Telecare jobs in Redwood City, CA

- 143 jobs

Vice President, HR Operations & Shared Services - Behavioral Health
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Vice President, HR Operations is a strategic and operational leader responsible for overseeing HR Compliance, HRIS, and HR Data & Analytics across the organization. This role ensures that Telecare's HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. The VP will lead the design and execution of scalable systems, programs, and policies that promote compliance with federal, state, and local regulations, optimize HR technology and process efficiency, and leverage workforce data and analytics to inform executive decision-making. Shifts Available: Full-Time, Monday - Friday Expected starting wage range is $203,934.37 - $251,978.83. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. THE IDEAL CANDIDATE The ideal candidate for the VP HR Operations & Shared Services role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a successful track record of ensuring HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. We define operational excellence in 4 key areas: * Clinical Quality and Risk Management Excellence. First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients that maximizes clinical outcomes while reducing adverse events within the programs. * Workforce Engagement. Having a workforce that is highly engaged translates into the quality-of-care Telecare is able to provide its clients. Being able to maintain low turnover and have staff that stay and grow with the organization are key measures of success. * Customer Satisfaction. Our customers are important. The VP HR Operations & Shared Services needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to delivering high quality care and minimizing unintended outcomes. * Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success. COMPETENCIES FOR THE IDEAL CANDIDATE The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and is able to reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same. The ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values and will bring the following competencies: * Proven strategic human resource business partner, with an excellent sense of operations, as well as commercial activities and an appreciation for the interplay between the two * Ability to prepare and communicate clear and compelling messages to senior leadership * Strong analytical and reasoning abilities * Executive presence and excellent interpersonal, oral and written and communication skills * Proven ability to recruit, train, and motivate employees in order to balance staffing strength and develop future leaders * Ability to establish credibility and be decisive but able to recognize and support the organization's preferences and priorities Results oriented with the ability to balance other business considerations POSITION SUMMARY This role will assist in the planning and development of the appropriate organizational design, architecture and support systems to enhance ongoing compliance improvements and implementation of the HR Service Delivery model. He or she will serve as a thought leader and partner in advancing high performing organizational effectiveness. Additionally, the vice president will also focus on leading overall operational excellence of the compliance, Data Analytics and HRIS COEs as well as the HR centralized support services. This includes developing end to end processes that support satisfying associate experience in the areas of engagement, on-boarding, benefits, use of AI, time management and human resources reporting. They will also be responsible for implementing regular use of lean, continuous improvement process improvement discussions within the Human Resources function to identify workflow, process and opportunities for technology to enable improvement and standardization The Vice President partners closely with HR leadership, Operations, Finance, IT, and Legal to ensure HR operational strategies align with Telecare's mission, values, and business objectives. QUALIFICATIONS Required: * Fifteen (15) years Human Resources management experience; with a minimum five (5) years managing people * Five (5) years managing teams and supporting corporate clients at the Executive level. * Demonstrated experience in running an HR service organization utilizing continuous improvement best practices * Bachelor's degree in human resources or related field, Master's degree preferred * Broad understanding of the technical and functional components of human resources, including: talent acquisition, talent management, organizational design/development, succession planning, leadership development, compensation; compliance; planning; employee communications; training and development and employee relations * Extensive experience implementing and optimizing HRIS/ERP systems and workforce analytics platforms (e.g., Tableau, Qlik), integrating data insights to enhance reporting, talent management, and strategic workforce planning * Demonstrated expertise in leveraging analytics, artificial intelligence (AI), and workforce data to shape talent strategies, identify organizational trends, and drive evidence-based decision-making. * Proven experience in data wrangling, exploratory data analysis, and the application of advanced analytics and cloud-based technologies (e.g., AWS, Azure, Google Cloud) to build scalable people analytics frameworks, automate HR processes, and ensure data accuracy and governance. * Strong command of Microsoft Office products: PowerPoint; Excel, Word * A self-starter with high energy level. Proactive, dynamic, making things "happen." * Strong strategic thinker and general manager mindset; capable of translating business objectives into tactical action plans and milestones * An intelligent, decisive, self-confident and results-oriented individual who possesses a combination of mental flexibility, creativity, analytical ability and sound judgment. * Outstanding interpersonal skills and be able to work across functional areas within a company culture that is high performance, self-directing and collegial * Ability to build relationships with superiors, peers and subordinates across a large and complex organization * Able to lead, energize, and influence a wide spectrum of people to achieve exceptional performance * Entrepreneurial spirit, with a hands-on, roll-up-the-sleeves mentality and a structured and pragmatic approach * An effective collaborator and relationship builder, able to get results through influencing versus demanding by authority of position; a sought-after advisor * Able to facilitate and encourage objective analyses of alternative points of view and be able to articulate the strengths and weaknesses of various business options in order to reach an informed decision * Ability and willingness to travel up to 30% * Must be at least 18 years of age * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply Preferred: * SHRM-SCP, SPHR, or certifications in HR technology/analytics ESSENTIAL FUNCTIONS HR Compliance and Operations * Develops, implements, and maintains a comprehensive compliance program that encompasses medical, dental, and administrative operations. * Creates and updates preventive controls, including policies and training, to ensure compliance with all applicable laws, regulations, and industry best practices, including Anti-Kickback Statute, False Claims Act, HIPAA, Stark Law, and other relevant regulations. * Conducts annual risk assessments to identify potential areas of compliance gaps and risk. * Develops and implement mitigation strategies to address identified risks. * Monitors changes in laws and regulations and ensure the company adapts its compliance program accordingly. * Develops and implements a monitoring program that is measurable and data-driven, promoting compliance with key regulatory policies and procedures spanning over a thousand provider offices. * Establishes and enhances strong detective