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Technician support team leader education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become a technician support team leader. Technician support team leaders usually study business, computer science, or computer information systems. 56% of technician support team leaders hold a bachelor's degree, and 24% hold an associate degree. We analyzed 2,578 real technician support team leader resumes to see exactly what technician support team leader education sections show.

The most common colleges for technician support team leaders are the University of Phoenix and the University of Phoenix.

There are also many online technician support team leader courses to help get the education required to be a technician support team leader.

There are certain technician support team leader certifications that you should consider. These technician support team leader certifications include Certified Network Computer Technician (CNCT) and Network 5 Certification.

What education do you need to become a technician support team leader?

What degree do you need to be a technician support team leader?

The most common degree for technician support team leaders is bachelor's degree, with 56% of technician support team leaders earning that degree. The second and third most common degree levels are associate degree degree at 24% and associate degree degree at 7%.
  • Bachelor's, 56%
  • Associate, 24%
  • High School Diploma, 7%
  • Master's, 7%
  • Other Degrees, 6%

What should I major in to become a technician support team leader?

You should major in business to become a technician support team leader. 20% of technician support team leaders major in business. Other common majors for a technician support team leader include computer science and computer information systems.

Most common colleges for technician support team leaders

Technician support team leaders often get their degrees at University of Phoenix, DeVry University, and Strayer University. Here are the most common colleges for technician support team leaders in the US based on their resumes.
Technician support team leader common collegePercentages
University of Phoenix22.04%
DeVry University10.75%
Strayer University7.53%
Texas A&M University4.84%
American InterContinental University4.84%

Best majors for technician support team leaders

Best colleges for technician support team leaders

The best colleges for technician support team leaders are Stanford University, Northwestern University, and University of Pennsylvania.

A technician support team leader with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for technician support team leaders. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become technician support team leaders.

1. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

3. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

4. University of Southern California

Los Angeles, CA • Private

In-state tuition

$56,225

Enrollment

19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Enrollment

9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-state tuition

$9,808

Enrollment

13,990

7. San Diego State University

San Diego, CA • Private

In-state tuition

$7,488

Enrollment

30,018

8. Boston University

Boston, MA • Private

In-state tuition

$53,948

Enrollment

17,238

9. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-state tuition

$50,530

Enrollment

4,571

20 best online courses for technician support team leaders

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1. Introduction to Technical Support

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2. Network Support Fundamentals

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Dive into the realm of network support with the Network Support Fundamentals course. This online course is meticulously designed to introduce you to the essential skills needed for supporting enterprise networks - one of the most in-demand skill sets in the digital landscape. By the end of this course you will be able to explain network security basics, monitor network performance, and provide essential professional support. Ideal for beginners aiming for an entry-level IT career or current IT...

3. IT Support Technical Skills Bootcamp

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Hands-on Technical skills for IT Support Professionals...

4. Computer Network Fundamentals- IT Helpdesk & Desktop Support

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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

5. Akamai Customer Consulting and Support

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Are you interested in end-to-end project management? Want to deliver the best solutions to our customers while collaborating with teams from all over the world? You will never stop learning in this fast-moving environment and across our cutting-edge technologies. This beginner level certificate is designed to provide you with in-demand skills that range from internet technology fundamentals, networking, operating systems and problem solving techniques.\n\nThis certificate program consists of...

6. IBM IT Support

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7. Computer Hardware, Operating System and Networking

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8. Basic Computer Course - Windows 7/10 - IT & Desktop Support

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10. IT & Technical Support Guide to Helpdesk, Desktop & Servers

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Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

11. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

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Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

12. Active Directory & Group Policy Administration for IT Techs

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Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

13. IT/Desktop Computer Support- Troubleshooting for Technicians

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Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

14. Customer Service & Support For Customer Service Executives

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

15. Virtual Teams: Remote Team Management & Leadership

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16. Windows Server 2019: Active Directory, GPO, R. Server Access

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17. Customer Service, Customer Support, And Customer Experience

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18. [Active Directory] Management using Windows PowerShell

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20. Remote Desktop Services Windows Server 2016

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Learn RDS Sessions and Application on Windows Server 2016 and Get Everything You Need To Start Deploying RDS...

Top 10 most affordable universities for technician support team leaders

The most affordable schools for technician support team leaders are California State University - Bakersfield, suny farmingdale, and brooklyn college of the city university of new york.

If the best universities for technician support team leaders are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for technician support team leaders.

1. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

2. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

3. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

4. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

5. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

6. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

7. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

8. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

9. New Mexico Institute of Mining and Technology

Socorro, NM • Private

In-state tuition

$7,770

Cost of attendance

21,244

10. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

Top 10 hardest universities to get into for technician support team leaders

The hardest universities for technician support team leaders to get into are Stanford University, Northwestern University, and University of Pennsylvania.

Some great schools for technician support team leaders are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for technician support team leaders based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

4%

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

3. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

4. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

5. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

6. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

7. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

8. Rensselaer Polytechnic Institute

Troy, NY • Private

Admissions rate

43%

SAT average

1,415

9. George Washington University, The

Washington, DC • Private

Admissions rate

42%

SAT average

1,380

10. University of Rochester

Rochester, NY • Private

Admissions rate

29%

SAT average

1,422

Top 10 easy-to-apply-to universities for technician support team leaders

The easiest schools for technician support team leaders to get into are Oklahoma Wesleyan University, barry university, and nyack college.

Some schools are much easier to get into. If you want to start your career as a technician support team leader without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for technician support team leaders.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Barry University

Miami, FL • Private

Admissions rate

91%

SAT average

1,006

3. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

4. La Roche College

Pittsburgh, PA • Private

Admissions rate

99%

SAT average

1,008

5. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

6. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

7. Saint Martin's University

Lacey, WA • Private

Admissions rate

96%

SAT average

1,111

8. Cardinal Stritch University

Milwaukee, WI • Private

Admissions rate

71%

SAT average

1,035

9. Iona College

New Rochelle, NY • Private

Admissions rate

88%

SAT average

1,089

10. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

Average technician support team leader salary by education level

Technician support team leaders with a Master's degree earn more than those without, at $106,856 annually. With a Doctorate degree, technician support team leaders earn a median annual income of $102,037 compared to $92,966 for technician support team leaders with an Bachelor's degree.
Technician support team leader education levelTechnician support team leader salary
Master's Degree$106,856
High School Diploma or Less$83,317
Bachelor's Degree$92,966
Doctorate Degree$102,037
Some College/ Associate Degree$85,126

Technician support team leader education FAQs

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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