Software - Customer Service Intern (Paid Internship) - Hybrid
Techsmith Corporation 4.5
Techsmith Corporation job in East Lansing, MI or remote
Description Why You'll Love Working Here: Working at TechSmith gives you a chance to hone your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day. We are a technological melting pot comprised of nearly 300 uniquely skilled human beings that will continue to stretch your comfort zone-but in a good way. And speaking of comfort, who doesn't love to show up to work in jeans, eat free snacks, and drink free pop? With great products and great people behind them, we are always looking for passionate, fun, and hardworking individuals who truly enjoy coming to work and doing what they love. Sounds like you? We'd love to chat. Position Overview: TechSmith's Customer Care Interns support the Customer Care department to ensure customers are experiencing complete value in our software and systems. We strive to provide world class customer support. As a team, we work directly with customers to help them understand the amazing things our software can do and we're here to help when questions or problems arise. We connect with customers through our support system, phone calls, online chat, and email. Our customer care role is a bit different than typical customer service positions- we believe that customer support is more than just answering questions. We act as the voice of our customers, providing feedback to product teams and work to improve the overall customer experience. We're looking for someone who enjoys solving problems and is passionate about helping people. Our interns work as part of the team while developing key business skills to help them in their future careers. TechSmith Corporation encourages interns to express their own distinctive talents and discover their own core competencies. Responsibilities:
Provide excellent customer service to our customers through live chat and email through a ticketing system platform, and handle incoming customer calls.
Interact with customers in a professional manner to gather information on specific issues to solve their problems
Take initiative to help solve problems for customers and then pass information along to the appropriate team to try and prevent future issues from happening
Assist customers with account status inquiries, subscription management and answer presales and post sales questions
Capture critical product and customer data to help improve the customer experience and create efficient business processes
Learn and understand the key concepts and uses of the TechSmith software, as well as a working knowledge of TechSmith Software
Talk to customers about how our products can solve their challenges
Interact with customers in a professional manner, using a consultative approach, to gather information on specific issues to solve their problems
Meet and exceed any assigned individual or team goals
Multi-task and excel in a fast-paced environment
Understand our competitors and know our products' advantages
Other duties as assigned
Required Skills and Background:
A team player with a positive attitude is essential.
Must be resourceful, self-motivated, customer-focused, and able to work on a team
Excellent verbal and written communication skills
Must be detail oriented
Interest in technology, specifically software applications
Good organization skills and capability to multi-task
You must be legally authorized to work in the United States
You must be enrolled for at least 6 credits (undergrad) or 3 credits (grad) for fall and/or spring semesters to be considered for an internship with TechSmith Corporation. Summer class enrollment is not required.
Must be able and willing to participate in this internship over the course of two consecutive semesters at a minimum.
Must be pursuing a degree in communications, social sciences, hospitality, International Relations, or other related field.
Preferred Skills:
Proactive and self-motivated-you take initiative and thrive in a fast-paced environment.
Reliable and professional-a strong work ethic and a history of dependability.
Strong problem-solving skills-able to think critically and resolve issues efficiently.
Experience in customer service or sales is a plus but not required.
Multilingual skills in French, German, or Spanish are a plus but not required.
Compensation and Benefits
Competitive pay based on skills and experience. This is an hourly position with TechSmith Corporation. Hours are based on a consensus between you and your supervisor. We require a minimum of 12 hours per week; however, hours are limited to 18 hours per week.
TechSmith Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
If you have a disability and require reasonable accommodation for any part of the employment process, please call ************ x212, or email [email protected] with a description of your request and contact information.
$32k-55k yearly est. Auto-Apply 60d+ ago
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Training Specialist
Techsmith Corporation 4.5
Techsmith Corporation job in East Lansing, MI
Description Why You'll Love Working Here: Working at TechSmith gives you a chance to hone your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day. We are a technological melting pot, composed of nearly 300 uniquely skilled human beings that will continue to stretch your comfort zone - but in a good way. And speaking of comfort, who doesn't love to show up to work in jeans, eat free snacks, and drink free pop?
With great products and maybe even better people behind them, we are always looking for passionate, fun, and hardworking individuals who truly enjoy coming to work and doing what they love. Sounds like you? We'd love to chat.POSITION LOCATION
Hybrid (MI - In office a minimum of 20%)
POSITION OVERVIEWThe Training Specialist role is responsible for the planning and execution of live training and digital events. They leverage their expertise to develop industry-leading live experiences that are designed to onboard new customers, deepen the skills of existing customers, and attract prospective customers to our products. They work closely with product teams, marketing, and other stakeholders to maintain a high degree of subject matter expertise (SME) and to develop content plans that help achieve high level business goals. Additionally, they stay abreast of the latest trends and best practices in live events, continually improve their practice and challenge the rest of the team to do likewise.RESPONSIBILITIES
Design, develop, and deliver engaging and interactive webinar training sessions for our customers
Work with stakeholders to craft a webinar / digital event strategy that aligns with high level business objectives
Coordinate the scheduling of all webinars, including maintaining the landing page with relevant dates, information, and recordings
Manage relationships with internal & external talent (all languages)
Monitor attendee engagement and assess learning outcomes to continually improve the quality of the webinars
Coordinate with Marketing to promote webinars through social media and monthly emails
Design and create engaging thumbnails, descriptions, email content and other content as necessary to promote the webinars
Recruit a sufficient number of people to support the webinar chat when necessary
Manage communication with registrants before and after webinars
Support high profile digital events by helping plan, organize, execute, and host when necessary
REQUIRED SKILLS AND BACKGROUND
Skilled in managing all aspects of live events, from initial planning and scheduling to coordination, promotion, feedback collection, and publishing
Excellent communication and relationship-building skills
Ability to work with multiple stakeholders and reach consensus
Strong organization skills, with a high attention to detail
Ability to write effective copy and email content
Ability to create engaging thumbnails
Ability to collaborate effectively in a team environment and provide timely and effective feedback
Willing to learn new technologies and share that knowledge with others
PREFERRED SKILLS AND BACKGROUND
Familiarity with Zoom Webinar
Expert knowledge of Camtasia and Snagit
A master's degree in a related field
EEO STATEMENT
TechSmith Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
If you have a disability and require reasonable accommodation for any part of the employment process, please call ************ x212, or email [email protected] with a description of your request and contact information.