controls that will not unduly burden our ability to provide quality care to patients. Employee / Labor Relations / Compliance * Ensures compliance with federal & local employment law * Complies with all corporate and local policies including Ethics & Compliance Programs * Assures accurate record keeping and timely local plan administration * Works with corporate compliance team to ensure employee data and records are accurately maintained. * Liaison with Telecare Employment Counsel * Advises on relevant compliance matters Data Analytics * Lead the successful implementation and optimization of the HR ERP system, ensuring alignment with business objectives through development of efficient back-office processes, data integration, and enhanced employee self-service tools that improve user experience and operational effectiveness. * Provides data analytics to support the effectiveness of Power BI and a central SQL database within HR * Acts as the data visualization and reporting SME using PowerBI, Qlik, Qualtrics and other management systems * Provides analytical support on cross functional key projects, such as systems upgrade of Top/UKG, monthly engagement pulse survey, creation of standard work, and confidential projects * Proactively partners with talent management and talent acquisition leadership to propose and execute special projects to improve workforce planning and diversity & inclusion HR Leadership/Continuous Improvement * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Partners with senior management to identify and address the critical needs of the business and achieve goals that support a long-range people strategy * Supports enterprise HR initiatives designed to build a compliant, competitive and cost-effective HR infrastructure * Serves as a trusted advisor to executives and the Board * Drives integration across Compliance, HRIS, and Data Analytics functions to deliver consistent and efficient HR services Engagement * Partners with business leaders on initiatives that engage employees and promote retention of key talent * Fosters constructive associate relationships across the operations organization; * Understands employee needs and facilitate effective communication channels between leaders and employees * Sponsors and drives events and programs designed to increase employee engagement * Consults with and advise business managers on disciplinary process and risk assessment on employee relations and performance related issues People Leadership * Builds and leads high-performing teams, embedding a culture of compliance, equity, and continuous improvement * Champion Telecare's values, ensuring HR operations reinforce a culture of equity, inclusion, and compliance * Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices * Promotes and maintains professional and effective relationships and communications within the department and with other departments Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Excellent verbal and written communication * Attention to detail * Critical thinking to aid decision making * Flexibility and ability to adapt * Commitment to development PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to walk, stand, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less and do simple grasping, as well as frequently sit and occasionally drive. Visual requirements include computers and books exposure. EOE AA M/F/V/Disability
$203.9k-252k yearly 51d ago
Leadership Development Trainer
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Full Time: 8:00 am 5:00 pm, Monday - Friday The expected starting salary wage is $88,000 - $106,647.00 annually. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs. QUALIFICATIONS Required: * Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others * Two (2) years' experience in facilitating soft skills training in person and remotely * Proven ability to build teams * Demonstrated ability to drive and influence leadership, staff and HR partners * Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance * Proven ability to be self-directed and take initiative while working autonomously from a remote location Must be highly reliable and customer-focused Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Preferred: * Experience facilitating training using ZOOM and TEAMS Platforms * Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications * Advanced skills in O365 Suite Experience with learning management systems ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Develops and conducts instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation * Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material * Partners with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment including: o Creates and maintains content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT. o Manages and updates content based on feedback from leaders and participants, as necessary to adapt to policy & process changes * Maintain records and reports within the Learning Management System of all staff education that has been provided. * Drive other projects as needed by executives or as business needs change * Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant * Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources * Facilitate training three to four (3-4) days each week based on the annual training calendar. * Travel is required. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Facilitation of small and large groups both in person and remotely using a virtual platform * Clear and effective verbal and written communication * Knowledge of principals of adult learning * Engaging manner that fosters open communication * Ability to develop interactive training * Highly organized in record maintenance * Advanced skills in Microsoft Office Suite, specifically PowerPoint PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires also requires driving and flying. Visual requirements include computers, books and video exposure. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$88k-106.6k yearly 60d+ ago
Laundry Aide/Housekeeping - Behavioral Health 116
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. As a part of the Telecare Family, Garfield Neurobehavioral Center is a 56-bed Skilled Nursing Facility (SNF) providing medical, nursing and rehabilitative services to individuals who have a neurobehavioral illness as well as a mental illness. Garfield primarily serves adults between the ages of 18-64. Employment Status: Part-Time Shift: Thursday AM 7:00am - 3:30pm - Friday & Saturday 9:00pm - 5:00am Days: Thursday - Saturday POSITION SUMMARY The Laundry Aide ensures that the facility is supplied with sufficient linens so that members served care can be provided by the Nursing Department. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Performs the following linen duties: o Transports clean linen from the laundry to the linen closets o Arranges clean linens on the shelves of the linen closets o Periodically cleans the shelves in the linen closets o Cleans the clean linen carts as assigned o Washes linen and personal clothing of members served * Performs the following tasks with clothing of members served: o Hangs all folded personal clothing on hangers on the garment racks o Discards all personal clothing inappropriate for members served use i.e., torn clothing, stained clothing, or clothing with broken zippers o Separates underwear and socks for easier distribution and places them in the male or female clothes closets o Labels members served clothing as requested Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. QUALIFICATIONS Required: * High school graduation or a G.E.D. equivalent * Ability to read, write, and speak English and willingness to work with individuals with mental illness * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. Preferred: * Prior experience as a laundry aide and/or housekeeper in a hospital, motel, or hotel setting SKILLS * Ability to lift heavy equipment and stand for long periods of time PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, kneel, twist, reach, do simple and power grasping and lift and carry items weighing 25 pounds or less. The position requires manual deviation, repetition and dexterity and to be exposed to Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure. EOE AA M/F/V/Disability
