Telecare jobs in Federal Way, WA

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. POSITION SUMMARY The Recovery Specialist I provides care that responds to the physical and psychological needs of members served, and is consistent with recovery-centered care principles. Employment Status: On-Call Days and shift vary as needed. Expected starting wage range is $17.10 - $20.61. The full wage range goes up to $24.12. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) : * High school or G.E.D. * Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework) * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Preferred: * Previous experience with population to be served and/or work in a similar program setting ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders * Assists in the welcome, admission, and discharge processes * Supports and coaches members served in activities of daily living * Ensures safety of members served through monitoring and observation; completes related documentation * Monitors and assists members at mealtime * Attends and participates in community meetings and groups * Participates in and facilitates rehabilitation therapy groups and activities, as needed * Implements treatment of care plans * Helps to create a recovery environment through interactions with staff and members served * Collects stool, urine and other specimens, as requested on assigned members served * Obtains vital signs and weights, as assigned * Practices standard precautions at all times * Participates actively in multidisciplinary team meetings and treatment planning meetings * Demonstrates knowledge of PART principles and techniques * Informs the charge nurse of observed behaviors and conditions * Observes, records, and reports client social, psychiatric, and physical behavior; demonstrates the ability to recognize changes in client milieu and makes modifications in care giving methods * Reviews admission documentation and assists in collecting assessment data * Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare operates the Mark Reed Evaluation and Treatment (E&T) center in McCleary WA. This program, located in Grays Harbor County, is a secure 16-bed inpatient E&T for adults aged 18+ who meet the criteria for services under the Involuntary Treatment Act (ITA). Our mission at this facility is to engage individuals with complex needs in recovering their health, hopes, and dreams. We are looking for employees that have a desire to work in a team environment that is focused on recovery and empowerment. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, twist, push, pull, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity. EOE AA M/F/V/Disability

What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: Full Time; Shift Hour and Days vary as needed. Expected starting wage range is $18.69 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare's Community Alternatives Team (T-CAT) provides the following outreach services in Pierce County: The Diversion Service works in partnership with Community Hospital Emergency Departments and Pierce Co. Mobile Crisis Team to assess risk and provide additional support to individuals who can safely avoid a psychiatric hospitalization with appropriate support and resource referrals. The Transition Service serves individuals who are working towards discharge from an E&T or other housing setting and who could use additional support in successfully sustaining their transition to outpatient services (i.e. interim prescribing support; connecting with outpatient mental health services; seeking housing, employment or education opportunities; connecting with others in social settings, and other supportive services). The Transition Service also receives referrals from many other community stakeholders to address an individual's emerging needs in the community such that a return to an acute hospital setting can be prevented wherever safely possible. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Medical Records Technician is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to: assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and could interact and communicate both verbally and in writing with clients, family members, the public and physicians and staff. Shifts Available: Full Time | Day Shift | Monday-Friday Expected starting wage range is $19.67- $23.71. The full wage range goes up to $27.75. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) One (1) year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through American Health Information Association (AHIMA) OR Two (2) years of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Completion of an approved Health Information/Medical Record Certificate Program OR Three (3) years of EHR or management of a paper medical record systems experience in a outpatients or community based healthcare program environment. * Working knowledge of managing a hybrid medical record system * EHR System experience, Caminar, Avatar, Anasazi (desired) * Knowledge of local, state and federal regulations, survey process, accreditation standards, and psychiatric requirements. * Knowledge and application of appropriate coding systems; ICD-10 CM, DSMV * Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Telecare Thurston Mason E&T (Evaluation and Treatment) is an acute 15-bed adult intensive treatment program. The program provides services to individuals experiencing severe psychiatric symptoms who may benefit from more structured services, supports, and secure setting. The program provides recovery-focused services. Telecare programs transform lives, generate measurable outcomes, and reduce financial costs. Services are designed to respond to local needs function as a strategic, accountable, and experienced partner within systems of care. The E&T is designated as a facility providing both voluntary and involuntary psychiatric care. E&T residents are ages 18+ and stay on average 14 days. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Data Specialist, Entry Level, Medical Records, MRT If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

