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Phone Operator
American Oncology Network
Telecommunication operator job in Columbus, OH
Pay Range: $15.46 - $24.44 Join Zangmeister Cancer Center in Columbus, OH! is ONSITE in Columbus) RESPONSIBILITIES: Responsible for the answering and routing of all incoming calls to the office and for ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion.
QUALIFICATIONS:
* Must have understanding and experience in handling high volume of calls and routing to appropriate destination, preferably in a medical clinical setting knowledge of medical terminology
* An understanding of documentation requirements for medical records
* Attention to detail
* Knowledge of computers and strong communication skills with a wide variety of personalities.
* Valid driver's license in the resident state.
#LI-ONSITE
#AONA
$15.5-24.4 hourly 46d ago
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Phone Operator
Waycrosshealth
Telecommunication operator job in Columbus, OH
Pay Range:
$15.46 - $24.44Join Zangmeister Cancer Center in Columbus, OH!(This position is ONSITE in Columbus) RESPONSIBILITIES:
Responsible for the answering and routing of all incoming calls to the office and for ensuring that all incoming calls are answered and sent to appropriate destination in a timely fashion.
QUALIFICATIONS:
• Must have understanding and experience in handling high volume of calls and routing to appropriate destination, preferably in a medical clinical setting knowledge of medical terminology
• An understanding of documentation requirements for medical records
• Attention to detail
• Knowledge of computers and strong communication skills with a wide variety of personalities.
• Valid driver's license in the resident state.
#LI-ONSITE
#AONA
$15.5-24.4 hourly Auto-Apply 47d ago
Telecommunications Operator - Springfield Regional Medical Center - PRN
Mercy Health 4.4
Telecommunication operator job in Springfield, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 0.01 Work Shift: All Work Shifts (United States of America) Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
Essential Functions
* Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
* Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
* Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
* Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
* Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
* Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Required Minimum Education:
High school Diploma/GED
Minimum Years and Type of Experience:
2 or more years in telephone operations/dispatch
Other Knowledge, Skills and Abilities Required:
Customer services computer skills excel Microsoft word
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Telecommunications - Springfield
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
$27k-32k yearly est. Auto-Apply 2d ago
Telecommunications Operator - Springfield Regional Medical Center - PRN
Bon Secours Mercy Health 4.8
Telecommunication operator job in Springfield, OH
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Under general supervision, perform duties related to the operation of the protective services dispatch center involving incoming communication for emergency and non-emergency assistance; simultaneously operating a multi-channeled radio system, while maintaining computer-aided dispatch systems and other computer systems. Answers multi-line telephone equipment monitor several alarm systems, responsible for dispatch of medical staff on all codes, and provides excellent customer service to anyone in need of services; and performs other duties as required. The Telephone/Dispatch Operator is responsible for the operation of the telephone switchboard to relay incoming, outgoing, and transfer calls, overhead paging, and other duties as assigned according to the established Hospital and Department policies.
**Essential Functions**
+ Responsible for receiving coordinating and disseminating critical information from various sources including emergency and non-emergency calls for service.
+ Maintains radio contact with mobile/field units to monitor response progress and any needed support. Maintains communication with assigned units.
+ Determine nature and location of emergency prioritize, dispatch emergency personal and/or implement emergency procedures as needed and in accordance with established procedure
+ Operates a variety of communications equipment and monitors security systems including CCTV, Access Control, fire alarm, building automation and control and burglar and panic alarms; responds appropriately and in accordance with established procedure.
+ Acknowledges alarm received and dispatches appropriate personnel for issue at hand.
+ Be familiar with emergency procedures
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
**Required Minimum Education:**
High school Diploma/GED
**Minimum Years and Type of Experience:**
2 or more years in telephone operations/dispatch
**Other Knowledge, Skills and Abilities** **Required:**
Customer services computer skills excel Microsoft word
As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being-personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
**What we offer**
+ Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
+ Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
+ Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
+ Tuition assistance, professional development and continuing education support
_Benefits may vary based on the market and employment status._
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email ********************* . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************
$25k-33k yearly est. 60d+ ago
Experienced 911 Dispatcher / Telecommunicator
Delaware County, Oh 4.5
Telecommunication operator job in Delaware, OH
We are looking for experienced 9-1-1 Dispatchers who can step in and quickly make a difference for our community. If you have experience in an emergency communications center handling 9-1-1 and police, fire, and/or EMS dispatch, we would love to talk to you.
Pay is commensurate with experience:
1+ Years = $31.02 an hour
2+ Years = $32.43 an hour
3+ Years = $33.88 an hour
4+ Years = $36.42 an hour
Delaware offers a great atmosphere and benefits. In addition to advanced step placement for pay, prior public service credit allows for a higher vacation earning placement. A shift differential of $1.00 per hour is paid for second and third shift hours.
