Technicians are skilled professionals who primarily work with technology in different industries. They are knowledgeable about the technical aspects of the various items they work with. They are usually working with electricity or with technological advancements. Technicians may be assigned to do the construction of equipment or materials related to their field of study. They may also be assigned to conduct diagnostics and other maintenance activities to ensure that the equipment works properly. Technicians may also be required to conduct basic repairs in case of problems. It is important that technicians have good analytical skills and decision-making skills.

Technician Responsibilities

Here are examples of responsibilities from real technician resumes representing typical tasks they are likely to perform in their roles.

  • Achieve multiple ASE certifications within first year of employment.
  • Achieve additional $1,000,000.00 MAC sales revenue in one year.
  • Implement and manage UHF radio base stations, repeaters, and command network, effectively linking all regional headquarters.
  • Manage telecommunications installation and repair for hospital Nortel network.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Design, set up, implementation, and troubleshooting of PBX networks (VOIP) and small LAN/WAN networks.
  • Install, maintain and repair video, internet and voice (VOIP) telephony services to residential and business clients.
  • Provide direct patient care as delegated by the RN to include turning, positioning and assisting with ambulating; make beds.
  • Administer all desktop relate functions including hardware and software set-up and configuration.
  • Require following OSHA guidelines, providing professionalism and customer service in all activities.
Technician Traits
Detail oriented involves being extremely mindful and observant of all details.
Organizational skills are essential to working as efficiently as possible through being able to focus on projects at hand while also keeping a clean workspace.
Physical strength refers to one's ability to lift, carry and move physical objects.

Technician Job Description

Perhaps the hardest question to answer when deciding on a career as a technician is "should I become a technician?" You might find this info to be helpful. When compared to other jobs, technician careers are projected to have a growth rate described as "little or no change" at -1% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a technician by 2028 is -6,400.

A technician annual salary averages $36,522, which breaks down to $17.56 an hour. However, technicians can earn anywhere from upwards of $25,000 to $53,000 a year. This means that the top-earning technicians make $28,000 more than the lowest-earning ones.

It's hard work to become a technician, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an installation and service technician, installation and repair technician, information technology technician, and service and repair technician.

Technician Jobs You Might Like

Technician Resume Examples

Technician Skills and Personality Traits

We calculated that 13% of Technicians are proficient in Customer Service, Patient Care, and Communication. They’re also known for soft skills such as Detail oriented, Organizational skills, and Physical strength.

We break down the percentage of Technicians that have these skills listed on their resume here:

  • Customer Service, 13%

    Provided outstanding customer service while performing the installation and repair U-verse television and other in-home entertainment and communication services.

  • Patient Care, 8%

    Organized the medical environment, performed and directed support activities in-patient care situations including contingency operations and disasters.

  • Communication, 8%

    Generated descriptions using electronic communication tools and software with sound written and oral communication skills including Dragon and CoPath.

  • Emergency, 6%

    Trained to provide emergency medical treatment necessary to stabilize and evacuate injured personnel while acting in an enemy evading recovery role.

  • Hand Tools, 5%

    Dismantled devices to gain access to and remove defective parts, using hoists, cranes, hand tools and power tools.

  • Diagnosis, 5%

    Troubleshooted equipment wiring harnesses using technical manuals and schematic drawings to diagnosis and isolate faults and effect repairs.

Some of the skills we found on technician resumes included "customer service," "patient care," and "communication." We have detailed the most important technician responsibilities below.

