Vice President, HR Operations & Shared Services - Behavioral Health
Telecare Corp job in Oakland, CA
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Vice President, HR Operations is a strategic and operational leader responsible for overseeing HR Compliance, HRIS, and HR Data & Analytics across the organization. This role ensures that Telecare's HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. The VP will lead the design and execution of scalable systems, programs, and policies that promote compliance with federal, state, and local regulations, optimize HR technology and process efficiency, and leverage workforce data and analytics to inform executive decision-making.
Shifts Available:
Full-Time, Monday - Friday
Expected starting wage range is $203,934.37 - $251,978.83. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
THE IDEAL CANDIDATE
The ideal candidate for the VP HR Operations & Shared Services role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a successful track record of ensuring HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. We define operational excellence in 4 key areas:
* Clinical Quality and Risk Management Excellence. First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients that maximizes clinical outcomes while reducing adverse events within the programs.
* Workforce Engagement. Having a workforce that is highly engaged translates into the quality-of-care Telecare is able to provide its clients. Being able to maintain low turnover and have staff that stay and grow with the organization are key measures of success.
* Customer Satisfaction. Our customers are important. The VP HR Operations & Shared Services needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to delivering high quality care and minimizing unintended outcomes.
* Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success.
COMPETENCIES FOR THE IDEAL CANDIDATE
The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and is able to reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same.
The ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values and will bring the following competencies:
* Proven strategic human resource business partner, with an excellent sense of operations, as well as commercial activities and an appreciation for the interplay between the two
* Ability to prepare and communicate clear and compelling messages to senior leadership
* Strong analytical and reasoning abilities
* Executive presence and excellent interpersonal, oral and written and communication skills
* Proven ability to recruit, train, and motivate employees in order to balance staffing strength and develop future leaders
* Ability to establish credibility and be decisive but able to recognize and support the organization's preferences and priorities
Results oriented with the ability to balance other business considerations
POSITION SUMMARY
This role will assist in the planning and development of the appropriate organizational design, architecture and support systems to enhance ongoing compliance improvements and implementation of the HR Service Delivery model. He or she will serve as a thought leader and partner in advancing high performing organizational effectiveness.
Additionally, the vice president will also focus on leading overall operational excellence of the compliance, Data Analytics and HRIS COEs as well as the HR centralized support services. This includes developing end to end processes that support satisfying associate experience in the areas of engagement, on-boarding, benefits, use of AI, time management and human resources reporting. They will also be responsible for implementing regular use of lean, continuous improvement process improvement discussions within the Human Resources function to identify workflow, process and opportunities for technology to enable improvement and standardization
The Vice President partners closely with HR leadership, Operations, Finance, IT, and Legal to ensure HR operational strategies align with Telecare's mission, values, and business objectives.
QUALIFICATIONS
Required:
* Fifteen (15) years Human Resources management experience; with a minimum five (5) years managing people
* Five (5) years managing teams and supporting corporate clients at the Executive level.
* Demonstrated experience in running an HR service organization utilizing continuous improvement best practices
* Bachelor's degree in human resources or related field, Master's degree preferred
* Broad understanding of the technical and functional components of human resources, including: talent acquisition, talent management, organizational design/development, succession planning, leadership development, compensation; compliance; planning; employee communications; training and development and employee relations
* Extensive experience implementing and optimizing HRIS/ERP systems and workforce analytics platforms (e.g., Tableau, Qlik), integrating data insights to enhance reporting, talent management, and strategic workforce planning
* Demonstrated expertise in leveraging analytics, artificial intelligence (AI), and workforce data to shape talent strategies, identify organizational trends, and drive evidence-based decision-making.
* Proven experience in data wrangling, exploratory data analysis, and the application of advanced analytics and cloud-based technologies (e.g., AWS, Azure, Google Cloud) to build scalable people analytics frameworks, automate HR processes, and ensure data accuracy and governance.
* Strong command of Microsoft Office products: PowerPoint; Excel, Word
* A self-starter with high energy level. Proactive, dynamic, making things "happen."
* Strong strategic thinker and general manager mindset; capable of translating business objectives into tactical action plans and milestones
* An intelligent, decisive, self-confident and results-oriented individual who possesses a combination of mental flexibility, creativity, analytical ability and sound judgment.
* Outstanding interpersonal skills and be able to work across functional areas within a company culture that is high performance, self-directing and collegial
* Ability to build relationships with superiors, peers and subordinates across a large and complex organization
* Able to lead, energize, and influence a wide spectrum of people to achieve exceptional performance
* Entrepreneurial spirit, with a hands-on, roll-up-the-sleeves mentality and a structured and pragmatic approach
* An effective collaborator and relationship builder, able to get results through influencing versus demanding by authority of position; a sought-after advisor
* Able to facilitate and encourage objective analyses of alternative points of view and be able to articulate the strengths and weaknesses of various business options in order to reach an informed decision
* Ability and willingness to travel up to 30%
* Must be at least 18 years of age
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply
Preferred:
* SHRM-SCP, SPHR, or certifications in HR technology/analytics
ESSENTIAL FUNCTIONS
HR Compliance and Operations
* Develops, implements, and maintains a comprehensive compliance program that encompasses medical, dental, and administrative operations.
* Creates and updates preventive controls, including policies and training, to ensure compliance with all applicable laws, regulations, and industry best practices, including Anti-Kickback Statute, False Claims Act, HIPAA, Stark Law, and other relevant regulations.
* Conducts annual risk assessments to identify potential areas of compliance gaps and risk.
* Develops and implement mitigation strategies to address identified risks.
* Monitors changes in laws and regulations and ensure the company adapts its compliance program accordingly.
* Develops and implements a monitoring program that is measurable and data-driven, promoting compliance with key regulatory policies and procedures spanning over a thousand provider offices.
* Establishes and enhances strong detective controls that will not unduly burden our ability to provide quality care to patients.
Employee / Labor Relations / Compliance
* Ensures compliance with federal & local employment law
* Complies with all corporate and local policies including Ethics & Compliance Programs
* Assures accurate record keeping and timely local plan administration
* Works with corporate compliance team to ensure employee data and records are accurately maintained.
* Liaison with Telecare Employment Counsel
* Advises on relevant compliance matters
Data Analytics
* Lead the successful implementation and optimization of the HR ERP system, ensuring alignment with business objectives through development of efficient back-office processes, data integration, and enhanced employee self-service tools that improve user experience and operational effectiveness.
* Provides data analytics to support the effectiveness of Power BI and a central SQL database within HR
* Acts as the data visualization and reporting SME using PowerBI, Qlik, Qualtrics and other management systems
* Provides analytical support on cross functional key projects, such as systems upgrade of Top/UKG, monthly engagement pulse survey, creation of standard work, and confidential projects
* Proactively partners with talent management and talent acquisition leadership to propose and execute special projects to improve workforce planning and diversity & inclusion
HR Leadership/Continuous Improvement
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
* Partners with senior management to identify and address the critical needs of the business and achieve goals that support a long-range people strategy
* Supports enterprise HR initiatives designed to build a compliant, competitive and cost-effective HR infrastructure
* Serves as a trusted advisor to executives and the Board
* Drives integration across Compliance, HRIS, and Data Analytics functions to deliver consistent and efficient HR services
Engagement
* Partners with business leaders on initiatives that engage employees and promote retention of key talent
* Fosters constructive associate relationships across the operations organization;
* Understands employee needs and facilitate effective communication channels between leaders and employees
* Sponsors and drives events and programs designed to increase employee engagement
* Consults with and advise business managers on disciplinary process and risk assessment on employee relations and performance related issues
People Leadership
* Builds and leads high-performing teams, embedding a culture of compliance, equity, and continuous improvement
* Champion Telecare's values, ensuring HR operations reinforce a culture of equity, inclusion, and compliance
* Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices
* Promotes and maintains professional and effective relationships and communications within the department and with other departments
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
* Excellent verbal and written communication
* Attention to detail
* Critical thinking to aid decision making
* Flexibility and ability to adapt
* Commitment to development
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to walk, stand, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less and do simple grasping, as well as frequently sit and occasionally drive. Visual requirements include computers and books exposure.
