A specialized professional services firm is seeking a Senior Manager to lead client engagements and mentor teams in San Francisco. The role involves direct client interaction, project management, and enhancing firm relationships. Candidates should have over 7 years of public accounting experience, preferably with a CPA and a strong technical accounting background. Opportunities for growth and a collaborative culture are emphasized, including flexible working arrangements.
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$139k-184k yearly est. 1d ago
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Senior Technical Program Manager
Basil Systems
Remote technology implementation manager job
About the job
Hi, this is Eric 👋 We're hiring a stellar Technical Program Manager to join our engineering org at Basil Systems.
The Role
At basil, we're seeking a Technical Program Manager to serve as the connective tissue between product strategy and engineering execution. As our engineering team grows and takes on increasingly diverse technical initiatives, we need someone who can ensure our product
vision translates into clear, documented engineering work while maintaining team
coordination across our fully remote team.
You'll partner closely with our product leadership to bridge the gap between strategic vision and tactical execution, acting as the first point of contact for engineering questions and ensuring nothing falls through the cracks as we continue to scale.
Key Responsibilities
Clarify and document product requirements so engineers have complete context before development starts.
Act as the go-to liaison between product and engineering, translating vision into clear, actionable specs.
Coordinate across projects and teams to track dependencies, avoid duplication, and ensure smooth communication.
Create lightweight processes and accountability systems that balance structure with startup speed.
Support strategic planning by aligning the technical roadmap with product priorities and identifying capability gaps.
Role Requirements
3-5+ years as TPM, preferably at early-stage startups (Series A-B)
Deep technical fluency
Exceptional written communication and documentation skills
Comfortable building processes from scratch in ambiguous environments
Experience with GitHub, issue tracking, and technical documentation
Startup mentality-resourceful, scrappy, comfortable with uncertainty
Nice-to-Haves
Former engineer who transitioned to TPM
Background at small startups with right-sized process expectations Can proactively fill gaps without constant direction
This role might not be for you if...
You're a heavy process advocate and want enterprise-grade Scrum or rigid methodologies
You have a need for perfect clarity before taking action
You have a big company mindset
What We Offer
Competitive salary
Health and vision benefits
Attractive equity package
Flexible work environment (remote-friendly)
Opportunity to work on impactful projects that are helping bring life-saving medical products to market
Be part of a mission-driven team solving real healthcare challenges at a critical scaling point
Our Culture
At Basil Systems, we value flexibility and support a distributed team. We actively employ and support remote team members across different geographies, allowing you to work when, where, and how you work best. We are committed to building a diverse, inclusive, and safe work environment for everyone. Our team is passionate about using technology to make a meaningful difference in healthcare.
How to Apply
If you're excited about this opportunity and believe you'd be a great fit for our team, please send your resume and a brief introduction to *****************************.
Basil Systems is an equal opportunity employer. We welcome applicants of all backgrounds and experiences.
Featured benefits
Vision insurance, Medical insurance, Dental insurance, 401(k)
$109k-151k yearly est. 5d ago
IT Program Manager (Healthcare)
IDR, Inc. 4.3
Remote technology implementation manager job
IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area.
The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution-guiding teams from ideation through implementation, operational support, and KPI measurement.
Requirements for the IT Program Manager (Healthcare):
8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare.
2+ years of strategic program management exp, managing multiple projects simultaneously.
Expertise in EHR systems is a must
What's in it for you?
• Competitive hourly rate
• Opportunity to work with a leading healthcare organization
• Flexible schedule, with remote work options after initial 3-month period
Why IDR?
• 20+ years of proven industry experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager committed to your success
$74k-103k yearly est. 5d ago
myQ Enterprise Implementation Manager
Chamberlain Group 4.8
Remote technology implementation manager job
Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster and Chamberlain , are found in 51+ million homes, and 14 million+ people rely on the myQ app daily.
This is a role within Chamberlain Group's (CG) Emerging Business Group within the Commercial Business Unit, designed to lead CG's go-to-market efforts for cutting-edge facility-focused software. A successful incumbent is responsible for (i) Developing and executing project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget (ii) Communicating with stakeholders to identify and resolve issues throughout implementation process (iii) Managing all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partnering with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions. Requires 7+ years of experience in a customer facing role and/or project management role and a minimum of a Bachelor's degree.
Responsibilities
• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation
• Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget
• Communicate with stakeholders to identify and resolve issues throughout implementation process
• Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions
• Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics
• Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability
• Ensure all testing scenarios have been documented and have passed testing prior to solution go-live
• Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success
• Conduct training on the new software or system to users who will be impacted by the implementation
• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation
• Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget
• Communicate with stakeholders to identify and resolve issues throughout implementation process
• Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders; Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions
• Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics
• Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability
• Ensure all testing scenarios have been documented and have passed testing prior to solution go-live
• Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success
• Conduct training on the new software or system to users who will be impacted by the implementation
• Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively
• Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG's values and behaviors.
• Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.
Minimum Qualifications
• Bachelor's degree in related field
• 7+ years in customer facing role and/or project management role
• Experience with contract negotiations
• Experience leading process improvement projects
• Experience working with software
• High sense of urgency
• Strong sense of Customer Advocacy
• Proven track record of successful project implementations
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and with a team to meet deadlines
• Ability to recognize and articulate trends and insights across the customer
Preferred Qualifications
• Bachelor's degree in business (Supply Chain preferred), engineering (Industrial preferred), Master's Degree in related discipline
• Lean Six Sigma Green Belt Certification
• PMP certification
• Experience in access control
• Experience in facility management
• Experience with WMS, YMS, TMS implementation
#LI-JS1
#LI-Hybrid
The pay range for this position is $127,387.00 - $217,326.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
$127.4k-217.3k yearly Auto-Apply 60d+ ago
Edibles Implementation Manager
Green Thumb Industries 4.4
Remote technology implementation manager job
The Role
This role requires 60-75% Travel.
The Manager, Edibles Implementation will be directly responsible for scaling and deploying processes for cannabis infused edible products. This position will work with our Product Development team to determine scaled procedures for newly validated innovations. Once the scaled process is validated, the Edibles Implementation team is responsible for scaling the process up in our various Manufacturing facilities. Responsibilities associated with the technical role include supporting the Product Development team, supporting sites for new product validation runs, troubleshooting processing issues, escalating issues, documenting process deviations, supporting sites to quickly remedy production issues while providing best practices guidance. Green Thumb is growing fast, and as our Manager, Edibles Implementation, you will be tasked with supporting the evolving demands of our fast-paced business. You must have constant curiosity, a strong capability to train others, passion for our products and maintain a team first mentality.
Responsibilities
Technical Expertise:
Extensive knowledge on edibles manufacturing processes, chemistry, and processing equipment.
Stay up to date with the latest advancements in food processing technologies and best practices.
Provide expert guidance to our manufacturing sites on food processing methods, equipment, and techniques to optimize production processes.
Address and resolve technical issues, equipment malfunctions, and unexpected challenges in edibles processing.
Process Improvement:
Continuously assess and improve processing methods and operations for efficiency improvements, cost-effectiveness, and product quality.
Recommend and implement process enhancements or automation where applicable.
Instill optimized processes at manufacturing sites and challenge the status quo.
Execute small batch experimentation to support all levels of formulation, scalability, automation, and national processing deviations.
Training and Education:
Provide training and guidance to production team on new product SOP's, best practices, safety protocols, and equipment operation.
Create and deliver educational materials and refresher workshops as needed.
Develop and transfer all pertinent documentation for a vertical, reliable and sustainable technical transfer for any new process.
Team Management and Development
Recruit, mentor, and manage other professionals responsible for supporting our production sites.
Foster a collaborative and innovative work environment, encouraging cross-functional collaboration with other departments, including operations, quality assurance, and supply chain, to bring new products to market successfully.
Set clear performance expectations, conduct regular performance reviews, and provide constructive feedback to ensure constant growth of our GTI team members.
Documentation and Reporting:
Maintain accurate records of production processes, quality control, and necessary safety measures/PPE required.
Assist with the development of batch production records templates, SOP's, work aids and site readiness documents for a successful product launch.
