Telecare jobs in San Leandro, CA

- 155 jobs

Vice President, HR Operations & Shared Services - Behavioral Health
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Vice President, HR Operations is a strategic and operational leader responsible for overseeing HR Compliance, HRIS, and HR Data & Analytics across the organization. This role ensures that Telecare's HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. The VP will lead the design and execution of scalable systems, programs, and policies that promote compliance with federal, state, and local regulations, optimize HR technology and process efficiency, and leverage workforce data and analytics to inform executive decision-making. Shifts Available: Full-Time, Monday - Friday Expected starting wage range is $203,934.37 - $251,978.83. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. THE IDEAL CANDIDATE The ideal candidate for the VP HR Operations & Shared Services role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a successful track record of ensuring HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. We define operational excellence in 4 key areas: * Clinical Quality and Risk Management Excellence. First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients that maximizes clinical outcomes while reducing adverse events within the programs. * Workforce Engagement. Having a workforce that is highly engaged translates into the quality-of-care Telecare is able to provide its clients. Being able to maintain low turnover and have staff that stay and grow with the organization are key measures of success. * Customer Satisfaction. Our customers are important. The VP HR Operations & Shared Services needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to delivering high quality care and minimizing unintended outcomes. * Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success. COMPETENCIES FOR THE IDEAL CANDIDATE The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and is able to reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same. The ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values and will bring the following competencies: * Proven strategic human resource business partner, with an excellent sense of operations, as well as commercial activities and an appreciation for the interplay between the two * Ability to prepare and communicate clear and compelling messages to senior leadership * Strong analytical and reasoning abilities * Executive presence and excellent interpersonal, oral and written and communication skills * Proven ability to recruit, train, and motivate employees in order to balance staffing strength and develop future leaders * Ability to establish credibility and be decisive but able to recognize and support the organization's preferences and priorities Results oriented with the ability to balance other business considerations POSITION SUMMARY This role will assist in the planning and development of the appropriate organizational design, architecture and support systems to enhance ongoing compliance improvements and implementation of the HR Service Delivery model. He or she will serve as a thought leader and partner in advancing high performing organizational effectiveness. Additionally, the vice president will also focus on leading overall operational excellence of the compliance, Data Analytics and HRIS COEs as well as the HR centralized support services. This includes developing end to end processes that support satisfying associate experience in the areas of engagement, on-boarding, benefits, use of AI, time management and human resources reporting. They will also be responsible for implementing regular use of lean, continuous improvement process improvement discussions within the Human Resources function to identify workflow, process and opportunities for technology to enable improvement and standardization The Vice President partners closely with HR leadership, Operations, Finance, IT, and Legal to ensure HR operational strategies align with Telecare's mission, values, and business objectives. QUALIFICATIONS Required: * Fifteen (15) years Human Resources management experience; with a minimum five (5) years managing people * Five (5) years managing teams and supporting corporate clients at the Executive level. * Demonstrated experience in running an HR service organization utilizing continuous improvement best practices * Bachelor's degree in human resources or related field, Master's degree preferred * Broad understanding of the technical and functional components of human resources, including: talent acquisition, talent management, organizational design/development, succession planning, leadership development, compensation; compliance; planning; employee communications; training and development and employee relations * Extensive experience implementing and optimizing HRIS/ERP systems and workforce analytics platforms (e.g., Tableau, Qlik), integrating data insights to enhance reporting, talent management, and strategic workforce planning * Demonstrated expertise in leveraging analytics, artificial intelligence (AI), and workforce data to shape talent strategies, identify organizational trends, and drive evidence-based decision-making. * Proven experience in data wrangling, exploratory data analysis, and the application of advanced analytics and cloud-based technologies (e.g., AWS, Azure, Google Cloud) to build scalable people analytics frameworks, automate HR processes, and ensure data accuracy and governance. * Strong command of Microsoft Office products: PowerPoint; Excel, Word * A self-starter with high energy level. Proactive, dynamic, making things "happen." * Strong strategic thinker and general manager mindset; capable of translating business objectives into tactical action plans and milestones * An intelligent, decisive, self-confident and results-oriented individual who possesses a combination of mental flexibility, creativity, analytical ability and sound judgment. * Outstanding interpersonal skills and be able to work across functional areas within a company culture that is high performance, self-directing and collegial * Ability to build relationships with superiors, peers and subordinates across a large and complex organization * Able to lead, energize, and influence a wide spectrum of people to achieve exceptional performance * Entrepreneurial spirit, with a hands-on, roll-up-the-sleeves mentality and a structured and pragmatic approach * An effective collaborator and relationship builder, able to get results through influencing versus demanding by authority of position; a sought-after advisor * Able to facilitate and encourage objective analyses of alternative points of view and be able to articulate the strengths and weaknesses of various business options in order to reach an informed decision * Ability and willingness to travel up to 30% * Must be at least 18 years of age * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply Preferred: * SHRM-SCP, SPHR, or certifications in HR technology/analytics ESSENTIAL FUNCTIONS HR Compliance and Operations * Develops, implements, and maintains a comprehensive compliance program that encompasses medical, dental, and administrative operations. * Creates and updates preventive controls, including policies and training, to ensure compliance with all applicable laws, regulations, and industry best practices, including Anti-Kickback Statute, False Claims Act, HIPAA, Stark Law, and other relevant regulations. * Conducts annual risk assessments to identify potential areas of compliance gaps and risk. * Develops and implement mitigation strategies to address identified risks. * Monitors changes in laws and regulations and ensure the company adapts its compliance program accordingly. * Develops and implements a monitoring program that is measurable and data-driven, promoting compliance with key regulatory policies and procedures spanning over a thousand provider offices. * Establishes and enhances strong detective controls that will not unduly burden our ability to provide quality care to patients. Employee / Labor Relations / Compliance * Ensures compliance with federal & local employment law * Complies with all corporate and local policies including Ethics & Compliance Programs * Assures accurate record keeping and timely local plan administration * Works with corporate compliance team to ensure employee data and records are