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  • Associate Consultant

    Trinity Consultants 4.5company rating

    Telecom consultant job in Columbus, OH

    Using fundamental technical skills, analytical abilities, and up-to-date regulatory knowledge, provide complete customer oriented, air quality permitting, modeling, and compliance solutions, to assist clients in areas of permitting and regulatory compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Technical Responsibilities: -Conduct air dispersion modeling analysis in accordance with project requirements and/or published guidelines. -Calculate air emissions, determine required control technologies, and document process information to ensure client operations, and work practices are in accordance with all applicable regulations. -Remain current regarding the latest developments in air pollution control technologies. 2. Regulatory Knowledge: -Assemble permit applications, permit amendment applications, standard exemptions, source inventories, and emission fee calculations for submittal to state regulatory agencies for industrial clients. -Understand existing regulations and continually review new and proposed regulations as they relate to industrial clients. 3. Maintain relationships with existing clients solicit new project work as appropriate; communicate results of analyses internally and externally in verbal and written form. 4. Assist new project engineers with projects and participate in internal training. 5. Update client information in internal database in a timely manner. (The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.) SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.
    $56k-77k yearly est. 4d ago
  • Incident Management Consultant

    Zeektek

    Telecom consultant job in Columbus, OH

    High level Consultant - 1 year minimum contract. Hybrid - 24/7 On Call if outage. Job Description: IT Service Management (ITSM) Leader The IT Service Management (ITSM) Leader is a strategic and operational role responsible for ensuring the effective delivery, governance, and continuous improvement of IT services across the organization. This leader drives excellence in incident management, service reliability, and cross-functional collaboration, with a strong focus on evolving the Major Incident process to enhance responsiveness, accountability, and long-term resilience. The ITSM Leader reports to the Service Offering Management team and works closely with clinical informatics, operations, and security/compliance teams. This role is essential to maintaining high availability of healthcare IT systems and ensuring alignment with organizational and patient care goals. Core Responsibilities • Major Incident Management & Continuous Improvement Lead the end-to-end Major Incident Management process, ensuring timely resolution and clear stakeholder communication. Establish feedback loops and post-incident reviews to identify root causes, track trends, and implement process enhancements that reduce recurrence and improve response efficiency. • Cross-Team Coordination Act as a central orchestrator across infrastructure, operations (I&O), application, and engineering teams. Promote unified ownership and eliminate ambiguity to accelerate incident resolution and maintain customer trust. • Ownership Definition & Clarity Define and communicate clear ownership boundaries for various application types . Ensure accountability is embedded in incident response and service delivery. • Data-Driven Decision Making Leverage operational data and incident analytics to inform service strategy, prioritize improvements, and drive measurable business impact. Use insights to proactively identify risks and opportunities for service optimization. Skills and Qualifications • Leadership & Collaboration Strong leadership skills with the ability to inspire cross-functional teams and build trust across stakeholders. • Technical Proficiency Deep understanding of ITSM frameworks (e.g., ITIL), incident management platforms, observability tools, and automation practices. • Continuous Improvement Mindset Experience applying continuous improvement methodologies (e.g., Lean, Six Sigma) to IT service processes, especially in incident and problem management. • Outcome-Based Metrics Skilled in defining and tracking metrics that reflect service reliability, customer satisfaction, and business impact.
    $81k-113k yearly est. 3d ago
  • Sales Project Consultant

    Evolve Egress & Exteriors

    Telecom consultant job in Columbus, OH

    Evolve Egress & Exteriors is a trusted leader in providing specialized home improvement services with a specialty in high-end basement egress projects. Known regionally since 2004 for our exceptional customer service and consistently high Google review ratings, we offer a customer experience unmatched by other egress providers window companies, including pulling permits and going the extra mile on our scopes. With rising market demand and minimal competition, our project consultants enjoy unparalleled opportunities to impress homeowners and achieve high closing rates. Why Join Us? Uncapped Earning Potential: Base Salary plus Commission-based structure. Monthly commission bonuses. Projected first-year earnings of $65,000 - $95,000+, and Second Year and beyond projected earnings of $100,000 - $175,000+ Career Growth: Gain valuable experience in a niche industry with plenty of room to grow in multiple directions (B2C and B2B hybrid). Comprehensive Support: Receive paid training, professional development, and the tools needed to succeed. Key Responsibilities, Business to Consumer: Sales Excellence: Conduct in-home consultations, actively listen to customers' needs, and overcome objections to close sales effectively. Upselling: Identify opportunities to provide additional services such as vinyl windows and entry doors, increasing revenue and delivering greater value to customers. Product Knowledge: Develop a deep understanding of our services and their benefits. While a construction background is a plus, it's not required. Accurate Documentation: Ensure all sales proposals and customer interactions are recorded precisely for smooth post-sale operations. Collaboration: Work closely with the operations team to ensure timely and high-quality service delivery. Provide regular feedback to appointment setters to improve outcomes. Qualifications: Must be comfortable virtually integrating with our existing team via mediums like Zoom or Google Meet. The rest of our team is based in either Columbus or Cleveland for now. Proven track record in sales and account management, preferably within the home improvement or home services industry. Experience in in-home sales is highly desirable. Strong interpersonal and communication skills, with the ability to build trust and rapport quickly. Detail-oriented, ensuring accuracy throughout the sales process. Motivated by a commission-driven role, with the ability to confidently guide customers through the decision-making process and ask for the sale. Must possess a valid driver's license. Financial Perks: 401(k) with up to 5% company matching. Base salary Uncapped commission. Bonus and performance incentives. Reimbursements: Mileage reimbursement. Travel reimbursement. Growth & Training: Paid training. Starter curriculum provided to develop product knowledge. On-site training to develop product knowledge. Professional development support. If you're an ambitious sales professional looking to excel in a dynamic and rewarding environment, we'd love to hear from you. Apply today to join the EVOLVE Egress & Exteriors team and start your journey toward unlimited potential! Job Type: Full-time Benefits: 401(k) 401(k) matching Company car Mileage reimbursement Paid time off Paid training Travel reimbursement Work Location: In person
    $100k-175k yearly 2d ago
  • HubSpot Consultant - RevOps & Technical Strategy (US-Remote)

