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Telecom Technician skills for your resume and career
15 telecom technician skills for your resume and career
1. Fiber Optic Cables
- Organized, ran and tested CAT6, Fiber optic cables at Verizon's Central Office.
- Pulled direct burial Cat6 and fiber optic cables through manholes and underground conduits.
2. VoIP
- Improved office efficiency by upgrading telephone system software to 5.5 introduced VOIP technology.
- Use Cisco Unified Call Manager to configure and install new Cisco VoIP phones, and process Moves/Adds/Change (MAC) requests.
3. Switches
- Managed 13 call center ACD Phone Switches throughout Arizona clients including American Airlines, Verizon Wireless, and Well Fargo Bank.
- Installed voice and data services at POP, performed maintenance on LD switches, and completed required shift work.
4. IP
An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.
- Deploy and Troubleshoot phone systems (PBX, IP and Digital phones) and network problem.
- Installed CCTV systems with complete wiring; power & video cabling and cameras with IP DVR.
5. Ladders
- Maintained a company vehicle to assist the installation process such as ladders and tools.
- Carry springs to tops of doors, using ladders or scaffolding, and attach springs to tracks to install spring systems.
6. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Contract position to provide statewide technical support for Maryland Department of Public Safety and Correctional Services.
- Provided technical support; including service activation, remote testing analysis, troubleshooting and dispatching.
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- Tested circuits and components of malfunctioning telecommunication equipment to isolate source of malfunction using test instruments and circuit diagrams.
- Worked with cross-functional teams (internal and external) to ensure successful implementation of client's telecommunication requirements.
8. RF
- Produced high volumes of RF work orders accurately and efficiently.
- Optimized Fiber management in optical and RF rack system.
9. Routers
A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.
- Programmed routers and confirmed internet access
- Configured routers and wireless routers.
10. Phone System
- Worked for various customers as telecommunications contractor repairing, moving, and changing telephone systems and computer cabling networks.
- Install cable trays, racks and telephone room infrastructure/ workstation configuration for Classified and Non-Classified Telephone systems.
11. Analog
An analog system refers to a system that uses continuously variable signals.
- Supported and configured analog lines.
- Activated hyperlink MUX messages and verified continuity of ATM, frame-relay, point-to-point, private line, and analog circuits.
12. Lan
- Provide telephone & desk support for end users with hardware problems over LAN & WAN.
- Provide Move/Add/Changes support for LAN, WLAN, Voice, and Cabling infrastructure.
13. IDF
- Executed layout and build of MDF and IDF closets, inserted racks, cabinets, and equipment.
- Experience in the complete construction of an Intermediate Distribution Frame 'IDF'.
14. CAT5
- Pulled and routed CAT5 or CAT6 cable in a new construction and existing structure in a commercial environment.
- Installed fiber optic cable as well as ran and put together CAT5 and CAT6 cable.
15. Avaya PBX
- Performed moves, adds, changes and disconnects (MACD) in Avaya PBX and related telephony systems.
- Installed and Supported operations for Voice and Data transmissions using Avaya PBX technologies.
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List of telecom technician skills to add to your resume
The most important skills for a telecom technician resume and required skills for a telecom technician to have include:
- Fiber Optic Cables
- VoIP
- Switches
- IP
- Ladders
- Technical Support
- Telecommunication
- RF
- Routers
- Phone System
- Analog
- Lan
- IDF
- CAT5
- Avaya PBX
- NEC
- Mac
- T1
- Telephone Systems
- Trouble Tickets
- Patch Panels
- Structured Cabling
- Cable Management
- Test Equipment
- Ethernet
- T-1
- Nortel PBX
- ISDN
- Cat-5
- Telco
- MDF
- DS3
- CCTV
- PC
- Unified Communications
- Windows
- Frame Relay
- DSL
- ATM
- Paging Systems
- Fluke
- OTDR
- Juniper
- Toshiba
- Cisco Unity
- Ladder Racks
- Telecom Equipment
Updated January 8, 2025
