Telecare jobs in Santa Cruz, CA

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Office Coordinator I works on a variety of administrative tasks and financial operations functions to support business operations. Shifts Available: Full-Time | AM | Shifts: 9:00 AM - 5:30 PM | Days: Monday - Friday Expected starting wage range is $26.31 - $31.72. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School or GED * One (1) year of administration experience * Knowledgeable and proficient in MS Office programs * Experienced entering data into computer systems * Must be at least 18 years of age * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Full Time: 8:00 am 5:00 pm, Monday - Friday The expected starting salary wage is $88,000 - $106,647.00 annually. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs. QUALIFICATIONS Required: * Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others * Two (2) years' experience in facilitating soft skills training in person and remotely * Proven ability to build teams * Demonstrated ability to drive and influence leadership, staff and HR partners * Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance * Proven ability to be self-directed and take initiative while working autonomously from a remote location Must be highly reliable and customer-focused Must be at least 18 years of age All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate) Preferred: * Experience facilitating training using ZOOM and TEAMS Platforms * Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications * Advanced skills in O365 Suite Experience with learning management systems ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Develops and conducts instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation * Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material * Partners with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment including: o Creates and maintains content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT. o Manages and updates content based on feedback from leaders and participants, as necessary to adapt to policy & process changes * Maintain records and reports within the Learning Management System of all staff education that has been provided. * Drive other projects as needed by executives or as business needs change * Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant * Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources * Facilitate training three to four (3-4) days each week based on the annual training calendar. * Travel is required. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Facilitation of small and large groups both in person and remotely using a virtual platform * Clear and effective verbal and written communication * Knowledge of principals of adult learning * Engaging manner that fosters open communication * Ability to develop interactive training * Highly organized in record maintenance * Advanced skills in Microsoft Office Suite, specifically PowerPoint PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires also requires driving and flying. Visual requirements include computers, books and video exposure. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Santa Clara Assisted Outpatient Treatment (AOT) program serves adults age 18+ diagnosed with a severe mental illness. AOT serves individuals who are high utilizers of mental health services and are considered to be high risk for psychiatric hospitalization, and/or have been incarcerated. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

The Recovery Specialist is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services. Shifts Available: On-Call | Shifts and days vary as needed Saturday NOC- Expected starting wage range is $21.91 - $22.80. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. QUALIFICATIONS * One (1) year of experience with nursing and/or psychiatric clients in a clinic, hospital or a long-term care facility is preferred. * Knowledge of basic psychiatric and nursing skills, including nursing interventions is essential. * Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge. * A High School diploma or G.E.D. equivalent is required. Good communication skills and a desire to work with severely mentally impaired adults is crucial. * Incumbents must be at least eighteen (18) years of age and be proficient in reading, speaking and writing English. * Applicant must be finger printed, and receive clearance from the Department of Justice. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. PERFORMANCE STANDARDS MISSION, VALUES AND BELIEFS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members. QUALITY AND QUANTITY OF WORK * Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care. * Establishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness. * Attends and participates in community meetings and groups. * Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate. * Admits and discharges patients as assigned, this includes completing associated documentation. * Collects stool, urine and other specimens, as requested, on assigned clients. * Obtains client vital signs and weights, as assigned. * Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance. * Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks. * Commitment to teamwork via questions and cooperation. * Assist in client outings and/or driving. * Practices body substance precautions at all times. TEAM MEMBER PARTICIPATION * Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. * Reviews and implements client treatment plans. * Actively participates in multidisciplinary team meetings and treatment planning meetings. * Demonstrates knowledge of PART principles and techniques. * Informs the charge nurse of client behavior and condition, particularly changes in mental and/or physical condition. * Participates