  • Arguably the most important personality trait for a technician to have happens to be detail oriented. An example from a resume said this about the skill, "service technicians must be aware of small details when inspecting or repairing vehicle systems, because mechanical and electronic malfunctions are often due to misalignments or other easy-to-miss causes." Additionally, other resumes have pointed out that technicians can use detail oriented to "coordinated detailed inventory records involving bulk items as well as fda regulated antibiotics. "
  • Another commonly found skill for being able to perform technician duties is the following: organizational skills. According to a technician resume, "service technicians must keep workspaces clean and organized in order to maintain safety and ensure accountability of parts." Check out this example of how technicians use organizational skills: "assist with post-anesthesia patient care, completed organizational tasks as needed"
  • Physical strength is also an important skill for technicians to have. This example of how technicians use this skill comes from a technician resume, "service technicians must sometimes lift and maneuver heavy parts such as engines and body panels." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "directed and performed all modalities of nuclear stress testing, ekg preparation and monitoring, performed physical assessment examinations. "
  • In order for certain technician responsibilities to be completed, the job requires the skill "customer-service skills." According to a technician resume, "service technicians discuss automotive problems—along with options to fix them—with their customers" As an example, this snippet was taken directly from a resume about how this skill applies: "labeled, boxed, and shipped plasma to customers such as vets and universities in accordance with fda standards. "
  • As part of the technician description, you might find that one of the skills that might be helpful to the job is "dexterity." A technician resume included this snippet: "service technicians perform many tasks that require steady hands and good hand–eye coordination, such as assembling or attaching components and subassemblies." This skill could be useful in this scenario: "operated wide variety of equipment including power saws, sanders, grinders, drill press, forklift and basic hand tools. "
  • Lastly, this career requires you to be skillful in "mechanical skills." According to technician resumes, "service technicians must be familiar with engine components and systems and know how they interact with each other." This resume example highlights how technician responsibilities rely on this skill: "installed or replaced both mechanical/electrical/electronic components using hand tools. "
  • See the full list of technician skills.

    We've found that 31.5% of technicians have earned a bachelor's degree. Furthermore, 3.0% earned their master's degrees before becoming a technician. While it's true that some technicians have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every three technicians did not spend the extra money to attend college.

    Those technicians who do attend college, typically earn either a business degree or a automotive technology degree. Less commonly earned degrees for technicians include a electrical engineering degree or a general studies degree.

    Once you're ready to become a technician, you should explore the companies that typically hire technicians. According to technician resumes that we searched through, technicians are hired the most by Pep Boys, United States Department of Agriculture, and Dick's Sporting Goods. Currently, Pep Boys has 367 technician job openings, while there are 149 at United States Department of Agriculture and 141 at Dick's Sporting Goods.

    If you're interested in companies where technicians make the most money, you'll want to apply for positions at Washington State Employees Credit Union, Google, and Bloomberg. We found that at Washington State Employees Credit Union, the average technician salary is $75,316. Whereas at Google, technicians earn roughly $65,935. And at Bloomberg, they make an average salary of $63,663.

    View more details on technician salaries across the United States.

    Some other companies you might be interested in as a technician include AT&T;, Comcast, and Verizon Communications. These three companies were found to hire the most technicians from the top 100 U.S. educational institutions.

    In general, technicians fulfill roles in the technology and manufacturing industries. While employment numbers are high in those industries, the technician annual salary is the highest in the technology industry with $45,472 as the average salary. Meanwhile, the manufacturing and telecommunication industries pay $43,314 and $43,294 respectively. This means that technicians who are employed in the technology industry make 30.8% more than technicians who work in the retail Industry.

    The three companies that hire the most prestigious technicians are:

      What Installation And Service Technicians Do

      An installation and service technician is an individual who oversees the continuous operation of personal equipment through operating functions. Installation and service technicians maintain the supplies, perform preventive maintenance, and call for repairs in structures. They install, test, maintain and troubleshoot cables, switches, and any other telecommunications equipment. The skills necessary to perform this job include mechanical and electrical knowledge, customer service, working for long hours in confined spaces, and communication skills.

      We looked at the average technician annual salary and compared it with the average of an installation and service technician. Generally speaking, installation and service technicians receive $1,159 higher pay than technicians per year.

      While their salaries may differ, one common ground between technicians and installation and service technicians are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, hand tools, and preventive maintenance.

      There are some key differences in responsibilities as well. For example, a technician responsibilities require skills like "patient care," "communication," "emergency," and "diagnosis." Meanwhile a typical installation and service technician has skills in areas such as "nec," "hvac/r," "catv," and "package units." This difference in skills reveals how truly different these two careers really are.

