Technical Support Representative
Remote job
Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI, we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders.
We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility.
What you will be doing
We are looking for someone who speaks fluent English to contribute their expertise toward training and refining cutting-edge AI systems.
Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for.
Use the tool of rubrics to address user needs in a structured way.
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What we're looking for
Education: Bachelor's degree or higher (or currently enrolled).
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Haves:
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Compensation and benefits
Earn up to $15 USD/hr, paid out weekly
Rates vary based on quality, accuracy, and time spent. Paid via PayPal & AirTM
Free access to
Model Playground
Interact, experiment and engage with leading large language models free of cost
Flexible schedule and
time commitment
No contracts, no 9-to-5. You control your schedule. (Most experts spend 5-10 hours/week, up to 40 hours working from home
Join a global community of
Coding experts
Join a global network of experts contributing to advanced AI tools
Disclaimer: For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.
Equal Opportunity Employer: Outlier is committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and celebrate diversity in our workforce.
Information Technology Support Technician
Remote job
● Provide technical support for office staff, consultants, and guests regarding AV and IT systems. This includes, but is not limited to, managing issues and requests-logged as tickets-related to computer hardware and software, mobile devices, network connectivity, video conferencing, convening space systems, and teleconference systems, as well as any other related technical tasks.
● Provide technical support and set-up assistance for audio/video (AV) equipment and connectivity to support client staff, consultants, and external groups utilizing office facilities for meetings, presentations, and other AV activities.
● Provide support and assistance for system or application testing carried out by the client's AV and IT Department.
● Assist in implementing ongoing preventive maintenance and updates as needed.
● Ensure convening systems are updated and tested, and provide necessary support as required
● Assist in resolving critical AV system issues and be available as needed
● Assist the AV and IT department in ensuring the physical and network security of the office's systems.
● Responds to end-user calls promptly, adhering to the Service Agreement Level (SAL). Escalates unresolved issues to the appropriate internal level, follows up on status, and provides timely updates. ● Provide essential remote support for technical issues encountered by staff working from home or in flexible arrangements.
● Collaborate closely with the New York Information Technology department and the Global Service Desk to coordinate and escalate tickets that require further assistance or fall outside the core responsibilities or access rights.
● Record and update all service issues, requests, and change requests in the client's ticketing system.
● Assist the IT department in ensuring proper accounting of the client's AV/IT assets. Track all asset changes and update the client's asset tracking system as needed.
● Provide periodic status reports covering all ongoing issues, requests, change requests, system status, inventory status, and completed activities. The operational support scope for these categories includes fulfilling the following functions:
● Product updates and upgrades are subject to client policies and procedures
● System proactive maintenance and monitoring of IT equipment.
● Proactive tracking of video conferencing and convening equipment.
● Root cause analysis that may interrupt AV system and office, convincing space
● Problem Management of incidents occurring due to the monitoring agent identification
● Telephonic call answering
● Monthly activities report consolidation. Qualifications and skills requirements of the assigned resource
● Proven experience in AV/IT service desk or other tech customer support role.
● Tech-savvy with good working knowledge and understanding of AV systems, computer systems, mobile devices, and different tech products.
● Technical ability to diagnose and resolve basic technical issues.
● Excellent verbal and written communication skills in English
● A technical, logical thought process and customer-oriented
● An ability to prioritize and escalate. ‘● Familiar with ITIL Foundation
● CompTIA's A+ and Network+ certificates
Education:
Bachelor's degree or higher with a technology focus.
Majors include Math, Engineering, Computer Science, Computer Information Systems, Information Technology, Cyber Security, and others.
3.0 GPA or higher.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Our client requires all the employees working on this engagement to be COVID-19 vaccinated.
If you need a reasonable accommodation for a sincerely held religious belief or medical condition, please contact ************************
Tech Support Analyst
Remote job
Inclusively is partnering with a global professional services company to hire a Tech Support Analyst. **Please note: this role is NOT an internal position with Inclusively but with the partner company.**
Inclusively is a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans by using Success Enablers-accommodations and personalized workplace modifications that help all job seekers reach their full potential and excel. This includes all disabilities under the ADA, including mental health conditions (e.g. anxiety, depression, PTSD), chronic illnesses (e.g. diabetes, Long COVID), and neurodivergence (e.g. autism, ADHD).
Create your profile, select Success Enablers, and connect to jobs from our partnered employers who are committed to creating diverse and inclusive teams. When registering, you must acknowledge that this platform is for people with disabilities, caregivers, and veterans. However, Inclusively does not require candidates to disclose their specific disability to join the platform.