While we would prefer candidates with certifications in CPR/AED, APCO PST1, and emergency medical dispatch, we are willing to train the right candidate with the minimum experience.
Learn more about the department:
DELCOMM is the primary public safety answering point for Delaware County, answering all landline, voice-over-internet, and wireless 9-1-1 calls placed in the County. We dispatch for thirteen fire departments, Delaware County EMS, Delaware County EMA, Powell Police Department, and Delaware City Police Department.
The individual responds to requests for service via telephone and radio, employing telephone interviewing techniques and radio transmissions, rapidly and accurately processing information, prioritizing, making referrals, and initiating the proper response promptly, maintaining caller, responder, and public safety awareness. Individual reports directly to a Tour Commander.
Additional Information:
The nature of our work requires that our team members work irregular hours, including nights, weekends, and holidays. Shifts are determined biannually based on seniority.
Shifts
First Shift - 6:00am to 2:00pm
Second Shift - 2:00pm to 10:00pm
Third Shift - 10:00pm to 6:00am
Training Process
All team members complete a thorough training process to equip them with the skills and knowledge to perform the role effectively. The process consists of the following five phases.
Phase 1 - Classroom Training
Phase 2 - Call-taking
Phase 3 - Fire Dispatching
Phase 4 - Law Enforcement Dispatching
Phase 5 - Independent/Evaluation Only
Selection Process for a March 16th start date.
January 11th - Job post closes
January 14th - Deadline for candidates to view an informational video and fill out a survey
January 21st - Candidates who indicated they would like to move forward, must complete Criticall testing by this date
February 2nd to 9th - Phone interviews begin. Dates for in-person interviews will be revealed to selected candidates.
DELCOMM is a CALEA-accredited employer.
Individual must have a high school diploma or GED, familiarity with computers and basic computer applications, and keyboarding experience. As a condition of continued employment, within one year of the hire date, the individual must successfully complete and maintain certification in CPR/AED, all the current APCO required disciplines, NIMS certifications, and any other required standards. Individual must meet and maintain all required licenses and certifications as a continued condition of employment.
Must possess a valid driver's license and have an acceptable driving record. Individual must meet and maintain qualifications for driving on county business at all times, including insurability. Must maintain all required licenses and certifications as a continued condition of employment.
Essential Functions
* Provides emergency first responder communications link between the public and public safety entities;
* Processes telephone calls, analyzes situations rapidly and accurately, determines effective courses of action, completes required paperwork, maintains detailed records of action, and performs clerical duties as needed;
* Provides standardized emergency telephone procedures to callers using an automated pre-arrival telephone instruction system;
* Processes radio communications for public safety responders, and maintains detailed records of such traffic;
* Assists public safety entities in disaster response and preparedness;
* Maintains thorough working knowledge of all operational and administrative rules, regulations, codes, laws, policies, and procedures that govern duties within the Center and employment within the County;
* Establishes and maintains effective working relationships with emergency response personnel;
* Aids management by recommending operational procedures to the supervisor;
* Identifies and reports equipment problems and outages to the supervisor;
* Supports the Database Technician in the maintenance of the electronic and manual databases;
* Drives to the Emergency Operations Center, back-up Communications Center, the Communications Center, or alternate location during an emergency recall as defined by Center policy;
* Demonstrates regular and predictable attendance;
* Attends various training sessions, video conferences, and workshops;
* Hold as confidential, all aspects of the job;
* Performs typing, word processing, and related computer operations;
* Works overtime and outside of typical work schedule/business hours as required; and
* Any other duties as assigned;
Equal Opportunity Employer
M/F/D/V
$31-36.4 hourly 19d ago
Dispatcher/Scheduler
Equus Computer Systems 3.6
Remote telecommunication operator job
Dispatcher/Scheduler is responsible for organizing, coordinating, and managing global server repair operations. This role involves coordination between internal teams, external vendors, service partners, logistics companies, and customers to ensure the efficient repair and replacement of server components in our internationally deployed computer servers.
Essential Duties and Responsibilities include the following (Other duties may be assigned):
* Serve as primary point of contact with field service technicians, service partners, and customers to ensure timely and successful work scheduling and completion.
* Schedule and assign onsite field technicians in coordination with internal Equus resource availability.
* Work with customer sites to document all requirements for onsite access and schedule accordingly.
* Communicate and push service providers for timely updates on communications and scheduling of onsite visits.
* Ensure job scope requirements are understood by all customer stakeholders.
* Coordinate pre-visit reviews to ensure field techs have all necessary tools, documentation, training, and understanding of site visit requirements.
