Tecovas jobs in Salt Lake City, UT

Job Title: Assurance Quality Lead Duration: 6+ month We are seeking an experienced Quality Lead to define and drive the QA strategy for Project Midas, ensuring the highest standards of quality across manual and automated testing. The ideal candidate will combine technical expertise in QA methodologies and automation frameworks with strong leadership skills, building a culture of quality and continuous improvement across the organization. Key Responsibilities Strategy & Framework ● Develop and own the QA strategy aligned with Project Midas objectives. ● Establish and enforce QA processes, standards, and governance for both manual and automated testing. ● Define and monitor KPIs and quality metrics to measure and communicate success. ● Advocate for QA best practices across development, DevOps, and product teams. Automation & Tools ● Evaluate, select, and implement automation tools for functional, regression, and performance testing. ● Design and drive scalable, maintainable automation frameworks integrated with CI/CD pipelines. ● Ensure automation solutions evolve with the project and support long-term maintainability. Team Leadership ● Build, scale, and mentor a high-performing QA team. ● Manage hiring, onboarding, performance reviews, and professional development. ● Foster a culture of quality, accountability, and continuous improvement. ● Collaborate cross-functionally to embed QA early in the software lifecycle. Execution & Delivery ● Oversee comprehensive test planning, execution, and reporting for all releases. ● Manage defect triage and ensure timely resolution and root-cause analysis. ● Ensure compliance with internal standards, industry best practices, and relevant regulations. ● Provide leadership in risk assessment, quality assurance, and release readiness decisions. Qualifications ● Proven experience as a QA Lead or similar role in large-scale enterprise projects. ● Strong expertise in QA methodologies, test automation frameworks, and tools (e.g., Selenium, Cypress, JMeter). ● Solid understanding of CI/CD pipelines, DevOps practices, and cloud platforms (Azure preferred). ● Excellent leadership, communication, and stakeholder management skills. ● Strong analytical and problem-solving abilities, with a track record of delivering high-quality solutions.

We have partnered with a company that is a leader in Intraoperative Neurophysiologic Monitoring (IONM) and Electroencephalography (EEG) medical services. This role would be working in the Ortho, Spine, Neuro, ENT, vascular, cardiothoracic, pain, & surgery centers! Compensation & Highlights : Competitive base Full health, PTO, 401k with 3% match SKILLS & REQUIREMENTS: EMG, SSEP, TcMEP experience. (nice to have) Familiarity within the Spine, Neuro, ENT, and Cardiovascular industries

We are a mission-driven organization that was born out of the health care research at Harvard Business School led by Michael Porter and Bob Kaplan. We provide health systems, surgery centers, and physicians with comprehensive insight into their surgical care through our software and empower them to improve their finances and deliver the best care possible to their patients. We integrate sophisticated analytics with deep industry knowledge. We are thought leaders, and our impactful work in improving health care efficiency and effectiveness has been recognized and featured in publications like the Harvard Business Review and The Wall Street Journal . We are well capitalized and backed by leading VCs, including General Catalyst, Founder Collective, Fulcrum Equity Partners, and Tectonic Ventures. Join us in our mission to reshape health care through innovation and insight. Position Overview - Mid-Senior Healthcare Client Partner Role Avant-garde Health seeks a leader in healthcare performance improvement to join our dynamic Customer Success team. You will collaborate closely with hospital executives and clinicians, utilizing our cutting-edge technology and data analytics to identify opportunities for enhancing care processes, reducing costs, and improving outcomes. This is an ideal position for candidates with backgrounds in healthcare technology, advanced data analytics, and technical account management. We are looking for candidates who are passionate about bringing their advanced analytical skills and customer success expertise to drive impactful change within our client hospitals. Your role will be pivotal in fostering long-term relationships with our clients, serving as a trusted partner in their journey towards delivering higher quality, more cost-effective healthcare. Key Responsibilities: Utilize Avant-garde's proprietary SaaS analytics platform to uncover client-specific insights and opportunities for performance improvement. Collaborate with physicians, perioperative directors, supply chain leaders, nursing, and other roles/depts. within hospitals and ASCs to prioritize and develop action plans based on identified opportunities. Perform rigorous data analyses and present compelling insights and recommendations to client stakeholders on a daily, weekly, and quarterly basis. Manage and nurture relationships with multiple stakeholders within client organizations, serving as a trusted advisor. Participate in new client onboarding and training sessions. Monitor client engagement and track key metrics to measure value creation. Drive client growth by extending solutions into new locations or clinical specialties. Contribute to building a learning community among Avant-garde's client base through webinars and discussions. Hybrid location (2 days/week in the Boston office and 3 days/week from home). Travel to client sites for in-person meetings with executives, physicians, etc. (~15% travel). Qualifications: Strong analytical and problem-solving skills, with a focus on data-driven decision-making. Proficiency in data manipulation and analysis using Excel pivot tables. Excellent communication and presentation abilities. Ability to thrive in a fast-paced startup environment. Skills & Experience: Education: Graduate degree required: MBA, MHA, MPH, or equivalent. Experience: 7+ years of experience in healthcare delivery/operations, management consulting, or related fields. Minimum of 3 years focused on healthcare audiences, including hospitals, health systems, physicians, and surgery centers. 3+ years of hospital experience working with management and C-level stakeholders. Experience working with large data sets from multiple sources, running customized reports using Excel Pivot Tables, and presenting the results to physicians and C-level stakeholders strongly preferred.