    Process Pro Consulting

    Remote telecom consultant job

    About the Role: Process Pro Consulting is on the search for a strategic, client-facing HubSpot Solutions Consultant who thrives at the intersection of business strategy and technical execution. If you love solving complex problems, building smart HubSpot solutions, and guiding B2B clients to operational success, you'll fit right in. In this role, you won't just implement HubSpot. You'll translate big-picture business goals into customized, scalable CRM and marketing automation solutions-partnering directly with clients to design, implement, and optimize their systems across the entire customer journey. Core Customer & HubSpot Responsibilities: You'll act as a trusted consultant, owning projects from sales hand-off through delivery: Lead end-to-end HubSpot projects-including onboarding, migrations, integrations, and custom implementations Configure and optimize HubSpot Marketing, Sales, and Service Hubs Build automations, workflows, lifecycle stages, lead scoring, and reporting dashboards Manage data migrations and CRM integrations (Salesforce, Marketo, Zapier, etc.) Create custom properties, pipelines, and permission sets aligned to client RevOps strategies Guide clients through strategic planning, technical solutioning, and RevOps best practices Drive CRM and data hygiene standards that support clean, reliable reporting Deliver clear documentation and training to empower client teams Build advanced reports and dashboards to surface insights and drive accountability Identify new growth and improvement opportunities within client accounts Manage client relationships and project timelines with a proactive, solution-first mindset You'll Excel in This Role If You Have: 5+ years of hands-on HubSpot experience (Professional or Enterprise tiers), ideally across custom onboarding, integrations, migrations, and implementations A background in Revenue Operations, Marketing Ops, or Sales Ops-especially in high-growth B2B SaaS Experience acting as a strategic consultant or agency partner, directly supporting clients Strong technical expertise with CRM design, marketing automation, data migration, and reporting A strategic mindset and the ability to connect the dots between business goals and technical solutions Confidence in managing cross-functional projects and facilitating change Clear, client-friendly communication skills (you can simplify complex concepts with ease) Bonus Points For: Experience working at a HubSpot Solutions Partner or digital agency Familiarity with tools like Lucidchart, Asana, Zapier, Loom, Avoma, and Google Workspace A knack for building scalable systems that fuel growth HubSpot certifications (Marketing, Sales, Service, or Ops Hub) Why Process Pro? Process Pro Consulting is a one-stop shop for HubSpot ops - a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we're proud to put our name on (and we have fun while doing it!). Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform's full potential. We're looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment. The right fit will value: An always-learning, always-growing mindset Collaboration and team focus Kindness and integrity Motivation and ownership 👉 Apply now. We'd love to hear from you! Salary Range: $85,000 - $100,000 (dependent on experience & skillset) Benefits: Health, vision + dental insurance 20 days of PTO Standard US paid holidays 2 company mental wellness days Flex hours & fully remote team Bonus quarterly program Professional development program Health and Wellness stipend 401k matching (eligible after 6 months of employment) Parental leave benefits Short-term disability insurance benefits Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)
    $85k-100k yearly 2d ago
  • Alternative Legal Career: Field Solutions Consultant. Philadelphia Home Based

    Lexisnexis 4.4company rating

    Remote telecom consultant job

    **The successful JD applicant will reside in the Philadelphia area** Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. About the Role As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads. Responsibilities Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products Collaborating with sales partners on preference, driving strategy, and developing strategic account plans Identifying and sharing leads and opportunities with sales partners and/or Product Specialists Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement Collecting feature and function requirements from customers and communicate to appropriate product team members Utilizing all required processes, tools and systems Requirements Have a Juris Doctorate Display excellent verbal and written communication skills Have the ability to build solid relationships internally and externally Have proven training and/or sales experience Experience performing simple and complex research assignments Display impressive organizational skills Be able to travel up to 50% of the time Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
    $83k-109k yearly est. 1d ago
  • Annuity Advisor Consultant, Highland Capital Brokerage - REMOTE

    Osaic

    Remote telecom consultant job

    REMOTE Sales & Operations Opportunity in Insurance Industry Annuity Advisor Consultant, Highland Capital Brokerage Role Type: Full time Salary: $50,000 - $120,000 per year including Sales Incentive Compensation Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: The Annuity Advisor Consultant (AC), serves as a support partner for assigned sales partners, aiding in the growth of their practice by generating additional sales from transactional business and/or basic tier customers within the salesperson's territory. The AC provides pre-sale assistance, including case design, product selection, illustrations, and application fulfillment. Additionally, the AC supports the sales activities of the assigned salesperson and serves as a backup for top-tier customers within their territory as needed. Through outbound communications, the AC offers sales ideas, fosters existing relationships of the salesperson, and builds direct relationships with advisors. Education Requirements: * Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. * Life & Health Insurance License Responsibilities: * Support the sales activities of the assigned salesperson by serving as a backup for top-tier producers within the territory/portfolio as needed * Foster relationships with the salesperson's current producers, financial advisors, and other stakeholders to help them grow their practice and promote the sale of Insurance products * Works with paired salesperson to understand the needs of their top producers and financial advisors by forming strong relationships, providing excellent customer service, and regularly communicating to present suitable insurance solutions effectively * Establish credibility and build rapport with key stakeholders including the salesperson's existing producers, back offices, internal counterparts, and carrier/strategic partner resources. * Leverage SSA's and Case Designers to support sales from both the advisors working with the assigned salesperson and those that working with directly * Provide pre-sales support to assigned salesperson that includes case design, running illustrations, revisions, summarizing insurance concepts and designs, preparing applications/fulfillment, and creating and sending DocuSign envelopes for electronic signatures in tandem with the sales support team * Log all activities (illustrations, calls, meetings, etc.) into Sales Force, and store illustrations according to established protocols * Maintain ongoing knowledge of current pending cases in the pipeline acting as a liaison to effectively answer case status questions and follow up on outstanding requirements for the entire book of business (sales directly tied to the salesperson and for those tied directly to the AC) * Maintain broad knowledge of insurance products, their features, carrier illustration software, marketing resources, sales ideas and be able to explain competitive product landscapes, sales concepts, field underwriting, and present e-solutions * Stay current in the competitive marketplace by participating in educational opportunities, attending webinars, and carrier sponsored educational series * Analyze in-force policy details and present alternative solutions. Basic Requirements: * Multi-carrier insurance product experience * Excellent verbal and written communication skills to effectively present complex concepts * Ability to build strong, lasting relationships with producers/advisors through trust and rapport * Demonstrated experience with illustration software (e.g., Winflex, Ensights). * High sense of urgency and ability to prioritize workload in a demanding environment. * Familiarity with Salesforce to manage activities, client information and leads Preferred Requirements: * Series 6 and 63 * Experience in the annuity marketplace* (Fixed, FIA, RILA, MYGA etc) * Work towards completion of CLU or ChFC designations Equal Opportunity Employer Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law. Eligibility Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic. Unqualified Applications Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting. Recruiting Agencies Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.
    $50k-120k yearly 25d ago
  • Telecom Analyst