accurately maintained. * Liaison with Telecare Employment Counsel * Advises on relevant compliance matters Data Analytics * Lead the successful implementation and optimization of the HR ERP system, ensuring alignment with business objectives through development of efficient back-office processes, data integration, and enhanced employee self-service tools that improve user experience and operational effectiveness. * Provides data analytics to support the effectiveness of Power BI and a central SQL database within HR * Acts as the data visualization and reporting SME using PowerBI, Qlik, Qualtrics and other management systems * Provides analytical support on cross functional key projects, such as systems upgrade of Top/UKG, monthly engagement pulse survey, creation of standard work, and confidential projects * Proactively partners with talent management and talent acquisition leadership to propose and execute special projects to improve workforce planning and diversity & inclusion HR Leadership/Continuous Improvement * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Partners with senior management to identify and address the critical needs of the business and achieve goals that support a long-range people strategy * Supports enterprise HR initiatives designed to build a compliant, competitive and cost-effective HR infrastructure * Serves as a trusted advisor to executives and the Board * Drives integration across Compliance, HRIS, and Data Analytics functions to deliver consistent and efficient HR services Engagement * Partners with business leaders on initiatives that engage employees and promote retention of key talent * Fosters constructive associate relationships across the operations organization; * Understands employee needs and facilitate effective communication channels between leaders and employees * Sponsors and drives events and programs designed to increase employee engagement * Consults with and advise business managers on disciplinary process and risk assessment on employee relations and performance related issues People Leadership * Builds and leads high-performing teams, embedding a culture of compliance, equity, and continuous improvement * Champion Telecare's values, ensuring HR operations reinforce a culture of equity, inclusion, and compliance * Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices * Promotes and maintains professional and effective relationships and communications within the department and with other departments Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Excellent verbal and written communication * Attention to detail * Critical thinking to aid decision making * Flexibility and ability to adapt * Commitment to development PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to walk, stand, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less and do simple grasping, as well as frequently sit and occasionally drive. Visual requirements include computers and books exposure. EOE AA M/F/V/Disability
$203.9k-252k yearly 53d ago
Licensed Administrator (LCSW, LMFT, LPCC) - Mental Health 191
Telecare Corp 4.1
Telecare Corp job in Stockton, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Jeremy House is a short-term, voluntary 6-bed crisis residential program that expands the menu of crisis services available in the county and helps reduce the use of involuntary treatment. The county's goal is to help people manage crises in the least restrictive manner possible, with significant focus on recovery supports and principles. The typical length of stay is 12 days. The maximum length of stay is 30 days. Telecare Early Intervention and Recovery program (TEIR) is a community based program that provides confidential assessment and early assistance for young people between the ages of 16 and 25 who are at risk for mental illness in San Joaquin County. San Joaquin Peer Navigation program is community based with a goal of providing or connecting adults with a full range of services to ensure continuity of care outside of the program. New Compass is a telehealth program that provides accessible, early-intervention mental health support for young people ages 13-25 living in Nevada and Mono counties. The Licensed Administrator manages all aspects of the day-to-day operations of the Programs, which involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and representatives of the program to State/County agencies, community partners, and consumer groups. Shifts Available: Full-Time | DAYS | Shifts vary as needed | Days: Monday - Friday Expected starting wage range is $131,379.02 - $162,256.35. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Will Do * Acts as culture carrier; creates and supports program culture and culture initiatives. * Manages all strategic planning activities of the programs with the primary goal of ensuring ongoing effectiveness of the programs * Ensures that the programs are meeting or exceeding clinical quality expectations and outcomes * Develops and maintains a productive work relationship with State and local agency partners; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the programs and State/County customers and community partners * Maintains healthy staffing patterns for all departments. Which includes directing the recruitment, candidate selection, partnering with internal Employee Relations, and when necessary, disciplinary action within the programs. * Manages the programs within allocated budgetary parameters and collaborates in the development of the fiscal budget What You Bring to the Table (Must Have) * Masters in Social Services and California LCSW, LMFT, LPCC or Psy.D * Four (4) years of experience in an administrative management position in a health care setting * Two (2) years of responsibility of supervising professional staff, budgeting, program planning, and licensing * Must understand community mental health services, psychiatric rehabilitation concepts, and the Recovery Philosophy What's In It for You* * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * Paid Time Off and Sick Leave: For Full-Time Employees * Nine Paid Holidays * Career growth opportunity: company has grown 10%+ yearly for the past 5 years * For more information visit: ************************************* What You Will Love About Working at Telecare * Culture of power-with not power-over * Your contribution is valued * Opportunity to work alongside a multidisciplinary team of clinical professionals * Personal commitment to the mission from your team and colleagues * Diverse mental health program types with lifelong career advancement opportunities EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Administrator, Program Director, Program Manager, LCSW, LMFT, LPCC, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$131.4k-162.3k yearly 60d+ ago
Laundry Aide/Housekeeping - Behavioral Health 116
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. As a part of the Telecare Family, Garfield Neurobehavioral Center is a 56-bed Skilled Nursing Facility (SNF) providing medical, nursing and rehabilitative services to individuals who have a neurobehavioral illness as well as a mental illness. Garfield primarily serves adults between the ages of 18-64. Employment Status: Part-Time Shift: Thursday AM 7:00am - 3:30pm - Friday & Saturday 9:00pm - 5:00am Days: Thursday - Saturday POSITION SUMMARY The Laundry Aide ensures that the facility is supplied with sufficient linens so that members served care can be provided by the Nursing Department. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Performs the following linen duties: o Transports clean linen from the laundry to the linen closets o Arranges clean linens on the shelves of the linen closets o Periodically cleans the shelves in the linen closets o Cleans the clean linen carts as assigned o Washes linen and personal clothing of members served * Performs the following tasks with clothing of members served: o Hangs all folded personal clothing on hangers on the garment racks o Discards all personal clothing inappropriate for members served use i.e., torn clothing, stained clothing, or clothing with broken zippers o Separates underwear and socks for easier distribution and places them in the male or female clothes closets o Labels members served clothing as requested Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. QUALIFICATIONS Required: * High school graduation or a G.E.D. equivalent * Ability to read, write, and speak English and willingness to work with individuals with mental illness * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. Preferred: * Prior experience as a laundry aide and/or housekeeper in a hospital, motel, or hotel setting SKILLS * Ability to lift heavy equipment and stand for long periods of time PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit, kneel, twist, reach, do simple and power grasping and lift and carry items weighing 25 pounds or less. The position requires manual deviation, repetition and dexterity and to be exposed to Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure. EOE AA M/F/V/Disability