EOE AA M/F/V/Disability
Licensed Administrator (LCSW, LMFT, LPCC) - Mental Health 191
Telecare Corp job in Stockton, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Jeremy House is a short-term, voluntary 6-bed crisis residential program that expands the menu of crisis services available in the county and helps reduce the use of involuntary treatment. The county's goal is to help people manage crises in the least restrictive manner possible, with significant focus on recovery supports and principles. The typical length of stay is 12 days. The maximum length of stay is 30 days.
Telecare Early Intervention and Recovery program (TEIR) is a community based program that provides confidential assessment and early assistance for young people between the ages of 16 and 25 who are at risk for mental illness in San Joaquin County.
San Joaquin Peer Navigation program is community based with a goal of providing or connecting adults with a full range of services to ensure continuity of care outside of the program.
New Compass is a telehealth program that provides accessible, early-intervention mental health support for young people ages 13-25 living in Nevada and Mono counties.
The Licensed Administrator manages all aspects of the day-to-day operations of the Programs, which involves ensuring regulatory compliance and actively overseeing quality assurance performance improvements. Additionally, the Administrator collaborates with all corporate departments and outside consultants and representatives of the program to State/County agencies, community partners, and consumer groups.
Shifts Available:
Full-Time | DAYS | Shifts vary as needed | Days: Monday - Friday
Expected starting wage range is $131,379.02 - $162,256.35. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Will Do
* Acts as culture carrier; creates and supports program culture and culture initiatives.
* Manages all strategic planning activities of the programs with the primary goal of ensuring ongoing effectiveness of the programs
* Ensures that the programs are meeting or exceeding clinical quality expectations and outcomes
* Develops and maintains a productive work relationship with State and local agency partners; actively participates in meeting customer needs and adapting to changing customer and community needs at all times; acts as liaison between the programs and State/County customers and community partners
* Maintains healthy staffing patterns for all departments. Which includes directing the recruitment, candidate selection, partnering with internal Employee Relations, and when necessary, disciplinary action within the programs.
* Manages the programs within allocated budgetary parameters and collaborates in the development of the fiscal budget
What You Bring to the Table (Must Have)
* Masters in Social Services and California LCSW, LMFT, LPCC or Psy.D
* Four (4) years of experience in an administrative management position in a health care setting
* Two (2) years of responsibility of supervising professional staff, budgeting, program planning, and licensing
* Must understand community mental health services, psychiatric rehabilitation concepts, and the Recovery Philosophy
What's In It for You*
* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
* Paid Time Off and Sick Leave: For Full-Time Employees
* Nine Paid Holidays
* Career growth opportunity: company has grown 10%+ yearly for the past 5 years
* For more information visit: *************************************
What You Will Love About Working at Telecare
* Culture of power-with not power-over
* Your contribution is valued
* Opportunity to work alongside a multidisciplinary team of clinical professionals
* Personal commitment to the mission from your team and colleagues
* Diverse mental health program types with lifelong career advancement opportunities
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
Administrator, Program Director, Program Manager, LCSW, LMFT, LPCC, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Professional Clinical Counselor
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Housekeeping / Laundry Aide - On-Call - Mental Health SNF 101
Telecare Corp job in Hayward, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As part of the Telecare Family, Morton Bakar Center is a Skilled Nursing Facility (SNF) providing psychosocial rehabilitation and skills-building support for older adults (ages 65+) with a primary diagnosis of severe mental illness.
Shifts Available:
* On Call; Shift Hours and Days vary as needed
Expected starting salary wage range is $21. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The Housekeeper cleans and services the building areas of the facility and performs a variety of housekeeping duties to maintain the facility in an orderly, sanitary, and attractive condition.
ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
* Performs tasks correctly and according to policies and procedures
* Thoroughly and consistently performs the following cleaning tasks:
* Sweeps, mops, vacuums, buffs, strips, washes, and shampoos floor surfaces
* Cleans and dusts furniture, closets, telephone areas, and vents
* Scours, polishes, and sanitizes sinks, counters, stainless steel surfaces, and waste receptacles
* Empties waste receptacles and cleans solid waste containers and transports medical waste to outside storeroom, as directed
* Washes windows and walls, which may involve removing draperies and rugs, as directed
* Washes mops, rags, and linen, as directed
* Gathers and returns needed cleaning supplies and equipment daily to support rooms, as directed
* Distributes the clean laundry, from the clean linen closet to the nursing staff, as directed
* Collects dirty laundry from the nursing areas and moves it to the loading area for pickup as directed
* Demonstrates knowledge and proper use of equipment and supplies
* Reports defective equipment or needed repairs to supervisor
* Executes, as required, the facility Fire, Disaster, and Safety procedures
* Assists with the management of assaultive behavior upon request by the clinical staff
* Reports fire and accident hazards to supervisor
* Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
QUALIFICATIONS
Required:
* One (1) year of relevant experience in hotel, motel, health care, or a similar work environment
* Ability to read, write, and speak English in order to follow written and verbal directions
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply
Preferred
* Experience in a health care setting
* High school graduation or G.E.D. equivalent
SKILLS
* Good communication skills and a desire to work with adults with mental illness
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, bend, twist reach, push, pull and do simple and power grasping. The position requires manual deviation, repetition and dexterity and to occasionally be exposed to uneven walking ground as well as Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious).
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Leadership Development Trainer
Telecare Corp job in Oakland, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Full Time: 8:00 am 5:00 pm, Monday - Friday
The expected starting salary wage is $88,000 - $106,647.00 annually. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs.
QUALIFICATIONS Required:
* Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others
* Two (2) years' experience in facilitating soft skills training in person and remotely
* Proven ability to build teams
* Demonstrated ability to drive and influence leadership, staff and HR partners
* Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance
* Proven ability to be self-directed and take initiative while working autonomously from a remote location
Must be highly reliable and customer-focused
Must be at least 18 years of age
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
Preferred:
* Experience facilitating training using ZOOM and TEAMS Platforms
* Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications
* Advanced skills in O365 Suite
Experience with learning management systems
ESSENTIAL FUNCTIONS
* Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
* Develops and conducts instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation
* Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material
* Partners with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment including:
o Creates and maintains content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT.
o Manages and updates content based on feedback from leaders and participants, as necessary to adapt to policy & process changes
* Maintain records and reports within the Learning Management System of all staff education that has been provided.
* Drive other projects as needed by executives or as business needs change
* Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant
* Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources
* Facilitate training three to four (3-4) days each week based on the annual training calendar.
* Travel is required.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
* Facilitation of small and large groups both in person and remotely using a virtual platform
* Clear and effective verbal and written communication
* Knowledge of principals of adult learning
* Engaging manner that fosters open communication
* Ability to develop interactive training
* Highly organized in record maintenance
* Advanced skills in Microsoft Office Suite, specifically PowerPoint
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires also requires driving and flying. Visual requirements include computers, books and video exposure.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Mental Health Worker - Behavioral Health 115
Telecare Corp job in Oakland, CA
TELECARE CORPORATION MENTAL HEALTH WORKER Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older.