in and assists clients during group outings. ASSESSMENT * Observes, records and reports client social, psychiatric and physical behavior. * Completes the following assessment activities: * Reviews admission documentation. * Assists in client reviews and assessment of client care plans. * Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods. JUDGMENT, DECISION MAKING AND INITIATIVE * Demonstrates knowledge and proper use of equipment and supplies. * Promotes and assists clients in developing self‑help skills. * Explains policies and procedures to clients and their families. * Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care. RELATIONSHIPS WITH OTHERS * Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale. * Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills. * Protects the confidentiality of employee and client information. QUALITY IMPROVEMENT * Continually focuses on assigned tasks and seeks and implements improvements as necessary. * Understands and demonstrates the safety program in all activities. * Protects clients from behavior that could damage themselves or others. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. CUSTOMER AND COMMUNITY RELATIONS * Demonstrates a knowledge of Telecare's customers including clients/clients families and governmental agencies in all interactions and conduct. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. PLANNING AND TIME UTILIZATION * Completes and follows through with tasks and assignments, meeting expected deadlines. ATTENDANCE AND RELIABILITY * Understands and demonstrates knowledge of all policies associated with attendance and tardiness. PROFESSIONAL DEVELOPMENT * Attends all assigned in‑service education classes. * Role models excellent professional practice. * Always dresses appropriately and professionally. PHYSICAL REQUIREMENTS See attachment for requirements. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6 - 8+ HOURS Sitting X Walking X Standing X Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? NO Simple Grasping (right hand) X Simple Grasping (left hand) X Power Grasping (right hand) X Power Grasping (left hand) X Fine Manipulation (right hand) X Fine Manipulation (left hand) X Pushing & Pulling (right hand) X Pushing and Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 -6 hrs. Constantly 6 - 8+ hrs. Dis- tance 0-10 lbs. X X 11-25 lbs. X X 26-50 lbs. X X 51-75 lbs. X X 76-100 lbs. X X 100+ lbs. X X OTHER JOB REQUIREMENTS YES NO (If yes, briefly dsecribe) a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X Telephone, Copy Machine c. Walking on uneven ground? X d. Exposure to excessive noise? X Patients e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, X sewage, hospital waste, etc. Occasionally may be required to participate in 4 person patient restraint: client weighing between 100-275 #

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: * NOC (Overnights) Short Hour 11:00 PM to 7:30 AM Friday through Saturday (.4) x 1 * NOC (Overnights), Full Time: 11:00 PM to 7:30 AM, Sunday through Wednesday (.8) x 2 Expected starting wage range is $24.59 - $29.64. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment * California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care * Successful completion of Peer Support Training or Peer Employment Training. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off and Sick Leave: For Full-Time Employees * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Residential Counselor provides direct and indirect services to both individuals and groups of members served. Shifts Available: PM 1- Short Hour; 0.4 PM 3:00pm- 11:30pm: Friday, Saturday NOC 1- Short Hour; 0.4 NOC 11:00pm - 7:30am : Friday, Saturday Expected starting wage range is $24.59 - $29.64. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School graduation or a G.E.D. equivalent * At least one (1) year of direct service experience in a mental health setting * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Muriel Wright Recovery Center CRT is a 15-bed, voluntary crisis residential treatment center on Santa Clara County's Muriel Wright behavioral health campus in San Jose, California. The CRT is co-located on the same campus as the Substance Use Treatment Services (SUTS) program. The program was created as an alternative to and diversion from Emergency Psychiatric Services (EPS), acute psychiatric hospitalization, and incarceration. The CRT will serve a co-ed population with 90% male and 10% female census predicted; all referrals will be persons with justice-involved mental health status. The average length of stay for this program is 14-21 days. The Muriel Wright Recovery Center CRT program is under contract with Santa Clara County Behavioral Health Services Department. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Residential Case Manager, Residential Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Provides care that responds to the physical and psychological needs of members served, consistent with recovery-centered care principles. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:30 PM | Days: Monday - Friday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High school diploma or G.E.D. * Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework) * For Substance Use Disorder Services (SUDS) Programs - must be registered or enrolled in Drug and Alcohol certification training * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps. * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Muriel Wright Recovery Center SUTS helps people with active substance use issues to transition out of jail more effectively and begin the recovery process in a supportive environment. All services are mental health-informed, using approaches such as Motivational Interviewing and Stages of Change to help engage people in treatment. SUTS services are heavily group-based to build community and support, and are based on the Integrated Dual Disorder Treatment (IDDT) curriculum, a SAMSHA Evidence-Based Practice. Additional services include Medication Assisted Treatment (MAT), relapse prevention, physical health screenings, etc. The Muriel Wright Recovery Center SUTS program is an ASAM Level 3.1 service and is operated under contract with Santa Clara County Behavioral Health Services Department. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co- occurring disorders by assisting them to live as independently as possible in their chosen community. Shift Full time- 1.0 Wednesday- Sunday - 3:00pm- 11:30pm QUALIFICATIONS Required: * High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services * Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist * Sensitivity to multi-cultural populations and issues * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply. Preferred: * Four (4) years' experience in a mental health setting * Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts * Experience in a mental health setting, outpatient clinic, or community mental health service * Knowledge of Housing Resources in local community ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders * Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided * Consistent with area of expertise, provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resources * Facilitates groups according to the needs and interests of members served especially related to education regarding Housing needs and maintenance * Provides appropriate interventions in crisis situations * On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks * Collects required data and completes required documentation * Coordinates transitions to lower levels of care * Maintains awareness of community resources and assists members served in appropriate use of community resources * Assists members served with all needs, including Activities of Daily Living * Assists members served in making and getting to essential appointments * Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services * Ensures that members served understand their legal status and rights * Helps members served achieve greater independence and autonomy * Safeguards confidentiality; adheres to HIPAA policies * Provides wraparound services that encompass whole person care * Provides transportation when needed and appropriate and linkage to community resources * If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * Provide and document quality and quantity of direct services as required by program standards Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. SKILLS * Thorough understanding of the rights of members served and relevant legal processes * Effective written and verbal communication skills * Good computer/technology skills * Ability to assess safety risks * Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity * Excellent driving skills * Knowledge of basic medical and psychiatric terminology * Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections). EOE AA M/F/V/Disability

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. At Morton Bakar Center, part of the Telecare, you'll do more than just a job. you'll join a well-established, close-knit team that works side-by-side to support one another and the older adults (65+) we serve. We're a skilled nursing facility specializing in psychosocial rehabilitation for people living with severe mental illness, and our approach is simple: recovery happens best in a community built on trust, authenticity, and hope. * * * Sign On Bonus: $3,000 * * * POSITION SUMMARY Why You'll Love Working Here * Team spirit: We collaborate, problem-solve, and support one another. * A role with heart: Every day, you'll see the impact of your work on the lives of residents. * Authenticity encouraged: Bring your whole self to work and be part of a culture where your unique voice matters. * Dynamic & rewarding: The work is fun, energetic, and challenging. What You'll Do * Build real, lasting connections with residents and their families * Support residents in an individual and group setting that sparks hope and progress * Create and carry out person-centered recovery plans * Partner closely with nurses, psychiatrists, and rehab therapists in a truly collaborative environment * Support residents through skill-building and community reintegration * Play a key role in contributing to a recovery oriented environment and culture * Keep accurate records to ensure top-quality care What We're Looking For * Master's degree in Social Work, Psychology, or related field * 2+ years of behavioral health experience * Licensed or registered with the CA BBS (ACSW, AMFT, APCC, LCSW, LMFT, LPCC) * CPR, First Aid, and CPI certification (within 60 days of hire) * Valid driver's license and insurance Pay & Perks * $36-$42/hour for unlicensed clinicians * $42-$48/hour for licensed clinicians (geographic adjustments may apply) * Full benefits, professional development, and supervision provided * If you're ready for meaningful work in a supportive, high-energy environment where your skills, ideas, and authenticity are valued, this is the place for you. * Apply now and help us build a recovery culture that changes lives. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, walk, bend, push, pull, squat, kneel, and lift and carry items weighing 25 pounds or less as well as to reach frequently, twist, and do simple and power grasping. The position requires manual deviation, repetition and dexterity. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. "Close-knit team. Real impact. Authentic you. Join Morton Bakar Center as a Social Work Clinician and help older adults reclaim their hopes and dreams."