$30k-37k yearly est. 23d ago
Leadership Development Trainer
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Full Time: 8:00 am 5:00 pm, Monday - Friday The expected starting salary wage is $88,000 - $106,647.00 annually. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs. QUALIFICATIONS Required: * Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others * Two (2) years' experience in facilitating soft skills training in person and remotely * Proven ability to build teams * Demonstrated ability to drive and influence leadership, staff and HR partners * Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance * Proven ability to be self-directed and take initiative while working autonomously from a remote location Must be highly reliable and customer-focused Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Preferred: * Experience facilitating training using ZOOM and TEAMS Platforms * Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications * Advanced skills in O365 Suite Experience with learning management systems ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Develops and conducts instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation * Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material * Partners with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment including: o Creates and maintains content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT. o Manages and updates content based on feedback from leaders and participants, as necessary to adapt to policy & process changes * Maintain records and reports within the Learning Management System of all staff education that has been provided. * Drive other projects as needed by executives or as business needs change * Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant * Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources * Facilitate training three to four (3-4) days each week based on the annual training calendar. * Travel is required. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Facilitation of small and large groups both in person and remotely using a virtual platform * Clear and effective verbal and written communication * Knowledge of principals of adult learning * Engaging manner that fosters open communication * Ability to develop interactive training * Highly organized in record maintenance * Advanced skills in Microsoft Office Suite, specifically PowerPoint PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires also requires driving and flying. Visual requirements include computers, books and video exposure. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$88k-106.6k yearly 60d+ ago
Maintenance Worker - Mental Health 103
Telecare Corp 4.1
Telecare Corp job in San Leandro, CA
Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare Corporation will deliver and manage excellent services and systems of care for persons with serious mental illness. POSITION OBJECTIVE The Maintenance Worker is the staff member that performs tasks that involve the facility physical plant, equipment and grounds maintenance. These duties encompass a variety of carpentry, electrical and environmental services assignments. Shifts Available: Full-Time | AM | Shifts: 7:30 AM - 4:00 PM | Days: Tuesday - Saturday Expected starting wage is $22.66. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. QUALIFICATIONS Two (2) years of experience as a building maintenance worker, handy‑person, boiler worker or in a related position is required. Experience in a health care setting is pre-ferred. High School graduation or a G.E.D. is also required. Necessary skills include knowledge of and ability to perform in the areas of: plumbing, carpentry, masonry and electrical, heating and air conditioning repair. The ability to read, write and speak English is essential, as is the willingness to work with adult mentally impaired persons. The incumbent must have a valid Class II California Driver's License and be insurable. Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice. KEY RESULT AREAS MISSION, VALUES AND BELIEFS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members. QUALITY AND QUANTITY OF WORK * Performs tasks correctly and according to policies and procedures. * Performs the following electrical tasks: * Checks the temperature in the facility and maintains the log. Adjusts thermostats as needed to maintain the temperature between 72 ‑ 74 degrees. * Checks and logs boilers and water temperature. * Checks all exit lights and other facility lights, replacing as needed. * Completes all sheet rock repairs, including sanding and painting within one week of being damaged. * Performs the following maintenance tasks: * Picks up the trash from the front of the facility. * Responds to all work requisitions, completing the requested task and the associated paper work. * Completes preventative maintenance tasks as scheduled and assigned. week. * Checks and cleans the facility vehicles each week. * Responds to immediate maintenance and repair problems; participates in alternating on-call schedule for emergencies. (beeper) * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. TEAM MEMBER PARTICIPATION * Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. * Demonstrates knowledge of Professional Assault Response Training (PART) principles and uses PART concepts to manage aggressive behavior. JUDGMENT, DECISION MAKING AND INITIATIVE * Demonstrates knowledge and proper use of equipment and supplies. RELATIONSHIPS WITH OTHERS * Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale. QUALITY IMPROVEMENT * Continually focuses on assigned tasks and seeks and implements improvements as necessary. * Understands and demonstrates the safety program in all activities. CUSTOMER AND COMMUNITY RELATIONS * Demonstrates a knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION * Completes and follows through with tasks and assignments, meeting expected deadlines. ATTENDANCE AND RELIABILITY * Understands and demonstrates knowledge of all policies associated with attendance. PROFESSIONAL DEVELOPMENT * Attends all assigned in‑service education classes. PHYSICAL REQUIREMENTS See attachment for requirements. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SUPERVISOR: Director of Environmental Services POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6 - 8+ HOURS Sitting X Walking X Standing Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? YES X Simple Grasping (right hand) X Simple Grasping (left hand) Power Grasping (right hand) Power Grasping (left hand) Fine Manipulation (right hand) Fine Manipulation (left hand) Pushing & Pulling (right hand) Pushing and Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height 0 - 10 lbs. X X 11 - 25 lbs. X X 26 - 50 lbs. X X 51 - 75 lbs. X X 76 - 100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS: YES NO a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X c. Walking on uneven ground? X d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, sewage, hospital waste, etc. X
$22.7 hourly 5d ago
Case Manager-Housing Specialist - Mental Health 372
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: Full-Time, 8:30am- 5:00pm | Monday- Friday Expected starting wage range is $28.27 - $34.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; OR Associate's degree and two (2) years of experience; OR Bachelor's degree in Social Services * Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare's program in Santa Clara County is a 100-member high-fidelity Assertive Community Treatment (ACT) program for adults and older adults with severe and persistent mental illness (SPMI), co-occurring substance use issues, and /or other challenging and complex needs that increase their risk for poor treatment outcomes. Wraparound services and supports will not only include clinical interventions, such as multidisciplinary assessment and treatment, team-based case management, 24/7/365 crisis intervention, medication support, and integrated co-occurring substance abuse services, but also non-mental health support in such areas as community integration, housing, employment and education, transportation, and benefits. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Housing Specialist, Housing Coordinator If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$28.3-34.5 hourly 60d+ ago
