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Technology coordinator skills for your resume and career

15 technology coordinator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Performed side-by-side monitors and provide feedback to improve the quality of service rendered by VZW Customer Service Representatives.
- Leveraged technology investments to increase sales, decrease transaction costs, and enable industry-leading customer service capabilities.
2. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Developed and maintained automation strategy for regional sales offices, providing application development and technical support for hardware and software.
- Recruited to conduct market research for strategy development, identify new market opportunities for growth and coordinate technical support activities.
3. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Performed extensive data entry/analysis for budgets and surveys; utilized graphics packages to design presentations and posters.
- Understand company processes; follow procedures and complete data entry and paperwork accurately.
4. PowerPoint
- Designed and delivered safety training to achieve desired business safety outcomes; created PowerPoint presentations for individual electronic delivery of content.
- Collaborated with management and forest rangers to develop proposals, marketing materials, and PowerPoint presentations.
5. Professional Development
Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.
- Coordinated Summer Academy at multiple locations and taught professional development courses to school district personnel on integrating technology into teaching methods.
- Planned and executed professional development opportunities for teachers and staff related to the use of technology for learning and productivity.
6. PC
- Initiated a standardized configuration management process for all PC images by implementing Microsoft SCCM Manager and procedures.
- Handled all break/fix repairs for PC Hardware/Software/Network for Department.
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- Served as liaison with technology team and network administrator ensuring technical problems are resolved.
- Analyzed and rectified technical problems in order to achieve target-pricing specifications.
8. QA
QA, or Quality Assurance is a procedure that entails all of the steps taken to avoid any errors in the manufacturing process or in the production of the goods that a company produces. It can also include ensuring the consistency of the services rendered. Quality assurance ensures that the quality of the service delivered to consumers meets or exceeds the promised expectations. This greatly aids in the prevention of any complications that might arise after the goods or services have been distributed. It makes sure that customers are satisfied.
- Reviewed documentation for validity/completeness, authored IQ/OQ summaries with QA and created overall course documentation.
- Provide quality assurance (QA) review on over 15 casino, business, non-profit, and government websites.
10. SQL
- Created management issue tracking reports by extracting data from MantisBT and importing into Microsoft Access using SQL to produce formatted reports.
- Assisted in the creation of the SQL databases currently being utilized to run multiple SSRS reports for the Back Office.
11. Computer Lab
A computer lab is a place where certain computer services are provided to a community, typically for academic learning and skills development. Computer labs are typically provided in educational institutes for the students to perform their computer-based course activities. Computer labs have several computers and smart devices for the users.
- Managed technology educators and maintained computer lab environments for numerous schools, including hardware and software updates.
- Coordinated community technology programming and IT operations for community computer lab.
12. Mac
A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.
- Assisted customers with installing new software on multiple operating systems including Windows 7, Windows Vista, Windows XP and Mac.
- Resolved and utilized multiple different platforms; Windows XP, 2000, 2003, 98 and Vista, Mac OSX.
13. Software Applications
A software application is any computer program developed and used by consumers, such as Microsoft's suite of products (Office, Excel, Word, PowerPoint, Outlook, etc.), Internet browsers such as Firefox, Safari, and Chrome, or browser add-ons that Defendant preinstalls or causes to be preinstalled onto a Covered Product. The software application is designed to help the user perform specific tasks - personal, educational, and business functions.
- Supported and assisted in all inquiries regarding software applications and any computer related problems.
- Maintained classroom equipment and facilitated workshops related to software applications and basic troubleshooting.
14. Technical Assistance
Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.
- Translated marketing materials to target Hispanic entrepreneurs who needed business training, financing and technical assistance.
- Provided technical assistance to district managers to develop safety action plans.
15. Computer System
- Network Administrator/Network Support in both administrative and student networks, including repair of computer systems, reloading/upgrading software.
- Supervised maintenance on computer systems and software and diagnosed in-house technology problems.
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What skills help Technology Coordinators find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What type of skills will young technology coordinators need?
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.
What technical skills for a technology coordinator stand out to employers?
Computer Engineering Chair, Grand Valley State University
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.
What soft skills should all technology coordinators possess?
As you'll note from the occupations that are projected to increase the greatest, most require face-to-face contact, so that soft-skills will be necessary. I would also expect that critical thinking skills will be needed as more responsibility will be required of front-line workers.
List of technology coordinator skills to add to your resume

The most important skills for a technology coordinator resume and required skills for a technology coordinator to have include:
- Customer Service
- Technical Support
- Data Entry
- PowerPoint
- Professional Development
- PC
- Technical Problems
- QA
- SharePoint
- SQL
- Computer Lab
- Mac
- Software Applications
- Technical Assistance
- Computer System
- Technical Issues
- Photoshop
- R
- Windows Server
- AV
- HTML
- Desktop Support
- Proficiency Testing
- Software Issues
- Technical Troubleshooting
- Technology Plan
- VoIP
- Staff Development
- ISO
- Linux
- Technology Integration
- Windows XP
- Android
- Problem Resolution
- Technology Implementation
- Technology Budget
- Network Issues
- Phone System
- Network Infrastructure
- TCP/IP
- Google Apps
- User Accounts
- VPN
- Novell
- Network Connectivity
- Smartphones
- VMware
Updated January 8, 2025