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Become A Technician/Sales Associate

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Working As A Technician/Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does A Technician/Sales Associate Do At Staples

* Engages customers on the sales floor.
* Uses VIBE behaviors to create a buying environment.
* Builds relationships with Certified Tech Associates to create synergy across all technology departments
* Selling: Champions Mobile and Technology selling programs both in-store online; Exhibits Staples Selling behaviors in all interactions and communications with customers, associates and management.
* Achieve all sales goals.
* Respond and resolve customer requests and concerns
* Operations: Responsible for ensuring all operational policies and processes are followed.
* Stays current on new technologies, products and services
* Other duties as assigned

What Does A Technician/Sales Associate Do At Stanley Black and Decker

* Assist existing and new customers in meeting or exceeding their specific business objectives by selling and demonstrating Lenox products.
* Support customer service, distribution and other departments in their efforts to respond to the business needs of customers.
* Effectively manage your territory using Salesforce.com Reports, Perspective Reporting, Locator App, Lenox Docs., and Band Saw Blade Estimator to provide necessary data and services to customers and distributors.
* Educate distributors and their sales personnel about the Lenox Advantage to help them sell Lenox products and services using the ‘Growth by Trial’ Guaranteed Trial Order (GTO) model.
* Provide technical support to distributors, end users and execute our growth by conducting 13 point check and Guaranteed Trial Order (GTO) process.
* Train end users on Band Saw and PTA product knowledge, Band Saw blade basics, and product demonstrations.
* Solve end-user problems through troubleshooting minor repairs, alignment and calibration of equipment, as well as product performance and trial tests in order to achieve optimum product performance.
* Keep current on machine control systems, and maintain a focus on learning and applying new product information and application.
* Maintain, calibrate and troubleshoot distributor welding equipment.
* Utilize Salesforce.com (SFDC) to collect and maintain data about end users and distribution.
* Educate end-user personnel on the fundamentals of sawing.
* Coordinate and implement technical product and application solutions that extend value to our customers, consumers and sales representatives.
* Perform other duties as assigned

What Does A Technician/Sales Associate Do At Batteries Plus Bulbs

* Repair cell phones, tablets, and other devices as needed (training provided.)
* Receive, pack and ship these devices
* Maintain proper inventory
* Retail Sales Associate
* Customer Service Duties:
* Greet customers promptly, determine needs and answer questions.
* Assist retail and commercial customers in the purchase of batteries and light bulbs. (training provided)
* Ask questions to identify potential commercial customers.
* Replace batteries in vehicles, watches, key fobs, cell phones, and more. (training provided)
* Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
* Load, unload, and deliver or arrange delivery of products.
* Maintain proper inventory by stocking and facing shelves.
* Add-on and upsell product.
* Maintaining store appearance and cleanliness
* Develop and maintain current knowledge of product and service offerings
* Adhere to general and specific safety standards
* Engage as a "can-do" team member.
* Proactively follow through on commitments and/or tasks needing to be performed

What Does A Technician/Sales Associate Do At Danaher Corporation

* Ensure high levels of customer satisfaction through excellent customer service.
* Source new sales opportunities through outbound cold calls and emails.
* Follow and complete assigned monthly tasks which may include customer lead generation / qualification, sales administrative duties and sales support on an as needed basis.
* Develop and cultivate strong customer relationships.
* Assess customer needs and provide support and information per customer requirements
* Regular, dependable attendance and punctuality
* Qualification
* KNOWLEDGE

What Does A Technician/Sales Associate Do At Batteries Plus Bulbs

* Repair cell phones, tablets, and other devices as needed
* Receive, pack and ship these devices
* Maintain proper inventory
* Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.
* Provide live camera-based remote support (i.e

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How To Become A Technician/Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Technician/Sales Associate jobs

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Real Technician/Sales Associate Salaries

Job Title Company Location Start Date Salary
Technical Sales Associate Parker Hannifin Corporation Richmond, CA Sep 08, 2013 $59,114 -
$64,114
Technical Sales Associate-North America, Environ Li-COR, Inc. Lincoln, NE Sep 11, 2014 $42,000
Technical Sales Associate-International Sales EN Li-COR, Inc. Lincoln, NE Oct 01, 2012 $42,000
Technical Sales Associate-International Sales Envi Li-COR, Inc. Lincoln, NE Oct 01, 2012 $42,000

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Top Skills for A Technician/Sales Associate

CustomerServiceSkillsComputerRepairTechnologySalesPhoneCallsSalesFloorElectronicDevicesTechnicalSupportLaptopsTabletsPhotoLabCustomerSatisfactionMonthlySalesGoalsVirusRemovalTroubleshootPharmacyProductKnowledgeWindowsXPTechnologyDepartmentTechnicalIssuesOilChanges

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Top Technician/Sales Associate Skills

  1. Customer Service Skills
  2. Computer Repair
  3. Technology Sales
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrate excellent Customer Service skills.
  • Managed and organized accounts of clients who consistently need computer repairs or hardware upgrades.
  • Facilitated technology sales across products, service plans, and upgrades; documented installation and service engagements.
  • Field phone calls regarding appointment bookings, Optical questions, etc.
  • Receive, open, unpack and issue sales floor merchandise.

Top Technician/Sales Associate Employers

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