Customer Experience Manager jobs at TECO Energy - 10 jobs

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits * Medical, Dental & Vision * Company provided STD, LTD, Life, & AD&D * Flexible Spending Account (FSA) * Health Savings Account (HSA) * 401(k) with company match * Paid Time Off (PTO) * Employee Stock Ownership Plan (ESOP) * Wellness Program * Parental Leave Benefit * Tuition Reimbursement * Employee Referral Program * Propane Discounts Responsibilities * Answering phones, chat, social media, or email in a polite, courteous, and professional manner. * Works with customers daily to sustain and improve business relationships. * Ask probing questions to identify customer issues or concerns. * Ensures accurate account maintenance and updating of account information. * Uses next call avoidance technique to mitigate future questions. * Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. * Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. * Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. * Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. * Supports the set-up of new customer accounts. * Meet or exceed minimum performance standards outlined in company policy. Qualifications * High School Diploma or equivalent. * 1 or more year(s) of customer service experience. * Exceptional customer service and negotiation skills. * Strong organizational skills with typing and data entry experience. * Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. * Proficient in Microsoft Office including Excel, Word, and Access. * Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. * Applicants must not now, or any time in the future, require sponsorship for an employment visa. Responsibilities • Answering phones, chat, social media, or email in a polite, courteous, and professional manner. • Works with customers daily to sustain and improve business relationships. • Ask probing questions to identify customer issues or concerns. • Ensures accurate account maintenance and updating of account information. • Uses next call avoidance technique to mitigate future questions. • Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. • Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. • Supports the set-up of new customer accounts. • Meet or exceed minimum performance standards outlined in company policy.

Chesapeake Utilities Corporation Director, Customer Care Location: Hybrid residing within commutable distance to DE or Yulee, FL office locations, periodic travel required What makes us great: At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. Your role in our success: The Director provides leadership for a comprehensive support model that integrates internal teams with external partners to deliver exceptional service. This role is responsible for ensuring operational accuracy, responsiveness, and efficiency across all customer interactions, while maintaining a strong focus on strategic alignment of people, processes, and technology. By fostering scalable, customer-focused solutions, the Director drives continuous improvement and positions the organization as a leader in service excellence. This high-impact role plays a critical part in advancing organizational goals and supporting overall business growth. What you'll be working on: * Setting vision and performance standards for customer service excellence * Optimizing service delivery channels across internal and external teams * Championing a customer-first culture through training, quality, and engagement programs * Collaborating cross-functionally to exceed industry benchmarks in satisfaction, responsiveness, and reliability * Supporting digital enablement initiatives to enhance service outcomes and operational agility * Provides strategic leadership and day-to-day oversight of the Customer Service Operations leadership team * Oversight for all contact center operations and customer interaction touchpoints, including inbound customer contacts and BPO partner relationships, ensuring seamless service delivery, operational efficiency and adherence to SLAs/KPIs across channels * Collaborates cross-functionally with CX Strategy, Systems, CX Excellence & Support, Customer Billing & Payments, Field Services, IT, Finance, Communications, Regulatory, Governmental Affairs, etc. to streamline processes and enhance service delivery * Collaborates and supports implementation of strategies that improve customer satisfaction, operational efficiency, and digital enablement * Analyzes performance trends, customer feedback, and process effectiveness to guide improvements and innovation Who you are: * Bachelor's degree in Business, Communications, Operations Management or a related field * 10 years of progressive leadership experience in customer service, with proven experience managing BPO relationships including governance programs * Demonstrated experience with utility operations and regulatory considerations and proceedings * Strong analytical, communication, and relationship-building skills * Excellent computer skills including Microsoft Office Suite & SAP. Working knowledge of IVR/phone systems, such as Five9, and contact center support systems/ technologies * Demonstrated success in building and leading high-performing teams and support functions * Able to deliver outstanding customer experiences and building scalable service ecosystems * Regular driver's license * Ability and willingness to travel to various locations and work extended/non-standard hours as needed * Ability to foster a culture of accountability, empowerment, and continuous improvement within both internal and external service teams Benefits/what's in it for you? * Competitive base salary based on successful candidate's background as it relates to the job requirements as well as internal equity considerations * Fantastic opportunities for career growth * Cooperative, supportive and empowered team atmosphere * Annual bonus and salary increase opportunities * Monthly recognition events * Endless wellness initiatives and community events * Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! * Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email ****************