The IT Helpdesk Support position provides frontline technical assistance to students, faculty, and staff, ensuring reliable access to campus technology and smooth daily operations. This role requires exceptional customer service, strong technical troubleshooting skills, and the ability to work in a fast-paced academic environment. Key Responsibilities: · Provide in-person, phone, and email technical support for Windows, mac OS, and mobile devices with a focus on high-quality customer service. · Troubleshoot network and Wi-Fi issues, printer connectivity, classroom technology, audiovisual equipment, and other campus systems to minimize instructional disruptions. · Manage and maintain the IT Helpdesk ticketing system, including triaging, tracking, and resolving support requests in a timely manner. · Maintain inventory of IT hardware and peripherals; coordinate imaging, configuration, distribution, and replacement of devices for employees and computer labs. · Support campus VoIP phone systems, including device setup, number assignments, call routing, voicemail configuration, and troubleshooting. · Assist with cybersecurity operations, including endpoint protection (SentinelOne or similar) and enforcement of user security best practices. · Provide support for Zoom-equipped classrooms and hybrid learning environments; train faculty and staff and troubleshoot live instructional sessions. · Build, update, and deploy standardized computer images to ensure consistent software configurations and security compliance. Requirements: · Demonstrated experience supporting Windows and mac OS operating systems. · Proficiency in troubleshooting: o Wi-Fi and network connectivity issues o Printer and peripheral connection problems o Hardware, software, and operating system issues · Hands-on experience with: o Active Directory (user and group management) o Google Workspace, Microsoft 365, and Zoom administration o Computer imaging and deployment tools o Endpoint security systems (SentinelOne or similar) o IT Helpdesk ticketing systems and workflow processes · Excellent communication, customer service, and interpersonal skills. · Strong problem-solving ability, attention to detail, and sense of urgency. · Ability to multitask and work independently in a fast-paced setting. · Collaborative mindset with a willingness to learn new systems quickly. Additional Details: · Flexible working hours required. · Some weekend availability is needed during the start of each semester and for major events such as Commencement, OAKtoberfest, and Orientation. Qualifications · Bachelor's degree in Computer Science, Information Technology, or a related field; or equivalent professional experience. · 1-3 years of experience in an IT Helpdesk or technical support role. · Experience in a higher-education IT environment is preferred but not required.

About You: You have several years of experience with full-stack web development. Our application is built with Next.js/TypeScript/Tailwind on the frontend, Python/FastAPI/Postgres/Redis on the backend. You understand how to build resilient applications with LLMs: managing tool calls, prompts, cost/latency tradeoffs, etc. You can talk directly with customers, analyze usage data, and iterate based on feedback. You can make sound product decisions on your own. You have clear likes and dislikes about AI coding tools you have tried, and know what should be better. We dogfood a lot! About Us: Indent is building the platform that every software engineer begins and ends their day in. Our customers are large engineering teams who use Indent for everything from incident response to code review to data analysis. Indent is built to handle these tasks in the real world (think analyzing a 30,000 table warehouse, not vibe querying a tiny Postgres instance) with minimal setup. We are a small, engineering-focused team. We come from a background of systems and infrastructure engineering, working on things like the Swift Compiler, distributed data orchestration software, and scaled video conferencing systems. We think that rigor is an advantage in this get-rich-quick market. We are taking an ambitious approach to a massive market. At Indent, one engineer can own a product like the Incident Response Agent that outperforms entire companies solving the same problem.

We're working with a Series A health tech start-up pioneering a revolutionary approach to healthcare AI, developing neurosymbolic systems that combine statistical learning with structured medical knowledge. Their technology is being adopted by leading health systems and insurers to enhance patient outcomes through advanced predictive analytics. We're seeking Machine Learning Engineers who excel at the intersection of data science, modeling, and software engineering. You'll design and implement models that extract insights from longitudinal healthcare data, balancing analytical rigor, interpretability, and scalability. This role offers a unique opportunity to tackle foundational modeling challenges in healthcare, where your contributions will directly influence clinical, actuarial, and policy decisions. Key Responsibilities Develop predictive models to forecast disease progression, healthcare utilization, and costs using temporal clinical data (claims, EHR, laboratory results, pharmacy records) Design interpretable and explainable ML solutions that earn the trust of clinicians, actuaries, and healthcare decision-makers Research and prototype innovative approaches leveraging both classical and modern machine learning techniques Build robust, scalable ML pipelines for training, validation, and deployment in distributed computing environments Collaborate cross-functionally with data engineers, clinicians, and product teams to ensure models address real-world healthcare needs Communicate findings and methodologies effectively through visualizations, documentation, and technical presentations Required Qualifications Strong foundation in statistical modeling, machine learning, or data science, with preference for experience in temporal or longitudinal data analysis Proficiency in Python and ML frameworks (PyTorch, JAX, NumPyro, PyMC, etc.) Proven track record of transitioning models from research prototypes to production systems Experience with probabilistic methods, survival analysis, or Bayesian inference (highly valued) Bonus Qualifications Experience working with clinical data and healthcare terminologies (ICD, CPT, SNOMED CT, LOINC) Background in actuarial modeling, claims forecasting, or risk adjustment methodologies

