Fiber Technician
Telecom Technician Job 20 miles from Bedford
The Implementation Specialist is a senior level technician who provides technical direction to the Deployment team in accordance to the company's deployment practices and guidelines. Implementation Specialists develop technical expertise and provides trouble shooting support and technical guidance of escalated issues. Works on problems of diverse scope where problems and solutions may come from a variety of factors and demonstrates good judgment in selecting methods and techniques for obtaining solutions. • Advanced expertise with physical network hardware installation, power and cabling standards
5+ years of Low Voltage Technician experience.
5 years of experience installing copper and fiber optic structured cabling systems.
Installing, servicing, and integrating a variety of low voltage systems including fiber optic, copper, cabling, Intrusion Alarms, Video Surveillance, Card Access, Telephone Systems, Data Networks, and more.
• Work is typically completed either physically on-site at a customer location or remotely via Computacenter approved systems
Strong Fusion Splicing experience.
• Experience with analyzing technical environments, documentation and report writing
• Presenting technical solutions to customers
• Working as an individual resource to a customer, managing time effectively in designing and implementing
technical solutions
• Working as part of a project team under the direction of a Computacenter Project Manager
• Managing the implementation phase of a complex integration project as a team leader of consultants, on site
vendors, specialists or engineers
• Manage the implementation of agreed design, ensuring successful project completion & customer satisfaction
• Delivery of quality solutions within agreed milestone timelines
• Partners with business leaders to deliver services that support company objectives and that are consistent
with Winning Together values
• Embrace and support Computacenter's mission and core values
•Perform deployment work as necessary as a working lead.
•Work overtime, weekends, and/or holidays, as required, to meet customer commitments.
•Following accepted safety practices for working with computer equipment.
•May require routinely lifting up to 50 pounds and occasionally lifting up to 70 pounds.
•Position requires bending, stooping, kneeling and crouching when installing, troubleshooting, and repairing computer hardware, peripheral equipment and software.
•Must have reliable transportation to be on-time for their shift.
•Must be able to travel extensively
Preferred:
BICSI certification
OSHA certification
Certifications and/or formal training in any of the above listed items is BIG plus
MR Technologist (Saturdays)
Telecom Technician Job 38 miles from Bedford
RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for an MRI Technologist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an MRI Technologist, you will operate your assigned scanner(s) to produce images of the patient's body for diagnostic purposes. Taking a patient centered approach, you will provide MRI services within professional standards and with excellent customer service. Each patient comes to our centers looking for answers. You will guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns regarding exam procedures and process.
This is a per diem position working Saturdays 8:00am-12:00pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(90%) Patient MRI Imaging
Screens patient before exam for any precautions or contradictions pertaining to examination, using two patient identifiers to ensure correct patient and procedure
Explains and prepares patients for MRI procedures that will be performed, explaining the procedure, positioning patients so that the parts of the body can be appropriately
Performs routine and advanced MRI procedures on designated portions of the body for use by physicians in the diagnosing and treating of patient illness and/or injury with minimal amount of supervision or repeats scanned, while providing patient support by talking to patients throughout procedure
Adjusts MRI scan parameters correctly and as needed
Maintains positive attitude and working relationships with radiologist, referring customers and other associates and peers
Follows physicians' orders precisely and conforms to safety regulations to protect yourself, your patients, and coworkers
Accurately maintains patient records within Radiology Information System (RIS)
Maintains an orderly and clean work area promoting good safety habits for patients and co-workers
Maintains ACR toolkit and accreditation requirements
Maintains equipment in good working order; cleans and disinfects equipment after each use
Ensures compliance with all HIPAA guidelines
(5%) MRI Department Support
Assists with maintaining an updated imaging protocol manual and software upgrades
Monitors medical supply inventory and requests supplies as necessary
Assists with training of new associates, providing resource and technical expertise, as applicable
(5%) Completes other tasks as assigned
Structured Cabling Technician DFW Area
Telecom Technician Job 17 miles from Bedford
The Technician - Structured Cabling position assists in the planning and execution of Structured Cabling jobs. This position is critical in helping to assure that projects are completed safely, on time and on budget with the highest quality and customer service.
Roles and Responsibilities
Perform all duties of an Apprentice and Installer
Periodically perform duties as a Site Lead - Lead small projects or parts of projects as needed
Material Pick Ticket Request
Project Execution/Productivity (Labor Time)
Redline Drawing/Labeling
Site Safety Compliance/PPE
Construction Meetings/Walk Through
Site Housekeeping
Test Results
Onsite Work Permits
Punch Walk/List Generation (Substantial Completion)
Daily Progress Reports
OJT Implementation
Project Commissioning
Bend, cut, thread and lay conduit
Take accurate measurements for proper conduit bending
Be proficient in bending and installing RMC, IMC and EMT conduit
Be proficient at operating a Power Pony, Hydraulic Bender, Foot Bender, Electric Bender and Foot Bender
Maintain current industry knowledge
Maintain and demonstrate knowledge of network topologies
Maintain and demonstrate knowledge of codes and standards
Review blueprints or work orders to install, move, change, repair, or remove voice, data, video, and audio communications cables, copper and/or fiber
Perform housekeeping duties as required
Assist with material loading and off-loading
Drive on company business and assume responsibility of a company vehicle as needed and allowed
Represent NCS with professionalism and integrity
Perform all assigned duties Safely adhering to the highest Quality standards
Provide the highest level of customer service with continuous communication (verbal and written)
Perform all functions of the position and other duties that may be assigned
Communications Technician
Telecom Technician Job 33 miles from Bedford
Title: Communications Technician
Reports to: Director of Business Administration
Department: Communications
Exemption Status: Non-exempt
Primary Focus:
Safely maintains (and at times, installs) communication equipment of processing facilities, compressors, compressor stations, meter stations and other pipeline related facilities/equipment to ensure efficient operations.