About Us We are a leading industrial mechanical, electrical, and civil construction services provider for the fossil and nuclear power, pulp and paper, chemical, mining, and general manufacturing industries. We provide a full range of industrial facilities maintenance and process maintenance services. Job Summary MOR PPM is hiring for the position of City of Lakeland Office Manager. This position will be responsible for overseeing all the contract obligations as required by the City of Lakeland per contract specifications. Essential Duties & Responsibilities * Communicate with the various City of Lakeland Department managers regarding current contract staffing personnel status and staffing for future needs. PPM employees will be assigned at multiple locations within the City of Lakeland network. * Coordinate with MOR PPM HR department to recruit, interview, test, and hire approved candidates. * Coordinate any personnel changes including placement among other departments, promotion, performance review, safety adherence, leave of absence and terminations. * Support MOR PPM HR department for all employee benefit programs provided to contract employees. * Oversee and support processing of all contract weekly labor payroll as reported by City of Lakeland departments and subsequent input to MOR PPM payroll system. Oversee and support weekly invoicing to City of Lakeland. Scheduling this work for deadline input and accuracy of all data is critical. * Conduct new hire safety video training as well as conducting periodical safety audits throughout departments. Respond and investigate all vehicle/equipment, personal incidents/injuries, according to MOR PPM Safety department procedures. * Communicate and report to MOR PPM Regional Manager on weekly basis and immediately for all incidents. Qualifications * At least 4 years' working experience with managing supplemental labor contracts, or managing multiple office locations, or managing multiple projects. * Must possess high school diploma or equivalent. Preferred candidates will have completed accredited training program or completion of associate's degree. * Possess excellent attention to detail and accuracy in a fast-paced environment with a proven ability to manage multiple tasks simultaneously. * Possess ability to work collaboratively and provide a high level of customer service to both internal and external customers. * Possess exceptional interpersonal/analytical/organizational, as well as verbal and written communications skills. * Experience with MS 365 preferred. Intermediate Excel experience is critical to completing tasks and reporting. * Must have valid Florida Driver's License with a clean driving record. Physical Requirements/Job Site Requirements: * Must be able to complete hiring paperwork electronically through DocuSign * Must complete Tappisafe online training * May be required to lift and carry items weighing up to 50 pounds * Must possess enough strength and stamina to perform the technical duties and essential functions as identified above * Must be able to move in and around confined spaces and uneven areas * Must have full range of motion consistent with age * Must be able to climb and maintain balance ladders * Must be able to adequately hear and respond to voice commands and alerts from other employees, alarms and other job-related noises * Visual acuity, depth perception and color discrimination consistent with that required to work at heights and on uneven surfaces * Safety/Steel toe shoes are required #PPM Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits Medical, Dental & Vision Company provided STD, LTD, Life, & AD&D Flexible Spending Account (FSA) Health Savings Account (HSA) 401(k) with company match Paid Time Off (PTO) Employee Stock Ownership Plan (ESOP) Wellness Program Parental Leave Benefit Tuition Reimbursement Employee Referral Program Propane Discounts Responsibilities • Answering phones, chat, social media, or email in a polite, courteous, and professional manner. • Works with customers daily to sustain and improve business relationships. • Ask probing questions to identify customer issues or concerns. • Ensures accurate account maintenance and updating of account information. • Uses next call avoidance technique to mitigate future questions. • Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. • Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. • Supports the set-up of new customer accounts. • Meet or exceed minimum performance standards outlined in company policy. Qualifications High School Diploma or equivalent. 1 or more year(s) of customer service experience. Exceptional customer service and negotiation skills. Strong organizational skills with typing and data entry experience. Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. Proficient in Microsoft Office including Excel, Word, and Access. Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or any time in the future, require sponsorship for an employment visa. We can recommend jobs specifically for you! Click here to get started.