Shifts Available:
AM Shift 7:00am to 3:30pm
* Short- Hour .6; AM Shift
* Days vary as needed
*
NOC shift 11 pm to 7:30 am
* Short- Hour .6; NOC Shift
* Days vary as needed
* Full-Time 1.0; NOC shift
* Week 1: Sunday, Monday, Wednesday, Thursday, Friday Week 2: Monday, Tuesday, Wednesday, Thursday, Saturday
*
Minimum Compensation: $21.7875 Hourly
STATEMENT OF PURPOSE
We exist to help people with mental impairments realize their full potential.
MISSION STATEMENT
Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.
POSITION OBJECTIVE
The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services.
QUALIFICATIONS
One (1) year of experience with nursing an/or psychiatric clients in a clinic, hospital or a long-term care facility is preferred.
Knowledge of basic psychiatric and nursing skills, including nursing interventions is essential.
Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge.
A High School diploma or G.E.D. equivalent is required.
Good communication skills and a desire to work with severely mentally impaired adults is crucial.
Incumbents must be at least eighteen (18) years of age and be proficient in reading, speaking and writing English.
Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice.
KEY RESULT AREAS
MISSION, VALUES AND BELIEFS
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.
QUALITY AND QUANTITY OF WORK
* Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.
* Establishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with t he disabilities associated with mental illness.
* Attends and participates in community meetings and groups.
* Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate.
* Admits and discharges patients as assigned, this includes completing associated documentation.
* Collects stool, urine and other specimens, as requested, on assigned clients.
* Obtains client vital signs and weights, as assigned.
* Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance.
* Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks.
* Commitment to teamwork via questions and cooperation.
* Assist in client outings and/or driving.
* Practices body substance precautions at all times.
TEAM MEMBER PARTICIPATION
* Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
* Reviews and implements client treatment plans.
* Actively participates in multidisciplinary team meetings and treatment planning meetings.
* Demonstrates knowledge of PART principles and techniques.
* Informs the charge nurse of client behavior and condition, particularly changes in mental and/or physical condition.
* Participates in and assists clients during group outings.
ASSESSMENT
* Observes, records and reports client social, psychiatric and physical behavior.
* Completes the following assessment activities:
* Reviews admission documentation.
* Assists in client reviews and assessment of client care plans.
* Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods.
JUDGMENT, DECISION MAKING AND INITIATIVE
* Demonstrates knowledge and proper use of equipment and supplies.
* Promotes and assists clients in developing self‑help skills.
* Explains policies and procedures to clients and their families.
* Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.
RELATIONSHIPS WITH OTHERS
* Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale.
* Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills.
* Protects the confidentiality of employee and client information.
QUALITY IMPROVEMENT
* Continually focuses on assigned tasks and seeks and implements improvements as necessary.
* Understands and demonstrates the safety program in all activities.
* Protects clients from behavior that could damage themselves or others.
* Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
CUSTOMER AND COMMUNITY RELATIONS
* Demonstrates a knowledge of Telecare's customers including clients/clients families and governmental agencies in all interactions and conduct.
* Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
PLANNING AND TIME UTILIZATION
* Completes and follows through with tasks and assignments, meeting expected deadlines.
ATTENDANCE AND RELIABILITY
* Understands and demonstrates knowledge of all policies associated with attendance and tardiness.
PROFESSIONAL DEVELOPMENT
* Attends all assigned in‑service education classes.
* Role models excellent professional practice.
* Always dresses appropriately and professionally.
PHYSICAL REQUIREMENTS
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
(Hours per day)
NEVER
0 hours
OCCASIONALLY
up to 3 hours
FREQUENTLY
3 - 6 HOURS
CONSTANTLY
6 - 8+ HOURS
Sitting
X
Walking
X
Standing
X
Bending (neck)
X
Bending (waist)
X
Squatting
X
Climbing
X
Kneeling
X
Crawling
X
Twisting (neck)
X
Twisting (waist)
X
Repetitive Hand Use:
Simple Grasping (right hand)
X
Simple Grasping (left hand)
X
Power Grasping (right hand)
X
Power Grasping (left hand)
X
Fine Manipulation (right hand)
X
Fine Manipulation (left hand)
X
Pushing & Pulling (right hand)
X
Pushing and Pulling (left hand)
X
Reaching (above shoulder level)
X
Reaching (below shoulder level)
X
LIFTING
CARRYING
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 - 6 hrs.
Constantly
6 - 8+ hrs.
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 -6 hrs.
Constantly
6 - 8+ hrs.
0-10 lbs.
X
X
11-25 lbs.
X
X
26-50 lbs.
X
X
X
51-75 lbs.
X
X
76-100 lbs.
X
X
100+ lbs.
X
X
OTHER JOB REQUIREMENTS:
YES
NO
a.
Driving cars, trucks, forklifts, and other equipment?
X
b.
Working around equipment and machinery?
X
c.
Walking on uneven ground?
X
d.
Exposure to excessive noise?
X
e.
Exposure to extremes of temperature, humidity or wetness?
X
f.
Exposure to dust, gas, fumes, or chemicals?
X
g.
Working at heights?
X
h.
Operation of foot controls or repetitive foot movement?
X
i.
Use of special visual or auditory protective equipment?
X
j.
Working with bio-hazards such as: blood borne pathogens,
X
sewage, hospital waste, etc.
* Normal or corrected near and far vision, in addition to non-inhibiting color vision.
* May read constantly for short durations throughout the day
* Constant talking and hearing throughout the work day. Must be alert to patient condition and environmental situations.
EOE AA M/F/V/Disability
Maintenance Worker - Mental Health 103
Telecare Corp job in San Leandro, CA
Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65. STATEMENT OF PURPOSE We exist to help people with mental impairments realize their full potential. MISSION STATEMENT Telecare Corporation will deliver and manage excellent services and systems of care for persons with serious mental illness.
POSITION OBJECTIVE
The Maintenance Worker is the staff member that performs tasks that involve the facility physical plant, equipment and grounds maintenance. These duties encompass a variety of carpentry, electrical and environmental services assignments.
Shifts Available:
Full-Time | AM | Shifts: 7:30 AM - 4:00 PM | Days: Tuesday - Saturday
Expected starting wage is $22.66. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
QUALIFICATIONS
Two (2) years of experience as a building maintenance worker, handy‑person, boiler worker or in a related position is required. Experience in a health care setting is pre-ferred. High School graduation or a G.E.D. is also required. Necessary skills include knowledge of and ability to perform in the areas of: plumbing, carpentry, masonry and electrical, heating and air conditioning repair. The ability to read, write and speak English is essential, as is the willingness to work with adult mentally impaired persons. The incumbent must have a valid Class II California Driver's License and be insurable. Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice.
KEY RESULT AREAS
MISSION, VALUES AND BELIEFS
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.
QUALITY AND QUANTITY OF WORK
* Performs tasks correctly and according to policies and procedures.
* Performs the following electrical tasks:
* Checks the temperature in the facility and maintains the log. Adjusts thermostats as needed to maintain the temperature between 72 ‑ 74 degrees.
* Checks and logs boilers and water temperature.
* Checks all exit lights and other facility lights, replacing as needed.
* Completes all sheet rock repairs, including sanding and painting within one week of being damaged.
* Performs the following maintenance tasks:
* Picks up the trash from the front of the facility.
