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Telecom Technician Jobs in Rochester, NY

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  • Field Service Technician

    Pengate Handling Systems, Inc.

    Telecom Technician Job In Rochester, NY

    As the premiere Raymond Solutions & Service Center in the Northeast, Pengate Handling Systems built a reputation based on cutting-edge innovation, quality products and outstanding service. In addition to the full line of Raymond forklifts and equipment, we offer comprehensive material handling solutions to take your day-to-day warehousing and distribution operations to a new level of performance and productivity. Pengate Handling Systems is looking for a Field Service Technician to join our service team! Our Field Technicians are a big reason why we have such an outstanding reputation in the material handling industry. That's why we put so much into the hiring, training and continued development of our technicians in the field. Whether you're an experienced mechanic or simply interested in changing career paths, we can help you to reach the next level. Benefits Of Working For Pengate Handling Systems Weekly Pay Generous PTO and 10 company holidays Defined career progression Boot and tool reimbursement Company vehicle that goes home with you Medical/dental/vision insurance 401(k) w/ match Paid training Tuition reimbursement What You'll Do To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment. Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer. Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service. Performs necessary repairs to correct analyzed situations in a professional and productive manner. Performs scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively addresses needed repairs with customer Maintains parts and supplies inventory in service van and maintain van service Perform other duties as assigned What You'll Need Need to maintain a valid driver license Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education. Ability to communicate effectively with customers, management and co-workers. Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need. Travel Requirements This position will be based in the field and require daily travel within assigned territories. Technicians will be provided a company vehicle and a company Fuel Card to pay for vehicle expenses. Physical Requirements Ability to lift/move up to 70 pounds Ability to stand and walk for 10 hours Must be able to talk, hear, and speak with good articulation and voice control Specific vision abilities required by this job include close vision, and ability to adjust focus Pengate Handling Systems is dedicated to being an Equal Opportunity Employer. We promote and celebrate a diverse workforce and do not tolerate any discrimination. All human relations decisions will not be based on persons' race, color, religion, sex, national original, marital status, disability, genetic information, age, veteran status, or citizenship. All potential hires are subject to pre-employment checks which include but are not limited to background checks and drug screenings. In addition, we will provide reasonable accommodations for individuals with disabilities. Should you require an accommodation in completing an application, interview, or pre-employment requirement, please reach out to our Talent Acquisition team at **********************
    $50k-77k yearly est. 12d ago
  • Auto Repair Technician

    Pat's Auto Repair

    Telecom Technician Job 31 miles from Rochester

    Our mission is to provide customers with the highest level of service at an affordable rate to ensure their vehicle is repaired correctly the first time. This is NOT an entry-level position! We need new additions to our team at our growing repair shop. Our hours of operation are Monday through Friday no weekends! We have a clean, well-equipped repair shop with modern equipment, AllData computer systems, and Snap-On diagnostic equipment. The position is for a full-time service technician, ideally with a current NYS Inspectors license, with an average of 40-hour work week. Technicians are paid hourly (no flat rate), and overtime is paid after 40 hours per week. Hourly rate is variable, dependent on training, ability, production, and experience. We repair and maintain all makes and models, no heavy trucks at all. As an automotive technician, you will perform vehicle repair and maintenance as assigned: Diagnose and repair vehicle automotive systems including engine, steering, transmission, suspension, brakes, air-conditioning, and electrical. Perform vehicle inspection to identify necessary repairs. Provide labor and time estimates for all repair work. Inspect and test vehicles to determine necessary and applicable repair work. Complete paperwork and documentation for service repairs. Provide and maintain a basic inventory of required hand tools. Perform alignment services. Provide excellent customer service. We offer: Full-Time position Competitive wages No weekends or late nights Awesome cars & customers We incentivize quality production and education RequiredPreferredJob Industries Installation & Repair
    $40k-63k yearly est. 5d ago
  • Analytical Instrumentation Repair Technician

    Eastman Kodak Company 4.5company rating

    Telecom Technician Job In Rochester, NY

    Eastman Kodak is looking for an Analytical Instrumentation Repair Technician to support various sites within Eastman Business Park in Rochester, New York. In this role, you will be responsible for providing technical support, troubleshooting ,repair, calibration of a vast variety of analytical instrumentation, such as: Uv/Vis & FTIR Spectroscopy , GC/LC, Moisture analysis, Titrators, Particle analyzers, Thermodynamics instrumentation, and Kodak propriety instrumentation/equipment. You'll also be hands-on with various other forms of Analytical & QC instrumentation found in laboratory settings and/or manufacturing environments throughout Eastman Business Park. Primary Responsibilities: •Learn various internal software platforms in order to procure parts necessary in day-to-day operations. •Keep diligent records to maintain a procurement card in order to streamline the parts purchasing process for various sites. •Diagnose and repair mechanical, electromechanical, and/or electronic equipment in the electronic field with a thorough understanding of electronic digital circuitry, electronic and electro-mechanical devices. Preferred Qualifications/Experience: •Associate's degree in Electrical Engineering Technology or related field OR 5 years equivalent experience in related field/field support engineering experience. •Valid Driver's License required to be able to transport equipment between sites. •Must possess strong analytical and technical skills. •Excellent communication, documentation, and computer skills required. •Solid mechanical aptitude required. •Soldering experience required. •Must have the ability/desire to work independently with a high level of integrity, inspiring trust. Ability to manage own workload with minimal oversight. •Proficient in reading and interpreting electrical schematics, electrical, instrumentation, electronics/controls, mechanical and hydraulic prints. •Ability to develop and maintain good customer relations, as you will be the frontline individual with lab personnel when dealing with instrumentation issues. •Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner. •Experience interfacing with both internal team members, instrumentation manufacturer's and external vendors. •Experience with various electronic test equipment such as multimeters, oscilloscopes and voltage/current sourcing equipment. •ISO and NEC familiarity a plus. •Zebra printer experience a plus.
    $47k-70k yearly est. 12d ago
  • Entry Level RV Technician