Key Accountabilities:
• Performs all job functions within the Safety and Environmental policies of Colt Midstream, LLC and Governmental laws and orders
• Actively participates in Safety program which is to include regular scheduled safety meetings and training up to and including the participating in the investigation and documentation of incidents and accidents involving company and contract personnel
• Ensure 100% communication availability on all equipment
• Provide technical knowledge and decision-making capabilities to troubleshoot and repair a variety of radios and communication equipment
• ClearSCADA
• Wonderware
• Autosol
• GE MDS SD9 & INET Radios
• FreeWave Radios
• XetaWave
• Responsible for ensuring all tower inspections are completed and towers remain well maintained
• Assist in servicing the above-mentioned equipment and devices
• Orders necessary materials to ensure normal operations
• Directs and supervises contract labor when necessary
• Responsible for radio, satellite, and network communications
• When needed, performs other Tasks, Duties and Roles as directed by System Supervisor and/or Plant Supervisor
• Responsible for upkeep and appearance of all facilities
• Approximately 80% outside operations in all types of weather and 20% in office environment; also requires entering information into Colt databases
• Maintains good economic thinking skills while working under tight budgetary demands
• Collaborates well with direct supervisor to develop procedures and ideas on improving overall communications for the asset
Physical Demands:
• While performing the duties of this Job, the employee is regularly required to stand; walk; sit; feel and reach with hands and arms; the employee is required to reach with hands and arms above his head as well as stoop and kneel to reach items below his normal reach
• The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• The employee is occasionally required to use sense of smell
• Performs minor maintenance as necessary with medium to heavy lifting requirements; the employee must frequently lift and/or move up to 50 pounds
• Specific vision abilities required by this job include good vision
Work Environment:
• Works mostly unsupervised
• Available 24 hours per day for on-call needs such as emergency situations response and equipment malfunctions on a rotating weekly basis with other technicians in the group
• Occasional long hours due to tight deadlines
• Must be able to remain calm and focused during emergency or high-stress situations
• Frequently exposed to work near moving mechanical parts and electrically charged equipment
• Work in high, precarious places with proper fall protection and proper PPE
• Work near toxic or caustic chemicals with proper PPE
• The employee is occasionally exposed to wet or humid conditions (non-weather); fumes or airborne particles; risk of electrical shock and vibration
• The noise level in the work environment may be above 90 dBA. Must be able to use hearing protection
• Expected to work well with others, mentor less-qualified personnel, and treat others with respect
Qualifications:
Education:
• High School Diploma/GED required
• Technical degree preferred
Experience & Skills:
• Minimum 5 years relevant experience preferred
• Knowledge of Radio, Satellite and Network communications preferred
• Willing to cross-train in I&E
• Must have fluent computer knowledge
• Good communication and problem-solving/troubleshooting skills
• Team player
• Self-motivated and driven
• High integrity
Certificates and Licenses:
• None
The above profile is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of accountabilities, qualifications, or other aspects of the job.
Field Service Technician
Telecom Technician Job 20 miles from Bedford
Role- Senior Field Service Technician
(
Onsite)
Mandatory Skills:
Exceptional troubleshooting skills with maintaining mechanical equipment, electronic and electrical Knowledge of voltage, amperages, current (How to use a voltmeter).
Knowledge of parking control systems and operations if applicable.
Knowledge of Fiber optic network backbone topology and system required communications.
Skill in the installation, configuration and repair of parking control components.
Ability to work flexible hours and adjust schedules as needed to meet requirements of job.
Ability to communicate clearly and effectively, and to maintain harmonious internal and external working relationships.
Ability to be On-Call via personal cell phone or other department-defined method.
Regards
Vanitha Mani.M
*********************
Field Service Technician (Entry level)
Telecom Technician Job 10 miles from Bedford
RFE is looking for qualified entry level service technicians to join our team based out of the Irving, Texas office.
Why RFE?
Full time
Paid monthly
Paid training
Paid time off
Independent work
Team collaboration
Career development
Advancement opportunities
Company provided vehicle, phone, tools & work attire
The Role
Strive to provide the best customer experience every day
Resolve and troubleshoot issues
Complete installation of products and services
Connect face-to-face with customers; consulting, assisting and educating
Prioritize, organize and efficiently complete tasks to meet deadlines
Work in a variety of environments; indoors, outdoors, tight spaces, elevated
Navigate a variety of terrains managing tools and equipment
Troubleshooting RF issues, VSWR, power issues, radio termination, UE connectivity
Mounting new radios to rack, establishing network and RF connectivity, upgrading / downgrading firmware
Setting up test & measurement equipment
System design
Site Survey and testing
Requirements:
Valid driver's license
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
Ability to travel daily and open to a variety of schedules
Excellent customer service, time management, problem-solving and troubleshooting skills
Ability to learn and operate testing equipment and software/programs
Ability to utilize hand tools, identify wire size/color and accurately utilize measuring devices
Ability to carry, climb, operate, and work upon an extension ladder (approximately 40 feet high and 75 pounds)
Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
Ability to safely navigate various terrains, managing equipment and tools
Work from office when not at a project
Must obtain GROL and FCC license within 12 months of employment
Must obtain OSHA Certifications within 3 months of employment
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
50% TRAVEL REQUIRED
LABOR INTENSIVE
RF AND CABLE CRIMPING
Job Type: Full-time
Interested parties please email resume to:
**************************
Node.js Technology Lead with AWS and Microservices
Telecom Technician Job 28 miles from Bedford
Role : Node.js Technology Lead with AWS and Microservices experience
Fulltime role
seeking a Node.js Technology Lead with AWS and Microservices experience. The position will primarily be responsible for providing solutions on the Dealer Digital systems / Automotive domain processes as per customer's requirements. The selected candidate be able to Lead requirements elicitation, Create of Application Architecture Document (AAD), Create of Design Artifacts, Review team deliverables, Deliver High quality codes, Support Deployment and Post deployment related activities, Support Transition activities, Interface with internal team and key stakeholders and Analyze and resolve issues to ensure high quality deliverables at each stage of SDLC within the defined guidelines, policies and Norms.