$500.00 Sign-on Bonus! We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full Time; DAYS Shift Hours and Days vary as needed Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: * Morning Shifts: Start between 8:00 AM - 9:00 AM and end between 5:00 PM - 6:00 PM, depending on start time and lunch break duration. * Afternoon Shifts: One required per week, generally 11:00 AM - 7:30 PM or 8:00 PM, depending on lunch break. * Weekends & Holidays: 9:00 AM - 5:30 PM. * Weekend Requirement: Staff are required to work every other weekend. Expected starting wage is $21.10. The full wage range goes up to $22.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment * Obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

What You Will Do to Change Lives Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. In this role, you focus on education and employment by implementing evidence-based practices and collaborating with external agencies and resources to support the individuals we serve. This may include: * resume development * mock interviews * in person and online job searches * accompanying individuals to schools to explore accommodation needs * assistance with skill development and self-advocacy You will play a key role in teaching and skill-building to enhance vocational or pre-vocational readiness, helping clients develop the skills they need to succeed in the workforce and education. Your work will be centered on delivering effective, research-backed interventions to support personal and professional growth. Shifts Available: Full Time; Shift Hour and Days vary as needed. Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: * Morning Shifts: Start between 8:00 AM - 9:00 AM and end between 5:00 PM - 6:00 PM, depending on start time and lunch break duration. * Afternoon Shifts: One required per week, generally 11:00 AM - 7:30 PM or 8:00 PM, depending on lunch break. * Weekends & Holidays: 9:00 AM - 5:30 PM. * Weekend Requirement: Staff are required to work every other weekend. Expected starting wage range is $21.49 - $26.25. The full wage range goes up to $31.10. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate's degree and two (2) years of experience; OR Bachelor's degree in Social Services * Must possess at least 1 year of direct service experience providing assistance as a Vocational Specialist * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Employment Specialist, Jobs Coordinator If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

What You Will Do to Change Lives The Acute Registered Nurse (RN) provides recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician. Shifts Available: On Call: Nights Shifts 7:00pm - 7:30am Expected starting wage range is $56.00 - $69.19. The full wage range goes up to $82.38. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) What You Bring to the Table (Must Have) * Licensure as a Registered Nurse in the state of program operations What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare operates the Mark Reed Evaluation and Treatment (E&T) center in McCleary WA. This program, located in Grays Harbor County, is a secure 16-bed inpatient E&T for adults aged 18+ who meet the criteria for services under the Involuntary Treatment Act (ITA). Our mission at this facility is to engage individuals with complex needs in recovering their health, hopes, and dreams. We are looking for employees that have a desire to work in a team environment that is focused on recovery and empowerment. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Registered Nurse, RN, Psych Nurse, Psychiatry, Nursing, Nurses If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Director of Nursing (DON) - Telecare Inpatient Acute Program #259 $10,000.00 Sign On Bonus Fully On-Site Role | No Remote or Hybrid Options Includes Participation in Administrator-On-Call (AOC) Rotation Telecare's Inpatient Acute Program #259 is seeking a mission-driven Director of Nursing (DON) to lead our nursing services and champion clinical excellence in a fast-paced inpatient environment. This role requires a strong leadership presence and is 100% in-person with no remote or hybrid flexibility due to clinical and operational needs. This position also participates in the Administrator-On-Call (AOC) rotation, sharing after-hours leadership duties with other program leaders. During scheduled rotations, the DON must remain reachable, responsive, and aligned with operational protocols. SHIFTS AVAILABLE Salaried Full Time (40 hours per week) * Day Shift, Monday-Friday * Weekend and overnight coverage as needed through the AOC rotation COMPENSATION Realistic Starting Pay is $153,000 - $169,000 annually (Typical offer range based on experience above minimum qualifications) Full Range:$136,906.57 - $201,333.04 Telecare applies geographic pay differentials depending on the location from which this role is performed. Final compensation is commensurate with relevant experience and alignment with Telecare's internal pay equity guidelines. POSITION SUMMARY The Director of Nursing oversees nursing operations, staffing, regulatory compliance, quality initiatives, and clinical excellence. The DON works closely with interdisciplinary leaders to ensure safe, therapeutic, and effective care for all members served. This role requires a consistent on-site presence and participation in a structured Administrator-On-Call