$52k-76k yearly est. Auto-Apply 60d+ ago
Director, Hardware Engineering
OPW 3.8
Livonia, MI job
OPW Vehicle Wash Solutions (A Dover Company) brings together industry leaders - PDQ Manufacturing Inc., Belanger Inc., Innovative Control Systems (ICS), and Kesseltronics-to deliver the most comprehensive portfolio of vehicle wash technologies.
From advanced in-bay and tunnel wash systems to cutting-edge payment, control, and automation software, we provide a single, integrated source for every vehicle wash need. Together, these companies create a revolutionary single source for all vehicle wash needs.
Based in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.
The Director, Hardware Engineering, is a key member of the Vehicle Wash Solutions (VWS) leadership team responsible for setting & executing the strategic roadmap, and lifecycle management of our equipment and hardware product portfolio across the Tunnel and In-Bay Automatic (IBA) products. The leadership role will oversee a talented cross-functional team of multidisciplinary engineers to deliver innovative, reliable, and cost-competitive solutions that differentiate VWS in the marketplace and drive sustainable growth.
Working in close collaboration with Commercial, Software, Operations, and Supply Chain leaders, this role will Lead the advancement of hardware design standards, modular architecture, and value engineering initiatives that enhance manufacturability, scalability, and quality across the VWS portfolio. In addition to technical accountability, this leader will play a critical role in developing talent and fostering a culture of innovation, accountability, and collaboration consistent with Dover's values and operational excellence standards. This position will be instrumental in shaping the next generation of integrated wash system solutions that combine equipment, chemistry, and connected technologies to deliver superior customer outcomes.
Key Responsibilities
• Lead the integrated Engineering functions, ensuring alignment between market requirements, product strategy, and engineering execution across all equipment platforms.
• Execute the long-term product roadmap that balances innovation, cost competitiveness, and operational efficiency while advancing modular design, common component strategies, and standardization across the portfolio.
• Drive portfolio governance and lifecycle management, including new product introductions, value engineering, cost reduction, and end-of-life strategies to optimize financial performance and customer satisfaction.
• Collaborate cross-functionally with Commercial, Software, Operations, Supply Chain, and Service leaders to translate customer insights and business objectives into product and engineering priorities that deliver measurable business impact.
• Champion product quality, reliability, and manufacturability, ensuring engineering solutions meet performance standards, regulatory requirements, and Dover operational excellence principles.
• Build and develop a high-performing team, fostering a culture of innovation, accountability, and continuous improvement; attract, retain, and develop talent within both product management and engineering disciplines.
• Lead and oversee development and investment into our product management capability and capacity in terms of people, processes, and tools aligned to the Company's objectives.
• Serve as a strategic thought partner to the VWS leadership team, contributing to overall business direction, investment prioritization, and technology strategy, with an emphasis on integrated wash system solutions that combine equipment, chemistry, and connected controls.
• Represent the voice of the customer and market in product and technology decisions, leveraging market research, VOC insights, and competitive intelligence to guide development priorities and ensure commercial differentiation.
Qualifications and Experience
• Bachelor's degree in engineering, related technical discipline required; MBA or advanced degree preferred.
• Minimum of 15 years of progressive experience in engineering, or related leadership roles within an industrial, equipment, or technology-driven manufacturing environment; at least 8 years in senior leadership positions managing cross-functional or multi-site teams.
• Proven track record of driving profitable growth through product strategy, portfolio optimization, and new product introduction within a complex, global organization.
• Demonstrated success integrating engineering functions to deliver market-leading solutions, shorten development cycles, and strengthen customer value propositions.
• Strong technical understanding of mechanical, electrical, and control systems used in automated equipment manufacturing, with the ability to bridge commercial strategy and engineering execution.
• Experience leading product design and development from concept through commercialization, including value engineering, supplier collaboration, and lifecycle cost management.
• Exceptional leadership and team development skills, with a demonstrated ability to inspire, coach, and grow talent across product management and engineering disciplines.
• Strong business acumen, analytical capability, and financial literacy; able to translate market opportunities and operational data into actionable strategy and measurable results.
• Collaborative, results-oriented, and hands-on leadership style, adept at influencing cross-functional partners and driving alignment in a matrixed organization.
• Experience within capital equipment, industrial automation, or connected systems industries preferred.
Excellent benefits package with health, dental, vision, disability & life insurance. Paid time off, paid holidays as well as an on-site Cafeteria and Employee Fitness Center.
Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals.
OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).
OPW Vehicle Washing Solutions is an equal opportunity employer and affords equal employment opportunities to all employees and applicants regardless of race, color, religion, creed, age, gender, sexual orientation, genetic information, marital status, national origin, disability, or any other characteristic protected by federal, state, provincial or local law. OPW Vehicle Washing Solutions conforms to the spirit as well as to the letter of all applicable laws and regulations.
