Telecom specialist job description
Updated March 14, 2024
9 min read
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Example telecom specialist requirements on a job description
Telecom specialist requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in telecom specialist job postings.
Sample telecom specialist requirements
- Telecommunications or related degree
- Experience in network engineering/administration
- Working knowledge of IP systems
- Proficiency with relevant software applications
- Understanding of telecommunications industry standards
Sample required telecom specialist soft skills
- Excellent communication skills
- Strong problem solving and analytical skills
- Ability to work independently and in a team environment
- Excellent organizational and time management skills
- Ability to work in a fast-paced environment
Telecom specialist job description example 1
The News-Review telecom specialist job description
Job Title:
Network/Telecom Specialist- Senior
Location: Raleigh, NC ( Hybrid 4 days onsite, 1 day remote )
Position type: Contract with possible extension
Duration: 12 Months
Short Description:
Needs an individual that can operate at an expert level with VMware virtualization environments, mid to high-end Cisco networking, and Dell/EMC Unity, VNX, and VXRail storage.
Complete Description:
This position will:
•Provide advanced technical work in supporting and implementing supported infrastructure technologies.
•Provide consultation, and/or training to team members and other staff regarding supported infrastructure technologies.
•Supported infrastructure technologies include: Microsoft Active Directory, server hardware/software, network hardware/software, storage hardware/networking, helpdesk, virtual environments, email encryption/retention, Microsoft clustering/load balancing, and disaster recovery for the Department of State Treasurer (DST).
•Plan and manage resources and scheduling for small projects.
•Assist management in strategic IT planning, and participate in applications development, and system and network design and integration.
•Effectively support clients and provide technical guidance to technicians and analysts.
•Interact with a broad range of clients and/or technology support employees requiring very strong communication skills and ability to use a wide range of technical resources for providing technical support to clients.
Management Preferences:
•Experience managing layer II and layer III networks.
•Experience with Cisco networking, supporting and troubleshooting TCP/IP networks, experience managing Microsoft Active Directory.
•Experience with configuring and managing Microsoft clustering and network load balancing.
•Experience with VMware and proficiency in supporting Windows operating systems.
•Experience with PowerShell.
•Experience with storage and SAN technologies.
Knowledge, Skills and Abilities / Competencies
•Ability to lead and manage technical projects of varying scale under minimal supervision.
•Demonstrate initiative in solving unexpected problems associated with projects and daily work.
•Ability to research and implement appropriate new technologies.
•This position requires an in-depth understanding of a wide variety of technologies, substantive and methodological expertise pertinent to enterprise systems management.
•Very strong communication skills and ability to use a wide range of technical resources to communicate solutions to technicians, analysts, other specialists, and other affected personnel to aid their future problem-solving ability.
•Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity.
Network/Telecom Specialist- Senior
Location: Raleigh, NC ( Hybrid 4 days onsite, 1 day remote )
Position type: Contract with possible extension
Duration: 12 Months
Short Description:
Needs an individual that can operate at an expert level with VMware virtualization environments, mid to high-end Cisco networking, and Dell/EMC Unity, VNX, and VXRail storage.
Complete Description:
This position will:
•Provide advanced technical work in supporting and implementing supported infrastructure technologies.
•Provide consultation, and/or training to team members and other staff regarding supported infrastructure technologies.
•Supported infrastructure technologies include: Microsoft Active Directory, server hardware/software, network hardware/software, storage hardware/networking, helpdesk, virtual environments, email encryption/retention, Microsoft clustering/load balancing, and disaster recovery for the Department of State Treasurer (DST).
•Plan and manage resources and scheduling for small projects.
•Assist management in strategic IT planning, and participate in applications development, and system and network design and integration.
•Effectively support clients and provide technical guidance to technicians and analysts.
•Interact with a broad range of clients and/or technology support employees requiring very strong communication skills and ability to use a wide range of technical resources for providing technical support to clients.
Management Preferences:
•Experience managing layer II and layer III networks.
•Experience with Cisco networking, supporting and troubleshooting TCP/IP networks, experience managing Microsoft Active Directory.