rotation, including timely response to calls, emails, and urgent program needs. QUALIFICATIONS Required: * Graduate of an accredited school of nursing AND * Four (4) years of nursing experience (including two years psychiatric and two years supervisory) OR * Bachelor's degree in nursing or related field + two years of psychiatric experience + one year supervisory experience * At least one year of nursing supervision within the last five years * Current RN licensure in the state of operation * CPR, BLS (AHA), and CPI (hands-on) certification by start date * Must meet all post-offer requirements (physical exam, TB testing, background checks, etc.) * If applicable: valid driver's license, clean MVR, and auto insurance * Must be at least 18 years of age ESSENTIAL FUNCTIONS * Participate in the Administrator-On-Call (AOC) rotation with other leaders * Lead, organize, and manage all nursing services * Establish goals, policies, procedures, and standards for nursing care * Oversee staffing, hiring, coaching, performance management, and professional development * Collaborate with interdisciplinary departments on quality, safety, and operational initiatives * Ensure compliance with state, federal, and local regulations * Oversee medication management and infection control standards * Manage departmental budgets and ensure cost-effective resource use * Maintain a robust QA/QI program focused on continuous improvement * Serve on committees related to safety, nursing practice, and clinical operations * Assist with member restraint and crisis intervention as required in inpatient settings * Support other Telecare facilities as needed, including occasional travel SKILLS & COMPETENCIES * Strong communication and interpersonal skills * High-level critical thinking and decision-making * Ability to lead, develop, and motivate nursing staff * Adaptability and resilience in a dynamic inpatient environment * Proficiency in data analysis, action planning, and process improvement * Ability to prepare and deliver trainings and presentations BENEFITS * Paid Time Off (PTO) * Nine paid holidays * Free CEUs and BBS supervision * Mentorship and leadership development opportunities * Tuition discounts and scholarships * Medical, Dental, Vision, 401K, and Employee Stock Ownership Plan Learn more: ************************************* Telecare is proud to be an Equal Opportunity Employer (EOE AA M/F/V/Disability).

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full Time; AM 8:00 am - 4:30 pm OR 8:30 am - 5:00 pm; Monday - Friday Expected starting wage range is $21.10 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Certified Peer Specialist and/or completed Peer Support Training * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Forensic Housing and Recovery through Peer Services (FHARPS) follow the Housing First Model, an integrated safe/affordable housing based on a Permanent Supportive Housing (PSH) . PSH is decent, safe, and affordable community-based housing that provides tenants with the rights of tenancy under state and local landlord-tenant laws. It is linked to voluntary and flexible support and services designed to meet tenants' needs and preferences. PSH makes housing affordable to individuals with disabilities and low (or no) income. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Reimbursement Specialist is responsible for all billing and collection activities for assigned fee for service/third party facilities, including Medicare and Medi-Cal/Medicaid, counties, commercial insurance and members served. Keeps up to date on all applicable CPT and other coding changes, fee for service and/or contract billing rates and communicates those changes to all affected parties at Telecare. There may be some travel to locations where Telecare does business or plans to do business. Shifts Available: Full-Time-Remote position | AM | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $27.85 - $29. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Five (5) years of prior medical billing experience or two (2) years of college and one (1) year of healthcare experience. * Extensive knowledge of Medicare, Medi-Cal/Medicaid and commercial insurances * A high level of PC literacy, especially in Excel and Word * The ability to operate independently, utilizing past extensive reimbursement experience and judgment * This position requires the demonstrated capacity to work with sophisticated automated billing systems * Applicant must be fingerprinted and receive clearance from the Department of Justice and The Office of inspector General * Must be at least 18 years of age * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. What's In It For You* * Paid Time Off and Sick Leave: For Full-Time Employees * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

What You Will Do to Change Lives Under supervision, the Rehabilitation Therapist provides rehabilitation therapy services to members served, both on an individual and group basis. Shifts Available: 16 hours per week. 2 shifts, each 8 hours. Saturday and Sunday Approx. 8:00am-4:30pm. Expected starting wage range is $28.43 - $35.13. The full wage range goes up to $41.84. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * B.S./B.A. in Occupational, Recreational, Music, Dance, Drama or Art Therapy, Vocational Counseling or related field (Must meet any regulatory requirements for the use of these titles, specific to the program type or location) * Six (6) months of experience in behavioral health setting * Discipline certification or licensure may be required per program licensure or accrediting body requirements What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As a member of the Telecare family, Telecare operates the King County Evaluation & Treatment (E&T) Facility as a licensed 16-bed facility providing 24/7 intensive inpatient psychiatric treatment for individuals experiencing a mental health crisis. Individuals age 18 years or older who meet medical necessity criteria will be admitted on a voluntary or involuntary basis. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Music, Musical, Dance, Pianist, Drama, Teacher, Artist If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