Work Arrangement: Onsite
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 12 paid holidays per calendar year, paid vacation days, and paid sick days; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact *************************** for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Location: De Pere, Wisconsin & Livonia, Michigan
Job Function: Engineering
#LI-TE1
$130k-182k yearly est. 2d ago
Transaction Processing Associate II
Conduent State & Local Solutions, Inc. 4.0
East Lansing, MI job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Mailroom Associate
On-Site Only in East Lansing, MI
Payrate: $18.00/hr.
Join the Conduent Mailroom Team
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you:
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
Schedule: Monday-Saturday 3:00AM - End Time (Off Thursday/Sunday)
$18.00 per hour pay rate, paid bi-weekly
Paid Training
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
About the Role:
The Mailroom Associate is responsible for pre-adjudicating documents, capturing data, and ensuring accuracy through correction and validation as required.
Performs batching procedures and feeds all documents into the Opex scanning equipment.
Researches and analyzes issues and ensures sufficient information is available to make decisions on next steps.
Completes assignments using multiple source documents to verify data or use additional information to do the work.
Follows up on pending documents involving analysis.
Responsible for preventive maintenance of the scan room equipment. Reports any maintenance issues to supervisor.
Rebuild and reprocess rejected transactions.
Performs other duties as assigned.
Complies with all policies and standards.
Those successful in this role:
Have experience working in a similar role.
Pays attention to details and accuracy.
Experience using PC's and computer software
Experience with Opex or other scan room equipment is a plus
Requirements:
Have 1+ Year(s) in transaction processing or production environment
Ability to submit to and pass a background check.
High School diploma or GED
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $18.00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$18 hourly 4d ago
Transaction Processing Associate II
Conduent State & Local Solutions, Inc. 4.0
East Lansing, MI job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Payment Processing Associate
WORK SCHEDULE:
Hours of Operation:
Part-Time Saturday-Friday
Hourly Rate: $16.50 Working for you Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
pay (bi-weekly pay).
Paid Training
Part-Time
Career Growth Opportunities
About the Role Principal Duties/Responsibilities:
Provide administrative/clerical support for business operations. Review payments.
Performs data entry of material from source documents to a computer database.
Provide production services to client operating by performing data entry tasks.
Ensures accuracy and completeness of data/assigned work.
Ability to compare lists of numbers and find mismatches/errors.
Handle multiple assignments.
Maintain a high level of confidentiality, informational accuracy, and production.
Must be able to work under strict deadlines.
Research problematic payments
Requirements:
High School Diploma or GED
Ability to meet the requirements of a background check and fingerprinting.
Ability to work in multiple programs simultaneously.
Good attendance/punctuality
Good written and verbal communication
Collaborative teamwork
Technical ability to use computers with multiple apps at the same time
Banking and payment experience required.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$16.5 hourly 1d ago
Lead Specialist, Document Control
Comrise 4.3
Kalamazoo, MI job
📍 Kalamazoo, MI (Onsite)
🕘 Day Shift | Monday-Friday, 8:00 AM-5:00 PM
📆 15-Month Contract
💲 $40-42/hour (W2)
We are seeking an experienced Lead Document Control Specialist to support quality and regulatory documentation activities at the site level. This role is responsible for the control, review, release, archiving, and obsolescence of documentation-including procedures and specifications-while ensuring compliance with applicable regulatory requirements and quality standards.
The Lead Document Controller will also support periodic reviews, CIDTs, and post-release activities, acting as a subject matter expert and key point of contact across cross-functional teams.
Key Responsibilities
Manage all document control activities, including routing, distribution, and release, ensuring the most current documents are available for use
Ensure timely archiving and secure storage of controlled documentation
Retrieve documentation to support investigations, audits, and reporting needs
Serve as a Subject Matter Expert (SME) for document control processes and systems
Train, coach, and support teams on PLM system navigation and documentation/change control processes
Lead and contribute to continuous improvement initiatives within the Quality Systems team
Act as the primary contact for process owners during implementation of external documents into the local QMS (including CIDT processes)
Track, report, and maintain quality KPIs (e.g., periodic reviews, CIDT, supplier notifications, change activity RFT)
Support issue investigations, corrective actions, rework, and process improvement efforts
Assist with internal and external regulatory audits as needed
Serve as backup to the Change Specialist when required
Education & Training
Currently working toward a Bachelor's degree or equivalent (required)
Bachelor's degree (Preferred - U.S. & Ireland)
EQF Level 6 or equivalent (EU)
Qualifications & Experience
4+ years in a Quality or Regulatory Affairs environment, including 2+ years in Document Control or related functions
Bachelor's degree or equivalent
Familiarity or ability to gain knowledge of Medical Device Regulations (ISO 13485, MDSAP, 21 CFR Part 820 preferred)
Understanding of Quality Systems (audits, management review, quality planning)
Strong communication skills with the ability to collaborate across virtual and cross-functional teams
Detail-oriented with the ability to identify issues, prioritize tasks, and contribute to continuous improvement
Strong data and documentation management skills
High proficiency in PC and document management systems
Fluent in written and spoken English (B2 level)
$40-42 hourly 4d ago
Associate Multimedia Designer
CREO Group Inc. 4.1
Troy, MI job
Summary of Responsibilities:
We are seeking a highly motivated Associate Multimedia Designer to join our Creative Team. This role is a hybrid position supporting both multimedia production and general creative projects. The Associate Multimedia Designer will work closely with our Multimedia Designer on photo and video shoots, editing, and content production, while also contributing to a broad range of creative needs such as packaging, label design, presentations, and digital advertising.