* Responds to all work requisitions, completing the requested task and the associated paper work.
* Completes preventative maintenance tasks as scheduled and assigned. week.
* Checks and cleans the facility vehicles each week.
* Responds to immediate maintenance and repair problems; participates in alternating on-call schedule for emergencies. (beeper)
* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
* Willingness to use the company vehicle to drive clients to appointments and groups, etc.
TEAM MEMBER PARTICIPATION
* Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
* Demonstrates knowledge of Professional Assault Response Training (PART) principles and uses PART concepts to manage aggressive behavior.
JUDGMENT, DECISION MAKING AND INITIATIVE
* Demonstrates knowledge and proper use of equipment and supplies.
RELATIONSHIPS WITH OTHERS
* Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.
QUALITY IMPROVEMENT
* Continually focuses on assigned tasks and seeks and implements improvements as necessary.
* Understands and demonstrates the safety program in all activities.
CUSTOMER AND COMMUNITY RELATIONS
* Demonstrates a knowledge of Telecare's customers including clients, families and governmental agencies in all interactions and conduct.
* Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
PLANNING AND TIME UTILIZATION
* Completes and follows through with tasks and assignments, meeting expected deadlines.
ATTENDANCE AND RELIABILITY
* Understands and demonstrates knowledge of all policies associated with attendance.
PROFESSIONAL DEVELOPMENT
* Attends all assigned in‑service education classes.
PHYSICAL REQUIREMENTS
See attachment for requirements.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SUPERVISOR: Director of Environmental Services
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
(Hours per day)
NEVER
0 hours
OCCASIONALLY
up to 3 hours
FREQUENTLY
3 - 6 HOURS
CONSTANTLY
6 - 8+ HOURS
Sitting X Walking X Standing Bending (neck) X
Bending (waist)
X Squatting X Climbing X Kneeling X Crawling X
Twisting (neck)
X
Twisting (waist)
X Hand Use: Dominant hand Right--- Left--- Is repetitive use of hand required? YES X
Simple Grasping (right hand)
X Simple Grasping (left hand) Power Grasping (right hand) Power Grasping (left hand) Fine Manipulation (right hand) Fine Manipulation (left hand) Pushing & Pulling (right hand) Pushing and Pulling (left hand) X Reaching (above shoulder level) X Reaching (below shoulder level) X
LIFTING CARRYING
Never
0 hrs.
Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height
Never
0 hrs.
Occasionally up to 3 hrs. Frequently 3 - 6 hrs. Constantly 6 - 8+ hrs. Height 0 - 10 lbs. X X 11 - 25 lbs. X X 26 - 50 lbs. X X 51 - 75 lbs. X X 76 - 100 lbs. X X 100+ lbs. X X
OTHER JOB REQUIREMENTS: YES NO a. Driving cars, trucks, forklifts, and other equipment? X b. Working around equipment and machinery? X c. Walking on uneven ground? X d. Exposure to excessive noise? X e. Exposure to extremes of temperature, humidity or wetness? X f. Exposure to dust, gas, fumes, or chemicals? X g. Working at heights? X h. Operation of foot controls or repetitive foot movement? X i. Use of special visual or auditory protective equipment? X j. Working with bio-hazards such as: blood borne pathogens, sewage, hospital waste, etc. X
Recovery Specialist II (On Call) - Mental Health 155
Telecare Corp job in Oakland, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Recovery Specialist II provides care that responds to the physical and psychological needs of members served. The Recovery Specialist II provides direct and indirect services according to individual service plans and Medicaid standards.
Shifts Available:
On Call; Shift Hours and Days vary as needed
AM: 7am-3:30pm
PM: 3pm-1130pm
NOC: 11pm-7:30am
Expected starting wage is $21 - $ 23.71 Plus Shift differentials :6% for PM Shift, 10% for Overnight Shift. Weekend Shift differentials for hourly staff: 5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
* High school diploma or G.E.D and two (2) years of experience in a psychiatric mental health setting or BA/BS with one (1) year experience in mental health setting
* Knowledge of basic nursing skills and interventions, as well as mental and physical health conditions and terminologies
* Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge
What's In It For You*
* Paid Time Off: For Full Time Employee it is 16.7 days in your first year
* Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
* Free CEUs, free Supervision for BBS Associate License, coaching and mentorship
* Online University Tuition Discount and Company Scholarships
* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
* For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
As a part of the Telecare Family, Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18.
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
Behavioral Health, Case Manager, Case Management, Mental Health
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Transportation Worker - Mental Health 115
Telecare Corp job in Oakland, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Gladman is licensed as a 40-bed Mental Health Rehabilitation Center (MHRC) providing sub-acute psychiatric treatment to adults 18 and older.
Full Time | Monday-Friday | Hours: 8:00 am-4:30 pm
Expected starting wage is $21.78. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION OBJECTIVE
The Transportation Worker is responsible for transporting of clients to off site appointments, as well as other transportation assignments.
QUALIFICATIONS
One (1) year of experience providing direct care to individuals with severe or chronic mental disorders is required. A High School diploma or a G.E.D. equivalent and a valid Class C California Drivers License and insurability are required. Must attain Class 'B' licensure within sixty (60) days of the date of hire. Necessary skills include the ability to work independently with limited supervision. The ability to read, write and speak English is crucial. Experience working with severely and persistently mentally ill adults is preferred. Applicant must be finger printed and receive clearance from Criminal Justice Department.
KEY RESULT AREAS
MISSION, VALUES AND BELIEFS
Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.
QUALITY AND QUANTITY OF WORK
* Performs tasks correctly and according to policies and procedures.
* Performs the following transportation duties:
* Coordinates and schedules client transportation, as directed.
* Prepares a master schedule for all client transportation needs each week, as directed.
* Transports clients to scheduled appointments and outings.
* Documents client appointments, behavior and any pertinent interactions in the medical record.
* Monitors clients during transportation.
* Conduct vehicle safety check before each use.
* Establishes and maintains a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem-solving and coping with the disabilities associated with mental illness.
* Performs the following nursing duties, as directed:
* Protects clients from behavior which could damage their self esteem and/or the facilities' relationship with other agencies.
* When assigned to a nursing station, performs the duties of a Mental Health Worker.
* Demonstrates knowledge of Professional Assault Response Training (PART) principles and uses PART concepts to manage aggressive behavior.
TEAM MEMBER PARTICIPATION
Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
JUDGMENT, DECISION MAKING AND INITIATIVE
Demonstrates knowledge and proper use of equipment and supplies.
RELATIONSHIPS WITH OTHERS
Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co‑workers with concern and promotes group morale.
QUALITY IMPROVEMENT
Continually focuses on assigned tasks and seeks and implements improvements as necessary.
Understands and demonstrates the safety program in all activities.
Practices universal precautions at all times.
CUSTOMER AND COMMUNITY RELATIONS
Demonstrates a knowledge of Telecare's customers including clients/clients, families and governmental agencies in all interactions and conduct.
Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.
PLANNING AND TIME UTILIZATION
Completes and follows through with tasks and assignments, meeting expected deadlines.
ATTENDANCE AND RELIABILITY
Understands and demonstrates knowledge of all policies associated with attendance.
PROFESSIONAL DEVELOPMENT
Attends all assigned in‑service education classes.
Always dresses appropriately and professionally.