•Experience with configuring and managing Microsoft clustering and network load balancing.
•Experience with VMware and proficiency in supporting Windows operating systems.
•Experience with PowerShell.
•Experience with storage and SAN technologies.
Knowledge, Skills and Abilities / Competencies
•Ability to lead and manage technical projects of varying scale under minimal supervision.
•Demonstrate initiative in solving unexpected problems associated with projects and daily work.
•Ability to research and implement appropriate new technologies.
•This position requires an in-depth understanding of a wide variety of technologies, substantive and methodological expertise pertinent to enterprise systems management.
•Very strong communication skills and ability to use a wide range of technical resources to communicate solutions to technicians, analysts, other specialists, and other affected personnel to aid their future problem-solving ability.
•Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity.
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Telecom specialist job description example 2
Hanger telecom specialist job description
Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
As our Desktop/Telecom Specialist you will have the ability to utilize your exceptional customer service skills and keen interest in IT to configure, troubleshoot, repair or resolve issues related to end user hardware and software. In this fast-paced role, providing excellent service and being able to prioritize and manage competing priorities in a timely manner will be the keys to your success! Our goal is to resolve problems accurately and timely. You will provide incident, task, and project status updates to management and end-users allowing us to support and maintain effective relationships with all those we serve. You will also have the opportunity to collaborate on the development, documentation, and implementation of processes and knowledge base articles relating to IT support.
Your Impact
* Troubleshoot, install, configure, repair, deploy and/or maintain workstations, phones, printers, wireless devices, and any network and communication equipment.
* Participate in the testing and evaluation of new hardware and software.
* Execute white glove onsite and remote user computer hardware, software and peripheral setups, installations, and configurations.
* Provide back up support for Service Desk and Systems Engineer.
* Maintain active directory and database updates.
* Contribute positively to our customer service, incident, and request service level agreements. This includes being able to shift focus to high priority escalations.
* Initiate escalation and facilitate resolution of technical issues with IT teams.
* Contribute and document support knowledge articles and/or business reference material.
* Serve as a subject matter expert for key business projects.
* Coordinate with more experienced technicians to troubleshoot and solve complex problems.
* Commit to individual goals by completing ongoing training and development.
* Perform responsibilities within established SOX, Security, and Asset management compliance criteria.
* Create a positive and professional work environment.
Minimum Qualifications
* A high school diploma with at least 4 years' hands on experience troubleshooting, configuring and installing hardware and software.
* Strong knowledge working with conference room audio visual.
* Ability to critically evaluate, troubleshoot, and document issues.
* Must be able to travel out-of-state on occasion for special projects.
* Strong time management skills with the ability to work autonomously.
* Ability to lift up to 50 lbs.
Prefer:
* Experience working with analog lines, VOIP, 0365, desk phone and mobile device hardware.
* Knowledge using mobile device platforms, such as InTune, MobileIron, Apple Business Manager, and Knox.
* Imaging and deployment experience using SCCM.
* A+ Certified
Additional Success Factors
* Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
* Keep the patient at the center of everything that you do, building lifelong trust.
* Foster open collaboration and constructive dialogue with everyone around you.
* Continuously innovate new solutions, influencing and responding to change.
* Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
Employees working at least 20 hours per week are eligible for the following benefits:
* Competitive Pay
* Health Insurance
* Dental Insurance
* Vision Insurance
* 8 Paid Holidays per Year
* Paid Vacation Time Off
* Paid Sick Time Off
* 8 hours of paid time to volunteer in your community
* Floating Holiday
* Life Insurance
* Medical Flex Spend Account
* Dependent Care Flex Spend Account
* Free employee assistance program
* 401(k)
* Full-time employees are also eligible for short-term and long-term disability insurance
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
As our Desktop/Telecom Specialist you will have the ability to utilize your exceptional customer service skills and keen interest in IT to configure, troubleshoot, repair or resolve issues related to end user hardware and software. In this fast-paced role, providing excellent service and being able to prioritize and manage competing priorities in a timely manner will be the keys to your success! Our goal is to resolve problems accurately and timely. You will provide incident, task, and project status updates to management and end-users allowing us to support and maintain effective relationships with all those we serve. You will also have the opportunity to collaborate on the development, documentation, and implementation of processes and knowledge base articles relating to IT support.