Job purpose The Laboratory Manager will work in coordination with Stone Clinical Laboratories/Gulf South Diagnostics leadership and in alignment with established Stone Clinical Laboratories/Gulf South Diagnostics strategies and policies to provide, maintain, control, and improve laboratory testing services. The Laboratory Manager is responsible for day-to-day supervision of testing personnel, reporting of test results, and proper performance of all laboratory procedures while working closely with the Technical and General Supervisors and Laboratory Director. The Laboratory Manager shall conduct job responsibilities in accordance with the standards set forth by Stone Clinical Laboratories policies and procedures, applicable federal and state laws, and applicable professional standards. Duties and responsibilities Included, but not limited to: · Participate in the establishment and maintenance of laboratory policies and procedures · Participate in the establishment of ranges, specimen requirements for tests, and acceptance criteria · Perform QC testing and recognize deviation from acceptable values · Follow established protocol for remedial action for QC variances · Ensure proper maintenance is completed · Ensure calibration period is adequate to cover testing · Oversee and direct proficiency survey testing · Assure remedial or corrective actions take place when test systems deviate from the laboratory's specified performance specifications · Ensure testing and recording of results in all lab areas are managed by the technical team · Understand reference laboratory workflow · Provide resolution for technical and non-technical variances occurring in the laboratory · Verify the Lab Director's review of monthly QC, maintenance, patient records, and QA monitors · Ensure test analysis and specimen examination meets all acceptable performance criteria · Evaluate and/or implement new procedures, tests, or methodologies · Ensure that patient test results are reported & all criteria for test performance characteristics are acceptable · Organize workflow and ensure that employees understand their duties · Provide orientation to testing personnel ensuring lab users are trained on the correct use of the lab equipment · Ensure all users of the lab are wearing the appropriate PPE · Ensure all CAP, CLIA, OSHA, HIPAA, and any other appropriate regulatory standards are adhered to while performing related duties · Identify and resolve workplace problems, including tardiness or absenteeism · Ensure that the laboratory is cleaned/sanitized and maintain inventory in a neat and acceptable manner · Familiarity with LC-MS/MS instruments · Perform other similar or related duties as requested or assigned The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Required · Bachelor of Science or higher in medical technology, chemistry, toxicology, or related science plus 4+ years of high-complexity toxicology testing experience Preferred · Previous experience working autonomously in a clinical chemistry environment preferred · Prior experience in general blood testing preferred · Method development/validation experience considered a plus but not required · Previous lab management/supervisory experience preferred Working conditions · May be exposed to noise, dirt, dust, fumes, loud noises and blood borne pathogens. · Must be able to work under stress and in fast-paced environment. · Emergent situations could extend working hours or require infrequent week-end work. Physical requirements Must be able to work under conditions that require sitting, standing, walking, lifting, bending, reaching, pulling, grasping, talking, hearing and seeing. Reasonable accommodation may be made to accommodate a qualified individual with a disability.

We are seeking a Senior Identity and Access Management (IAM) Engineer with deep expertise in Ping Identity solutions and AWS architecture. This role is a 50/50 mix of design and hands-on development, requiring someone who can lead complex IAM projects, guide the team, and execute independently. The primary focus will be Customer Identity and Access Management (CIAM), integrating third-party and B2B applications using Ping as the core infrastructure. Key Responsibilities Design and build IAM solutions leveraging PingFederate, PingDirectory, and PingOne. Implement OIDC/OAuth protocols and manage secure token exchange. Develop and deploy complex AWS-based architectures, including Lambda, Kafka, OpenSearch, and Terraform for automation. Onboard third-party and partner applications into CIAM systems. Collaborate on PingOne DaVinci workflows and PingOne MFA integrations. Ensure scalability, security, and monitoring of IAM systems using AWS-native tools. Work independently to deliver solutions and provide technical leadership to the team. Required Skills & Experience Strong hands-on experience with PingFederate, PingDirectory, and PingOne. Familiarity with PingOne DaVinci, PingOne MFA, and risk-based solutions like PingOne Protect. Expertise in AWS services (Lambda, Kafka, OpenSearch) and Terraform. Deep understanding of OIDC/OAuth and token exchange mechanisms. Experience with CIAM implementations and onboarding external apps. Ability to design and build complex IAM solutions from scratch. Excellent communication and problem-solving skills. Nice-to-Have Experience with PingOne Advanced Services (managed hosting). Knowledge of risk evaluation and adaptive authentication.

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.

