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Become A Telecommunication Operator

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Working As A Telecommunication Operator

  • Interacting With Computers
  • Getting Information
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • Make Decisions

  • $25,000

    Average Salary

What Does A Telecommunication Operator Do At Texas Association of Counties

* Receives emergency calls from the public and dispatches appropriate emergency personnel.
* Receives, evaluates, prioritizes and initiates response ti requests for information and services.
* Access, retrieves, disseminate, and protect confidential law enforcement related data from a variety if protected local, state and federal databases.
* Enters critical and confidential law enforcement data into TCIC and NCIC databases as well as perform related duties.
* Assists with the maintenance of the communications center and report regularly for work on time.
* Performs other duties as required by the Communications Division Commander

What Does A Telecommunication Operator Do At West Suburban Medical Center

* Operates telephone switchboard to relay incoming, outgoing and inter-office calls.
* Performs miscellaneous hospital communications and clerical duties and responds to emergency alarms
* QualificationsHigh school diploma or equivalent is required.
* Must have the ability to handle multiple tasks at once.
* Must be able to follow instructions, work quickly and accurately in a fast pace environment.
* Analytical and grammatical skills are necessary to communicate effectively-verbally and written.
* Must be fluent in English
* Primary Location: TX
* HoustonOrganization: Park Plaza Hospital

What Does A Telecommunication Operator Do At Ministry Health Care

* Announce overhead codes for both area hospitals, and assist in coordinating on-call teams for emergency codes/situations.
* Works closely with NurseDirect by scheduling after-hours appointments using our Athena and Meditech systems.
* Assists in providing after-hours paging services for area nursing homes and Affinity Visiting Nurses.
* Provides assistance in trouble-shooting pager issues for all associates, and are solely responsible for the activation and swapping out of all pagers used in the region.
* Works in a fast-paced environment that often requires quick-thinking and problem-solving to move efficiently from one task to the next, all while providing excellent customer service.
* Assist our patients in registering and trouble-shooting login issues for the myAffinity Patient Portal, and works with Ascension Information Systems to help resolve login issues for the myAffinity Hospital patient portal.
* Is required to work independently at times, but must still continue to operate as a team through accurate documentation of work and frequent updates to everyone in the department.
* Plays an important role in monitoring and updating any changes that are necessary in the associate directory.
* Is required to complete annual HIPAA training

What Does A Telecommunication Operator Do At Mayo Clinic

* Receives and relays incoming and outgoing telephone calls for the facility.
* Provides directory information, transfers calls as appropriate.
* Enters facility directory information into the computer database and in manuals.
* Makes general and emergency announcements over the facility’s PA system.
* Demonstrates effective communication skills and behaviors.
* Pages in a timely manner

What Does A Telecommunication Operator Do At University of Utah Healthcare

* Answers and manages the switchboard.
* Greets and assists visitors, staff, patients and families.
* Maintains daily patient and bulletin lists.
* Responds appropriately for all emergency codes generated.
* Delivers and follows-through on all messages in which a page is requested.
* Provides general receptionist services and completes miscellaneous projects as assigned

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Telecommunication Operator Career Paths

Telecommunication Operator
Security Officer Technician Team Leader
Office Manager
5 Yearsyrs
Security Officer Specialist Team Leader
Account Manager
5 Yearsyrs
Security Officer Specialist Consultant
Information Technology Manager
7 Yearsyrs
Dispatcher Coordinator Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Dispatcher Coordinator Consultant
Partner
6 Yearsyrs
Dispatcher Logistics Coordinator Office Manager
Co-Owner
6 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Certified Nursing Assistant Lead Teacher Manager
Business Owner
6 Yearsyrs
Certified Nursing Assistant Lead Teacher Assistant Manager
Support Manager
5 Yearsyrs
Home Health Aid Executive Assistant Office Manager
Billing Manager
7 Yearsyrs
Home Health Aid Executive Assistant Customer Service Manager
Call Center Manager
6 Yearsyrs
Home Health Aid Technician Network Administrator
Information Systems Manager
6 Yearsyrs
Specialist Officer Security Supervisor
Security Manager
6 Yearsyrs
Correction Officer Technician Operation Supervisor
Dispatcher Supervisor
5 Yearsyrs
Secretary Human Resources Coordinator Customer Service Supervisor
Support Supervisor
6 Yearsyrs
Officer Operations Manager Service Director
Director Of Support Services
9 Yearsyrs
Officer Program Manager Deputy Director
Emergency Management Director
7 Yearsyrs
Patient Service Representative Enrollment Specialist Lead Customer Service Representative
Lead Dispatch
5 Yearsyrs
Billing Specialist Senior Customer Service Representative Director, Customer Support Services
Manager, Custom Support And Services
7 Yearsyrs
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Do you work as a Telecommunication Operator?

