Automatically apply for jobs with Zippia
Upload your resume to get started.
Technician/sales associate skills for your resume and career
15 technician/sales associate skills for your resume and career
1. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Sell technology items and ensure all products be moved out to the sales floor so it can be purchased by customers.
- Worked the sales floor by assisting customers with any questions they may have and rang up the merchandise that they purchase.
2. Retail Environment
A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.
- Maintain functionality of the retail environment through organization, inventory and order quantity control, and aesthetic appeal.
- Work in a retail environment, greeting and providing customers with the best possible solution for their home or office needs.
3. Ladders
- Provide special assistance for customers including climbing ladders and lifting heavy merchandise.
- Recognized for excellent customer relationship and sales by reaching 1st and 2nd place on top seller list for Little Giant Ladders.
4. Profitable Sales
- Achieved all sales goals, including profitable sales and customer satisfaction.
- Ensured profitable sales and achievement of goals.
5. Tech Services
- Work with the management to plan and execute the weekly goals for: sales, customer satisfaction, and tech services.
- Assisted customers in making purchasing decisions for a wide range of products including printers, laptops, chairs and tech services.
6. Technology Sales
- Demonstrated new technology and services to customers that increased technology sales.
- Provided exceptional customer service including technology sales, basic computer IT support, virus removal, and hardware repairs.
Choose from 10+ customizable technician/sales associate resume templates
Build a professional technician/sales associate resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your technician/sales associate resume.7. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Recognized by regional manager for providing exceptional customer service and receiving positive customer service feedback via optional online surveys.
- Greeted customers and advised customers in product selection, generated repeat and referral clientele by providing personalized customer service.
8. Cleanliness
- Uphold merchandising and store cleanliness standards
- Helped maintain visual standards and cleanliness within the department.
9. Tablets
- Filled/refilled prescriptions by counting prescribed number of tablets and verified customer's information on prescription.
- Analyzed 5 technical issues daily by unlocking computers, laptops, and tablets I helped drive 10% of computer sales.
10. Technology Products
- Maintain knowledge of competitive technology products.
- Assist customers with various questions associated with technology products such as cameras, MP3 players, computers, and computer software.
11. Cell Phones
It has many names like mobile phone, cell phone, handphone, cellular phone, or handphone, sometimes shortened to simply mobile, is a portable telephone that can receive and make calls over an (RF) radio frequency network even when the user is not stationary. To simplify, a cell phone is a device with access to a cellular radio system enabling it to be operated over a wide area, while the user remains within a telephone service area.
- Diagnosed and examined damaged/faulty cell phones for repair.
- Provided customers with excellent purchasing advice on computer, networking devices, cell phones and other electronic devices.
12. Retail Sales
Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.
- Retail Sales Troubleshooting Operations Technical Troubleshooting and repair
- Retail sales position primarily dealing with the selling, repair, and setting up of computers for customers.
13. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Provided customer support in product knowledge, including one hour long sessions dedicated to teaching new technology one-on-one to customers.
- Received and processed cash and credit payments for in-store purchases Shared product knowledge with customers while making personal recommendations.
14. Computer Repair
- Developed strategic partnerships with computer repair companies offering our area of expertise for difficult or overflow projects.
- Provided computer repair and diagnostics for a variety of technological products.
15. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Operated POS (Point of Sale) System and handle transactions including cash, credit/debit cards, exchanges, and refunds.
- Installed and maintained various equipment including POS systems, CCTV's, and Merchant Service machines.
5 Technician/Sales Associate resume examples
Build a professional technician/sales associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your technician/sales associate resume.
What skills help Technician/Sales Associates find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What technical skills for a technician/sales associate stand out to employers?
Linda Hajec
Assistant Teaching Professor of Accounting, Associate Chair, Student Recruitment, Retention and Outreach, Penn State Behrend
The last thing you would want to do is accidentally exit your interview halfway through because you didn't know where the "share screen" button was. Being familiar with other online collaboration software such as Teams or GoogleDocs is important, too. Even companies that are not working 100% remote are finding great use for these kind of sites, even just to house documents such as policy manuals that they want to share with a group of employees. The fact that a group can work together an collaborate asynchronously is a reality that many companies had not faced before, so the employee needs to be prepared to remember to follow up on team projects instead of waiting for a meeting to see where everything stands.
List of technician/sales associate skills to add to your resume
The most important skills for a technician/sales associate resume and required skills for a technician/sales associate to have include:
- Sales Floor
- Retail Environment
- Ladders
- Profitable Sales
- Tech Services
- Technology Sales
- Customer Service
- Cleanliness
- Tablets
- Technology Products
- Cell Phones
- Retail Sales
- Product Knowledge
- Computer Repair
- POS
- Sales Transactions
- Electronic Devices
- Sales Associates
- Printers
- Store Merchandise
- Customer Satisfaction
- Troubleshoot
- Smartphones
- Computer System
- Photo Lab
- Upselling
- Windows
- Customer Inquiries
- Oil Changes
- Apple
- Customer Relations
- Stock Shelves
- Computer Software
- PowerPoint
- Inventory Management
- Inventory Control
- Customer Complaints
- Customer Orders
- PCS
- Software Issues
- Customer Support
- Customer Issues
- Virus Removal
- Samsung
- Technical Issues
- Bank Deposits
- Customer Assistance
- Credit Card Transactions
- Customer Computers
Updated January 8, 2025