The ideal candidate has a strong foundation in graphic design, with hands-on experience in multimedia creation, and thrives in a fast-paced packaged goods environment.
Essential Functions:
Multimedia Support
Assist with photo and video shoots, including setup, lighting, and post-production editing.
Edit and optimize multimedia content for web, social, and retailer platforms.
Ensure consistent brand look and feel across all visual media.
Creative Design
Support packaging and label design projects from concept to production.
Create compelling digital assets including static and animated ads, social graphics, and web visuals.
Design engaging internal and external presentations (PowerPoint and other formats).
Collaborate with the Senior Creative Designer to maintain brand standards and guidelines.
Collaboration & Process
Work closely with the Multimedia Designer and Senior Creative Designer to prioritize and execute projects.
Partner with category managers and marketing team members to deliver timely, high-quality creative assets.
Manage multiple assignments in a deadline-driven environment.
Required Skills:
Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects).
Strong understanding of design principles, typography, and layout.
Experience with photography and videography, including editing workflows.
Knowledge of digital ad formats, social media specifications, and basic motion graphics preferred.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Detail-oriented, creative thinker with a collaborative mindset.
Competencies:
Education: Bachelor's degree in Graphic Design, Multimedia Design, or related field.
Experience: 3-5 years of professional design experience, ideally within a consumer-packaged goods (CPG) environment.
Physical Demands:
Long periods of work that primarily involve sitting.
Light work that includes moving objects up to 20 pounds.
$57k-77k yearly est. 6d ago
Sr. Customer Service Analyst
Talent Software Services 3.6
Detroit, MI job
Are you an experienced Sr. Customer Service Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Sr. Customer Service Analyst to work at their company in Detroit, MI.
Position Summary: The role is critical for supporting the program management team by acting as the primary interface in addressing various complaints and requests. Key responsibilities include:
Primary Responsibilities/Accountabilities:
Complaint/Escalation Handling
Addressing all MPSC complaints and Executive Consumer Affairs web complaints (approximately 250 per year)
Managing "I Can Help" requests
Adhering to the required service level guidelines
Serving as a real-time resource for the call center to resolve customer issues before they escalate into formal complaints. Supporting two separate call center companies.
Reimbursement and Claims Processing
Reviewing and processing over 2,500 reimbursement requests and 19,000 Greenbacks claims
Currently, response times do not meet the desired average of 3 business days, often extending up to 30 days depending on volume and seasonality
Quality Assurance and Training
Monitoring over 80 call center FTEs for quality assurance during weekly call calibration sessions and providing feedback
Ensuring adherence to proper HPP training guidelines
Driving sales and retention efforts at the call center/Participating in weekly huddles
Customer Feedback and Improvement
Reviewing all Net Promoter Surveys
Responding to NPS ticket complaint requests for callbacks (about 20 per week)
Using Continuous Improvement (CI) to reduce complaints and improve customer satisfaction and Net Promoter scores
Maintaining the customer journey map and tracking progress for improvements
Reporting
Creating reports for weekly/monthly General Manager meetings and/or Director/VP report-outs on performance metrics.
Storm Duty may be required as part of an every third week rotation. Storm role is only required during the week on rotation and only if a storm is “called” where storm hours are required if a storm occurs at a level that requires Storm duty personnel (it is not very frequent). The only exception is if CAT Storm (Catastrophic Storm means when a threshold of over 100,000 customers are out of power and the length of time to restore could take up to 24 hours or more to restore. This CAT storm designation is defined by the Corporate storm team and will notify all storm duty participants when necessary. At that time all storm duty personnel are required to work storm role regardless if it is their storm week and also required regardless if it is a weekend, off hours, holiday etc.
$57k-89k yearly est. 3d ago
Automotive Technical Instructor-- KUMDC5697322
Compunnel Inc. 4.4
Westland, MI job
Duration: 12 Months (Possibility of extension/conversion based on performance and budget)
Client: One of the largest provider of transformational learning solutions
We are seeking a highly motivated and independent Contingent Instructor to facilitate competency-based learning and assessment for a diverse range of learners. This position requires an individual with a strong foundation in heavy equipment operation and maintenance, a deep commitment to safety, and exceptional instructional skills. The role involves delivering comprehensive training both in traditional classroom settings, outdoor locations or online environments, demanding a professional who can stay current with technology and industry standards with minimal direction.
Duties:
Plan, prepare, and deliver instructional content for assigned courses, utilizing a variety of teaching methods to facilitate effective learning.
Conduct competency-based assessments and accurately record participant learning and assessment results in the company's learning management system, ensuring participant records are consistently up to date.
Maintain professional and technical knowledge and skills, including required occupational certifications and licensing, and stay current with instructional technology and delivery methods.
Establish and maintain positive, professional, and collaborative relationships with internal and external partners, including co-workers, employers, and professional organizations.
Qualifications:
Verifiable Occupational Experience: Two (2) years, or 4,000 hours, of recent and related occupational experience outside the field of education.
Commercial Driving Experience: Two (2) years of verifiable commercial Class-A driving experience within their classification in the last three (3) years.
An Associates degree in a related field OR a degree equivalent based on verified work experience in the occupation combined with applicable education and training.
