What does a technology coordinator do?
A technology coordinator is responsible for maintaining the organization's technology systems infrastructure, ensuring the efficiency of computer systems to meet project deliverables, and prevent delays in business operations. Technology coordinators evaluate new technology systems, studying its schematics and specifications, running diagnostic tests, and perform troubleshooting for inconsistencies and guide end-users for the system processes. They update the system's features for optimal performance, keeping the costs within the budget goals, and develop initiatives to research on current trends. A technology coordinator must have excellent technical skills, identifying technological opportunities to meet the customers' demands and increase profits.
Technology coordinator responsibilities
Here are examples of responsibilities from real technology coordinator resumes:
- Code HTML and CSS pages and manage site content.
- Install, manage, and update several SQL database systems.
- Repair, manage and TCP/IP network computers within the lab.
- Manage and support all areas of store resets and other shelf management activities relate to CGO.
- Implement, plan, direct, procure, and manage hardware and software security firewalls with VPN's.
- Manage the implementation of a Cisco VOIP solution and provide training, education, and support for the solution.
- Utilize HTML coding strategies to design dynamic email messages.
- Coordinate installation of network servers including SQL and web services.
- Design weekly and monthly marketing campaigns via email and facebook.
- Negotiate worker comp fees with 3rd party on DME items.
- Create and modify visual materials, banners and images using Photoshop.
- Create social media profiles on Facebook as well as industry relate social networks.
- Perform Website/Graphics design for customers to meet their needs utilizing Photoshop and Dreamweaver MX.
- Coordinate with lead staff to ensure CNC equipment programming in sync with production schedule.
- Type PR2 for daily visits request authorization for surgeries MRI, EMG and other testing
Technology coordinator skills and personality traits
We calculated that 18% of Technology Coordinators are proficient in Customer Service, Technical Support, and Data Entry. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.
We break down the percentage of Technology Coordinators that have these skills listed on their resume here:
- Customer Service, 18%
Performed side-by-side monitors and provide feedback to improve the quality of service rendered by VZW Customer Service Representatives.
- Technical Support, 10%
Developed and maintained automation strategy for regional sales offices, providing application development and technical support for hardware and software.
- Data Entry, 7%
Performed extensive data entry/analysis for budgets and surveys; utilized graphics packages to design presentations and posters.
- PowerPoint, 5%
Designed and delivered safety training to achieve desired business safety outcomes; created PowerPoint presentations for individual electronic delivery of content.
- Professional Development, 4%
Coordinated Summer Academy at multiple locations and taught professional development courses to school district personnel on integrating technology into teaching methods.
- PC, 4%
Initiated a standardized configuration management process for all PC images by implementing Microsoft SCCM Manager and procedures.
Most technology coordinators use their skills in "customer service," "technical support," and "data entry" to do their jobs. You can find more detail on essential technology coordinator responsibilities here:
Customer-service skills. The most essential soft skill for a technology coordinator to carry out their responsibilities is customer-service skills. This skill is important for the role because "computer support specialists must be patient and sympathetic." Additionally, a technology coordinator resume shows how their duties depend on customer-service skills: "preformed data entry for customer information. "
Listening skills. Another soft skill that's essential for fulfilling technology coordinator duties is listening skills. The role rewards competence in this skill because "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." According to a technology coordinator resume, here's how technology coordinators can utilize listening skills in their job responsibilities: "communicated with pc clients to ensure they are satisfied with resolution by remote access. "
Problem-solving skills. This is an important skill for technology coordinators to perform their duties. For an example of how technology coordinator responsibilities depend on this skill, consider that "support workers must identify both simple and complex computer problems, analyze them, and solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a technology coordinator: "resolved coding issues and provided feedback to data entry supervisor/management on billing errors. ".