Prepare reports for management and regulatory authorities as required.
Support product specification development and reviews as needed to maintain speed to market for new products.
Food Safety, Quality and Compliance:
Work with corporate quality team to ensure food processing operations meet all relevant regulatory and safety standards, such as FDA, USDA, and local health department guidelines.
Develop and implement quality control protocols to maintain consistent product quality and safety.
Identify and address any quality-related issues promptly and escalate to leadership with action plan.
Aid compliance and accuracy involving product tracking, product security, and product creation.
Safety & Compliance
Be aware of hazards in the workspace.
Retain and understand department specific training.
Report safety incidents/ concerns and comply with follow-up actions.
Be compliant with area safety requirements, state regulations and PPE requirements.
Follow GMP, biosecurity, sanitation or other quality and compliance requirements.
Perform record keeping accurately and completely as directed by a lead or supervisor.
Maintain and calibrate tools, equipment and machinery as directed by a lead or supervisor.
Report and escalate safety & quality concerns.
Working Conditions
While performing the duties of this job, the employee is regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing and repetitive motions.
Must be able to repetitively climb ladders and/or stairs and work from elevated platforms.
Must be able to sit and/or stand for extended periods of time while maintaining focus.
Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) AND must be able to do so with extreme care and caution when working with product.
Must be able to work in an environment that is 85+ degrees and 70% humidity for extended periods.
Ability to work in a fast-paced, changing, and challenging environment.
Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).
Qualifications
Associate or bachelor's degree preferred in related STEM discipline such as chemistry, biology or physics.
Extensive hands-on experience in food processing, preferably in various product categories.
In-depth knowledge of food safety regulations and industry standards.
The ability to travel 50-75% of the time and many times with short notice.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work effectively in cross-functional teams.
Strong organizational and project management skills.
Ability to plan, design experiments, and problem solve.
Effective time-management skills and ability to multi-task
Capability of troubleshooting, fixing, and services a wide range of equipment and software without assistance.
Excellent verbal and written communication skills with coworkers and management.
Understanding & adhering to applicable federal, state and local laws and regulations as they pertain to the industry, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures.
Additional Requirements
Must pass any and all required background checks
Must be and remain compliant with all legal or company regulations for working in the industry
Must possess valid driver's license
Must be a minimum of 21 years of age
Must be approved by state badging agency to work in cannabis industry
The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.
Green Thumb Pay Range$110,000-$140,000 USD
$110k-140k yearly Auto-Apply 60d+ ago
Salesforce & AWS Implementation Manager
GDIT
Remote technology implementation manager job
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
BI Full 6C (T4)
Job Family:
Software Engineering
Job Qualifications:
Skills:
Amazon Web Services (AWS), CMMI for Development, Copado (Platform), Salesforce (Software), Snowflake (Platform)
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
No
Job Description:
At GDIT we build cutting-edge applications that help the end user accomplish their mission. We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on Salesforce/AWS ImplementationManager joining our team remotely to support Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.
As a Salesforce/AWS ImplementationManager supporting CMS, you will lead a team of talented DevOps engineers while overseeing the configuration integrity of all enterprise applications, including Salesforce, AWS, Snowflake, Tableau, and our Copado DevOps platform. You will leverage industry best practices, including the Capability Maturity Model Integration (CMMI) framework, to drive efficiency, compliance, and velocity while maturing our practices toward DevSecOps. In this role, a typical day will include:
Defining and executing the enterprise DevOps and Configuration Management (CM) roadmap, leveraging industry frameworks such as CMMI to establish process definitions, measurements, and continuous improvement standards.
Leading, managing, and mentoring a team of DevOps engineers, fostering a high-performance culture aligned with best practices for process maturity and ownership.
Defining and implementing a unified CM strategy leveraging GIT that standardizes practices across multiple, distinct platforms (Salesforce, AWS, Snowflake, Tableau, etc.), ensuring the consistency and traceability required for regulatory compliance and CMMI Maturity levels.
Designing, building, and optimizing robust, automated CI/CD pipelines using tools like Copado (for Salesforce), Jenkins and AWS CDK, integrating automation efforts across all application lifecycles.
Driving the evolution of our current DevOps practices into a full DevSecOps model, integrating security automated testing, compliance checks, and vulnerability management throughout the entire CI/CD pipeline and infrastructure lifecycle.
Overseeing the configuration integrity of all application environments (Dev, Test, Prod), managing metadata and data integrity for enterprise platforms and ensuring effective and efficient change management processes across methodologies (SAFe Agile).
Implementing rigorous auditing processes and controls to ensure all platform configurations adhere to internal policies, security standards, and regulatory requirements {e.g. CMMI compliance} and ensuring that all corrective actions are tracked to closure.
Producing and providing input into program-level reports, metrics, and dashboards for CMMI Compliance, offering key CM measurement data to program management in accordance with established plans for data-driven decision-making.
WHAT YOU'LL NEED:
Bachelor's degree and 10+ years' experience in configuration management for a software development organization.
5+ years of experience as a Release Manager, including Salesforce, in an enterprise-level environment.
Expert with CMMI (specifically CMMI-DEV ML-3) process & framework.
Expert understanding of configuration challenges and deployment strategies for enterprise SaaS/cloud platforms including Salesforce, AWS, and Snowflake. Strong understanding of metadata component types (custom fields, flows, Apex) within Salesforce.
Expertise with branching strategies, version control (Git), pipeline automation, and orchestration using tools like Copado, Jenkins, AWS CDK, GitHub.
Experience with Continuous Development/Deployment/Integration (CI/CD/I) design and best practices, and excellent knowledge in code deployment version conflict resolution.
Experience working with JIRA and Confluence.
Experience with Agile methodologies and frameworks such as, but not limited to: SAFe, Scrum, Kanban.
Experience leading and/or managing a remote distributed team.
Candidate must be able to obtain Public Trust clearance.
Candidate must have lived in the United States at least three (3) out of the last five (5) years.
PREFERRED QUALIFICATIONS:
Experience implementing complex Salesforce DevOps pipelines with Copado or similar tools.
CMMI Associate Certification or higher.
Active Salesforce, AWS, and/or Copado certifications
Certified SAFe Agilist, SAFe Practitioner or other Agile certification
Experience integrating security best practices and compliance scanning into the CI/CD pipeline (DevSecOps).
Hands-on experience with configuration management practices specific to data warehousing such and/or Business Intelligence tools such as Tableau
Healthcare Service Industry or Center for Medicare and Medicaid Services (CMS) experience
Ability to manage time effectively, to work under time pressure, to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you'll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Remote
Work Location:
Any Location / Remote
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$144.5k-195.5k yearly Auto-Apply 19d ago
Implementation Manager
Vesta 4.8
Remote technology implementation manager job
What we're doing:Owning a home is a foundational part of building financial security and wealth in America. However, the tools and technology that support homeownership are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review.
We're here to change it.
Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows.
Who we are:Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open and automated origination experience, benefiting financial institutions and their customers.
And, we're not alone.
We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures.
We believe that our team is our greatest competitive advantage and take pride in having a team of exceptional humans. As a team, we value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to be part of building the infrastructure that will power the future of the finance industry, we would love to hear from you!
Who you are:You're looking to join an early-stage team to build something BIG and industry changing. You love coming up with creative solutions to complex problems, working with customers to understand their goals and needs, and managing large scale, enterprise-level projects.
You are deeply customer focused, empathetic, and comfortable advocating for both the needs of the customer as well as the needs of the company. You aren't intimidated about saying no when necessary to get to the right outcome.
You have experience navigating large scale projects that touch a wide variety of executive, business, and technical stakeholders, as well as experience juggling several different workstreams at a time.
You understand how software is deployed within mature enterprise organizations and you marry that with tight project planning and actioning.
You're a company builder and team player - you're excited to shape and grow the product alongside the culture and operating rhythm of the company.
