Telecare jobs in Olympia, WA - 51 jobs

Program Administrator - King County PACT #267 Community-Based Assertive Community Treatment (PACT) | Washington State Telecare Corporation Lead Telecare's Flagship PACT #267 - Community-Focused, Recovery-Oriented, Life-Changing Work At Telecare Corporation, we are launching / sustaining PACT #267 under contract with the county and state. We are seeking a Washington-licensed clinical leader who is ready to own and lead a community-based Assertive Community Treatment (PACT) program - delivering intensive, integrated support to adults with serious mental illness who have not benefited from traditional outpatient services. If you're passionate about recovery-centered care, community integration, and working with individuals with complex needs - and if you want to build and guide a mobile, multidisciplinary team - PACT #267 offers a rare opportunity for meaningful impact. Required Qualifications * Master's degree in Social Services with a current Washington State license * Four (4) years of experience in administrative or program management within healthcare or behavioral health * Two (2) years supervising professional staff, budgeting, program planning, and licensing * Strong knowledge of community mental health, forensic services, and recovery philosophy Employment is contingent upon successful completion of required background checks, health screenings, and license verification. Compensation Expected starting salary range: $118,995.46 - $147,000.20 Position maximum: $175,004.95 Starting pay is based on licensure, experience, and qualifications above minimum requirements. Geographic differentials apply. What's In It for You * Generous Paid Time Off accrued each pay period * Nine (9) Paid Holidays * Free CEUs * Coaching, mentorship, and leadership development opportunities * Tuition discounts and company-sponsored scholarships * Comprehensive Medical, Dental, and Vision coverage * 401(k) and Employee Stock Ownership Plan (ESOP) Learn more about Telecare benefits: ************************************* Why PACT #267 Is Special * Community-First, Mobile Care: PACT #267 serves individuals with the most severe and persistent mental illness, including those who have not thrived in traditional treatment settings. Telecare * Intensive, Team-Based, Recovery-Oriented Services: The program uses a multidisciplinary team - mental health professionals, registered nurses, peer supports, and psychiatric providers - to deliver evidence-based, strengths-based, recovery-focused services, including psychiatry/medication management, case management, housing coordination, employment support, peer support, and crisis intervention. King County+2Telecare+2 * Community Integration - Not Institution-Based: The PACT team is mobile; about 75% (or more) of services occur outside of office settings - in clients' homes, neighborhoods, job sites, or other community settings - enabling clients to live independently, maintain employment, build natural supports, and stay connected to community rather than institutions. Telecare+1 * Long-Term, Structured Support: Unlike time-limited outpatient services, PACT provides ongoing support for as long as needed - offering flexibility, continuity of care, and commitment to client success. King County+1 * Capacity & Growth: PACT #267 is designed to serve up to 100 clients. Telecare The program is already seeing growth: in recent months, leadership expanded a small pilot team into a full, functioning PACT team of 14 soon-to-be more - demonstrating commitment, growth potential, and rapid scaled-up service delivery. Telecare+1 This is a chance for a clinical leader to step in early and shape the future of a high-needs, high-impact community program. The Role: Program Administrator, FACT #267 The Program Administrator is the senior operational and clinical leader for FACT Program #267. You are responsible for the overall success of the program, ensuring excellence across Telecare's Four Pillars of Performance: * Clinical Quality Excellence * Workforce Engagement * Customer Satisfaction * Financial Security This role requires participation in a structured on-call rotation, remaining accessible and prepared to respond to program needs within established protocols. What You'll Do Clinical & Forensic Leadership * Provide executive-level oversight of all clinical and operational aspects of PACT #267 * Ensure delivery of evidence-based, recovery-oriented forensic mental health services * Provide clinical supervision and leadership to licensed and multidisciplinary staff * Lead quality improvement, compliance, and performance initiatives Workforce & Culture * Build, mentor, and retain a high-performing PACT team * Establish staffing models and guide recruitment, development, and accountability * Set and reinforce program culture aligned with Telecare values Community & Justice Partnerships * Serve as the primary liaison to State and County partners, courts, probation, and law enforcement * Navigate high-acuity, high-pressure forensic and crisis situations in the community * Represent PACT #267 in stakeholder meetings, trainings, and community forums Financial & Operational Oversight * Manage the program within approved budgetary parameters * Partner in fiscal planning and ensure responsible use of resources Telecare is an Equal Opportunity Employer EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