      Installation and service technicians really shine in the construction industry with an average salary of $42,303. Whereas technicians tend to make the most money in the technology industry with an average salary of $45,472.

      On average, installation and service technicians reach similar levels of education than technicians. Installation and service technicians are 4.8% less likely to earn a Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.

      What Are The Duties Of an Installation And Repair Technician?

      An Installation and Repair Technician specializes in installing and repairing equipment and systems in establishments and homes. It is their responsibility to communicate and meet with clients to identify their needs, assess installation areas, implement tests, inspect damages or defects, troubleshoot problems, and perform corrective measures as needed. They may also recommend practices, provide instructions, maintain the cleanliness of work areas, and refer clients to other services should the case require. They must also keep records of transactions and maintain an active communication line with co-workers for an efficient workflow.

      Next up, we have the installation and repair technician profession to look over. This career brings along a lower average salary when compared to a technician annual salary. In fact, installation and repair technicians salary difference is $10,181 lower than the salary of technicians per year.

      Not everything about these jobs is different. Take their skills, for example. Technicians and installation and repair technicians both include similar skills like "customer service," "hand tools," and "preventive maintenance" on their resumes.

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, technician responsibilities are more likely to require skills like "patient care," "communication," "emergency," and "diagnosis." Meanwhile, a installation and repair technician might be skilled in areas such as "crawl spaces," "dsl," "telephone services," and "catv." These differences highlight just how different the day-to-day in each role looks.

      It's been discovered that installation and repair technicians earn lower salaries compared to technicians, but we wanted to find out where installation and repair technicians earned the most pay. The answer? The telecommunication industry. The average salary in the industry is $26,660. Additionally, technicians earn the highest paychecks in the technology with an average salary of $45,472.

      In general, installation and repair technicians study at similar levels of education than technicians. They're 2.7% less likely to obtain a Master's Degree while being 0.6% less likely to earn a Doctoral Degree.

      How an Information Technology Technician Compares

      An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.

      The third profession we take a look at is information technology technician. On an average scale, these workers bring in higher salaries than technicians. In fact, they make a $13,801 higher salary per year.

      By looking over several technicians and information technology technicians resumes, we found that both roles utilize similar skills, such as "customer service," "hardware," and "windows." But beyond that the careers look very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a technician is likely to be skilled in "patient care," "communication," "emergency," and "hand tools," while a typical information technology technician is skilled in "troubleshoot," "information technology," "personal computers," and "laptops."

      Information technology technicians are known to earn similar educational levels when compared to technicians. Additionally, they're 1.0% more likely to graduate with a Master's Degree, and 0.5% more likely to earn a Doctoral Degree.

      Description Of a Service And Repair Technician

      Service and repair technicians install, maintains, or repair equipment and often travel to customer's location to provide service and maintenance. They are also known as field service technicians who have technical knowledge and skills to be able to install and conduct product testing or demo to properly instruct customers on the proper usage of the product. Also, they provide preventive maintenance procedures to prevent damage to the equipment, diagnose problems and make repairs. The job involves various services depending on the area of experience and expertise.

      Service and repair technicians tend to earn a lower pay than technicians by about $5,208 per year.

      While both technicians and service and repair technicians complete day-to-day tasks using similar skills like customer service, communication, and diagnosis, the two careers also vary in other skills.

      While some skills are shared by these professions, there are some differences to note. "patient care," "emergency," "hand tools," and "safety procedures" are skills that have shown up on technicians resumes. Additionally, service and repair technician uses skills like service repair, electronic devices, company policies, and cell phones on their resumes.

      In general, service and repair technicians make a higher salary in the technology industry with an average of $37,944. The highest technician annual salary stems from the technology industry.

      In general, service and repair technicians reach similar levels of education when compared to technicians resumes. Service and repair technicians are 3.1% less likely to earn their Master's Degree and 0.6% less likely to graduate with a Doctoral Degree.