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday Expected starting wage range is $24.59 - $29.64. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment * California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care * Successful completion of Peer Support Training or Peer Employment Training. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your personal vehicle to drive clients to appointments and groups, etc. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. * Willingness to use your personal vehicle to attend meetings, etc. What's In It For You* * Paid Time Off and Sick Leave: For Full-Time Employees * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Santa Clara Assisted Outpatient Treatment (AOT) program serves adults age 18+ diagnosed with a severe mental illness. AOT serves individuals who are high utilizers of mental health services and are considered to be high risk for psychiatric hospitalization, and/or have been incarcerated. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge. Shifts Available: 1. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Tuesday - Saturday 2. Full-Time | AM | Shifts: 7:00 AM - 3:30 PM | Days: Sunday - Thursday 3. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday - Monday 4. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Friday and Saturday 5. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday and Monday Expected starting wage range is $21.38 - $25.76. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED * Peer Certification must be maintained throughout employment * California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to date of hire and maintained throughout employment. * Experience as a beneficiary of the Behavioral Health system of care * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It for You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Recovery Specialist provides care that responds to the physical and psychological needs of members served and is consistent with recovery-centered care principles. Shifts Available: On Call | Shifts vary as needed | Day Shifts vary as needed | Hours Shifts vary as needed Expected starting wage range is $21.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High school or G.E.D. * Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework) * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Redwood Place is a Mental health Rehabilitation Center (MHRC) serving adult residents ages 18+ who have been diagnosed with a severe mental illness and a developmental disability. EOE AA M/F/V/Disability * May vary by location and position type Full Job Description will be provided if selected for an interview. Behavioral Health, Case Manager, Case Management, Mental Health If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: * NOC (Overnights) Short Hour 11:00 PM to 7:30 AM Friday through Saturday (.4) x 1 * NOC (Overnights), Full Time: 11:00 PM to 7:30 AM, Sunday through Wednesday (.8) x 2 Expected starting wage range is $24.59 - $29.64. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment * California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care * Successful completion of Peer Support Training or Peer Employment Training. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off and Sick Leave: For Full-Time Employees * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

TELECARE CORPORATION Case Manager II - Canyon Vista Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. Shift Available: Full-Time: Tuesday - Saturday 7:00am - 3:30pm Part-Time 0.6 | PM | 3:00 pm-11:30pm | Thursday, Friday, Saturday Expected starting wage is $23.68 POSITION SUMMARY Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community. QUALIFICATIONS Required: * High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health OR community services; or Associates degree and one (1) year of experience OR Bachelor's degree in Social Services * Sensitivity to multi-cultural populations and issues is required * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. This position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. Preferred: * Four (4) years' experience in a mental health setting * Experience in providing intensive case management, intensive community supports using biopsychosocial rehabilitation concepts is highly desirable * Experience in a mental health setting, outpatient clinic, dual diagnosis treatment or community mental health service preferred ESSENTIAL FUNCTIONS * Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders * Collaborate with members served to create Recovery Plan goals * Ensure all services described in the Recovery Plan are provided * Work effectively as part of a multidisciplinary team * Facilitate groups according to the needs and interests of members served * Provide appropriate interventions in crisis situations * On a rotating basis perform officer of the day functions for both wellness, duty and Stand by Duty tasks * Collect required data and complete required documentation * Coordinate transitions to lower levels of care * Maintain awareness of community resources and assist members served in appropriate use of community resources * Assist members served with all needs, including Activities of Daily Living * Assist members served in making and getting to essential appointments * Assist and advocate for members served in obtaining appropriate benefits; provide representative payee services * Ensure that members served understand their legal status and rights * Help members served achieve greater independence and autonomy * Safeguard confidentiality; adhere to HIPAA policies * Provide transportation when needed and appropriate; provide linkage to community resources * Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * Provide and document quality and quantity of direct services as required by program standards Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Thorough understanding of the rights of members served and relevant legal processes * Effective written and verbal communication skills * Organization/Time management skills * Good computer/technology skills * Ability to assess safety risks * Ability to gain trust and build rapport with diverse populations * Excellent driving skills * Knowledge of basic medical and psychiatric terminology * Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to stand, twist, squat, kneel, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires driving and frequent Exposure to Hazards (Blood Borne Pathogens, hospital waste, Chemicals & Infections). EOE AA M/F/V/Disability