Required Qualifications:
andidate must be located within commuting distance of Plano, TX or be willing to relocate to the area.
Bachelor's degree or foreign equivalent required from accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of related work experience.
Minimum 2 years of experience leading application development team (minimum 6 - 8 members) for AWS target environment (Web/Mobile/Desktop applications)
Excellent in designing and writing code supporting serverless framework using Node.js
Strong Understanding and work experience of 5 years in JavaScript, Typescript
Work experience of 3 years in Microservice architecture
Demonstrated In Depth knowledge & work experience in Node.Js and its APIs - eg. File System, Clusters, Console, OS etc..
Ability to develop, integrate and test REST APIs
Ability to design and work with Swagger documentation.
Ability to write complex queries in any relational database (PostgreSQL, SQL Server)
Demonstrated experience with Agile or other rapid application development methods.
Ability to design the optimal data model based on the application need and system performance
Solid understanding in NoSQL database like Elasticsearch, DynamoDB etc.
Ability to transform complex business requirements into technical design specifications.
Experience in AWS developer tools, SDK, CLI tools, VPC, EC2, EBS, S3, ELB, Auto scaling, Elastic Beanstalk, IAM, RDS, Route 53, Cloud Front, Cloud watch, Cloud Trail
Knowledge on AWS EC2 Instances provisioning, AWS VPC setup, AWS Auto Scaling for availability of EC2 Instances and availability of applications.
Experience in DevOps methodologies and Continuous Integration (CI) / Continuous Delivery (CD) tools (Jenkins) Infrastructure.
Knowledge on various components like Docker Engine, Hub, Machine, Compose and Docker Registry.
Proficiency in programming with different Java IDEs like Eclipse, Net beans, Visual Studio
Expertise in source control and deployment tools like GIT Lab, Team Foundation Server, Jenkins, etc.
Experience and desire to work in a Global delivery environment.
Capable of adapting to modern technologies and learning new tools and applications and Flexible as per the project need.
Good communication skills, interpersonal skills, self-motivated, and team player.
Good working experience of the tools responsible for automation processes.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time..
Preferred Qualifications:
Woking experience in developing frontend using Angular is a preferred.
Ability to Integrate server-side logic into user-facing components created in Angular is preferred.
Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams.
Excellent verbal and written communication skills
Experience and desire to work in a Global delivery environment
Field Service Technician
Telecom Technician Job 38 miles from Bedford
Lead Field Service Technician (Tier 3 - Tier 6)
· Tier 3 - Lead
Can lead small installation projects, can provide oversight of less skilled technicians, some safety install experience and/or advanced standard install skills, can be a second on a demo or pilot installs, can effectively work with Field Team PM Teams and Management. A Tier 3 Technician can at times expect to perform as a lead on medium to large projects to temporarily cover down for the primary Lead or as the primary Lead which may help prove that the Technician has the ability to move on to the next Tier level.
· Tier 4 - Lead
Can expect to lead on small, medium and large projects, play a role in the training of new Technicians, has mid-level or higher experience with safety installs, full confidence with non-safety installs, can be point man on demo/pilot, comfortably work with Sales Team, PM Team and management. May at times provide support to other Technicians remotely and can at times expect to perform the duties of a tier 5 Technician in order to prove the ability to move to the next Tier level.
· Tier 5 - Lead
Can expect to lead on small, medium and large projects, multi-team projects, work with project team to help create successful project operations/processes/procedures/training tools, can provide support to other installers remotely and train new technicians. A Tier 5 Technician will be expected to have all of the skills and knowledge of Tiers 1-4 and given adequate time and with further experience can expect to move Tier 6 when management sees fit.
· Tier 6 - Senior Lead
A Senior Lead technician has mastered all of the Tiers below them. They are expected to effectively lead all projects successfully. Senior leads can kick-off and hand-off projects to help other techs or lower Tier Leads get started on projects. Develops the bench of all techs, works on promoting talent within, and promoting a positive change in the team. Continually developing skills to adapt to the changes in the market.
2024 MMS Lead Field Service Technician Policy
Minimum Qualifications (Knowledge, Skills, and Abilities)
· Must have achieved a High School Diploma or equivalent, know how to use basic hand tools, have some basic low voltage or 12v DC electrical knowledge.
· Must be willing and able to travel within the lower 48 states of the USA.
· Must possess a valid class C or higher driver's license.
· Must be able to pass under the company's guidelines of a given drug screen and background check.
Essential Duties and Responsibilities of All Tier Levels
The essential functions include, but are not limited to the following:
Expected to perform installation and/or removal of hardware, mounting equipment and low voltage DC electronics on and from a wide variety of vehicular and non-vehicular objects.
Legally travel safely and responsibly abroad within the U.S. via aircraft, rental car and/or company provided vehicles.
Expected to play a role in customer service while performing tasks on site.
Technicians will be expected to manage, maintain and keep track of company owned and customer owned equipment or inventory as see fit by management.
Expected to effectively communicate with any given MMS employee within a timely manner between the hours of 8am CST and 5pm CTS Monday through Friday and on occasion Saturday and Sunday via a company provided cell phone, work e-mail, MS Teams app or in person.
Expected to maintain a positive and working relationship with other technicians, project management, field management and customer POC.
Responsible for creating and maintaining work orders for each individual installation the technician may perform using whatever means as instructed by the company in order to do so.
Responsible for booking travel itinerary with company provided travel agency in a timely manner.
Responsible for turning in weekly Per Diem reports to management every Sunday, each week even if the employee did not work that week.
Responsible for maintaining and reporting company credit card expense receipts in a timely manner via the Veryfi app or website.
Responsible for maintaining company provided tools and cell phone.
Technicians are expected to complete a vehicle check-in form before picking up an MMS vehicle and is expected to complete a vehicle check-out form after dropping off an MMS vehicle. Each individual will be held responsible for the maintenance, cleanliness and associated inventory while operating the assigned vehicle.