Valid Class-A Commercial Driver's License (CDL)
$78k-101k yearly est. 3d ago
Industrial Engineer
Infotree Global Solutions 4.1
Dundee, MI job
The Industrial Engineer - Intermediate plans and oversees layout of equipment, office and production facilities. Responsibilities include but not limited to:
• Conducts studies in operations to maximize work flow and spatial utilization.
• Ensures facility efficiency and workplace safety.
• Perform cycle time and bottleneck analyses.
• Develop and improve work methods.
• Work with functional managers and operation managers to improve productivity, quality, and throughput. Support World Class Manufacturing (WCM) especially for WO (Workplace Organization) and LO (Logistic) pillars.
• Support IE Manager in various IE and WCM related assignments and projects.
• Perform manpower planning/leveling/adjustments per Assembly Plants' Volume Adjustments.
• Perform Direct Labor, Indirect Labor, and Ergonomic Studies.
• Interact with production management and union leadership on a daily basis on all matters relating to staffing requirements and IE activities.
Requirements:
• Bachelor Degree Industrial Engineering.
• 3+ year of experience.
• Automotive Assembly Process Knowledge.
• Knowledgeable of Manufacturing Process.
• MS Office Suite experience.
• Strong Communication and Organization Skills
Valid Drivers license
Able to work any shift
Preferred Requirements:
• Proficient or Certified in MODAPTS
$69k-86k yearly est. 3d ago
Service Technician
Seaman's Mechanical 4.6
Grand Rapids, MI job
This position will report to the Service Manager. The responsibilities of the Service Technician are to service, maintain, troubleshoot, and repair heating, ventilation, air conditioning, refrigeration systems and equipment. Diagnosing malfunctions and determining repair needs, inspecting, and performing tests on systems and equipment for defective parts and to assure proper functioning.
Essential Job Function
Customer Service
Always present a professional positive and helpful attitude when interacting with customers and co-workers. Exhibit an understanding of Human Relations and functions as a “team player”.
This position has frequent contact with customers, requiring reasonable tact and strong verbal/written communication skills.
Observe additional maintenance needs requiring attention and report to the appropriate people.
Basic Functions/Requirements
Read and write English.
Write legibly.
Read a tape measure, perform basic math skills: (Add, Subtract, Fractions, Calculate sales tax)
Must have valid Michigan drivers' licenses, good driving record (our insurance must accept you)
Paperwork filled out properly daily, including electronic documentation, if applicable.
Follow verbal and written instructions.
Follow all safety rules.
Be able to wear all P.P.E's when applicable (steel toe boots, gloves, safety glasses, hard hat, etc.)
Lift, climb, bend, and kneel to complete assigned tasks.
Tolerate working at heights off a ladder, scaffold, and aerial lifts.
Perform heavy physical labor during adverse weather conditions.
Work in confined spaces, exposed to fumes, chemicals, grease, acids, oil and in the vicinity of noise and vibration with proper P.P.E's.
Maintain cooperative and effective working relationship with others.
Be able to take “on call” in the regular rotation.
Be available to work any time of the day to take care of your customer. (Before 8:00 am and after 5:00 pm during the week, any time weekends, and holidays)
4 hours safety training required annually.
Must have refrigerant transition and recovery certification card.
Continuing education is expected.
Education/Experience
High school diploma or GED preferred.
10+ Years' experience preferred.
Work Coordination and Paperwork
Coordinate start and stop time with Service Dispatcher for each call.
Organize all work detail (work performed, service recommendations, etc.) and complete an accurate work ticket, paper or electronic, for billing and payroll purposes. Submit all paperwork to the office each Monday before 10:00 AM or at end of each month is required.
Obtain record on work ticket and communicate to vendor an appropriate purchase order number when purchasing job-related parts and supplies.
Physical Requirements
Climbing (ladders, stairs, etc.) while carrying tools and parts
Lift 50 lbs. frequently, 100 lbs. occasionally, and 100+ lbs. with assistance
Bending or stooping
Extended periods of walking
Regular exposure to weather conditions
Operating a motor vehicle
Owning and operating power or hand tools
Exposure to potentially harmful chemicals or materials with proper P.P.D's
Non-Essential duties and responsibilities
Performs other duties as assigned by Management.
$29k-38k yearly est. 4d ago
Regional Sales General Manager
Chiron America Inc. 4.2
Detroit, MI job
Job Title: Regional Sales General Manager
Department: Sales
Reports To: Vice President of Sales and Marketing
The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position.
Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services.
Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories.
Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories.
Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role.
Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories.
Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same.
Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs.
Working with other functional groups, prepare sales contracts and deal sheets according to company procedures.
Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same.
Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance.
Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective.
Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same.
Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories.
Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness.
Be 100% accountable to the performance and results generated by all RSMs reporting to this role.
Schedule performance and review meetings with the assigned regional sales managers
TRAVEL:
50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in engineering, sales/marketing, business administration or relevant field.
5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry.
Held a Leadership role in the area of sales for a minimum of five (5) years.
KNOWLEDGE and SKILLS:
Strong leadership and people management skills
Excellent verbal and written communication skills; drives open collaboration.
Strong negotiation and presentation skills
Demonstrated ability to build effective relationships
Highly organized and comfortable with cold calling techniques
Highly self-motivated and self-directed
Excellent time and territory management skills
Proficiency with a CRM
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
$56k-78k yearly est. 5d ago
Pricing Analyst
Matlen Silver 3.7
Portage, MI job
Contracts and Pricing Analyst
Contract Duration: 10 months (to start)
Employment Type: Contract
Experience Level: Minimum 1-2 years preferred
We are seeking a Contracts and Pricing Analyst to support pricing strategy execution and contract performance initiatives. This is an individual contributor role requiring strong analytical skills, sound judgment, and the ability to work independently with minimal supervision. The analyst will partner closely with Sales, Marketing, Business Development, and Finance to ensure pricing programs are aligned with business strategy, market dynamics, and revenue recognition requirements.