About the role: As an early implementationmanager at Vesta, you'll work closely with the team to:
lead end to end implementation projects with our clients, from sales handoff through user testing and post-go-live, managing multiple stakeholders and critical timelines, all while ensuring we set the foundation for our customers ongoing success.
become a Vesta product expert, understanding the nuances of how our product supports our customer's wide ranging needs, overseeing the configuration and customization of the LOS, and acting as a solutions consultant throughout the implementation lifecycle.
collaborate with cross-functional teams, in particular sales, product, design, and engineering, to ensure we deliver the right expectations, solutions, and development velocity for our clients.
develop and maintain project documentation, such as project plans, status reports, etc, to help internal and external teams assess progress, next steps, and to help mitigate potential risks and issues.
build strong relationships with our customer stakeholders, acting as a trusted advisor and single point of contact for all implementation related work.
Note: We don't expect you to come in understanding every nuance of the mortgage industry. However, being successful in this role will require a high degree of curiosity and willingness to understand the mortgage ecosystem.Benefits and Perks
Robust medical, vision, & dental coverage (~100% of employee premiums are covered)
401(K) plan offering
Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
Remote-first culture with a hub in San Francisco
Generous Work-From-Anywhere & Wellness Benefits
Monthly Doordash benefits
Open & encouraged flexible time off
Company offsites to get to know the team!
Our cash compensation amount for this role is targeted at $130,000 - $170,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.
$130k-170k yearly Auto-Apply 60d+ ago
Implementation Manager
Hightouch 3.6
Remote technology implementation manager job
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we've become a leader in AI marketing and partner with industry leaders like Domino's, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About The Role
As an ImplementationManager, you will be the force behind successful implementations at Hightouch. Working in close partnership with Technical Architects, you will own the full implementation and enablement lifecycle for Hightouch's Mid-Market and Enterprise customers. You will be primarily responsible for executing the technical aspects of customer onboarding, ensuring seamless integration of Hightouch into customers' existing data infrastructure and working alongside the Technical Architect who owns the overall customer journey.
In this role, you will be the product expert who translates complex customer requirements into actionable implementation plans. You should have a natural ability to communicate technical concepts clearly to both data engineering teams and business stakeholders. As the primary owner of the implementation lifecycle, your focus is on creating repeatable, efficient implementation processes that scale across our customer base while maintaining the flexibility to address unique enterprise needs.
What You'll Do
Drive the onboarding process for customers, working closely with Technical Architects to ensure alignment between technical execution and customer success objectives
Design and optimize implementation frameworks that can scale across different customer segments while accommodating enterprise-specific requirements
Lead technical discovery sessions and implementation workshops, collaborating with customer data engineering teams and business stakeholders
Create and maintain detailed technical documentation for implementations, including integration specifications, data models, and best practices
Develop and execute implementation plans that minimize time-to-value while ensuring robust, sustainable solutions
Partner with Technical Architects to identify and resolve technical blockers that could impact customer success
Build relationships with technical stakeholders within customer organizations
Contribute to product development by providing feedback to our engineering team
Standardize and automate implementation processes to increase team efficiency and customer satisfaction
What We're Looking For
5-10 years of experience in technical implementation, solutions architecture, or similar roles with enterprise software
Strong technical background with hands-on experience in data integration, APIs, and enterprise architecture
Proven track record of successfully managing complex technical implementations while maintaining clear communication with a variety of stakeholders
Experience creating and optimizing implementation processes that can scale across an organization
Excellence in technical project management with ability to manage multiple concurrent implementations
Strong presentation and facilitation skills with ability to command a room of technical and business audiences
Experience working with data warehouses, ETL processes, and marketing technology is a plus
Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)
The salary range for this position is $140,000-$180,000 OTE USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
$140k-180k yearly Auto-Apply 8d ago
Implementation Manager
Inspiren
Remote technology implementation manager job
About the company
Inspiren offers the most complete and connected ecosystem in senior living. Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and technology can coexist - bringing peace of mind to residents, families, and staff.
Our integrated solutions seamlessly fit into existing workflows, capturing everything happening within a community. Backed by nurse specialists and powerful analytics, we provide the data operators need to make informed clinical and operational decisions - driving efficiency, profitability, and better care outcomes.
About the Role
As an ImplementationManager you will be responsible for leading multiple product implementations across the country ensuring customers have a smooth and positive experience with the installation/use of our products within their facilities. The implementationmanager will be responsible for driving hardware and software delivery, hitting project milestones, executing training, and successfully transitioning the customers and the site to a clinical success manager.
What you'll do
Project Management: Develop and implement the project plans to ensure sites are completed on-time, on-cost, with highest customer satisfaction, as well as other key KPIs, partnering with operations, product support, and other key contractors.
Deployment Execution: Own the entire project lifecycle, from sales handoff, initial scoping and planning, through implementation, training, to post-implementation support.
Customer Engagement: Manage the operational/tactical relationships with key customer stakeholders, acting as the primary point of contact for implementation engagements.
Cross-Functional Collaboration: Partner with Go-to-Market to understand customer needs and ensure solutions are tailored to meet these needs, collaborating with other key functions.
Process Optimization: Drive necessary improvements within the end-to-end implementations process, leverage lean tools such as value-stream mapping, etc.
About you
Bachelor's degree in engineering, information technology, or a related field
A minimum of 5 years' experience in an implementations, project management, or professional services role.
Proven experience in managing the implementation of hardware and software solutions, ideally within the health-tech or high-tech sector.
Excellent project management skills, with a track record of delivering complex projects on time and within budget. PMP certification is strongly preferred.
Know-how of lean tools/methodologies.
Exceptional communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.
Ability to travel up to 80%, on short notice, and as needed for customer engagements.
Details
The annual salary for this role is between $150,000-$170,000 + Equity & Benefits
Flexible PTO
Location: Remote - US
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Compensation & Benefits
At Inspiren, we are committed to fair, transparent, and equitable compensation. We know that every candidate brings a unique combination of experience, skills, and perspectives, and we take these factors into account when determining pay. While compensation may vary depending on your background, role, and location, we are proud to offer a competitive base salary and total benefits package, alongside eligibility for equity awards in the form of stock options.
We believe great work deserves great rewards. Our compensation and benefits are designed to recognize your contributions and reflect the standards of leading organizations in our field.
Your recruiter will be happy to walk you through the full compensation package, including what your total pay could look like, so you have a clear picture of both the immediate and long-term value of joining our team.
⚡️ Why Altium?
Altium is transforming the way electronics are designed and built. From startups to world's technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.
Constant innovation has created a transformative technology, unique in its space
More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry
The Enterprise ImplementationManager works with customers on the successful deployment and production rollout of Altium Enterprise Solutions (AES). You will influence both internal and external stakeholders, demonstrate value, deliver PLM best practices, and efficiently resolve internal and external issues. The EIM bridges the gap between Altium Sales, Customer Success (Technical Support), and R&D organizations.
A day in the life of our Enterprise ImplementationManager:
Project manage the PLM modules of the customer's deployment plan.
Use in-depth knowledge of client, industry, business processes, deep knowledge of the PLM, and technical expertise to drive and increase adoption and usage of AES.
Collaborate with Altium's Customer Success (Technical Support) and R&D organizations to ensure the timely resolution of issues, and propose solutions that continually add value to the customer.
Manage escalation of deployment blocking issues, and coordinate related activities with Sales, R&D, and Customer Support.
Build excellent customer relationships, and influence the adoption of recommended best practices.
Who We're Looking For
Expertise in PTC Windchill, Siemens Teamcenter, Arena required
Deep technical knowledge of PLM systems and integration challenges
10 + years experience in client-facing role electronic Design Automation (EDA) experience a plus
Must be able to engage customers at both a business and technical level
Must be results-oriented and highly effective in a matrix organization while working remotely
Able to travel 30%
Bachelors/Masters degree in Electrical Engineering, or equivalent degree and experience
United States Benefits
🏥 Medical, Dental, Vision Plans and HSA and FSA accounts
❤️ Basic Life and AD&D insurance; disability coverage where applicable
🌅 Retirement 401(k) Plan Option with Altium match
🧘 Employee Assistance Program
🏖 Paid holidays plus a “Choice Day” off per quarter
✈️ Paid time-off on arising schedule upon key milestones
🤒 Sick time for Dr. appointments or family health needs
👶 Family medical, maternity, paternity, and military leave
🏡 Flexible working arrangements available based on role and location
🥳 Employee referral program
🖥 Home internet allowance
🌍 Remote working abroad program
📚 Professional development support and resources
🥪 Free lunch, snacks, and drinks in the office
🚗 Free parking
The salary range for this role is
$139,000-$159,000 OTE
. Actual compensation packages within this range are based on a wide array of factors unique to each candidate and role requirements, including but not limited to skill set, years and depth of experience, certifications, and specific location.
