Technology resource manager job description

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As an Entertainment Technical Resource Manager, you will provide resource support for the Entertainment Technical projects and operations. You will also partner with the Entertainment Technical team on logistics for Crew shoreside training including but not limited to hotels, transportation, logistics and Shoreside Short Term Assignment requests as well as coordinating the movement and confirmation of equipment and props for DCL Entertainment and approved vendors.
This position reports to the Manager, Entertainment Technical Direction & Operations

This role is considered hybrid, which means the employee will work a portion of their time on-site from a Company designated location and the remainder of their time remotely.

Your Responsibilities - How You Will Make a Difference

* Partner with multiple areas at Disney Cruise Line to ensure all show documentation has been collected and to coordinate logistics, movement and confirmation of equipment and props
* Review all Show and End of Cruise reports to gather technical issues that are trending and activate the appropriate partners to resolve issues early
* Action on and follow up with specific continuous improvement report in partnership with the Mgr Entertainment Technical Direction
* Will work closely with Entertainment Operations Area Manager to resolve which content is needed for the fleet in regards to Movie Premieres, Content for Crew TV, Films for Funnel Vision
* Connect with the distribution center for any entertainment questions, including handling the distribution and storage of any Entertainment Technical equipment purchased for special projects
* Complete all Walt Disney Theatre and Shipwide part submittals to AMOS for new show installs and special projects
* Review all entertainment purchase orders for accuracy, and to verify any needed AMOS updates have been completed
* Acquisition or rental of additional entertainment equipment as needed for special events both locally, and abroad
* Regular SAP WBS reporting to monitor Shoreside expense spending

Basic Qualifications - What You Will Bring to the Team

* Entertainment Technical knowledge and experience of Entertainment Technician equipment and systems.
* Understanding of SAP and AMOS or equivalent software.
* Experience in contract management.
* Limited travel
* Working knowledge of Mac and PC systems, MS Office and video formatting.
* Highly organized with strong organizational and time management skills
* Self-motivated with the ability to share new ideas and creative solutions.
* Industry technical knowledge

Education Requirements: Bachelor's degree or equivalent experience

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products' are integrated into new high-tech commercial buildings' to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon , Linked In and many others. We are the leaders in the most exciting industry in the world!

Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.

Overview

The IT Services Department is looking for a Resource Manager to join Crestron's Information Technology team and help optimize staff scheduling and resource planning. This position will work with the various development and analyst teams to optimize assignments, track projects, and help team members with documentation and knowledge management. This role will be responsible for creating a resource allocation process and then managing staff allocations for projects and other activities. This role will serve as the administrator for Enterprise Application's knowledge management resources and coordinate the completion of project closure documentation. A successful candidate will have a familiarity with Enterprise IT organizations and optimizing staffing assignments.

Responsibilities

• Create, manage, and maintain a resource allocation process.
• Supporting Resource Management process against the Business priority list and ensure proper allocations are made.
• Coordinate knowledge management and ensure the creation of appropriate documentation.
• Create operations templates and related documentation.
• Create reporting on staff utilization, assignments, and resource gaps.
• Coordinate with HR on the management of active contractor and consultant contracts.
• Coordinate with IT PMO to assign staff resources to PMO projects.
• Create and maintain a skills matrix for employees.

Qualifications

• 4-5 years of experience in a Resource Management role within an IT landscape
• Bachelor's Degree or equivalent experience.
• Excellent verbal, listening and written skills are necessary.
• Capable of running meetings with Senior level staff and obtaining buy-in when needed.
• Must be organized and can digest and prioritize large volumes of information.
• Must be comfortable being part of a dynamic organization where priorities can shift.
• Experience working with Microsoft Office Suite.
• Experience with creating reports in Microsoft Power BI strongly preferred.

EOE/M/F/D/V

Benefits
At Crestron Electronics, we offer a competitive total compensation package including medical, Dental, Vision, Life Insurance and Short Term Disability. 401K with company contribution, Paid Vacation, Holidays and more!

We have new onsite state of the art fitness and wellness centers at our Headquarters in Rockleigh, NJ.

Must be able to work in the US without sponsorship

*No Solicitation*

Any agency submittal to any and all employees of Crestron Electronics, Inc by any method of communication will be deemed, the sole property of Crestron Electronics Inc.

Job DescriptionSoftware Guidance & Assistance, Inc., (SGA), is searching for an
IT Resource Manager / IT Admin
for a
CONTRACT
assignment with one of our premier
Finance
clients in lower Manhattan,
NYC.
This will be a hybrid role with expectations to be in the office about 1x/week depending on the work needed.


Responsibilities
:

• Track SOWs for projects and contractors globally
• Manage contractor onboarding and renewals
• Train IT managers on the onboarding system and process requirements.
• Manage calendar for CTO
• Prepare travel and expense reports for senior IT management
• Handle ad hoc projects and invoicing for IT vendors
• Help track contractor end support central IT group where necessary
• Help to IT managers onboard new staff and manage day-to-day issues

Required
Skills
:

• Experience in resource management for a sizeable IT organization
• Financial Services or Insurance or equivalent large-scale organization
• MS skills including Excel and PowerPoint
• Excellent communication skills
• Flexibility to work on a variety of tasks
• Problem-solving skills
• Attention to detail is KEY
• Ability to work with IT Managers and other stakeholders
• Ability to handle tasks with tight deadlines. A sense of urgency when necessary.
• Strong communication skills

Nice to Have

• Financial Services a big plus
• Finance skills (e.g., accruals, expense sheet, etc.)
• PPM

SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. We encourage Veterans to apply. To view all of our available job postings and/or to learn more about SGA please visit us online at www.sgainc.com .