Key Responsibilities
Assist in evaluating and implementing pricing strategies and pricing models based on business and competitive market dynamics
Conduct competitive pricing research and analysis
Monitor the competitive environment to ensure pricing practices support company reputation and customer satisfaction
Partner cross-functionally with Sales, Marketing, Business Development, and Finance to position the product portfolio effectively
Support the development and administration of pricing programs aligned with product and sales strategy
Evaluate opportunities to monetize products initially offered at little to no cost and identify upsell opportunities
Project the revenue impact of pricing changes, promotions, and rebate programs
Create, maintain, and administer pricing databases
Coordinate implementation of pricing proposals across the organization
Assist the Contract Performance Management Team with the R7 project, including:
Processing rebates
Entering new agreements
Supporting customer conversion data from Oracle to SAP
Required & Preferred Qualifications
Experience & Education
Bachelor's degree required
Minimum 1-2 years of relevant experience preferred
Technical Skills
Required:
Power BI
Microsoft Excel (intermediate to advanced proficiency)
Preferred:
Model N
Experience with multiple ERP systems (e.g., Oracle, SAP)
Proficiency with other Microsoft Office tools
$49k-66k yearly est. 6d ago
Mechanical Project Engineer
Infotree Global Solutions 4.1
Detroit, MI job
About the Role:
We are seeking a Mechanical Engineer with extensive experience in commercial building HVAC and control systems. The ideal candidate has a strong track record in designing, implementing, and optimizing HVAC systems for commercial environments, with less focus on automotive applications. You will play a key role in ensuring the efficiency, reliability, and sustainability of our building systems.
Key Responsibilities:
Design, analyze, and optimize HVAC systems for commercial buildings, ensuring compliance with industry standards and building codes.
Develop and implement building control systems for energy efficiency, comfort, and system integration.
Conduct performance evaluations, troubleshooting, and preventative maintenance planning for HVAC systems.
Collaborate with architects, contractors, and other engineering disciplines to ensure seamless project execution.
Prepare technical documentation, specifications, and reports for internal and client use.
Mentor junior engineers and provide technical guidance on complex mechanical systems.
Stay updated with emerging technologies and industry trends in commercial building systems.
Qualifications:
Bachelor's degree in Mechanical Engineering or related field (Master's preferred).
Strong knowledge of HVAC design principles, building codes, and control systems.
Proficiency with CAD software, energy modeling tools, and building automation systems.
Excellent problem-solving, communication, and project management skills.
Automotive industry experience is a plus but not the primary focus.
$62k-78k yearly est. 3d ago
Teamcenter DBA/Admin or implementation
Intellisoft Technologies 4.1
Detroit, MI job
Hiring: Teamcenter DBA/Admin or implementation (Contract)
Type: Contract - 12 Months + Ext
Experience: 5-10 years
Security Clearance: Must clear post-selection
We are looking for an experienced Teamcenter DBA/Admin or implementation to support and enhance Siemens Teamcenter PLM environments. This role focuses on implementation, configuration, customization, and ongoing support while ensuring compliance with security standards and ITAR requirements.
Required Qualifications
5-10 years of experience in Teamcenter implementation and support.
Strong knowledge of Teamcenter architecture, modules, and customization.
Experience with CAD integrations (NX, Creo, Catia).
Familiarity with PLM best practices and change management processes.
Strong experience in configuring BMIDE data model to meet business requirements
Experience in defining the workflows and security standards
Manage and oversee product release and change processes within Teamcenter.
Knowledge of creating custom handlers and SOA programs
Preferred Skills
Experience with Teamcenter Active Workspace.
Knowledge of Teamcenter integration with ERP systems.
Exposure to data migration projects and validation tools.
ITAR implementation experience in Teamcenter.
Interested candidates can apply or message directly for more details.
$67k-88k yearly est. 2d ago
Ascent Student
Internships 4.1
Meade, MI job
Internship Description
SUMMARY OF PROGRAM:
Ascent is a 9 month program focused on helping you discover who God has made you to be and what He has gifted you to do. You will live and work at Grace Adventures, experiencing a strong Christian community while building practical life and work skills. You will leave Ascent with a better understanding of yourself and clearer direction of God's purpose for your life.
EDUCATIONAL RESPONSIBILITIES:
Prepare for and participate in weekly Ascent group discussions on varying growth-focused topics
Read and reflect on assigned books
Complete weekly journal entries
Prepare for and participate in bi-weekly one-on-one meetings with the Internship Manager
OTHER RESPONSIBILITIES:
Serve and grow as part of a team
Develop skills in communication, teamwork, and guest service
Live in community
Serve guests by....
Learning and implementing camp activities
Preparing facilities and spaces for the guest experience
Participating in program development
Obeying and enforcing all camp rules and policies
Other duties as directed by the Internships Manager
POSITION TYPE: Tuition-based Student Learning Program
HOUSING: Provided through program dates
MEALS: Provided any time guests are being served
Requirements
QUALIFICATIONS:
Personal relationship with Jesus Christ
Desire and willingness to learn and develop new skills
Will work in the ministry to grow personally, spiritually, and professionally
Graduated from high school
Physical ability to travel and implement camp activities
$25k-31k yearly est. 23d ago
Project Manager
Seaman's Mechanical 4.6
Grand Rapids, MI job
Project Manager - Seaman's Mechanical
Help Build What's Next. Lead projects. Shape systems. Leave your mark.