You Are:
The Information Technology Shared Services group is an internal Global IT organization for the company. We run the daily IT operations in our U.S. offices, including our Solutions/IT Tech bars, workstation support, AV support, network infrastructure support, high profile meeting support, inventory management, ticket/incident management, with a high level of face to face customer interaction.
The Work:
Provide service to customers at our Solutions bars resolving technology issues on our laptops
Provide weekly laptop inventory to our inventory management group
Provide customer support floor walks to engage with customers
Develop strong relationships with clients and gain the trust of key advisors
Engage in small local projects such as maintenance and repairs of technology
Continue to learn and develop your technical skills and business expertise
Continue to learn and develop your AI skills and capabilities
This role may require some after hours or weekend work for maintenance activities that cannot be completed during office hours. This role may require a minimum amount of local travel.
Note: This role is full time in the office in NYC without the option to work remotely, as you will be working directly with the company's employees at our IT Solutions bars.
Here's What You Need
Minimum 1 years experience with Customer Technical Support
Minimum 1 years experience with Customer Experience Management.
Minimum of 1 year of experience in Service Desk or Desktop Support
Minimum of 1 working with ITIL software such as Service Now or Remedy
Familiarity with enterprise collaboration platforms such as Microsoft Teams, Google Meets, Zoom and Webex
Hands on Microsoft Windows 10, Windows 11, OSX and 0365 support experience
Strong communication skills to interface with non technical stakeholders, senior leadership and executives
High School Diploma or GED
Bonus Points If:
Comp TIAA Certifications
ITIL Foundations Certification
Customer Satisfaction experience
Quality Assurance QA experience
Hourly Salary Range $21.39 to $49.57
IT Professional - Financial Education & Wealth Strategy Consultant (Remote)
Remote job
At Titan Financials, we empower individuals and families through financial education and wealth-building strategies. Our mission is to provide clients with the knowledge, tools, and protection they need to build long-term financial security.
We're expanding our team with IT professionals who want to transition into a more flexible, rewarding, and purpose-driven career.
Role Description -
This Is NOT an IT Job
Are you an IT professional, systems engineer, help desk specialist, network technician, cloud engineer, or tech expert who wants:
Freedom of time
A career with less burnout
Long-term financial stability
Full control over your income and schedule
If so, this opportunity is designed for you.
This is not an IT position. There are:
❌ No support tickets
❌ No troubleshooting
❌ No on-call schedules
❌ No technical maintenance
❌ No deployments or outages
Instead, this is a career transition opportunity where your analytical thinking, communication skills, and problem-solving abilities translate perfectly into helping individuals and families strengthen and “secure” their financial future.
This is a fully remote, commission-based (no cap) role as a Financial Professional, ideal for IT workers seeking a flexible, scalable, and meaningful income stream.
Flexible Schedule | Part-Time or Full-Time | 1099 Contract | Zero IT Work | Full Training & Mentorship Provided
What You'll Do
Educate clients on key financial concepts such as income protection, retirement strategies, debt management, and wealth building.
Help families strengthen their financial “infrastructure,” applying the same organized, logical thinking used in IT.
Build trust-centered relationships through transparency, communication, and ethical guidance.
Identify clients' financial needs and create tailored strategies to help them reach long-term goals.
Collaborate with a supportive team (many with IT backgrounds) who provide weekly mentorship and training.
Build and manage your own client base while enjoying complete schedule flexibility.
Why IT Professionals Excel Here
IT workers succeed in this field because their core strengths apply naturally:
✔ NOT an IT Job - No Burnout
Say goodbye to:
Help desk queues
Escalations
Late-night outages
On-call rotations
High-stress deployments
This career supports balance, wellbeing, and long-term stability.
✔ Freedom of Time & Remote Flexibility
Work when you want.
Work where you want.
Design a career around your life-not the other way around.
✔ High Long-Term Earning Potential
No salary cap.
Residual income opportunities.
Your income reflects your effort and skill-not your hours.
✔ IT Skills Transfer Seamlessly
Analytical Problem-Solving: Break down financial concepts like you break down technical issues.
Clear Communication: Explain financial strategies the same way you explain complex systems.
Logical System Thinking: Build solid financial foundations like you build stable infrastructure.
Ethical Standards: Confidentiality and trust are second nature to IT pros.
Solution-Oriented Mindset: Identify gaps, solve problems, and implement strategies.