Sign On Bonus: $1500 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis. Mobile Crisis Response Team (MCRT) Passion, Mindset, and Innovation Set Us Apart * Telecare behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis. * MCRT is creating an opportunity for Clinicians, Case Manager Master's, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care. * This program collaborates and accepts referrals from the County Access and Crisis Line (ACL) and law enforcement. * MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. * Each team will respond to calls from the mobile crisis van to provide services directly in the field What You Will Do to Change Lives The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. San Diego Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention. * Employees in this role are required to participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance. While on-call, employees must actively monitor communications (e.g., phone, email) and respond in accordance with operational protocols. Shifts Available: NOC shift 11 pm to 7:30 am * Short Hour: Friday & Saturday Expected starting wage range is $52.94 - $65.40. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have) * A Master's Degree in Social Sciences or related field * Current registration with CA BBS as an AMFT, APCC, ACSW * Two (2) years of experience in providing crisis management and mental health services * Driver's license and vehicle insurance that is current and valid with your name listed as the driver * Your own personal vehicle to use for work to attend community meetings, drive on site to crisis if needed, and more. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off: For Full Time Employee it is 16.7 days in your first year * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * Benefits vary depending on status, shift, etc. Full Job Description can be provided by the program. Keywords: Mental Health, Crisis Intervention and Stabilization, AMFT, APCC, ASW, RPA, Counseling, Clinical Lead, Field Clinician, Community Behavioral Health, Mobile Crisis Team, Non-Law Enforcement If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week. POSITION OBJECTIVE The Residential Counselor provides direct and indirect services to both individuals and groups of residents. Shifts Available: Full-Time | NOC | Shifts: 11:00 PM - 7:30 AM | Days: Sunday - Wednesday Expected starting wage is $23.33. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. QUALIFICATIONS At least three (3) years of direct service experience in a mental health setting is required. High School graduation or a G.E.D. equivalent required; an AA Degree in a related field is preferred. Necessary skills include the ability to communicate well and knowledge of psychiatric treatment modalities. The ability to read, write and speak English is crucial. Must have a valid California driver's license, a DMV clearance for insurability, a vehicle (approved for safety), and proof of insurance. Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice/FBI. Must have completed first aid and CPR training or obtain certification with four (4) weeks of hire. KEY RESULT AREAS MISSION, VALUES AND BELIEFS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with residents, the public and other staff members. QUALITY AND QUANTITY OF WORK * Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care. * Establishes, maintains, and co-facilitates a therapeutic relationship with residents. * Orders, logs and distributes medication. * Audits and updates the resident charts to ensure compliance with Community Care Licensing (CCL) and CARF requirements/standards. * Supervises and audits the medication management to ensure compliance with CCL and CARF requirements/standards. * Updates program and CCL forms to meet CCL and CARF requirements/standards. * Drives residents in own vehicle when needed for appointments. * Drives residents in the Program van on outings. * Maintains the inventory and orders equipment and supplies for activity programs, as directed. * Provides daily living assistance including promoting and assisting residents in developing self-help skills. * Completes incident reports and forwards to Supervisor in compliance with established policies and procedures. * Notifies appropriate agencies of any known or observed incidents of client abuse. * Provides case management: schedules appointments, communicates with conservators and treatment teams, arrange and conducts group outings and activities. * Assists with admissions and discharges. * Provides medical assistance: takes temperatures, blood pressure, pulse and provides First Aid when needed. TEAM MEMBER PARTICIPATION * Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions. * Reviews and implements resident service plans. * Actively participates in team meetings and service planning meetings as directed. * Demonstrates knowledge of management of assaultive