Speaking skills. technology coordinator responsibilities often require "speaking skills." The duties that rely on this skill are shown by the fact that "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This resume example shows what technology coordinators do with speaking skills on a typical day: "orchestrated, developed, and presented professional development and technology initiative programs. "
Writing skills. Another crucial skill for a technology coordinator to carry out their responsibilities is "writing skills." A big part of what technology coordinators relies on this skill, since "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." How this skill relates to technology coordinator duties can be seen in an example from a technology coordinator resume snippet: "document verbally and in writing the solutions to pc, printer, desktop or peripheral. "
The three companies that hire the most technology coordinators are:
- CBRE Group13 technology coordinators jobs
- CB Richard Ellis Memphis LLC11 technology coordinators jobs
- Wegmans Food Markets11 technology coordinators jobs
Choose from 10+ customizable technology coordinator resume templates
Build a professional technology coordinator resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your technology coordinator resume.
Compare different technology coordinators
Technology coordinator vs. Computer support technician
A computer support technician is responsible for diagnosing and resolving computer and network issues, identifying the source of malfunctions, and improving infrastructure to avoid downtimes and operational delays. Computer support technicians manage the efficiency of all equipment and peripherals for the computers, assist in installing components, and keeping adequate resources or alternatives for defective items. They also recommend minimal costs technology materials and create troubleshooting manuals for reference, ensuring that the network processes adhere to internal guidelines and regulations.
There are some key differences in the responsibilities of each position. For example, technology coordinator responsibilities require skills like "data entry," "professional development," "pc," and "qa." Meanwhile a typical computer support technician has skills in areas such as "computer support," "desk support," "network printers," and "remote desktop." This difference in skills reveals the differences in what each career does.
Computer support technicians earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $46,827. On the other hand, technology coordinators are paid more in the manufacturing industry with an average salary of $79,809.The education levels that computer support technicians earn slightly differ from technology coordinators. In particular, computer support technicians are 9.0% less likely to graduate with a Master's Degree than a technology coordinator. Additionally, they're 0.7% less likely to earn a Doctoral Degree.Technology coordinator vs. Computer consultant
Computer Consultants assist a company's staff with computer system usage and issues. Computer consultants can be software programmers, hardware system installers, networking specialists, database specialists, and others.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that technology coordinator responsibilities requires skills like "customer service," "data entry," "professional development," and "pc." But a computer consultant might use other skills in their typical duties, such as, "database," "troubleshoot," "desk support," and "microsoft windows."
On average, computer consultants earn a higher salary than technology coordinators. Some industries support higher salaries in each profession. Interestingly enough, computer consultants earn the most pay in the finance industry with an average salary of $85,911. Whereas technology coordinators have higher pay in the manufacturing industry, with an average salary of $79,809.In general, computer consultants achieve similar levels of education than technology coordinators. They're 4.7% less likely to obtain a Master's Degree while being 0.7% more likely to earn a Doctoral Degree.Technology coordinator vs. Technical support technician
Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware. They are sometimes assigned specific issues or concerns to resolve so that they will not be bombarded with various issues. This means that they can now specialize in a specific family of concerns. Technical support technicians may provide on-site support, going directly to the person who needs help and doing what needs to be done or troubleshoot the problem in person. They may also be offsite and would usually be manning helpdesk hotlines. Offsite technical support technicians walk the caller through the steps they should do to fix the issues. As such, when a technical support technician is offsite, they are expected to be good communicators and will be able to provide clear instructions.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from technology coordinator resumes include skills like "data entry," "professional development," "pc," and "sharepoint," whereas a technical support technician is more likely to list skills in "patients," "customer support," "os," and "inbound calls. "
Technical support technicians make a very good living in the finance industry with an average annual salary of $52,365. On the other hand, technology coordinators are paid the highest salary in the manufacturing industry, with average annual pay of $79,809.technical support technicians typically earn lower educational levels compared to technology coordinators. Specifically, they're 9.3% less likely to graduate with a Master's Degree, and 0.7% less likely to earn a Doctoral Degree.Technology coordinator vs. Information technology/support technician
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Types of technology coordinator
Updated January 8, 2025