    Sakon 3.9company rating

    Remote telecom consultant job

    The Telecom Analyst is responsible for generating and processing billing invoices to several key internal and commercial teams. The position entails responsibility for the management of cloud/telecom costs, working with the vendors and clients to resolve any related issues. Key duties include invoice creation & management, cost allocation management, report development and analysis, and responding to customer requests. Responsibilities Analyze vendor invoices and create and process rebilled invoices, mapping billing rates, as well as identify discrepancies and opportunities for savings. Investigate telecom usage charges with the help of invoices and customer service representatives. Prepare and ensure that month-end activities are executed on a timely basis, i.e. Prepare system charge back department journals, do relevant bill/ledger reconciliations & Telco accruals, and work with Suppliers on ensuring current ageing debts are resolved. Prepare Monthly Reports as required. Resolve Telco and business group queries related to invoices and payments information on a timely basis. Run and analyze reports: AP and Accrual reports. Work with Clients and Internal Sakon representatives during US hours and chase vendors as required. Maintain a telecom inventory database (MACD: Move, Add, Change, Disconnection). In addition, you will be responsible for such other duties as Sakon may assign to you from time to time, i.e. review of invoice processing during stabilizations period, back-up function, business process improvement initiatives and ad-hoc projects. Skill and Experience Interpersonal skills to work effectively in a team environment. Proficiency in Microsoft Excel required. Working knowledge of Power Point and Word. Understanding of Telecom (primarily cloud service like AWS). Telecom Expense Management and/or Accounts Payable experience preferred Required Education Associate's Degree Oral and written communication skills, able to work effectively with employees both internal and external to the finance function. Effective time management and organization skills with a proven ability to multi-task Participates in the development of technical/business approaches and/or the recommendation of current system enhancements.
    $50k-72k yearly est. Auto-Apply 60d+ ago
  • Seeking Professionals for a New Approach to an Old Industry

    Global Elite Group 4.3company rating

    Remote telecom consultant job

    Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We're seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions. Why Join Us?1. Work from Home: Enjoy the freedom and flexibility of working remotely, allowing you to create your ideal workspace and balance your professional and personal life with ease.2. Help People: Make a meaningful impact by providing valuable solutions to our customers while leading and motivating your team to success.3. Mentorship for Top-Level Leadership: Receive personalized mentorship from seasoned executives who are committed to helping you develop the skills and mindset needed to excel in top-level leadership roles.4. Flex Schedule: Design your own work schedule to fit your lifestyle and maximize productivity, giving you the autonomy to manage your time effectively.5. Embrace Your Potential: Join a team that recognizes your ambition and supports your growth journey, empowering you to realize your full potential beyond the limitations of a traditional 9-5 job. Qualifications:• Proven track record in sales leadership or a strong desire to transition into a leadership role.• Excellent communication and negotiation skills.• Self-motivated with a drive to succeed and exceed goals.• Ability to thrive in a remote work environment and collaborate effectively with team members. If you're ready to elevate your career and embrace a new way of working that aligns with your ambitions, apply now! Take the leap towards a fulfilling career where you can lead, inspire, and make a difference from the comfort of your home. Don't settle for the ordinary. Join us and become a part of a dynamic team where you can unleash your potential and redefine what success means to you. Apply today and embark on a journey towards becoming a top-level sales leader! *All interviews will be conducted via Zoom video conferencing
    $72k-85k yearly est. Auto-Apply 10d ago
  • Seeking Professionals for a New Approach to an Old Industry

    Ao Garcia Agency

    Remote telecom consultant job

    Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We're seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions. Why Join Us?1. Work from Home: Enjoy the freedom and flexibility of working remotely, allowing you to create your ideal workspace and balance your professional and personal life with ease.2. Help People: Make a meaningful impact by providing valuable solutions to our customers while leading and motivating your team to success.3. Mentorship for Top-Level Leadership: Receive personalized mentorship from seasoned executives who are committed to helping you develop the skills and mindset needed to excel in top-level leadership roles.4. Flex Schedule: Design your own work schedule to fit your lifestyle and maximize productivity, giving you the autonomy to manage your time effectively.5. Embrace Your Potential: Join a team that recognizes your ambition and supports your growth journey, empowering you to realize your full potential beyond the limitations of a traditional 9-5 job. Qualifications:• Proven track record in sales leadership or a strong desire to transition into a leadership role.• Excellent communication and negotiation skills.• Self-motivated with a drive to succeed and exceed goals.• Ability to thrive in a remote work environment and collaborate effectively with team members. If you're ready to elevate your career and embrace a new way of working that aligns with your ambitions, apply now! Take the leap towards a fulfilling career where you can lead, inspire, and make a difference from the comfort of your home. Don't settle for the ordinary. Join us and become a part of a dynamic team where you can unleash your potential and redefine what success means to you. Apply today and embark on a journey towards becoming a top-level sales leader! *All interviews will be conducted via Zoom video conferencing
    $70k-81k yearly est. Auto-Apply 3d ago
  • Legal Document Management Consultant