SIGN ON BONUS: $10,000.00 Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. In this Clinical Director mid-level management position and under direct supervision of the Administrator, the Clinical Director provides leadership, coordination, and clinical supervision to multidisciplinary team(s) and/or program(s). Assists Administrator with quality improvement duties. Shifts Available: Full Time, Salaried. Shift could vary depending on Program needs. Approx. Monday - Friday, 9:00 - 6:00 Expected starting wage range is $103,460.20 - $127,815.25. Plus $10,000.00 Sign On Bonus. The full wage range goes up to $152,170.29. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Will Do * Implementing and overseeing the responsibilities for clinical services and standards of care for our clients, and administrative needs of the multidisciplinary team. * Continually communicates with community partners and all local systems of care that are in service to our clients. * Oversees documentation by clinical staff and performs audits of Clinical Charts to ensure adherence to State and County Requirements. * Assists with New Hire Orientation and ongoing training and mentorship for all clinical staff. * Assists with recruitment, screening, hiring, onboarding, performance evaluations and terminations of all clinical staff What You Bring to the Table (Must Have) * Must have current, valid licensure in Washington State or meet criteria to transfer license to WA: LICSW, LMHC, LMFT * One (1) year in leadership role in relevant setting (inpatient or outpatient setting, as appropriate) * Two (2) years post-graduate direct clinical experience in a mental health setting * Must have experience working with mental health and substance use consumers, families and advisory boards * Masters or higher degree in Social Services * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * Paid Time Off: For FT Employee it is 16.7 days in your first year * Nine Paid Holidays * Career growth opportunity: company has grown 10%+ yearly for the past 5 years * For more information visit: ************************************* What You Will Love About Working at Telecare * Culture of power-with not power-over * Your contribution is valued * Opportunity to work alongside a multidisciplinary team of clinical professionals * Personal commitment to the mission from your team and colleagues * Diverse mental health program types with lifelong career advancement opportunities Program Type: Acute To Make Referrals: Telecare will prioritize admission for individuals being referred by Telecare short-term E&Ts, but we welcome referrals from all Managed Care Organizations (MCO) and Administrative Services Only (ASO) partners in Washington State. If your family or friend is experiencing a mental health crisis or is in need of help, please visit your local emergency department. # of Beds: 11 Beds Who We Serve: Olympia Next Steps (ONS) is designed, modeled, and staffed to serve individuals with a documented period of stability and recovery, who are ready to step down to a lower level of care from the traditional E&T model. Generally speaking, individuals with a primary diagnosis of organic, characterological, or substance use disorder will not be admitted. Hours of Operation: Open 24 hours a day, 7 days a week About the Program: We believe recovery starts from within and that our job is to do whatever it takes to provide individuals with the support they will need on their recovery journey. Our 11-bed secure facility includes a full staff of registered nurses, clinicians, peer specialists, and social workers who are on call 24 hours a day to provide support, psychological assessments, assistance with symptom reduction, medication services, and discharge planning, to prepare individuals to return home or to lower levels of care as appropriate. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. The Recovery Specialist II provides direct and indirect services according to individual service plans and Medicaid standards. Shifts Available: On Call; Shift varies as needed; Day varies as needed Expected starting wage range is $19.67 - $23.71. The full wage range goes up to $27.75. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Depending on what shifts you are asked to work: Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) What You Bring to the Table (Must Have) * High school diploma or G.E.D and two (2) years of experience in a psychiatric mental health setting or BA/BS with one (1) year experience in mental health setting * Knowledge of basic nursing skills and interventions, as well as mental and physical health conditions and terminologies * Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge * Must have a current Washington Agency Affiliated Counselor certification. This position requires a current Washington State credential appropriate to this position and issued through the Washington Department of Health (WADOH). Minimum Credential Requirement - Agency Affiliated Counselor (AAC) or Certified Nursing Assistant (CNA). First time AAC applicants may have a 30-90-day processing period before approval and active credentials are issued. Other WADOH Licenses/Certifications may be considered What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Eight Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 8% for Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare operates the Mark Reed Evaluation and Treatment (E&T) center in McCleary WA. This program, located in Grays Harbor County, is a secure 16-bed inpatient E&T for adults aged 18+ who meet the criteria for services under the Involuntary Treatment Act (ITA). Our mission at this facility is to engage individuals with complex needs in recovering their health, hopes, and dreams. We are looking for employees that have a desire to work in a team environment that is focused on recovery and empowerment. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Behavioral Health, Case Manager, Case Management, Mental Health