Help others decide if this is a good career for them

Average Length of Employment
Police Dispatcher 3.9 years
CBX Operator 3.3 years
911 Operator 3.2 years
Telecommunicator 2.8 years
PBX Operator 2.8 years
Alarm Operator 2.3 years
Phone Operator 1.8 years
Top Careers Before Telecommunication Operator
Cashier 17.2%
Internship 3.4%
Dispatcher 3.0%
Server 2.6%
Secretary 2.5%
Supervisor 2.4%
Volunteer 2.2%
Teller 2.1%
Top Careers After Telecommunication Operator
Cashier 9.9%
Dispatcher 3.5%
Supervisor 3.0%
Internship 2.9%
Specialist 2.8%
Secretary 2.8%
Manager 2.8%

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Top Skills for A Telecommunication Operator

  1. Non-Emergency Calls
  2. Phone Calls
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Answered and dispatched 911 emergency and non-emergency calls to surrounding police and fire municipalities.
  • Answer all incoming phone calls assisting the caller with information such as hours of operation, physician information or patient locations.
  • Provided customer service for over 100 different clinics after hours and paged physicians upon patient/hospital request.
  • Dispatched appropriate public safety units and assisted in obtaining additional information of local streets and addresses.
  • Operate effectively hospital based telecommunications systems.

Telecommunication Operator Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 3,392 Telecommunication Operator resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Telecommunication Operator Resume

View Resume Examples

Telecommunication Operator Demographics

Gender

Female

59.9%

Male

29.0%

Unknown

11.1%
Ethnicity

White

60.3%

Hispanic or Latino

17.2%

Black or African American

13.5%

Asian

5.7%

Unknown

3.3%
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Foreign Languages Spoken

Spanish

65.6%

French

9.4%

German

4.2%

Russian

3.1%

Japanese

2.1%

Swahili

1.0%

Portuguese

1.0%

Irish

1.0%

Urdu

1.0%

Kutchi

1.0%

Hindi

1.0%

Georgian

1.0%

Somali

1.0%

Greek

1.0%

Carrier

1.0%

Armenian

1.0%

Polish

1.0%

Korean

1.0%

Navajo

1.0%

Italian

1.0%
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Telecommunication Operator Education

Schools

University of Phoenix

28.8%

Kaplan University

7.1%

Strayer University

6.4%

University of Maryland - University College

5.7%

Ashford University

5.0%

Central Texas College

5.0%

Troy University

3.9%

Macomb Community College

3.6%

Houston Community College

3.2%

American InterContinental University

3.2%

Florida International University

3.2%

Baker College

3.2%

Liberty University

3.2%

Community College of the Air Force

2.8%

Kent State University

2.8%

University of Missouri - Columbia

2.8%

University of Akron

2.5%

Prince George's Community College

2.5%

Texas State University

2.5%

Anne Arundel Community College

2.5%
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Majors

Business

22.4%

Criminal Justice

14.0%

Health Care Administration

6.8%

Nursing

6.0%

Psychology

5.6%

Medical Assisting Services

5.5%

General Studies

4.6%

Computer Science

3.6%

Information Technology

3.6%

Education

3.3%

Accounting

3.0%

Computer Networking

2.8%

Computer Information Systems

2.8%

Communication

2.6%

Management

2.6%

Legal Support Services

2.5%

Liberal Arts

2.3%

Medical Technician

2.3%

English

2.0%

Marketing

1.8%
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Degrees

Other

34.1%

Bachelors

28.3%

Associate

18.2%

Certificate

7.9%

Masters

7.4%

Diploma

3.0%

Doctorate

0.6%

License

0.5%
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How Would You Rate Working As a Telecommunication Operator?

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Top Telecommunication Operator Employers

Jobs From Top Telecommunication Operator Employers

Telecommunication Operator Videos

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