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The average salary for a Technician Support Tier in the United States is $54,889 annually, translating to approximately $26 per hour. This role is essential in various sectors, including IT, telecommunications, and healthcare, where professionals provide critical support. Factors such as location, experience, and specific industry can significantly impact salary figures.
Technician Support Tiers in locations like California and New York often earn more due to the higher cost of living and demand for skilled technicians. Cities such as San Francisco and New York City are known for their competitive salaries.
As technology evolves, the demand for skilled technicians continues to grow. Opportunities for advancement into specialized roles or management positions are readily available, making this a promising career choice for individuals interested in technology and customer support.
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The highest-paying states for technician support tiers are New York, Maryland, and California. The lowest average technician support tier salary states are Idaho, North Dakota, and Alaska.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Maryland | $72,688 | $34.95 |
| 2 | Michigan | $61,964 | $29.79 |
| 3 | California | $70,593 | $33.94 |
| 4 | District of Columbia | $68,904 | $33.13 |
| 5 | Delaware | $66,887 | $32.16 |
| 6 | New York | $73,675 | $35.42 |
| 7 | Washington | $60,267 | $28.97 |
| 8 | Massachusetts | $64,097 | $30.82 |
| 9 | Oklahoma | $56,835 | $27.32 |
| 10 | New Jersey | $65,940 | $31.70 |
| 11 | Nevada | $54,085 | $26.00 |
| 12 | Alabama | $54,289 | $26.10 |
| 13 | Connecticut | $60,752 | $29.21 |
| 14 | Pennsylvania | $61,555 | $29.59 |
| 15 | Virginia | $59,444 | $28.58 |
| 16 | Missouri | $53,387 | $25.67 |
| 17 | Rhode Island | $58,407 | $28.08 |
| 18 | Ohio | $59,391 | $28.55 |
| 19 | West Virginia | $57,156 | $27.48 |
| 20 | New Hampshire | $55,557 | $26.71 |
| 21 | Oregon | $58,878 | $28.31 |
| 22 | Illinois | $54,105 | $26.01 |
| 23 | Louisiana | $50,754 | $24.40 |
| 24 | North Carolina | $52,231 | $25.11 |
| 25 | New Mexico | $50,816 | $24.43 |
| 26 | Indiana | $50,473 | $24.27 |
| 27 | South Carolina | $49,677 | $23.88 |
| 28 | Vermont | $51,565 | $24.79 |
| 29 | Hawaii | $55,296 | $26.58 |
| 30 | Colorado | $51,543 | $24.78 |
| 31 | Arkansas | $46,184 | $22.20 |
| 32 | Wisconsin | $49,165 | $23.64 |
| 33 | Texas | $50,625 | $24.34 |
| 34 | Minnesota | $47,843 | $23.00 |
| 35 | Florida | $48,004 | $23.08 |
| 36 | Arizona | $51,329 | $24.68 |
| 37 | Georgia | $48,901 | $23.51 |
| 38 | Iowa | $48,462 | $23.30 |
| 39 | Tennessee | $48,587 | $23.36 |
| 40 | Kentucky | $47,283 | $22.73 |
| 41 | Utah | $45,574 | $21.91 |
| 42 | Kansas | $45,424 | $21.84 |
| 43 | Maine | $44,238 | $21.27 |
| 44 | South Dakota | $40,183 | $19.32 |
| 45 | Mississippi | $43,643 | $20.98 |
| 46 | Nebraska | $43,915 | $21.11 |
| 47 | Idaho | $42,575 | $20.47 |
| 48 | North Dakota | $42,095 | $20.24 |
| 49 | Wyoming | $40,485 | $19.46 |
| 50 | Alaska | $41,901 | $20.14 |
| 51 | Montana | $37,971 | $18.26 |
The highest-paying cities for technician support tiers are Benicia, CA, Annapolis, MD, and Rochester, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Benicia, CA | $75,738 | $36.41 |
| 2 | Annapolis, MD | $72,889 | $35.04 |
| 3 | Rochester, NY | $69,183 | $33.26 |
| 4 | Washington, DC | $68,948 | $33.15 |
| 5 | Cherry Hill, NJ | $65,888 | $31.68 |
| 6 | Akron, OH | $62,669 | $30.13 |
| 7 | Bethlehem, PA | $62,052 | $29.83 |
| 8 | Arlington, VA | $61,626 | $29.63 |
| 9 | Portland, OR | $57,956 | $27.86 |
| 10 | Tulsa, OK | $56,215 | $27.03 |
| 11 | Chicago, IL | $54,468 | $26.19 |
| 12 | Birmingham, AL | $54,125 | $26.02 |
| 13 | Las Cruces, NM | $51,779 | $24.89 |
| 14 | Englewood, CO | $51,523 | $24.77 |