Director of Regional Fulfillment Center (RFC) Operations Division: DreamLine Reports To: General Manager - DreamLine Division We are seeking an experienced and results-driven Director of Regional Fulfillment Center (RFC) Operations to lead the performance, process improvement, automation, and execution of DreamLine's warehousing, order fulfillment, and distribution operations across our flagship Warminster facility. The Director of RFC Operations is responsible for ensuring world-class service delivery across warehouse operations, order processing, and logistics-driving excellence in speed, accuracy, and customer experience. This role will build scalable processes, strengthen operational systems, and lead a high-performing team that positions DreamLine for continued growth within American Bath Group's (ABG) one-stop-shop platform. Key Responsibilities Operations & Distribution Management Lead all aspects of RFC operations, including order fulfillment, shipping, warehousing, and reverse logistics. Develop and implement operational strategies that improve service levels, accuracy, and throughput while controlling cost. Monitor and improve RFC KPIs (on-time delivery, inventory turns, order accuracy, warranty cycle time, etc.). Create KPI Dashboard and Scorecard Oversee facility layout, workflow optimization, and equipment investments to increase efficiency and safety. Ensure flawless execution in a high-volume, time-sensitive environment supporting both B2C and B2B channels. Ensure 100% compliance with retail customers to avoid unnecessary fines. Understand customer regulation and expectation. Provide monthly compliance scorecard to leadership. Support Dreamline expansion into retail instore and wholesale channels, understanding and executing on the unique needs of each channel. Ensure the inventory system matches what's physically in stock and successfully run the annual physical inventory process. Workforce Leadership Lead, coach, and develop managers, supervisors, and associates within RFC operations. Foster a culture of accountability, performance, and engagement. Build organizational capacity through succession planning, performance management, and leadership development. Customer Experience & Quality Ensure all orders meet established service standards and customer expectations. Partner with Customer Experience and Sales teams to resolve order issues, improve cycle time, and enhance overall satisfaction. Implement quality and process controls that reduce defects, rework, and warranty claims. Partner with Engineering team to ensure all products meet customer specifications. Health, Safety & Compliance Champion a proactive safety culture across the RFC network, ensuring adherence to OSHA, DOT, and company standards. Maintain clean, organized, and audit-ready facilities that meet or exceed environmental and regulatory requirements. Lead safety committees, risk assessments, and preventive initiatives to achieve zero-incident performance. Technology & Continuous Improvement Utilize ERP, WMS, and Power BI tools to monitor metrics and drive operational visibility. Implement automation, standard work, and process improvement methodologies (Lean, Six Sigma, etc.) to increase productivity. Lead cross-functional projects that integrate new systems, technologies, or network capabilities. Data driven approach to Damage in Transit (DIT). Work with logistics and product teams to improve packaging, distribution methods to reduce damage, improve profitability and customer experience. Financial & Strategic Management Develop and manage RFC operating budgets, including labor, freight, and capital expenses. Identify cost-reduction opportunities through improved processes, routing, and network design. Contribute to long-range distribution network planning and the scaling of RFC capabilities across ABG. Core Competencies Leadership & Influence - Inspires performance through clarity, accountability, and action. Operational Excellence - Deep expertise in fulfillment, distribution, and warehouse optimization. Decision-Making & Problem Solving - Uses data and analysis to drive decisions at speed. Customer Focus - Committed to delivering a flawless experience to both internal and external customers. Financial Acumen - Skilled in budgeting, cost control, and ROI evaluation of operational investments. Change Leadership - Thrives in fast-paced environments and leads teams through transformation. Collaboration - Works cross-functionally to align RFC execution with company goals. Qualifications Bachelor's degree in supply chain, Logistics, business or related field. 5 to 10 years of progressive experience in fulfillment, warehousing, or logistics leadership roles. 5+ years in senior management with multi-site or multi-channel distribution exposure. Proven track record leading high-volume, high-complexity e-commerce or omni-channel fulfillment operations. Experience implementing ERP/WMS systems and developing analytics tools (Power BI, Tableau, etc.). Strong knowledge of freight, packaging, inventory management, and network optimization. Demonstrated ability to lead through data, influence across functions, and drive measurable improvement. Excellent written and verbal communication skills. Demonstrated Alignment with ABG's Essential 6: Hyper Competitive, Exceptional Executor: Drives action-based results through data-driven decision making, strategic execution, and disciplined accountability. Resourcefulness: Visualizes, plans, and delivers with limited resources while maintaining operational excellence. Agility: Quickly adapts strategies and redeploys resources to meet evolving business needs in a dynamic environment. Organizational Design: Builds modern, effective structures that align people, process, and performance. Player/Coach: Balances strategic leadership with a willingness to engage hands-on to drive execution and results. Coachability: Exhibits openness to feedback and continuous learning with a low-ego, high-growth mindset. Work Environment: Onsite Benefits: 401(k), Health Insurance (Medical, Dental, Vision) Workforce Size: ~200 Company Overview American Bath Group (ABG) is a manufacturing, e-commerce, assembly, and distribution leader specializing in bathware products. With seventeen divisions across 37 facilities in North America, ABG's 5,000-member workforce produces high-quality, long-lasting products that improve the lives of customers every day. ABG's portfolio includes some of the industry's most recognized brands-Bootz, DreamLine, Vintage, and Mr. Steam-offering showers, bathtubs, bases, doors, wall panels, vanities, whirlpools, and more. ABG products are sold through commercial, wholesale, e-commerce, and retail channels to a diverse customer base of builders, plumbers, contractors, and end-users. ABG is an equal opportunity employer committed to providing an inclusive, respectful, and diverse workplace where every employee is valued and empowered to contribute to our success. Job Type: Full-time

About You: You will be working on our backend built with Python/FastAPI (with lots of asyncio), Postgres, and Redis. You should be immediately productive coming into a codebase on this stack. You understand how to build resilient applications with LLMs: managing tool calls, prompts, cost/latency tradeoffs, etc. You have clear likes and dislikes about AI coding tools you have tried, and know what should be better. We dogfood a lot and at the end of the day, we're building for software engineers like ourselves. About Us: Indent is building the platform that every software engineer begins and ends their day in. Our customers are large engineering teams who use Indent for everything from incident response to code review to data analysis. Indent is built to handle these tasks in the real world (think analyzing a 30,000 table warehouse, not vibe querying a tiny Postgres instance) with minimal setup. We are a small, engineering-focused team. We come from a background of systems and infrastructure engineering, working on things like the Swift Compiler, distributed data orchestration software, and scaled video conferencing systems. We think that rigor is an advantage in this get-rich-quick market. We are taking an ambitious approach to a massive market. At Indent, one engineer can own a product like the Incident Response Agent that outperforms entire companies solving the same problem.

📍 Boston Metro | 🕒 Full-Time, In-Person, Remote, or Hybrid Key Responsibilities & KPIs 1. Strategic & Operational Leadership Responsibilities: Partner with the CEO to define and execute Dumpling Daughter's 3-year growth plan and operational roadmap. Translate strategic goals into actionable, measurable plans with clear ownership, budgets, and KPIs. Drive continuous improvement, speed, and cost efficiency across all areas of the business. Lead monthly operations reviews and OKR tracking. KPIs: Achievement of annual growth and profitability targets % of strategic initiatives delivered on time and on budget Employee engagement >85% 2. Supply Chain & Production Management Responsibilities: Oversee sourcing, procurement, and co-manufacturing for dumplings and sauces. Manage relationships with co-packers, ingredient suppliers, and cold storage partners. Ensure food safety, quality assurance, and regulatory compliance (USDA, FDA). Implement production planning to meet demand across retail, restaurant, and DTC channels. KPIs: Cost of Goods Sold (COGS) % improvement YoY On-time, in-full (OTIF) deliveries ≥ 95% Production yield > 98% Quality incident rate < 0.5% of total units 3. Logistics, Fulfillment & Distribution Responsibilities: Lead cold chain logistics, inventory management, and fulfillment operations. Manage third-party logistics (3PLs) for retail and e-commerce distribution. Optimize warehouse operations to balance inventory turns and freshness. Build reliable, scalable systems for regional and national distribution. KPIs: Fulfillment accuracy ≥ 99% Inventory turnover 8-10x per year Freight cost per unit (target reduction YoY) Average delivery time (target improvement YoY) 4. Commercial Operations & Launch Readiness Responsibilities: Partner with Sales and Marketing to operationalize product launches and new retail expansion. Ensure production, packaging, and logistics readiness for new SKUs or new channels. Collaborate on demand forecasting, pricing, and inventory optimization. Support expansion into new regions, retailers, and foodservice partners. KPIs: Product launch on-time rate ≥ 95% Forecast accuracy ≥ 85% Out-of-stock rate < 3% across SKUs Gross margin improvement YoY 5. Financial & Performance Management Responsibilities: Build and manage annual operating budget; drive cost discipline and operational efficiency. Partner with Finance to manage working capital, cash flow, and inventory economics. Monitor key metrics through dashboards and operational reporting. Identify and execute cost reduction and margin improvement initiatives. KPIs: Gross margin % (target improvement YoY) EBITDA margin growth YoY Cash conversion cycle improvement Operational expense ratio (OpEx as % of revenue) 6. Team Leadership & Culture Responsibilities: Build and lead a high-performing operations team spanning supply chain, QA, and logistics. Hire, coach, and develop talent; establish clear accountability and growth paths. Reinforce Dumpling Daughter's culture of quality, authenticity, and teamwork. Champion diversity, inclusion, and a positive, collaborative environment. KPIs: Team retention ≥ 90% Employee engagement ≥ 85% Leadership succession & internal promotion rate ≥ 20% 7. Systems, Compliance & Continuous Improvement Responsibilities: Implement systems (ERP/MRP, inventory, QA) to scale operations and improve visibility. Ensure full compliance with all regulatory, labeling, and food safety requirements. Drive automation, process simplification, and waste reduction. Lead sustainability and responsible sourcing initiatives. KPIs: Audit/compliance success rate 100% Reduction in manual processes ≥ 20% YoY Waste reduction % of output ERP utilization rate ≥ 90% Qualifications 10+ years of experience in food manufacturing, CPG, or FMCG operations, ideally including frozen or refrigerated foods. Proven success scaling supply chain and production in a high-growth food brand. Experience managing co-packers, 3PLs, and cold chain logistics. Deep understanding of food safety, quality, and compliance (FDA/USDA). Strong financial and analytical skills; P&L ownership preferred. Entrepreneurial mindset, hands-on leadership style, and collaborative approach. Bachelor's degree required; MBA or equivalent experience preferred. Why Join Dumpling Daughter Join a beloved, mission-driven food brand entering its next phase of national growth. Opportunity to build systems, teams, and scale from the ground up. Competitive compensation, including equity participation. Be part of a company that blends family values, cultural authenticity, and commercial ambition. How to Apply: Send your resume and a cover letter to ****************************