🌍 Also, we would like you to know We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
💡 Learn more about why a career at Altium is an opportunity like no other: *******************************************
✈️ Altium Benefits: **************************************
👏 Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.
$139k-159k yearly Auto-Apply 5d ago
Implementation Manager
Onevision Resources 3.8
Remote technology implementation manager job
What are we looking for?
A Partner Onboarding Manager who will blow our hair back.
Where are we looking?
, but must be U.S. based.
What type of job is this?
Full-time. And then some. (hey, we're a start-up!)
Who would you report to?
Our Director of Partner Development. She'll also blow your hair back, especially on the Karaoke stage.
What you should bring to the table:
Bachelor's degree in relevant field or equivalent practical experience;
5+ years of experience in onboarding, client implementation, training delivery, or consulting roles - ideally in a service-focused or SaaS organization;
Basic technical aptitude and the ability to quickly grasp the technical aspects of a SaaS product;
Strong project management skills, including the ability to organize tasks, set timelines, and coordinate efforts for simultaneous onboardings;
Excellent communication skills, both written and verbal, with the ability to convey technical and nuanced information in a clear and understandable way;
Ability to digest and work through detailed, complex, and sometimes uncomfortable situations, and provide solutions in a thoughtful way;
Results-driven mindset with a focus on achieving positive outcomes for Partners;
High emotional intelligence and relationship building skills for navigating the various challenges associated with working with diverse people to bring Partners live;
A love for improving processes;
A willingness to iterate daily - we really, really mean this;
The ability to make informed, independent decisions juggling multiple projects and priorities;
A willingness to voice your opinion and engage in thoughtful debates - may the best idea win! Check your ego at the door;
A reliable work ethic and focus on delivering results, whatever it takes; and,
A strong desire to be a team player - we are all in this together.
What will get our attention (our “nice-to-haves”)
If you have a working knowledge of the custom-integration (CEDIA) industry, having worked with an integrator and/or a vendor to integrators;
If you have experience spearheading building well-developed onboarding processes;
If you have experience integrating software or processes in with an existing organization;
If you have experience in Change Management;
If you have deployed a Learning Management System to supplement your onboarding experience;
If one of our mothers refers you.
What do we bring to the table?
A team of aces willing to do anything for each other;
Competitive salary;
100% company-paid medical insurance;
Eligibility for dental, vision, short-term disability, and life insurance;
Flexible time off policy;
Employee funded 401K plan;
Remote work-friendly--we're a fully distributed team
Who are we?
Remember the cartoon The Jetsons, as a kid? Or, how about the movie, Iron Man? Both have something in common: they showcased really bad-ass homes souped up with the kind of technology that would blow your mind if that technology actually existed in real life.
What was fiction back then is rapidly becoming real life. Consumer technology and smart-home systems are evolving at a rapid pace, which means homes being built or renovated in the coming years are going to look more and more like those homes in the movies. Ten years from now, homeowners will need a personal IT Director to help them manage all this new home technology because, well… the technology in our homes is getting smarter, but we as humans aren't necessarily getting smarter at fixing it when it stops working for any reason.
Our Founder realized this when he launched our company, OneVision Resources. We envision our company serving as that front-line “IT Director” for people's homes by providing remote support over the phone and email to homeowners when their technology stops working. And you probably have enough tech in your own home to know yourself that this happens all the time and for a variety of reasons - an ice storm knocks everything offline, a software update goes wrong, or the kids mess with the remote and you can't figure out how to get your cable channels back on the screen.
We don't market our support service directly to homeowners. Instead, we provide this support to homeowners through the local professional installation company that the homeowner hired in the first place to install their home technology. We call these installation companies our Partners. Think of us like an outsourced help desk to these Partners. These installation companies are really good at installing the technology, and then they use us to provide consistent, high-quality remote service & support to their clients when that technology stops working.
Our ability to provide high-quality support to the clients of these installation companies relies upon a strong and super tight relationship with each of these installation companies.
Which is where you come in. Keep reading to understand how.
What would a typical day look like?
The role of an Onboarding Manager can be compared to that of an orchestra conductor. Similar to how a conductor brings together various musicians, each with their specialized instruments, the Onboarding Manager orchestrates the onboarding process, harmonizing the efforts of different teams and ensuring a seamless integration of components to create a successful and unified experience for the Partner.
Our Onboarding Manager focuses on onboarding our external Partners (local home technology companies referenced in the above section). As the first person these partners will interact with after signing their contract, you are the “face” of OneVision for the first stage of the relationship. There is a substantial amount of information the Partner needs to pull together such as end user client data, and work that the Partner needs to do on their side to facilitate a smooth transition; so as a project manager, you are also responsible for inspiring Partners and motivating them to meet critical deadlines.
As an Onboarding Manager, you wake up every morning with one primary thought on your mind:
what can I do today to make sure our newest Partners are fully supported and set up for success in their tailored onboarding journey in order to successfully go live on the OneVision platform?
With this primary question in mind, the Onboarding Manager focuses upon delivering remote onboarding services and training to these Partners when they first enter into a partnership with us, and navigating them through the critical integration of our processes and systems into their existing framework. The Onboarding Manager works closely with our Onboarding Managers, who run point on navigating the overall onboarding experience for new partners, and with the Partner Success Managers who manage the ongoing Partner relationships after each Partner has gone live with our support platform. The Onboarding Manager ensures that partner-specific integrations are documented and that any outstanding issues discovered along the way are communicated to others on the OneVision team, so that all their hard work can be leveraged to allow that new Partner to kick ass.
At a more granular level, the Onboarding Manager's typical daily activities are as follows:
Setting, planning for, and leading video-conference meetings with various representatives from new Partner teams;
Consulting with Partner's leadership team on how best to integrate the OneVision platform into their unique organization prior to the full team training, modifying as needed based on the platform level purchase;
Establishing yourself as a strategic ally to the leadership teams of our Partners, and leveraging that relationship to guide their product customization decisions and prime the Partner Success Managers to later drive change management within our Partners' organizations;
Leading Partners and relevant 1V internal teams through each Partners' onboarding process from start to finish;
Delivering engaging, clear, and actionable training to Partner teams to ensure understanding of key processes and tools;
Identifying and addressing knowledge gaps during training sessions to build Partner confidence and operational readiness;
Communicating the needs of our new Partners back to the appropriate people within our company. Coordinating with internal teams, such as technical support, trainers, and product development, to discuss any ongoing issues, updates, or client feedback, ensuring alignment on onboarding goals and objectives;
Communicating with Partners about updates on the onboarding progress, following up with them about the status of information they need to provide, LMS course progress, and addressing any questions or feedback they may have;
Scheduling check-in calls or meetings with Partners to assess the progress of their open items and assigning and managing deadlines. Like a skilled conductor adapting to the tempo of the orchestra, showcasing your ability to adapt to evolving Partner needs and improvise solutions when the unexpected occurs;
Work on customizing the product based on the specific needs and requirements of each Partner. This may involve configuring features, setting up user access, and ensuring the platform implementation aligns with their objectives;
Creating or updating onboarding logistics documentation, guides, and resources for Partners. Ensure that clients have access to clear and comprehensive materials to support their onboarding journey;
Coordinating with Partner Success Managers to facilitate a smooth transition from the technical onboarding phase to more in-depth product training and beyond;
Studying and internalizing the latest iterations to our platform, and internalizing how to best onboard our Partners on said iterations;
Thinking about new ways to secure full buy-in and engagement in our platform from new and existing Partners, and then executing upon those ideas;
Conducting regular check-ins with partners to gather feedback, fine-tuning the onboarding process for a symphony of success.
Responsibilities:
Partner Onboarding: Lead new Partners through the end-to-end onboarding process, ensuring a seamless transition from the sales phase to active usage of our product. This involves fostering momentum and positivity among partners to achieve onboarding milestones and utilize the platform effectively.