    Wilkins Recreational Vehicles 3.6company rating

    Telecom Technician Job 15 miles from Rochester

    Company: Wilkins Recreational Vehicles RV Service Technician - Entry Level Salary Range: $18.00 - $24.00 per hour Weekly bonus of up to $13.00 per hour. Benefits: Medical, Dental, and Vision Insurance with multiple coverage options. 401K with Employer Match Program. Paid time-off & paid sick time. Voluntary Benefit Programs. Employee Referral Program. Employee Discount. RV Borrowing Program. Join a team with a legacy of excellence! Wilkins RV, a family-owned business spanning three generations, is the premier RV dealer in New York, offering top-quality RVs, outstanding customer service, and a passion for adventure. With seven locations throughout New York State, we provide a dynamic and supportive work environment where team members can grow and succeed. If you're looking for a rewarding career in a thriving industry, come be part of a company that values its employees and helps families create lasting memories. Wilkins RV-where your career journey begins. Job Responsibilities: Perform all work assigned with speed and quality in accordance with factory and dealership standards. Perform repair and maintenance of customer's and company's products in accordance with time and schedules assigned by Service Manager/Service Advisors. Maintain level of competence on a technical basis; Attend all factory-sponsored training classes, and/or all available service training schools; Attain highest level of certification which can be achieved. Maintain professional relationships with customers, dealership personnel, and vendor representatives. Maintain tools and equipment while following proper safety procedures. Requirements: Ability to furnish own hand/shop tools. Willingness to learn on the job. Interest in carpentry, automotive, marine, etc., and working in a shop setting. Interest in learning about and working towards being a "Jack-Of-All-Trades" technician. A valid driver's license. We are the #1 RV Dealer in New York!
    $18-24 hourly 18d ago
  • Service Technician

    Morgan Properties 3.9company rating

    Telecom Technician Job In Rochester, NY

    Join Our Dynamic Team as a Maintenance Tech and Make an Impact! What you will be doing: We are currently looking for a hard-working and customer service minded individual with prior apartment maintenance experience to fulfill the need of a Maintenance Technician at our properties. As a Maintenance Technician at Morgan Properties, you will: Be responsible for trouble-shooting service issues including, but not limited to, HVAC, general appliance, carpentry, electrical and plumbing. Ensure that both the inside and the exterior of the property meet both company standards and applicable laws. Respond to maintenance tickets. Follow-up with residents and the office staff on status of work Work in an on-call rotation that will require night and weekend flexibility. What we'll expect from you: Active and valid driver's license and a personal vehicle. Live within a 30-minute commute of the properties. HVAC/EPA/CFC Certification preferred. High school diploma or GED, one-year related experience, or equivalent education and experience. Must successfully pass a criminal background check and drug screen. Benefits of Employment: Pay Range: $21.00-$23.00/Hr. Up to 50% Rent Discount Property Staff Shared Renewal Commissions - paid monthly $300 Morgan Essentials - paid quarterly On-call Appreciation, $15/day for holding the on-call phone Employee referral payment program (up to $750) Education/Tuition Reimbursement Program Medical, Dental, and Vision benefits Life/AD&D Insurance Long- and short-term disability Retirement Plan - 401(k) Plan with company match Generous paid time off, including 10 holidays per year and sick leave Employee Assistance Program Additional employee discounts available! #AC6290 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 350 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.
    $21-23 hourly 1d ago
  • Fiber Optic Splicer