Employment Type: Full-Time
Department: Construction/Project Management
About Seaman's Mechanical
For more than 60 years, Seaman's Mechanical has been a trusted name in mechanical, plumbing, and electrical contracting throughout West Michigan. As a 100% employee-owned company, every member of our team has a personal stake in our performance, our relationships, and our reputation.
We're in an exciting stage of growth - refining our processes, implementing new technology, and enhancing our approach to planning, managing, and executing projects. We're not perfect, but we're building something better every day - and we're looking for experienced people who want to be part of that journey.
About the Role
We're seeking an experienced and driven Project Manager who's up for a challenge. This is a hands-on leadership role that demands organization, accountability, and confidence in managing complex mechanical projects from start to finish.
If you've ever worked somewhere and thought,
“We could do this smarter,”
this is your chance to prove it. You'll have the opportunity to help shape how we operate - not through theory, but through real project results.
Your Responsibilities
Lead projects with clarity: Manage the scope, schedule, and financial performance of assigned projects.
Coordinate the team: Work closely with Account Managers, Estimators, and Field Supervisors to ensure alignment at every stage.
Strengthen communication: Drive proactive, consistent communication with clients, vendors, and internal partners.
Bring structure: Help us refine and improve how we plan, track, and close out projects.
Problem-solve daily: Take ownership when things go sideways - and turn challenges into process improvements.
Deliver results: Protect budgets, timelines, and quality standards on every job.
What You Bring
5+ years of experience managing commercial or industrial mechanical projects
Deep understanding of construction scheduling, job cost control, and coordination
Excellent communication and documentation habits - you keep people aligned and informed
A steady hand under pressure and a mindset that finds solutions, not excuses
Willingness to help refine and shape systems as we grow - not afraid of the gray areas
A drive for excellence, accountability, and professional pride
What We Offer
100% Employee Ownership - your success contributes to your equity
A collaborative, down-to-earth culture built on trust and accountability
The chance to directly influence how our project management systems evolve
Competitive pay, bonuses, and full benefits (medical, retirement, PTO, etc.)
Our Philosophy
We're not looking for someone to just manage what already exists - we're looking for someone who can help us build what comes next.
If you take pride in doing things right, thrive in a fast-paced environment, and want to be part of a team that's
building systems for the future
, we'd love to hear from you.
$75k-99k yearly est. 4d ago
3Dx Designer
Altair 4.6
Dearborn, MI job
CAD Designer - 3Dx
.
What You Will Do:
Retrieve customer supplied data as starting point
Interface with other suppliers, exchanging relevant background data
Manage data conversions from other CAD packages
Idea generation/brainstorming - new designs & TVM
Competitive Analysis (benchmarking existing products with similar requirements)
Design studies (in CAD) to facilitate packaging, manufacturing process, assembly issues, etc.
Maintain project log file that chronicles design changes
Prepare relevant data to support customer design reviews
Prepare detail drawings
Assist design and release engineers in support of component part release
Fully onsite position
What You Will Need:
Basics:
Minimum 3 years design experience using 3Dx & CATIA.
3 years minimum experience as a Designer in Chassis (Suspension, Steering, Brakes, Frame, Brakes and Tires).
Ability to work on both Solid & Surface creation, as well as complete clearance studies.
3Dx Experience with the following: Product Structure Editor, 3D Compose, Change Execution / Change Actions.
MS Application knowledge, Excel, Word, Outlook etc..
Excellent written and verbal communication.
How You Will Be Successful:
Envision the Future
Communicate Honestly and Broadly
Seek Technology and Business “First”
Embrace Diversity and Take Risks
What We Offer:
Competitive Salary
Comprehensive Benefit Package
401(k) with matching contributions
Paid Time Off
Employee Discounts
Free training on all Altair products
Why Work with Us:
Altair is a global technology company providing software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer's toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today's problems into tomorrow's opportunities.
Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.
For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com
Ready to go? #ONLYFORWARD
At our core we are explorers; adventures; pioneers. We are the brains behind some of the world's most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer's toughest challenges.
Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair's history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.
$61k-80k yearly est. 3d ago
2026 Environmental Health & Safety Intern
Trane Technologies 4.7
Grand Rapids, MI job
At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
**Job Summary**
Trane Technologies' early career student program internships provide current college students with challenging assignments, leadership experience, and opportunities to network. Our 12-week summer internship opportunity offers candidates working toward their Bachelor's in the field of Environmental, Health, and Safety (EHS) exposure to a variety of assignments and experiences which could include: Safety Management Systems, Standard Work, Policies and Procedures, Lean Principles, Risk Assessment, Industrial Hygiene, Ergonomic Assessment, Environmental Compliance, Sustainability, and Training. Interns will also gain exposure to a variety of manufacturing processes and interact with layers of leadership within the organization.
This position has been designated as Onsite. Positions are available within various manufacturing plant locations across the United States.
**Examples of Key Responsibilities**
· Assist in the development and implementation of programs and initiatives aimed at fostering a positive safety culture within the organization. This includes actively participating in safety meetings, conducting safety audits, and analyzing leading indicators to identify potential risks and areas for improvement. The intern will collaborate with various departments to promote proactive safety measures and ensure compliance with safety regulations and best practices.
