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Become A Telecommunication Operator

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Working As A Telecommunication Operator

  • Interacting With Computers
  • Getting Information
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • Make Decisions

  • $27,440

    Average Salary

What Does A Telecommunication Operator Do At Texas Association of Counties

* Receives emergency calls from the public and dispatches appropriate emergency personnel.
* Receives, evaluates, prioritizes and initiates response ti requests for information and services.
* Access, retrieves, disseminate, and protect confidential law enforcement related data from a variety if protected local, state and federal databases.
* Enters critical and confidential law enforcement data into TCIC and NCIC databases as well as perform related duties.
* Assists with the maintenance of the communications center and report regularly for work on time.
* Performs other duties as required by the Communications Division Commander

What Does A Telecommunication Operator Do At West Suburban Medical Center

* Operates telephone switchboard to relay incoming, outgoing and inter-office calls.
* Performs miscellaneous hospital communications and clerical duties and responds to emergency alarms
* QualificationsHigh school diploma or equivalent is required.
* Must have the ability to handle multiple tasks at once.
* Must be able to follow instructions, work quickly and accurately in a fast pace environment.
* Analytical and grammatical skills are necessary to communicate effectively-verbally and written.
* Must be fluent in English
* Primary Location: TX
* HoustonOrganization: Park Plaza Hospital

What Does A Telecommunication Operator Do At Ministry Health Care

* Announce overhead codes for both area hospitals, and assist in coordinating on-call teams for emergency codes/situations.
* Works closely with NurseDirect by scheduling after-hours appointments using our Athena and Meditech systems.
* Assists in providing after-hours paging services for area nursing homes and Affinity Visiting Nurses.
* Provides assistance in trouble-shooting pager issues for all associates, and are solely responsible for the activation and swapping out of all pagers used in the region.
* Works in a fast-paced environment that often requires quick-thinking and problem-solving to move efficiently from one task to the next, all while providing excellent customer service.
* Assist our patients in registering and trouble-shooting login issues for the myAffinity Patient Portal, and works with Ascension Information Systems to help resolve login issues for the myAffinity Hospital patient portal.
* Is required to work independently at times, but must still continue to operate as a team through accurate documentation of work and frequent updates to everyone in the department.
* Plays an important role in monitoring and updating any changes that are necessary in the associate directory.
* Is required to complete annual HIPAA training

What Does A Telecommunication Operator Do At Mayo Clinic

* Receives and relays incoming and outgoing telephone calls for the facility.
* Provides directory information, transfers calls as appropriate.
* Enters facility directory information into the computer database and in manuals.
* Makes general and emergency announcements over the facility’s PA system.
* Demonstrates effective communication skills and behaviors.
* Pages in a timely manner

What Does A Telecommunication Operator Do At University of Utah Healthcare

* Answers and manages the switchboard.
* Greets and assists visitors, staff, patients and families.
* Maintains daily patient and bulletin lists.
* Responds appropriately for all emergency codes generated.
* Delivers and follows-through on all messages in which a page is requested.
* Provides general receptionist services and completes miscellaneous projects as assigned

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Telecommunication Operator Jobs

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Do you work as a Telecommunication Operator?

Telecommunication Operator Demographics

Gender

Female

66.9%

Male

31.6%

Unknown

1.5%
Ethnicity

White

81.3%

Hispanic or Latino

11.3%

Asian

5.3%

Unknown

1.6%

Black or African American

0.5%
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Languages Spoken

Spanish

58.0%

French

11.6%

German

2.9%

Japanese

2.9%

Russian

2.9%

Italian

2.9%

Swahili

1.4%

Portuguese

1.4%

Irish

1.4%

Urdu

1.4%

Kutchi

1.4%

Hindi

1.4%

Georgian

1.4%

Greek

1.4%

Carrier

1.4%

Armenian

1.4%

Polish

1.4%

Korean

1.4%

Navajo

1.4%
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Telecommunication Operator Education

Schools

University of Phoenix

27.7%

Strayer University

6.0%

Ashford University

5.4%

Central Texas College

5.4%

Kaplan University

5.4%

Liberty University

4.8%

University of Maryland - University College

4.2%

Anne Arundel Community College

4.2%

Northern Virginia Community College

3.6%

Troy University

3.0%

Macomb Community College

3.0%

Houston Community College

3.0%

Wharton County Junior College

3.0%

Texas A&M University

3.0%

Community College of the Air Force

3.0%

Midlands Technical College

3.0%

Everest Institute

3.0%

University of South Carolina - Columbia

3.0%

Grand Canyon University

3.0%

Capella University

3.0%
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Majors

Business

20.5%

Criminal Justice

13.4%

Nursing

6.1%

Psychology

5.7%

Health Care Administration

5.5%

General Studies

5.4%

Medical Assisting Services

5.4%

Information Technology

4.8%

Computer Science

4.5%

Computer Networking

3.5%

Education

3.3%

Legal Support Services

3.0%

Management

2.9%

Computer Information Systems

2.9%

Medical Technician

2.6%

Accounting

2.5%

Communication

2.2%

Social Work

2.0%

Biology

2.0%

English

1.9%
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Degrees

Other

34.3%

Bachelors

29.4%

Associate

17.2%

Certificate

7.9%

Masters

7.8%

Diploma

2.1%

Doctorate

0.7%

License

0.5%
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How Would You Rate The Salary Of a Telecommunication Operator?

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Top Skills for A Telecommunication Operator

Non-EmergencyCallsCustomerServiceSafetyEMSLawEnforcementAgenciesCommunicationsEquipmentCADPhoneCallsDataEntryComputerSystemsNcic/TcicTelecommunicationsOperatorComsecEmergencySituationsTelephoneCallsClearanceMulti-LinePhoneFireDepartmentEmergencyServicesAppropriateDepartments

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  1. Non-Emergency Calls
  2. Customer Service
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Answered and dispatched 911 emergency and non-emergency calls to surrounding police and fire municipalities.
  • Provided excellent customer service to customers.
  • Followed all department policies and procedures to assure that officer safety is the top priority.
  • Installed, operated and maintained microcomputers and Local Area Network (LAN) systems on behalf of HQMC.
  • Relay information and messages to law enforcement agencies and emergency response personnel.

How Would You Rate Working As a Telecommunication Operator?

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Top Telecommunication Operator Employers

Telecommunication Operator Videos

A Day in the Life in the Communications Center

The challenges telco operators face when it comes to building their own CDN platform