    Affinity Consulting Group 4.0company rating

    Remote telecom consultant job

    Are you our next Legal Document Management Consultant? You've guided law firms and legal teams through the implementation of the NetDocuments or iManage document management systems including mapping client workflows and system design and setting up add-ins and integrations to support seamless, connected work environments. You're not just a builder or a talker, you're both. You can design a smart configuration, explain it clearly to a client, and see it through to a clean, confident go-live. Whether you're in a working session, a training call, or a roadmap discussion, you know how to connect what a firm needs with how their system needs to work. You also know how to translate business needs into system solutions and drive adoption without overwhelming your audience. At Affinity Consulting, we're hiring a Document Management Consultant to join our Enterprise Consulting Team and help legal organizations modernize how they manage documents. From end-to-end implementations to long-term support, you'll play a key role in helping clients improve how they store, access, and use their information while ensuring they feel guided and empowered every step of the way. This isn't a back-office support role. It's a hands-on, client-facing position for someone who knows how to execute with precision, communicate with clarity, and bring both strategic insight and deep platform expertise to every engagement. This is a rare opportunity to: Lead implementation work that transforms how legal teams operate Design and execute solutions in complex client environments Build long-term relationships as a trusted advisor Work with a team of smart, kind humans doing meaningful work What you would do, (unofficially). You'll be the person clients rely on to make their document system run smoothly, not just the tool itself, but how it works with everything else they use. You'll help set up and fine-tune the system, connect it with other everyday tools, and guide clients through launch and adoption. You'll balance both the technical setup and the human side of change, turning client needs into practical solutions, explaining things in clear, simple terms, and stepping in with support if something doesn't go as planned. Whether leading a project or supporting long-term relationships, you'll be the steady, clear, and reliable partner clients can count on. What you would do, (officially). As a Document Management Consultant, you'll implement and support legal document management systems for law firms and legal departments. You'll guide clients through discovery, design solutions, set up tailored solutions, train users, and coordinate with team members supporting data moves and system updates to deliver reliable, well-integrated solutions to clients. You'll also manage client relationships through support engagements, roadmap planning, and enhancement projects, serving as a key point of contact for system improvements, user support, and long-term success. You'll contribute to internal tools and best practices and collaborate closely with peers to improve how we deliver work across the team. Your responsibilities. Guide law firms and legal teams through the implementation of document management systems like NetDocuments and iManage Configure document management systems based on client workflows, including setting up add-ins and integrations to support seamless, connected work environments. Lead or support discovery sessions to understand client goals and translate them into clear, actionable system designs Collaborate with teammates and vendor partners on system setup, data migration, testing, and go-live readiness Deliver live and remote training sessions and create clear user guides to support adoption and reduce support volume Provide hands-on support during go-live and ongoing roadmap planning post-launch Act as a trusted advisor to clients by building long-term relationships and anticipating system improvement needs Contribute to internal tools, delivery processes, and reusable assets to help the team scale and improve What we're looking for. Minimum 3 years of direct, hands-on experience implementing and supporting NetDocuments or iManage in law firms or legal departments is required Direct experience setting up DMS platforms for legal teams Comfort working with integrations and add-ons Confidence leading client discovery, best practices, and solution framing Strong project and time management skills, with the ability to scope, track, and deliver your own work. Experience training end-users and creating clear, effective user documentation A collaborative, detail-oriented mindset and clear communication style Ability to build trust with clients and internal stakeholders Bonus points if you bring. Knowledge of information governance and experience with information governance tools such as iCompli or FileTrail Familiarity with WalkMe, BA Insight, SharePoint, Prosperoware CAM, or ServiceNow Consulting experience or previous client-facing roles in legal tech Experience working in or consulting for large law firms or corporate legal departments Comfort managing roadmap planning, enhancement work, and long-term support/client relationship management More about us and details you'll want to know. We're Affinity and Lawyerist (one team; two brands) and we're changing the legal industry by helping legal professionals build healthy businesses and better lives. Alongside our consulting and coaching work, we produce The Lawyerist Podcast, publish a best-selling book, speak at national conferences, and build bold partnerships with the tools and organizations reshaping the legal landscape. We also share a commitment to these Core Values: Be Inclusive. Act with Integrity. Grab the Marker. Stay Curious. Drive Change. We're 100% remote, so we expect you to have reliable internet, a professional workspace, and the ability to travel for client meetings, conferences and events, and team gatherings. We work 8:30-5 ET, M-F, with flexibility and trust. We're hiring for a full-time, fully remote role. Benefits include health & dental, LTD/STD and life insurance, 401(k) matching, an Employee Assistance Program, a professional development budget, a health & wellness stipend, flexible PTO, and a team you'll be proud to work with. We embrace diversity. We strongly encourage candidates from all backgrounds to apply. If you feel unsure, please apply anyway. If you're excited about this role but feel like you're missing a piece or two, let's talk. Imposter syndrome has no place here. We don't discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. If you have a disability and there's a way we can make the interview process better, please let us know by sending an email to *************************** with the subject line "Interview Accommodations Reqest". We're happy to accommodate.
    $43k-79k yearly est. 22d ago
  • Technical Solutions Consultant

    Intuitive Surgical 4.9company rating

    Remote telecom consultant job

    At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care. Job Description The Technical Solutions Consultant (TSC) plays a critical role in implementing and sustaining digital solutions across hospital systems. Acting as a trusted advisor, the TSC leads the technical implementation of Intuitive's digital solutions across regional Integrated Delivery Networks (IDNs) and hospitals from pre-sales readiness through successful activation and long- term sustainability. This role requires a high degree of technical aptitude, stakeholder engagement, and execution discipline to drive digital activation excellence. Ideal candidates bring a strategic, relational approach to digital transformation, excel at communicating across diverse audiences, and thrive in environments that require continuous learning and adaptation. Essential Job Duties * Focus / Ownership Strategic Account Engagement: Partner directly with Area Sales Directors/Managers and Digital Sales Reps to identify, engage, and establish trusted long-term relationships with regional IDNs and hospital-level IT and digital stakeholders to advance implementation of new and upgrades to existing digital solutions. Support pre-sales strategy by bringing technical clarity that accelerates trust and approval. Navigate the Hospital Technology Adoption Journey: Own the process of engaging with customer technical review boards, data and AI governance, and networking teams. Deliver compelling technical presentations-including digital vision, data use, and network topology diagrams -to accelerate approval and prioritization. Post-Go-Live Digital Relationship Management: Support post-go-live digital solution adoption through intervention to protect customer confidence and long-term successful utilization of digital solutions. * Reality Enable Downstream Success: Prepare Field Service teams and partner functions for first-time success through accurate documentation in business systems, validated configurations, and complete, timely communication. Take extreme ownership from planning through adoption, ensuring solutions go live smoothly and deliver sustained value. * Leadership Shape Digital Product Feedback: Develop and maintain a deep technical understanding of Intuitive's digital portfolio and proactively synthesize and relay field learnings and customer feedback to Product and Engineering partners to influence roadmap direction, remove systemic barriers, and accelerate value realization across accounts. * Continuous Improvement / Creativity Continuously Grow Technical and Strategic Capability: Identify personal skill gaps, self- development, and take ownership of pursuing ongoing learning in relevant technologies, project leadership, and stakeholder management. Contribute to team-wide growth by sharing best practices and elevating performance through example. Qualifications Required Skills and Experience 6+ years of experience in medical technology implementation, IT consulting, or digital transformation within healthcare Deep understanding of cloud-hosted SaaS platforms, healthcare data security, and networking infrastructure Experience with account management or direct collaboration with capital sales Excellent written and verbal communication skills with all levels of stakeholders - operational, clinical, and technical Required Education and Training Bachelor's Degree Working Conditions Comfortable working a flexible dynamic schedule. Remote work Able to travel up to 25%. Able to enter surgical and other patient care areas Additional Information Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.
    $80k-103k yearly est. 25d ago
  • Consulting Associate (Remote)