Data Analysis Specialist MRT - Mental Health 639
Telecare Corp 4.1
Telecare Corp job in Stockton, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Data Analyst MRT s responsible for coordinating all Caminar, Avatar and Electronic Health Record (EHR) related tasks, including collection and entry of members served data (e.g. demographics, diagnosis, service codes, billing codes), running reports, ensuring accuracy of data and reporting back to the program and the payer. The position requires using outcomes data to promote program improvement with a focus on positive outcomes for the members served. Shifts Available: Full-Time | AM | Shifts: 8:00 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $23.69 - $29.28. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have): * One (1) year of database experience * Must be able to communicate effectively with staff and payer representatives * One (1) year of EHR or healthcare information system experience in a psychiatric inpatient program, mental health outpatient program or acute hospital setting * Knowledge of local, state and federal regulations, survey processes, accreditation standards, and psychiatric requirements * Knowledge and application of appropriate coding systems; ICD-10 CM, DSM IV * Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) What's In It for You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis. Mobile Crisis Response Team (MCRT) Passion, Mindset, and Innovation Set Us Apart Telecare's behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis. MCRT is creating an opportunity for Clinicians, Case Manager Master's, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care. This program collaborates and accepts referrals from County Access and Crisis Line (ACL) and law enforcement. MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. Each team will respond to calls from the mobile crisis van to provide services directly in the field in San Joaquin County. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Data Specialist, Entry Level, Medical Records, MRT If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$23.7-29.3 hourly 13d ago
Peer Support Specialist - Mental Health 628
Telecare Corp 4.1
Telecare Corp job in San Mateo, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: 1. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Tuesday - Saturday 2. Full-Time | AM | Shifts: 7:00 AM - 3:30 PM | Days: Sunday - Thursday 3. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday - Monday 4. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Friday and Saturday 5. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday and Monday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment * California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21.4-25.8 hourly 60d+ ago
Transportation Worker - Mental Health 115
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older. Full Time | Monday-Friday | Hours: 8:00 am-4:30 pm Expected starting wage is $21.78. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION OBJECTIVE The Transportation Worker is responsible for transporting of clients to off site appointments, as well as other transportation assignments. QUALIFICATIONS One (1) year of experience providing direct care to individuals with severe or chronic mental disorders is required. A High School diploma or a G.E.D. equivalent and a valid Class C California Drivers License and insurability are required. Must attain Class 'B' licensure within sixty (60) days of the date of hire. Necessary skills include the ability to work independently with limited supervision. The ability to read, write and speak English is crucial. Experience working with severely and persistently mentally ill adults is preferred. Applicant must be finger printed and receive clearance from Criminal Justice Department. KEY RESULT AREAS MISSION, VALUES AND BELIEFS Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members. QUALITY AND QUANTITY OF WORK * Performs tasks correctly and according to policies and procedures. * Performs the following transportation duties: * Coordinates and schedules client transportation, as directed. * Prepares a master schedule for all client transportation needs each week, as directed. * Transports clients to scheduled appointments and outings. * Documents client appointments, behavior and any pertinent interactions in the medical record. * Monitors clients during transportation. * Conduct vehicle safety check before each use. * Establishes and maintains a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness. * Performs the following nursing duties, as directed: * Protects clients from behavior which could damage their self esteem and/or the facilities' relationship with other agencies. * When assigned to a nursing station, performs the duties of a Mental Health Worker. * Demonstrates knowledge of Professional Assault Response Training (PART) principles and uses PART concepts to manage aggressive behavior. TEAM MEMBER PARTICIPATION Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. JUDGMENT, DECISION MAKING AND INITIATIVE Demonstrates knowledge and proper use of equipment and supplies. RELATIONSHIPS WITH OTHERS Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. QUALITY IMPROVEMENT Continually focuses on assigned tasks and seeks and implements improvements as necessary. Understands and demonstrates the safety program in all activities. Practices universal precautions at all times. CUSTOMER AND COMMUNITY RELATIONS Demonstrates a knowledge of Telecare's customers including clients/clients, families and governmental agencies in all interactions and conduct. Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION Completes and follows through with tasks and assignments, meeting expected deadlines. ATTENDANCE AND RELIABILITY Understands and demonstrates knowledge of all policies associated with attendance. PROFESSIONAL DEVELOPMENT Attends all assigned in‑service education classes. Always dresses appropriately and professionally. PHYSICAL REQUIREMENTS Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SUPERVISOR: Unit Supervisor / Unit Manager POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6 - 8+ HOURS Sitting X Walking X Standing X Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? YES X Simple Grasping (right hand) X Simple Grasping (left hand) X Power Grasping (right hand) X Power Grasping (left hand) X Fine Manipulation (right hand) X Fine Manipulation (left hand) Pushing & Pulling (right hand) Pushing and Pulling (left hand) Reaching (above shoulder level) Reaching (below shoulder level) LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 -6 hrs. Constantly 6 - 8+ hrs. Dis- tance 0-10 lbs. X 3' X 5' 11-25 lbs. X 3' X 5' 26-50 lbs. X 3' X 51-75 lbs. X X 76-100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS YES NO (If yes, briefly describe) a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X c. Walking on uneven ground? X d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, X
$21.8 hourly 5d ago
Staff Psychologist - Bay Area
