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The differences between technology services specialists and information technology technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technology services specialist and an information technology technician. Additionally, a technology services specialist has an average salary of $60,796, which is higher than the $49,031 average annual salary of an information technology technician.
The top three skills for a technology services specialist include customer service, technical support and technical service. The most important skills for an information technology technician are customer service, troubleshoot, and technical support.
| Technology Services Specialist | Information Technology Technician | |
| Yearly salary | $60,796 | $49,031 |
| Hourly rate | $29.23 | $23.57 |
| Growth rate | 10% | 10% |
| Number of jobs | 171,044 | 118,881 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 47% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
Technology Services Specialists are information technology (IT) personnel in a company. They assist internal employees and external clients on everything related to technology. They may specialize in a specific item, such as software, hardware, or network infrastructure. Technology services specialists advise users on the usage of different tools. They should be able to troubleshoot concerns and conduct repair and maintenance activities. They should also know how to address the needs of their clients. Technology Services Specialists may sometimes man helpdesk tickets and respond to these tickets accordingly.
An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
Technology services specialists and information technology technicians have different pay scales, as shown below.
| Technology Services Specialist | Information Technology Technician | |
| Average salary | $60,796 | $49,031 |
| Salary range | Between $33,000 And $110,000 | Between $28,000 And $83,000 |
| Highest paying City | New York, NY | Urban Honolulu, HI |
| Highest paying state | New Jersey | Hawaii |
| Best paying company | Ropes & Gray | Cravath |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a technology services specialist and an information technology technician in terms of educational background:
| Technology Services Specialist | Information Technology Technician | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 47% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technology services specialists' and information technology technicians' demographics:
| Technology Services Specialist | Information Technology Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 72.9% Female, 27.1% | Male, 84.8% Female, 15.2% |
| Race ratio | Black or African American, 10.3% Unknown, 5.4% Hispanic or Latino, 16.9% Asian, 11.9% White, 55.2% American Indian and Alaska Native, 0.4% | Black or African American, 10.9% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.8% White, 55.3% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |