Help Desk Analyst jobs at TEKsystems

Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. What can you expect from your work at Afni? This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What are the qualifications to be a Tech Support Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States

he Intersect Group is hiring for a technical support specialist, supporting a large retail client in the Enon, OH area. You will be supporting a large store refresh initiative where you will be providing phone and back-end support (decommission, installs, provisioning, etc.) to onsite technicians. Individuals should possess a background within technical support/help desk, and be comfortable with troubleshooting networks, systems/servers, and mobile devices. This is a very large project tied to the conversion of Speedway's old store systems to the new 7-11/Speedway system called RIS 2.0 that is being rolled out as the store system standard across all locations. Both are homegrown systems. This initiative is affecting every technology in the stores...mobile checkout, POS, desktop, gas etc. These analysts are responsible for the hands on work and switching over from the old system to the new system. Fielding calls and doing the end to end implementation. Ideally closing the store and completing within 4-6 hours. Right now they are implementing RIS 2.0 to about 6 stores a day right now but need to get to 12 a day stat These are high level tech support roles so the technical acumen has to be there. This is a heavy customer service driven role as well so intangibles are just as important. These are mid to senior level technicians Bill rate $40 Pay $20 and up 3 month contract through the end of the year but highly likely it will extend 5 days onsite at Speedway Headquarters in Enon, OH: Address: 500 Speedway Dr, Enon, OH 45323 Interview Process: Manager will give us access to his calendar and we just schedule our candidates on his calendar! 30 minute teams interview and offer Must Haves: Some technical expertise-doesn't matter what kind of IT exp....education and certs could be included. No developers or programmers Nice to Haves: Windows exp Network exp Helpdesk exp POS exp Retail exp Gas station exp

Onsite IT Support Technician This is a 100% onsite, travel intensive role supporting a healthcare client with offices across Erie, PA, Pittsburgh, PA, Trumbull, OH, and Clearfield, PA. The technician will travel between multiple locations, so reliable transportation and a valid driver's license are required. Travel: Up to 100-mile radius; mileage reimbursed Local candidates strongly preferred You'll be the first point of contact for client IT issues, delivering exceptional customer service while troubleshooting and resolving technical problems. For complex issues, you'll leverage our escalation process and engineering resources. Key Responsibilities: Provide onsite technical support for desktops, mobile devices, servers, networking, and software Resolve service tickets, troubleshoot emergencies, and perform scheduled maintenance Install and configure Microsoft Windows Server OS, VMWare ESXi, Hyper-V environments Handle virus/malware remediation, backup testing, and network/server room cable management Maintain detailed documentation and ensure compliance with our IT standards Communicate effectively with clients and represent us professionally Requirements: Associate's degree in technology or equivalent experience 1-2+ years in IT support or systems engineering (Microsoft environments) Strong knowledge of Windows Server, Active Directory, VMWare, Citrix, VPN, VoIP Excellent troubleshooting, communication, and client relationship skills Plusses: Preferred Certifications: Network+, Server+, Windows Server (70-410, 98-365)

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst. ________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Service Desk Analyst (Job id - 3047006) Location: Los Angeles CA 90024 (100% Onsite) Duration: 12 Months + Strong Possibility of Extension Shift Timings: 08:00am - 05:00pm Pacific ______________________________________________________________ Job Description: Candidates must have excellent communications skills and the following tasks: Proficient in Windows and MacOS Assist in documenting technical support procedures and maintain CMDB Deploy and configure Windows and MacOS computers to end-user Assist and troubleshoot with end-users as needed Install and configure printers and IOT on computers In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues. REQUIRED: Prior experience as a Tier 1 support representative Comfortable with being on the phone Able to type 50+ WPM ____________________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

*THIS ROLE IS FULLY ONSITE IN SUN VALLEY, CA, WITH TRAVEL AS NEEDED TO SITES IN CA AND AZ. MILEAGE AND TRAVEL ASSISTANCE WILL BE PROVIDED. VALID DRIVER'S LICENSE & RELIABLE TRANSPORTATION REQUIRED. * For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. *FOR THE FIRST 90 DAYS, THE SCHEDULE IS MONDAY THROUGH FRIDAY, 9 AM TO 6 PM.* *AFTER THAT, THE SCHEDULE WILL BE TUESDAY THROUGH FRIDAY, 9 AM TO 6 PM, AND SATURDAY, 7 AM TO 4 PM. * KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a *Tier 2 Helpdesk Technician: Windows OS, MS 365, AD / Entra ID, IT asset mgmt, basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. This role supports day-to-day technical operations and ensures our employees have reliable access to the systems, applications, and networks they depend on.You'll handle both Tier 1 and Tier 2 requests - from password resets and printer troubleshooting to diagnosing network issues, supporting Microsoft 365, and assisting with VPN and other network operations. You'll also help document processes and collaborate closely with our Systems Administrator and IT Manager. Key Responsibilities * Provide technical support for Windows desktops, laptops, mobile devices, printers, and other network-connected hardware. * Manage user accounts, security groups, and permissions in Active Directory and Microsoft 365 Admin Center. * Handle standard service requests (e.g., password resets, email setup, printer installation, file share access). * Document troubleshooting steps, fixes, and key notes for internal reference. * Assist with new hardware rollouts, imaging, and software installations. * Support meetings and video calls with multimedia setup (Teams, projectors, conference hardware). * Maintain accurate ticket records and deliver timely, customer-focused communication. * Collaborate with the IT team on ongoing improvement projects and system updates. *Requirements* * CompTIA A+, Network+, or Microsoft 365 certification is a plus * Experience supporting multi-site environments. (Especially warehouses) is a plus. * 5+ years of IT support experience (help desk, desktop, or systems support). * Solid understanding of Windows 10/11, Active Directory, Microsoft 365, and basic network concepts (LAN/WAN/VPN). * Understanding of switches, routers, &/or firewalls is helpful. (We are in the process of replacing our legacy HP switches with Unify & currently use Fortigate firewalls.) * Hands-on experience with: * Jitbit or other ticketing systems required. * Microsoft Products (O365, AD, EntraID, Win11, etc) required. * PDQ or other IT Asset Management / Inventory Management solutions required. * Strong troubleshooting, documentation, and customer service skills. * Ability to manage multiple priorities in a fast-paced environment. * Valid California driver's license and reliable transportation required (for local site visits when needed). * Site locations are within SoCal & Arizona. Mileage, hotel, etc. provided. Why You'll Love Working Here * Tight-knit IT team that values learning, ownership, and practical problem-solving. * Exposure to a broad range of technologies across multiple sites (FortiGate, UniFi, Microsoft 365, Jitbit). * Opportunities to expand into network/security or systems administration roles as you grow. Compensation depends on experience but is typically $25-32.50/hr W2 ABOUT KORE1 Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies. *Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. xevrcyc Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.* Pay: $24.27 - $32.50 per hour Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person

About the Role: Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory. Key Responsibilities: Provide Tier 1 helpdesk support to end users Troubleshoot and resolve technical issues efficiently Assist users with varying levels of technical knowledge and backgrounds Manage multiple tasks and prioritize effectively in a fast-paced environment Deliver exceptional customer service to ensure user satisfaction Qualifications: Previous Helpdesk experience, preferably Tier 1 support Excellent customer service and communication skills Strong troubleshooting and problem-solving abilities Ability to multitask and work independently Experience in the healthcare industry is a major plus

• Assist in gathering and analyzing business requirements and workflows for Oracle Fusion financial systems. • Document business processes to ensure clarity and alignment with business goals. • Support the integration of financial systems with other business systems. • Help analyze system integrations related to Oracle Fusion financial systems, such as General Ledger, Accounts Payable, Accounts Receivable, and other financial modules. • Assist with system testing, ensuring business needs and technical requirements are met. • Support financial system projects by providing data and insights to inform decision-making. • Help create documentation and training materials for end-users. • Support system change management by identifying opportunities for improvement in current processes. • Perform additional tasks as needed to ensure the success of financial systems projects. Qualifications: • Experience: 1+ years in business analysis, financial systems, or related roles in Oracle Fusion. • Knowledge of Oracle Fusion financial systems integration, such as General Ledger, Accounts Payable, and other key modules. • Strong analytical skills with an ability to identify trends and contribute to data-driven solutions. • Strong communication skills to work effectively with both business and technical teams. • Ability to manage tasks and priorities in a dynamic environment. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Our client is seeking a Helpdesk Specialist to join their team! This position is located in Minneapolis, Minnesota. Serve as a key resource for onboarding new hires, ensuring seamless setup and system access Provide Level 2 support for installation, configuration, and operation of hardware and software products Troubleshoot laptops, desktops, and associated software; escalate unresolved issues to higher-level support Image machines, load software, and set up email and Office 365 accounts Respond to hardware/software requests and incident tickets using IT service management tools (e.g., ServiceNow) Travel occasionally between offices (~6 miles apart) to provide onsite support Collaborate with team members to maintain a supportive and efficient IT environment Desired Skills/Experience: 5+ years of hands-on experience supporting desktops and laptops in corporate office environments Experience with Windows 11 and Office 365; familiarity with MacBooks is a plus Knowledge of IT ticketing systems (ServiceNow preferred) Valid driver's license and reliable transportation Strong problem-solving, communication, and teamwork skills Ability to work independently and collaboratively in a dynamic environment Basic Windows certifications (e.g., Microsoft certifications) Exposure to both Windows and Mac environments Experience in in-person support roles rather than call center-only roles Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $16.80 and $24.00 Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Technical System Analyst (Workday Developer) $150-175K Phase 2 implementation of Workday is going live in January 3 days onsite in Manhattan Beach, open Moreno Valley location also Team Size: 5-6; Team manage Finance Apps, HR, Legal Tech Career Path for candidates looking to move from Developer to Solution Architect EXPERIENCE & SKILLS: Modules experience from a functional standpoint - Payroll, Benefits, Compensation, Core H Integration experience with Workday and third-party systems (i.e., Okta) Integrations with other business applications, such as job application portals, integrating workday with a bank (PNC) - file drop design and custom fields Example of something challenging in this role: building Workday integration, whether it's an API, integration knowledge is key, how to build scalable solutions for optimization Hands-on with Workday HCM and workday studio, including configs, integrations, and troubleshooting Familiarity w/ Workday Reporting CORE REQUIREMENTS: Experience in Workday (technical), knowledge of ERP (Oracle Financials) Experience with Workday EIB and Workday Studio Experience in Workday Integrations Experience in Architecture and Design Functional skills: Translating business requirements into technical architecture Collaborating with HRIS team and HR stakeholders Bonus: ERP (Oracle Financials) All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Employment Type: Full-Time/Direct Hire Workplace Environment: Hybrid (3 days Onsite, 2 Days WFH) Industry: Retail Compensation: $130,000 - $175,000 OVERVIEW: We're looking for a Workday Technical Business Systems Analyst to support and enhance the company's HRIS ecosystem. This person will focus primarily on Workday integrations and technical design, partnering closely with HRIS, HR, architecture, and development teams to translate business needs into scalable technical solutions. KEY RESPONSIBILITIES: Design and implement Workday integrations and configurations (Workday Studio, EIB, connectors). Collaborate with architecture and development teams to translate business requirements into technical architecture and design. Work with the HRIS team to support HR and payroll initiatives. Build and maintain integrations between Workday and external systems (e.g., Okta, job application portals, banks). Evaluate and select appropriate integration patterns (API, file drop, etc.) for SaaS-to-SaaS communication. Contribute to ongoing Workday rollout - Phase 2 (Payroll, Compensation, Benefits) launching in January. Provide input on Workday reporting and basic configuration. REQUIRED SKILLS & EXPERIENCE: Strong Workday technical experience, especially in integrations, configurations, and Workday Studio. Understanding of ERP concepts and data structures. Ability to design and document scalable technical solutions (not pure development, but strong technical acumen). Hands-on experience with Workday integration tools (EIB, Studio, connectors). Functional understanding of Workday HCM modules such as Core HR, Benefits, Payroll, Compensation, ect. Familiarity with Workday reporting and analytics Experience building or maintaining APIs and middleware integrations (Workday Studio preferred; Boomi, MuleSoft, or similar acceptable). Solid understanding of Workday to Okta configuration. Techno-functional mindset Business System Analyst; roughly 80% technical / 20% functional. BONUS SKILLS & EXPERIENCE: Experience in ERP domains like Oracle Financials & Supply Chain, or other ERP vendors such as NetSuite, SAP, Dynamics, ect. Prior development background or experience working closely with developers. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas. Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact Provide VIP support of mobile devices for both onsite and offsite executive staff Assist with laptop refresh of corporate devices Desired Skills/Experience: Associate degree in Computer Networking or 2+ years of related experience Prior help desk experience is preferred Can work and resolve most escalated tickets VIP/White Glove experience Prior iPhone support experience Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position starting at $65,000 - $70,000+. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

*Data and IT Infrastructure Specialist-TO BE CONSIDERED FOR THIS POSITION, APPLICANTS MUST HAVE 2+YEARS VERIFIABLE WORK EXPERIENCE IN BUILDING DATABASE REPORTS.* All potential candidates should read through the following details of this job with care before making an application. *Location:* Jefferson City, Missouri *Employment Type:* Full-Time, Exempt *Reports To:* EVP, CFO/COO *About Us* We are a nonprofit association dedicated to serving our members through advocacy, education, and member engagement. Our work is powered by data, technology, and a commitment to transparency and impact to our members. We are seeking a strategic and hands-on Data and IT Infrastructure Specialist to lead our data and IT operations. *Position Summary* The Data and IT Infrastructure Specialist plays a vital role in supporting the technological infrastructure of the organization, with a primary focus on managing and optimizing the organization's membership software platform. This position ensures data integrity, facilitates reporting and dashboard creation, supports member engagement through integrated communications, and oversees vendor relationships for IT services. The ideal candidate will be an excellent communicator that is technically proficient with a passion for using data and technology to drive the association's strategic objectives. *Key Responsibilities* *Membership Software Platform* * Maintain and optimize the association's membership database and related software solutions. * Develop reports, dashboards, and queries to support membership, fundraising, events, and products and services. * Ensure data accuracy, consistency, and compliance with privacy regulations. * Coordinate database integration with the website, email platforms, and member portals. * Support digital engagement strategies through data-driven communications. *IT Infrastructure Support* * Manage contracts and relationships with IT network and server contractors. * Oversee system reliability, security, and performance, including assisting with installations, updates, and troubleshooting across the organization. * Maintain documentation of IT systems, configurations, and procedures. * Provide internal IT support and training for staff. *IT Strategic Planning and Budgeting* * Collaborate across departments to align technology with organizational goals. * Identify and implement technology solutions that improve efficiency and member experience. * Contribute to the development of the annual IT budget, including forecasting for hardware, software, and service needs. * Assist in the creation and maintenance of long-range IT plans aligned with organizational goals. *Nonprofit-Specific Challenges You'll Help Address* * Working within budget constraints while ensuring reliable and scalable technology solutions. * Supporting data-informed decision-making in a resource-limited environment. * Navigating complex member engagement needs across diverse platforms. * Ensuring compliance with nonprofit data privacy standards and donor/member trust. * Managing vendor relationships with limited internal technical staff. *Qualifications* * 3+ years of experience in database management, IT systems, or related roles. * Experience with nonprofit membership databases and reporting tools, including dashboard creation. * Strong understanding of IT infrastructure and vendor management. * Excellent communication, problem-solving, analytical, and project management skills. * Strategic thinker with a collaborative mindset. *Preferred Skills* * Experience in nonprofit technology management. * Knowledge of data privacy and security best practices. * Familiarity with budgeting and strategic planning processes. *Benefits* * Health benefits including medical, dental, life, and long-term disability * Retirement benefits * Paid time off * Professional development opportunities Job Type: Full-time Benefits: * 401(k) matching * Dental insurance * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Retirement plan Application Question(s): * THIS IS AN IN-OFFICE POSITION, 5X PER WEEK. xevrcyc ARE YOU ABLE TO BE IN THE OFFICE 8 AM - 5PM DAILY? Experience: * database reporting : 2 years (Required) Ability to Commute: * Jefferson City, MO 65101 (Required) Ability to Relocate: * Jefferson City, MO 65101: Relocate before starting work (Required) Work Location: In person

Addison Group is working with an engineering company in search for a temporary IT Helpdesk Analyst. This is a short term 12-14 week opportunity and onsite 5 days a week in Smyrna GA. We're seeking a Tier 1 Helpdesk Contractor to support hardware setup, device deployment, and day-to-day troubleshooting for end users in our Smyrna corporate office. This role is ideal for someone organized, personable, and customer-focused, who enjoys providing hands-on IT support and working with internal technicians and staff. Key Responsibilities Set up and configure new and replacement devices for new hires (Windows laptops, iPhones, iPads). Prepare and program devices using company software such as WatchDog, Azure, Intune, and Company Portal. Oversee automated device deployments in Intune; monitor and complete basic configuration steps as needed. Track and manage equipment inventory, maintaining accurate records (serial numbers, local inventory spreadsheet, and system updates). Support M365 (Microsoft 365) applications, including assisting with PowerPoint and device connectivity issues. Respond to end-user calls and emails, resolving Tier 1 issues including: Password resets VPN access and connectivity Hardware troubleshooting Assist with onboarding and device setup for new hires and replacement staff. Collaborate closely with team members to ensure smooth IT operations and customer satisfaction. Benefits: Medical, Dental, Vision, 401(k)

Hello Job Seekers, Hope you are doing well. I am Mohit Saini from Pride health and hiring for the below mentioned roles, Please let me know if you are available or looking for a job change. Please refer your friends/colleague if you are not looking for this opportunity. Job Title: Desktop Support Technician Location - Manhattan NY 10065 Shift- Mon-Fri, 9 AM to 5 PM Rate Range - $22 to $25 Per hour 6 Months (Contract) with possible extension Responsibility: At least 1 yr exp in a computer support is required & tech support exp. Must have strong customer service skills, good communication. Ability to earn quickly and new technologies. Able to work in a team environment as well as being self-motivated. Minimum of 1-2 years of tech support exp required. Support 466 Lex Ave: customer service, hardware deployments, mobile phone deployments, application installs, wire management ,inventory control, Techstop. Bachelors in Computer Science is must. Thanks & Regards, Mohit Saini Team Lead, EST **************************** *****************************************************

Production Support Specialist (Spanish Bilingual) Schedule: Full-time | Temp-to-Hire | Monday-Friday This position focuses on delivering front-line customer service and Level 1 technical support in a high-volume, phone-based environment. Candidates should have strong communication skills, a customer-first mindset, and be comfortable working on-site daily. Responsibilities: Respond to customer inquiries via phone, chat, and email Provide Level 1 break/fix support and troubleshoot software or access issues Perform data entry and assist with order tracking and billing inquiries Escalate unresolved issues to internal teams when appropriate Contribute to a team-oriented, open-door environment focused on customer satisfaction Requirements: 2+ years of customer service, call center, or help desk experience Bilingual - English/Spanish Excellent verbal and written communication skills Professional, punctual, and dependable Ability to work 100% onsite now and after a planned local office relocation in mid-2025 Proficiency with Microsoft Excel and data entry systems preferred What's Offered: Full-time, temp-to-hire opportunity with long-term growth potential Stable and supportive team environment Opportunity to contribute to process improvement and customer satisfaction Competitive pay with consistent hours

