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What is a technology services specialist and how to become one
Technology Services Specialists are information technology (IT) personnel in a company. Your job is to assist internal employees and external clients with everything related to technology. Your duties include resolving technical issues, maintaining hardware and software installations, and improving IT systems. It also includes monitoring hardware, software, and system performance metrics, maintaining databases and ensuring system security, documenting processes and performing diagnostic tests, keeping track of technological advancements and trends in IT support. Furthermore, you should be able to troubleshoot concerns, conduct repair and maintenance activities, and advise users on using different tools.
A bachelor's degree in computer science, information technology, or similar, and three to five years of experience is needed to be a technology service specialist. You need to have an in-depth knowledge of computer hardware, software, and networks, and you need excellent interpersonal and communication skills. You will earn an average salary of $77,000 per year.
What general advice would you give to a technology services specialist?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $60,796
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 11.86%
Black or African American 10.27%
Hispanic or Latino 16.88%
Unknown 5.42%
White 55.16%
Genderfemale 27.12%
male 72.88%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Technology services specialist career paths
Key steps to become a technology services specialist
Explore technology services specialist education requirements
Start to develop specific technology services specialist skills
Skills Percentages Customer Service 14.59% Technical Support 12.45% Technical Service 7.36% Patients 6.85% Customer Satisfaction 3.64% Complete relevant technology services specialist training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New technology services specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a technology services specialist based on U.S. Bureau of Labor Statistics data and data from real technology services specialist resumes.Gain additional technology services specialist certifications
More About CertificationsTechnology services specialist certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific technology services specialist certification, having one may help you stand out relative to other applicants.
The most common certifications for technology services specialists include Certified Building Service Executive (CBSE) and IT Information Library Foundations Certification (ITIL).
Research technology services specialist duties and responsibilities
- Manage customs processes, paperwork and QA of regulatory processes.
- Work with various app support team while patching and manage all Linux servers.
- Use CRM software application or other means to communicate and manage sales and daily work activities.
- Develop and manage systems using SDLC while adopting agile DSDM methodology to promote development, teamwork and process adaptability.
Prepare your technology services specialist resume
When your background is strong enough, you can start writing your technology services specialist resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a technology services specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable technology services specialist resume templates
Build a professional technology services specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your technology services specialist resume.
Apply for technology services specialist jobs
Now it's time to start searching for a technology services specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first technology services specialist job
Are you a technology services specialist?
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Average technology services specialist salary
The average technology services specialist salary in the United States is $60,796 per year or $29 per hour. Technology services specialist salaries range between $33,000 and $110,000 per year.
What am I worth?
How do technology services specialists rate their job?
Technology services specialist reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
Working with The people
There was nothing to like. Everyone was polite an hard workers
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
Updated January 8, 2025