Career Growth Path After 3 Months
Within your first 90 days, you will have:
Earned your U.S. State-Issued Life Producer License
Completed our comprehensive training program for independent agents
Gained a strong understanding of how to educate clients on essential financial concepts
Participated in weekly 1-on-1 coaching and group training sessions
Developed confidence in guiding clients and communicating value
Earned your first promotion, recognizing your growth and early accomplishments
After 1 Year
By your first year, you will have:
Mastered the responsibilities of the position with efficiency and confidence
Built strong internal relationships with mentors and fellow professionals
Been trusted with greater responsibilities as your expertise grows
Achieved your second promotion, with a clear path toward becoming a Broker
Created a lifestyle with more freedom, less stress, and greater financial stability than most IT roles can offer
Basic Qualifications
18 years or older
U.S. Social Security Number
Able to pass a background check
Willing to obtain a state life/health insurance license (training provided)
Professional, ethical, strong communication skills
Benefits
100% remote
Flexible scheduling
High-income potential
Leadership development and ongoing support
A positive, collaborative work culture
No prior financial background required
Location
United States (Remote)
Your Next Step
If you're an IT professional ready to transition to a more flexible, less stressful, and more financially rewarding career-this is your opportunity to shift from supporting technology to helping families build strong financial systems.
Job Types: Full-time, Part-time
Application Question(s):
Are you willing to undergo a background check, in accordance with local law/regulations?
This position does require investment costs to obtain the proper license; if you are not currently licensed, are you willing to go through the steps to get licensed?
You acknowledge this position is 100% remote working part-time of 10 hours per week.
You acknowledge this position requires a minimum of 10 hours per week, attending weekly group trainings, and weekly 1-on-1 trainings to be successful.
You acknowledge this position is 100% commission with no base pay and is designed to work alongside a full-time position.
Work Location: Remote
Desktop Support Specialist
Remote job
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Information Technology Support Specialist
Remote job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
Information Technology Support Specialist
Remote job
**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET**
Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.
Schedule
11pm - 7:30am EST
Monday to Friday
Fully remote
Location: Orlando, FL (Remote)
Experience
2 years (minimum) in a technical support role
Experience providing customer support
Experience in 24x7x365 Managed Services preferred
Experience using ITSM and Monitoring toolsets
Qualifications, Education, and Training
High school diploma required;
college degree strongly preferred
Must be a U.S. Citizen *NO VISAS*
Microsoft Teams: 2 years (Required)
Microsoft 365: 2 years (Required)
Windows: 2 years (Required)
Google IT Support Professional (Preferred)
CompTIA A+, Network+, Security+ (Preferred)
Microsoft MTA (Preferred)
ITIL v4 Foundation (Preferred)
Mac OS: 2 years (Preferred)
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS
Foundational understanding of operating systems and servers, both physical and virtual.
Experience working with active directory to perform basic tasks, such as user creation and password resets
Responsibilities
Triage tickets per specified severity levels
Refer/ escalate customer issues to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross-training of other team members, as needed
Perform other tasks as assigned by management
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Department: Managed Services
Desktop Support/ISM Technician
Remote job
Job Title: Desktop Support/ISM Technician
Contract duration: 12+ months Contract
(need local),
Infrastructure Service Management (ISM) provides support and management of all desktop assets, including end-user technology, voice equipment, mobile phones, and desktop peripherals, in accordance with company policies as specified in the PPM. ISM is the primary point of contact for corporate services (e.g., building and move management, and facilities management) move projects, as well as the escalation point for any IMAC-related activities in the region.
Technology Data Bearing Assets (DBAs) are defined as technology assets that store data persistently as an intended purpose or have residual data stored as a result of the intended purpose. ISM relies on a regional team whose role includes receiving, building, configuring, installing, moving, repairing, and decommissioning desktop assets. The ISM team is also responsible for inventory management and provides procedural support to ensure projects are executed in accordance with established operating instructions.
Key Responsibilities
Minimum 5 years of exp.
Imaging the machine, Asset Management
Hardware inventory management, ensuring stock levels are constantly monitored.
Hardware request and receipt through the internal ordering system.
Actively monitoring the ticket queue and managing requests through to completion.
Housekeeping of IT rooms.
Supporting events like annual power-down post-desk checkouts (PC/monitors/mouse + keyboard/desk phone/headset/webcam).
Supporting hardware decommissioning events.
Supporting business moves/changes - ensuring involvement in the early stages of planning.
Managing escalations through to conclusion.
Managing client expectations.
Setting up and installing temporary training rooms/office-wide events (e.g., expos).
Comms room patching.
Supporting work-from-home hardware requests.
Ensuring that policies and guidelines relating to overtime and expenses are adhered to, as well as local guidelines for cost control.
Managing workload to ensure assigned activities are completed within targets defined within SLAs/OLAs.
