What does a technologist trainee do?
The duties of a technologist trainee depend on one's line of work or industry of employment. Typically, their responsibilities revolve around performing support tasks while gaining workplace insights, such as processing and organizing documentation, assisting in installment and repair procedures, liaising with clients through answering calls and correspondence, attending workshops and training programs, and participating in developing new systems and processes. Furthermore, as a technologist trainee, it is essential to learn and uphold the company's policies and regulations, including its vision and mission.
Technologist trainee responsibilities
Here are examples of responsibilities from real technologist trainee resumes:
- Manage, plan and perform periodic calibrations of test equipment in accordance with ISO requirements.
- Lead the preparation, installation and migration for Microsoft s SharePoint collaboration tool across the wing.
- Manage user accounts and support network/email in a Novell Netware environment.
- Manage departmental recovery activities after installation of upgrades affecting the LIS affect.
- Gain experience troubleshooting thin clients, PCs, scanners and portable handheld terminals getting connect to network.
- Renovate plumbing and HVAC systems.
- Respond to internal and FDA audits.
- Practice aseptic gowning for ISO rate clean environments.
- Automate and manual DNA extraction from blood and other tissues.
- Repair, install, and maintain electronically control central A/C systems.
- Modify python & xml files and some Linux/Unix/Shell command prompt usage.
- Install and maintain host systems with the latest debugging software tools.
- Analyze workstations to isolate and resolve a wide array of technical issues.
- Allow underwriters the ability to quickly edit information that are in SQL tables.
- Build platform according to specifications submit by engineering to be used on debugging tests.
Technologist trainee skills and personality traits
We calculated that 57% of Technologist Trainees are proficient in Customer Service, Hand Tools, and Cleanliness. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.
We break down the percentage of Technologist Trainees that have these skills listed on their resume here:
- Customer Service, 57%
Filed, answered telephones, and excellent customer service.
- Hand Tools, 8%
Handled different tools such as power saw, drilling machines, hand tools, etc.
- Cleanliness, 7%
Operate a high pressure washer and ensure cleanliness and sanitation standards for the Unit are met
- Patients, 4%
Delivered medications and pharmaceutical supplies to patients, nursing stations or surgery.
- Troubleshoot, 3%
Trained to troubleshoot Pc's and laptops Building PCs, Repairing & Installing hardware parts for Desktops, Laptops and Printers.
- Routine Maintenance, 3%
Performed routine maintenance and repair of inspection equipment.
Most technologist trainees use their skills in "customer service," "hand tools," and "cleanliness" to do their jobs. You can find more detail on essential technologist trainee responsibilities here:
Customer-service skills. To carry out their duties, the most important skill for a technologist trainee to have is customer-service skills. Their role and responsibilities require that "computer support specialists must be patient and sympathetic." Technologist trainees often use customer-service skills in their day-to-day job, as shown by this real resume: "worked concurrently with administrative assistant position, trained for data entry, document management/control and customer service. "
Listening skills. Another essential skill to perform technologist trainee duties is listening skills. Technologist trainees responsibilities require that "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Technologist trainees also use listening skills in their role according to a real resume snippet: "communicated with test module owners and teammates for tp issues, & data collection to complete and prioritize wip in time. "
Problem-solving skills. This is an important skill for technologist trainees to perform their duties. For an example of how technologist trainee responsibilities depend on this skill, consider that "support workers must identify both simple and complex computer problems, analyze them, and solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a technologist trainee: "diagnosed and provided solutions for hardware/software faults of over 15 client companies * debugged inaccurate java codes thereby increasing operational efficiency".
Speaking skills. For certain technologist trainee responsibilities to be completed, the job requires competence in "speaking skills." The day-to-day duties of a technologist trainee rely on this skill, as "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." For example, this snippet was taken directly from a resume about how this skill applies to what technologist trainees do: "created and presented powerpoint presentations for eci staff members. "
Writing skills. Another crucial skill for a technologist trainee to carry out their responsibilities is "writing skills." A big part of what technologist trainees relies on this skill, since "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." How this skill relates to technologist trainee duties can be seen in an example from a technologist trainee resume snippet: "learned how to write ms word macros to assist my team in writing more efficient test cases. "
The three companies that hire the most technologist trainees are:
- Laboratory Corporation of America Holdings55 technologist trainees jobs
- Hawthorne Cat54 technologist trainees jobs
- Dent Wizard50 technologist trainees jobs
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Compare different technologist trainees
Technologist trainee vs. Help desk analyst
Help Desk Analysts generally provide technical support by assisting customers with their system issues. These analysts are expected to be highly knowledgeable about application processes and basic troubleshooting. Help Desk Analysts usually communicate with end-users through phone calls or e-mail and are required to attend on customers technical issues promptly. Depending on the expertise, the Help Desk Analysts are often categorized to support levels wherein the most complex issues are often handle by the highest tier. The Help Desk Analysts must have critical-thinking skills on solving network problems and document specific concerns and progress.
While similarities exist, there are also some differences between technologist trainees and help desk analyst. For instance, technologist trainee responsibilities require skills such as "working independently," "hand tools," "cleanliness," and "patients." Whereas a help desk analyst is skilled in "phone calls," "remote desktop," "technical issues," and "strong problem-solving." This is part of what separates the two careers.
Help desk analysts tend to make the most money working in the government industry, where they earn an average salary of $42,262. In contrast, technologist trainees make the biggest average salary, $36,296, in the manufacturing industry.help desk analysts tend to reach similar levels of education than technologist trainees. In fact, help desk analysts are 3.2% less likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.Technologist trainee vs. Support specialist
A support specialist is responsible for assisting technical and administrative support, depending on the business need. Support specialists must have extensive knowledge of the services of the organization they work for to assist customers with their inquiries and resolve complaints efficiently. A support specialist maintains documents of issue resolution, providing recommendations to improve business strategies and procedures. Support specialists must be well-versed on technology systems, perform basic troubleshooting, and secure databases. They should also have impeccable customer service and communication skills to attend with customers' needs and requests.
Each career also uses different skills, according to real technologist trainee resumes. While technologist trainee responsibilities can utilize skills like "working independently," "hand tools," "cleanliness," and "safety procedures," support specialists use skills like "mental health," "social work," "peer support," and "substance abuse."
Support specialists may earn a higher salary than technologist trainees, but support specialists earn the most pay in the technology industry with an average salary of $49,388. On the other hand, technologist trainees receive higher pay in the manufacturing industry, where they earn an average salary of $36,296.In general, support specialists achieve similar levels of education than technologist trainees. They're 0.2% more likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.Technologist trainee vs. Desktop support technician
A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.
The required skills of the two careers differ considerably. For example, technologist trainees are more likely to have skills like "working independently," "hand tools," "cleanliness," and "patients." But a desktop support technician is more likely to have skills like "desktop support," "remote desktop," "laptop computers," and "network printers."
Desktop support technicians earn the highest salary when working in the finance industry, where they receive an average salary of $49,591. Comparatively, technologist trainees have the highest earning potential in the manufacturing industry, with an average salary of $36,296.Most desktop support technicians achieve a similar degree level compared to technologist trainees. For example, they're 3.9% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Technologist trainee vs. Technical internship
In a technical internship, the responsibilities will vary according to the organization or industry. Despite this, most of the tasks will revolve around accomplishing tasks or directives handed out by managers or supervisors, which might include duties such as researching and analyzing, crafting new ideas from scratch, assisting other personnel, and sharing insights during discussions. One may also have to create or improve systems, detect issues, provide solutions, and maintain an active communication line with team members.
Types of technologist trainee
Updated January 8, 2025