What You Will Do to Change Lives The Acute Registered Nurse (RN) provides recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician. Shifts Available: On Call: 7:00am-7:30pm | 7:00pm-7:30am nights vary as needed Expected starting wage range is $53.20 - $65.73. The full wage range goes up to $78.26. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Licensure as a Registered Nurse in the state of program operations * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare operates the Telecare Pierce County Evaluation & Treatment (E&T) center in Pierce County WA. This program is a secure 16-bed inpatient facility for adults, ages 18+ who meet the criteria for services under the Involuntary Treatment Act (ITA). We serve people who are experiencing acute mental health crisis and require intensive support to maintain safety. Our mission at this facility is to engage individuals with complex needs in recovering their health, hopes, and dreams. We are looking for employees that have a desire to work in a team environment that is focused on recovery and empowerment. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Registered Nurse, RN, Psych Nurse, Psychiatry, Nursing, Nurses If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

This role is NOT remote or hybrid. What You Will Do to Change Lives Under direct supervision, serves as a primary support and case manager for individuals with mental illness and/or co-occurring disorders by assisting them to live as independently as possible in their chosen community. These services are provided in their homes, hospitals, and other community settings. Shifts Available: Full Time; Monday-Friday 8:00am-4:30pm or 8:30am-5:00pm Expected starting wage range is $21.49 - $26.25. The full wage range goes up to $31.01. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate's degree and two (2) years of experience; OR Bachelor's degree in Social Services * Must possess at least 1 year of experience providing services as a Substance Use Specialist * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. * Must have SUDP/SUDPT certification. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Forensic Housing and Recovery through Peer Services (FHARPS) follow the Housing First Model, an integrated safe/affordable housing based on a Permanent Supportive Housing (PSH) . PSH is decent, safe, and affordable community-based housing that provides tenants with the rights of tenancy under state and local landlord-tenant laws. It is linked to voluntary and flexible support and services designed to meet tenants' needs and preferences. PSH makes housing affordable to individuals with disabilities and low (or no) income. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-time: Monday - Friday, 8:00am - 4:30pm Expected starting wage range is $18.69 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment * Obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Agency Affiliated Counselor (AAC) within 60 days of employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders * Draws upon own personal recovery experience with mental/addiction challenges as a basis for engagement as a peer with members served and to validate members' own lived experiences * Consistently utilizes recovery language and a strength-based approach to assist members served to reach their fullest potential * Participates in the planning, organization and co-facilitation of Recovery Centered Clinical Service (RCCS) materials, self-help and recovery education groups * Provides education and expertise from the perspective of a person with lived experience of mental illness to the team concerning various mental health/addiction recovery experiences * Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all * If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Knowledge of recovery focused, strengths based work in mental health/addiction recovery * Be willing to seek to understand members' unique circumstances, personal preferences and goals and incorporate them into daily work as well as any needed crisis response to help the member regain a sense of control * Have a strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity * Strong knowledge of relevant community resources and methods for accessing them PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires manual deviation, repetition and dexterity. Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Telecare Shelton Evaluation and Treatment (E&T) center will provide intensive mental health and psychiatric treatment services in a secure, welcoming and respectful environment for adults experiencing an acute mental health emergency. Telecare currently operates E&T's in Thurston, Clark, Skagit, Grays Harbor, and Pierce counties, and looks forward to adding the Shelton community to our family. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. The Recovery Specialist II provides direct and indirect services according to individual service plans and Medicaid standards. Shifts Available: Short Hour Expected starting wage range is $18.69- $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Depending on what shifts you are asked to work: Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) What You Bring to the Table (Must Have) * High school diploma or G.E.D and two (2) years of experience in a psychiatric mental health setting or BA/BS with one (1) year experience in mental health setting * Knowledge of basic nursing skills and interventions, as well as mental and physical health conditions and terminologies Must have a current Washington Agency Affiliated Counselor certification. This position requires a current Washington State credential appropriate to this position and issued through the Washington Department of Health (WADOH). Minimum Credential Requirement - Agency Affiliated Counselor (AAC) or Certified Nursing Assistant (CNA). First time AAC applicants may have a 30-90-day processing period before approval and active credentials are issued. Other WADOH Licenses/Certifications may be considered What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Behavioral Health, Case Manager, Case Management, Mental Health If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. POSITION SUMMARY The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. The Recovery Specialist II provides direct and indirect services according to individual service plans and Medicaid standards. QUALIFICATIONS Required: For Fresno County MHRC * High school diploma or G.E.D and two (2) years of experience in a psychiatric mental health setting or BA/BS with one (1) year experience in mental health setting * Knowledge of basic nursing skills and interventions, as well as mental and physical health conditions and terminologies * Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge * Proficient understanding of client advocacy and client rights as defined in Title 17 and Title 9 For Nebraska - Bachelor's degree; or 2 years course work and 2 years training / experience or 2 years' lived experience For Santa Cruz PHF programs - * High school diploma or G.E.D and one (1) years of experience to include lived experience, previous work experience in other medical professions working with co-morbid mental health conditions, such as CNA's Emergency Medical Technicians and other healthcare personnel. For Washington programs- * High school diploma or G.E.D and two (2) years of experience in a psychiatric mental health setting or BA/BS with one (1) year experience in mental health setting * Knowledge of basic nursing skills and interventions, as well as mental and physical health conditions and terminologies * Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge * Must have a current Washington Agency Affiliated Counselor certification. This position requires a current Washington State credential appropriate to this position and issued through the Washington Department of Health (WADOH). Minimum Credential Requirement - Agency Affiliated Counselor (AAC) or Certified Nursing Assistant (CNA). First time AAC applicants may have a 30-90-day processing period before approval and active credentials are issued. Other WADOH Licenses/Certifications may be considered All Programs * Must be at least 18 years of age * Must be CPR, First Aid, and CPI certified (hands-on course) on date of employment or prior to providing direct client care and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders * Provides safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care * Establishes, maintains, and co-facilitates a therapeutic relationship with members served; acts as a role model by maintaining a hopeful and positive attitude and problem solving and coping with mental illness * Attends and participates in community meetings and groups * Charts and observes client behavior * Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate * Admits and discharges members served as assigned; including completing associated documentation * Collects stool, urine and other specimens, as requested, on assigned clients * Obtains client vital signs and weights, as assigned * Assists members served with hygienic care * Assists at mealtime by distributing meal trays, pouring beverages, and/or feeding members served in need of assistance * Provides client monitoring including, but not limited to, rounds, seclusion and restraint supervision and smoke breaks. * Assists in client outings, which may include driving. * Practices body substance precautions at all times Fresno County MHRC * Implements behavior interventions and ABA principles according to behavior intervention plan * Mentor new staff and provide training support * Assists leadership in problem solving and crisis management for assigned clients * If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Knowledge of basic psychiatric rehabilitation interventions * Good communication skills * Ability to use problem-solving techniques * Ability to interview members served to determine client needs PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and to do simple and power grasping. The position requires manual deviation, repetitive and dexterity and be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). EOE AA M/F/V/Disability

