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Working As a Technician's Helper

  • Communicating with Supervisors, Peers, or Subordinates
  • Updating and Using Relevant Knowledge
  • Identifying Objects, Actions, and Events
  • Getting Information
  • Processing Information
  • Deal with People

  • $27,000

    Average Salary

What Does A Technician's Helper Do

Library technicians and assistants help librarians with all aspects of running a library. They assist patrons, organize library materials and information, and perform clerical and administrative tasks.

Duties

Library technicians and assistants typically do the following:

  • Loan library materials to patrons and collect returned materials
  • Sort and reshelve returned books, periodicals, and other materials
  • Catalogue and maintain library materials
  • Handle interlibrary loans
  • Register new patrons and issue library cards
  • Answer routine reference questions
  • Teach patrons how to find and use library resources
  • Maintain computer databases used to locate library materials
  • Answer the phone, organize files, and perform other routine clerical tasks
  • Help plan and participate in special programs, such as used-book sales, story times, and outreach programs

A librarian usually supervises library technicians and assistants. Library technicians and assistants usually help patrons find information and organize library materials. However, library technicians typically have more responsibilities than do library assistants, such as administering library programs and overseeing lower level staff.

Library technicians and assistants in smaller libraries have a broader range of duties. In larger libraries, they tend to specialize in a particular area, such as user services or technical services. Technicians and assistants specializing in user services assist library patrons with locating resources and information. Those specializing in technical services research, acquire, catalog, and process materials to be added to the library’s collections.

The following are examples of types of library technicians and assistants:

Academic library technicians and assistants help students, faculties, and staff in colleges and universities access resources and information related to coursework or research projects. Some help teach students how to access and use library resources. They may work at service desks for reserve materials, special collections, or computer labs.

Public library technicians and assistants work in community libraries to serve members of the public. They help patrons find books to read for pleasure; assist patrons with their research; and teach patrons how to access the library’s resources. Some technicians in public libraries may help plan programs for users, such as story time for children, book clubs for teens or adults, or other educational or recreational activities.

School library technicians and assistants show students how to find and use library resources, maintain textbook collections, and they help teachers develop curriculum materials.

Special library technicians and assistants work in libraries in government agencies, corporations, museums, law firms, and medical centers. They assist users, search library resources, compile bibliographies, and provide information on subjects of interest to the organization.

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How To Become A Technician's Helper

Most library technicians need a postsecondary certificate or an associate’s degree. Library assistants typically need a high school degree and usually learn through short-term on-the-job (OTJ) training.

Education                                                                                               

Most libraries prefer to hire library technicians who have a postsecondary certificate or an associate’s degree. However, some smaller libraries might hire prospective technicians with only a high school diploma. Certificate and associate’s degree programs in library technology include coursework in acquisitions, cataloguing, circulation, reference, and automated library systems. In some cases, library technicians who work in public schools must meet the same requirements as teacher assistants.

Most library assistants typically need a high school diploma or equivalent.

Training

Library assistants usually receive some short-term OTJ training to learn about libraries and library resources.

Important Qualities

Communication skills. Library technicians and assistants need to listen to and understand patrons’ needs, provide clear answers to questions, and teach them how to use library resources.

Detail oriented. Library technicians and assistants must pay close attention to ensure that library materials and information are organized correctly and according to the library’s organizational system. Cataloging and processing library materials also requires attention to detail.

Interpersonal skills. Library technicians and assistants provide customer service to library patrons and work with librarians, teachers, or researchers.

Technology skills. Library technicians and assistants use computers to help patrons research topics. They also use technology to maintain the library’s database of collections.

Advancement

Library technicians and assistants can advance as they assume additional responsibilities in other areas of the library. Some eventually become supervisors and oversee daily library operations. To become a librarian, technicians and assistants need to earn a master’s degree in library science.