Product Configuration: Coach Partners in configuring and customizing the OneVision product to meet their specific needs, including needs analysis, systems setup, user role assignment, and initial system configuration.
Technical Consultation: Provide initial technical guidance to Partners, addressing technical queries, troubleshooting issues, and ensuring a solid understanding of the product's functionalities.
Training Execution: You'll create and deliver engaging training to our Partners during onboarding, ensuring their understanding of key processes and tools. This includes managing and overseeing our LMS (Learning Management System) for Partners.
Communication and Coordination: Serve as the primary point of contact for Partners during the onboarding process. Utilize your excellent communication and EQ skills to manage progress, set expectations, and coordinate efforts with internal teams, including dedicated trainers.
Project Management: Project management skills are vital. Effectively manage and complete on-time multiple projects simultaneously. This includes prioritizing time across multiple onboarding projects at once, aligning schedules, setting milestones, allocating internal resources, and ensuring a smooth transition from the initial setup to the training phase.
Issue Resolution: Identify and address any issues or challenges that Partners may encounter during onboarding. Collaborate with internal teams, including technical support, to ensure prompt resolution.
Partner Education and Training: While you'll provide engaging, clear, and actionable training to Partners during onboarding, you'll also continue to educate new Partners on key features and functionalities of the product configuration.
Documentation and Resources: Create and maintain onboarding documentation, guides, and resources to support Partners. Ensure that Partners have access to clear and comprehensive materials to aid their onboarding journey. Keep your project plans and meeting notes organized and up to date in our system of record.
Feedback Collection: Gather feedback from Partners about their onboarding experience. Use insights to improve processes, documentation, and overall onboarding effectiveness.
Process & Resource Development: Contribute to innovations in our processes, operations, tools, onboarding structure structure, and service offerings. Build Partner-facing items like presentations, project plans, data schemas, onboarding and migration guides, and success plans.
Curious if you'll fit our culture?
Glad you asked! Check out our company values below. If these resonate with you, you'll fit right in!
Be ferociously curious.
Be an active participant in expanding your understanding of the world around you. Learning is part of the job. So practice ferocious curiosity. If a problem is important, don't settle for a surface-level understanding of it. Go dig. Seek out new information. Pressure your assumptions. And when you feel you truly understand something, start trying to prove yourself wrong. Truth-seeking never stops. We all have a responsibility to continually expand our knowledge.
Be proactively transparent.
Transparency breeds trust and empowers good decision-making. Communication solves all problems. So share what you know, encourage others to do the same, and speak your mind early and often. There is no monopoly on good ideas; everyone's perspective is valuable. Spread your ideas. Give and receive feedback readily and respectfully.
Be tenacious.
We are working on important and complex challenges; difficulty is inevitable. Persevere. The more important the problem or opportunity, the more we can justify working through the challenges. If we struggle with it, then so does the competition. Tackling difficulty is how we differentiate.
Take action, thoughtfully.
Being decisive is the only way to accomplish our goals. But remember, attention is our most precious resource, so choose your actions wisely. Take the time needed to make sure you really understand the problem. Source your conviction. Measure twice, then cut confidently.
Own the Experience
All of your actions, big and small, directly impact the people you engage with, so be mindful of the experience you are creating for others. Take responsibility for creating great outcomes. Be helpful. Communicate clearly. Practice empathy. Go above and beyond to make someone's next step a little easier. We're all in this together.
Embrace Mistakes
We all make mistakes. Embrace them. Accept responsibility, learn, and share your new knowledge so others can learn, too. Mistakes are an inevitable byproduct of growth; so get out of your comfort zone. Fail fast and fail forward.
Practice EQ, not Just IQ
Healthy relationships are paramount to highly productive teams. So practice EQ, not just IQ. Put empathy first. Learn to recognize and control your own emotions, especially when navigating difficult situations. Being smart isn't enough; we have to be emotionally tuned in as well. Remember, no one wants to work with the brilliant jerk.
Put the Partner First
The most important thing in business is to know who our customer is and what problems they need us to solve. So make the effort to understand the world from our partner's perspective. Spend time understanding them. Build empathy. Use their challenges and feedback as your North Star. Then work relentlessly to better serve them; we are in the business of making their lives better.
All done!
Your application has been successfully submitted!
Other jobs
$91k-134k yearly est. 19d ago
Implementation Manager
Arcsite
Remote technology implementation manager job
About the Company
ArcSite is the leading mobile sketching and drawing-based takeoff and estimating solution, trusted by designers, field sales teams, technicians, and inspectors. Our intuitive platform empowers users to create professional drawings on any device-without the steep learning curve of traditional CAD software-helping businesses save time, generate quotes faster, and close deals more efficiently.
We're a remote-first team with a strong sense of community, driven by growth, collaboration, and our core values: start with the customer, constantly improve, take risks, operate with transparency, and own it. At ArcSite, every team member has the opportunity to grow their career while making an impact, shaping the future of design, and living these values in everything we do.
About the Role
ArcSite is actively seeking a talented, energetic, and highly motivated professional to join our Customer Success Team. This pivotal role will focus primarily on onboarding and implementation for new SMB customers. The ImplementationManager will ensure customers are successfully set up, guided through onboarding, and quickly realizing value from ArcSite. Once clients reach a steady state, the ImplementationManager will partner with the Customer Success Support team to transition ownership for long-term assistance and day-to-day support.
This role will work closely with SMB customers, as well as Sales and Product teams, to deliver seamless implementations, proactively address challenges, and ensure strong early adoption. Success in this role requires strong project management, excellent communication, and the ability to understand customer workflows and goals at a practical, hands-on level.
Key Responsibilities
Lead onboarding and implementation for new SMB customers, ensuring a smooth setup and successful initial experience.
Develop strong relationships with customers, serving as their primary point of contact during onboarding.
Understand customer workflows, goals, and success criteria to align ArcSite's solutions with their needs.
Create and execute onboarding plans, timelines, and milestones that help customers reach an established steady state.
Educate customers on product capabilities and best practices to maximize adoption and ROI.
Proactively identify potential risks or roadblocks during onboarding and act quickly to resolve them.
Gather and relay customer feedback to Product and Engineering teams to continuously improve the onboarding experience.
Collaborate with the CS Support team to transition customers once onboarding is complete, ensuring a smooth handoff and continuity of support.
Document and refine onboarding processes to drive efficiency and consistency across SMB implementations.
Support the Sales Team in scoping and deploying Proof of Concept projects when applicable for SMB prospects.
Requirements
Bachelor's degree required
5-8 years of experience in customer success or implementation within SaaS, ideally supporting SMB customers.
Proven ability to onboard, support, and grow relationships with a large volume of smaller accounts.
Experience creating or supporting data-driven customer reviews, check-ins, or adoption touchpoints.
Exceptional communication skills, both written and verbal, with the ability to explain product workflows to non-technical users.
Creative thinker able to adapt to changing circumstances while maintaining a customer-first approach.
Strong project management skills with a focus on organization, timelines, and consistent delivery.
A growth mindset with a genuine enthusiasm for helping customers succeed.
Benefits
Fully remote
Unlimited PTO
Medical, dental, and vision insurance
401K match
$75 monthly wellness stipend
ArcSite is an equal opportunity employer and fosters an inclusive environment. We do not discriminate based on gender, race, ethnicity, orientation, creed, or other traits. We welcome people from diverse backgrounds and perspectives to apply to our positions.
$76k-108k yearly est. Auto-Apply 60d+ ago
Order Network eXchange (onX) Implementation Manager
Pipe17
Remote technology implementation manager job
Our Commitment to Our Team
At Pipe17, our values aren't just words on a wall. They're how we operate every day.
We are a high-performance team built around ownership, integrity, and a strong bias for action.
We set bold goals, hold ourselves accountable, and move fast to solve customer problems. Every team member owns their decisions and drives outcomes. No one waits for permission.
We operate with urgency, but not recklessly. We focus on what matters most, take initiative, and course-correct quickly when needed. We value people who speak up, follow through, and take pride in their work.