Your Impact
* Troubleshoot, install, configure, repair, deploy and/or maintain workstations, phones, printers, wireless devices, and any network and communication equipment.
* Participate in the testing and evaluation of new hardware and software.
* Execute white glove onsite and remote user computer hardware, software and peripheral setups, installations, and configurations.
* Provide back up support for Service Desk and Systems Engineer.
* Maintain active directory and database updates.
* Contribute positively to our customer service, incident, and request service level agreements. This includes being able to shift focus to high priority escalations.
* Initiate escalation and facilitate resolution of technical issues with IT teams.
* Contribute and document support knowledge articles and/or business reference material.
* Serve as a subject matter expert for key business projects.
* Coordinate with more experienced technicians to troubleshoot and solve complex problems.
* Commit to individual goals by completing ongoing training and development.
* Perform responsibilities within established SOX, Security, and Asset management compliance criteria.
* Create a positive and professional work environment.
Minimum Qualifications
* A high school diploma with at least 4 years' hands on experience troubleshooting, configuring and installing hardware and software.
* Strong knowledge working with conference room audio visual.
* Ability to critically evaluate, troubleshoot, and document issues.
* Must be able to travel out-of-state on occasion for special projects.
* Strong time management skills with the ability to work autonomously.
* Ability to lift up to 50 lbs.
Prefer:
* Experience working with analog lines, VOIP, 0365, desk phone and mobile device hardware.
* Knowledge using mobile device platforms, such as InTune, MobileIron, Apple Business Manager, and Knox.
* Imaging and deployment experience using SCCM.
* A+ Certified
Additional Success Factors
* Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
* Keep the patient at the center of everything that you do, building lifelong trust.
* Foster open collaboration and constructive dialogue with everyone around you.
* Continuously innovate new solutions, influencing and responding to change.
* Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
Employees working at least 20 hours per week are eligible for the following benefits:
* Competitive Pay
* Health Insurance
* Dental Insurance
* Vision Insurance
* 8 Paid Holidays per Year
* Paid Vacation Time Off
* Paid Sick Time Off
* 8 hours of paid time to volunteer in your community
* Floating Holiday
* Life Insurance
* Medical Flex Spend Account
* Dependent Care Flex Spend Account
* Free employee assistance program
* 401(k)
* Full-time employees are also eligible for short-term and long-term disability insurance
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Telecom specialist job description example 3
Rotech Healthcare telecom specialist job description
Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com
We are seeking a dedicated Telecom Provisioning Specialist to join our team. In this position, you will coordinate vendor support for data, voice, fax, and other forms of electronic communications as used by Rotech. Manage Telecom and Network projects such as location moves, network refreshes, and new service installation. Assist with Telecom billing and expense management process.