· Assist in the management and maintenance of Environmental, Health, and Safety (EHS) systems to ensure adherence to corporate policies and compliance with local, state, and federal regulations.
· Support the implementation of safe, sound, and sustainable work practices across the organization.
· Conduct inspections and audits while providing employee coaching for adherence to company policies and programs and compliance with state local and federal regulations.
· Provide leadership and employees guidance on new or changing compliance requirements.
· The employee will be required to stand and walk through Trane Technologies facilities throughout the day. The employee may also be required to climb to elevated positions or to stoop to low levels to make physical observations.
· Field site visits may include mechanical rooms, rooftops, construction sites and other manufacturing facilities.
· Travel may be required.
**Successful Candidate's Profile**
We are looking for performance-driven, innovative leaders who understand the importance of collaboration and customer focus. A successful candidate will exhibit the following:
· Views problems as opportunities and can adapt quickly to new or changing business circumstances.
· Eagerly and proactively seeks the latest information, skills, and experiences, capitalizing on learning opportunities.
· Works effectively with others to coordinate efforts and produce results in a positive work environment.
· Motivated to leverage key learnings and experiences to grow your own career while contributing to the growth of Trane Technologies.
· Demonstrated effective verbal and written communication skills.
· Proficient in critical thinking skills, with the ability to define and identify the underlying causes of complex operational issues.
· Demonstrated ability to strategically evaluate alternative options and make informed decisions to achieve specific objectives or goals.
· Strong organizational skills and keen attention to detail.
· Willing to travel to various Trane Technologies locations across North America.
· Pursuing a BS/BA in Occupational Safety and Health, Safety Science and Environmental Engineering, Safety Management, Chemical/Mechanical Engineering, or Occupational Risk and Safety Science with a cumulative overall GPA at or above 3.0 and with Junior/Senior status.
· Excellent computer skills in Excel, MS Office, Outlook-Teams, One Note and SharePoint.
· Demonstrated leadership skills such as campus organizations, sports team captain, resident advisor, or exceptional leadership of work projects.
· U.S. citizen or have the legal right to work in the U.S. without requiring sponsorship now or in the future.
**Pay Rate:** $22.00 - 25.00
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
_This role has been designated by the Company as Safety Sensitive._
$22-25 hourly 60d+ ago
Field Application Engineer - Liberty Robotics
LMI Technologies 4.9
Dexter, MI job
Liberty Robotics provides 3D volumetric vision guidance systems for robot applications. Their systems improve manufacturing, material/part handling, and logistics operations performed in industrial environments. Their mission drives them to onboard and inspire like-minded individuals who envision a future where manufacturing assembly and material handling processes are faster, safer, more reliable and flexible. They put the “eyes” on robots within automation, assembly, material handling, and warehouse distribution industries.
Liberty Robotics has recently joined LMI Technologies, who is recognized as one of Canada's Best Workplaces and is a medium-sized technology company built on a culture of openness, respect and professional excellence. Together, our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.
What will you do as an Field Application Engineer (Liberty Robotics)?
We are seeking an experienced and dynamic Field Applications Engineer to join Liberty Robotics, a leader in cutting-edge 3D volumetric machine vision technology. In this role, you will be responsible for the installation, servicing, and technical support of our advanced machine vision solutions in automotive assembly plants and similar high-precision factory environments.
The ideal candidate is a problem-solver with a strong background in both mechanical engineering and computer skills, with a passion for travel, independence, and delivering top-tier quality work to customers.
Assist in installing and servicing 3D machine vision systems in diverse manufacturing environments, primarily in automotive assembly plants.
Troubleshoot and resolve complex technical issues on-site and on-call ensuring customer satisfaction.
Support the assembly, maintenance, and testing of our products along with admin duties (shipping and receiving product) at our main office.
Learn to operate industrial 6-axis robots.
Travel 50% of the time to customer sites across the U.S., including Mexico and Canada( occasional weekend and holiday travel may be necessary).
Complete technical documentation and field reports in a timely and precise manner.
Provide customer support and technical training, ensuring all equipment meets performance standards.
Collaborate with internal teams to improve product performance and customer experience.
What do you need to be successful?
Experience working with robotics, controls, sensors, or similar factory automation environments.
Familiarity with electronic assembly, cable routing, camera settings, and optical physics and schematic reading.
Technical writing and experience in field service or customer support.
Prior work in manufacturing, particularly in the automotive sector would be an asset.
Any experience with machine vision, and infrared wavelength technologies would be an asset.
Technical degree in Engineering (Mechanical, Electrical, Robotics, or similar) would be an asset
Authorized to work in the U.S. for any employer.
Must have a valid driver's license and a clean driving record.
Able to travel 50% of the time, including some weekends and holidays.
Ability to work independently, self-manage time, and handle customer-facing situations professionally.
How to submit your interest?
If you are interested in this exciting opportunity and working for a fast-growing global technology company with an inspiring and engaging workplace environment, please submit your application to our Human Resources team in confidence by clicking the “Apply Now” button.
While we appreciate your interest in Liberty Robotics very much, we are only able to respond to candidates selected for further consideration. We look forward to talking to you about the possibilities of beginning a rewarding new chapter of your career!
Why being inclusive is important to us?
At LMI Technologies & Liberty Robotics, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person's talents and strengths.
If you are interested in working for a fast-growing global technology company with an inspiring and engaging workplace environment, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career.
We assure you, once you complete your application, your information is safe with us. To learn more about how we use your personal data, please review our Privacy Policy (**********************************
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