Demonstrating high levels of customer care behaviors at all times and adopting a consistent commitment to providing a customer-focused, quality service.
Working across lines of service to ensure a coordinated approach to providing support for customers.
Actively participating in a program of continuous service improvement, taking ownership of actions that deliver results.
Performing basic troubleshooting, system upgrades, and replacements for employees.
Deploying equipment for new hires and refreshes and collecting equipment from offboarded employees.
Evaluating user requests and requirements and recommending effective technological solutions.
Installing, configuring, and troubleshooting hardware, including desktops, laptops, and peripherals.
Working outside business hours and participating in additional weekend work as required.
Imaging/re-imaging computers, configuring IP phones, and setting up mobile phones.
Senior D365 F&O Support Engineer (455001)
Remote job
Senior D365 F&O Support Engineer | 455001 DETAILS 6M C2H Hourly / Salary: to $140K+ Vaco Technology is currently seeking a Senior D365 F&O Support Engineer for a 6M C2H that is 100% remote. The Senior D365 F&O Support Engineer will serve as a Tier-3 escalation resource, owning complex technical investigations and delivering permanent resolutions for high-impact production incidents across large-scale, mission-critical D365 F&O environments. The Senior D365 F&O Support Engineer will join an enterprise managed services practice and will critically focus on providing advanced production support, incident resolution, and proactive stability improvements for global D365 F&O Implementations.
Incident Management (P1 / P2) - Lead diagnosis / resolution of critical production incidents in D365 F&O | Coordinate cross-team response during outages and major disruptions
Root Cause Analysis - Perform deep-dive investigations into performance degradation / batch failures / integration errors / data inconsistencies / custom extension defects
Advanced Troubleshooting Tools - X++ Debugging / Trace Parser / SQL Server Profiler / LCS Environment Monitoring / Application Insights / Azure Diagnostics
Hotfix / Deployment Engineering - Develop / Test / Deploy Hotfixes and Deployable Packages to Production / Sandbox via LCS and Azure DevOps
Performance Optimization - Query Tuning / Index Management / Batch Framework Optimization / Application-Level Performance Improvements
Escalation Management - Collaborate Directly with Microsoft Premier Support / CSS on Escalated Cases | Serve as Primary Technical POC
Cross-Functional Collaboration - Partner with Functional Teams / Infrastructure Engineering / Client IT Stakeholders During Incidents / PIR Reviews
Post-Incident Reporting - Author detailed post-mortem reports | Develop and implement preventive controls to reduce recurrence
Monitoring / Runbooks - Build / maintain monitoring, alerting, operational runbooks, and support documents
Technical Leadership - Provide guidance / mentorship to mid-level engineers | Support process maturation
On-Call Rotation - Participate in structured on-call rotation with premium compensation
About the Project: Our client (MSP) has just won a flagship, enterprise-wide support contract with a Fortune 200 client that has fully replaced its direct Microsoft support with their services. To deliver immediate white-glove support, they are building a dedicated 6-person Microsoft Engineering Team, including 2 D365 F&O Administrators, 2 Modern Workplace / M365 Generalists, 1 Power Platform Engineer, and 1 Azure Engineer. These are all is a high-visibility roles that demands strong technical depth, exceptional customer-facing communication, composure under pressure, and the ability to multitask across high-volume tickets.
JOB REQUIREMENTS
Senior D365 F&O Support Engineer - Lead Diagnosis / Resolution of Critical Production Incidents | Coordinate Cross-Team Response for Outages / Major Disruptions
D365 F&O - D365 F&O Architecture (expert knowledge) / Metadata Models / Batch Framework / Data Entities / Security Configuration
X++ Engineering (advanced) - Hands-on X++ Development / Extensions Framework / Event Handlers / Chain-of-Command / Customizations / Refactoring
SQL / Performance - SQL Server Performance T / Query Optimization / Azure SQL Troubleshooting
Production Support Expertise - Resolving Complex P1 / P2 Incidents in High-Volume D365 F&O Deployments (calm / methodical response under pressure)
Diagnostics / Monitoring Tools - LCS diagnostics / Trace Parser / PerfTimer / X++ Profiler / Azure Monitoring and Telemetry Tools
Azure Integration - Logic Apps / Service Bus / Azure Functions / DataFactory
ALM / DevOps - Solution Build / Deployment using Azure DevOps Pipelines / Branching / Code Reviews / Automated Builds
PREFERRED (not required)
Certifications - Strong preference for MB-500 / MB-700 / MB-920, etc.