Essential Duties and Responsibilities
+ Basic project management
+ Liaison between third party support vendors and Rotech end users
+ Liaison/POC for Telecom and Network teams to third party support vendors
+ Manages location Moves/Adds/Closures
+ Coordinates internal resources
+ Coordinates third party resources
+ Coordinates service ordering and installation
+ Updates internal and external documentation
+ 411 information
+ Phone Book and other directory services
+ Caller ID with Carrier
+ 911 Address information
+ Internal directory information
+ Telecom/Network vendor management
+ Order/Change/Cancel services
+ Assists 3rd party TEM with Billing Verification
+ Manage cases through third party support systems
+ Assists when bringing new provider on-line
+ Manage close out procedures when canceling services from providers
+ Performs other duties as assigned
Employment is contingent on
+ Background investigation (company-wide)
+ Drug screen (when applicable for the position)
+ Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Education and/or Experience
+ High school diploma or GED equivalent, required
+ Technical school diploma, Community College degree or equivalent experience
Skills, Knowledge and Abilities
+ Effectively communicate in English; both oral and written
+ Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
+ Maintain confidentiality, discretion and caution when handling sensitive information
+ Multi-task along with attention to detail
+ Self-motivation, organized, time-management and deductive problem solving skills
+ Work independently and as part of a team
Physical Demands
+ Lift and carry office equipment at times around the office; occasionally moves equipment such as a personal computer or display weighing up to 25 pounds
+ Requires sitting, walking, standing, talking or listening; move about the facility, physically communicating to others
+ Requires close vision to small print on computer / tablet and or paperwork
Machines, Equipment and Technical Abilities
+ Email transmission and communication
+ Internet navigation and research
+ Computer Operating Systems; Windows
+ Microsoft applications; Word and Excel
+ Office equipment; fax machine, copier, printer, phone and computer / tablet
+ Voice Communications
Benefits
+ 401k
+ Medical, Dental and Vision
+ Life Insurance and Disability
+ Generous Paid Time Off and Paid Holidays
+ Bonus and Incentive Opportunities (Non-Exempt and Exempt)
+ Mileage reimbursement (when applicable for the position)
+ Telephone reimbursement (when applicable for the position)
Make the Right Move, Create your Profile and Submit your Resume TODAY!! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile / resume to, Sign into your account. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employee
REQ #: 2022-16527
Travel: None
Remote / Work From Home Position: Yes
We are seeking a dedicated Telecom Provisioning Specialist to join our team. In this position, you will coordinate vendor support for data, voice, fax, and other forms of electronic communications as used by Rotech. Manage Telecom and Network projects such as location moves, network refreshes, and new service installation. Assist with Telecom billing and expense management process.
Essential Duties and Responsibilities
+ Basic project management
+ Liaison between third party support vendors and Rotech end users
+ Liaison/POC for Telecom and Network teams to third party support vendors
+ Manages location Moves/Adds/Closures
+ Coordinates internal resources
+ Coordinates third party resources
+ Coordinates service ordering and installation
+ Updates internal and external documentation
+ 411 information
+ Phone Book and other directory services
+ Caller ID with Carrier
+ 911 Address information
+ Internal directory information
+ Telecom/Network vendor management
+ Order/Change/Cancel services
+ Assists 3rd party TEM with Billing Verification
+ Manage cases through third party support systems
+ Assists when bringing new provider on-line
+ Manage close out procedures when canceling services from providers
+ Performs other duties as assigned
Employment is contingent on
+ Background investigation (company-wide)
+ Drug screen (when applicable for the position)
+ Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Education and/or Experience
+ High school diploma or GED equivalent, required
+ Technical school diploma, Community College degree or equivalent experience
Skills, Knowledge and Abilities
+ Effectively communicate in English; both oral and written
+ Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
+ Maintain confidentiality, discretion and caution when handling sensitive information
+ Multi-task along with attention to detail
+ Self-motivation, organized, time-management and deductive problem solving skills
+ Work independently and as part of a team
Physical Demands
+ Lift and carry office equipment at times around the office; occasionally moves equipment such as a personal computer or display weighing up to 25 pounds
+ Requires sitting, walking, standing, talking or listening; move about the facility, physically communicating to others
+ Requires close vision to small print on computer / tablet and or paperwork
Machines, Equipment and Technical Abilities
+ Email transmission and communication
+ Internet navigation and research
+ Computer Operating Systems; Windows
+ Microsoft applications; Word and Excel
+ Office equipment; fax machine, copier, printer, phone and computer / tablet
+ Voice Communications
Benefits
+ 401k
+ Medical, Dental and Vision
+ Life Insurance and Disability
+ Generous Paid Time Off and Paid Holidays
+ Bonus and Incentive Opportunities (Non-Exempt and Exempt)
+ Mileage reimbursement (when applicable for the position)
+ Telephone reimbursement (when applicable for the position)
Make the Right Move, Create your Profile and Submit your Resume TODAY!! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile / resume to, Sign into your account. We appreciate your interest in Rotech Healthcare Inc.
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employee
REQ #: 2022-16527
Travel: None
Remote / Work From Home Position: Yes
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Updated March 14, 2024
Updated March 14, 2024