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Become A Technology Resource Manager

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Working As A Technology Resource Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $101,000

    Average Salary

What Does A Technology Resource Manager Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Technology Resource Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Average Length of Employment
Resource Manager 3.2 years
Top Careers Before Technology Resource Manager
Manager 7.5%
Recruiter 5.3%
Consultant 5.3%
Top Careers After Technology Resource Manager
Recruiter 7.7%
Consultant 7.4%
Owner 4.4%
Manager 3.4%
Principal 2.7%

Do you work as a Technology Resource Manager?

Technology Resource Manager Demographics

Gender

Male

61.9%

Female

31.2%

Unknown

7.0%
Ethnicity

White

63.3%

Hispanic or Latino

13.0%

Black or African American

11.2%

Asian

9.3%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

60.0%

German

20.0%

Portuguese

20.0%

Technology Resource Manager Education

Schools

George Washington University

9.1%

Webster University

7.8%

University of Phoenix

6.5%

Michigan State University

6.5%

San Jose State University

5.2%

Ohio State University

5.2%

University of Arizona

5.2%

Purdue University

5.2%

Milwaukee School of Engineering

5.2%

George Mason University

5.2%

Texas State University

3.9%

Boston University

3.9%

Oregon State University

3.9%

New York University

3.9%

University of Nebraska at Omaha

3.9%

Strayer University

3.9%

Stephen F Austin State University

3.9%

Colorado Technical University

3.9%

University of Miami

3.9%

Eastern Kentucky University

3.9%
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Majors

Business

29.5%

Computer Science

8.9%

Psychology

7.2%

Communication

6.8%

Management

4.8%

Human Resources Management

4.8%

Computer Information Systems

4.5%

Electrical Engineering

3.8%

Management Information Systems

3.8%

Mechanical Engineering

3.8%

Information Technology

3.1%

Accounting

3.1%

Project Management

2.7%

Education

2.4%

Information Systems

2.1%

Marketing

2.1%

Liberal Arts

1.7%

Biology

1.7%

Political Science

1.7%

Finance

1.7%
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Degrees

Bachelors

51.6%

Masters

23.7%

Other

13.1%

Associate

6.7%

Certificate

2.5%

Doctorate

1.6%

Diploma

0.7%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$101,000
View Detailed Salary Report
$68,000
Min 10%
$101,000
Median 50%
$101,000
Median 50%
$101,000
Median 50%
$101,000
Median 50%
$101,000
Median 50%
$101,000
Median 50%
$101,000
Median 50%
$152,000
Max 90%
Best Paying Company
Facebook
Highest Paying City
Bellevue, WA
Highest Paying State
Hawaii
Avg Experience Level
3.2 years
How much does a Technology Resource Manager make at top companies?
The national average salary for a Technology Resource Manager in the United States is $102,011 per year or $49 per hour. Those in the bottom 10 percent make under $68,000 a year, and the top 10 percent make over $152,000.

Real Technology Resource Manager Salaries

Job Title Company Location Start Date Salary
IT Resource Manager Collabera Inc. Morristown, NJ Jan 12, 2015 $123,885
Technical Resource Manager Erp and Erp Corp Newton, PA Jun 07, 2012 $120,000
Technical Resources-Programmer/Analyst Manager Reliance Steel& Aluminum Co Cypress, CA Oct 17, 2013 $103,500
Technical Resource Manager Sparta Consulting Inc. Folsom, CA Dec 19, 2016 $102,500
Technical Resource Manager Sparta Consulting Inc. Folsom, CA Dec 20, 2013 $100,000
Manager, HR Technology DFS Corporate Services LLC Riverwoods, IL Jul 20, 2014 $96,500 -
$113,000
Technical Resource Manager Omnigon Communications, LLC New York, NY Mar 28, 2016 $90,000
Technical Resource Manager Erp and Erp Corp Newtown, PA Apr 25, 2014 $87,298
Technical Resource Manager Erp and Erp Corp Newton, PA Jun 15, 2012 $80,000
Technical Resource Manager Erp and Erp Corp Newton, PA Jul 09, 2012 $80,000
SR. Technical Resources Manager Entellects Corporation Rolling Meadows, IL Sep 27, 2013 $77,043
Technical Resource and Operations Manager C2S Technologies Inc. Bellevue, WA Aug 08, 2016 $75,000
Technical Resource and Operations Manager C2S Technologies Inc. Bellevue, WA Sep 24, 2013 $75,000
Technical Resource Manager Primus Software Corporation Duluth, GA Jun 01, 2014 $75,000
Technical Resource and Operations Manager C2S Technologies Inc. Bellevue, WA Sep 11, 2013 $75,000
Technical Resource and Operations Manager C2S Technologies Inc. Bellevue, WA Sep 19, 2014 $70,000
IT Resource Manager GB Tech Inc. Middletown, DE Oct 05, 2010 $65,000
IT Resource Manager American Solutions, Inc. Delaware City, DE Jul 07, 2010 $65,000
Technical Resource Manager Tata Consultancy Services Limited Troy, MI Aug 16, 2013 $63,100
Technical Resource Manager Tata Consultancy Services Limited Troy, MI Aug 02, 2013 $63,100
IT Resource Manager Itechbrains Inc. Plano, TX Sep 22, 2016 $62,629
IT Resource Manager Uktha Global, Inc. Suwanee, GA Jul 31, 2015 $62,610
IT Resource Manager Uktha Global, Inc. Suwanee, GA Jul 31, 2015 $60,000
IT Resource Manager Uktha Global, Inc. Suwanee, GA Aug 25, 2016 $60,000
IT Resource Manager Datametrics Software Systems, Inc. Piscataway, NJ Sep 08, 2011 $60,000
Technical Resource Manager ZEVA Technology, LLC Dallas, TX Sep 05, 2015 $60,000
Senior Technical Resource Manager Systems Integration Solutions, Inc. Walnut Creek, CA Oct 04, 2013 $60,000

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Top Skills for A Technology Resource Manager

  1. Service Delivery
  2. Information Technology
  3. HR
You can check out examples of real life uses of top skills on resumes here:
  • Oversee the 7x24 technical resources, which included the overall integrity of the service delivery process from beginning to end.
  • Performed budget planning, manpower management, and contract analysis for information technology and telecommunications for a Network Control Center.
  • Implemented preventative maintenance program that included over three hundred separate pieces of equipment.
  • Provided customer service including managing, lending/tracking the circulation of notebook computers and technical reference material.
  • Provided all Human Resource functions and administered/regulated human resources policies/procedures for Atlanta professional services office and field consultants.

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Top 10 Best States for Technology Resource Managers

  1. District of Columbia
  2. New Jersey
  3. Rhode Island
  4. New York
  5. Virginia
  6. California
  7. Washington
  8. Colorado
  9. Massachusetts
  10. Connecticut
  • (175 jobs)
  • (487 jobs)
  • (44 jobs)
  • (848 jobs)
  • (536 jobs)
  • (2,509 jobs)
  • (782 jobs)
  • (310 jobs)
  • (517 jobs)
  • (202 jobs)

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