$30k-37k yearly est. 21d ago
Case Manager Housing Specialist - Housing Program 625
Telecare Corp 4.1
Telecare Corp job in Redwood City, CA
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co- occurring disorders by assisting them to live as independently as possible in their chosen community. Shift Full time- 1.0 Wednesday- Sunday - 3:00pm- 11:30pm QUALIFICATIONS Required: * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services * Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist * Sensitivity to multi-cultural populations and issues * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. Preferred: * Four (4) years' experience in a mental health setting * Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts * Experience in a mental health setting, outpatient clinic, or community mental health service * Knowledge of Housing Resources in local community ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided * Consistent with area of expertise, provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resources * Facilitates groups according to the needs and interests of members served especially related to education regarding Housing needs and maintenance * Provides appropriate interventions in crisis situations * On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks * Collects required data and completes required documentation * Coordinates transitions to lower levels of care * Maintains awareness of community resources and assists members served in appropriate use of community resources * Assists members served with all needs, including Activities of Daily Living * Assists members served in making and getting to essential appointments * Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services * Ensures that members served understand their legal status and rights * Helps members served achieve greater independence and autonomy * Safeguards confidentiality; adheres to HIPAA policies * Provides wraparound services that encompass whole person care * Provides transportation when needed and appropriate and linkage to community resources * If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * Provide and document quality and quantity of direct services as required by program standards Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. SKILLS * Thorough understanding of the rights of members served and relevant legal processes * Effective written and verbal communication skills * Good computer/technology skills * Ability to assess safety risks * Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity * Excellent driving skills * Knowledge of basic medical and psychiatric terminology * Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections). EOE AA M/F/V/Disability
$44k-54k yearly est. 43d ago
Peer Support Specialist - Mental Health 628
Telecare Corp 4.1
Telecare Corp job in San Mateo, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: 1. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Tuesday - Saturday 2. Full-Time | AM | Shifts: 7:00 AM - 3:30 PM | Days: Sunday - Thursday 3. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday - Monday 4. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Friday and Saturday 5. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday and Monday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment * California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21.4-25.8 hourly 59d ago
Maintenance Worker - Mental Health 103
Telecare Corp 4.1
Telecare Corp job in San Leandro, CA
Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare Corporation will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Maintenance Worker is the staff member that performs tasks that involve the facility physical plant, equipment and grounds maintenance. These duties encompass a variety of carpentry, electrical and environmental services assignments. Shifts Available: Full-Time | AM | Shifts: 7:30 AM - 4:00 PM | Days: Tuesday - Saturday Expected starting wage is $22.66. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. QUALIFICATIONS Two (2) years of experience as a building maintenance worker, handy‑person, boiler worker or in a related position is required. Experience in a health care setting is pre-ferred. High School graduation or a G.E.D. is also required. Necessary skills include knowledge of and ability to perform in the areas of: plumbing, carpentry, masonry and electrical, heating and air conditioning repair. The ability to read, write and speak English is essential, as is the willingness to work with adult mentally impaired persons. The incumbent must have a valid Class II California Driver's License and be insurable. Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice. KEY RESULT AREAS MISSION, VALUES AND BELIEFS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members. QUALITY AND QUANTITY OF WORK * Performs tasks correctly and according to policies and procedures. * Performs the following electrical tasks: * Checks the temperature in the facility and maintains the log. Adjusts thermostats as needed to maintain the temperature between 72 ‑ 74 degrees. * Checks and logs boilers and water temperature. * Checks all exit lights and other facility lights, replacing as needed. * Completes all sheet rock repairs, including sanding and painting within one week of being damaged. * Performs the following maintenance tasks: * Picks up the trash from the front of the facility. * Responds to all work requisitions, completing the requested task and the associated paper work. * Completes preventative maintenance tasks as scheduled and assigned. week. * Checks and cleans the facility vehicles each week. * Responds to immediate maintenance and repair problems; participates in alternating on-call schedule for emergencies. (beeper) * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. TEAM MEMBER PARTICIPATION * Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. * Demonstrates knowledge of Professional Assault Response Training (PART) principles and uses PART concepts to manage aggressive behavior. JUDGMENT, DECISION MAKING AND INITIATIVE * Demonstrates knowledge and proper use of equipment and supplies. RELATIONSHIPS WITH OTHERS * Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale. QUALITY IMPROVEMENT * Continually focuses on assigned tasks and seeks and implements improvements as necessary. * Understands and demonstrates the safety program in all activities. CUSTOMER AND COMMUNITY RELATIONS * Demonstrates a knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION * Completes and follows through with tasks and assignments, meeting expected deadlines. ATTENDANCE AND RELIABILITY * Understands and demonstrates knowledge of all policies associated with attendance. PROFESSIONAL DEVELOPMENT * Attends all assigned in‑service education classes. PHYSICAL REQUIREMENTS See attachment for requirements. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SUPERVISOR: Director of Environmental Services POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6 - 8+ HOURS Sitting X Walking X Standing Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? YES X Simple Grasping (right hand) X Simple Grasping (left hand) Power Grasping (right hand) Power Grasping (left hand) Fine Manipulation (right hand) Fine Manipulation (left hand) Pushing & Pulling (right hand) Pushing and Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height 0 - 10 lbs. X X 11 - 25 lbs. X X 26 - 50 lbs. X X 51 - 75 lbs. X X 76 - 100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS: YES NO a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X c. Walking on uneven ground? X d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, sewage, hospital waste, etc. X