    Greenlight Networks

    Telecom Technician Job In Rochester, NY

    Greenlight Networks' Fiber Optic Splicer will be to splice fiber optic cables in both outdoor and indoor settings, read, create and maintain splicing schematics and diagrams, maintain control of outside plant activities surrounding the assigned work site, taking and maintaining accurate splicing and field notes, support project timelines, inspecting, and providing accurate project notes. This position requires field work which may include overtime, weekends, holidays, off hours on call and travel to other markets. Essential Job Functions: * Splice fiber optic cables include 12F-288F count fibers. * Construct a proper splice case, including but not limited to grounding, bonding, slack storage and sealing. * Prepare and maintain splicing records, schematics and diagrams. * Perform work in accordance with industry standards. Be familiar with company standards, read and follow design engineers' instructions and specifications, maintain the scope of work on the project and adhere to all safety procedures. * Enter and maintain outside plant records. * Ability to pay close attention to detail and make good sound decisions based on information given. * Ability to multitask and stay organized under pressure. * Reconcile all issued parts and materials on a daily basis to ensure accurate material usage counts. * Safely operate and use bucket truck to complete daily construction assignments as needed. * Basic daily maintenance of provided vehicle: check fluids, clean and organize vehicle. * Frequently work independently. * The ability to travel Multi State when asked to complete construction in other markets. * Work Hand in Hand with Maint techs in your local market when you not on the road. Requirements: * Ability to understand construction prints and splice schematics. * Demonstrated aptitude for learning from senior team members. * General knowledge of fiber optic theory coupled with hands on experience. * Ability to thrive in a team environment. * Ability to set up climb a ladder to drop fiber enclosure or coil. * High attention to detail. * Strong written and verbal communication. * Read, write, and understand English. * Able to distinguish colors. * Clean driver license. Education and Experience: * Minimum of 2 years' experience in Outside Plant Fiber Optic Fusion Splicing and Testing. * Experience with various cable types and enclosures required. Salary: Our job titles may span more than one career level. The hourly pay range for this position is $28/hr - $40/hr. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. The base pay range is subject to change and may be modified in the future. More information on offered benefits, which include health, welfare, and retirement, are available at ************************************
    $28-40 hourly 27d ago
  • Customer Service Engineer/Field Service Engineer

    Qed Technologies International LLC 3.6company rating

    Telecom Technician Job In Rochester, NY

    The Customer Service Engineer/Field Service Engineer is part of our global customer service field team. Our world class field service team provides outstanding service and support to our customers world-wide. We earn our reputation by going above and beyond for them every day. Our service and support team is seeking an experienced Customer Service Engineer to become part of the QED family in Rochester, NY. This candidate will travel domestically and internationally when restrictions allow. A valid, current driver's license and passport are required for this role. We invite you to review this posting and consider this opportunity as an excellent step in your career. About QED Technologies QED Technologies serves the precision optics industry. QED's customers span the globe and include the world's leading precision optics manufacturers. Based in Rochester, NY, QED is able to capitalize on the area's academic and industrial resources in the field of precision optics manufacturing and engineering to provide innovative products that set new standards in manufacturing precision optics. Please visit our web site ****************** for more information on QED Technologies. The US Customer Service Engineer is part of our global customer service field team. Our world class field service team provides outstanding service and support to our customers world-wide. We earn our reputation by going above and beyond for them every day. Our service and support team is seeking an experienced Customer Service Engineer to become part of the QED family in Rochester, NY. This candidate will travel domestically and internationally when restrictions allow. A valid, current driver's license and passport are required for this role. We invite you to review this posting and consider this opportunity as an excellent step in your career. Summary Plans and performs activities concerned with installing, training, operating, and maintaining equipment. Acts as an interface with QED customers to include providing remote support, on-site support, and provides training to our customers. Main Duties and Responsibilities include the following. Other duties may be assigned. Installs new equipment at customer's facility to ensure full functionality according to defined specifications. Installs software and hardware upgrades at customer's facility. Provides post-service/install trip reports to QED. Provides remote and on-site technical assistance to help troubleshoot, diagnose, and repair equipment, including international and after hours support on occasion. Provides and part numbers are details to Operations to have work quotes issued. Provides internal and external reports/documents installations and service visits. Conducts training on the safe operation of the equipment and demonstrates skills to customers. Root cause analysis to determine source of problem, and recommends repair, replacement, or other corrective action. Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. Effectively communicates with customers regarding machine performance and problem resolution. Perform process qualification routines including standard performance tests and preventative maintenance visits. Education and/or Experience Bachelor's degree (B.S.) in Electrical Engineering, Engineering Technology, or a related field. Or three to five years of related experience and/or training in CNC machine maintenance and electrical. Computer Skills To perform this job successfully, an individual should have knowledge of some of the following: Machine control software; CNC control software; MS Office (Excel, PowerPoint, Word). Other Skills and Abilities Excellent written & oral communication skills are required. High level of professionalism. Ability to work independently. Experience in the Optics field a plus (not required). Travel - Approximately 50% travel is currently required to perform the essential function of this position.Most of travel will be domestic through the United States to customers to install, troubleshoot and repair equipment at the customer locations. Some international travel to assist the International Customer Service Engineers may be required. When not traveling the Customer Service Engineer will work out of the Rochester, NY office. The target salary for this position is $62,000-$98,000 per year. To determine the salary offered, a candidate's experience will be compared with current employees in the role. We will not bring in candidates in at a higher salary than current employees unless the candidate's experience is greater than that of our internal employees.
    $62k-98k yearly 60d+ ago
  • Cable Technician