PHYSICAL REQUIREMENTS
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SUPERVISOR: Unit Supervisor / Unit Manager
POSITION PHYSICAL REQUIREMENTS
ACTIVITY
(Hours per day)
NEVER
0 hours
OCCASIONALLY
up to 3 hours
FREQUENTLY
3 - 6 HOURS
CONSTANTLY
6 - 8+ HOURS
Sitting
X
Walking
X
Standing
X
Bending (neck)
X
Bending (waist)
X
Squatting
X
Climbing
X
Kneeling
X
Crawling
X
Twisting (neck)
X
Twisting (waist)
X
Hand Use: Dominant hand Right--- Left---
Is repetitive use of hand required? YES
X
Simple Grasping (right hand)
X
Simple Grasping (left hand)
X
Power Grasping (right hand)
X
Power Grasping (left hand)
X
Fine Manipulation (right hand)
X
Fine Manipulation (left hand)
Pushing & Pulling (right hand)
Pushing and Pulling (left hand)
Reaching (above shoulder level)
Reaching (below shoulder level)
LIFTING
CARRYING
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 - 6 hrs.
Constantly
6 - 8+ hrs.
Height
Never
0 hrs.
Occasionally
up to 3 hrs.
Frequently
3 -6 hrs.
Constantly
6 - 8+ hrs.
Dis-
tance
0-10 lbs.
X
3'
X
5'
11-25 lbs.
X
3'
X
5'
26-50 lbs.
X
3'
X
51-75 lbs.
X
X
76-100 lbs.
X
X
100+ lbs.
X
X
OTHER JOB REQUIREMENTS
YES
NO
(If yes, briefly describe)
a.
Driving cars, trucks, forklifts, and other equipment?
X
b.
Working around equipment and machinery?
X
c.
Walking on uneven ground?
X
d.
Exposure to excessive noise?
X
e.
Exposure to extremes of temperature, humidity or wetness?
X
f.
Exposure to dust, gas, fumes, or chemicals?
X
g.
Working at heights?
X
h.
Operation of foot controls or repetitive foot movement?
X
i.
Use of special visual or auditory protective equipment?
X
j.
Working with bio-hazards such as: blood borne pathogens,
X
Rehabilitation Therapist - Mental Health 169
Telecare Corp job in San Leandro, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Willow Rock is a 16-bed Psychiatric Health Facility in Alameda County for adolescents 12-17 years old who are experiencing acute psychiatric symptoms.
POSITION SUMMARY
Under supervision, the Rehabilitation Therapist provides rehabilitation therapy services to members served, both on an individual and group basis.
Shifts Available:
Full-Time | Wednesday - Saturday 8:30 AM - 5:00 PM
Pay is $29.93 & up based off experience
QUALIFICATIONS
Required:
* S./B.A. in Occupational, Recreational, Music, Dance, Drama or Art Therapy, Vocational Counseling or related field (Must meet any regulatory requirements for the use of these titles, specific to the program type or location)
* For Community Crisis Homes:
* Must obtain a Registered Behavior Technician credential within one (1) year of initial employment and maintain credential through employment
* Six (6) months of experience in behavioral health setting
* Discipline certification or licensure may be required per program licensure or accrediting body requirements
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
Preferred:
* MA/MS in Occupational, Recreational, Music, Dance, Drama or Art Therapy or Vocational Counseling
ESSENTIAL FUNCTIONS
* Demonstrate the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
* Coordinates and provides rehabilitation treatment services for assigned members served, including leading and co-leading therapeutic groups, developing therapeutic activities and writing group descriptions, and scheduling therapeutic activities in collaboration with members served when possible
* Coordinates outings for members served and supervises them on outings; may require driving van on outings
* Coordinates special events
* Facilitates community meetings and groups
* Provides clinical supervision for Rehabilitation Activity Leaders, interns, and volunteers, as directed
* Participates in the planning of the Rehabilitation Program
* Participates in the development of Recovery Plans
* Completes assigned sections of the Minimum Data Set (MDS), annual comprehensive assessments, and assessments that accompany changes of condition
* Documents observations and assessments, as required
* If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
* If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
SKILLS
* Ability to observe, assess, record and report social, ADL, and psychiatric behavior of members served
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently walk, stand, bend, twist, reach, and do simple and power grasping. The position requires manual deviation, repetition, and dexterity, as well as to occasionally drive and be exposed to uneven walking ground.
EOE AA M/F/V/Disability
Certified Peer Recovery Coach II - Mental Health 639
Telecare Corp job in Stockton, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce. What You Will Do to Change Lives The Peer Recovery Coach II engages, inspires and facilitates meaningful conversations with members which assist the members to explore, create and meet their own recovery goals. The PRC II serves to coach and guide other Peer Support professionals in the delivery of peer support services. PRC II provide peer services supervision in collaboration with the clinical supervisor and act as the peer services consultant to program leadership and other staff. The Peer Recovery Coach II may deliver educational supervision groups on the unique discipline of peer support services and the roles of peer support professionals.
Peer Recovery Coaches II provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Recovery Coaches respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.
Shifts Available:
On-Call | AM/NOC/PM | Shifts: 7:00 AM - 3:30 PM, 3:00 PM - 11:30 PM, 11:00 PM - 7:30 AM | Days vary as needed
Expected starting wage range is $22.17 - $27.08. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
* High School Diploma or GED required
* Certified Peer Specialist and/or completed Peer Support Training
* Two (2) years or part-time equivalent of experience supporting individuals with behavioral health challenges
* Experience as a beneficiary of the public Behavioral Health system of care
* Successful completion of Peer Support Training or Peer Employment Training.
* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
* Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Do you want to be a part of bridging the gap?
Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.
Mobile Crisis Response Team (MCRT)
Passion, Mindset, and Innovation Set Us Apart
Telecare's behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.
MCRT is creating an opportunity for Clinicians, Case Manager Master's, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care. This program collaborates and accepts referrals from County Access and Crisis Line (ACL) and law enforcement. MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.
Each team will respond to calls from the mobile crisis van to provide services directly in the field in San Joaquin County.
EOE AA M/F/V/Disability
* May vary by position and location
Full Job Description will be provided if selected for an interview.
Peer Support Specialist, Peer Recovery, Peer Employment Training, PET
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
2 months would not be eligible.
Case Manager II - Mental Health 166
Telecare Corp job in Santa Rosa, CA
$$Sign-On Bonus - $3,000.00 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.
Shifts Available:
Full-Time | AM | Shifts: 8:30 AM - 5:00 PM; Varies as needed | Days: Monday - Friday; Additionally varies as needed
Expected starting wage range is $23.15 - $23.71. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
* High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services
* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
* Willingness to use your personal vehicle to drive clients to appointments and groups, etc.
* Willingness to use your personal vehicle to attend meetings, etc.
What's In It for You*
* Paid Time Off and Sick Leave: For Full-Time Employees
* Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
* Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
* Online University Tuition Discount and Company Scholarships
* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
* For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Telecare Sonoma ACT (Assertive Community Treatment) is a community outreach program that serves 60 adults, ages 18+, with serious, persistent mental illness, and/or dual diagnosis.
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Residential Counselor - Mental Health 321
Telecare Corp job in Martinez, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Residential Counselor provides direct and indirect services to both individuals and groups of members served.
Shifts Available:
On call: days vary as needed, hours vary as needed
Expected starting wage range is $21 - $23.71. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
* High School graduation or a G.E.D. equivalent
* At least one (1) year of direct service experience in a mental health setting
* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
* Willingness to use the company vehicle to drive clients to appointments and groups, etc.