behavior techniques. * Responds to emergency/crisis situations. ASSESSMENT * Observes, records and reports residents' behavior as per applicable State, County and Telecare guidelines. JUDGMENT, DECISION MAKING AND INITIATIVE * Demonstrates knowledge and proper use of equipment and supplies. * Promotes and assists residents in developing self-help skills. * Demonstrates good judgment, decision making, and initiative at performing daily tasks. RELATIONSHIPS WITH OTHERS * Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale. QUALITY IMPROVEMENT * Continually focuses on assigned tasks and seeks and implements improvements as necessary. * Understands and demonstrates the safety program in all activities. * Protects residents from behavior that could damage themselves or others. * Practices universal precautions at all times. CUSTOMER AND COMMUNITY RELATIONS * Demonstrates a knowledge of Telecare's customers including clients/residents, families and governmental agencies in all interactions and conduct. * Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community. * Assures resident confidentiality. PLANNING AND TIME UTILIZATION * Completes and follows through with tasks and assignments, meeting expected deadlines. * Coordinates groups and special events as directed. ATTENDANCE AND RELIABILITY * Understands and demonstrates knowledge of all policies associated with attendance. PROFESSIONAL DEVELOPMENT * Attends all assigned in-service education classes. * Role models excellent professional practice. * Always dresses appropriately and professionally. * Participates in ongoing supervision with designated supervisor. PHYSICAL REQUIREMENTS See attachment for requirements. Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SUPERVISOR: Director of Residential Services POSITION PHYSICAL REQUIREMENTS ACTIVITY (Hours per day) NEVER 0 hours OCCASIONALLY up to 3 hours FREQUENTLY 3 - 6 HOURS CONSTANTLY 6- 8+ HOURS Sitting X Walking X Standing X Bending (neck) X Bending (waist) X Squatting X Climbing X Kneeling X Crawling X Twisting (neck) X Twisting (waist) X Hand Use: Dominant hand Right--- Left --- Is repetitive use of hand required? Yes X Simple Grasping (right hand) X Simple Grasping (left hand) X Power Grasping (right hand) X Power Grasping (left hand) X Fine Manipulation (right hand) X Fine Manipulation (left hand) X Pushing & Pulling (right hand) X Pushing & Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X LIFTING CARRYING Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8 + hrs. Height Never 0 hrs. Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8 + hrs. Dis- tance 0 - 10 lbs. X X 11 - 25 lbs. X X 26 - 50 lbs. X X 51 - 75 lbs. X X 76 - 100 lbs. X X 100 + lbs. X X OTHER JOB REQUIREMENTS YES NO (If yes, briefly describe) a. Driving cars, trucks, forklifts, and other equipment? X Driving van b. Working around equipment and machinery? X c. Walking on uneven ground? X Walking outside occasionally d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operations of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, sewage, hospital waste, etc. X

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. At Morton Bakar Center, part of the Telecare, you'll do more than just a job. you'll join a well-established, close-knit team that works side-by-side to support one another and the older adults (65+) we serve. We're a skilled nursing facility specializing in psychosocial rehabilitation for people living with severe mental illness, and our approach is simple: recovery happens best in a community built on trust, authenticity, and hope. * * * Sign On Bonus: $3,000 * * * POSITION SUMMARY Why You'll Love Working Here * Team spirit: We collaborate, problem-solve, and support one another. * A role with heart: Every day, you'll see the impact of your work on the lives of residents. * Authenticity encouraged: Bring your whole self to work and be part of a culture where your unique voice matters. * Dynamic & rewarding: The work is fun, energetic, and challenging. What You'll Do * Build real, lasting connections with residents and their families * Support residents in an individual and group setting that sparks hope and progress * Create and carry out person-centered recovery plans * Partner closely with nurses, psychiatrists, and rehab therapists in a truly collaborative environment * Support residents through skill-building and community reintegration * Play a key role in contributing to a recovery oriented environment and culture * Keep accurate records to ensure top-quality care What We're Looking For * Master's degree in Social Work, Psychology, or related field * 2+ years of behavioral health experience * Licensed or registered with the CA BBS (ACSW, AMFT, APCC, LCSW, LMFT, LPCC) * CPR, First Aid, and CPI certification (within 60 days of hire) * Valid driver's license and insurance Pay & Perks * $36-$42/hour for unlicensed clinicians * $42-$48/hour for licensed clinicians (geographic adjustments may apply) * Full benefits, professional development, and supervision provided * If you're ready for meaningful work in a supportive, high-energy environment where your skills, ideas, and authenticity are valued, this is the place for you. * Apply now and help us build a recovery culture that changes lives. PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, walk, bend, push, pull, squat, kneel, and lift and carry items weighing 25 pounds or less as well as to reach frequently, twist, and do simple and power grasping. The position requires manual deviation, repetition and dexterity. EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. "Close-knit team. Real impact. Authentic you. Join Morton Bakar Center as a Social Work Clinician and help older adults reclaim their hopes and dreams."