MS Partner Manager Services Organizations / Enterprise-Level D365 F&O Support Team
Enterprise Environment - Support for Global / High-Transaction-Volume D365 F&O Implementations | Complex Multi-Legal-Entity Architecture
Service Management - ITIL Practices / Incident / Problem / Change Management Frameworks (familiarity)
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
ISP Support Technician
Remote job
Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.
Primary Responsibilities
*Answer inbound technical support phone calls, chats and emails related to ISP partners.
*Consult with customers and provide additional solution in the form of up-selling products and services.
*Troubleshoot voice, data, video and connection issues for customers.
*Identify, troubleshoot and assist customers with voice, data, video and connection issues.
*Answer customer service related questions
*Track and record each phone call and provide a detailed description of the call
*Provide backup assistance for other Technical Support Representatives
Shifts will be a mixture of first and second shift hours. All schedules after training require working on either a Saturday or a Sunday.
Employee Value Proposition
Fun, casual environment. Routinely do contests and food days to keep the mood light. Very open collaborative call floor with monitors to track calls. Employee lounge for breaks (if working on-site).
• Must have an open and flexible schedule to take any shift after this time frame above is complete. We are a 24/7/365 call center. The only schedule accommodation that we make is for school purposes. Candidates will have dialogue with their lead as they transition to their permanent position about their schedule. Because they are a 24/7 service desk folks need to be open to evenings or possibly working a shift that has a Saturday or Sunday incorporated.
• Must be able to commit to the full 4 weeks of training. Even missing one day off can lead to termination or a push to a future class. Candidates will be trained on all technical aspects of the job.
• Eligible for monthly bonuses starting at $350/month
• Medical, Dental and Vision would take in effect on the 1st of the month after they become employees.
• 401K after 3 full months of employment on client payroll (with company matching)
• 15 days of PTO per year with an 80 hour roll over
• Once on payroll, candidates can sign up for OT.
Job Type & Location
This is a Contract to Hire position based out of Cedar Rapids, IA.
Pay and Benefits
The pay range for this position is $15.00 - $15.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Workday Technical Lead
Remote job
Dear all,
Vertex Elite is currently seeking a qualified Workday Technical Lead to join our team.
If you or someone you know is interested, please feel free to reach out for more details or share your updated resume.
Work Authorization : USC or Any valid USA work authorization
Job Type : Contract
Location : 100% Remote
Duration : Long term
Required Workday Modules Experience
Core HCM
Talent & Performance / Optimization
Advanced Compensation
Peakon
VNDLY
PRISM
With Best Regards,
Rama Raju | Vertex Elite LLC | E-Verified Company | ********************
Level 1 IT Support Specialist
Remote job
IS ON-SITE IN SOUTHAMPTON, NY
THIS IS NOT A REMOTE JOB
Important Note on Location & Housing
Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY.
Please do not apply if you are out of state or planning to relocate.
Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting.
Thank you for your understanding.
Summary: To support, maintain and expand current IT and infrastructure capabilities.
Duties and Responsibilities:
· Physical Installation and management of network, security, and phone systems
· Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices
· Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software.
· Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning.
· Perform ERP system data and user maintenance
· Responsible for procuring equipment and software as needed and within budget
· Produce reports as needed for management from multiple data sources.
Competencies:
· Proficient with Microsoft Office Suite with a strong emphasis in MS Excel
· Excellent interpersonal and customer service skills
· Firm understanding of existing network programs and capabilities
· Strong analytical and problem-solving skills
· Excellent troubleshooting ability
· Experienced working in a Windows Operating system environment
· Basic Programming and Web Design knowledge
Requirements
· Associate degree in Computer Science or equivalent experience
· At least (2) years of experience in network maintenance or user technical support preferred
· A+, Network+, and similar certifications preferred
· Perform upgrade and maintenance tasks during designated maintenance windows
· Must be able to lift up to 50 lbs.
· Must be able to communicate effectively with coworkers, managers and vendors.
· Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures.
· Must represent the company in a positive and professional manner.
· Must be able to work with minimum supervision.
Senior Appeals Specialist - Worker's Comp
Remote job
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Senior Appeals Specialist - Workers' Compensation, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients.
Primary Responsibilities
Manage a caseload of post-payment Workers' Compensation bills, including those related to state disputes and usual and customary rate (UCR) disputes.
Assigned high priority clients in managing all items related to the service with Reliant
Conduct proactive outreach to medical providers to explain payment methodologies, resolve disputes, and negotiate reductions on appealed or outlier bills.
Communicate effectively and professionally with clients to coordinate and investigate information as it relates to the case/appeal.
Educate providers on Workers' Compensation billing and reimbursement policies and regulatory requirements.
Document all provider communications thoroughly, including contact information, bill details, proposed and counter-offered payment rates, and final resolution in claim platform.