    M3USA 4.5company rating

    Remote telecom consultant job

    About M3 USA: M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Consulting Associate with Michael Allen Company! About the Business Unit: Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement. Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers. By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives Conduct in-depth analysis of real-world data, industry reports, and healthcare databases to generate actionable insights through secondary market research, supplemented by primary research when needed, to deliver strategic recommendations to life sciences clients. Create and present high-quality client deliverables, including research tools, interim analyses, and final reports or presentations, ensuring alignment with client objectives and expectations. Oversee and manage multiple concurrent projects, maintaining effective communication and collaboration across internal teams and client stakeholders to ensure smooth execution and timely delivery. Duties and Responsibilities: Drive project execution by translating client problem statements into structured analytical approaches, designing tailored analysis frameworks, and coordinating internal meetings to communicate findings and progress. Act as the primary client liaison, managing communication and addressing concerns or issues throughout the engagement to ensure high client satisfaction. Stay current with industry trends and best practices in healthcare analytics, integrating relevant innovations and methodologies into project work and service offerings. Qualifications Education and Training Required: Master's degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least two years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization Minimum Experience: Minimum of two years of hands-on experience in global market research, with a strong and demonstrable focus on secondary market analytics. Experience must include working with large healthcare datasets, applying statistical analysis, and generating actionable insights. In addition, exposure to primary research activities such as survey design, programming and testing, sample stratification, qualitative interviewing, data validation, and the development of weighting or projection methodologies - is a strong plus but not required. Direct experience with statistical and programming tools, including SQL, SPSS, R, SAS, or Python, applied in professional or academic settings for data analysis and modeling. Knowledge, Skill, Ability: Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry Additional Information A career opportunity with MAC offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Days *M3 reserves the right to change this job description to meet the business needs of the organization #LI-JM1 #LI-Remote
    $64k-89k yearly est. 60d+ ago
  • Advisor Consultant, Highland Capital Brokerage - REMOTE

    Advisor Group 3.9company rating

    Remote telecom consultant job

    Osaic Careers REMOTE Sales & Operations Opportunity in Insurance Industry Advisor Consultant, Highland Capital Brokerage Role Type: Full time Salary: $50,000 - $60,000 per year + Sales Incentive Compensation Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education. Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: ******************************************** Summary: We are seeking an Advisor Consultant to join the team within Highland Capital Brokerage, a member of Osaic. This position is primarily responsible for the sale of life, LTC, DI, and annuity products to large wirehouse institutions, registered investment advisors, independent broker dealers, registered reps as well as independent agents and agencies. The Advisor Consultant is tasked with recruiting and educating new producers on how to incorporate insurance product lines and solutions into their practice. This position will shepherd the producer from the initial sales concept through the point of sale with in-depth product knowledge and extraordinary customer service. In addition to recruiting new producers, there will be a heavy emphasis on advisor attrition and reoccurring producers. Education Requirements: Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant practical experience will be considered in lieu of degree. Minimum of high school diploma or equivalent is required. Life & Health Insurance License Responsibilities: Prospect advisors within the diverse channels/accounts we work with to bring insurance planning to their clients. Promote and facilitate life insurance, LTC, DI, and fixed, fixed index annuity sales by advisors. Recommend best interest products that adhere to supervision and due diligence standards. Understand the Compliance and Suitability rules of the accounts they're working within Knowledge of SEC, FINRA and DOL compliance rules and regulations Train and educate on uses of all insurance product lines offered to advisors. Develop client profile strategies to assist financial professionals in identifying and maximizing sales opportunities leveraging enterprise technologies. Work with internal teams, such as new business and marketing, to provide case design reporting and appropriate carrier products and pricing. Basic Requirements: Insurance license required. 5+ years brokerage New Business or Life Insurance company experience is required. 3+ years relevant Financial Services Industry experience Proficient with Microsoft Word, Excel, Outlook, and Internet Explorer, including carrier and vendor websites Business writing skills - Intermediate level Able to learn new technology as needed Strong written and verbal communication and customer service skills Capacity to multi-task and excel in a dynamic, fast-paced environment and adapt to change Preferred Requirements: Series 6 & 63 preferred, or Series 7
    $50k-60k yearly Auto-Apply 12d ago
  • ServiceNow -Enterprise Service Management (ESM) Manager - Tech Consulting - Open Location

    EY Studio+ Nederland

    Remote telecom consultant job

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Consulting Manager - Enterprise Service Management (ESM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. In this role, you will interact with business stakeholders to evaluate business models, processes, and operations. You will gather, understand, and analyze business requirements, translating them into technical specifications. Additionally, you will analyze newly implemented technology solutions to ensure they meet business requirements and collaborate with technical teams to design and deliver system architecture solutions. Your key responsibilities As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment. This role is remote based with regular travel required to meet client needs. Lead workstream delivery and ensure effective management of processes and solutions. Track deliverable completion and project status, ensuring alignment with performance objectives. Actively participate in client working sessions, leading workstreams from planning through execution and closure. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ESM or Global Business Services (GBS) processes or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of ServiceNow ESM/GBS (HR Service Delivery, Field Service Management, Customer Service Management, and Source to Pay) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) Ability to build and foster client relationships and demonstrate the value of EY services Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Provide guidance and industry leading practice expertise for ServiceNow ESM/GBS process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's ESM/GBS people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to support pre-sales efforts including creating proposals and estimates Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 4 - 6 years relevant ServiceNow project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - HR Service Delivery ServiceNow Certified Implementation Specialist - Customer Service Management ServiceNow Certified Implementation Specialist - Field Service Management Excellent soft skills - executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization 5+ years of Big 4 or equivalent consulting experience Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus Source to Pay, Employee Center, Legal Service Delivery, and Workplace Service Delivery experience - certifications are a plus Experience in ServiceNow's AI solutions (Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $142,600 to $261,500. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
    $90k-123k yearly est. 31d ago
  • Technical Consultant - NowNext CRM Execution Team