What You Will Do to Change Lives The Medical Records Technician is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and have the ability to interact and communicate both verbally and in writing with clients, family members, the public and physicians and staff. Shifts Available: Full Time Hourly | Monday - Friday | 8:00am - 5:00pm Expected starting wage range is $18.69 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * One (1) year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through American Health Information Association (AHIMA) OR * Two (2) years of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Completion of an approved Health Information/Medical Record Certificate Program OR * Three (3) years of EHR or management of a paper medical record systems experience in a outpatients or community based healthcare program environment. * Working knowledge of managing a hybrid medical record system * EHR System experience, Caminar, Avatar, Anasazi (desired) * Knowledge of local, state and federal regulations, survey process, accreditation standards, and psychiatric requirements. * Knowledge and application of appropriate coding systems; ICD-10 CM, DSMV * Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 8% for Overnight Shift) * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program Type: Community-Based, Case Management To Make Referrals: Transitional Support services can be accessed through a referral from Optum Behavioral Health. Crisis Support team services can be accessed through a referral from the county's Mobile Outreach Team. Who We Serve: Medicaid-eligible adults About the Program: Transition Support services provide highly individualized, behavioral health and intensive case management support for individuals discharging from higher levels of care. The transition support service is designed to minimize current inpatient stays and to increase post-discharge stability and recovery. To that end, T-CAT offers brief intervention, crisis management, crisis outreach, peer support, and psychiatric medication support. Crisis Support services provide an alternative to acute care hospitalization. Individuals experiencing a crisis event at a local emergency room may receive intensive short-term support when appropriate to divert from hospitalization. The crisis support service is designed to minimize emergency room stays and to reduce referrals to inpatient settings. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Data Specialist, Entry Level, Medical Records, MRT If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

The Office Coordinator I works on a variety of administrative tasks and financial operations functions to support business operations. Shifts Available: Full Time; 8:00 am - 5:00 pm; Monday - Friday Expected starting wage range is $21.05 - $25.38. The full range of this role is $29.70. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders Finance Driven Job duties: * Facilitates Rep Payee services * Facilitates Trust Banking services * Prepares and validates payroll * Enters AP batches weekly into accounting software * Monitors client eligibility at admission/enrollment and throughout stay * Prepares and reviews credit card entries * Provides and maintains revenue information; provides billing information to A/R department and County agencies * Records and deposits cash receipts * Determines monthly journal entries required and confirms correct information is on reports * Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures Medical Records Driven Job duties: * Basic chart preparation and following checklists for charts to assure compliance with standards (notes deficiencies) * Orders medical records forms and supplies * Safeguards confidential information per policies and requirements Human Resources Driven job duties: * Maintains personnel files per standard and checklist * Distributes HR information to program personnel as directed by Corporate HR * Assists in promoting open positions * Schedules Interviews, prescreens potential candidates, checks references, schedules physicals, creates conditional offer packets and coordinates the conditional offer process * Tracks new hire paperwork and documentation including credentialing * Enters information into TOP/Relias * Runs and tracks MVR reports * Processes Shoes for crew's orders * Maintains OSHA logs and completes Workers' Compensation Reports, completes incident reports. Participates and helps coordinate Safety Meetings * Close out terminated files Information Technology driven job Duties: * Acts as point of contact between program and IT for maintenance of phones, computers, hardware and software * Provides limited computer systems support to staff Program/Department driven job duties: * Assist with staff scheduling * Order supplies (food, office, maintenance) * Assist with events * Prepares correspondence, agendas, meeting minutes/notes * Assists leadership with special projects * May serve as a relief or back up for the receptionist or other Administrative positions * Calendars administrative tasks including MOU expirations, safety meetings, drills, etc. * Helps coordinate and address maintenance requests * Helps facilitate staff scheduling Duties and responsibilities may be added, deleted and/or changed at the discretion of management. QUALIFICATIONS Required: * High School or GED * One (1) year of administration experience * Knowledgeable and proficient in MS Office programs * Experienced entering data into computer systems * Must be at least 18 years of age * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Preferred: * Two (2) years of administration experience * Experience in Healthcare field SKILLS * Analytical and problem-solving skills PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, reach, twist, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, and do simple grasping occasionally. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure and close eye work (small figures) EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under direct supervision, serves as a primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community. In addition, this position provides knowledge of a specialty area to the treatment team and program. Shifts Available: Full Time; Shift Hour and Days vary as needed Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: * Morning Shifts: Start between 8:00 AM - 9:00 AM and end between 5:00 PM - 6:00 PM, depending on start time and lunch break duration. * Afternoon Shifts: One required per week, generally 11:00 AM - 7:30 PM or 8:00 PM, depending on lunch break. * Weekends & Rotating Holidays: 9:00 AM - 5:30 PM. * Weekend Requirement: Staff are required to work every other weekend. Full Time; Shift Hour and Days vary as needed. Expected starting wage range is $21.65 - $26.25. The full wage range goes up to $31.01. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate's degree and two (2) years of experience; OR Bachelor's degree in Social Services * Must possess at least 1 year of experience in the area of specialty served (e.g. Benefits, Educational, Employment, etc.) * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