Adhere to state-specific compliance standards and confidentiality requirements, including HIPAA.
Maintain productivity and quality standards, ensuring timely resolution of bills in accordance with state timelines and internal service level agreements.
Follow client-specific protocols and internal Reliant procedures, including scripting and documentation guidelines.
Stay current on Workers' Compensation regulatory changes, fee schedules, and payment policies across multiple states.
Support special projects and perform additional duties as assigned.
Responsible for training team members both upon hire and for existing team members.
Responsible for overseeing all DWD handling and state dispute referrals to attorneys.
First line for all support with questions from other team members.
Backup for other team members and/or senior leadership
Works with appeals intake specialist to ensure process documents remain current
Responsible for identifying opportunities for enhancement either through automation or process changes that increase efficiency for the team
Responsible for team goals and ensuring that individuals meet their personal goals
Qualifications
5 years of relevant experience in Workers' Compensation bills, medical billing, medical coding, or insurance negotiations.
Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices.
Experience negotiating medical bill payments or adjustments with providers.
Ability to collaborate with a variety of individuals both internally and externally.
Familiarity with claims processing systems and provider communications.
Excellent communication, negotiation, and organizational skills.
Requires communication proficiency, discretion, ethical conduct, decision making and technical skills
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$70,000-$75,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplySr Support Services Analyst
Remote job
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. **************
Company Overview:
We are a leading ERP Solution Software Provider specializing in advanced accounting and project management solutions. Our team is dedicated to delivering exceptional support to our clients, ensuring they can maximize the potential of our software. We pride ourselves on our friendly, inclusive, and supportive work environment, where team members are encouraged to grow and develop their skills.
Job Summary
As a Senior Support Services Analyst for ComputerEase, you will play a pivotal role in delivering expert-level support to clients utilizing our advanced ERP accounting and project management solutions. You will leverage your deep accounting knowledge and troubleshooting skills to resolve complex client issues, collaborate with cross-functional teams, and mentor junior analysts. This position offers the opportunity to work in a friendly, inclusive, and growth-oriented environment, utilizing innovative technology and AI tools to enhance support efficiency.
Key Responsibilities:
Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues.
Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs.
Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently.
Document all client interactions and solutions in the case tracking system.
Participate in ongoing training to stay updated with the latest features and best practices of ComputerEase.
Mentor and assist junior analysts with inquiries and case resolutions.
Leverage AI tools to enhance support efficiency and effectiveness.
Required Qualifications:
3+ years of experience in a support role, preferably with Deltek ComputerEase or other Deltek ERP solutions.
Advanced knowledge of accounting principles and practices.
Strong problem-solving and troubleshooting skills.
Excellent communication skills, both written and verbal.
Ability to work effectively in a remote, collaborative team environment.
A proactive and positive attitude, with a willingness to learn and grow within the organization.
Preferred Qualifications:
Experience with Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision).
Previous mentoring or leadership experience in a support environment.
Familiarity with AI-driven support tools and technologies.
Why Join Deltek?
At Deltek, you will be part of a diverse and inclusive team that values collaboration, mutual support, and professional growth. We offer opportunities to work with cutting-edge technology and innovative solutions, including advanced AI capabilities that empower our support teams to deliver exceptional client experiences. Enjoy a flexible, remote work environment that promotes work-life balance and encourages continuous learning and development. Join us and help shape the future of ERP support while growing your career in a supportive and forward-thinking company.
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call ************** or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security.
Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
Business Summary
Deltek's award winning Support Services team provides best-in-class assistance to Deltek's customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!
Compensation Information
The U.S. salary range for this position is $55500.00 - $97000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
Technical Integration Services Support (Remote)
Remote job
Smartrecruiters
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success-including brands like Bosch, LinkedIn, Skechers, and Visa-using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you're taken care of. Our inclusive office environment welcomes and respects all.
Job Description
As Technical Integration Services Consultant, you will work with our largest customers. Many of them are looking to disrupt their recruiting and HR processes, and you will help them continue to achieve this. You will be responsible for troubleshooting integration bugs, implementing code fixes, and communicating with clients to help with training and guidance. It is a rewarding role that allows you to work closely with our clients while improving your technical skills.
This is a fully remote role and candidates may be located anywhere in the US with the east coast preferred.
What you'll deliver:
identify integration issues and implement code fixes, using a middleware platform. This includes communicating with customers discussing issues over phone and email.
enhance and update SmartRecruiters integrations, improving designs for error handling, migrating to new APIs, and optimizing for better scalability to name a few.