$22.7 hourly 3d ago
Transportation Worker - Mental Health 115
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Full Time | Monday-Friday | Hours: 8:00 am-4:30 pm Expected starting wage is $21.78. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION OBJECTIVE The Transportation Worker is responsible for transporting of clients to off site appointments, as well as other transportation assignments. QUALIFICATIONS One (1) year of experience providing direct care to individuals with severe or chronic mental disorders is required. A High School diploma or a G.E.D. equivalent and a valid Class C California Drivers License and insurability are required. Must attain Class 'B' licensure within sixty (60) days of the date of hire. Necessary skills include the ability to work independently with limited supervision. The ability to read, write and speak English is crucial. Experience working with severely and persistently mentally ill adults is preferred. Applicant must be finger printed and receive clearance from Criminal Justice Department. KEY RESULT AREAS MISSION, VALUES AND BELIEFS Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members. QUALITY AND QUANTITY OF WORK * Performs tasks correctly and according to policies and procedures. * Performs the following transportation duties: * Coordinates and schedules client transportation, as directed. * Prepares a master schedule for all client transportation needs each week, as directed. * Transports clients to scheduled appointments and outings. * Documents client appointments, behavior and any pertinent interactions in the medical record. * Monitors clients during transportation. * Conduct vehicle safety check before each use. * Establishes and maintains a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness. * Performs the following nursing duties, as directed: * Protects clients from behavior which could damage their self esteem and/or the facilities' relationship with other agencies. * When assigned to a nursing station, performs the duties of a Mental Health Worker. * Demonstrates knowledge of Professional Assault Response Training (PART) principles and uses PART concepts to manage aggressive behavior. TEAM MEMBER PARTICIPATION Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. JUDGMENT, DECISION MAKING AND INITIATIVE Demonstrates knowledge and proper use of equipment and supplies. RELATIONSHIPS WITH OTHERS Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. QUALITY IMPROVEMENT Continually focuses on assigned tasks and seeks and implements improvements as necessary. Understands and demonstrates the safety program in all activities. Practices universal precautions at all times. CUSTOMER AND COMMUNITY RELATIONS Demonstrates a knowledge of Telecare's customers including clients/clients, families and governmental agencies in all interactions and conduct. Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION Completes and follows through with tasks and assignments, meeting expected deadlines. ATTENDANCE AND RELIABILITY Understands and demonstrates knowledge of all policies associated with attendance. PROFESSIONAL DEVELOPMENT Attends all assigned in‑service education classes. Always dresses appropriately and professionally. PHYSICAL REQUIREMENTS Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SUPERVISOR: Unit Supervisor / Unit Manager POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6 - 8+ HOURS Sitting X Walking X Standing X Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? YES X Simple Grasping (right hand) X Simple Grasping (left hand) X Power Grasping (right hand) X Power Grasping (left hand) X Fine Manipulation (right hand) X Fine Manipulation (left hand) Pushing & Pulling (right hand) Pushing and Pulling (left hand) Reaching (above shoulder level) Reaching (below shoulder level) LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 -6 hrs. Constantly 6 - 8+ hrs. Dis- tance 0-10 lbs. X 3' X 5' 11-25 lbs. X 3' X 5' 26-50 lbs. X 3' X 51-75 lbs. X X 76-100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS YES NO (If yes, briefly describe) a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X c. Walking on uneven ground? X d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, X
$21.8 hourly 3d ago
Staff Psychologist - Bay Area
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Provides clinical leadership and consultation to inpatient staff, persons served, and families. Provides direct services to persons served, community consultation and assessment of assigned persons. Provides education and support to persons served and their families. Coordinates service needs and collaborates with other services and agencies as necessary and appropriate. Completes in vivo screenings and assessments of persons served as needed and recommended by the interdisciplinary team. The Staff Psychologist shall also be responsible for any psychological testing required for specific persons served. In addition, the Staff Psychologist shall assume the Licensed Independent Practitioner role and shall function as a member of the facility medical/clinical staff and a credentialed provider in the program. Shifts Available: On-Call | Shifts and Days vary as needed Compensation Employee wage range - $64.45 - $79.60 / hourly plus $ 450 bonus per facility each month for oversight support. Starting pay is commensurate with relevant experience above the minimum requirements. Independent Contractors are not eligible for company benefits and must provide their own malpractice insurance. This is for our Joint Commission PHFs, including Willow Rock, Heritage, and Santa Cruz facilities. The individual in this role will receive a bonus of $450 per facility each month for oversight support. Additionally, they will be involved in conducting assessments or testing for neurocognitive disorders, and administering a battery of tests to differentiate diagnoses when needed, which might occur a few times a year. What You Bring to the Table (Must Have) * PH.D. in clinical psychology or a related field and licensed as a Psychologist in California * A valid driver's license, DMV clearance and proof of insurance are required. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$64.5-79.6 hourly 43d ago
Rehabilitation Therapist - Mental Health 169
Telecare Corp 4.1
Telecare Corp job in San Leandro, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Willow Rock is a 16-bed Psychiatric Health Facility in Alameda County for adolescents 12-17 years old who are experiencing acute psychiatric symptoms. POSITION SUMMARY Under supervision, the Rehabilitation Therapist provides rehabilitation therapy services to members served, both on an individual and group basis. Shifts Available: Full-Time | Wednesday - Saturday 8:30 AM - 5:00 PM Pay is $29.93 & up based off experience QUALIFICATIONS Required: * S./B.A. in Occupational, Recreational, Music, Dance, Drama or Art Therapy, Vocational Counseling or related field (Must meet any regulatory requirements for the use of these titles, specific to the program type or location) * For Community Crisis Homes: * Must obtain a Registered Behavior Technician credential within one (1) year of initial employment and maintain credential through employment * Six (6) months of experience in behavioral health setting * Discipline certification or licensure may be required per program licensure or accrediting body requirements * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. Preferred: * MA/MS in Occupational, Recreational, Music, Dance, Drama or Art Therapy or Vocational Counseling ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Coordinates and provides rehabilitation treatment services for assigned members served, including leading and co-leading therapeutic groups, developing therapeutic activities and writing group descriptions, and scheduling therapeutic activities in collaboration with members served when possible * Coordinates outings for members served and supervises them on outings; may require driving van on outings * Coordinates special events * Facilitates community meetings and groups * Provides clinical supervision for Rehabilitation Activity Leaders, interns, and volunteers, as directed * Participates in the planning of the Rehabilitation Program * Participates in the development of Recovery Plans * Completes assigned sections of the Minimum Data Set (MDS), annual comprehensive assessments, and assessments that accompany changes of condition * Documents observations and assessments, as required * If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. SKILLS * Ability to observe, assess, record and report social, ADL, and psychiatric behavior of members served PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently walk, stand, bend, twist, reach, and do simple and power grasping. The position requires manual deviation, repetition, and dexterity, as well as to occasionally drive and be exposed to uneven walking ground. EOE AA M/F/V/Disability