What's In It for You*
* Paid Time Off: For Full Time Employee it is 16.7 days in your first year
* Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
* Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
* Online University Tuition Discount and Company Scholarships
* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
* For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Contra Costa Hope House serves adults aged 18-59 experiencing an acute mental health emergency. Adults aged 59 and older are admitted on a case by case basis. The average length of stay is 7-10 days.
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
Residential Case Manager, Residential Mental Health Worker
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Laundry Aide/Housekeeping - Behavioral Health 116
Telecare Corp job in Oakland, CA
Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.
As a part of the Telecare Family, Garfield Neurobehavioral Center is a 56-bed Skilled Nursing Facility (SNF) providing medical, nursing and rehabilitative services to individuals who have a neurobehavioral illness as well as a mental illness. Garfield primarily serves adults between the ages of 18-64.
Employment Status: Part-Time
Shift: Thursday AM 7:00am - 3:30pm - Friday & Saturday 9:00pm - 5:00am
Days: Thursday - Saturday
POSITION SUMMARY
The Laundry Aide ensures that the facility is supplied with sufficient linens so that members served care can be provided by the Nursing Department.
ESSENTIAL FUNCTIONS
* Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders
* Performs the following linen duties:
o Transports clean linen from the laundry to the linen closets
o Arranges clean linens on the shelves of the linen closets
o Periodically cleans the shelves in the linen closets
o Cleans the clean linen carts as assigned
o Washes linen and personal clothing of members served
* Performs the following tasks with clothing of members served:
o Hangs all folded personal clothing on hangers on the garment racks
o Discards all personal clothing inappropriate for members served use i.e., torn clothing, stained clothing, or clothing with broken zippers
o Separates underwear and socks for easier distribution and places them in the male or female clothes closets
o Labels members served clothing as requested
Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.
QUALIFICATIONS
Required:
* High school graduation or a G.E.D. equivalent
* Ability to read, write, and speak English and willingness to work with individuals with mental illness
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
Preferred:
* Prior experience as a laundry aide and/or housekeeper in a hospital, motel, or hotel setting
SKILLS
* Ability to lift heavy equipment and stand for long periods of time
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is frequently required to sit, kneel, twist, reach, do simple and power grasping and lift and carry items weighing 25 pounds or less. The position requires manual deviation, repetition and dexterity and to be exposed to Hazardous Exposure (Blood Borne Pathogens, Hospital Waste, Chemical & Infectious). Visual requirements include computers and books exposure.
EOE AA M/F/V/Disability
Leadership Development Trainer
Telecare Corp job in Alameda, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Full Time: 8:00 am 5:00 pm, Monday - Friday
The expected starting salary wage is $88,000 - $106,647.00 annually. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
POSITION SUMMARY
The incumbent will report to the Director of Learning and Leadership Development and be primarily responsible for planning, developing, implementing, evaluating and conducting instructor-led trainings for Telecare leaders, and other staff as requested by programs.
QUALIFICATIONS Required:
* Bachelor's degree and five (5) years' experience supervising and managing performance of others, or master's degree and two (2) years' experience supervising and managing performance of others
* Two (2) years' experience in facilitating soft skills training in person and remotely
* Proven ability to build teams
* Demonstrated ability to drive and influence leadership, staff and HR partners
* Proven ability to design and present engaging and impactful programs with documented improvement in individual, team and company performance
* Proven ability to be self-directed and take initiative while working autonomously from a remote location
Must be highly reliable and customer-focused
Must be at least 18 years of age
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
Preferred:
* Experience facilitating training using ZOOM and TEAMS Platforms
* Certifications in DiSC Behavior Styles, ADKAR Change Management, Five Disfunctions of a Team, Crucial Conversations, Korn Ferry Leadership Architect or equivalent certifications
* Advanced skills in O365 Suite
Experience with learning management systems
ESSENTIAL FUNCTIONS
* Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
* Develops and conducts instructor-led, dynamic, learner driven Leadership training events throughout the Telecare enterprise including New Hire Orientation
* Responsible for researching exciting, interactive and creative ways to deliver soft skills training, information and material
* Partners with subject matter experts, both in and outside of Telecare, to ensure training content reflects the most current leadership processes and policies for application within our dynamic environment including:
o Creates and maintains content and its development for all leadership and staff non-clinical training, including facilitator guide, participant workbook and PPT.
o Manages and updates content based on feedback from leaders and participants, as necessary to adapt to policy & process changes
* Maintain records and reports within the Learning Management System of all staff education that has been provided.
* Drive other projects as needed by executives or as business needs change
* Partner with the training team to keep the training calendar, SharePoint site and other training communication up to date and relevant
* Work closely with Telecare Leaders to support training requests by developing training to meet their needs or helping to identify outside resources
* Facilitate training three to four (3-4) days each week based on the annual training calendar.
* Travel is required.
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
* Facilitation of small and large groups both in person and remotely using a virtual platform
* Clear and effective verbal and written communication
* Knowledge of principals of adult learning
* Engaging manner that fosters open communication
* Ability to develop interactive training
* Highly organized in record maintenance
* Advanced skills in Microsoft Office Suite, specifically PowerPoint
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, bend, squat, kneel, crawl, climb and lift and carry items weighing 50 pounds or less as well as to frequently walk, stand, twist, reach and do simple and power grasping. The position requires also requires driving and flying. Visual requirements include computers, books and video exposure.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Social Worker Clinician - $3,000 Sign On Bonus - SNF - Mental Health 101
Telecare Corp job in Hayward, CA
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
At Morton Bakar Center, part of the Telecare, you'll do more than just a job. you'll join a well-established, close-knit team that works side-by-side to support one another and the older adults (65+) we serve. We're a skilled nursing facility specializing in psychosocial rehabilitation for people living with severe mental illness, and our approach is simple: recovery happens best in a community built on trust, authenticity, and hope.
* * * Sign On Bonus: $3,000 * * *
POSITION SUMMARY
Why You'll Love Working Here
* Team spirit: We collaborate, problem-solve, and support one another.
* A role with heart: Every day, you'll see the impact of your work on the lives of residents.
* Authenticity encouraged: Bring your whole self to work and be part of a culture where your unique voice matters.
* Dynamic & rewarding: The work is fun, energetic, and challenging.
What You'll Do
* Build real, lasting connections with residents and their families
* Support residents in an individual and group setting that sparks hope and progress
* Create and carry out person-centered recovery plans
* Partner closely with nurses, psychiatrists, and rehab therapists in a truly collaborative environment
* Support residents through skill-building and community reintegration
* Play a key role in contributing to a recovery oriented environment and culture
* Keep accurate records to ensure top-quality care
What We're Looking For
* Master's degree in Social Work, Psychology, or related field
* 2+ years of behavioral health experience
* Licensed or registered with the CA BBS (ACSW, AMFT, APCC, LCSW, LMFT, LPCC)
* CPR, First Aid, and CPI certification (within 60 days of hire)
* Valid driver's license and insurance
Pay & Perks
* $36-$42/hour for unlicensed clinicians
* $42-$48/hour for licensed clinicians (geographic adjustments may apply)
* Full benefits, professional development, and supervision provided
* If you're ready for meaningful work in a supportive, high-energy environment where your skills, ideas, and authenticity are valued, this is the place for you.
* Apply now and help us build a recovery culture that changes lives.
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit, stand, walk, bend, push, pull, squat, kneel, and lift and carry items weighing 25 pounds or less as well as to reach frequently, twist, and do simple and power grasping. The position requires manual deviation, repetition and dexterity.
EOE AA M/F/V/Disability
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
"Close-knit team. Real impact. Authentic you. Join Morton Bakar Center as a Social Work Clinician and help older adults reclaim their hopes and dreams."