$500.00 Sign-on Bonus! We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full Time; DAYS Shift Hours and Days vary as needed Schedules may vary based on program needs and individual preferences. Typical shifts are as follows: * Morning Shifts: Start between 8:00 AM - 9:00 AM and end between 5:00 PM - 6:00 PM, depending on start time and lunch break duration. * Afternoon Shifts: One required per week, generally 11:00 AM - 7:30 PM or 8:00 PM, depending on lunch break. * Weekends & Holidays: 9:00 AM - 5:30 PM. * Weekend Requirement: Staff are required to work every other weekend. Expected starting wage is $21.65. The full wage range goes up to $22.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment * Obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

The Discharge Planner provides discharge planning services to members served and their families. This involves coordinating and collaborating with other services and agencies such as the Conservator's Office, eligibility workers, Public Defender, Public Guardian, Court Services, Third Party Utilization Review Departments, and multiple County Mental Health Services system of care entities. Shifts Available: Full Time: Monday - Friday, 8:00am - 5:00pm Expected starting wage range is $24.18 - $29.88. The full wage range goes up to $35.58. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders * Maintains overall responsibility for discharge planning, including: o Coordinating members served assessments and discharges in coordination with the treatment team o Making appropriate referrals for placement, case management and aftercare services o Identifying members served discharge planning needs, including arranging for placement, follow-up care and financial aid o Updating the Treatment Team regarding social services and discharge planning o Coordinating with the Business Office to assure that members served benefits are in order o Developing and maintaining an awareness of community resources o Completing the appropriate paperwork for all members served discharged o Coordinating members served services with customer representatives * Establishes and maintains a therapeutic relationship with members served. * Attends and participates in community meetings and groups. * Performs tasks correctly and according to Policies and Procedures. * Thinks and acts appropriately in routine situations * Consistently performs all tasks assigned in a complete and thorough manner * Effectively completes assigned tasks while remaining available to assist co-workers in emergent situations * If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. QUALIFICATIONS Required: * Two (2) years of professional experience in Social Work, Nursing or a related field * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. Preferred: * Bachelor's Degree in Social Work, Psychology or a related human services field * One (1) year experience in mental health and/or public agencies * Licensed Professional preferred SKILLS * Knowledge of psychiatric treatment modalities and community resources * The ability to interface with both public and private agencies * The ability to communicate effectively, both in writing and verbally PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to reach, twist, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, stand, walk, and do simple grasping occasionally. The position requires manual repetitions, deviations and dexterity. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Clinician Unlicensed provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. Shifts Available: Full-time: Monday - Friday, 8:00am - 4:30pm Expected starting wage range is $80,168.40 - $88,447.23 The full wage range goes up to $$105,279.78. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) o A Master's Degree in Social Work or related field and working towards licensure o One (1) year direct service experience with mentally ill individuals What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Behavioral Health, Mental Health, Associate of Social Work, Associate Marriage and Family Therapy, Associate Professional Clinical Counselor, Clinical If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. POSITION SUMMARY The Clinician Unlicensed provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. This individual may be assigned to work in program or remotely based on the program business needs. QUALIFICATIONS Required: * A Master's Degree in Social Work or related field and working towards licensure and registered with the Board of Behavioral Science * One (1) year direct service experience with mentally ill individuals For Orange County Programs: § A Master's Degree in Social Work or related field and working towards licensure and registered with the Board of Behavioral Science § Two (2) years of experience in mental health setting * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders. Collaborates with Program Director/Administrator to ensure program offers individuals served increasing opportunities for employment, social integration and independent living Maintains and participates actively in program activities when present Participates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planning as assigned Attends and oversees the monthly Utilization Review process, including monthly and quarterly data reports to County and other stakeholders as necessary May assist in training staff to complete service plans and risk assessments; oversees service planning and risk assessment for all clients of the program May oversee referrals to the Program as assigned Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to