| 15 | San Antonio, TX | $51,200 | $24.62 |
| 16 | Atlanta, GA | $48,893 | $23.51 |
| 17 | Clearwater, FL | $48,593 | $23.36 |
| 18 | Des Moines, IA | $47,759 | $22.96 |
| 19 | Overland Park, KS | $45,352 | $21.80 |
| 20 | Omaha, NE | $43,925 | $21.12 |
A technician support tier's salary ranges from $38,000 a year at the 10th percentile to $78,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $78,000 | $6,500 | $38 |
| 75th Percentile | $66,000 | $5,500 | $32 |
| Average | $54,889 | $4,574 | $26 |
| 25th Percentile | $45,000 | $3,750 | $22 |
| 10th Percentile | $38,000 | $3,167 | $18 |
The highest paying types of technician support tiers are technical support engineer, software support technician, and network technician.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
| Information Technology Technician | $49,031 | $4,086 | $23.57 | 118,881 |
| Information Systems Technician | $46,346 | $3,862 | $22.28 | 173,424 |
| Technical Support Technician | $40,210 | $3,351 | $19.33 | 165,677 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Customer Support Technician | $36,361 | $3,030 | $17.48 | 117,102 |
Top companies hiring technician support tiers now:
Technician support tier salaries at Scantron and Heart 'n Home Hospice & Palliative Care are the highest-paying according to our most recent salary estimates. In addition, the average technician support tier salary at companies like KORE and Internap are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Scantron | $85,484 | $41.10 |
| 2 | Heart 'n Home Hospice & Palliative Care | $85,148 | $40.94 |
| 3 | KORE | $75,418 | $36.26 |
| 4 | INAP | $72,412 | $34.81 |
| 5 | Poly | $71,712 | $34.48 |
| 6 | AUROTECH | $71,295 | $34.28 |
| 7 | CyberGrants | $70,062 | $33.68 |
| 8 | A.C.Coy | $69,882 | $33.60 |
| 9 | NetImpact Strategies | $69,630 | $33.48 |
| 10 | CyrusOne | $66,437 | $31.94 |
| 11 | LightEdge Solutions | $65,465 | $31.47 |
| 12 | Globalstar | $65,303 | $31.40 |
| 13 | Pacific Office Automation | $65,237 | $31.36 |
| 14 | CPI Card Group | $64,647 | $31.08 |
| 15 | TimeClock Plus | $64,176 | $30.85 |
| 16 | Dover | $64,075 | $30.81 |
| 17 | Zayo Group | $63,850 | $30.70 |
| 18 | Insight Enterprises | $63,198 | $30.38 |
| 19 | SMS Holdings | $62,313 | $29.96 |
| 20 | WorldLink | $61,750 | $29.69 |
The average technician support tier salary has risen by $8,388 over the last ten years. In 2014, the average technician support tier earned $46,501 annually, but today, they earn $54,889 a year. That works out to a 9% change in pay for technician support tiers over the last decade.
Compare technician support tier salaries for cities or states with the national average over time.
Compare technician support tier salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $54,900 | $26.39 | +3.3% |
| 2024 | $53,100 | $25.52 | +2.3% |
| 2023 | $51,900 | $24.94 | +1.5% |
| 2022 | $51,100 | $24.56 | +1.6% |
| 2021 | $50,300 | $24.16 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| It Voice | Tier 2 Technician | Overland Park, KS | 06/28/2025 | $50,000 |
| Princeton Public Schools | Level Tier 1 Technician | Princeton, NJ | 06/27/2025 | $50,000 |
| Jenkins Services Group | Mitigation Technician-Tier 1 | Aurora, CO | 06/26/2025 | $43,827 |
| Teksystems | NOC-Tier II Support | Overland Park, KS | 06/24/2025 | $54,262 |
| Teksystems | NOC-Tier II Support | Frisco, TX | 06/24/2025 | $54,262 |
| Jenkins Restorations | Mitigation Technician-Tier 1 | Aurora, CO | 06/24/2025 | $43,827 |
| District Partners | Tier 1/Tier 2 Technician | New York, NY | 06/18/2025 | $97,000 |
| Accenture | MES Tier 1 Pharmasuite Support | Carmel, IN | 06/13/2025 | $113,178 |
| Accenture | MES Tier 1 Pharmasuite Support | Charlotte, NC | 06/13/2025 | $113,178 |
| Bill Harris Dealerships | Top-Tier Used Car Technician | Ashland, OH | 06/09/2025 | $100,000 |
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