Title: Business Analyst Duration: 12-14 Months + Must Have Skills: Order to Cash Business Analysis POSITION SUMMARY: The Business Analyst is responsible for supporting the Order to Cash reporting workstream as we approach System Integration Testing (SIT) through User Acceptance Testing (UAT), Training, and Deployment phases. This role will primarily focus on testing activities including development of test scenarios, test cases, and test steps while serving as a liaison between the business and IT department. The Business Analyst ensures that testing requirements and results are clearly documented, communicated, and validated to support the successful implementation of the Order to Cash system. PRINCIPAL RESPONSIBILITIES: Testing Support Develop comprehensive test scenarios, test cases, and detailed test steps for the Order to Cash reporting workstream Execute test cases during SIT and support business users during SIT & UAT execution. Document and track defects, working closely with development teams to ensure timely resolution Validate fixes and conduct regression testing as needed Prepare test summary reports and communicate testing progress to stakeholders Implementation Support Support training material development and delivery for end-users Assist with cutover planning and execution activities Provide post-implementation support to address user queries and issues Business Analysis Coordinate with business stakeholders to validate that test scenarios cover all critical business processes Create and maintain detailed documentation of testing requirements and results Facilitate communication between technical teams and business users during testing cycles Support quality assurance efforts using data analysis/profiling during pre- and post-implementation reviews Collaborate with technical teams to ensure reporting solutions meet business requirements within Oracle ERP

Who We Are At City Storage Systems (CSS), we are dedicated to building Infrastructure for Better Food. Our mission is to empower restaurateurs worldwide to thrive in the online food delivery market. By making food more affordable, of higher quality, and convenient, we're transforming the industry for everyone, from budding entrepreneurs opening their first restaurant to global quick-service chains. What You'll Do As a backend-focused Software Engineer at CSS, you'll play a crucial role in our data-driven development team, helping to advance our state-of-the-art menu platform. Your responsibilities will include: Data-Driven Development: Contribute to our data-centric development efforts. Project Planning: Participate in strategic planning for various internal tools. Agile Methodologies: Implement and test software using agile methodologies. Collaborative Teamwork: Work closely with a team to enhance and support our technology. Code Contribution: Write, debug, maintain, and test code across multiple projects. Architectural Design: Design scalable systems with a focus on robust architecture. Continuous Improvement: Engage in continuous improvement initiatives. Innovation: Drive innovation within the team and support technological advancements at CSS. What the Team Focuses On Our menu platform (check our tech blog) offers comprehensive menu management features designed to streamline restaurant operations, enhance customer experiences, and optimize performance. It serves as a single source of truth for menus, seamlessly integrating with online channels such as DoorDash, UberEats, and Grubhub and offline point-of-sale (POS) systems like Square, Toast, and NCR. Key capabilities include updating menus with new items, pricing, and taxes, performing A/B testing on different structures, setting availability by channel, creating combos and promotions, managing ingredients and SKUs, and configuring operational hours. Additionally, our platform features automated linking to ensure POS and online menus are always synchronized, minimizing discrepancies. Boasting a 99.9% availability rate, our platform supports a vast network of brands in the US and worldwide, ensuring uninterrupted service. Over 100,000 restaurateurs use our platform daily to streamline their operations and consistently express high satisfaction. What We're Looking For Education: Bachelor's Degree in Computer Science or equivalent. Experience: 7-10 years of experience in a relevant role. Individual Contribution: Proven track record of significant contributions in previous roles, demonstrating your impact. Architectural Skills: Ability to design and create robust architecture from scratch and evolve existing systems. Communication Skills: Strong communication and presentation skills, with the ability to collaborate with non-engineering stakeholders. Technical Expertise: Experience designing and implementing scalable, reliable, and efficient distributed systems. Familiarity with Java / Go / Kotlin is required. Concurrency: Experience building systems that can execute multiple tasks while managing overlapping run-time and space complexities simultaneously. Application Maintenance: Experience in maintaining and extending large-scale, high-traffic applications. Why Join Us Growing Market: You'll be part of an $80 billion market projected to reach at least $500 billion by 2030 in the US alone. Industry Impact: Join a team that is transforming the restaurant industry and helping restaurants succeed in online food delivery. Collaborative Environment: Benefit from the support and guidance of experienced colleagues and managers, who will help you learn, grow, and achieve your goals. Work closely with other teams to ensure our customers' success. Additional Information This role is based in our Mountain View office. We look forward to sharing more about a meaningful career at CSS!

About You: You have several years of experience with full-stack web development. Our application is built with Next.js/TypeScript/Tailwind on the frontend, Python/FastAPI/Postgres/Redis on the backend. You understand how to build resilient applications with LLMs: managing tool calls, prompts, cost/latency tradeoffs, etc. You can talk directly with customers, analyze usage data, and iterate based on feedback. You can make sound product decisions on your own. You have clear likes and dislikes about AI coding tools you have tried, and know what should be better. We dogfood a lot! About Us: Indent is building the platform that every software engineer begins and ends their day in. Our customers are large engineering teams who use Indent for everything from incident response to code review to data analysis. Indent is built to handle these tasks in the real world (think analyzing a 30,000 table warehouse, not vibe querying a tiny Postgres instance) with minimal setup. We are a small, engineering-focused team. We come from a background of systems and infrastructure engineering, working on things like the Swift Compiler, distributed data orchestration software, and scaled video conferencing systems. We think that rigor is an advantage in this get-rich-quick market. We are taking an ambitious approach to a massive market. At Indent, one engineer can own a product like the Incident Response Agent that outperforms entire companies solving the same problem.