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Technician's Helper Career Paths

Technician's Helper
Technician Team Leader Assistant Manager
Owner
7 Yearsyrs
Technician Team Leader Manager
Project Manager
7 Yearsyrs
Technician Team Leader Store Manager
Account Manager
5 Yearsyrs
Service Technician Driver Foreman
Superintendent
8 Yearsyrs
Service Technician Field Service Technician
Service Manager
6 Yearsyrs
Service Technician Electrician Maintenance Supervisor
Maintenance Director
11 Yearsyrs
Driver Foreman Superintendent
Construction Manager
9 Yearsyrs
Driver Specialist Consultant
Information Technology Manager
7 Yearsyrs
Maintenance Technician Foreman Manager
Site Manager
7 Yearsyrs
Maintenance Technician Engineer Manager
Facilities Manager
7 Yearsyrs
Maintenance Technician Field Service Technician Project Manager
Information Technology Director
10 Yearsyrs
Delivery Driver Instructor Research Associate
Laboratory Manager
5 Yearsyrs
Delivery Driver Field Technician Lead Technician
Technical Manager
7 Yearsyrs
Delivery Driver Field Service Technician Owner/Operator
General Contractor
5 Yearsyrs
Security Officer Coordinator Operation Supervisor
Fleet Manager
7 Yearsyrs
Security Officer Technical Support Specialist Senior Systems Engineer
Chief Technology Officer
11 Yearsyrs
Security Officer Safety Officer Maintenance Supervisor
Facilities Maintenance Manager
10 Yearsyrs
Technical Assistant Consultant Service Manager
Installation Manager
6 Yearsyrs
Technical Assistant Consultant Senior Business Analyst
Implementation Manager
8 Yearsyrs
Technical Assistant Automotive Technician Shop Foreman
Technical Services Manager
7 Yearsyrs
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Highest Technician's Helper Salaries

Job Title Company Location Start Date Salary
Manager, Product Support & Dealer Technician Help Volkswagen of America Auburn Hills, MI May 04, 2011 $101,793
Line & Antenna Technician's Helpers Marcel Partners, LLC MO Jan 29, 2014 $21,559
Line & Antenna Technician's Helpers Marcel Partners, LLC MO Jan 04, 2013 $16,988
Line & Antenna Technician's Helpers Marcel Partners, LLC PR Mar 13, 2013 $16,988

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Top Skills for A Technician's Helper

  1. Replacement Parts
  2. Facilitate Repair
  3. Technical Support
You can check out examples of real life uses of top skills on resumes here:
  • Ordered replacement parts and set up repair work orders for customers.
  • Disassemble broken or defective equipment to facilitate repair and reassemble equipment when repairs are complete.
  • Offered technical support for students' personal computers and library equipment- Circulation of computers, equipment, and library materials
  • Performed installation of various Roof top HVAC units for the company after securing an HVAC diploma and EPA certification.
  • Installed home electronics and provided customer service

Technician's Helper Demographics

Gender

Male

76.2%

Unknown

12.0%

Female

11.8%
Ethnicity

White

56.0%

Hispanic or Latino

20.3%

Black or African American

13.4%

Asian

7.0%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

63.9%

French

8.3%

Arabic

8.3%

Swahili

2.8%

Chinese

2.8%

Carrier

2.8%

Hindi

2.8%

Russian

2.8%

Polish

2.8%

Thai

2.8%
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Technician's Helper Education

Schools

Universal Technical Institute

20.3%

University of Phoenix

9.8%

Apex Technical School

8.1%

The Academy

4.9%

Houston Community College

4.9%

Lakeshore Technical College

4.1%

Texas State Technical College - Waco

4.1%

Everest Institute

4.1%

Texas A&M University

4.1%

Broward College

4.1%

Prince George's Community College

3.3%

Northcentral Technical College

3.3%

University of Maryland - University College

3.3%

Lamar University

3.3%

Salt Lake Community College

3.3%

Advanced Technology Institute

3.3%

Nicholls State University

3.3%

Ashworth College

3.3%

Boston University

3.3%

Wayne State University

2.4%
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Majors

Automotive Technology

13.3%

Business

13.2%

Heating And Air Conditioning

10.1%

Computer Science

7.7%

Environmental Control Technologies/Technicians

6.5%

Criminal Justice

5.6%

Electrical Engineering

5.2%

Information Technology

4.7%

Computer Information Systems

4.7%

Electrical Engineering Technology

4.3%

General Studies

4.1%

Psychology

3.4%

Precision Metal Working

2.3%

Mechanical Engineering

2.3%

Accounting

2.3%

Liberal Arts

2.2%

Graphic Design

2.2%

Management

2.0%

Computer Networking

2.0%

Communication

1.8%
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Degrees

Other

39.1%

Bachelors

22.6%

Associate

18.6%

Certificate

9.5%

Diploma

5.7%

Masters

3.6%

License

0.6%

Doctorate

0.3%
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Updated May 19, 2020