Vice President, HR Operations & Shared Services - Behavioral Health
Telecare Corp job in Alameda, CA
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization's success. The Vice President, HR Operations is a strategic and operational leader responsible for overseeing HR Compliance, HRIS, and HR Data & Analytics across the organization. This role ensures that Telecare's HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. The VP will lead the design and execution of scalable systems, programs, and policies that promote compliance with federal, state, and local regulations, optimize HR technology and process efficiency, and leverage workforce data and analytics to inform executive decision-making.
Shifts Available:
Full-Time, Monday - Friday
Expected starting wage range is $203,934.37 - $251,978.83. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
THE IDEAL CANDIDATE
The ideal candidate for the VP HR Operations & Shared Services role is someone that is a strong complement to the Telecare culture and exhibits behaviors that demonstrate alignment with Telecare's values. The ideal candidate is someone who has a successful track record of ensuring HR operations infrastructure is compliant, data-driven, and technology-enabled, supporting enterprise-wide workforce strategies and driving operational excellence. We define operational excellence in 4 key areas:
* Clinical Quality and Risk Management Excellence. First and foremost, the care we provide to those we serve is paramount. Demonstrating consistency in care by ensuring staff are well trained, prepared for their work, able to deliver excellent care and respond to the needs of our clients that maximizes clinical outcomes while reducing adverse events within the programs.
* Workforce Engagement. Having a workforce that is highly engaged translates into the quality-of-care Telecare is able to provide its clients. Being able to maintain low turnover and have staff that stay and grow with the organization are key measures of success.
* Customer Satisfaction. Our customers are important. The VP HR Operations & Shared Services needs to be able to regularly interact with customers and ensure awareness of Telecare's commitment to delivering high quality care and minimizing unintended outcomes.
* Financial Security. Knowing how to successfully operate within a budget and drive fiscal responsibility through the organization is vitally important to the organization's success.
COMPETENCIES FOR THE IDEAL CANDIDATE
The ideal leader for Telecare is someone that has a high level of self-awareness, seeks, and integrates feedback from others and is able to reflect on matters that impact those around them. They know how and when to collaborate, are skilled at navigating complex situations and able to develop the talent and build the team around them to be able to do the same.
The ideal candidate will be someone who is passionate and committed to the vision and purpose of Telecare and is able to lead the organization, guided by our values and will bring the following competencies:
* Proven strategic human resource business partner, with an excellent sense of operations, as well as commercial activities and an appreciation for the interplay between the two
* Ability to prepare and communicate clear and compelling messages to senior leadership
* Strong analytical and reasoning abilities
* Executive presence and excellent interpersonal, oral and written and communication skills
* Proven ability to recruit, train, and motivate employees in order to balance staffing strength and develop future leaders
* Ability to establish credibility and be decisive but able to recognize and support the organization's preferences and priorities
Results oriented with the ability to balance other business considerations
POSITION SUMMARY
This role will assist in the planning and development of the appropriate organizational design, architecture and support systems to enhance ongoing compliance improvements and implementation of the HR Service Delivery model. He or she will serve as a thought leader and partner in advancing high performing organizational effectiveness.
Additionally, the vice president will also focus on leading overall operational excellence of the compliance, Data Analytics and HRIS COEs as well as the HR centralized support services. This includes developing end to end processes that support satisfying associate experience in the areas of engagement, on-boarding, benefits, use of AI, time management and human resources reporting. They will also be responsible for implementing regular use of lean, continuous improvement process improvement discussions within the Human Resources function to identify workflow, process and opportunities for technology to enable improvement and standardization
The Vice President partners closely with HR leadership, Operations, Finance, IT, and Legal to ensure HR operational strategies align with Telecare's mission, values, and business objectives.
QUALIFICATIONS
Required:
* Fifteen (15) years Human Resources management experience; with a minimum five (5) years managing people
* Five (5) years managing teams and supporting corporate clients at the Executive level.
* Demonstrated experience in running an HR service organization utilizing continuous improvement best practices
* Bachelor's degree in human resources or related field, Master's degree preferred
* Broad understanding of the technical and functional components of human resources, including: talent acquisition, talent management, organizational design/development, succession planning, leadership development, compensation; compliance; planning; employee communications; training and development and employee relations
* Extensive experience implementing and optimizing HRIS/ERP systems and workforce analytics platforms (e.g., Tableau, Qlik), integrating data insights to enhance reporting, talent management, and strategic workforce planning
* Demonstrated expertise in leveraging analytics, artificial intelligence (AI), and workforce data to shape talent strategies, identify organizational trends, and drive evidence-based decision-making.
* Proven experience in data wrangling, exploratory data analysis, and the application of advanced analytics and cloud-based technologies (e.g., AWS, Azure, Google Cloud) to build scalable people analytics frameworks, automate HR processes, and ensure data accuracy and governance.
* Strong command of Microsoft Office products: PowerPoint; Excel, Word
* A self-starter with high energy level. Proactive, dynamic, making things "happen."
* Strong strategic thinker and general manager mindset; capable of translating business objectives into tactical action plans and milestones
* An intelligent, decisive, self-confident and results-oriented individual who possesses a combination of mental flexibility, creativity, analytical ability and sound judgment.
* Outstanding interpersonal skills and be able to work across functional areas within a company culture that is high performance, self-directing and collegial
* Ability to build relationships with superiors, peers and subordinates across a large and complex organization
* Able to lead, energize, and influence a wide spectrum of people to achieve exceptional performance
* Entrepreneurial spirit, with a hands-on, roll-up-the-sleeves mentality and a structured and pragmatic approach
* An effective collaborator and relationship builder, able to get results through influencing versus demanding by authority of position; a sought-after advisor
* Able to facilitate and encourage objective analyses of alternative points of view and be able to articulate the strengths and weaknesses of various business options in order to reach an informed decision
* Ability and willingness to travel up to 30%
* Must be at least 18 years of age
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, a valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply
Preferred:
* SHRM-SCP, SPHR, or certifications in HR technology/analytics
ESSENTIAL FUNCTIONS
HR Compliance and Operations
* Develops, implements, and maintains a comprehensive compliance program that encompasses medical, dental, and administrative operations.
* Creates and updates preventive controls, including policies and training, to ensure compliance with all applicable laws, regulations, and industry best practices, including Anti-Kickback Statute, False Claims Act, HIPAA, Stark Law, and other relevant regulations.
* Conducts annual risk assessments to identify potential areas of compliance gaps and risk.
* Develops and implement mitigation strategies to address identified risks.
* Monitors changes in laws and regulations and ensure the company adapts its compliance program accordingly.
* Develops and implements a monitoring program that is measurable and data-driven, promoting compliance with key regulatory policies and procedures spanning over a thousand provider offices.
* Establishes and enhances strong detective controls that will not unduly burden our ability to provide quality care to patients.
Employee / Labor Relations / Compliance
* Ensures compliance with federal & local employment law
* Complies with all corporate and local policies including Ethics & Compliance Programs
* Assures accurate record keeping and timely local plan administration
* Works with corporate compliance team to ensure employee data and records are accurately maintained.
* Liaison with Telecare Employment Counsel
* Advises on relevant compliance matters
Data Analytics
* Lead the successful implementation and optimization of the HR ERP system, ensuring alignment with business objectives through development of efficient back-office processes, data integration, and enhanced employee self-service tools that improve user experience and operational effectiveness.