Desktop Support Specialist Onsite role Are you ready to grow your IT career? We're looking for motivated people to join our team and provide desktop support for one of our clients in Andover, MA. What You Will Do As a Desktop Support Technician, you will help keep employee computers and equipment working properly. Your tasks may include: Fixing software issues on workstations Setting up, moving, and changing PCs (IMAC work) Installing computer images Recovering and tagging IT equipment Supporting printers Helping users at a tech support desk (Tech Bar) Updating tickets and requests in the IT system Helping with other IT support tasks as needed What We're Looking For Some experience in desktop support is helpful, but not required Training is provided for entry-level candidates Basic knowledge of PC imaging Experience with incident and change management is a plus Familiarity with tools like ServiceNow, Bomgar, LapLink, or Secure Disk Wipe is helpful Preferred (Nice to Have) Dell Technician certification Experience managing IT inventory Job Requirements Must live close enough to commute to Andover, MA Must be a U.S. citizen (required for this role) Must be able to work onsite Able to lift up to 40 pounds Able to stand, walk, climb stairs, kneel, and work under desks Must pass required drug testing (paid for by the company) What's Important to Us You communicate clearly and professionally You can work on your own and as part of a team You enjoy solving problems You want regular feedback and opportunities to grow your career You value working with respectful, ethical teammates and clients

Title: UI Architect Key Skills: React.js, Next.js, Redux (Toolkit / Saga / Thunk), Context API, JavaScript. Requirements Looking for a Technical Architect with strong expertise in modern frontend technologies to lead the design, architecture, and performance optimization of scalable web applications. The ideal candidate should have hands-on experience in building high-performance, maintainable, and responsive user interfaces using React, Redux, and Next.js, along with a deep understanding of frontend performance tuning and modern web architecture patterns. Job responsibilities Key Responsibilities: Lead frontend architecture, design, and code reviews for large-scale, high-traffic applications. Drive performance optimization initiatives - improving page load times, Core Web Vitals, and rendering efficiency. Define best practices for React/Next.js application structure, state management, and scalability. Collaborate with backend teams to ensure seamless end-to-end application performance. Evaluate and implement advanced caching, lazy loading, and SSR/ISR strategies. Mentor and guide developers in modern frontend patterns, clean coding practices, and performance diagnostics. Stay current with evolving frontend technologies, frameworks, and browser performance APIs. Required Technical Skills: Frontend Frameworks: React.js, Next.js, Redux (Toolkit / Saga / Thunk), Context API. Languages: JavaScript (ES6+), TypeScript, HTML5, CSS3, SCSS/SASS. Performance Optimization: Core Web Vitals, Lighthouse, React Profiler, Webpack Bundle Analyzer, Code-splitting, Lazy Loading, Caching, Image Optimization. SSR / SSG / ISR: Strong knowledge of Next.js rendering strategies. Build Tools & CI/CD: Webpack, Babel, Vite, GitHub Actions, Jenkins. Testing Frameworks: Jest, React Testing Library, Cypress, Playwright. UI Frameworks & Libraries: Material UI, Tailwind CSS, Styled Components. API Integration: REST, GraphQL, Axios, WebSockets. Cloud & Deployment: AWS / Azure Frontend Hosting, CDN, Edge Functions (Cloudflare / Vercel). Version Control: Git, GitHub / GitLab. Good to Have: Experience in Micro Frontends architecture (Module Federation / Single-SPA). Exposure to A/B Testing, Observability tools (New Relic, Datadog, Sentry)

Job purpose The Laboratory Manager will work in coordination with Stone Clinical Laboratories/Gulf South Diagnostics leadership and in alignment with established Stone Clinical Laboratories/Gulf South Diagnostics strategies and policies to provide, maintain, control, and improve laboratory testing services. The Laboratory Manager is responsible for day-to-day supervision of testing personnel, reporting of test results, and proper performance of all laboratory procedures while working closely with the Technical and General Supervisors and Laboratory Director. The Laboratory Manager shall conduct job responsibilities in accordance with the standards set forth by Stone Clinical Laboratories policies and procedures, applicable federal and state laws, and applicable professional standards. Duties and responsibilities Included, but not limited to: · Participate in the establishment and maintenance of laboratory policies and procedures · Participate in the establishment of ranges, specimen requirements for tests, and acceptance criteria · Perform QC testing and recognize deviation from acceptable values · Follow established protocol for remedial action for QC variances · Ensure proper maintenance is completed · Ensure calibration period is adequate to cover testing · Oversee and direct proficiency survey testing · Assure remedial or corrective actions take place when test systems deviate from the laboratory's specified performance specifications · Ensure testing and recording of results in all lab areas are managed by the technical team · Understand reference laboratory workflow · Provide resolution for technical and non-technical variances occurring in the laboratory · Verify the Lab Director's review of monthly QC, maintenance, patient records, and QA monitors · Ensure test analysis and specimen examination meets all acceptable performance criteria · Evaluate and/or implement new procedures, tests, or methodologies · Ensure that patient test results are reported & all criteria for test performance characteristics are acceptable · Organize workflow and ensure that employees understand their duties · Provide orientation to testing personnel ensuring lab users are trained on the correct use of the lab equipment · Ensure all users of the lab are wearing the appropriate PPE · Ensure all CAP, CLIA, OSHA, HIPAA, and any other appropriate regulatory standards are adhered to while performing related duties · Identify and resolve workplace problems, including tardiness or absenteeism · Ensure that the laboratory is cleaned/sanitized and maintain inventory in a neat and acceptable manner · Familiarity with LC-MS/MS instruments · Perform other similar or related duties as requested or assigned The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Required · Bachelor of Science or higher in medical technology, chemistry, toxicology, or related science plus 4+ years of high-complexity toxicology testing experience Preferred · Previous experience working autonomously in a clinical chemistry environment preferred · Prior experience in general blood testing preferred · Method development/validation experience considered a plus but not required · Previous lab management/supervisory experience preferred Working conditions · May be exposed to noise, dirt, dust, fumes, loud noises and blood borne pathogens. · Must be able to work under stress and in fast-paced environment. · Emergent situations could extend working hours or require infrequent week-end work. Physical requirements Must be able to work under conditions that require sitting, standing, walking, lifting, bending, reaching, pulling, grasping, talking, hearing and seeing. Reasonable accommodation may be made to accommodate a qualified individual with a disability.