clients, families and clients' community supports Establishes and maintains a therapeutic relationship with persons served Attends and participates in primary therapy, community meetings, family therapy, and groups Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions May facilitate and participate in team meetings and service planning meetings as assigned Provides leadership in facilitating the team process Provides 24/7 on-call (cell phone) coverage as needed Assures that clients know and understand their legal status and rights Ensures all clinical issues are addressed around hospitalization of members served Assists with Service Coordination Plan, including: o Appropriate referrals for placement, case management and aftercare services, as assigned. o Coordinating with the office support staff to assure that client benefits and finance are in order, as assigned o Developing and maintaining an awareness of community resources * If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Ability to work effectively as a member of a multidisciplinary team * Ability to navigate electronic health records * Thorough understanding of client rights * Knowledge of persistent mental illness and basic medical and psychiatric terminology * Understanding of issues pertaining to older adults * Skilled in use of Microsoft Suite and telehealth platforms PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). EOE AA M/F/V/Disability

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives As a senior member of the clinical team, the Psych Nurse Practitioner provides direct psychiatric nurse practitioner care and medical treatment to members served. Nurse Practitioner, PMHNP - Part-time, 20 hours per week M-F onsite (Wednesday availability preferred, flexible on other days) Compensation - Expected Employee starting wage range - $84,292k - $123,901k / annually Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Bachelor's Degree in Nursing Science and an advanced degree in a healthcare science as required by the State Licensing program * Minimum of one (1) year of full-time experience, or its part-time equivalent, working in a program serving persons with mental disabilities * Completion of an accredited Nurse Practitioner program * American Nurses Credentialing Center (ANCC) Board Certified as a Psychiatric Mental Health Nurse Practitioner (PMHNP) * Licensure as an Advanced Practice Nurse Practitioner in the State of practice * Active DEA and Furnishing licenses What's In It For You* * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * Paid Time Off * Nine Paid Holidays * Dynamic, collaborative, and professional team environment * Online University Tuition Discount and Company Scholarships * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare family, the Thurston Mason T-CAT program combines a comprehensive set of outreach services to provide an alternative level of intervention and follow up services to stabilize individuals in crisis to remain in the community and move toward recovery. To provide this set of outreach services, we are now developing a comprehensive bundle of services to work conjointly to engage this high‐risk population. These services include - Mobile Outreach Teams, Intensive Case Management Services, Peer Support, and linkages to community resources and outpatient treatment. The end goal is to provide effective prevention and intervention strategies for those most at risk in order to reduce or prevent more acute illness, high-risk behaviors, incarceration, and other emergency medical or crisis responses. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-time: Wed, Thur, Fri | 7:00am - 7:30pm Expected starting wage range is $18.69 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment * Obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Agency Affiliated Counselor (AAC) within 60 days of employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders * Draws upon own personal recovery experience with mental/addiction challenges as a basis for engagement as a peer with members served and to validate members' own lived experiences * Consistently utilizes recovery language and a strength-based approach to assist members served to reach their fullest potential * Participates in the planning, organization and co-facilitation of Recovery Centered Clinical Service (RCCS) materials, self-help and recovery education groups * Provides education and expertise from the perspective of a person with lived experience of mental illness to the team concerning various mental health/addiction recovery experiences * Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all * If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Knowledge of recovery focused, strengths based work in mental health/addiction recovery * Be willing to seek to understand members' unique circumstances, personal preferences and goals and incorporate them into daily work as well as any needed crisis response to help the member regain a sense of control * Have a strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity * Strong knowledge of relevant community resources and methods for accessing them PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires manual deviation, repetition and dexterity. Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Telecare Shelton Evaluation and Treatment (E&T) center will provide intensive mental health and psychiatric treatment services in a secure, welcoming and respectful environment for adults experiencing an acute mental health emergency. Telecare currently operates E&T's in Thurston, Clark, Skagit, Grays Harbor, and Pierce counties, and looks forward to adding the Shelton community to our family. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