* Provides data analytics to support the effectiveness of Power BI and a central SQL database within HR
* Acts as the data visualization and reporting SME using PowerBI, Qlik, Qualtrics and other management systems
* Provides analytical support on cross functional key projects, such as systems upgrade of Top/UKG, monthly engagement pulse survey, creation of standard work, and confidential projects
* Proactively partners with talent management and talent acquisition leadership to propose and execute special projects to improve workforce planning and diversity & inclusion
HR Leadership/Continuous Improvement
* Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders
* Partners with senior management to identify and address the critical needs of the business and achieve goals that support a long-range people strategy
* Supports enterprise HR initiatives designed to build a compliant, competitive and cost-effective HR infrastructure
* Serves as a trusted advisor to executives and the Board
* Drives integration across Compliance, HRIS, and Data Analytics functions to deliver consistent and efficient HR services
Engagement
* Partners with business leaders on initiatives that engage employees and promote retention of key talent
* Fosters constructive associate relationships across the operations organization;
* Understands employee needs and facilitate effective communication channels between leaders and employees
* Sponsors and drives events and programs designed to increase employee engagement
* Consults with and advise business managers on disciplinary process and risk assessment on employee relations and performance related issues
People Leadership
* Builds and leads high-performing teams, embedding a culture of compliance, equity, and continuous improvement
* Champion Telecare's values, ensuring HR operations reinforce a culture of equity, inclusion, and compliance
* Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance and other management practices
* Promotes and maintains professional and effective relationships and communications within the department and with other departments
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
SKILLS
* Excellent verbal and written communication
* Attention to detail
* Critical thinking to aid decision making
* Flexibility and ability to adapt
* Commitment to development
PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to walk, stand, bend, squat, kneel, twist, reach, lift and carry items weighing 25 pounds or less and do simple grasping, as well as frequently sit and occasionally drive. Visual requirements include computers and books exposure.
EOE AA M/F/V/Disability
On Call MCRT Unlicensed Clinician - Mental Health 639
Telecare Corp job in Stockton, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Clinician provides mental health support services to members served and their families at the program. The Clinician also assists in the coordination of all mental health support services provided by the Team. This includes coordinating and collaborating with team members and outside agencies such as, the Conservator's Office, Public Guardian's Office, Probation Department, County Behavioral Health Services, and housing and inpatient providers. San Diego Mobile Crisis Response Team (MCRT) Clinician provides telephone screening, triage and referral services and assures that every consumer caller receives timely response to their call, accurate assessments, appropriate interventions and professional attention.
Shifts Available:
On-Call | AM/NOC/Swing | Shifts: 7:00 AM - 7:00 PM, 11:00 AM - 11:00 PM, 7:00 PM - 7:00 AM | Days vary as needed
Expected starting wage range is $41.50 - $51.27. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
* A Master's Degree in Social Work or related field, working towards licensure and registered with the Board of Behavioral Science as ASW, AMFT, APCC
* Two (2) years' experience providing crisis response with mentally ill individuals
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply.
* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
* Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Do you want to be a part of bridging the gap? Help us continue to build a new, innovative program that is changing the way our community receives help while in an acute crisis.
Mobile Crisis Response Team (MCRT)
Passion, Mindset, and Innovation Set Us Apart
Telecare's behavioral health program is a 24/7, Mobile Crisis Response Team (MCRT) serving individuals of all ages experiencing mental health crisis.
MCRT is creating an opportunity for Clinicians, Case Manager Master's, and Certified Peer Supports to intervene in a unique way that has never been done before in our system of care. This program collaborates and accepts referrals from County Access and Crisis Line (ACL) and law enforcement. MCRT will offer crisis triage and management, risk assessment, in-person intervention, and case management.
Each team will respond to calls from the mobile crisis van to provide services directly in the field in San Joaquin County.
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Residential Counselor - Mental Health 330
Telecare Corp job in San Leandro, CA
"They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives The Residential Counselor provides direct and indirect services to both individuals and groups of members served.
Shifts Available:
Short Hour 0.4 | AM | 7:00am - 3:30 pm | Friday, Saturday
Short Hour 0.4 | NOC | 11:00 pm - 7:30 am | Friday, Saturday
Expected starting wage is $21.00 - 23.71. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
* High School graduation or a G.E.D. equivalent
* At least one (1) year of direct service experience in a mental health setting
* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
* Willingness to use the company vehicle to drive clients to appointments and groups, etc.
What's In It for You*
* Paid Time Off: For Full Time Employee it is 16.7 days in your first year
* Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
* Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
* Online University Tuition Discount and Company Scholarships
* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
* For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Jay Mahler Recovery Center (JMRC) is a 16-bed facility providing intensive mental health and psychiatric treatment for adults aged 18+ who are experiencing a mental health emergency. Residents have previously been diagnosed with serious mental illness, and may have a co-occurring substance use disorder.
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
Residential Case Manager, Residential Mental Health Worker
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Social Worker Clinician I - Mental Health 121
Telecare Corp job in Oakland, CA
Sign On Bonus: $3000 "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under supervision of a licensed clinician, the Social Work Clinician I provides general casework services to members served and natural supports. This involves person-centered recovery planning and collaborating with other services and agencies.
Shifts Available:
Full-Time | DAYS | Shifts: 8:30 AM - 5:00 PM | Days: Monday - Friday
Expected starting wage range is $27.85 - $34.42. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
* A Bachelor's Degree in Social Work or psychology from an accredited college or university
* Demonstrated experience with behavioral health services
* Must be at least 18 years of age
* Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
* All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.
* Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
* Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)
What's In It For You*
* Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
* Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
* Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
* Online University Tuition Discount and Company Scholarships
* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
* For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Based on the Assertive Community Treatment (ACT) model, STRIDES of Alameda County is an intensive community support service for 120 individuals with severe mental illness (SMI), between the ages of 18-62, who are considered to be at great risk for psychiatric hospitalization.
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Mental Health Case Manager $2,000 Sign On Bonus 368
Telecare Corp job in Sacramento, CA
* * * Sign On Bonus: $2,000 * * * "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live..." - Client from Telecare What You Will Do to Change Lives Under direct supervision, the Case Manager II serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.
Shifts Available:
Full Time; AM | 8:30 am - 5:00 pm varies as needed | Monday - Friday
Expected starting wage range is $21 - $23.24. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
* * * Sign On Bonus: $2,000 * * *
What You Bring to the Table (Must Have)
* High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience; or Bachelor's degree in Social Services
Valid and current driver's license, and personal vehicle insurance with your name listed as a driver, and passing a driver history record check
Willingness to use the company vehicle to drive clients to appointments and groups, etc.
Willingness to use your personal vehicle to drive clients to appointments and groups, etc. (weekly mileage reimbursement at the IRS rate)
Willingness to use your personal vehicle to attend meetings, etc. (weekly mileage reimbursement at the IRS rate)
What's In It for You*
* Paid Time Off: For Full Time Employee it is 16.7 days in your first year
* Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
* Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
* Online University Tuition Discount and Company Scholarships
* Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
* For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
Telecare's ARISE (Adult Recovery in Strength‐Based Environment) program serves 200 adult member high fidelity, strengths model Full Service Partnership (FSP) who meet criteria for the most intensive level of outpatient care and focus on three key populations with serious and persistent mental illness: individuals who are homeless, justice‐involved, and have co‐occurring substance use issues.
EOE AA M/F/V/Disability
* May vary by location and position type
Full Job Description will be provided if selected for an interview.
Case Manager, Case Management, Tasks, Entry Level, Mental Health Worker
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.