* Track support case, RMA, and dispatch processes and statuses within internal CRM system.
* Provide timely and professional responses to customer inquiries regarding status of support cases and dispatches.
* Support day-to-day communications with customers and internal resources on communications and resource management (parts and labor).
* Provide regular updates to stakeholders on repair timelines, delays, and resolution progress.
* Maintain accurate notes and records of communication efforts with stakeholders and publish a daily schedule of onsite activities by date.
* Assist with case, RMA, and dispatch transaction creation.
Essential Education, Skills, and Experience:
* Strong organizational, problem-solving, and multi-tasking abilities.
* Effective communication and interpersonal skills.
* Ability to work across different time zones and coordinate with multicultural teams.
* Experience managing RMA processes, global part replacements, and repair tracking systems.
* Proficiency in scheduling and dispatch coordination and calendar tracking.
* Attention to detail to ensure all communications are processed to prevent errors in scheduling.
* College diploma and 2+ years of work experience in a similar role.
* Excellent computer skills; previous experience working with a database a plus.
* Computer hardware/server architecture familiarity are a plus.
* Excel knowledge and familiarity required.
* Searching for someone willing to work overnight (9:30pm - 6am Central). Potentially open to 3pm - 11:30pm Central.
* The base hourly rate for this role is between $21.63/hour and $28.85/hour and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
* Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!
$21.6-28.9 hourly 60d+ ago
BOP Service Operator
Force Pressure Control
Remote telecommunication operator job
OFS Field Operations | BOP & Surface Pressure Control Equipment
Force Pressure Control is seeking safety-oriented BOP Service Operator in the Permian Basin. This role is responsible for installing, maintaining, testing, and troubleshooting BOPs and pressure control equipment on customer locations.
Perform pressure testing, maintenance, and troubleshooting of BOP systems and associated control equipment
Assist with rig-up and rig-down operations and equipment maintenance on well site as well as at facility
Ability to oversee all phases of the well operation and understand the tasks required to meet projected deadlines and achieve expected results for BOP services provided on customer locations
Complete accurate service reports and documentation
Communicate effectively with supervisor, clients and team members on job status and potential issues
Participates and complies with FPC and Client QHSE Programs, observes safe working practices and all safety rules and regulations during the course of the job
Requirements
Working background with BOP and other wellhead / surface pressure control equipment is required.
Strong mechanical aptitude and troubleshooting skills
Valid driver's license and ability to travel to remote work locations
Willingness to work extended hours and weekends as needed
The BOP Service Operator position is a full time, non-exempt position. Hourly pay rate commensurate with experience.
Applicants have rights under Federal Employment Laws.
$21k-40k yearly est. 60d+ ago
Telecommunications
Vp 3.9
Telecommunication operator job in Columbus, OH
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$24k-38k yearly est. Auto-Apply 60d+ ago
Public Safety Dispatcher
Steiner + Associates 4.6
Telecommunication operator job in Columbus, OH
Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates.
JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems.
CORE FUNCTION & RESPONSIBILITIES:
Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms.
Receive emergency and non-emergency call of service, dispatch units accordingly
Determine nature and location of call, determine priority of calls and dispatch units accordingly
Provide assistance, information and direction to non-emergency callers.
Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol.
Input all pertinent radio transmission into CAD system.
Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment.
Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center.
Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual.
Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center.
COMPETENCIES
Communication Proficiency
Excellent Customer Service
Good Judgement
Objectivity
Confidentiality/Discretion
Ethical conduct
Safety Management
Professionalism
Dependable
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud.
TRAVEL
No travel is expected for this position.
REQUIRED EDUCATION AND EXPERIENCE
High School Diploma or equivalent
Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required.
Basic computer skills, including Excel and Word is preferred
Must be 21 years of age
Must possess a valid driver's license
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT
Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work.
Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.
$22k-29k yearly est. 60d+ ago
911 Dispatcher
Licking County, Oh 3.6
Telecommunication operator job in Heath, OH
911 Dispatcher Division: Homeland Security/E.M.A./911 Contact Name: Tammy Smoke, SHRM-CP, PHR Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 10/15/2025 Position Location: 783 Irvingwick Drive SW, Heath, Ohio 43056 Position Description:
* Demonstrates regular and predictable attendance.
* Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government.
* Monitors/receives telephone calls and initiates proper response.
* Notifies correct law enforcement agencies and any other agency needed or requested by fire department; provides necessary follow-up; tracks all County Fire Department equipment.
* Operates radio communications equipment by answering emergency lines, gets information from caller, transfers call to correct agency and dispatches as necessary, dispatches correct fire department to emergency, relays information on run to responding personnel; provides pre-arrival instructions to callers per EMD cards/Pro QA (e.g., control of bleeding, CPR, clearing airway passages, Heimlich maneuver, and the proper positioning of victims of shock, etc.).