BlueWave is hiring a Steam Turbine Fleet Team Manager for an energy/power client with headquarters in Palm Beach Gardens, FL, 33410. As Steam Turbine Fleet Team Manager you will be responsible for: Responsibilities Leadership of the team to meet or exceed stated goals and objectives. Build and maintain relationships with peers, plant management, OEMs, and other supporting/customer organizations. Provide technical oversight and guidance for trouble shooting and technical decision making, ensuring consistency across the fleet; Nuclear, Combined Cycler, Conventional, and Solar Thermal Manage documentation and currency of Engineering Requests, Work Orders, OEM Bulletins and change management in our work management system; Maximo. Support proactive outage planning and annual budget planning, ensuring that plans account for fleet lessons learned. Demonstrates a high degree of creativity, foresight, and mature judgment in planning, organizing, and guiding extensive engineering programs and activities Leadership of team communication rhythms and accountability for risk assessment and technical decision making for the combustion turbine fleet. Consolidation and presentation of root cause analyses, fleet challenges, and OEM progress to senior leadership. Delivery on all relevant business goals and objectives. Requirements Bachelor of Science in Engineering Experience: 8 years turbomachinery engineering Demonstrated technical leadership experience Overnight travel may be required, but typically does not average more than 10% on an annual basis After-hours support is expected and typically involves phone consultations with actual call outs on rare occasions. Job specifics Employment Type: Full-Time in Palm Beach Gardens, FL, 33410. Relocation assistance is offered. Benefits: Competitive Salary, Medical, Dental, Vision, 401k, Vacation Package and Stock Options Closing BlueWave specializes in recruiting high-performing team members for technology, marketing, federal services, and leadership roles. We provide comprehensive staffing support for recruiting, hiring, and onboarding permanent and contract employees. BlueWave is headquartered in Downtown Orlando, Florida with the flexibility to build teams nationally. With our boutique and personal approach, we get the right people in your company quickly without sacrificing quality.

Acuren is seeking an Office Manager for operations in Orlando, FL. Responsible for managing the office, payroll, accounting functions; provides customer service support; performs Human Resources activities; provides administrative support to staff and Division Manager at the location. Responsibilities * Enter hours timely and effectively for weekly for payroll. * Provide weekly P&L report to Manager (Sales and Expenses). * Assist with and ensure compliance with Account Payable procedures. * Assist with forecasting reports - Flash report. * Act as liaison to HR with regards to employee relations/policy/benefit issues, * Assist in the completion of End of Month Closing. * Track and retrieve Aged invoices for payment. * Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. * Answer and direct incoming phone calls. * Provide administrative support * Generate region invoicing weekly. * Generate end of month accruals and deferrals. * Post customer payments. Post revenues by verifying and entering transactions. * Update and maintain receivables by totally unpaid invoices. * Research and solve payment discrepancies by obtaining and investigating information from sales, specific division, and other departments within the organization. * Adjust accounts or ledgers as applicable. * Support controller and accounting team with various administrative functions. * Follow filing procedures to ensure the divisions compliance. * Performs other related duties assigned by Manager. Requirements * Minimum 2 to 4 years of management and/or accounting experience * Associates degree or higher in Business or related field; desired but not required * Proficient with MS Office: Word, Excel, PowerPoint * Ability to meet stringent deadlines * Self-starter, enthusiastic, and cooperative attitude * Ability to maintain focus on multiple projects * Demonstrated experience in high volume Accounts Payable, creating, tracking and analyzing Journal Entries. * Experience with P&L Statements and P&L Analysis with knowledge and understanding of accrual accounting. * Excellent math skills with the ability to create and manipulate Excel spreadsheets. * Experience in accounts receivable including invoicing and collections, interpreting contract billing language. * Ability to self-direct to accomplish the work of the office. * Strong interpersonal, communication, and team-oriented skills. * Ability to work in a fast-paced office environment * Willingness and ability to work overtime routinely. * Strong interpersonal, communication and team-oriented skills * Highly detail oriented with exceptional planning and organization skills * Strong problem analysis and problem resolution skills * Highly adaptable with ability to work in a fast-paced office environment * MUST BE ABLE TO PASS A DRUG/ALCOHOL AND BACKGROUND SCREENS. Benefits * Competitive Salary * Medical, dental, vision, and supplemental insurance * 401K Plan * Paid Holidays * Paid Time Off Working Conditions Working Conditions: * Office environment with limited physical effort, continuous mental effort, and frequent complex requests for assistance. * Sitting for extended periods of time Company Overview Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services. Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments. Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Part-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits 401 (K) with generous company match Paid Time Off (PTO) Paid training Employee Stock Ownership Plan (ESOP) Propane Discounts Responsibilities Answering phones, chat, social media, or email in a polite, courteous, and professional manner. Works with customers daily to sustain and improve business relationships. Ask probing questions to identify customer issues or concerns. Ensures accurate account maintenance and updating of account information. Uses next call avoidance technique to mitigate future questions. Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. Supports the set-up of new customer accounts. Meet or exceed minimum performance standards outlined in company policy. Qualifications High School Diploma or equivalent. 1 or more year(s) of customer service experience. Exceptional customer service and negotiation skills. Strong organizational skills with typing and data entry experience. Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. Proficient in Microsoft Office including Excel, Word, and Access. Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or any time in the future, require sponsorship for an employment visa. We can recommend jobs specifically for you! Click here to get started.

**Company:** NextEra Energy **Requisition ID:** 90560 Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation's most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we're redefining what's possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy. **Position Specific Description** NextEra Energy's Power Generation Division is looking for a Manager of the Steam Turbine Fleet Team (STFT) in Engineering and Operations Support Services (EOSS). This position will include responsibilities for leading daily work activities, with ownership of financial, reliability, troubleshooting, and work/outage planning. Additionally, this role will include working on strategic initiatives to reduce forced outage rates, O&M expense, and to improve overall fleet reliability and availability. Employees in this role have broad responsibilities for the overall performance and health of all NextEra steam turbine assets. Successful management of this large fleet requires balancing strategic, financial, and reliability goals. Strong relationships with the plants, plant management, central maintenance, finance, peer engineering organizations, and OEMs/contractors are a necessity to be successful in this role. **Responsibilities** The STFT Manager will own and be accountable for the following key responsibilities: + Responsibility for leadership of the STFT to meet or exceed stated goals and objectives. + Build and maintain relationships with EOSS peers, plant management, OEMs, and other supporting/customer organizations. + Provide technical oversight and guidance for trouble shooting and technical decision making, ensuring consistency across the fleet; Nuclear, Combined Cycler, Conventional, and Solar Thermal + Manage documentation and currency of Engineering Requests, Work Orders, OEM Bulletins and change management in our work management system; Maximo. + Support proactive outage planning and annual budget planning, ensuring that plans account for fleet lessons learned. + Demonstrates a high degree of creativity, foresight, and mature judgment in planning, organizing, and guiding extensive engineering programs and activities + Leadership of team communication rhythms and accountability for risk assessment and technical decision making for the combustion turbine fleet. + Consolidation and presentation of root cause analyses, fleet challenges, and OEM progress to senior leadership. + Delivery on all relevant business goals and objectives. Required Qualifications + Bachelor of Science in Engineering + Experience: 8 years turbomachinery engineering + Demonstrated technical leadership experience + Overnight travel may be required, but typically does not average more than 10% on an annual basis + After-hours support is expected and typically involves phone consultations with actual call outs on rare occasions. Preferred Qualifications + 10+ years of steam turbine engineering experience + Strong communications/presentation skills + Demonstrated field experience + Six Sigma certification **Job Overview** Employees in this role oversee a team of technical specialists. Individuals provide managerial and technical support to a services organization that is effective in supporting the plant/site organization. **Job Duties & Responsibilities** - Interacts with different levels both within the business unit and the