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Provides clinical leadership and consultation to inpatient staff, persons served, and families. Provides direct services to persons served, community consultation and assessment of assigned persons. Provides education and support to persons served and their families. Coordinates service needs and collaborates with other services and agencies as necessary and appropriate. Completes in vivo screenings and assessments of persons served as needed and recommended by the interdisciplinary team. The Staff Psychologist shall also be responsible for any psychological testing required for specific persons served. In addition, the Staff Psychologist shall assume the Licensed Independent Practitioner role and shall function as a member of the facility medical/clinical staff and a credentialed provider in the program. Shifts Available: On-Call | Shifts and Days vary as needed Compensation Employee wage range - $64.45 - $79.60 / hourly plus $ 450 bonus per facility each month for oversight support. Starting pay is commensurate with relevant experience above the minimum requirements. Independent Contractors are not eligible for company benefits and must provide their own malpractice insurance. This is for our Joint Commission PHFs, including Willow Rock, Heritage, and Santa Cruz facilities. The individual in this role will receive a bonus of $450 per facility each month for oversight support. Additionally, they will be involved in conducting assessments or testing for neurocognitive disorders, and administering a battery of tests to differentiate diagnoses when needed, which might occur a few times a year. What You Bring to the Table (Must Have) * PH.D. in clinical psychology or a related field and licensed as a Psychologist in California * A valid driver's license, DMV clearance and proof of insurance are required. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$64.5-79.6 hourly 45d ago
Case Manager Housing Specialist - Housing Program 625
Telecare Corp 4.1
Telecare Corp job in Redwood City, CA
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co- occurring disorders by assisting them to live as independently as possible in their chosen community. Shift Full time- 1.0 Wednesday- Sunday - 3:00pm- 11:30pm QUALIFICATIONS Required: * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services * Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist * Sensitivity to multi-cultural populations and issues * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. Preferred: * Four (4) years' experience in a mental health setting * Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts * Experience in a mental health setting, outpatient clinic, or community mental health service * Knowledge of Housing Resources in local community ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided * Consistent with area of expertise, provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resources * Facilitates groups according to the needs and interests of members served especially related to education regarding Housing needs and maintenance * Provides appropriate interventions in crisis situations * On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks * Collects required data and completes required documentation * Coordinates transitions to lower levels of care * Maintains awareness of community resources and assists members served in appropriate use of community resources * Assists members served with all needs, including Activities of Daily Living * Assists members served in making and getting to essential appointments * Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services * Ensures that members served understand their legal status and rights * Helps members served achieve greater independence and autonomy * Safeguards confidentiality; adheres to HIPAA policies * Provides wraparound services that encompass whole person care * Provides transportation when needed and appropriate and linkage to community resources * If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * Provide and document quality and quantity of direct services as required by program standards Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. SKILLS * Thorough understanding of the rights of members served and relevant legal processes * Effective written and verbal communication skills * Good computer/technology skills * Ability to assess safety risks * Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity * Excellent driving skills * Knowledge of basic medical and psychiatric terminology * Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections). EOE AA M/F/V/Disability
$44k-54k yearly est. 45d ago
Recover Specialist / Driver - Substance Use Program 353
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Provides care that responds to the physical and psychological needs of members served, consistent with recovery-centered care principles. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:30 PM | Days: Monday - Friday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High school diploma or G.E.D. * Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework) * For Substance Use Disorder Services (SUDS) Programs - must be registered or enrolled in Drug and Alcohol certification training * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Muriel Wright Recovery Center SUTS helps people with active substance use issues to transition out of jail more effectively and begin the recovery process in a supportive environment. All services are mental health-informed, using approaches such as Motivational Interviewing and Stages of Change to help engage people in treatment. SUTS services are heavily group-based to build community and support, and are based on the Integrated Dual Disorder Treatment (IDDT) curriculum, a SAMSHA Evidence-Based Practice. Additional services include Medication Assisted Treatment (MAT), relapse prevention, physical health screenings, etc. The Muriel Wright Recovery Center SUTS program is an ASAM Level 3.1 service and is operated under contract with Santa Clara County Behavioral Health Services Department. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21.4-25.8 hourly 3d ago
Social Worker Clinician - Full Time - $3,000 Sign On Bonus - Mental Health 101
Telecare Corp 4.1
Telecare Corp job in Hayward, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. At Morton Bakar Center, part of the Telecare, you'll do more than just a job. you'll join a well-established, close-knit team that works side-by-side to support one another and the older adults (65+) we serve. We're a skilled nursing facility specializing in psychosocial rehabilitation for people living with severe mental illness, and our approach is simple: recovery happens best in a community built on trust, authenticity, and hope. * * * Sign On Bonus: $3,000 * * * POSITION SUMMARY Why You'll Love Working Here * Team spirit: We collaborate, problem-solve, and support one another. * A role with heart: Every day, you'll see the impact of your work on the lives of residents. * Authenticity encouraged: Bring your whole self to work and be part of a culture where your unique voice matters. * Dynamic & rewarding: The work is fun, energetic, and challenging. What You'll Do * Build real, lasting connections with residents and their families * Support residents in an individual and group setting that sparks hope and progress * Create and carry out person-centered recovery plans * Partner closely with nurses, psychiatrists, and rehab therapists in a truly collaborative environment * Support residents through skill-building and community reintegration * Play a key role in contributing to a recovery oriented environment and culture * Keep accurate records to ensure top-quality care What We're Looking For * Master's degree in Social Work, Psychology, or related field * 2+ years of behavioral health experience * Licensed or registered with the CA BBS (ACSW, AMFT, APCC, LCSW, LMFT, LPCC) * CPR, First Aid, and CPI certification (within 60 days of hire) * Valid driver's license and insurance Pay & Perks * $36-$42/hour for unlicensed clinicians * $42-$48/hour for licensed clinicians (geographic adjustments may apply) * Full benefits, professional development, and supervision provided * If you're ready for meaningful work in a supportive, high-energy environment where your skills, ideas, and authenticity are valued, this is the place for you. * Apply now and help us build a recovery culture that changes lives. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, walk, bend, push, pull, squat, kneel, and lift and carry items weighing 25 pounds or less as well as to reach frequently, twist, and do simple and power grasping. The position requires manual deviation, repetition and dexterity. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. "Close-knit team. Real impact. Authentic you. Join Morton Bakar Center as a Social Work Clinician and help older adults reclaim their hopes and dreams."
$42-48 hourly 27d ago
Vice President, HR Operations & Shared Services - Behavioral Health
Telecare Corp 4.1
Telecare Corp job in Alameda, CA