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served that assist the members to explore, create, and meet their own recovery goals. Peer Recovery Coaches provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge. Shifts Available: 1. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Tuesday - Saturday 2. Full-Time | AM | Shifts: 7:00 AM - 3:30 PM | Days: Sunday - Thursday 3. Full-Time | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday - Monday 4. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Friday and Saturday 5. Short Hour | PM | Shifts: 3:00 PM - 11:30 PM | Days: Sunday and Monday What You Bring to the Table (Must Have) * High School Diploma or GED required * Peer Certification must be obtained prior to hire and maintained throughout employment o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment. * One (1) year or part-time equivalent of experience supporting members served with behavioral health challenges * Experience as a beneficiary of the public Behavioral Health system of care * Successful completion of Peer Support Training or Peer Employment Training. * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use the company vehicle to drive clients to appointments and groups, etc. What's In It For You* * Paid Time Off and Sick Leave: For Full Time Employees * Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan * For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. EOE AA M/F/V/Disability * May vary by position and location Full Job Description will be provided if selected for an interview. Peer Support Specialist, Peer Recovery, Peer Employment Training, PET If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. EOE AA M/F/V/Disability

Sign On Bonus: $3,000 Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis. The San Mateo Mobile Crisis Response Team (MCRT) will bring crisis services to people in the community delivered by a dedicated team of mental health professionals with law enforcement involvement only where necessary. It is an exciting opportunity to expand much - needed crisis care in San Mateo County; in a way that is safe, accessible, and compassionate. Our goals are to help people to get support they need and reduce unnecessary law enforcement involvement, ER visits, and hospitalizations. Shifts Available: AM | 7am-3:30pm Sunday to Thursday | Full Time PM | 3pm-11:30pm Tuesday to Saturday | Full Time Sunday to Thursday | Full Time Expected starting wage range is $$110,112.91 - $$136,029.35. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. Passion, Mindset, and Innovation Set Us Apart * Telecare's behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis. * MCRT is creating an opportunity to intervene in a unique way that has never been done before in our system of care. * This program collaborates and accepts referrals from the Access and Crisis Line (ACL) and law enforcement. * MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management. * Each team will respond to calls from the mobile crisis van to provide services directly in the field We are building a multi-cultural, multi-racial, multi-generational, and inclusive team to help those in need. We will redefine the way we respond to our community members and their families when they are vulnerable and suffering from a mental health crisis and/or drug/alcohol use. Ready to make a difference? What's In it For You? * Team consultation and collaboration * Ongoing program, team, and leader development/training * Leadership succession planning - opportunity for growth within program and company * Program expansion will continue to offer further professional growth * Free CEUs, free Supervision for BBS Associate License, coaching and mentorship * Online University Tuition Discount and Company Scholarships * Paid Time Off: For FT Employee it is 16.7 days in your first year * Nine Paid Holidays * Low-cost Medical, Vision and Dental Insurance options * Two retirement plans: 401K & Employee Stock Ownership Plan (ESOP) * Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) * For hourly staff only: bilingual pay What are the qualifications? (Must Have) * A Master's Degree in Social Sciences or related field * Current registration with CA BBS as an AMFT, APCC, ACSW * Two (2) years of experience in providing crisis management and mental health services * Valid and current driver's license, and personal vehicle insurance with your name listed as a driver. * Willingness to use your company vehicle to drive clients to appointments and groups, etc. What will your role entail? * Dispatched and responds to emergency / crisis events in the community across the County * Provides onsite therapeutic interventions support to persons and families in crisis * Collaborates with other First Responders as needed to provide onsite crisis support including, but