    Dev 4.2company rating

    Telecom Technician Job In Rochester, NY

    Company DescriptionJobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: DISH Job DescriptionDepartment Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's in it for you? Guaranteed promotion after 6 months with a $1.00 per hour pay increase! Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year! Paid training, paid time off & paid holidays 4-day work week with opportunities to work overtime Medical, Dental, Vision and Life Insurance packages and Health Savings Account Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans 401(K) with company match & Employee stock purchasing program (ESPP) Tuition Reimbursement DISH-supplied van, tools, and uniforms Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities. Skills, Experience and Requirements All technicians must have: Aptitude to build rapport quickly. We want you to have a great time servicing our clients Ability to work at heights, including ladders up to 40 feet, and in all weather conditions Ability to lift over 70 lbs A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard Travel may be required Salary Range Compensation: $20.50/Hour Compensation and Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
    $20.5 hourly 60d+ ago
  • Lead Equipment Service Technician

    Milton Cat 4.4company rating

    Telecom Technician Job In Rochester, NY

    Milton Rents (a division of Milton CAT) is seeking a Lead Equipment Service Technician to perform preventative maintenance on construction rental equipment, and to inspect, diagnose and repair damaged rental equipment to correct working order. Milton Rents offers challenging career opportunities, extensive training, and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $24.00-$35.10 per hour depending on experience. Benefits include: Paid Time Off + 8 company paid holidays. Medical, Dental and Vision insurance options for Employee and Family Disability & Life Insurance Packages Competitive Retirement Plan Tuition Reimbursement - available to FT employees with 1 year+ of service Additional supplemental offerings and discount programs Employee Referral Program Responsibilities Assist the Branch and Regional Service Manager with organizing and managing daily workflow. Help identify and prioritize shop issues and concerns. Inspect, service, and repair a wide variety of construction rental equipment ensuring that units are maintained per Milton Rents standards & requirements Diagnose and repair hydraulic systems, electrical systems, drive components, and other mechanical systems. Exhibit positive and effective interaction with customers, fellow employees, Management and Equipment manufacturers. Uphold safety practices and standards. Maintain accurate records as it relates to repair orders, parts ordering, and time keeping. Must be both efficient and thorough with all repairs and rental check-in. Maintain a clean work area and keep tools in proper working condition. Maintain and wear all required Personal Protective Equipment (PPE) Complete and submit all paperwork required by shop management in the requested timeframes. Qualifications High-school diploma or GED is required. 3+ years of verifiable experience as a Construction Rental Equipment Mechanic. Valid Driver License Knowledge of safe operation of Construction Rental Equipment Good written and verbal communication skills. Strong Mechanical aptitude and troubleshooting skills; proficient in mechanical systems (transmissions, engines, hydraulics, etc.) Able to lift 30 lbs regularly, and occasionally up to 80 pounds independently or with assistance. Must have a valid driver's license and maintain a safe driving record. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $24-35.1 hourly 6d ago
  • Installation Technician_Cable/Wire

    Jobstack

    Telecom Technician Job In Rochester, NY

    Responsible for installing, servicing, and integrating healthcare communication systems. The Field Technician is responsible for troubleshooting and communicating solutions in a timely manner to meet objectives. Required to meet all administrative requirements including but not limited to recording job details and hours. Responsible for assisting in the improvement of our quality, efficiency, cost reduction, and safety initiatives. Essential Duties and Responsibilities: Field Service Technician is to perform installation, integration, maintenance, and repairs to company-supported Products, a wide variety of telecommunications systems, equipment, cabling, and software. The Field Technician will also perform other related work as required. This position requires 45% out-of-town and overnight travel and is based on project location. Job Duties Include: I. Pre-installation preparation II. Installation: run cable, headend/server, terminate cable, install devices, test systems and devices, etc. III. Post installation: customer training, customer sign-off, account for and document the return of any remaining job equipment to the office, assist in Bill of Materials Reconciliation, attend Job Review when necessary IV. Service Calls: perform tests and inspections on existing clients Computer Skills: Perform basic software troubleshooting and diagnostics, Install hardware and software including operating system and office applications. Responsible for providing computer hardware/software/network tech support to end-users. Assists with setup and configuration of system hardware and software. Proficient in Microsoft, and the components of the MS Office Suite. Network Troubleshooting and understanding of TCP/IP Knowledge, Skills, and Other Abilities: Time management skills Oral and written communication skills Professionalism Task management skills Ability to work independently and in a team Ability to manage high-pressure situations Customer and client relations skills Diplomacy skills Problem-solving skills Transmission control protocol/internet protocol skills Serial communications and file management skills Ability to teach and motivate Qualifications Knowledge, Skills, and Other Abilities: Experience in running wire/cable in construction environments Time management skills Oral and written communication skills Professionalism Task management skills Ability to work independently and in a team Ability to manage high-pressure situations Customer and client relations skills Diplomacy skills Problem-solving skills Transmission control protocol/internet protocol skills Serial communications and file management skills Ability to teach and motivate Additional Information Excellent culture, compensation including salary, benefits, upward mobility within the company.
    $31k-55k yearly est. 6d ago
  • Technician - Flat Rate