    Servicenow 4.7company rating

    Remote telecom consultant job

    It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description About the Role We are looking for a Technical Consultant (TC) to join the NowNext CRM Execution Team. As a hands-on technical expert, you will design, configure, and deliver CRM and Industry Workflow solutions on the ServiceNow Now Platform, helping our lighthouse customers transform how they sell, fulfill, and service. Because NowNext CRM is a new category, we welcome consultants with experience in Salesforce, Pega, Microsoft Dynamics, or Oracle CX who are eager to apply their skills and ramp up on ServiceNow. You will partner with Technical Project Managers, Business Process Consultants, and Solution Architects to translate requirements into scalable, outcome-driven solutions. Key Responsibilities Technical Design & Delivery Translate business requirements into technical designs and working configurations. Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, and AI agent use cases. Perform hands-on development with Flow Designer, Business Rules, REST APIs, JavaScript, HTML/CSS, and integration technologies. Build and support integrations to external systems (Salesforce, Pega, Dynamics, SAP, Oracle). Customer Engagement & Advisory Act as a trusted advisor on configuration vs. customization, ensuring platform best practices. Lead or co-lead customer design workshops, knowledge transfers, and proof of concepts. Provide guidance and mentorship to customer admins and partner developers. Collaboration & Delivery Excellence Work closely with cross-functional teams (Project Managers, Process Consultants, Architects) to ensure end-to-end solution quality. Draft and review user stories, acceptance criteria, testing strategies, and technical documentation. Oversee or support partner/offshore development resources as needed. Contribute to delivery playbooks, accelerators, and continuous improvement practices. Outcome Focus & Innovation Support AI-first delivery, configuring Agentic AI use cases such as automated case resolution, guided selling, and contract intelligence. Ensure technical solutions align with measurable customer outcomes (faster cycle times, higher automation, improved CSAT). Support sales/pre-sales efforts with technical expertise when required. Qualifications To be successful in this role you have: Required 5+ years of configuration/development experience with complex SaaS/CRM platforms. Expertise in at least one major CRM/workflow platform: Salesforce Sales/Service/CPQ (Apex, Flows, Lightning) Pega CRM/Case Management (Case Designer, Decisioning, App Studio) ServiceNow workflows (Flow Designer, Script Includes, IntegrationHub, UI Policies) Microsoft Dynamics 365, Oracle CX, or SAP CX (valued as complementary). Strong understanding of CRM business processes: lead-to-cash, service management, CPQ/CLM, field service. Experience with integration technologies (REST/SOAP, JSON, SSO, LDAP, ETL, middleware). Demonstrated ability to influence and consult with stakeholders, offering solution options with pros/cons. Excellent communication and collaboration skills; ability to work with diverse global teams. Certification Requirements ServiceNow Certified System Administrator (CSA) - required within 60-90 days of hire if not already certified. At least one Certified Implementation Specialist (CIS) certification in CSM, FSM, or SOM - required within the first 6-12 months of hire, depending on project alignment. Continued professional growth through additional ServiceNow certifications (e.g., App Dev, CPQ/CLM once available) encouraged and supported. Preferred ServiceNow certifications: CSA (required or within 60 days), CIS-CSM, CIS-FSM, CIS-Sales, App Developer. Salesforce certifications (Admin, Service/Sales Cloud, CPQ Specialist) or Pega certifications (CSA, CSSA). Familiarity with NowCreate methodology and Agile delivery practices (Scrum/SAFe). Experience with AI/GenAI solutions (chatbots, NLP, AI agent orchestration). Industry expertise in telecom, financial services, insurance, or public sector (lighthouse verticals). Level Differentiation Senior Technical Consultant Configures and delivers technical solutions within assigned scope (flows, integrations, CPQ/CLM modules, AI agents). Partners with Business Process Consultants to ensure technical alignment with business requirements. Focuses on unit testing, defect resolution, and delivering high-quality, well-documented configurations. Typically 3-7 years of hands-on SaaS/CRM technical delivery (ServiceNow, Salesforce, Pega, or similar). Holds foundational certifications (ServiceNow CSA, Salesforce Admin/Platform Dev, Pega CSA) and is building depth across integrations and advanced modules. Principal Technical Consultant Serves as the technical authority on engagements, guiding solution design, integrations, and platform best practices. Advises customers on configuration vs. customization and ensures long-term scalability and adoption of NowNext CRM solutions. Oversees multiple Senior Consultants and partner resources, driving solution quality across workstreams. Typically 8-12+ years of enterprise SaaS/CRM technical delivery experience with deep expertise across multiple platforms (ServiceNow, Salesforce, Pega). Holds advanced certifications (ServiceNow CIS-CSM/FSM/Sales, App Dev; Salesforce CPQ Specialist/Dev; Pega CSSA) and contributes to reusable assets and accelerators. Success in this Role Looks Like You deliver high-quality technical solutions on time, aligned to scope and best practices. You drive measurable business outcomes, such as: Reduced lead-to-cash cycle time. Increased % of requests resolved by AI agents. Improved service metrics (CSAT, FCR, MTTR, field first-time-fix). You act as a trusted advisor to customers and partners, guiding them to adopt ServiceNow best practices. You collaborate seamlessly with project teams and mentor customer/partner technical staff. Why Join Us? As part of the NowNext CRM Execution Team, you'll be at the forefront of reshaping CRM with AI-powered workflows. You'll apply your Salesforce, Pega, or ServiceNow expertise to build innovative, outcome-driven solutions that redefine how enterprises manage customer engagement. This is a chance to make a direct impact on lighthouse customer success and help establish the future of the CRM category. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
    $93k-126k yearly est. 2h ago
  • Internal Consulting Associate