Work with Project Managers to plan, coordinate and deliver all customer integrations between SmartRecruiters and other global HR vendors.
regularly meet with team members and the client to deliver status updates, resolve project issues and design solutions.
create and improve existing documentation for integrations.
collaborate with SmartRecruiters' engineers to ensure product releases are available in our API and properly tested.
Qualifications
You have been successful in identifying and fixing technical issues. This can include investigating areas within integrations, SSO and data migrations.
You have experience in a support role communicating over email and phone with clients.
You have experience writing scripts and code in a language or middleware platform.
You have understanding of and experience with application integration technologies and projects is preferred.
You have prior experience in SaaS / On-Demand applications
You are able to work independently, manage projects and communicate technical issues to non-technical people.
You have experience working in a fast paced environment with the ability to manage multiple concurrent projects.
Customer satisfaction and problem solving skills are essential.
Additional Information
SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Managed IT Help Desk Tier 1
Remote job
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Job Description:In your role as a Managed IT Help Desk Tier 1, your primary responsibility will be to provide technical software, hardware, and networking problem resolutions to DEX Imaging's Managed IT clients by performing question/problem diagnosis and providing remote support solutions in a call center environment. Your role will also require the setup and deployment of client hardware at client sites as well as any onsite troubleshooting required that can not be completed remotely. This position requires critical thinking, strong interpersonal and customer service skills, and the ability to work in a team-oriented environment. Job Responsibilities:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.
Identifies, diagnoses, and resolves any assigned support requests
Answer incoming service calls part of cell center queue, gather client information, and create support request within PSA system
Provides one-on-one end-user problem resolution over the phone
Assists in the configuration and imaging of end-user PC desktop hardware, software and peripherals
Oversees timely repair of PC computer equipment covered by third-party vendor maintenance/warranty agreements
On-going self-training to preserve professional skillsets required to perform job duties
Provide after-hour support for clients during scheduled on-call rotation
Assist in Managed IT Projects as instructed by Project Team Manager
Assists in creating materials/documentation for end-user frequently asked questions (FAQs)
Train users on network login, printing, accessing network shares, printing, scanning and software applications
Maintain effective communication with other technicians and management with regards to events and changes transpiring at client sites
Communicate with client at all levels from IT personnel to C-Suite and to understand business issues in context of IT issues
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work performed, or work associated with
Willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Provide accurate time estimates for how long a task will take to complete
Understand that the success of individuals is measured by the success of their teams
Qualifications:
Excellent verbal and written communication skills
1-3 years experience providing IT support to end users
Managed IT Services experience desirable
Experience with administration of Microsoft desktops, Microsoft servers, Active Directory, Group Policy, Microsoft Office, and Microsoft 365
Experience leveraging PSA ticketing system and RMM tools for remote management
Certifications such as CompTIA A+ are desirable
Work Week Format:
Work Schedule is Monday through Friday from 8:00 AM to 5:00 PM EST in our Network Operations Center (NOC)
Remote Work Schedule varies based on scheduling and approval by Service Manager
Lunch schedule varies on team availability and is limited to one hour
Attendance to training or called meetings is mandatory
Mandatory on-call rotation schedule as required
Auto-ApplyComputer Vision Lead (R&D)
Remote job
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
We're looking for a technical trailblazer-a hacker, builder, and visionary leader who can turn bold ideas into working systems. As our Computer Vision Lead (R&D), you'll lead the charge on building next-gen AI and computer vision products from 0 to 1, managing a lean team of engineers while still getting your hands dirty on high-impact technical work.
You'll prototype quickly, validate in the field, and guide the evolution of our most ambitious products-starting with theft detection in retail environments used by thousands of stores.
What You'll Do
Lead and manage a small team of engineers to prototype and productize computer vision and AI systems
Personally build and own early-stage proofs-of-concept, rapidly iterating and validating in the real world
Define and prioritize the technical R&D roadmap in collaboration with product and business leads
Architect scalable systems that transition from lab to production (edge and/or cloud)
Vet new models, data architectures, and hardware deployments
Be a key thought partner in setting technical direction for entirely new product lines
What We're Looking For
8+ years in engineering roles with deep experience in AI, ML, and computer vision
Proven track record of building 0 → 1 products or technical breakthroughs that went to market
Strong hands-on skills with ML frameworks (e.g., PyTorch, TensorFlow), video analytics (e.g., OpenCV), and deployment tooling (e.g., ONNX, Triton, containers)
Comfortable leading and scaling small engineering teams
Hacker energy: fast, creative, scrappy, and resourceful
Experience creating data pipelines for and categorizing vast sets of video training data.