    Bob Johnson Auto Group 4.4company rating

    Telecom Technician Job In Rochester, NY

    Job Details Bob Johnson MINI - Rochester, NY $52000.00 - $80000.00 SalaryDescription Mini of Rochester and The Bob Johnson Automotive Group is looking for a motived technician with an interest to grow and with a fun and unique brand. Pay ranging from $52,000-$80,000 a year, in addition to offering up to a $5,000 sign on bonus with a $5,000 annual retention bonus. Willingness and ability to operate as part of a fun hardworking team is a must. Mini Cooper experience is not required (BMW experience is a plus) and all training expenses are paid for. Many trainings at exciting BMW M facility. Automobile Technician Mechanic Job Responsibilities: Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters. Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components. Verifies vehicle serviceability by conducting test drives; adjusting controls and systems. Complies with state vehicle requirements by testing engine, safety, and combustion control standards. Maintains vehicle records by recording service and repairs. Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Updates job knowledge by participating in educational opportunities; reading technical publications. Qualifications Automobile Technician Mechanic Skills and Qualifications: Lifting, Energy Level, Dependability, Persistence, Time Management, Attendance, Independence, Safety Management, Problem Solving, Dealing with Complexity, Analyzing Information NYS INSPECTORS LICENSE REQUIRED
    $52k-80k yearly 60d+ ago
  • Entry Level RV Technician

    Wilkins Recreational Vehicles 3.6company rating

    Telecom Technician Job 39 miles from Rochester

    Company: Wilkins Recreational Vehicles RV Service Technician - Entry Level Salary Range: $18.00 - $24.00 per hour Weekly bonus of up to $13.00 per hour. Benefits: Medical, Dental, and Vision Insurance with multiple coverage options. 401K with Employer Match Program. Paid time-off & paid sick time. Voluntary Benefit Programs. Employee Referral Program. Employee Discount. RV Borrowing Program. Join a team with a legacy of excellence! Wilkins RV, a family-owned business spanning three generations, is the premier RV dealer in New York, offering top-quality RVs, outstanding customer service, and a passion for adventure. With seven locations throughout New York State, we provide a dynamic and supportive work environment where team members can grow and succeed. If you're looking for a rewarding career in a thriving industry, come be part of a company that values its employees and helps families create lasting memories. Wilkins RV-where your career journey begins. Job Responsibilities: Perform all work assigned with speed and quality in accordance with factory and dealership standards. Perform repair and maintenance of customer's and company's products in accordance with time and schedules assigned by Service Manager/Service Advisors. Maintain level of competence on a technical basis; Attend all factory-sponsored training classes, and/or all available service training schools; Attain highest level of certification which can be achieved. Maintain professional relationships with customers, dealership personnel, and vendor representatives. Maintain tools and equipment while following proper safety procedures. Requirements: Ability to furnish own hand/shop tools. Willingness to learn on the job. Interest in carpentry, automotive, marine, etc., and working in a shop setting. Interest in learning about and working towards being a "Jack-Of-All-Trades" technician. A valid driver's license. We are the #1 RV Dealer in New York!
    $18-24 hourly 18d ago
  • Service Technician

    Morgan Properties 3.9company rating

    Telecom Technician Job 8 miles from Rochester

    Join Our Dynamic Team as a Maintenance Tech and Make an Impact! What you will be doing: We are currently looking for a hard-working and customer service minded individual with prior apartment maintenance experience to fulfill the need of a Maintenance Technician at our properties. As a Maintenance Technician at Morgan Properties, you will: Be responsible for trouble-shooting service issues including, but not limited to, HVAC, general appliance, carpentry, electrical and plumbing. Ensure that both the inside and the exterior of the property meet both company standards and applicable laws. Respond to maintenance tickets. Follow-up with residents and the office staff on status of work Work in an on-call rotation that will require night and weekend flexibility. What we'll expect from you: Active and valid driver's license and a personal vehicle. Live within a 30-minute commute of the properties. HVAC/EPA/CFC Certification preferred. High school diploma or GED, one-year related experience, or equivalent education and experience. Must successfully pass a criminal background check and drug screen. Benefits of Employment: Pay Range: $21.00-$23.00/Hr. Up to 50% Rent Discount Property Staff Shared Renewal Commissions - paid monthly $300 Morgan Essentials - paid quarterly On-call Appreciation, $15/day for holding the on-call phone Employee referral payment program (up to $750) Education/Tuition Reimbursement Program Medical, Dental, and Vision benefits Life/AD&D Insurance Long- and short-term disability Retirement Plan - 401(k) Plan with company match Generous paid time off, including 10 holidays per year and sick leave Employee Assistance Program Additional employee discounts available! #AC6290 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 350 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.
    $21-23 hourly 1d ago
  • Customer Service Engineer/Field Service Engineer