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under direct supervision, serves as a primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community. In addition, this position provides knowledge of a specialty area to the treatment team and program. Shifts Available: Full Time; Shift Hour and Days vary as needed Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: * Morning Shifts: Start between 8:00 AM - 9:00 AM and end between 5:00 PM - 6:00 PM, depending on start time and lunch break duration. * Afternoon Shifts: One required per week, generally 11:00 AM - 7:30 PM or 8:00 PM, depending on lunch break. * Weekends & Rotating Holidays: 9:00 AM - 5:30 PM. * Weekend Requirement: Staff are required to work every other weekend. Full Time; Shift Hour and Days vary as needed. Expected starting wage range is $21.49 - $26.25. The full wage range goes up to $31.01. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate's degree and two (2) years of experience; OR Bachelor's degree in Social Services * Must possess at least 1 year of experience in the area of specialty served (e.g. Benefits, Educational, Employment, etc.) * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Acute Registered Nurse (RN) provides recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician. Shifts Available: Full-time: 7am-7:30pm Expected starting wage range is $53.20- $65.73. The full wage range goes up to $78.26. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) What You Bring to the Table (Must Have) * Licensure as a Registered Nurse in the state of program operations What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Registered Nurse, RN, Psych Nurse, Psychiatry, Nursing, Nurses If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. POSITION SUMMARY The Registered Nurse (RN) provides recovery-focused services related to the safe and appropriate administration of medical treatment (including medications) as prescribed by the physician. In Voluntary Residential Substance Use Treatment Programs, the term "member" means "Resident" in consistence with Title 9. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders * Oversees and provides nursing care except for SUTS (Substance Use Treatment) programs * Completes nursing assessments * Assists in the welcoming, admissions, and discharge process * Establishes and maintains a therapeutic relationship with members served * Attends and participates in community meetings and groups * Actively participates in multidisciplinary team meetings and treatment planning meetings * Coordinates and supervises admissions to assure accurate and complete documentation in the medical record and timely referral to the medical physician * Coordinates and participates in counting medications and giving report at the beginning and end of each shift * Reviews and maintains the amount, accuracy, and quality of documentation included in the medical records * Demonstrates knowledge of crisis management and intervention * Transcribes physician orders accurately and in a timely manner * Administers medication and treatments to members served except for SUTS (Substance Use Treatment) programs * Receives and presents change of shift report as assigned * Adheres to medication management policies and procedures * Notifies the prescriber and Nursing Supervisor of any changes in behavior or condition * Documents the progress of members served toward their Recovery Plan goals * Develops and implements nursing care plans except for SUTS (Substance Use Treatment) programs * If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training except for SUTS (Substance Use Treatment) programs * If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training For Voluntary Residential Substance Use Programs: o No Restraints will be used in Substance Use Treatment Programs o Nursing Care is not provided by RN in SUTS program o Monitors the self-administration of medications and documents in resident file Duties and responsibilities may be added, deleted and/or changed at the discretion of management. QUALIFICATIONS Required: * Licensure as a Registered Nurse in the state of program operations * Valid CPR (Cardiopulmonary Resuscitation)/BLS (Basic Life Support) certificate * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment For Voluntary Residential Substance Use Treatment Programs: o Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Preferred: * BA or BS degree * One (1) year of healthcare experience * Experience in Behavioral health setting SKILLS * Excellent listening skills and ability to take detailed notes * Ability to concisely repeat back instructions provided by Supervisor * Excellent attention to detail * Ability to quickly understand new concepts and integrate into daily routine * Ability to prepare succinct summary reports PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, squat, kneel, twist, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently walk, stand, bend, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). EOE AA M/F/V/Disability

Official job title for this role is Clinician Unlicensed. Position reports to office every day, but will also spend 50%-60% of the day driving around the community to meet with clients where they live. This role will includes Intakes, Behavioral Health Assessments, Running Groups/Group Therapy, 1:1 Therapy (very basic modalities such as CBT, Motivational Interviewing, Social Skills Building, and utilizing ACT Fidelity Model) What You Will Do to Change Lives The Clinician Unlicensed provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. Shifts Available: Full Time, 40 hours per week Monday-Friday 8:30am-5:00pm or 9:00am-5:30pm, rotating afternoon shift 11:30am-7:30pm or 8:00pm every 6 weeks, and a rotating weekend shift 9:00am-5:30pm every 4 weeks Expected starting wage range is $77,968.80 - $84,024.91. The full wage range goes up to $100,015.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * A Master's Degree in Social Work or related field and working towards licensure * One (1) year direct service experience with mentally ill individuals * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Behavioral Health, Mental Health, Social Work, Rehab Therapist, Marriage and Family Therapy, Clinical Counselor If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.