company as well as other companies to determine feasibility, cost effectiveness, reliability and quality of products and services - Builds a high performance organization that delivers total operational excellence - Performs other job-related duties as assigned **Required Qualifications** - High School Grad / GED - Bachelor's or Equivalent Experience - Experience:5+ years **Preferred Qualifications** - Bachelor's - Engineering NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Clickto learn more. **Employee Group:** Exempt **Employee Type:** Full Time **Job Category:** Technical Specialist **Organization:** Florida Power & Light Company **Relocation Provided:** Yes, if applicable NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call **************. Please do not use this line to inquire about your application status. NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. NextEra Energy **does not** accept any unsolicited resumes or referrals from **any third-party recruiting firms or agencies** . Please see ourfor more information. \#LI-ER1

**About Us** We are a leading industrial mechanical, electrical, and civil construction services provider for the fossil and nuclear power, pulp and paper, chemical, mining, and general manufacturing industries. We provide a full range of industrial facilities maintenance and process maintenance services. **Job Summary** MOR PPM is hiring for the position of City of Lakeland Office Manager. This position will be responsible for overseeing all the contract obligations as required by the City of Lakeland per contract specifications. **Essential Duties & Responsibilities** + Communicate with the various City of Lakeland Department managers regarding current contract staffing personnel status and staffing for future needs. PPM employees will be assigned at multiple locations within the City of Lakeland network. + Coordinate with MOR PPM HR department to recruit, interview, test, and hire approved candidates. + Coordinate any personnel changes including placement among other departments, promotion, performance review, safety adherence, leave of absence and terminations. + Support MOR PPM HR department for all employee benefit programs provided to contract employees. + Oversee and support processing of all contract weekly labor payroll as reported by City of Lakeland departments and subsequent input to MOR PPM payroll system. Oversee and support weekly invoicing to City of Lakeland. Scheduling this work for deadline input and accuracy of all data is critical. + Conduct new hire safety video training as well as conducting periodical safety audits throughout departments. Respond and investigate all vehicle/equipment, personal incidents/injuries, according to MOR PPM Safety department procedures. + Communicate and report to MOR PPM Regional Manager on weekly basis and immediately for all incidents. **Qualifications** + At least 4 years' working experience with managing supplemental labor contracts, or managing multiple office locations, or managing multiple projects. + Must possess high school diploma or equivalent. Preferred candidates will have completed accredited training program or completion of associate's degree. + Possess excellent attention to detail and accuracy in a fast-paced environment with a proven ability to manage multiple tasks simultaneously. + Possess ability to work collaboratively and provide a high level of customer service to both internal and external customers. + Possess exceptional interpersonal/analytical/organizational, as well as verbal and written communications skills. + Experience with MS 365 preferred. Intermediate Excel experience is critical to completing tasks and reporting. + Must have valid Florida Driver's License with a clean driving record. **Physical Requirements/Job Site Requirements:** + Must be able to complete hiring paperwork electronically through DocuSign + Must complete Tappisafe online training + May be required to lift and carry items weighing up to 50 pounds + Must possess enough strength and stamina to perform the technical duties and essential functions as identified above + Must be able to move in and around confined spaces and uneven areas + Must have full range of motion consistent with age + Must be able to climb and maintain balance ladders + Must be able to adequately hear and respond to voice commands and alerts from other employees, alarms and other job-related noises + Visual acuity, depth perception and color discrimination consistent with that required to work at heights and on uneven surfaces + Safety/Steel toe shoes are required \#PPM **Equal Opportunity Employer** As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled **Notice to Prospective Employees** Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here (************************************** . Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Email a Friend Email a Friend **Job Locations** _US-FL-Lakeland_ **ID** _2025-4845_ **Company** _MOR PPM, Inc._ **Category** _Administrative Services_ **Position Type** _Full-Time_ **Location Type** _Onsite_ **Posted Date** _3 months ago_ _(10/16/2025 11:59 AM)_