$29.9 hourly 60d+ ago
Case Manager III - Mental Health 382
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
$$Sign-on Bonus - $3,000.00 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Case Manager III is distinguished from Case Manager II by the additional education, years of experience, and ability to proficiently perform the job functions and meet position standards. Shifts Available: Full-Time |DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $22.62 - $27.63. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Bachelor's degree in Social Services or Human Services and (1) year of experience or High School Graduation or G.E.D. equivalent and four (4) years of direct services in Mental Health or community services; an Associate's degree may be substituted for two (2) year of experience. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare AdROC provides case management services to adults, aged 18 and older, who utilize emergency rooms, inpatient settings, and crisis services to regularly manage their mental health and substance use needs. Through a "whatever it takes" outreach and engagement approach, these programs help reduce the need for inpatient and emergency room care while improving mental health outcomes for the members served by connecting members to supports and resources available within their community. These programs work specifically with Alameda County residents who are not yet connected to county healthcare services. Program staff will provide linkages, supports, and resources to help community members remain in the least-restrictive, most self-sufficient, and recovery-oriented settings possible. The goals of these programs include reducing inpatient and emergency room care and improving mental health outcomes in Alameda County. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Tasks, Experienced Level, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$22.6-27.6 hourly 60d+ ago
Recover Specialist / Driver - Substance Use Program 353
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Provides care that responds to the physical and psychological needs of members served, consistent with recovery-centered care principles. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:30 PM | Days: Monday - Friday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High school diploma or G.E.D. * Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework) * For Substance Use Disorder Services (SUDS) Programs - must be registered or enrolled in Drug and Alcohol certification training * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Muriel Wright Recovery Center SUTS helps people with active substance use issues to transition out of jail more effectively and begin the recovery process in a supportive environment. All services are mental health-informed, using approaches such as Motivational Interviewing and Stages of Change to help engage people in treatment. SUTS services are heavily group-based to build community and support, and are based on the Integrated Dual Disorder Treatment (IDDT) curriculum, a SAMSHA Evidence-Based Practice. Additional services include Medication Assisted Treatment (MAT), relapse prevention, physical health screenings, etc. The Muriel Wright Recovery Center SUTS program is an ASAM Level 3.1 service and is operated under contract with Santa Clara County Behavioral Health Services Department. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21.4-25.8 hourly 1d ago
Mental Health Worker - Behavioral Health 115
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
TELECARE CORPORATION MENTAL HEALTH WORKER Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Shifts Available: AM Shift 7:00am to 3:30pm * Short- Hour .6; AM Shift * Days vary as needed * NOC shift 11 pm to 7:30 am * Short- Hour .6; NOC Shift * Days vary as needed * Full-Time 1.0; NOC shift * Week 1: Sunday, Monday, Wednesday, Thursday, Friday Week 2: Monday, Tuesday, Wednesday, Thursday, Saturday * Minimum Compensation: $21.7875 Hourly STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services. QUALIFICATIONS One (1) year of experience with nursing an/or psychiatric clients in a clinic, hospital or a long-term care facility is preferred. Knowledge of basic psychiatric and nursing skills, including nursing interventions is essential. Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge. A High School diploma or G.E.D. equivalent is required. Good communication skills and a desire to work with severely mentally impaired adults is crucial. Incumbents must be at least eighteen (18) years of age and be proficient in reading, speaking and writing English. Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice. KEY RESULT AREAS MISSION, VALUES AND BELIEFS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members. QUALITY AND QUANTITY OF WORK * Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care. * Establishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with t he disabilities associated with mental illness. * Attends and participates in community meetings and groups. * Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate. * Admits and discharges patients as assigned, this includes completing associated documentation. * Collects stool, urine and other specimens, as requested, on assigned clients. * Obtains client vital signs and weights, as assigned. * Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance. * Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks. * Commitment to teamwork via questions and cooperation. * Assist in client outings and/or driving. * Practices body substance precautions at all times. TEAM MEMBER PARTICIPATION * Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. * Reviews and implements client treatment plans. * Actively participates in multidisciplinary team meetings and treatment planning meetings. * Demonstrates knowledge of PART principles and techniques. * Informs the charge nurse of client behavior and condition, particularly changes in mental and/or physical condition. * Participates in and assists clients during group outings. ASSESSMENT * Observes, records and reports client social, psychiatric and physical behavior. * Completes the following assessment activities: * Reviews admission documentation. * Assists in client reviews and assessment of client care plans. * Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods. JUDGMENT, DECISION MAKING AND INITIATIVE * Demonstrates knowledge and proper use of equipment and supplies. * Promotes and assists clients in developing self‑help skills. * Explains policies and procedures to clients and their families. * Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care. RELATIONSHIPS WITH OTHERS * Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. * Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills. * Protects the confidentiality of employee and client information. QUALITY IMPROVEMENT * Continually focuses on assigned tasks and seeks and implements improvements as necessary. * Understands and demonstrates the safety program in all activities. * Protects clients from behavior that could damage themselves or others. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. CUSTOMER AND COMMUNITY RELATIONS * Demonstrates a knowledge of Telecare's customers including clients/clients families and governmental agencies in all interactions and conduct. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION * Completes and follows through with tasks and assignments, meeting expected deadlines. ATTENDANCE AND RELIABILITY * Understands and demonstrates knowledge of all policies associated with attendance and tardiness. PROFESSIONAL DEVELOPMENT * Attends all assigned in‑service education classes. * Role models excellent professional practice. * Always dresses appropriately and professionally. PHYSICAL REQUIREMENTS Duties and responsibilities may be added, deleted and/or changed at the discretion of management. POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6 - 8+ HOURS Sitting X Walking X Standing X Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Repetitive Hand Use: Simple Grasping (right hand) X Simple Grasping (left hand) X Power Grasping (right hand) X Power Grasping (left hand) X Fine Manipulation (right hand) X Fine Manipulation (left hand) X Pushing & Pulling (right hand) X Pushing and Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 -6 hrs. Constantly 6 - 8+ hrs. 0-10 lbs. X X 11-25 lbs. X X 26-50 lbs. X X X 51-75 lbs. X X 76-100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS: YES NO a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X c. Walking on uneven ground? X d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, X sewage, hospital waste, etc. * Normal or corrected near and far vision, in addition to non-inhibiting color vision. * May read constantly for short durations throughout the day * Constant talking and hearing throughout the work day. Must be alert to patient condition and environmental situations. EOE AA M/F/V/Disability
$21.8 hourly 15d ago
Peer Recovery Coach - Mental Health 628
Telecare Corp 4.1
Telecare Corp job in San Mateo, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: 1. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Tuesday - Saturday 2. Full-Time | AM | Shifts: 7:00 AM - 3:30 PM | Days: Sunday - Thursday 3. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday - Monday 4. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Friday and Saturday 5. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday and Monday What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care * Successful completion of Peer Support Training or Peer Employment Training. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off and Sick Leave: For Full Time Employees * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. EOE AA M/F/V/Disability
$44k-55k yearly est. 60d+ ago
Vice President, HR Operations & Shared Services - Behavioral Health
Telecare Corp 4.1
Telecare Corp job in Alameda, CA
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Vice President, HR Operations is a strategic and operational leader responsible for overseeing HR Compliance, HRIS, and HR Data & Analytics across the organization. This role ensures that Telecare's HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. The VP will lead the design and execution of scalable systems, programs, and policies that promote compliance with federal, state, and local regulations, optimize HR technology and process efficiency, and leverage workforce data and analytics to inform executive decision-making. Shifts Available: Full-Time, Monday - Friday Expected starting wage range is $203,934.37 - $251,978.83. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. THE IDEAL CANDIDATE The ideal candidate for the VP HR Operations & Shared Services role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a successful track record of ensuring HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. We define operational excellence in 4 key areas: * Clinical Quality and Risk Management Excellence. First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients that maximizes clinical outcomes while reducing adverse events within the programs. * Workforce Engagement. Having a workforce that is highly engaged translates into the quality-of-care Telecare is able to provide its clients. Being able to maintain low turnover and have staff that stay and grow with the organization are key measures of success. * Customer Satisfaction. Our customers are important. The VP HR Operations & Shared Services needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to delivering high quality care and minimizing unintended outcomes. * Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success. COMPETENCIES FOR THE IDEAL CANDIDATE The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and is able to reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same. The ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values and will bring the following competencies: * Proven strategic human resource business partner, with an excellent sense of operations, as well as commercial activities and an appreciation for the interplay between the two * Ability to prepare and communicate clear and compelling messages to senior leadership * Strong analytical and reasoning abilities * Executive presence and excellent interpersonal, oral and written and communication skills * Proven ability to recruit, train, and motivate employees in order to balance staffing strength and develop future leaders * Ability to establish credibility and be decisive but able to recognize and support the organization's preferences and priorities Results oriented with the ability to balance other business considerations POSITION SUMMARY This role will assist in the planning and development of the appropriate organizational design, architecture and support systems to enhance ongoing compliance improvements and implementation of the HR Service Delivery model. He or she will serve as a thought leader and partner in advancing high performing organizational effectiveness. Additionally, the vice president will also focus on leading overall operational excellence of the compliance, Data Analytics and HRIS COEs as well as the HR centralized support services. This includes developing end to end processes that support satisfying associate experience in the areas of engagement, on-boarding, benefits, use of AI, time management and human resources reporting. They will also be responsible for implementing regular use of lean, continuous improvement process improvement discussions within the Human Resources function to identify workflow, process and opportunities for technology to enable improvement and standardization The Vice President partners closely with HR leadership, Operations, Finance, IT, and Legal to ensure HR operational strategies align with Telecare's mission, values, and business objectives. QUALIFICATIONS Required: * Fifteen (15) years Human Resources management experience; with a minimum five (5) years managing people * Five (5) years managing teams and supporting corporate clients at the Executive level. * Demonstrated experience in running an HR service organization utilizing continuous improvement best practices * Bachelor's degree in human resources or related field, Master's degree preferred * Broad understanding of the technical and functional components of human resources, including: talent acquisition, talent management, organizational design/development, succession planning, leadership development, compensation; compliance; planning; employee communications; training and development and employee relations * Extensive experience implementing and optimizing HRIS/ERP systems and workforce analytics platforms (e.g., Tableau, Qlik), integrating data insights to enhance reporting, talent management, and strategic workforce planning * Demonstrated expertise in leveraging analytics, artificial intelligence (AI), and workforce data to shape talent