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Vice President, HR Operations is a strategic and operational leader responsible for overseeing HR Compliance, HRIS, and HR Data & Analytics across the organization. This role ensures that Telecare's HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. The VP will lead the design and execution of scalable systems, programs, and policies that promote compliance with federal, state, and local regulations, optimize HR technology and process efficiency, and leverage workforce data and analytics to inform executive decision-making. Shifts Available: Full-Time, Monday - Friday Expected starting wage range is $203,934.37 - $251,978.83. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. THE IDEAL CANDIDATE The ideal candidate for the VP HR Operations & Shared Services role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a successful track record of ensuring HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. We define operational excellence in 4 key areas: * Clinical Quality and Risk Management Excellence. First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients that maximizes clinical outcomes while reducing adverse events within the programs. * Workforce Engagement. Having a workforce that is highly engaged translates into the quality-of-care Telecare is able to provide its clients. Being able to maintain low turnover and have staff that stay and grow with the organization are key measures of success. * Customer Satisfaction. Our customers are important. The VP HR Operations & Shared Services needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to delivering high quality care and minimizing unintended outcomes. * Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success. COMPETENCIES FOR THE IDEAL CANDIDATE The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and is able to reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same. The ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values and will bring the following competencies: * Proven strategic human resource business partner, with an excellent sense of operations, as well as commercial activities and an appreciation for the interplay between the two * Ability to prepare and communicate clear and compelling messages to senior leadership * Strong analytical and reasoning abilities * Executive presence and excellent interpersonal, oral and written and communication skills * Proven ability to recruit, train, and motivate employees in order to balance staffing strength and develop future leaders * Ability to establish credibility and be decisive but able to recognize and support the organization's preferences and priorities Results oriented with the ability to balance other business considerations POSITION SUMMARY This role will assist in the planning and development of the appropriate organizational design, architecture and support systems to enhance ongoing compliance improvements and implementation of the HR Service Delivery model. He or she will serve as a thought leader and partner in advancing high performing organizational effectiveness. Additionally, the vice president will also focus on leading overall operational excellence of the compliance, Data Analytics and HRIS COEs as well as the HR centralized support services. This includes developing end to end processes that support satisfying associate experience in the areas of engagement, on-boarding, benefits, use of AI, time management and human resources reporting. They will also be responsible for implementing regular use of lean, continuous improvement process improvement discussions within the Human Resources function to identify workflow, process and opportunities for technology to enable improvement and standardization The Vice President partners closely with HR leadership, Operations, Finance, IT, and Legal to ensure HR operational strategies align with Telecare's mission, values, and business objectives. QUALIFICATIONS Required: * Fifteen (15) years Human Resources management experience; with a minimum five (5) years managing people * Five (5) years managing teams and supporting corporate clients at the Executive level. * Demonstrated experience in running an HR service organization utilizing continuous improvement best practices * Bachelor's degree in human resources or related field, Master's degree preferred * Broad understanding of the technical and functional components of human resources, including: talent acquisition, talent management, organizational design/development, succession planning, leadership development, compensation; compliance; planning; employee communications; training and development and employee relations * Extensive experience implementing and optimizing HRIS/ERP systems and workforce analytics platforms (e.g., Tableau, Qlik), integrating data insights to enhance reporting, talent management, and strategic workforce planning * Demonstrated expertise in leveraging analytics, artificial intelligence (AI), and workforce data to shape talent strategies, identify organizational trends, and drive evidence-based decision-making. * Proven experience in data wrangling, exploratory data analysis, and the application of advanced analytics and cloud-based technologies (e.g., AWS, Azure, Google Cloud) to build scalable people analytics frameworks, automate HR processes, and ensure data accuracy and governance. * Strong command of Microsoft Office products: PowerPoint; Excel, Word * A self-starter with high energy level. Proactive, dynamic, making things "happen." * Strong strategic thinker and general manager mindset; capable of translating business objectives into tactical action plans and milestones * An intelligent, decisive, self-confident and results-oriented individual who possesses a combination of mental flexibility, creativity, analytical ability and sound judgment. * Outstanding interpersonal skills and be able to work across functional areas within a company culture that is high performance, self-directing and collegial * Ability to build relationships with superiors, peers and subordinates across a large and complex organization * Able to lead, energize, and influence a wide spectrum of people to achieve exceptional performance * Entrepreneurial spirit, with a hands-on, roll-up-the-sleeves mentality and a structured and pragmatic approach * An effective collaborator and relationship builder, able to get results through influencing versus demanding by authority of position; a sought-after advisor * Able to facilitate and encourage objective analyses of alternative points of view and be able to articulate the strengths and weaknesses of various business options in order to reach an informed decision * Ability and willingness to travel up to 30% * Must be at least 18 years of age * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply Preferred: * SHRM-SCP, SPHR, or certifications in HR technology/analytics ESSENTIAL FUNCTIONS HR Compliance and Operations * Develops, implements, and maintains a comprehensive compliance program that encompasses medical, dental, and administrative operations. * Creates and updates preventive controls, including policies and training, to ensure compliance with all applicable laws, regulations, and industry best practices, including Anti-Kickback Statute, False Claims Act, HIPAA, Stark Law, and other relevant regulations. * Conducts annual risk assessments to identify potential areas of compliance gaps and risk. * Develops and implement mitigation strategies to address identified risks. * Monitors changes in laws and regulations and ensure the company adapts its compliance program accordingly. * Develops and implements a monitoring program that is measurable and data-driven, promoting compliance with key regulatory policies and procedures spanning over a thousand provider offices. * Establishes and enhances strong detective controls that will not unduly burden our ability to provide quality care to patients. Employee / Labor Relations / Compliance * Ensures compliance with federal & local employment law * Complies with all corporate and local policies including Ethics & Compliance Programs * Assures accurate record keeping and timely local plan administration * Works with corporate compliance team to ensure employee data and records are accurately maintained. * Liaison with Telecare Employment Counsel * Advises on relevant compliance matters Data Analytics * Lead the successful implementation and optimization of the HR ERP system, ensuring alignment with business