Job Title: Information Technology Analyst I Duration: 3 Months assignment with possible extension Schedule: 7a-3p - 5 days/week (including weekends). Hours if resource works Saturday &/or Sunday will be 9a-5p regardless of shift they are booked for. Pay Range: $25 - $28/Hour Requirements: Bachelors or equivalent exp (R). Degree in computer science (P). 1-2 yr exp (P). Excellent analytical, problem solving , written and verbal communication skills, strong customer service skills. (R). Ability to work within a team environment (R). “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Role: Deskside Services Relevant Experience : 3 Years minimum Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred) Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft skills (read, write & speak) Skillset Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care). Travel to the Near By Site in case of a need (Mileage will be taken care). Work from Office on Daily (No WFH) Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops Ability to move/lift/carry up 50 lbs of weight Safely move equipment point to point using wheeled carts and vehicles IMACD & Asset Inventory experience Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications Working knowledge of imaging utilities such as Ghost, SCCM, etc Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone) Demonstrated proficiency in Microsoft OS and Microsoft application. Demonstrated proficiency for installation of desktop software and troubleshoot Working knowledge of Microsoft Active Directory and GPO Strong customer service skills Strong troubleshooting skills Significant, demonstrated experience with Microsoft Windows operating systems Clients: Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98 Servers: 2012, 2008 r2, 2008, 2003, 2000 Functionally capable with Apple OS X Advanced troubleshooting skills with hard drive encryption software Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange Strong client-side remote access troubleshooting skills Demonstrate strong skills supporting printers in an enterprise environment Advanced knowledge of client-side management tools - Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools Strong software installation and support skills Disciplined, systematic problem solving skills required The Technician need to have experience in IMACD tasks listed below (IMACD = Install Move Add Change Dispose ) Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites; Coordinate, plan, and schedule IMACDs with all affected IT functions (whether the function is included within the Services provided by Provider, as a Customer-retained function, or a Third Party); and Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recrate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation; Obtain from Customer a list of individuals authorized to approve IMAC and Project IMAC Service Requests, including specific approval and authorization required for IMACs that include Changes to Software. This list may change from time to time and should be updated on a regular basis; Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately; Coordinate and communicate with designated Customer personnel or other Third Parties, concerning scheduling and requirements so as to minimize the impact on Authorized Users; conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s); Coordinate any physical space requirements as determined during the Site survey review; Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC; Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Confirm that the installation and/or de-installation procedures associated with performing the IMAC are valid for execution of this IMAC, including Backup, contingency, and test procedures; Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location; Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT Cancel Network Transport Services that are no longer required after completing the IMACD

🚀 Join us as a Technical Customer Service Representative - Onsite in Irving, TX 🛠️ What You'll Do Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections. Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors. Provide installation support and onboarding for PryzmIQ and AWTOS. Proactively engage users to drive adoption and satisfaction. Document findings and provide feedback for product improvement. 🧠 What You Bring 1+ year in technical support, help desk, or IoT/home systems troubleshooting. Strong communication and problem-solving skills. Technical aptitude with mobile apps, WiFi connectivity, or smart devices. Detail-oriented and passionate about creating smooth user experiences. High School Diploma or GED required; Bachelor's degree preferred.

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: + To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications + Swapping out laptops/desktops and deploying Windows 10/11 + Re-imaging windows 11 onto machines from windows 10 + To assist all our users with any logged IT related incident when called upon + To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary + To accurately record, update and document requests using the IT service desk system + To install and configure new IT equipment + To resolve incidents and upgrade different types of software and hardware + To resolve incidents with printers, copiers, and scanners + To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Top Skills' Details 1) 2+ years experience providing in person technical hardware and application support to end users in an enterprise environment. 2) 2+ experience with technical troubleshooting within a Microsoft environment (Microsoft, Outlook, custom applications etc.) 3) 2+ years experience with installation and troubleshooting of PC/laptop hardware as well as peripherals such as printers and RF ID technology. *Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties* *We are looking to set up interviews as early as this week* * CompTIA Certifications are desirable for this role * *Medical, Dental, and Vision Benefits Offered from Day One* * If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: ************************ (no space in email address) * Workplace Type This is a fully onsite position in Batavia, OH Pay and Benefits The pay range for this position is $20.00 - $23.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Job Type & Location This is a Contract to Hire position based out of Batavia, OH. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Batavia,OH. Application Deadline This position is anticipated to close on Dec 9, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.