This role is NOT remote or hybrid. What You Will Do to Change Lives Under direct supervision, serves as a primary support and case manager for individuals with mental illness and/or co-occurring disorders by assisting them to live as independently as possible in their chosen community. These services are provided in their homes, hospitals, and other community settings. Shifts Available: Full Time; Monday-Friday 8:00am-4:30pm or 8:30am-5:00pm Expected starting wage range is $21.65 - $26.25. The full wage range goes up to $31.01. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate's degree and two (2) years of experience; OR Bachelor's degree in Social Services * Must possess at least 1 year of experience providing services as a Substance Use Specialist * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. * Must have SUDP/SUDPT certification. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Forensic Housing and Recovery through Peer Services (FHARPS) follow the Housing First Model, an integrated safe/affordable housing based on a Permanent Supportive Housing (PSH) . PSH is decent, safe, and affordable community-based housing that provides tenants with the rights of tenancy under state and local landlord-tenant laws. It is linked to voluntary and flexible support and services designed to meet tenants' needs and preferences. PSH makes housing affordable to individuals with disabilities and low (or no) income. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. POSITION SUMMARY The Recovery Specialist I provides care that responds to the physical and psychological needs of members served, and is consistent with recovery-centered care principles. Employment Status: On-Call Days and shift vary as needed. Expected starting wage range is $17.13 - $20.61. The full wage range goes up to $24.12. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) : * High school or G.E.D. * Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework) * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Preferred: * Previous experience with population to be served and/or work in a similar program setting ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders * Assists in the welcome, admission, and discharge processes * Supports and coaches members served in activities of daily living * Ensures safety of members served through monitoring and observation; completes related documentation * Monitors and assists members at mealtime * Attends and participates in community meetings and groups * Participates in and facilitates rehabilitation therapy groups and activities, as needed * Implements treatment of care plans * Helps to create a recovery environment through interactions with staff and members served * Collects stool, urine and other specimens, as requested on assigned members served * Obtains vital signs and weights, as assigned * Practices standard precautions at all times * Participates actively in multidisciplinary team meetings and treatment planning meetings * Demonstrates knowledge of PART principles and techniques * Informs the charge nurse of observed behaviors and conditions * Observes, records, and reports client social, psychiatric, and physical behavior; demonstrates the ability to recognize changes in client milieu and makes modifications in care giving methods * Reviews admission documentation and assists in collecting assessment data * Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare operates the Mark Reed Evaluation and Treatment (E&T) center in McCleary WA. This program, located in Grays Harbor County, is a secure 16-bed inpatient E&T for adults aged 18+ who meet the criteria for services under the Involuntary Treatment Act (ITA). Our mission at this facility is to engage individuals with complex needs in recovering their health, hopes, and dreams. We are looking for employees that have a desire to work in a team environment that is focused on recovery and empowerment. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, walk, twist, push, pull, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, reach and do simple and power grasping. The position requires manual deviation, repetition and dexterity. EOE AA M/F/V/Disability

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Medical Records Technician is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to: assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. Must be able to work independently and could interact and communicate both verbally and in writing with clients, family members, the public and physicians and staff. Shifts Available: Full Time | Day Shift | Monday-Friday Expected starting wage range is $19.67- $23.71. The full wage range goes up to $27.75. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) One (1) year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Credentialed as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA), through American Health Information Association (AHIMA) OR Two (2) years of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting AND Completion of an approved Health Information/Medical Record Certificate Program OR Three (3) years of EHR or management of a paper medical record systems experience in a outpatients or community based healthcare program environment. * Working knowledge of managing a hybrid medical record system * EHR System experience, Caminar, Avatar, Anasazi (desired) * Knowledge of local, state and federal regulations, survey process, accreditation standards, and psychiatric requirements. * Knowledge and application of appropriate coding systems; ICD-10 CM, DSMV * Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Telecare Thurston Mason E&T (Evaluation and Treatment) is an acute 15-bed adult intensive treatment program. The program provides services to individuals experiencing severe psychiatric symptoms who may benefit from more structured services, supports, and secure setting. The program provides recovery-focused services. Telecare programs transform lives, generate measurable outcomes, and reduce financial costs. Services are designed to respond to local needs function as a strategic, accountable, and experienced partner within systems of care. The E&T is designated as a facility providing both voluntary and involuntary psychiatric care. E&T residents are ages 18+ and stay on average 14 days. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Data Specialist, Entry Level, Medical Records, MRT If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives As a senior member of the clinical team, the Psych Nurse Practitioner provides direct psychiatric nurse practitioner care and medical treatment to members served. Nurse Practitioner, PMHNP - Full-time, 40 hours per week M-F Compensation - $5,000 Sign-On Bonus! Expected Employee starting wage range - $168,583k - $247,802k / annually Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Bachelor's Degree in Nursing Science and an advanced degree in a healthcare science as required by the State Licensing program * Minimum of one (1) year of full-time experience, or its part-time equivalent, working in a program serving persons with mental disabilities * Completion of an accredited Nurse Practitioner program * American Nurses Credentialing Center (ANCC) Board Certified as a Psychiatric Mental Health Nurse Practitioner (PMHNP) * Licensure as an Advanced Practice Nurse Practitioner in the State of practice * Active DEA and Furnishing licenses What's In It For You* * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * Paid Time Off * Nine Paid Holidays * Dynamic, collaborative, and professional team environment * Online University Tuition Discount and Company Scholarships * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare Family, Tumwater Evaluation and Treatment (E&T) is a 16-bed inpatient secure facility for adults, ages 18 and older, diagnosed with a serious mental illness, who are experiencing a mental health emergency. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-time: Monday - Friday, 8:00am - 4:30pm Expected starting wage range is $18.69 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment * Obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an Agency Affiliated Counselor (AAC) within 60 days of employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders * Draws upon own personal recovery experience with mental/addiction challenges as a basis for engagement as a peer with members served and to validate members' own lived experiences * Consistently utilizes recovery language and a strength-based approach to assist members served to reach their fullest potential * Participates in the planning, organization and co-facilitation of Recovery Centered Clinical Service (RCCS) materials, self-help and recovery education groups * Provides education and expertise from the perspective of a person with lived experience of mental illness to the team concerning various mental health/addiction recovery experiences * Participates in verbal de-escalation and physical interventions in emergent situations and is willing and able to assist other staff as needed to maintain a safe, healing environment for all * If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Knowledge of recovery focused, strengths based work in mental health/addiction recovery * Be willing to seek to understand members' unique circumstances, personal preferences and goals and incorporate them into daily work as well as any needed crisis response to help the member regain a sense of control * Have a strong understanding of recovery and resilience, the value of partnerships with members and member choice, and the balance between protection from harm and personal dignity * Strong knowledge of relevant community resources and methods for accessing them PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires manual deviation, repetition and dexterity. Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Telecare Shelton Evaluation and Treatment (E&T) center will provide intensive mental health and psychiatric treatment services in a secure, welcoming and respectful environment for adults experiencing an acute mental health emergency. Telecare currently operates E&T's in Thurston, Clark, Skagit, Grays Harbor, and Pierce counties, and looks forward to adding the Shelton community to our family. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

What You Will Do to Change Lives Under supervision of a licensed clinician, the Social Work Clinician II provides clinical and casework services to members served and natural supports. This involves person centered recovery planning and collaborating with other services and agencies. Shifts Available: Full Time, 40 hrs per week 8:00am - 4:30pm | Sunday - Thursday Expected starting wage range is $80,168.40 - $84,024.91. The full wage range goes up to $100,015.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Must be eligible for a Washington Behavioral Health License. * Must have a completed Master's Degree in Social Work, Counseling, Marriage & Family Therapy, etc.: a master's that leads to licensure * One (1) year of direct service experience with individuals with severe mental illness in an inpatient or outpatient setting is required * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare's Community Alternatives Team (T-CAT) provides the following outreach services in Pierce County: The Diversion Service works in partnership with Community Hospital Emergency Departments and Pierce Co. Mobile Crisis Team to assess risk and provide additional support to individuals who can safely avoid a psychiatric hospitalization with appropriate support and resource referrals. The Transition Service serves individuals who are working towards discharge from an E&T or other housing setting and who could use additional support in successfully sustaining their transition to outpatient services (i.e. interim prescribing support; connecting with outpatient mental health services; seeking housing, employment or education opportunities; connecting with others in social settings, and other supportive services). The Transition Service also receives referrals from many other community stakeholders to address an individual's emerging needs in the community such that a return to an acute hospital setting can be prevented wherever safely possible. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