    LPL Financial 4.7company rating

    Remote telecom consultant job

    What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial. Job Overview: The primary purpose of this role is to aid financial advisors in navigating and applying the most relevant products & services offerings to specific client situations. Consulting Associates must demonstrate a high level of product knowledge, professionalism, and attention to detail. Specific platforms and products covered are LPL's suite of advisory solutions (SAM/SWM, MWP, OMP, GWP, PWP, and Manager Select), as well as individual products such as Mutual Funds, SMA's, ETFs, and Alternative Investments. Responsibilities: Educate and guide Advisors on LPL's Advisory Platforms and investment options Consult on specific client scenarios, providing suitable solutions Collaborate with key stakeholders and where appropriate, educate, mentor, and share knowledge within the organization and the Advisory Desk team A commitment and passion around helping our advisors grow their practices A variety of basic investment product knowledge and a hunger to become a deep subject matter expert An understanding of the financial services industry and a willingness to operate in a dynamic, fast-paced, customer-driven environment What Are We Looking For? We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work. Requirements: Bachelor's degree in Business, Finance or related areas or within FINRA Series 7 and 63/65 or 66, or ability to get licensed within the first 6 months Must be in office 2 days a week Core Competencies: A Drive for Professional Growth and Development Demonstrated ability to use independent judgement to make decisions and solve problems Strong communication skills Motivated team-player Preferences: FINRA Series 7 and 63/65 or 66, or ability to get licensed within the first 6 months Experience in the financial services industry Pay Range: $22.79-$37.98/hour Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer! Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients. For further information about LPL, please visit ************ Join LPL Financial: Where Your Potential Meets Opportunity At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services. Why LPL? Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here! Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here! Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here! Impactful Work: Our size is just right for you to make a real impact. Learn more here! Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here! Community Focus: We care for our communities and encourage our employees to do the same. Learn more here! Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here! Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE. Information on Interviews: LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************. EAC1.22.25
    $22.8-38 hourly Auto-Apply 60d+ ago
  • Experienced Associate - Financial Services Risk and Controls Consulting

    RSM 4.4company rating

    Remote telecom consultant job

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. The Position As an experienced associate in RSM's growing Risk Consulting Practice, you will have the opportunity to develop into a seasoned consultant through a high degree of client and financial services industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities. In this role, you may be asked to demonstrate a willingness and ability to: Learn about the financial services industry and clients that we serve in the middle market and leverage your understanding to become your clients' trusted advisor Interact with client process owners and external stakeholders while executing your role Demonstrate critical thinking skill in gathering and processing information about a client's business, strategy, culture, competitive positioning, and operations in order to assist with risk assessment Prepare initial drafts and follow-ups on client request lists Draft narratives or flowcharts and perform initial identification of controls Conduct tests of the operating effectiveness of clients' internal controls using test plans or work programs that have been written by senior members of the team Identify issues in the testing performed, such as deficiencies, observations, and recommendations Understand the purpose and objectives of internal/external project status updates and provide relevant inputs Proactively make oneself aware of white papers, webinars, and live events that are available to clients Position Qualifications Bachelor's or Master's Degree in Accounting or related business discipline Ability to travel to meet client needs and work collaboratively with others in-person and remotely Openness to workday flexibility, agility, remote work environment, leveraging new tools Effective communication skills, both verbally and in writing Effective time management and prioritization skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $66,100 - $109,500
    $66.1k-109.5k yearly Auto-Apply 60d+ ago
  • Consulting Associate (Labor & Employment practice)

    Charles River Associates 4.7company rating

    Remote telecom consultant job

    Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns. Position Overview CRA's Labor and Employment Practice provides expertise and support in a wide range of litigation disputes involving employment processes such as compensation, hiring, promotion, termination, and the role of gender, race, ethnicity and age in employment practices. Our clients, which include preeminent law firms, Fortune 500 companies, and government agencies, come to us for our technical skills, rigorous analysis, and expert insight to understand all aspects of their employment data. We also assist employers by conducting proactive studies of employment and contracting practices, monitoring consent decrees and settlement agreements, and designing systems to track employment practices. Consulting Associates work closely with senior consultants on project teams, using data sets to solve client problems. Successful candidates have a strong working knowledge of financial, accounting, and economic concepts and a range of research and quantitative skills. A typical Consulting Associate would: Program, build models, and perform regression and data analysis in statistical analysis programs (either Stata, SAS, or R); Review, process, and construct datasets that solve client issues, using company time-keeping, applicant tracking, performance, and HRIS data; Perform labor market research to develop an independent fact base; Review and summarize client documents and third-party research to identify key information; Participate in analysis design, report preparation, project management and the presentation of findings; Ensure reliability of team's analysis through quality control review; and Participate in practice development activities (mentoring, training, recruiting, knowledge management). Desired Qualifications Bachelor's or Master's degree in Economics, Mathematics, Business Economics, Statistics or related analytic discipline; 3 to 5 years of relevant work experience (2 to 5 years with an earned Master's) in the field of Labor and Employment; Solid working knowledge of economic and statistical concepts; Professional experience programming in statistical analysis programs, particularly Stata, SAS, R or Python; Command of a broad range of research and quantitative analysis skills (including strong Excel skills); Curious and analytic thinkers who bring creative approaches to non-standard problems; Effective written and oral communication skills; Demonstrated high level of initiative and leadership; Strong teamwork and collaboration capabilities; Excellent time management and task prioritization skills. Check out our blogs about a typical day at CRA and how you can make an impact! To Apply To be considered for this position, we require the following: Resume - please include current address, personal email and telephone number; Cover letter - please describe your interest in CRA and how this role matches your goals. Career Growth & Benefits CRA's robust skills development programs, including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities. We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers. Work Location Flexibility CRA creates a work environment that enables our colleagues to benefit from being together in the office to best deliver on our promise of career growth, mentorship and inclusivity. At the same time, we recognize that individuals realize a range of benefits when working from home periodically. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team. Our Commitment to Equal Employment Opportunity Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law. Salary and other compensation A good-faith estimate of the annual base salary range for this position is $100,000 - $126,500. Stating pay within this range may vary based on factors such as education level, experience, skills, geographic location, market conditions, and other qualifications of the successful candidate. This position may be eligible for additional bonus incentive compensation. CRA offers a comprehensive benefits package, subject to eligibility requirements, which may include: medical, dental, and vision insurance; 401(k) retirement plan with employer match; life and disability insurance; paid time off (vacation, sick leave, holidays); paid parental leave; wellness programs and employee assistance resources; and commuter benefits.
    $100k-126.5k yearly Auto-Apply 46d ago
  • Wireline/Telecom Specialist ($21/hr)