All technicians are responsible for accounting, maintaining and keeping track of MMS and customer owned inventory while on project and must return any equipment back to MMS in a timely manner based on the expectations of the customer and Project Manager.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Technicians will be expected to be able to work, learn, troubleshoot and adapt in a stressful environment and sometimes while under pressure to meet expected guidelines while maintaining a positive attitude. At times will be expected to work in extreme hot or cold environmental conditions including all weather conditions except electrical storms, tornados or hurricanes. At times will be expected to drive up to 8 hours in a single workday or weekend day. On occasion a technician can expect to work over 40 hours within a given week and even weekends if requested by management.
Must be able perform required tasks within small, confined spaces and be able to pick up, lift and carry objects up to 80lbs.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification due to project expectations.
Auto Service Technician - Crash Champions
Telecom Technician Job 23 miles from Bedford
Champions Do More At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert. For more information, and to locate a local repair center, visit ***********************
Responsibilities
• Examines damaged vehicle and efficiently plans repair process.
• Works and communicates with others on vehicle repair status.
• Performs quality repairs while keeping on-time status in mind.
• Makes decisions on repair vs. replace considering safety, cost, and cycle time.
• Removes upholstery, accessories, electrical and hydraulic window operating equipment, and trim to gain access to vehicle and fenders.
• Participates in all required safety meetings.
• Files, grinds, and sands repaired surfaces, using power tools and hand tools.
• Directs the work of an apprentice in the performance of tasks when needed, i.e., unusual problems or questions and explains procedures to assistant.
Qualifications
• Ability to use frame machine.
• Certification in body repair preferred.
• Knowledge of vehicle repair process by manufacturer.
• I-CAR welding certified.
• Skill in analyzing and interpreting measuring data.
• Ability to supervise repair personnel.
• Must be able to pass thorough background check
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (Cash From Crash)
5 Paid Holidays
Submit a Referral
Location US-TX-Fort Worth
ID 2024-10573
Category Body Technician
Position Type Regular Full-Time
Prioritization Tier 1 - Priority
Remote No
Field Service Engineer
Telecom Technician Job 20 miles from Bedford
* Responsible for commissioning, maintaining and providing emergency support on power electronics at customers' sites within their respective regional coverage area.
* Render technical on-site and phone assistance to customers
* Perform general and preventive maintenance on (UPS) Uninterruptable Power Supply systems
* Respond to emergency calls at customer's request
* Strive to provide all customers a 'first time fix' for their equipment
* Provide accurate and timely communication to internal and external customers
* Keep current on Safety Field Change Notices and Service Tips
* Provide accurate and timely reporting of expense reports, Field Service Reports etc.
Skills and Qualifications
* 3+ years' field service experience
* Technical Degree in Electronics or Military Electronics Training a plus
* Previous military experience and training a plus
* UPS OEM factory training or experience a plus
* Ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
* Working knowledge of OHM's law and electronic theory
* 3 phase/480v experience required
* Familiarity with electrical/electronic test equipment and fundamentals
* Ability to read and interpret electrical line diagrams and blueprints
* Ability to evaluate the operating conditions of equipment
* Standard computer skills including MS Outlook, Word, and Excel
* Clear, concise, written and verbal communication skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Field Service Technician
Telecom Technician Job 26 miles from Bedford
ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.
Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Construction for a Field Service Technician.
Your Role in Keeping the Future in Safe Hands…
The primary duty of a Field Service Technician is to implement complex proprietary computerized access control systems, and various hardware and software applications. This job requires a mix of soft personal skills along with deep technical knowledge paired with strong diagnostic skills. You will be responsible for establishing rapport and comfort with customers as well as deploying, monitoring, diagnosing, and repairing a large software suite with an even larger array of hardware types.
Duties and Responsibilities
Customer service-oriented approach with importance on understanding customer operation procedures
Provide hardware and software solutions to solve customer access control scenarios
Ability to travel week-to-week, 80% of the year
Provide in person training to end users after system implementation
Performing advanced troubleshooting on AAGS proprietary products and software
Exercise professional judgment to discern customer concerns and needs for complex systems
Provide feedback to property personnel and internal superiors on resolution/next steps
Retrieve logs and provide detailed technical descriptions for bug reporting
Work independently with little oversight or support in remote locations
Collaborate with and support other departments as needed
Available for on-call assignments on a rotating schedule basis
Support and assisting AAGS 3rd party contractors on-site and remotely
Manage high pressure situations with a professional demeanor
Provide high level end user support remotely or on-site
Other duties and special projects as assigned
Draft project estimates and working with Sales with customer solutions
Overall project management
Skill Requirements and Performance Criteria
5 to 7 years customer support or field technical experience
Must be flexible with scheduling
Ability to travel throughout US (drive and fly)
Exceptional organizational skills
Conscientious professionalism
Excellent customer service skills
Strong diagnostic/critical thinking skills
Clear and concise written communication
Preferred Professional Skills
Advanced knowledge of Windows
Knowledge of Apple iOS
Knowledge of Android OS
Knowledge of wireless signal and RF networks
Familiar with IoT devices
Comfortable with multi-meter (Voltage, Amperage)
Previous technical/field support experience
Ability to read floor plans and electronic wiring schematics
Education/ Certificate
Technical knowledge in low voltage applications
Understanding of high voltage applications
About Us
Featuring four times in Forbes' most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We're proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.
Facilities Technician
Telecom Technician Job 28 miles from Bedford
Primary Purpose:
The Facilities Manager/Technician is responsible for the repairs and maintenance of all facilities within a geographical region, acting as the contact for emergency situations that affect the campus's ability to open for business. Additionally, the Facilities Manager/Technician will assess and consider daily 1) the safety of our employees, 2) the security of our assets and 3) the service to our members. This position will coordinate/assist outside contractors or vendors for various services. The Facilities Manager/Technician will answer directly to Campus Administrators and then to Director of Facilities and their staff.