not limited to, transporting members to appropriate levels of care * Will act as a leader for the dispatched mobile team, providing clinical guidance and instruction to team members * Will complete a concise assessment to paint a clinical picture of the members needs and provide appropriate treatment recommendations * Making appropriate referrals for placement, case management and aftercare services, as assigned * Developing and maintaining an awareness of community resource EOE AA M/F/V/Disability * Benefits vary depending on status, shift, etc. Full Job Description can be provided by the program. Keywords: Mental Health, Crisis Intervention and Stabilization, AMFT, APCC, ASW, RPA, Counseling, Clinical Lead, Field Clinician, Community Behavioral Health, Mobile Crisis Team, Non-Law Enforcement If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible. POSITION SUMMARY The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention. QUALIFICATIONS Required: * A Master's Degree in Social Work or related field, working towards licensure and registered with the Board of Behavioral Science as ASW, AMFT, APCC * Two (2) years' experience providing crisis response with mentally ill individuals * Must be at least 18 years of age * Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment * All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply. ESSENTIAL FUNCTIONS * Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders. * Provides telephone screening, triage and referral services to persons in crisis. * Receives calls and dispatches teams per service agreement * Uses county approved tools for assessments * Meets all response service levels per agreement * Enters call data into tracking system as required * Engages and establishes a therapeutic relationship with client callers * Provides accurate diagnostic consultation to team members, as requested * Provides onsite support to persons in crisis as needed * Provides consultation/interpretation to clients and their families regarding service option * Recommends and establishes general policies, structures and controls * Collaborates with Program Director/Administrator to ensure program offers individuals served increasing opportunities for employment, social integration and independent living * Maintains and participates actively in program activities * Participates in the program evaluation process, utilizing results to identify needs, establish goals and directions for future planning * Attends and oversees the monthly Utilization Review process * Oversees all referrals to the Program * Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care; provides direct services to clients, families and clients' community supports * Establishes and maintains a therapeutic relationship with persons served * Attends and participates in primary therapy, community meetings, family therapy, and groups * Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions * Reviews and implements client service plans * Actively facilitates and participates in team meetings and service planning meetings * Provides leadership in facilitating the team process * Provides 24 on-call (cell phone) coverage as needed * Provides education/training to other team members as necessary * Assures that clients know and understand their legal status and rights * Provides weekend/on-call service/back-up and crisis intervention * Completes the Monthly Status Report to the County * Ensures all clinical issues are addressed around hospitalization of members served * Assists with Service Coordination Plan, including: o Making appropriate referrals for placement, case management and aftercare services, as assigned. o Coordinating with the Office Coordinator to assure that client benefits and finance are in order, as assigned o Developing and maintaining an awareness of community resources * Acts as Custodian of Records; determining best practices re confidentiality etc. * If employed at Inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training * If employed at Outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Duties and responsibilities may be added, deleted and/or changed at the discretion of management. SKILLS * Ability to work effectively as a member of a multidisciplinary team * Thorough understanding of client rights * Knowledge of persistent mental illness and basic medical and psychiatric terminology * Understanding of issues pertaining to older adults PHYSICAL DEMANDS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, walk, reach, bend, squat, kneel and lift and carry items weighing 25 pounds or less as well as to frequently twist and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally drive as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). EOE AA M/F/V/Disability If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.