Bonus: Experience with edge computing, streaming pipelines, or hardware deployment in retail, robotics, or surveillance settings
Why This Role?
Lead and shape R&D at a company already deployed in 20,000+ stores and catching hundreds of thousands of thefts a year
Work with Fortune 500 retailers solving real-world loss prevention with cutting-edge AI
Huge ownership: lead products with the potential to become $500M+ businesses
Fast-moving, well-resourced team with real traction
Fully remote role (globally)
Up to $80 USD/hr
Ready to build real-world AI that scales? Apply now. Let's talk.
Auto-ApplyContractor Technical Copywriter
Remote job
Who we are Focused is a boutique professional services firm that specializes in building custom AI agents. We strategically partner with our clients, collaborating with their teams to build scalable, maintainable solutions. About the role Focused is seeking a part-time, contract Technical Copywriter to create high-quality content that showcases AI engineering capabilities. You will work closely with our founder, marketing and engineers to translate complex technical concepts into clear, compelling narratives for a developer audience.
What you'll create
Technical blog posts and deep-dives
Project case studies demonstrating real-world implementations
How-to guides and tutorials, especially for AI agents and agentic patterns
What You Bring
Strong technical writing: you can explain APIs, infrastructure, and software concepts clearly and accurately
Technical fluency: you are comfortable reading code and understanding system architecture; experience with LangChain or similar frameworks is a plus
Startup experience: you thrive in fast-paced environments with shifting priorities
Collaboration skills: you can interview engineers, ask smart questions, and work independently with minimal oversight
What to know before you apply:
Focused Labs is open to remote employees.
Focused Labs is unable to sponsor or take over sponsorship of the employment Visa process at this time.
We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The salary range for this role is $50 to $105/hour depending on experience.
Auto-ApplyA - 5/16 - 764156 - Technical Support Specialist -
Remote job
*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***
**Candidate must work EST Business Hours. **
Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours).
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.
Onsite work will be located at the agency's Centre County Regional Office:
595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
·Configure and install personal computers, laptops, and tablets.
·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
·Monitors and respond to user created ticket via the agency helpdesk system.
·Provide basic hardware and software training to users related to desktop use and accessing network resources.
·Work towards departmental and project deadlines.
·Document and present recommendations for issue/risk remediation to team leads and managers.
·Other duties as assigned.
Requirements:
Microsoft Windows 11 - 2+ years
Microsoft Windows Server 2019 / 2022 - 1+ year
Microsoft Active Directory - 1+ year
Microsoft Office 365 - 1+ year
Microsoft Endpoint Configuration Manager - 1+ year (desired)
By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
Junior Fusion Technician
Remote job
As a Junior equipment Operator with APTIM, you will operate excavator, off road truck skid loader, man lift and extend a boom forklift fusion machines for installation of HDPE piping at the landfills we do our projects on.
Key Responsibilities/Accountabilities:
Follow all maintenance and safety procedures.
Connect sections of pipe, using HDPE welding machines and PVC pipe with Glue and primer.
Maintain and adjust machinery to ensure proper performance.
Operate off road trucks and excavators on side slopes.
Measure materials or objects for installation or assembly.
Mix substances or compounds needed for work activities.
Repair or replace defective parts of machinery, such as rotary drill rigs, water trucks, air compressors, and pumps using hand tools.
Install well heads and valves
Basic Qualifications:
Have a knowledge of safely operating assigned equipment.
Loads, transports, and unloads materials, tools, equipment and supplies.
Performs minor maintenance or cleaning activities on tools and equipment.
May require a high school diploma or its equivalent with previous years of experience in the field or in a related area.
PHYSICAL REQUIREMENTS:
Strength: Standing 50% Walking 20% Sitting 30% Lifting 35 lb. Carrying 35 lb. Pushing 0 ft-lb. Pulling 0 ft-lb. 2. Climbing O Balancing O 3. Stooping O Kneeling O Crouching O Crawling O Reaching Handling C Fingering C
Explanation for Symbols: NP=Not Present, O=Occasionally (0-33%), F= Frequently (34-66%), C=Constantly (67-100%)
ABOUT APTIM
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
Work that is worthy of your time and talent
Respect and flexibility to live a full life at work and at home
Dogged determination to deliver for our clients and communities
A voice in making our company better
Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $20 to $24 per hour. Compensation depends on several factors including: experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Employee Benefits
APTIM environ & Infra,LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace ************************************
Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
Life insurance
Short-term and long-term disability insurance
Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
APTIM 2025 401(k) Plan Features (makeityoursource.com)
APTIM - Helpful Documents
Watch our video:
About APTIM - In Pursuit of Better
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