Qualifications:
Education/Certification:
High School Diploma or GED, preferred
2+ years' experience in project management, certificate in trade school or equivalent work experience related to project management, vendor management, facilities and/or maintenance preferred
Maintain a valid Texas driver's license at all times throughout employment
Experience:
Previous experience preferred
Essential Performance Responsibilities:
Perform daily duties in assigned areas that may include, but not limited to:
• Acts as the primary contact for all personnel for any building issues (climate control, odors, smoke, spills, damage, emergencies and repairs)
• Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed according to specifications to include janitorial.
• May act as the project coordinator for all size projects including large scale repair and new facility construction projects
• Assists with maintaining building security and immediately responds to building emergencies on a 24-hour basis
• Assists the Facilities Director in preparing the annual maintenance budget
• Solicits bids and quotes from vendors
• Monitors and replaces light bulbs in all assigned facilities, as needed
• Makes minor plumbing repairs, as necessary. Determines when a plumber is required.
• Coordinates and assists with departmental and employee moves, including event setup and tear down.
• Performs basic electrical work and determines when an electrician is required
• Hangs pictures, shelving, etc.… To meet Campus needs.
• Dismantle and install furniture
• Transports goods or equipment as assigned • Performs immediate cleaning duties necessary to maintain clean facility. Assist Custodial Crew when needed to benefit the campus.
• Performs other maintenance duties as assigned by the Facilities Director
• Responsible for managing incoming and outgoing shipments. This includes preparation of outgoing packages, return shipments and receipt of related deliveries (i.e. Supplies, purchases, and equipment). This may also require managing large possibly heavy parcels. Incoming shipments are to be confirmed upon receipt, and delivered to the appropriate party • All other Duties as assigned to fit Campus or District needs.
Knowledge, Skills, and Abilities:
• Must have basic understanding of how buildings and their systems work.
• Understand and follow oral and written instructions
• Ability to prioritize and manage multi-functional tasks
• Ability to work effectively under pressure, and against strict time constraints
• Ability to use standard powered and non-powered tools
• Must be able to travel to various work-site locations on demand • Must be able to deal with high stress fast pace work
• Understand and follow oral and written instructions • Ability to prioritize and manage multi-functional tasks
• Ability to work effectively under pressure, and against strict time constraints
• Ability to use standard powered and non-powered tools
• Must be able to travel to various work-site locations on demand
• Must be able to deal with high stress fast pace work.
Interrelations:
• Contact with personnel within the district and with customers and vendors
• Will be working under the direct supervision of the department supervisor in order to complete day to day tasks
• Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy
• Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues
• Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service
Employee Punctuality and Appearance:
• In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave
• Any deviation from assigned hours must have prior approval from the employee's supervisor or building administrator
• All employees are required to report to work dressed in a manner that reflects a positive image of IL Texas and is appropriate for their position
Additional Duties:
Perform other duties as necessary or requested by the Administration or Director of Facilities.
Supervisory Responsibilities: Will be supervising janitorial staff
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Uses hand tools of trade and related power equipment, including brooms, mops, floor cleaning and waxing machines, vacuum cleaners, snow blowers, shovels, power mower and hand tools. The ability to use basic office equipment such as computers, copiers, scanners, and fax machine. Must always comply with IL Texas guidelines for equipment use. Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: Available to work as needed
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
ACKNOWLEDGEMENT: Any work-related experience or additional education/training resulting in acceptable proficiency levels in the above required knowledge, skills, and abilities may be an acceptable substitute for the above specified education and experience requirements at the sole discretion of District Administration.
Datacenter Technician
Telecom Technician Job 26 miles from Bedford
Title: I
nfrastructure Technician:: Richardson TX
Duration: 6 Months
Standard Hours: Monday-Friday 6:00 PM - 2:00 AM
Requirements and Preferences:
Minimum 3 years relevant experience
Fiber; single mode connector
Installing tray liners, fiber trunks, and patching fiber
Fluke & OTDR Testers
Pairs 100-288
Fusion Splicing
Occasional Assistant to lead
Data Center highly preferred
Job Description
The Infrastructure Technician II performs skilled infrastructure/structured cabling work in the installation, service and maintenance, repair and alteration of fiber optic cabling, low voltage category cabling, communications cabling and other various low voltage cabling systems.
Position Details:
Hourly position based upon experience & skill level
Contract with possible contract extension or hire
Standard work hours: Mon-Fri 6:00pm-2:00am
Location: Customer Site - Richardson, TX 75083
.
Essential Functions:
Complete physical installations and removal of structured cabling components, cabinets, pathway systems (cable tray), move equipment, racks, and related communications infrastructure materials.
Lead the installation and service of fiber optic cabling (single mode connection; 100-288 pair), low voltage category cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
Represent Black Box in client meetings to ensure that all parties are consistently updated on work progress and client expectations are being met.
Assist with material control to make sure that technicians have all materials needed to complete their work.
Ensure Black Box quality and safety guidelines are being followed.
Communication and reporting of daily activity completed for run books and project task logs, and assessment of completing task in the time allotted for completion.
Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
Perform site survey, document findings for submittal to sales engineering regarding requirements and needs.
Engage in internal planning to optimize Black Box's ability to complete the project within established guidelines.
Execute project milestones and test plans.
Complete project closeout deliverable packages, Test Results, As-Built, Pictures, and Quality Audits.
Travel to client sites as needed to complete assigned work and transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
Education Requirements:
Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred.
Experience Requirements:
3 years of combined experience in a Site Support Technician and/or Infrastructure Technician role (or similar)
Other Qualifications, Skills & Certifications:
Required:
Proven ability to install, terminate & test low voltage cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable and fiber optic cable.