    Qed Technologies International, LLC 3.6company rating

    Telecom Technician Job In Rochester, NY

    The Customer Service Engineer/Field Service Engineer is part of our global customer service field team. Our world class field service team provides outstanding service and support to our customers world-wide. We earn our reputation by going above and beyond for them every day. Our service and support team is seeking an experienced Customer Service Engineer to become part of the QED family in Rochester, NY. This candidate will travel domestically and internationally when restrictions allow. A valid, current driver's license and passport are required for this role. We invite you to review this posting and consider this opportunity as an excellent step in your career. About QED Technologies QED Technologies serves the precision optics industry. QED's customers span the globe and include the world's leading precision optics manufacturers. Based in Rochester, NY, QED is able to capitalize on the area's academic and industrial resources in the field of precision optics manufacturing and engineering to provide innovative products that set new standards in manufacturing precision optics. Please visit our web site ****************** for more information on QED Technologies. The US Customer Service Engineer is part of our global customer service field team. Our world class field service team provides outstanding service and support to our customers world-wide. We earn our reputation by going above and beyond for them every day. Our service and support team is seeking an experienced Customer Service Engineer to become part of the QED family in Rochester, NY. This candidate will travel domestically and internationally when restrictions allow. A valid, current driver's license and passport are required for this role. We invite you to review this posting and consider this opportunity as an excellent step in your career. Summary Plans and performs activities concerned with installing, training, operating, and maintaining equipment. Acts as an interface with QED customers to include providing remote support, on-site support, and provides training to our customers. Main Duties and Responsibilities include the following. Other duties may be assigned. Installs new equipment at customer's facility to ensure full functionality according to defined specifications. Installs software and hardware upgrades at customer's facility. Provides post-service/install trip reports to QED. Provides remote and on-site technical assistance to help troubleshoot, diagnose, and repair equipment, including international and after hours support on occasion. Provides and part numbers are details to Operations to have work quotes issued. Provides internal and external reports/documents installations and service visits. Conducts training on the safe operation of the equipment and demonstrates skills to customers. Root cause analysis to determine source of problem, and recommends repair, replacement, or other corrective action. Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. Effectively communicates with customers regarding machine performance and problem resolution. Perform process qualification routines including standard performance tests and preventative maintenance visits. Education and/or Experience Bachelor's degree (B.S.) in Electrical Engineering, Engineering Technology, or a related field. Or three to five years of related experience and/or training in CNC machine maintenance and electrical. Computer Skills To perform this job successfully, an individual should have knowledge of some of the following: Machine control software; CNC control software; MS Office (Excel, PowerPoint, Word). Other Skills and Abilities Excellent written & oral communication skills are required. High level of professionalism. Ability to work independently. Experience in the Optics field a plus (not required). Travel - Approximately 50% travel is currently required to perform the essential function of this position.Most of travel will be domestic through the United States to customers to install, troubleshoot and repair equipment at the customer locations. Some international travel to assist the International Customer Service Engineers may be required. When not traveling the Customer Service Engineer will work out of the Rochester, NY office. The target salary for this position is $62,000-$98,000 per year. To determine the salary offered, a candidate's experience will be compared with current employees in the role. We will not bring in candidates in at a higher salary than current employees unless the candidate's experience is greater than that of our internal employees.
    $62k-98k yearly 6d ago
  • Lead Equipment Service Technician

    Milton Cat 4.4company rating

    Telecom Technician Job In Rochester, NY

    Milton Rents (a division of Milton CAT) is seeking a Lead Equipment Service Technician to perform preventative maintenance on construction rental equipment, and to inspect, diagnose and repair damaged rental equipment to correct working order. Milton Rents offers challenging career opportunities, extensive training, and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $24.00-$35.10 per hour depending on experience. Benefits include: * Paid Time Off + 8 company paid holidays. * Medical, Dental and Vision insurance options for Employee and Family * Disability & Life Insurance Packages * Competitive Retirement Plan * Tuition Reimbursement - available to FT employees with 1 year+ of service * Additional supplemental offerings and discount programs * Employee Referral Program Responsibilities * Assist the Branch and Regional Service Manager with organizing and managing daily workflow. * Help identify and prioritize shop issues and concerns. * Inspect, service, and repair a wide variety of construction rental equipment ensuring that units are maintained per Milton Rents standards & requirements * Diagnose and repair hydraulic systems, electrical systems, drive components, and other mechanical systems. * Exhibit positive and effective interaction with customers, fellow employees, Management and Equipment manufacturers. * Uphold safety practices and standards. * Maintain accurate records as it relates to repair orders, parts ordering, and time keeping. * Must be both efficient and thorough with all repairs and rental check-in. * Maintain a clean work area and keep tools in proper working condition. * Maintain and wear all required Personal Protective Equipment (PPE) * Complete and submit all paperwork required by shop management in the requested timeframes. Qualifications * High-school diploma or GED is required. * 3+ years of verifiable experience as a Construction Rental Equipment Mechanic. * Valid Driver License * Knowledge of safe operation of Construction Rental Equipment * Good written and verbal communication skills. * Strong Mechanical aptitude and troubleshooting skills; proficient in mechanical systems (transmissions, engines, hydraulics, etc.) * Able to lift 30 lbs regularly, and occasionally up to 80 pounds independently or with assistance. * Must have a valid driver's license and maintain a safe driving record. This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.
    $24-35.1 hourly 16d ago
  • Installation Technician_Cable/Wire