objectives through development of efficient back-office processes, data integration, and enhanced employee self-service tools that improve user experience and operational effectiveness. * Provides data analytics to support the effectiveness of Power BI and a central SQL database within HR * Acts as the data visualization and reporting SME using PowerBI, Qlik, Qualtrics and other management systems * Provides analytical support on cross functional key projects, such as systems upgrade of Top/UKG, monthly engagement pulse survey, creation of standard work, and confidential projects * Proactively partners with talent management and talent acquisition leadership to propose and execute special projects to improve workforce planning and diversity & inclusion HR Leadership/Continuous Improvement * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Partners with senior management to identify and address the critical needs of the business and achieve goals that support a long-range people strategy * Supports enterprise HR initiatives designed to build a compliant, competitive and cost-effective HR infrastructure * Serves as a trusted advisor to executives and the Board * Drives integration across Compliance, HRIS, and Data Analytics functions to deliver consistent and efficient HR services Engagement * Partners with business leaders on initiatives that engage employees and promote retention of key talent * Fosters constructive associate relationships across the operations organization; * Understands employee needs and facilitate effective communication channels between leaders and employees * Sponsors and drives events and programs designed to increase employee engagement * Consults with and advise business managers on disciplinary process and risk assessment on employee relations and performance related issues People Leadership * Builds and leads high-performing teams, embedding a culture of compliance, equity, and continuous improvement * Champion Telecare's values, ensuring HR operations reinforce a culture of equity, inclusion, and compliance * Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices * Promotes and maintains professional and effective relationships and communications within the department and with other departments Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Excellent verbal and written communication * Attention to detail * Critical thinking to aid decision making * Flexibility and ability to adapt * Commitment to development PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to walk, stand, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less and do simple grasping, as well as frequently sit and occasionally drive. Visual requirements include computers and books exposure. EOE AA M/F/V/Disability
$203.9k-252k yearly 53d ago
Peer Support Specialist - Mental Health 609
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Santa Clara Assisted Outpatient Treatment (AOT) program serves adults age 18+ diagnosed with a severe mental illness. AOT serves individuals who are high utilizers of mental health services and are considered to be high risk for psychiatric hospitalization, and/or have been incarcerated. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21.4-25.8 hourly 45d ago
Leadership Development Trainer
Telecare Corp 4.1
Telecare Corp job in San Jose, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Full Time: 8:00 am 5:00 pm, Monday - Friday The expected starting salary wage is $88,000 - $106,647.00 annually. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs. QUALIFICATIONS Required: * Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others * Two (2) years' experience in facilitating soft skills training in person and remotely * Proven ability to build teams * Demonstrated ability to drive and influence leadership, staff and HR partners * Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance * Proven ability to be self-directed and take initiative while working autonomously from a remote location Must be highly reliable and customer-focused Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Preferred: * Experience facilitating training using ZOOM and TEAMS Platforms * Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications * Advanced skills in O365 Suite Experience with learning management systems ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Develops and conducts instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation * Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material * Partners with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment including: o Creates and maintains content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT. o Manages and updates content based on feedback from leaders and participants, as necessary to adapt to policy & process changes * Maintain records and reports within the Learning Management System of all staff education that has been provided. * Drive other projects as needed by executives or as business needs change * Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant * Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources * Facilitate training three to four (3-4) days each week based on the annual training calendar. * Travel is required. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Facilitation of small and large groups both in person and remotely using a virtual platform * Clear and effective verbal and written communication * Knowledge of principals of adult learning * Engaging manner that fosters open communication * Ability to develop interactive training * Highly organized in record maintenance * Advanced skills in Microsoft Office Suite, specifically PowerPoint PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires also requires driving and flying. Visual requirements include computers, books and video exposure. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$88k-106.6k yearly 60d+ ago
Case Manager - Dual Diagnosis - Mental Health 160
Telecare Corp 4.1
Telecare Corp job in San Carlos, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. As part of the Telecare Family, San Mateo Transitions is an Assertive Community Treatment program providing services to 280 individuals. Special populations: 40 also receive residential service, 50 are older adults, and 55 are criminal justice clients. Shifts Available: Full Time; DAYS 8:30 am - 5:00 pm; Monday - Friday Expected starting wage range is $28.27 - $34.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY Under direct supervision, serves as a primary support and case manager for individuals with mental illness and co-occurring disorders by assisting them to live as independently as possible in their chosen community. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided * Consistent with area of expertise, provides specialized services and interventions related to Dual Diagnosis including thematic groups, evidence-based practices, and collaboration with external agencies and resources * Facilitates groups according to the needs and interests of members served especially regarding education and coping skills in the area of Dual Diagnosis * Provides appropriate interventions in crisis situations * On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks * Collects required data and completes required documentation * Coordinates transitions to lower levels of care * Maintains awareness of community resources and assists members served in appropriate use of community resources * Assists members served with all needs, including Activities of Daily Living * Assists members served in making and getting to essential appointments * Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services * Ensures that members served understand their legal status and rights * Helps members served achieve greater independence and autonomy * Safeguards confidentiality; adheres to HIPAA policies * Provides wraparound services that encompass whole person care * Provides transportation when needed and appropriate and linkage to community resources * Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * Provide and document quality and quantity of direct services as required by program standards Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. Position requires transporting Members in program van (acceptable driving record) and driving personal vehicle for company business such as trainings, offsite meetings, etc. QUALIFICATIONS Required: * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services * Must possess at least 1 year of direct service experience with Dual Diagnosis community creating and executing behavioral plans and working with individuals who have impaired or limited cognitive functioning * Sensitivity to multi-cultural populations and issues * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. Preferred: * Four (4) years' experience in a mental health setting * Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts * Experience in a mental health setting, outpatient clinic, dual diagnosis treatment, or community mental health service SKILLS * Thorough understanding of the rights of members served and relevant legal processes * Effective written and verbal communication skills * Good computer/technology skills * Ability to assess safety risks * Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity * Excellent driving skills * Knowledge of basic medical and psychiatric terminology * Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections). EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$28.3-34.5 hourly 60d+ ago