Teamwork is at our core. We win together, support each other, and celebrate our shared victories. Collaboration across functions is a daily practice, not just something we talk about. We learn from each other, improve constantly, and rally around our mission: unify commerce after the buy button.
We act with integrity. We do what's right, even when it's hard. That's how we build trust with each other, our customers, and our partners.If these values resonate with how you like to work, you'll fit right in.
Order Network eXchange (onX) ImplementationManager
Department: Professional Services / Implementation
Reports To: VP of Customer Success
Pipe17 is seeking a highly technical ImplementationManager to lead customer integration, adoption and implementation of the Order Network eXchange (onX); a new agentic commerce interoperability standard.
This is a hands-on role at the intersection of AI, commerce technology, connectivity, and post-purchase operations. You'll be responsible for helping customers and partners implement the Order Network eXchange (onX) standard to modernize their order, inventory, and fulfillment data flows across systems such as OMS, ERP, WMS, and 3PL platforms.
You'll also work closely with product, engineering and partner teams to define best practices for onX, Model Context Protocol (MCP) and API-based orchestration and real-time data exchange between connected commerce systems.
What You'll Do
Lead customer implementations of integration, inventory, and order management frameworks, including early Order Network eXchange (onX) implementations.
Translate complex order workflows across OMS, ERP, and fulfillment systems into scalable automation models.
Develop Pipe17's Order Network eXchange reference implementation including: templates, and reference architectures for modern commerce MCP, API and event-based data flows.
Partner with solution engineers and product teams to optimize onX deployment, testing, and validation.
Create onX onboarding guides, integration documentation, and technical enablement materials for customers and partners.
Support pre-sales conversations by advising brands and 3PLs on connectivity and implementation strategies.
What You'll Bring
5+ years of experience in commerce integration, OMS/WMS/ERP connectivity, or API-driven implementations.
Strong technical understanding of modern commerce infrastructure and integration patterns (MCP, REST APIs, webhooks, EDI, event streaming, etc.).
Experience with platforms like Shopify, NetSuite, Manhattan, IBM Sterling,
Exceptional communication skills and the ability to translate technical detail into business outcomes.
Curiosity, agility, and the drive to build something foundational in a fast-moving industry.
Compensation (US FTE)
Competitive salary
Great healthcare + dental + vision coverage
Retirement plan
Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation
About Us
Pipe17 is a venture-funded software company headquartered in Seattle, WA with a significant presence in the San Francisco Bay Area.
We provide an AI-native OrderOps platform that makes commerce operations effortless for brands and 3PLs. Pipe17 connects sales channels, marketplaces, ERPs, WMS, and trading partners through one integration, automates order and inventory flows, and delivers real-time visibility so operations stay proactive - not reactive.
With Pipe17, companies scale omnichannel, onboard faster, protect margins, and reduce operational costs - all while serving customers better.
Pipe17 sells directly to merchants and 3PLs and through a growing ecosystem of technology and services partners. The company is backed by GLP Capital Partners, a leading investor in ecommerce logistics.
Pipe17 recently announced its Series A funding to accelerate growth and category leadership. You can read more here.
$76k-108k yearly est. Auto-Apply 60d+ ago
Implementation Manager
Fourkites 4.2
Remote technology implementation manager job
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity
.
As an ImplementationManager at FourKites, you will serve as the strategic orchestrator behind enterprise transformations for Global 1000 companies managing complex supply chains. This role combines deep functional consultation with comprehensive project management to ensure successful software deployments.
You will act as the trusted advisor who transforms complex logistics challenges into streamlined solutions, building stakeholder relationships while ensuring enterprise implementations deliver measurable business outcomes.
Impact & Scope: Each implementation you lead directly enhances supply chain visibility for major enterprises, contributing to operational efficiency improvements and cost reduction across global logistics networks.
What you'll be doing:
Core Responsibilities
You will be part of our Global Implementation team, committed to helping enterprise customers successfully adopt FourKites as both a technology solution and a strategic approach to supply chain visibility across their organization
You will serve as a trusted advisor and empathetic customer advocate, problem solver, and product expert to support customers building their first supply chain visibility workflows in FourKites
You will be a consultant focused on onboarding our rapidly growing Global 1000 customer base, ensuring they get off on the right foot and continue to derive maximum value from the platform over time
You will deeply understand both FourKites' capabilities and each customer's unique business challenges, including the operational issues being resolved through implementation, to serve as both a product expert and strategic partner through the change process
You will execute implementations for each customer based upon their specific processes, requirements, and jointly established goals to ensure successful adoption; tailoring approaches to meet customer objectives as needed
You will facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption
You will oversee complex enterprise projects from initiation through deployment, coordinating internal teams (technical leads, carrier operations specialists) and external stakeholders across multiple time zones
You will develop comprehensive project roadmaps with clear milestones, managing scope changes while maintaining delivery timelines and identifying potential challenges early
You will serve as a valuable liaison to our product team, providing real-time customer feedback and helping to align our product roadmap with customer visions and operational goals
You will partner with internal relationship stakeholders including Sales and Customer Success to deliver a cohesive customer experience from pre-sales through transition and beyond
You will analyze the strengths and opportunities of our implementation approach, both at individual customer and program levels, to drive continuous enhancement of how we serve our enterprise clients
You will maintain alignment between executives, IT teams, operations managers, and end users throughout the implementation lifecycle, ensuring smooth handoffs and long-term success
About the team:
The Global Implementation team is a smart, driven, and highly collaborative group that thrives at the intersection of technology, operations, and customer impact. We take pride in solving complex, real-world problems together-supporting one another across time zones, sharing learnings openly, and celebrating wins big and small. This team is empowering by design: you'll be trusted to own outcomes, influence decisions, and grow your craft while working alongside empathetic teammates who genuinely care about customer success and each other.
Who you are:
You have 4+ years of experience implementing enterprise SaaS solutions with demonstrated success managing complex, multi-stakeholder projects from initiation to completion
You're genuinely passionate about helping customers see the value of FourKites as a solution for their supply chain challenges and serving as an advocate for their success
You have proven ability to present to and influence C-suite executives and technical architects, adapting your communication style to diverse organizational cultures
You excel at facilitating productive meetings, resolving conflicts, and maintaining team alignment across global enterprise environments
You have the analytical capability to break down complex business processes and identify optimization opportunities while adapting successfully to dynamic environments with shifting priorities
You have a track record of delivering projects that meet or exceed customer expectations with meticulous attention to quality and detail
You can translate technical concepts clearly to business stakeholders and vice versa, creating comprehensive documentation that serves as a blueprint for success
You have proven success collaborating across sales, product, engineering, and customer success teams to deliver cohesive customer experiences
You have strong SaaS implementation expertise (supply chain, logistics, or transportation experience is a strong bonus)
You're committed to continuous learning and improvement, using customer feedback to enhance both individual and program-level effectiveness
You're able and willing to travel to customer sites for key implementation milestones such as kickoffs, training, and customer success transitions (20-25% travel expectation, focused on strategic moments rather than constant travel)
We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!
Who we are:
FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily - from purchase orders to final delivery - helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit ******************
FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office.
If you are a California resident, here is our California Applicant Privacy Notice.
If you are a European Union resident, here is our EU Applicant Privacy Notice.
(Include the relevant privacy notice)
Benefits offered in the US
Medical, Dental & Vision benefits start on first day of employment
Health Savings Account employer contribution
Medical and Dependent Care FSA
Supplemental insurance for Accident and Critical Illness expense reimbursement
Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health
401k Retirement savings employer match
Bonus and incentive compensation as well as employee stock option program
Employer paid life insurance and short term disability insurance
20 PTO days, 5 recharge days, 2 volunteer days
Up to 16 weeks of parental leave for birthing parents, fully paid
Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid)
Technology reimbursement
Commuter benefits for in office employees (Chicago)
Annual Wellness Stipend
Ongoing learning & development opportunities
FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$62k-102k yearly est. Auto-Apply 11d ago
Manager, ENT Implementation
Motive 4.3
Remote technology implementation manager job
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About The Role:
As Manager of Implementation, you will lead a team responsible for delivering successful onboarding and deployment of Motive hardware and software for new customers in the Enterprise space. You will oversee the execution of implementation projects, ensuring customers achieve timely go-lives, strong adoption, and high satisfaction.