    Jobstack

    Telecom Technician Job In Rochester, NY

    Are you looking for career growth? Interested in joining a growing North American team that has been in business for more than 20 years. Then this opportunity is for you!!! Job Description Summary: Responsible for installing, servicing, and integrating healthcare communication systems. The Field Technician is responsible for troubleshooting and communicating solutions in a timely manner to meet objectives. Required to meet all administrative requirements including but not limited to recording job details and hours. Responsible for assisting in the improvement of our quality, efficiency, cost reduction, and safety initiatives. Essential Duties and Responsibilities: Field Service Technician is to perform installation, integration, maintenance, and repairs to company-supported Products, a wide variety of telecommunications systems, equipment, cabling, and software. The Field Technician will also perform other related work as required. This position requires 45% out-of-town and overnight travel and is based on project location. Job Duties Include: I. Pre-installation preparation II. Installation: run cable, headend/server, terminate cable, install devices, test systems and devices, etc. III. Post installation: customer training, customer sign-off, account for and document the return of any remaining job equipment to the office, assist in Bill of Materials Reconciliation, attend Job Review when necessary IV. Service Calls: perform tests and inspections on existing clients Computer Skills: Perform basic software troubleshooting and diagnostics, Install hardware and software including operating system and office applications. Responsible for providing computer hardware/software/network tech support to end-users. Assists with setup and configuration of system hardware and software. Proficient in Microsoft, and the components of the MS Office Suite. Network Troubleshooting and understanding of TCP/IP Knowledge, Skills, and Other Abilities: Time management skills Oral and written communication skills Professionalism Task management skills Ability to work independently and in a team Ability to manage high-pressure situations Customer and client relations skills Diplomacy skills Problem-solving skills Transmission control protocol/internet protocol skills Serial communications and file management skills Ability to teach and motivate Qualifications Knowledge, Skills, and Other Abilities: Experience in running wire/cable in construction environments Time management skills Oral and written communication skills Professionalism Task management skills Ability to work independently and in a team Ability to manage high-pressure situations Customer and client relations skills Diplomacy skills Problem-solving skills Transmission control protocol/internet protocol skills Serial communications and file management skills Ability to teach and motivate Additional Information Excellent culture, compensation including salary, benefits, upward mobility within the company.
    $31k-55k yearly est. 60d+ ago
  • Field Technician

    Dev 4.2company rating

    Telecom Technician Job In Rochester, NY

    Company DescriptionJobs for Humanity is partnering with DISH to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: DISH Job DescriptionDepartment Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row. Job Duties and Responsibilities What's in it for you? Guaranteed promotion after 6 months with a $1.00 per hour pay increase! Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year! Paid training, paid time off & paid holidays 4-day work week with opportunities to work overtime Medical, Dental, Vision and Life Insurance packages and Health Savings Account Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans 401(K) with company match & Employee stock purchasing program (ESPP) Tuition Reimbursement DISH-supplied van, tools, and uniforms Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4. What will you be doing? As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities. Skills, Experience and Requirements All technicians must have: Aptitude to build rapport quickly. We want you to have a great time servicing our clients Ability to work at heights, including ladders up to 40 feet, and in all weather conditions Ability to lift over 70 lbs A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard Travel may be required Salary Range Compensation: $20.50/Hour Compensation and Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
    $20.5 hourly 60d+ ago
  • Technician (GM, experienced)

    Bob Johnson Auto Group 4.4company rating

    Telecom Technician Job In Rochester, NY

    div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Bob Johnson Buick GMC LLC - Rochester, NY/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$75000.00 - $95000.00 Salary/year/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Automotive/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:13.5pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Automobile Technician Mechanic Job Responsibilities:/span/span/span/span/span/span/p ul lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Verifies vehicle serviceability by conducting test drives; adjusting controls and systems./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Complies with state vehicle requirements by testing engine, safety, and combustion control standards./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Maintains vehicle appearance by cleaning, washing, and painting./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Maintains vehicle records by recording service and repairs./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Contains costs by using warranty; evaluating service and parts options./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Keeps supplies ready by inventorying stock; placing orders; verifying receipt./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Updates job knowledge by participating in educational opportunities; reading technical publications./span/span/span/span/span/span/li lispan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Accomplishes maintenance and organization mission by completing related results as needed./span/span/span/span/span/span/li /ul p /p /span/div/div/divdiv class="cl HeadSecondary"h2Qualifications/h2/divdiv aria-label="Qualifications" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"pspan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:13.5pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Automobile Technician Mechanic Skills and Qualifications:/span/span/span/span/span/span/p pspan style="font-size:11pt"span style="background-color:#ffffff"span style="font-family:Calibri,sans-serif"span style="font-size:12pt"span style="font-family:Arial,sans-serif"span style="color:#000000"Lifting, Energy Level, Dependability, Persistence, Time Management, Attendance, Independence, Safety Management, Problem Solving, Dealing with Complexity, Analyzing Information/span/span/span/span/span/span/p pspan style="font-size:12pt"span style="font-family:'Times New Roman',serif"NYS INSPECTORS LICENSE REQUIRED/span/span/p /span/div/div/div/div
    $29k-37k yearly est. 60d+ ago
  • Service Technician

