, leaders, and other interested parties on projects and to consistently improve our information management approach. * Skilled in documentation tools like Microsoft Word, SharePoint, and other web based knowledge management or online help systems; familiarity with policy administration systems is a plus. * Ability to interpret and document sophisticated underwriting processes, risk assessment criteria, and decision-making frameworks. * Comfortable working with underwriting teams, product managers, legal, and IT to gather source material and validate content. * Familiarity with regulatory standards and documentation practices in insurance. You have: * Proficiency in writing and editing technical content related to complex business processes, preferably in regulated industries such as insurance or healthcare. * A 4-year college degree in English, Communications, Technical Writing, or a related field, or equivalent work experience. * Knowledge of Group insurance products and services (a plus). * Project management experience (a plus). * Familiarity with process improvement and process design (Lean Six Sigma). * Experience completing tasks in a disciplined manner and meeting deadlines. * Optional: Ability to develop training materials using instructional design principles. You will: * Independently lead the development of reference information for complex projects to support the effectiveness and efficiency of our Group Underwriting organization. This information is commonly related to new products, policies, systems, tools, and processes. * Create Underwriting-specific content for our Information Management System (IMS). * Occasionally lead the weekly publication of the newsletter for all of Group Underwriting. * Lead the review process of existing Group Underwriting policies with team members. * Collaborate with the Information Management and Learning team to coordinate and work together on projects, and at times manage communications. * Collaborate with various areas including compliance, legal, and IT. Location: * Preferred location is Guardian's Office in Bethlehem, PA. 3 days onsite Hybrid Salary Range: $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at ************************************************ Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential. As the Technical Report Writer, you will type information, create formats, and document templates to transpose numbers and words from various formats, and compile a word document report along with adding test requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Support the lab operations in various types of administrative tasks. * Complete all reports prior to the date due so that sufficient time is given for report review. * Organize incoming projects by the date due and severity based on duration * Experience in an administrative capacity. * Must be able to communicate effectively in English, speak, read and write. * Proficient in Microsoft Office- Word, Excel, and Outlook specifically. Also, having experience with Sharepoint and LIMS-type database. * College graduate; preferably in a Scientific Field. * An understanding of General Chemistry. * Strong organizational aptitude. * Ability to type at a very fast pace with an in-depth knowledge of Microsoft Word. * Must be able to type 15-25 reports per day. * Adheres to internal standards, policies, and procedures. * Performs other duties as assigned. Qualifications Education and Experience * Bachelor's Degree in a relevant SBU scientific field * 1-3 years working in relevant SBU industrial/lab/field setting with experience following strict safety standards * Language Skills: Basic English * Mathematical Skills: Basic required, Intermediate preferred * Reasoning Skills/Abilities: Intermediate * Computer Skills: Basic, Intermediate proficiency in Microsoft Office Suite preferred, particularly Outlook, Excel, and Word * Ability to execute detailed but uninvolved written or oral instructions. * Ability to work independently under the direct supervision * Ability to deal with problems involving a few concrete variables in standardized situations * Ability to follow directions ensuring the end results are accurate and completed within the required timeframe * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Pay Range: $21.00-$26.00/ hour Additional Information Benefits * Competitive salary. * Comprehensive health, dental, and vision insurance for full time employees. * Retirement savings plan. * Continuous professional development and training opportunities. * A dynamic, collaborative work environment. * Access to cutting-edge cryptographic technology and tools. Physical Demands of the Job * Stand: Occasionally * Move or traverse: Frequently * Sit: Constantly * Use hands: Constantly * Reach with hands and arms: Occasionally * Climb or balance: Occasionally * Stoop, kneel, crouch or crawl: Occasionally * Talk/hear: Constantly * Taste/Smell: Occasionally * Lift/carry/push or pull: Occasionally 30 lbs Additional information SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call ************ for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.