In this role, you will focus on operational excellence, team performance, and customer outcomes, while partnering closely with Sales, Product, and Customer Success to support scalable and consistent onboarding experiences.
What You'll Do
Manage and support a team of Implementation Consultants, providing coaching, guidance, and performance feedback.
Oversee onboarding project execution for assigned customer accounts, ensuring milestones such as Kickoff, Go-Live, and training are completed successfully.
Track and manage team-level KPIs (e.g., time-to-go-live, CSAT, onboarding completion) and take action to improve results.
Ensure projects remain on schedule, within scope, and aligned to customer expectations.
Identify risks and roadblocks within implementations and partner with internal teams to resolve issues.
Collaborate with Sales, Product, and Customer Success to support smooth handoffs and consistent customer experiences.
Contribute feedback and insights from implementations to help improve processes, tooling, and product readiness.
Support continuous improvement initiatives within the Implementation organization.
What We're Looking For
3+ years of experience in a customer-facing B2B role (SaaS, logistics, fleet management, or similar preferred).
1-2 years of people management or team-lead experience.
Experience managing or supporting customer onboarding, implementations, or project delivery.
Strong project management, organizational, and problem-solving skills.
Ability to coach and develop team members while balancing customer delivery.
Clear, confident communication skills with customers and internal stakeholders.
Experience using CRM and project management tools.
BA/BS degree or equivalent practical experience preferred.
This role is designed as a foundational management position with potential for increased scope and responsibilities over time. This role reports to the Senior Manager of Implementation.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
$61k-101k yearly est. Auto-Apply 7d ago
Product Implementation Manager - Clinical
Healthcare Systems and Technologies
Remote technology implementation manager job
Product ImplementationManager - eChart Reports To: Client Onboarding Manager Travel: Up to 50% About Us: At HST Pathways, we're passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that's not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we're a profitable, fully remote SaaS company that's growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity-for us, our customers, and the people who join our team.
What We're Looking For:
We're looking for someone who is authentic, inspiring, and motivated to grow. You're a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you're ready to embody them in your daily work.
In this role, you'll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you're excited about the chance to make an impact-not only within our company but also in the broader healthcare community we serve.
Why Join Us:
At HST Pathways, you'll find more than just a job - you'll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You'll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other's success.
Responsibilities:
The Product Implementation Specialist is responsible for ensuring the successful implementation and adoption of our Practice Management platform and associated product suite for Ambulatory Surgery Centers (ASCs). This role guides clients through the end-to-end implementation process, providing expert support and training to enable efficient use of system features, including inventory management, preference cards, revenue cycle management (RCM), billing, scheduling, reporting, and EHR.
Key responsibilities include configuring system settings, coordinating and conducting both onsite and virtual training sessions, and developing tailored training materials that reflect ASC operations and adult learning principles. The Product Implementation Specialist also provides ongoing client support, addresses complex issues with sound judgment, and collaborates with internal teams to ensure a seamless onboarding experience.
Success in this role is measured by building strong client partnerships, driving confident adoption of our solutions, and ensuring sustained satisfaction through high CSAT scores and operational excellence.
Deliver onsite, classroom, and remote training on HST Pathways software products, using established tools and methodologies.
Lead training sessions for facility administrators, office managers, clinical staff, and physicians, focusing on daily use, administrative functions, and role-specific responsibilities within each application.
Create and maintain documentation and educational materials in partnership with the Learning and Development Team.
Contribute to curriculum design and training content for product upgrades and new releases.
Stay current with training best practices and adult learning methods to enhance learner engagement and knowledge retention.
Research third-party vendor integrations to provide operational expertise and ensure seamless interaction with HST Pathways applications.
Develop and update operational documentation, internal Knowledge Base content, and application Help Files to support staff and client learning.
Collaborate with internal departments to identify content gaps and implement process improvements in client education and implementation.
Partner with the implementation leadership team to support achievement of organizational OKRs and KPIs.
Troubleshoot and diagnose issues to determine whether they are application-related, escalating to the appropriate vendor when necessary.
Represent HST Pathways' mission and values in all client and partner interactions, ensuring customer satisfaction throughout the implementation process.
Travel is up to 50% as required to deliver training and client support.
Qualifications:
Bachelor's degree preferred.
Proficiency in Microsoft Office and related software tools.
Background in healthcare, hospitals, or Ambulatory Surgery Centers preferred.
Clinical background required.
Strong public speaking and presentation abilities.
Excellent communication skills for both internal and external audiences.
Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.
Experience developing, implementing, and maintaining training curricula for new and existing products.
Hands-on experience with software implementation and end-user training.
Demonstrated success in training and educating peers, physicians, and other healthcare professionals.
Subject Matter Expert (SME) in at least one core product or across the full suite of connected care products.
Team Culture + Values:
One Team: We win together, support each other, and share credit.
Inclusion: We respect differences and welcome every voice.
Transparency: We're open, honest, and clear about our goals.
Agility: We move fast, test ideas, and learn as we go.
Empathy: We listen, care, and anticipate others' needs.
Growth Mindset: We stay curious, keep learning, and aim to improve every day.
Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work.
Perks & Benefits:
Remote work environment
Health benefits paid for employees
Flexible Paid Time Off Policy
11 company holidays per year
Paid parental leave
401K with matching contributions
Learning and development allowance
A diverse, inclusive, and fun team!
HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.
$63k-98k yearly est. Auto-Apply 12d ago
Manager, Digital Implementation Support
Hologic 4.4
Remote technology implementation manager job
We are hiring in our Global Services Organization! If you have proven success developing a technical team within the service operations field, passionate about making a difference in everyone's lives, find out more about the opportunity below.
The Manager, Digital Implementation Support leads a team of Digital Project Engineers responsible for the successful implementation of Hologic's connected medical devices and software. This role is accountable for team performance, resource allocation, coaching, and development, while ensuring the highest standards of customer success and technical excellence. To accomplish these goals, this role partners closely with customers, and collaborates with internal Technical Sales Support, Project Management, Technical Support, Field Service, R&D, and Quality teams.
This is a managerial position based anywhere in the US, with up to 20% of travels including flights and overnight stays.
Core Responsibilities
Lead, coach, and develop a team of Digital Project Engineers to deliver successful connectivity and interoperability projects for healthcare information systems.
Oversee resource allocation, project assignments, and workload balancing to optimize team effectiveness and meet business objectives.
Ensure quality, consistency, and customer satisfaction across all digital implementation support activities, including product installations, upgrades, and post-implementation change projects.
Foster cross-functional collaboration with internal stakeholders, including Technical Sales Support, Project Management, Connectivity Services, Field Service, R&D, and Quality.
Support continuous improvement initiatives by identifying and prioritizing opportunities for process and product enhancements.
Ensure adherence to the Quality Policy and all Quality System procedures and guidelines.
Partner with cross-functional teams to provide service requirements for product development to advance remote implementation and service capabilities.
Partners with Service, R&D, Global Operations, Marketing and Sales to drive integrated solutions through Hologic's SureCare brand contract coverage.
Facilitate ongoing skills development for team members, promoting best practices and technical growth.
Manage staffing coverage to support flexible customer and company operating hours.
May occasionally travel to support team and customer needs.
Skills, Knowledge, Abilities
Demonstrated leadership experience, including coaching, mentoring, and developing technical teams.
Familiarity with Information Systems fundamental technologies (e.g., TCP/IP networks, client/server architectures, virtual machines, containerization, databases, storage, cybersecurity, Windows OS, Linux OS, cloud services) and common HIS protocols (DICOM, CPT Code configurations, PACS, HL7 and MWL configurations).
Experience with remote software installation, configuration, and device management solutions.
Strong desire to motivate team members and evaluate performance, including leading through change while fostering high levels of engagement.
Ability to identify opportunities and implement solutions to optimize or transform service processes to meet evolving organizational needs.
Excellent communication skills, with the ability to simplify and communicate complex technical topics to non-technical stakeholders, including customers and team members.
Qualifications
A four-year degree in a related technical discipline is preferred.