    Kelly Services 4.6company rating

    Telecom consultant job in Columbus, OH

    For those who want to keep growing, learning, and evolving. We at Kelly hear you, and we're here for you! We're seeking a temporary (4-6 months) Wireline/Telecom Specialist to work at a premier client in Columbus, OH. **Pay Rate:** $21/hr **Why you should apply to be Wireline/Telecom Specialist:** - Join a dynamic team that values professional growth and collaboration. - Work in a fast-paced environment that offers diverse challenges and learning opportunities. - Gain experience in the telecom industry with a focus on wireline services. - Benefit from a supportive workplace culture that emphasizes communication and teamwork. **What's a typical day as Wireline/Telecom Specialist? You'll be:** - Processing and tracking wireline MACD (Move Add Change Delete) order requests, ensuring timely completion. - Communicating with clients, engineers, contracting personnel, and vendors to bridge gaps and resolve potential order delay issues. - Utilizing our online portal to manage workflow and working in client/carrier portals to place and track orders. **This job might be an outstanding fit if you:** - Have a high school diploma or equivalent and at least one (1) year of experience with wireline/telecom services. - Possess proficient knowledge of wireline telecom circuits and services, with strong skills in Microsoft Office Suite or related software. - Exhibit excellent verbal and written communication skills, along with strong organizational abilities and attention to detail. \#CB #P1 As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (********************************************************************* for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isn't always easy. Kelly Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it! About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
    $21 hourly 30d ago
  • Private Equity Consulting Associate

    Bluwave

    Remote telecom consultant job

    BluWave is the Business Builders' Network for Private Equity-grade service provider needs. Our invitation-only ecosystem comprises best-in-class specialized consultancies, senior advisors and board members, independent consultants, and interim executives. By blending AI, technology, and data with concierge-like consultative support, BluWave expertly connects businesses with proven providers for due diligence, value creation, and prep for sale initiatives. Our innovative platform ensures that our clients have access to the resources they need to thrive in today's competitive landscape. Job Description Are you a relationship builder who loves talking to new people? Are you curious about all aspects of business? Do you love solving complex problems in a fast-paced environment and going to any lengths necessary to help our customers and your teammates succeed? BluWave is an innovative, nimble, and rapidly growing organization with a unique business model serving a large unmet need within the Private Equity industry. We're looking for proactive, sharp, and self-motivated individuals for our Private Equity Consulting Associate position who can work efficiently either by themselves or while collaborating with their team without letting important details slip through the cracks. You'll succeed in this role by managing multiple projects simultaneously; collaborating effectively with cross-functional teams, clients, and service providers; and ensuring clear written and verbal communication throughout project lifecycles. This is an operations-focused position that does not involve financial modeling, analysis, or reporting responsibilities. At BluWave, you'll be intimately learning how businesses are built and developed. Your role will actively support clients' key value creation initiatives. Most people don't get this type of exposure until they get an MBA. Please include a resume and cover letter in your application. Key responsibilities will include: * Effectively and professionally interact with senior level private equity / venture capital investors and portfolio company executives to understand business challenges and explore the best ways to tackle them in a results-oriented environment * Spend a large portion of the day interacting with clients and solution providers, leading multiple projects at any given point in time * Perform original research to map networks and identify third-party resources to help our clients assess opportunities to build and grow their companies * Communicate effectively and efficiently over the phone and through email without missing important details and under tight deadlines * As with any fast growth start-up, you will need to be flexible and happy taking on other responsibilities as needed as part of our collaborative team with a shared mission Key characteristics: * A good person who loves to win and believes in "we" more than "me" * Self-motivated with strong ability to work both in teams and alone to get jobs done on time * A keen ability to ask questions, explore, and understand a wide variety of business challenges * Extremely well-organized, detail-oriented, and highly comfortable with multitasking * A natural ability to use existing and form new professional networks, build fast rapport over phone/email, and assess the quality and skill of third parties * Amazing verbal and written communication skills Qualifications: * 4-year undergraduate degree from a top University * 1-3 years of professional work experience in a recruiting, business development, or sales role (preference for recruiting; preference for postgraduate degree if 0 years of professional work experience). Experience serving private equity firms and their portfolio companies is a strong plus, but certainly not required * Strong experience performing internet research, utilizing databases such as Pitchbook and CRM systems, and using community networks in dynamic start-up environments is desirable * We prefer that you live here in Nashville currently, but we're open to talking if you're interested in relocating here * We are looking to hire ASAP, so candidates should have already graduated Why Join BluWave? BluWave offers a unique opportunity to be part of a pioneering market network that is reshaping how proactive businesses connect with top-tier service providers. We provide a supportive work environment, opportunities for professional growth, and a competitive benefits package. If you're passionate about contributing to the success of businesses and service providers alike, we'd love to hear from you. How to Apply Please submit your resume and a cover letter detailing your interest and qualifications for the Associate position. Additional information The BluWave Values : We place great importance on adding team members that align with our company values. We live and breathe these every day, and we are looking for someone to join the team who appreciates the importance of company values and culture as much as we do. * Team: We're a "we" not "me" people * Integrity: We bring value with integrity * Grow: We are always growing our business and our selves * Win: Winning for our clients BluWave is a top tier destination for differentiated individuals to grow their long-term careers. We are building the best intelligent B2B marketplace in the world. BluWave encourages anyone to apply to join our team. BluWave is an inclusive workplace that considers all applicants regardless of gender, race, ethnicity, sexual orientation or identification, background, disability or status. Future Opportunities for Growth: As BluWave grows, numerous opportunities for additional responsibilities and advancement will present themselves to talented, ambitious, team-oriented individuals who have proven themselves in this role. BluWave, LP is proud to be an equal opportunity employer that is committed to inclusion and diversity. Full time: in-office Monday-Thursday; option to work remotely on Fridays
    $60k-72k yearly est. 40d ago

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