    Morgan Properties 3.9company rating

    Telecom Technician Job 9 miles from Rochester

    Join Our Dynamic Team as a Maintenance Tech and Make an Impact! What you will be doing: We are currently looking for a hard-working and customer service minded individual with prior apartment maintenance experience to fulfill the need of a Maintenance Technician at our properties. As a Maintenance Technician at Morgan Properties, you will: Be responsible for trouble-shooting service issues including, but not limited to, HVAC, general appliance, carpentry, electrical and plumbing. Ensure that both the inside and the exterior of the property meet both company standards and applicable laws. Respond to maintenance tickets. Follow-up with residents and the office staff on status of work Work in an on-call rotation that will require night and weekend flexibility. What we'll expect from you: Active and valid driver's license and a personal vehicle. Live within a 30-minute commute of the properties. HVAC/EPA/CFC Certification preferred. High school diploma or GED, one-year related experience, or equivalent education and experience. Must successfully pass a criminal background check and drug screen. Benefits of Employment: Pay Range: $21.00-$23.00/Hr. Up to 50% Rent Discount Property Staff Shared Renewal Commissions - paid monthly $300 Morgan Essentials - paid quarterly On-call Appreciation, $15/day for holding the on-call phone Employee referral payment program (up to $750) Education/Tuition Reimbursement Program Medical, Dental, and Vision benefits Life/AD&D Insurance Long- and short-term disability Retirement Plan - 401(k) Plan with company match Generous paid time off, including 10 holidays per year and sick leave Employee Assistance Program Additional employee discounts available! #AC6290 If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. Get To Know Us: Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations. Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 350 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.
    $21-23 hourly 1d ago
  • Customer Service Engineer-Germany

    Qed Technologies International, LLC 3.6company rating

    Telecom Technician Job In Rochester, NY

    European Customer Service Engineer Internal information: Department: Customer Service Engineering Reports To: QED Global Customer Service Manager (Stephanie White) This role will be based in Germany. Applicants should be current residents of Germany, authorized to work in Germany. About QED Technologies QED Technologies serves the precision optics industry. QED's customers span the globe and include the world's leading precision optics manufacturers. Based in Rochester, NY, QED is able to capitalize on the area's academic and industrial resources in the field of precision optics manufacturing and engineering to provide innovative products that set new standards in manufacturing precision optics. Please visit our web site ****************** for more information on QED Technologies. The European Customer Service Engineer is part of our global customer field service team. Our world class field service team provides outstanding service and support to our customers world-wide. We earn our reputation by going above and beyond for them every day. Our service and support team is seeking an experienced Customer Service Engineer to become part of the QED family in Germany. This candidate will travel domestically and internationally servicing our customers in Germany and the EU with some potential travel to the US and Asia. The candidate will work from a home office when not traveling. A valid, current driver's license and passport are required for this role. Ideally, the candidate will live close to an international airport so that travel is easy and quick to our customers. We invite you to review this posting and consider this opportunity as an excellent step in your career. Summary Plans and performs activities concerned with installing, training, operation and maintaining CNC equipment. Acts as an interface with QED customers to include providing remote support, on-site support, and provides training to our customers. Main Duties and Responsibilities include the following. Other duties may be assigned. Installs new equipment at customer's facility to ensure full functionality according to defined specifications. Installs software and hardware upgrades at customer's facility. Provides post-service/install trip reports to QED and customers. Provides remote and on-site technical assistance to help troubleshoot, diagnose, and repair equipment, including international and after-hours support on occasion. Conducts training on the safe operation of the equipment and demonstrates skills to customers. Root cause analysis to determine the source of the problem, and recommends repair, replacement, or other corrective action. Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. Effectively communicates with customers regarding machine performance and problem resolution. Perform process qualification routines including standard performance tests and preventative maintenance visits. Minimum requirements: Education and/or Experience Bachelor's Degree (B.S.) in Electronics Engineering, Engineering Technology, or a related field. OR: Three to five years of related experience and/or training in CNC machine maintenance and electronics. Computer Skills To perform this job successfully, an individual should have knowledge of some of the following: Machine control software; CNC control software; MS Office (Excel, PowerPoint, Word). Other Skills and Abilities Mastery of both oral and written German and English is essential. Any other languages are a plus. High level of professionalism. Ability to work independently. Experience in the Optics field a plus (not required). Travel - Approximately 50% travel, domestically and/or internationally is currently required to perform the essential function of this position as travel restrictions allow. Anticipated Annual salary is $70,000-$90,000 Euros per year. The actual salary paid will be subject to the candidate's skills and experience as compared with others in a similar roles with similar levels of education and experience.
    $70k-90k yearly 6d ago

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