Proven ability to utilize fluke and OTDR testers
Previous experience with Fusion Splicing
Ability to communicate well and represent Black Box in client meetings and interactions
Advanced knowledge of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
Datacenter Technician
Telecom Technician Job 26 miles from Bedford
Title: Data Center Technician
Duration: 6 month contract to hire
Rate: $25-$30.00/hr
Shift: Monday to Friday 1pm to 9pm CST
Required Skills & Experience
-1-2 years of experience within a telecom or data center technician role -Basic understanding of networking concepts and IT -Eagerness to learn and take on new challenges -Excellent customer service skills and desire to be client facing
Job Description
An employer is looking for a Data Center Technician in the Richardson, TX area. They will be working in a large data center facility and with a small team to perform customer service operations and maintenance of the data center network facilities. They will be responsible for weekly checks on the systems, responding to customer service tickets, and running monthly and quarterly tests. The candidate will be working with generators, UPS, HVAC, fire detection devices, and security systems. They will also be doing basic cabling; circuit installation; data center installation of cages, cabinets, ladder racks, fiber trays, customer maintenance issues, and facility maintenance.
Datacenter Technician
Telecom Technician Job 28 miles from Bedford
Job Title: Data Center Server Install and Test Technician
Position Type: Full Time
Travel Requirement: Up to 30% (Domestic & International), Must have a passport and willing to travel internationally.
Primary Skills: EXCELLENT CUSTOMER FACING SKILLS, Server Installs in a Data center environment, Networking, Switches, Fiber.
Job Summary:
We seek a skilled Data Center Server Install and Test Technician to join our dynamic team in Plano, TX. In this role, you will lead a small team (up to six members) responsible for installing, configuring, and testing prebuilt servers in data center environments nationally and internationally. This customer-facing role requires exceptional technical expertise, communication skills, and confidence in managing deployments. Typical deployments last about one week.
AI drives this work, so experience with clusters, Spine and Leaf network architecture, and onsite installations is critical.
Key Responsibilities:
Oversee the installation, setup, and testing of prebuilt and preconfigured servers in data centers.
Lead and manage a team of up to six technicians to ensure seamless deployment and server functionality testing.
Provide technical expertise in networking, network topology, fiber cabling, PDU power systems, and Spine and Leaf architectures.
Collaborate with clients to ensure successful server deployments and address any technical challenges.
Travel domestically and internationally up to 30% of the time for project deployments.
Qualifications:
Proven experience setting up and testing servers in data center environments.
Strong understanding of networking principles, including topology, fiber cabling, PDU power systems, and AI-driven server clusters.
Hands-on experience with network hardware and protocols, including:
Mellanox Switches, Cisco Spectrum 3 Switches, Cisco Nexus & Catalyst, Aruba, Arista.
Routing and switching protocols: BGPv4, OSPF, EIGRP, PIM, IPv4/IPv6, Multicast.
Technologies: VLAN, VXLAN, MPLS, Ethernet, SDWAN, SDA, and others.
Troubleshooting tools like Wireshark and platforms such as Cisco DNAC.
Experience with data center migrations, Spine and Leaf architecture, and branch, edge, campus, or WAN configurations.
Familiarity with security technologies such as Cisco ASA, ISE, and Palo Alto, including VPN/DMVPN, ACLs, and IPSEC.
Strong leadership skills with a proven ability to manage small teams effectively.
Excellent communication and customer-facing abilities.
Ability to lift and move equipment weighing up to 50 lbs.
Preferred Skills (Nice to Have):
Advanced knowledge of data network engineering and architecture.
Expertise in global load balancing, TACACS+, RADIUS, NAT, DNS, DHCP, and SNMP.
Familiarity with SolarWinds and related monitoring tools.
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a diverse client base in cutting-edge, AI-driven data center environments.
A role that combines hands-on technical work with leadership and international travel.
If you are a confident, detail-oriented professional with a passion for data center technology, AI-driven infrastructure, and team leadership, we encourage you to apply!
ORMB Technical
Telecom Technician Job 20 miles from Bedford
Job Title: ORMB - Healthcare
Must have skills:
ORMB Technical
Good to have skills:
Technical Skill Set: Java, SQL, XML, JSON, Oracle Database, Oracle Utilities Application Framework (OUAF), JavaScript, RESTful API, Web Services, SOAP. Configuration Tools: MO, BO, Business Service, Business component, Service Scripts, Plug-In Scripts, BPA Scripts, Zones, UI Map, Portals, SQ rule, Rate configuration. Java Based: Algorithm, Batch Jobs, Change Handler, Business Entity.
Responsibilities:
Lead development/enhancements of custom solutions across modules Algorithms, Batch Jobs, Business components, BPA Scripts, UI Maps, Zones, Business services etc.
Develop inbound/outbound interfaces (both batch and APIs) to integrate ORMB with upstream and downstream applications.
Ensure development and testing of components across process areas Customer Management, Billing, Payments, Pricing, Delinquency, Interfaces, APIs
Provide guidance to junior developers with functional/technical issues to help in development and delivery of solutions.
Manage system configurations, application environments and support for the installations, deployments, and application upgrades of ORMB both in production and non-production environments.
Perform code reviews to ensure deliverables meet the quality, performance, and best coding practices.
Support testing teams with analysis across the various phases of implementation SIT/UAT/Performance/Regression.
Weekend support and on call support needed
IQC Technician
Telecom Technician Job 32 miles from Bedford
Inspect incoming raw materials pertaining to Disposables and Electronics. Inspect Finished products. Document all non-conformances when necessary. Assist with investigations pertaining to, both, customer complaints and internal non-conformances. Understand, follow, and practice the rules/regulations set forth by the QSR, ISO 13485, and Quest Medical management.
General Duties and Responsibilities:
Review processes to assure procedural compliance and recommend improvements
Perform and review visual, dimensional and functional inspection of incoming raw materials using caliper, micrometer, vision system including optical comparator, OGP Smart system, and other inspection and measurement tools, pertaining to Disposables and Electronics. Ability to identify key inspection points and the proper tools/equipment to ascertain these points.