strategies, identify organizational trends, and drive evidence-based decision-making. * Proven experience in data wrangling, exploratory data analysis, and the application of advanced analytics and cloud-based technologies (e.g., AWS, Azure, Google Cloud) to build scalable people analytics frameworks, automate HR processes, and ensure data accuracy and governance. * Strong command of Microsoft Office products: PowerPoint; Excel, Word * A self-starter with high energy level. Proactive, dynamic, making things "happen." * Strong strategic thinker and general manager mindset; capable of translating business objectives into tactical action plans and milestones * An intelligent, decisive, self-confident and results-oriented individual who possesses a combination of mental flexibility, creativity, analytical ability and sound judgment. * Outstanding interpersonal skills and be able to work across functional areas within a company culture that is high performance, self-directing and collegial * Ability to build relationships with superiors, peers and subordinates across a large and complex organization * Able to lead, energize, and influence a wide spectrum of people to achieve exceptional performance * Entrepreneurial spirit, with a hands-on, roll-up-the-sleeves mentality and a structured and pragmatic approach * An effective collaborator and relationship builder, able to get results through influencing versus demanding by authority of position; a sought-after advisor * Able to facilitate and encourage objective analyses of alternative points of view and be able to articulate the strengths and weaknesses of various business options in order to reach an informed decision * Ability and willingness to travel up to 30% * Must be at least 18 years of age * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply Preferred: * SHRM-SCP, SPHR, or certifications in HR technology/analytics ESSENTIAL FUNCTIONS HR Compliance and Operations * Develops, implements, and maintains a comprehensive compliance program that encompasses medical, dental, and administrative operations. * Creates and updates preventive controls, including policies and training, to ensure compliance with all applicable laws, regulations, and industry best practices, including Anti-Kickback Statute, False Claims Act, HIPAA, Stark Law, and other relevant regulations. * Conducts annual risk assessments to identify potential areas of compliance gaps and risk. * Develops and implement mitigation strategies to address identified risks. * Monitors changes in laws and regulations and ensure the company adapts its compliance program accordingly. * Develops and implements a monitoring program that is measurable and data-driven, promoting compliance with key regulatory policies and procedures spanning over a thousand provider offices. * Establishes and enhances strong detective controls that will not unduly burden our ability to provide quality care to patients. Employee / Labor Relations / Compliance * Ensures compliance with federal & local employment law * Complies with all corporate and local policies including Ethics & Compliance Programs * Assures accurate record keeping and timely local plan administration * Works with corporate compliance team to ensure employee data and records are accurately maintained. * Liaison with Telecare Employment Counsel * Advises on relevant compliance matters Data Analytics * Lead the successful implementation and optimization of the HR ERP system, ensuring alignment with business objectives through development of efficient back-office processes, data integration, and enhanced employee self-service tools that improve user experience and operational effectiveness. * Provides data analytics to support the effectiveness of Power BI and a central SQL database within HR * Acts as the data visualization and reporting SME using PowerBI, Qlik, Qualtrics and other management systems * Provides analytical support on cross functional key projects, such as systems upgrade of Top/UKG, monthly engagement pulse survey, creation of standard work, and confidential projects * Proactively partners with talent management and talent acquisition leadership to propose and execute special projects to improve workforce planning and diversity & inclusion HR Leadership/Continuous Improvement * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Partners with senior management to identify and address the critical needs of the business and achieve goals that support a long-range people strategy * Supports enterprise HR initiatives designed to build a compliant, competitive and cost-effective HR infrastructure * Serves as a trusted advisor to executives and the Board * Drives integration across Compliance, HRIS, and Data Analytics functions to deliver consistent and efficient HR services Engagement * Partners with business leaders on initiatives that engage employees and promote retention of key talent * Fosters constructive associate relationships across the operations organization; * Understands employee needs and facilitate effective communication channels between leaders and employees * Sponsors and drives events and programs designed to increase employee engagement * Consults with and advise business managers on disciplinary process and risk assessment on employee relations and performance related issues People Leadership * Builds and leads high-performing teams, embedding a culture of compliance, equity, and continuous improvement * Champion Telecare's values, ensuring HR operations reinforce a culture of equity, inclusion, and compliance * Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices * Promotes and maintains professional and effective relationships and communications within the department and with other departments Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Excellent verbal and written communication * Attention to detail * Critical thinking to aid decision making * Flexibility and ability to adapt * Commitment to development PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to walk, stand, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less and do simple grasping, as well as frequently sit and occasionally drive. Visual requirements include computers and books exposure. EOE AA M/F/V/Disability
$203.9k-252k yearly 51d ago
Social Worker Clinician II ASW - Mental Health 352
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under supervision of a licensed clinician, the Social Work Clinician II provides clinical and casework services to members served and natural supports. This involves person centered recovery planning and collaborating with other services and agencies. Shifts Available: Full-Time | Shift Hours: Open to AM | PM | Days: Sunday - Wednesday Expected starting wage range is $43.04 - $53.15. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Registered as an Associate of Social Work with Board of Behavioral Science OR AMFT/APCC; must be valid and in good standing with the board. * A Master's Degree in Social Work * One (1) year of direct service experience with individuals with severe mental illness in an inpatient or outpatient setting is required What's In It for You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Muriel Wright Recovery Center CRT is a 15-bed, voluntary crisis residential treatment center on Santa Clara County's Muriel Wright behavioral health campus in San Jose, California. The CRT is co-located on the same campus as the Substance Use Treatment Services (SUTS) program. The program was created as an alternative to and diversion from Emergency Psychiatric Services (EPS), acute psychiatric hospitalization, and incarceration. The CRT will serve a co-ed population with 90% male and 10% female census predicted; all referrals will be persons with justice-involved mental health status. The average length of stay for this program is 14-21 days. The Muriel Wright Recovery Center CRT program is under contract with Santa Clara County Behavioral Health Services Department. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Master's in social work, MSW, ASW, Associate Clinical Social Worker, ACSW If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$43-53.2 hourly 7d ago