Role: US - Systems Engineer III Duration: Long Term The Opportunity We are seeking a highly skilled and motivated Senior System Engineer to join our newly formed Enterprise GitHub Operations & Tooling team. This is a foundational role where you will be instrumental in designing, building, and managing the core services and tooling that underpin our extensive use of GitHub Enterprise. You will be responsible for developing code and solutions that automate and enforce policies for our GitHub Organizations, streamline repository lifecycle management, and integrate tightly with our broader enterprise ecosystem. This role is ideal for an engineer with a strong background in operations or infrastructure, a passion for automation, and keen to leverage cutting-edge technologies like Generative AI. What You'll Do Design & Develop: Architect, develop, and maintain robust, scalable software solutions for managing GitHub Enterprise resources. This will primarily involve writing code that interacts extensively with GitHub's APIs. GitHub Organization Orchestration: Build tools and services to automate the creation, configuration, and policy enforcement across multiple GitHub Organizations. Repository Lifecycle Management: Develop systems for standardized repository creation, management, archiving, and deletion, ensuring compliance and security best practices. Policy Enforcement: Implement mechanisms, potentially including custom GitHub Apps and Actions, to enforce organizational policies around code quality, security, and contribution guidelines. This includes exploring alternatives to traditional pre-commit hooks. Tooling Integration: Integrate GitHub with other enterprise services (e.g., identity providers, security scanners, compliance platforms) to create a seamless developer experience. Automation: Drive automation initiatives for operational tasks related to GitHub, reducing manual effort and improving efficiency. Generative AI Adoption: Actively explore and implement the use of Generative AI tools (e.g., GitHub Copilot) within development processes to enhance productivity and code quality. Collaboration: Work closely with security, infrastructure, and development teams to understand requirements, gather feedback, and ensure solutions meet enterprise-wide needs. Documentation: Create clear, comprehensive documentation for the tools and services you develop. Mentorship: Provide technical leadership and mentor junior engineers within the team and across the organization. What We're Looking For Mandatory Skills & Experience: Education/Experience: Bachelor's degree in computer science, software engineering or relevant field required. 5-7 years experience preferred Software Development: Strong proficiency in at least one modern programming language: primarily Go, Python beneficial. API Interaction: Experience designing, consuming, and interacting with APIs. GitHub Ecosystem: Solid understanding of GitHub Enterprise features, best practices, and strong practical experience with: GitHub APIs (REST and GraphQL) GitHub Apps (building, deploying, managing) GitHub Actions (designing complex workflows, custom actions) GitHub Enterprise, Organization and Repository settings. Operations/Infrastructure Background: Proven experience in an operations, site reliability engineering (SRE), or infrastructure engineering role, with a strong appreciation for automation and stability. Modern SDLC Practices: Familiarity with: Dependency management. Security remediation processes and secure coding practices. Testing frameworks and methodologies. Version control (Git) and Git workflows. Problem Solving: Excellent analytical and problem-solving skills with a proactive approach to identifying and addressing challenges. Infrastructure as Code (IaC): Hands-on experience with Terraform or similar tooling for managing cloud resources. Highly Advantageous: Generative AI Inclination: A strong interest in, and practical experience with, leveraging Generative AI tools in daily development processes. Containerization & Orchestration: Familiarity with Docker and Kubernetes, including the use of Kubernetes controllers. Cloud Platforms: Experience with AWS or Azure public cloud services, including networking, compute, and IAM concepts. Security Domain Knowledge: Understanding of common security vulnerabilities and best practices in a cloud/DevOps context. Why Join Us? Be a foundational member of a new, high-impact team. Work on critical infrastructure that directly impacts thousands of engineers. Shape our approach to GitHub automation and security. Opportunities to innovate with Generative AI and other cutting-edge technologies. A collaborative and supportive work environment.