Perform inspections and verification of finished products.
Review inspection data and DHRs (including sterilization records) for accuracy and compliance to the applicable standard(s).
Perform inspections and process Returned goods/ materials (RGAs/RMAs).
Evaluate materials for extending Expiration dates.
Use recognized sampling plans to determine statistical size of samples
Perform and review tests according to various protocol requirements
Document and review inspection results per GMP/GDP.
Provide/coordinate training for new IQC Technicians.
Generate non-conforming material reports (NCMR) for products that do not conform to test specifications and contact the appropriate personnel.
Communicates needs of department/company to management.
Assist engineering staff with process improvement projects regarding improved quality inspection of product and components (such as First Article Inspections and qualification testing)
Ability to work in all QA areas (IQC, Finals and Electronics) if needed.
Ability to use pallet jack to move materials.
Ability to lift materials weighing up to 50lbs.
Execute and maintain 5S environment.
Qualifications:
High School graduate or equivalent work-related experiences with some previous quality control experience desired (2 to 5 years).
Strong inspection ability using a caliper, micrometer, vision system including optical comparator, OGP Smart system, and other inspection and measurement tools.
Detail oriented, computer literate and possesses a professional demeanor, be adaptable to changing environments and capable of completing tasks with little or no supervision.
Computer skills including MS Excel and MS Access (basic knowledge of each).
Good written and oral communication skills are required and must be able to read, write, and understand English. Interpersonal skills dealing with other departments/individuals in a team atmosphere important.
Ability to read and interpret engineering DWGs, product specifications, and procedures and use metrology and other testing equipment.
Medical device experience desired.
Installation Technician
Telecom Technician Job 20 miles from Bedford
About Us:
Intangles is a global leader in AI and machine learning, transforming the automotive industry through Digital Twin technology, simulating real-world conditions to provide actionable insights. Our solutions use physics-based analytics combined with deep learning to predict and optimize vehicle performance. As a rapidly growing company, Intangles offers a start-up mentality with the backing of established processes, providing cutting-edge technology in a collaborative and innovative environment.
About the Role:
Intangles North America is seeking a motivated Technical Installation Specialist to join our growing team. In this role, you will be responsible for the installation, maintenance, and troubleshooting of telematics devices in various vehicles, while providing high-quality pre- and post-sale technical support to customers.
This position involves hands-on hardware installation, customer interaction and technical support, ensuring seamless product deployment and assisting with account management.
You will report to the Operations manager and collaborate across departments to improve processes and customer satisfaction.
Extensive travel (up to 80%) is required within Canada, the USA, and South America.
A strong understanding of automotive mechanics is essential.
Core Responsibilities:
Perform complex installations of telematics devices, including gateways, AI cameras, and related equipment in a wide variety of vehicles. Customize installation processes based on customer requirements and vehicle models.
Collaborate with the sales and customer success teams to provide technical support in pre & post sales activities, ensuring accurate product representation. Assist with communicating product setup requirements and addressing customer queries.
Provide on-site and remote technical assistance for installation and troubleshooting issues. Manage escalated technical issues, ensuring quick resolution.
Conduct installation quality checks and verify high quality installations. Ensuring data transmission to platform. Develop and maintain installation best practices and ensure adherence to safety regulations and standards.
Create and update installation and troubleshooting documentation. Fleet Data Management: Input fleet data into the platform
Qualifications:
5+ years of experience in installing hardware and troubleshooting automotive systems in a wide variety of vehicles.
Strong knowledge of vehicle electrical systems (12V/24V), CAN bus networks, and electrical diagnostics tools.
Experience in technical customer service, sales, or vehicle maintenance.
Bilingual proficiency in English and French or Spanish.
Proficient in technical writing and documentation.
Strong problem-solving and analytical skills.
Ability to work independently and collaborate with cross-functional teams.
Willingness to travel up to 80% of the time within Canada, USA, and South America.
Valid driver's license and ability to lift up to 50 lbs.
Pallet Repair Technician
Telecom Technician Job 13 miles from Bedford
Ryder is immediately hiring permanent full-time Skilled Laborers and Construction Professionals to ensure excellent craftsmanship at our manufacturing facility in Fort Worth, Texas
Warehouse, Manufacturing and Construction positions pay Weekly
Hourly Pay $17.00 per hour
Schedule: First Shift Friday-Sunday 4:30 am - 3:00 pm, Second Shift Monday 4:30 pm - 3:00 am
Apply Here with Ryder Today
Click here to see and hear it from a Ryder Warehouse Manufacturing Employee:
****************************************
We want the right Manufacturing Employee to join us at Ryder and work with State of the Art Equipment in the Safest Warehouse Environment
Products Being Handled: Pallets
Equipment: Hammer, Prybar and Power Tools such as: Nail Gun, Grinder, Saw
Various construction, building, carpentry, manufacturing, warehouse, Skilled and Semi-Skilled Labor roles at Ryder support distribution across the US. Apply Here with Ryder Today
Apply Online Today or Text "Fort Worth Pallets" to ************
We have all the benefits other Manufacturing & Distribution Facilities offer WITHOUT the WAIT!