Peer Support Specialist - Mental Health 609
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Santa Clara Assisted Outpatient Treatment (AOT) program serves adults age 18+ diagnosed with a severe mental illness. AOT serves individuals who are high utilizers of mental health services and are considered to be high risk for psychiatric hospitalization, and/or have been incarcerated. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21.4-25.8 hourly 43d ago
Leadership Development Trainer
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Full Time: 8:00 am 5:00 pm, Monday - Friday The expected starting salary wage is $88,000 - $106,647.00 annually. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs. QUALIFICATIONS Required: * Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others * Two (2) years' experience in facilitating soft skills training in person and remotely * Proven ability to build teams * Demonstrated ability to drive and influence leadership, staff and HR partners * Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance * Proven ability to be self-directed and take initiative while working autonomously from a remote location Must be highly reliable and customer-focused Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Preferred: * Experience facilitating training using ZOOM and TEAMS Platforms * Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications * Advanced skills in O365 Suite Experience with learning management systems ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Develops and conducts instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation * Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material * Partners with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment including: o Creates and maintains content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT. o Manages and updates content based on feedback from leaders and participants, as necessary to adapt to policy & process changes * Maintain records and reports within the Learning Management System of all staff education that has been provided. * Drive other projects as needed by executives or as business needs change * Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant * Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources * Facilitate training three to four (3-4) days each week based on the annual training calendar. * Travel is required. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Facilitation of small and large groups both in person and remotely using a virtual platform * Clear and effective verbal and written communication * Knowledge of principals of adult learning * Engaging manner that fosters open communication * Ability to develop interactive training * Highly organized in record maintenance * Advanced skills in Microsoft Office Suite, specifically PowerPoint PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires also requires driving and flying. Visual requirements include computers, books and video exposure. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$88k-106.6k yearly 60d+ ago
Case Manager II - Mental Health 355
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: Full Time 8:30 am - 5:00 pm; Tuesday - Saturday * Sign on bonus: $3,000* Expected starting wage is $21. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Justice Involved Mental Health FSP serves adults with serious mental illness and histories of criminal justice involvement. This outpatient, ACT treatment model includes wrap-around services and supports with 80% of services provided in the community. Our JIMH FSP supports clients in meeting basic needs (e.g., food, clothing, shelter) and obtaining benefits. We also work to educate and support them as they navigate additional community resources that increase their self-sufficiency, minimizing the possibility that they may turn to criminal acts to get these needs met. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21 hourly 53d ago
Social Worker Clinician I - Mental Health 121
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Sign On Bonus: $3000 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under supervision of a licensed clinician, the Social Work Clinician I provides general casework services to members served and natural supports. This involves person-centered recovery planning and collaborating with other services and agencies. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $27.85 - $34.42. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * A Bachelor's Degree in Social Work or psychology from an accredited college or university * Demonstrated experience with behavioral health services * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate) What's In It For You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Based on the Assertive Community Treatment (ACT) model, STRIDES of Alameda County is an intensive community support service for 120 individuals with severe mental illness (SMI), between the ages of 18-62, who are considered to be at great risk for psychiatric hospitalization. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$27.9-34.4 hourly 9d ago
Social Worker Clinician I (On Call) - Behavioral Health 169
Telecare Corp 4.1
Telecare Corp job in San Leandro, CA
TELECARE CORPORATION Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare Family, Willow Rock is a 16-bed Psychiatric Health Facility in Alameda County for adolescents 12-17 years old who are experiencing acute psychiatric symptoms. Shifts Available: On Call; Shift Hours and Days vary as needed Expected starting wage range is $24.95 - $28. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY Under supervision of a licensed clinician, the Social Work Clinician I provides general casework services to members served and natural supports. This involves person-centered recovery planning and collaborating with other services and agencies. QUALIFICATIONS Required: * A Bachelor's Degree in Social Work or psychology from an accredited college or university * Demonstrated experience with behavioral health services * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Identifies and plans for psychosocial needs of members served * Works with members served and multidisciplinary treatment teams to design, implement, and evaluate the Recovery Plan * Provides education to members served and family members regarding mental health conditions and treatment options * Has responsibility discharge planning, including: * Assessing readiness for discharge of members served in coordination with the recovery/treatment/service team * Making appropriate referrals for placement, case management, and aftercare services, as assigned * Coordinating with the Business Office to ensure that benefits and finances of members served are in order, as assigned * Developing and maintaining an awareness of community resources * Assures that members served know and understand their legal status and rights; tracks legal status on all assigned members served * Provides consultation to members served and their families regarding issues arising from the admission, discharge, and/or aftercare plan * Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. SKILLS * Ability to work effectively as a member of a multidisciplinary team * Thorough understanding of the rights of members served * Understanding of the conservatorship process * Knowledge of basic medical and psychiatric terminology PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, walk, bend, push, pull, squat, kneel, and lift and carry items weighing 25 pounds or less as well as to frequently reach, twist, and do simple and power grasping. The position requires manual deviation, repetition, and dexterity. EOE AA M/F/V/Disability
$25-28 hourly 60d+ ago

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