Social Worker Clinician II - Mental Health 382
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
$$ Sign-On Bonus - $3,000 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under supervision of a licensed clinician, the Social Work Clinician II provides clinical and casework services to members served and natural supports. This involves person centered recovery planning and collaborating with other services and agencies. Shifts Available: Full-Time: 8:30 AM - 5:00 PM | Monday - Friday plus Sign-On Bonus - $3,000 Expected starting wage range is $71,614.67 - $88,447.23. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * Registered as an Associate of Social Work with Board of Behavioral Science; must be valid and in good standing with the board. * A Master's Degree in Social Work * One (1) year of direct service experience with individuals with severe mental illness in an inpatient or outpatient setting is required * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Telecare AdROC provides case management services to adults, aged 18 and older, who utilize emergency rooms, inpatient settings, and crisis services to regularly manage their mental health and substance use needs. Through a "whatever it takes" outreach and engagement approach, these programs help reduce the need for inpatient and emergency room care while improving mental health outcomes for the members served by connecting members to supports and resources available within their community. These programs work specifically with Alameda County residents who are not yet connected to county healthcare services. Program staff will provide linkages, supports, and resources to help community members remain in the least-restrictive, most self-sufficient, and recovery-oriented settings possible. The goals of these programs include reducing inpatient and emergency room care and improving mental health outcomes in Alameda County. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Master's in social work, MSW, ASW, Associate Clinical Social Worker, ACSW If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$71.6k-88.4k yearly 3d ago
Case Manager- Housing Specialist - Mental Health 625
Telecare Corp 4.1
Telecare Corp job in Redwood City, CA
Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co occurring disorders by assisting them to live as independently as possible in their chosen community. Shifts Available: Full-Time: AM | 7:00am - 3:30pm | Sunday - Thursday Expected starting wage is $28.31. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. QUALIFICATIONS Required: * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services * Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist * Sensitivity to multi-cultural populations and issues * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI}, and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. Preferred: * Four (4) years' experience in a mental health setting * Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts * Experience in a mental health setting, outpatient clinic, or community mental health service * Knowledge of Housing Resources in local community ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided * Consistent with area of expertise, provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resources * Facilitates groups according to the needs and interests of members served especially related to education regarding Housing needs and maintenance * Provides appropriate interventions in crisis situations * On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks * Collects required data and completes required documentation * Coordinates transitions to lower levels of care * Maintains awareness of community resources and assists members served in appropriate use of community resources * Assists members served with all needs, including Activities of Daily Living * Assists members served in making and getting to essential appointments * Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services * Ensures that members served understand their legal status and rights * Helps members served achieve greater independence and autonomy * Safeguards confidentiality; adheres to HIPAA policies * Provides wraparound services that encompass whole person care * Provides transportation when needed and appropriate and linkage to community resources * If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * Provide and document quality and quantity of direct services as required by program standards Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. SKILLS * Thorough understanding of the rights of members served and relevant legal processes * Effective written and verbal communication skills * Good computer/technology skills * Ability to assess safety risks * Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity * Excellent driving skills * Knowledge of basic medical and psychiatric terminology * Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections). EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$28.3 hourly 31d ago
Social Worker Clinician I - Mental Health 121
Telecare Corp 4.1
Telecare Corp job in Oakland, CA
Sign On Bonus: $3000 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under supervision of a licensed clinician, the Social Work Clinician I provides general casework services to members served and natural supports. This involves person-centered recovery planning and collaborating with other services and agencies. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $27.85 - $34.42. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * A Bachelor's Degree in Social Work or psychology from an accredited college or university * Demonstrated experience with behavioral health services * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate) What's In It For You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Based on the Assertive Community Treatment (ACT) model, STRIDES of Alameda County is an intensive community support service for 120 individuals with severe mental illness (SMI), between the ages of 18-62, who are considered to be at great risk for psychiatric hospitalization. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$27.9-34.4 hourly 11d ago

Telecare jobs in San Leandro, CA

Vice President, HR Operations & Shared Services - Behavioral Health

Licensed Administrator (LCSW, LMFT, LPCC) - Mental Health 191

Laundry Aide/Housekeeping - Behavioral Health 116

Leadership Development Trainer

Maintenance Worker - Mental Health 103

Case Manager-Housing Specialist - Mental Health 372

Data Analysis Specialist MRT - Mental Health 639

Peer Support Specialist - Mental Health 628

Transportation Worker - Mental Health 115

Staff Psychologist - Bay Area

Case Manager Housing Specialist - Housing Program 625

Recover Specialist / Driver - Substance Use Program 353

Social Worker Clinician - Full Time - $3,000 Sign On Bonus - Mental Health 101

Vice President, HR Operations & Shared Services - Behavioral Health

Peer Support Specialist - Mental Health 609

Leadership Development Trainer

Case Manager - Dual Diagnosis - Mental Health 160

Social Worker Clinician II - Mental Health 382

Case Manager- Housing Specialist - Mental Health 625

Social Worker Clinician I - Mental Health 121

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