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Technician Support Tier Careers

There is more than meets the eye when it comes to being a technician support tier. For example, did you know that they make an average of $20.15 an hour? That's $41,907 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Technician Support Tier Do

There are certain skills that many technician support tiers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a technician support tier, we found that a lot of resumes listed 13.6% of technician support tiers included technical support, while 13.4% of resumes included customer service, and 7.6% of resumes included email. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the technician support tier job title. But what industry to start with? Most technician support tiers actually find jobs in the technology and telecommunication industries.

How To Become a Technician Support Tier

If you're interested in becoming a technician support tier, one of the first things to consider is how much education you need. We've determined that 29.9% of technician support tiers have a bachelor's degree. In terms of higher education levels, we found that 2.3% of technician support tiers have master's degrees. Even though some technician support tiers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a technician support tier. When we researched the most common majors for a technician support tier, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on technician support tier resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a technician support tier. In fact, many technician support tier jobs require experience in a role such as customer service representative. Meanwhile, many technician support tiers also have previous career experience in roles such as cashier or sales associate.

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Average Salary
$41,907
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
44,269
Job Openings

Technician Support Tier Career Paths

Top Careers Before Technician Support Tier

Cashier
11.6 %

Top Careers After Technician Support Tier

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Technician Support Tier

Technician Support Tiers in America make an average salary of $41,907 per year or $20 per hour. The top 10 percent makes over $60,000 per year, while the bottom 10 percent under $29,000 per year.
Average Salary
$41,907

Best Paying Cities

City
ascdesc
Average Salarydesc
Los Angeles, CA
Salary Range51k - 85k$67k$66,527
Braintree Town, MA
Salary Range45k - 65k$55k$54,568
Cherry Hill, NJ
Salary Range42k - 67k$54k$53,693
Englewood, CO
Salary Range35k - 53k$44k$43,758
Austin, TX
Salary Range33k - 56k$43k$43,449
Dayton, OH
Salary Range32k - 51k$41k$40,634
$27k
$85k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Tier 2 Teleconference Technician
Tier 2 Teleconference Technician
Randstad
Randstad
01/16/2021
01/16/2021
$41,74001/16/2021
$41,740
Sonet Tier III Technician
Sonet Tier III Technician
Zayo Group
Zayo Group
01/13/2021
01/13/2021
$65,78501/13/2021
$65,785
Sonet Tier III Technician
Sonet Tier III Technician
Zayo Group
Zayo Group
01/13/2021
01/13/2021
$65,78501/13/2021
$65,785
MSP Tier I Technician
MSP Tier I Technician
Management Decisions, Inc.
Management Decisions, Inc.
12/08/2020
12/08/2020
$60,00012/08/2020
$60,000
Tier 2 Support Technician
Tier 2 Support Technician
Randstad
Randstad
11/05/2020
11/05/2020
$45,91411/05/2020
$45,914
See More Recent Salaries

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Technician Support Tier Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Technician Support Tier. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Technician Support Tier Resume

At Zippia, we went through countless Technician Support Tier resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Technician Support Tier Demographics

Gender

male

67.4 %

female

29.1 %

unknown

3.5 %

Ethnicity

White

61.4 %

Hispanic or Latino

14.0 %

Black or African American

10.9 %

Foreign Languages Spoken

Spanish

69.0 %

French

7.5 %

Japanese

3.4 %
See More Demographics

Technician Support Tier Education

Majors

Business
14.8 %

Degrees

Bachelors

29.9 %

Associate

27.7 %

Certificate

22.3 %

Top Colleges for Technician Support Tiers

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Public

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Public

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Public

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571
See More Education Info
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Technician Support Tier

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 13.6% of technician support tiers listed technical support on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Best States For a Technician Support Tier

Some places are better than others when it comes to starting a career as a technician support tier. The best states for people in this position are California, New York, Massachusetts, and Maryland. Technician support tiers make the most in California with an average salary of $66,753. Whereas in New York and Massachusetts, they would average $58,554 and $54,352, respectively. While technician support tiers would only make an average of $54,241 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Technician Support Tier Jobs:
5,713
Highest 10% Earn:
$105,000
Location Quotient:
1.43
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Michigan

Total Technician Support Tier Jobs:
1,772
Highest 10% Earn:
$73,000
Location Quotient:
1.67
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Maryland

Total Technician Support Tier Jobs:
1,098
Highest 10% Earn:
$84,000
Location Quotient:
1.26
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Technician Support Tier Employers

1. AT&T
4.8
Avg. Salary: 
$47,111
Technician Support Tiers Hired: 
461+
2. Xerox
4.7
Avg. Salary: 
$51,963
Technician Support Tiers Hired: 
255+
3. Apple
4.9
Avg. Salary: 
$66,292
Technician Support Tiers Hired: 
229+
4. Comcast
4.7
Avg. Salary: 
$44,566
Technician Support Tiers Hired: 
214+
5. T-Mobile
4.7
Avg. Salary: 
$45,498
Technician Support Tiers Hired: 
198+
6. Teleperformance
3.8
Avg. Salary: 
$34,886
Technician Support Tiers Hired: 
148+

Technician Support Tier Videos

Updated October 2, 2020