Minimum 5 years of experience in Service or Operations Engineering, with proven responsibility for leading and managing direct reports
An equivalent blend of education and experience is acceptable.
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career, one of our talent partners can discuss this in more detail with you.
If you have the right skills and experience and want to join our team, apply today. We can't wait to hear from you!
The annualized base salary range for this role is $122,000 to $203,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
#LI-RF1
$122k-203.3k yearly Auto-Apply 22d ago
Implementation Manager
Venn Workforce Optimization 4.4
Remote technology implementation manager job
Venn is at the forefront of healthcare staffing and resource optimization. Designed by Jackson Healthcare, leaders in the healthcare staffing industry, Venn addresses challenges that directly impact healthcare organizations through staffing optimization, supplier management, and workforce solutions technology.
Venn drives a new perspective in the market and capacity to achieve optimal results by customizing workforce models specific to each client and actively shaping the future of healthcare workforce optimization.
We are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The ImplementationManager plays a critical role in supporting the successful implementation and optimization of the VMS platform. This position works closely with clients, sister companies and the Venn team to lead system administration, maintain workflows, and ensure training materials are current and effective. The ImplementationManager serves as a key resource for system updates, documentation, and administrative support throughout implementation and ongoing operations.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
System Administration & Maintenance - 30%
Complete and/or lead audit the configuration of the VMS, Kimedics, in alignment with workflows, requirements and data collection
Perform updates to system settings, user profiles, and approval processes as directed
Maintain data integrity through regular audits and clean-up activities.
Serve as Tier 2 support for VMS configuration updates post go-live
Own ticketing system of VMS updates required at the request of Program ManagementImplementationManagement - 25%
Build, maintain project plans and timelines in Smartsheet
Provide VP, Client Implementation project status updates including milestones, risks and deliverables
Prepare documentation, workflows, training guides & reports for client and internal meetings
Lead Venn stakeholders for user acceptance testing (UAT) and troubleshoot issues as needed in partnership with Product
Training & Go-Live/Post Go-Live Support - 15%
Assist in the delivery of end-user training session and VMS demos (including sales)
Help gather feedback from users to enhance training materials and system usability
Provide post go-live training support, hyper-care and change management tracking
Workflow & Process Documentation - 10%
Update process workflows, standard operating procedures (SOPs), and system guides to reflect current practices
Create step-by-step QRGs, user guides, and other training documentation
SECONDARY FUNCTIONS (IF APPLICABLE)
May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
May communicate with external vendors, clients, and providers
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
Bachelor's degree or equivalent experience in Business, Human Resources, Information Systems, or a related field preferred
3-5 years of experience in systems administration, vendor management systems, project coordination, or related roles.
Familiarity with VMS platforms required
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to adhere to and exhibit the Company Values at all times
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, Visio, Teams)
Working knowledge of VMS and MSPs
Strong technical aptitude with the ability to quickly learn new systems and tools.
Ability to create processes, document and implement
Ability to be entrepreneurial and problem solve
Ability to effectively manage multiple competing priorities in a fast-paced environment
Strong communication skills - both oral and written
Ability to build strong business relationships at all levels
Ability to work in remote environment
Strong interpersonal skills
Excellent attention to detail
Excellent organizational and time management skills
Ability to work independently and collaboratively
Solid critical thinking and creative problem-solving skills
Ability to consistently meet goals, commitments, and deadlines
Ability to work with sensitive information and maintain confidentiality
KEY COMPETENCIES REQUIRED
Communicates Effectively
Innovative Customer
Focus & Teamwork
Quality & Results-Oriented
Decision Making
Resourceful & Tenacious
Develops Self
Technical Skills
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
Speaking, reading, writing, ability to use a telephone and computer
Ability to exert up to 10 lbs. of force occasionally
Ability to interpret various instructions
Ability to deal with a variety of variables under only limited standardization
Ability to travel up to 20% of the time
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Company sponsored 401k plan with company matching.
PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
Remote/work from home job opportunities
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
$66k-97k yearly est. Auto-Apply 28d ago
Implementation Manager
Impiricus
Remote technology implementation manager job
Department: Product & Engineering
Reports To: Implementation Consultant
Job type: Full Time, Exempt
Who We Are
Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.
With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.
Job Summary:
The ImplementationManager is responsible for the execution, delivery, monitoring, and reporting of client and onboarding campaigns. This role serves as the primary campaign manager during the implementation phase, managing timelines and ensuring campaigns are end-to-end configured and deployed to meet client requirements. The ImplementationManager partners closely with Client Success and Development teams to implement client-approved specifications, translating approved business requirements into technical execution while proactively identifying and navigating technical limitations during implementation and delivery.
Responsibilities
Maintain and update campaign details, timelines, and statuses in internal systems
Track, configure, and launch client campaigns according to defined requirements and timelines
Monitor active campaigns to ensure delivery, optimal performance, and successful execution
Communicate campaign-related updates, issues, and needs to Development and Customer Success teams
Generate, review, and upload client and internal reports in a timely manner
Support troubleshooting efforts by identifying errors or inconsistencies and escalating as needed
Education & Experience
Bachelor's degree in any field from an accredited college or university required
Entry-level role; prior professional experience is not required
Strong organizational, communication, and attention-to-detail skills required
Ability to manage multiple tasks and meet deadlines in a fast-paced environment
Compensation and Benefits
The base salary range for this role is $50,000-$55,000
Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.
Benefits:
Impiricus focuses on taking care of our teammates' professional and personal growth and well-being.
Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way
Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
Home Office Setup: We'll ship you the gear you need to create a comfortable workspace at home.
401(k): Save for your future with tax advantages (and company match!)
Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$50k-55k yearly Auto-Apply 5d ago
IT PRODUCT MANAGER - EXTERNAL - REMOTE
A.C. Coy 3.9
Remote technology implementation manager job
Job Type: Full Time / Contract
Work Authorization: No sponsorship
The A.C.Coy company has an immediate opening for an IT Product Manager - External. Ideal candidates must have 3-5 years of experience supporting company external communication technology products (website and newsletter platform) for a global organization.
Responsibilities
Manage day to day operations and administration of global external communications products - Emphasis on coordinating customer requests and support activities (bug fixes and enhancements)
Manage the customer request system and planning tools required to support and maintain daily operations, prioritize teamwork, remove roadblocks
Support company newsletter platform
Work closely with global and regional external communications stakeholders to collect and analyze requirements for projects, work requests, and change activities related to external communications technologies
Collaborate on design, architecture, availability, reliability, performance, monitoring, and security discussions with the technical product team, external communications business partners, and vendors for external communications technologies
Cultivating strong relationships with external communications business partners and technical product team members to ensure product delivery consistently meets agreed-upon objectives
Communicate new features and make recommendations on usage
Engage with IT leaders, infrastructure, and corporate security resources to ensure external communications products comply with IT best practices, standards, strategy, and laws, including data privacy, accessibility, and SEO
Facilitating comprehensive product support and advancing IT team processes to optimize product delivery across custom and purchased technologies
On-Call component to this position
Qualifications
Education:
Bachelors degree in IT or related discipline - Required
Experience Required:
Product management experience of external communication products (corp.websites, newsletter platform, PR or social media management) at a global level - 3+ years
Advance understanding of web development by coding through MS Visual Studio (Not solely GUI interfaces or WYSIWYG)
Extensive understanding of IDEs (Microsoft Visual Studio)
Understanding of cloud environments and deployment tools: Azure, Azure DevOps
Front end web language understanding :HTML, CSS, XML, JSON, JavaScript, jQuery
Understanding of back-end languages/frameworks: C#, .NET 6, XSLT, API's
Knowledge of newsletter platforms for email marketing and campaign management (Ex.Oracle Eloquo or comparable)
Familiarity with work management tools : Jira, Confluence, Monday.com, etc.
Demonstrated experience contributing to all stages of large-scale, enterprise-level technologyimplementations, particularly for new solutions
High level understanding of building responsive and mobile friendly websites
Photoshop, Google Analytics , SEO
Familiarity with SharePoint, M365, Teams, Windows
$84k-114k yearly est. Auto-Apply 1d ago
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