What You Will Do to Change Lives The Recovery Specialist I provides care that responds to the physical and psychological needs of members served and is consistent with recovery-centered care principles. Shifts Available: Full-Time | 7:00 AM - 7:30 PM or 7:00 PM - 7:30 AM | Days vary as needed Expected starting wage range is $17.13 - $19.58. The full wage range goes up to $22.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High school or G.E.D. * Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework) What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Program Type: Acute To Make Referrals: A Designated Crisis Responder (DCR) will evaluate individuals referred by community hospitals. If individuals are found to need emergency involuntary detainment, they will be admitted to the inpatient unit. # of Beds: 16 beds Who We Serve: Adult residents of Washington state, ages 18 and older, who have been diagnosed with a serious mental illness and are currently experiencing a significant crisis in their lives. A Designated Crisis Responder (DCR) will evaluate individuals referred by community hospitals. If individuals are found to need emergency involuntary detainment, they will be admitted to the inpatient unit. We Cannot Accept: * Any individual who has a co-occurring medical condition that requires more than an outpatient level of care will be excluded from the program. * Sexually violent offenders being detained pursuant to RCW 71.09 or high risk sex offenders classified by the local law enforcement agencies are excluded from admission. * Any individual with any pending (not dismissed or otherwise disposed) felony charge shall be excluded from admission. Individuals released on a Temporary Release (TR) may be considered for admission on a case-by-case basis after consultation with the DCR. Hours of Operation: Open 24 hours a day, 7 days a week About the Program: We believe recovery starts from within, and that our job is to do whatever it takes to provide the support needed to our clients on their recovery journey. Our 16-bed secure facility includes a full staff of nurses, peer recovery coaches, recovery specialists and psychiatric prescribers. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Behavioral Health, Case Manager, Case Management, Mental Health If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: Full Time; Monday-Friday 8:00am-4:30pm Expected starting wage range is $18.69 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare's Community Alternatives Team (T-CAT) provides the following outreach services in Pierce County: The Diversion Service works in partnership with Community Hospital Emergency Departments and Pierce Co. Mobile Crisis Team to assess risk and provide additional support to individuals who can safely avoid a psychiatric hospitalization with appropriate support and resource referrals. The Transition Service serves individuals who are working towards discharge from an E&T or other housing setting and who could use additional support in successfully sustaining their transition to outpatient services (i.e. interim prescribing support; connecting with outpatient mental health services; seeking housing, employment or education opportunities; connecting with others in social settings, and other supportive services). The Transition Service also receives referrals from many other community stakeholders to address an individual's emerging needs in the community such that a return to an acute hospital setting can be prevented wherever safely possible. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives As a senior member of the clinical team, the Psych Nurse Practitioner provides direct psychiatric nurse practitioner care and medical treatment to members served. Nurse Practitioner, PMHNP - Full-time 40 hours per week M-F onsite position (5pm-8am on call for emergencies, additional $125/night) Compensation - Expected Employee starting wage range - $177,455 - $260,844 / annually Additional $5k Sign On Bonus Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Bachelor's Degree in Nursing Science and an advanced degree in a healthcare science as required by the State Licensing program * Minimum of one (1) year of full-time experience, or its part-time equivalent, working in a program serving persons with mental disabilities * Completion of an accredited Nurse Practitioner program * American Nurses Credentialing Center (ANCC) Board Certified as a Psychiatric Mental Health Nurse Practitioner (PMHNP) * Licensure as an Advanced Practice Nurse Practitioner in the State of practice * Active DEA and Furnishing licenses What's In It For You* * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * Paid Time Off * Nine Paid Holidays * Dynamic, collaborative, and professional team environment * Online University Tuition Discount and Company Scholarships * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Shelton Next Steps, a long-term civil commitment acute 16-bed Evaluation & Treatment Center in Thurston County will provide services to individuals experiencing severe psychiatric symptoms and can benefit from more structured services, supports in a secure setting. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full Time; AM 8:00 am - 4:30 pm OR 8:30 am - 5:00 pm; Monday - Friday Expected starting wage range is $21.65 - $22.52. The full wage range goes up to $26.36. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Certified Peer Specialist and/or completed Peer Support Training * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Forensic Housing and Recovery through Peer Services (FHARPS) follow the Housing First Model, an integrated safe/affordable housing based on a Permanent Supportive Housing (PSH) . PSH is decent, safe, and affordable community-based housing that provides tenants with the rights of tenancy under state and local landlord-tenant laws. It is linked to voluntary and flexible support and services designed to meet tenants' needs and preferences. PSH makes housing affordable to individuals with disabilities and low (or no) income. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.