On the Job Paid Training
Medical, Dental, Vision, 401 K etc. Start at 30 Days
Paid Time Off
401 K offers a company match
HIGH VALUED Stock at 15 % Employee Discount
Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
Safety Gear PROVIDED
Safety is Always the First Priority
State of the Art Equipment and Caring Leadership
Click Here to See All Ryder Careers:****************************
We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday
EEO/AA/Female/Minority/Disabled/Veteran
Requirements
High school diploma or equivalent preferred
0 to 1 year in carpentry or construction background preferred
Ability to comprehend basic math
Ability to operate power tools in a safe manner
Must be able to follow repair process
Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis
Must be able to use proper techniques to lift a minimum of 75 lbs
Capable of standing and walking for extended periods of time (at least 2 hours straight, four times in an 8-hour day)
Able to use hands and feet simultaneously and perform repetitive movements
Responsibilities
Safely and securelyrepair palletsat a rate that meets company standards and in a manner that meets company safety standards
Operate a pry bar to detach damaged boards from the pallets
Operate a hammer, grinder and a saw to remove existing nails and use a 25 lb nail gun to nail together the components
Manually lift 70 lb pallets from a stack to a repair table
Pallet must meet and pass CHEP's quality control audit
Maintain a clean, neat, and orderly work area
Conduct operations in a manner which promotes safety
Comply with OSHA and MSDS Standards
Must wear all safety equipment while repairing pallets
Performs other duties as required
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Posted Date
2 weeks ago
(12/30/2024 9:55 AM)
Requisition
2024-172492
Location (Posting Location) : State/Province
TX
Location (Posting Location) : City
FORT WORTH
Location (Posting Location) : Postal Code
76177
Category
Logistics/Distribution/Transportation Management
Employment Type
Regular-Full time
Travel Requirements
0-10%
Position Code
1001702
Telecom Technician Level 4
Telecom Technician Job 20 miles from Bedford
> Telecom Technician Level 4 Telecom Technician Level 4 Job Type Full-time Description **Concentric** is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company's signature solutions, Guaranteed POWER and Perpetual POWER are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at .
**Job Summary:**
The **Critical Power Level 4 Technician** is an expert in the critical power industry and has extensive experience with telecommunications, utility and/or UPS power systems. This is a leadership position that will supervise and train less experienced technicians. A level 4 technician should be able to design custom power solutions and provide turnkey installations. Due to the energized electrical equipment (hot) work requirement of this position, safety must be of the highest importance. A major aspect of this position is to ensure the highest standards of quality and service. This position reports to the Regional Service Manager and does not have any direct reports.
**Key Job Responsibilities:**
* Interact with people from all organizational levels, both inside and outside the company.
* Provide the highest quality of service possible to assure customer satisfaction.
* Timely reporting of all activities including service reports, expense reports, and maintenance reports to the customer.
* Being directly responsible for company assets, including a service vehicle, parts inventory, tools and test equipment.
* Functions with little direct supervision.
* Other duties as assigned by supervisor.
**Qualifications:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or abilities required.
* Perform the following work operations or job activities without supervision or direction:
* Addition or removal of common systems equipment hardware, including batteries.
* Addition or removal of wiring and connections.
* Lead verification/continuity testing.
* Analysis of job specifications and drawings.
* Provide work assignments to Skill Level 1, 2 and 3 Installers.
* Prepare a Method of Procedure (MOP).
* Resolve job specification and/or drawing problems.
* Mark/correct office record drawings.
* In-process and final quality inspections.
* Circuit modifications
* Software additions or upgrades
* Power transition work (“hot ties”)
* Supervise and complete Telecom Central Office, Headend, MTSO and/or Regen, Switchgear and/or UPS equipment / battery Installations.
* Perform Site Assessments for new and existing DC Power Systems. Assessments define the necessary equipment, materials, and labor to fulfill the customer's requests. The Assessments are provided to Account Managers and/or Sales Team in support of their project quotations.
* Troubleshoot and repair power system components by gaining a complete understanding of the electrical operation of the latest module technologies. Install DC Power System in customer locations.
* Perform preventive maintenance activities on critical power systems and equipment.
* Supervise site Installation teams and/or Subcontractors.
* Provide daily status updates to the Service Manager for all projects that they are leading.
* Responsible for reviewing customer inquiries, specifications, and engineering data and recommending products and services to suit their requirements.
* Responsible to maintain all company vehicles, inventory, tools, and equipment
* Responsible for approving and completion of all work orders, expense reports, PM worksheets and any documentation as requested.
* Building strong relationships with customers by presenting a professional appearance, speaking positively about our company, our suppliers, and our fellow employees. Being sure to promote company products, suggestive selling and solving customer complaints and problems.
* Other duties as assigned by supervisor.
* Project Schedule
* Technician Efficiency
* Customer Satisfaction
* First Contact Resolution
* Other key performance measurements as determined by the direct supervisor.
**Benefits**
At Concentric we believe that **Our People** are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:
* Competitive pay - Plus incentive opportunities and overtime potential!
* Full benefits package that starts day one - Includes medical, dental, vision, company-paid life insurance and disability coverage.
* 401K with match
* 8 paid holidays
* Full-time Employees receive 128 Hours of PTO Annually
* Training and mentoring - Learn from our experts in the industry.
* Advancement opportunities.
*The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.*
Requirements
* Education: AAS Degree / Tech School or equivalent work experience.
* 10+ years of technician experience with DC Power and/or UPS equipment is required.
* 5 years' experience in lead technician role.
* *Valid driver's license
* Strong communication, problem solving, and analytical skills.
* Ability to organize his/her own work and work independently, with limited supervision.
* Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
* Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
* Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
* Ability to work collaboratively with other departments toward the greater good of the organization.
* Ability to adapt to a fast-changing environment.
* Experience in material handling environment is preferred, but not required.
* Intermittent travel expected within designated territory, home most nights.
* Willingness to work occasional overtime.
**Concentric Technicians** may need to travel out of state to perform work. The Department of Transportation (DOT) has several requirements for drivers of **commercial motor vehicles** weighing less than 26,001 pounds who are driving across state lines, including:
* **Drivers must be at least 18 years old to drive "Intrastate". Drivers must be at least 21 years old to driver "Interstate".**
* Drivers must have a valid driver's license at all times.
* Drivers must have a valid DOT medical card or the ability to obtain DOT medical card per DOT/FMCA guidelines during the hiring process. Drivers must continue to maintain their active medical card status throughout their employment.
* Drivers must follow the DOT's HOS regulations.
* **Drivers must be able to obtain a CDL in order to drive commercial motor vehicles or combination vehicles weighing more than 26,000 lbs.**
*This job description is subject to change at any time.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is re