* Attends court hearings and offers testimony as needed.
* Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures.
* Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training.
Brief Description:
Monitors and operates radio communications equipment to receive, transmit, and monitor communications of City and County Fire Departments in accordance with 911 Standard Operating Procedures.
Job Prerequisites:
Minimum Qualifications:
High school diploma or general education degree (GED); and one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.
Additional Qualifications (Agency/Dept. Qualifications):
Effective written and oral communication skills. Ability to manage fast pace, potentially stressful environment. Basic Computer Skills. Microsoft Office Programs (Excel / Word). Typing 45 WPM or faster corrected.
Application Procedure:
Submit completed application, resume and cover letter to the Licking County Human Resources Department, 20 South Second Street, 3rd Floor, Newark, Ohio 43055. Applications can be obtained in person in the Human Resources Department between 8:00 a.m. and 4:30 p.m. daily or printed from the web site at **********************
Compensation:
Pay Rate: $22.00 - $26.50 based on experience
After 48 months $29.10 per contract
BENEFITS:
* Paid Sick Leave
* Medical Insurance
* Life Insurance
* 11 Paid Holidays
* Paid Vacation Leave
* CPR Certification
* Paid on-the-job training to include Emergency Medical/ Fire/ Law Enforcement Protocols
* Flex Spending
* Longevity Pay after 5 years
* Shift Differential
* Ohio Public Employees Retirement System
About UFA:
Join the front line of public safety at the Licking County Regional Communications Center as a Fire/EMS 911 Dispatcher. In this vital role, you'll be the lifeline between the community and emergency responders, calmly and efficiently coordinating fire, medical, and rescue services during critical moments. Our dispatchers use advanced technology, quick thinking, and strong communication skills to ensure help reaches those in need fast. If you thrive under pressure, value teamwork, and are driven by a commitment to protect lives and property, this is your opportunity to make a real impact every single day.
Licking County is an Equal Opportunity Employer.
Job Type: Full Time Pay Type: Hourly
$22-26.5 hourly 60d+ ago
Remote Guard Center Operator
Visentry
Remote telecommunication operator job
The RGC Operator is responsible for reviewing incoming video alarm notifications and responding according to the standard operating procedures
Duties and Responsibilities
Understanding that customer service and satisfaction are the primary goals of the organization
Actively tracking, verifying and acting upon video alert signals received from customer locations
Following the standard operating procedures
Communicating with law enforcement, customers and other emergency personnel
Manage medium to high volume of calls
$29k-39k yearly est. 60d+ ago
Virtual eCommerce Phone Support Operator
Advance Stores Company
Remote telecommunication operator job
The eCommerce Phone Support Operator is considered the front-line representative, providing best in class service to our customers and store team members. This individual will answer incoming phone calls, make outbound calls and respond to emails. The eCommerce Phone Support Operator is primarily responsible for locating and providing part fitment for customer's vehicles, placing orders, tracking shipments, providing order statuses, explaining billing, and partnering with our store leadership via email and phone to resolve opportunities. The eCommerce Phone Support Operator is able to provide resolutions to all concerns. The agent is also tasked with navigating through many computer applications with speed and accuracy to provide timely customer resolutions. The major directive is to successfully serve our Customers and store Team Members better than anyone and assist them in the proper handling of questions, concerns and procedural opportunities. Our extensive training program provides analysts with the tools they need to make judgment calls in the moment to offer exceptional customer service with their own style.
Essential Duties and Responsibilities:
Maintains composure while de-escalating customer issues
Maintains and updates customers information in a case management system
Close sales, upsell and process credit card payments
Provide first level website technical support
Follows up on outstanding items to issue completion
Document each customer interaction in a case management system
Meet or exceed company set targets for calls/chats handled, Team KPIs, customer satisfaction score, adhering to schedule and QA scores
Provide guidance through the Advance Auto Parts online shopping experience
Work with external shipping contractors to assist customers with domestic issues and claims
Address and resolve post-order questions regarding shipping, billing, and delivery
Partner with other departments and store team members to resolve customers concerns
Responsible for working incoming cases
Provide knowledgeable answers to questions about products, pricing and availability
Maintain Advance Auto Parts product and policy knowledge
Notify business partners of errors on the website
Complete training courses by company set due date
Requirements:
Excellent written communication skills
Must be able to multi-task
Typing speed of at least 45 words per minute
Must be available to work any shift Sunday-Saturday: 8:30 am - 5:30 pm ET or until queue is cleared for closing shifts.
Must be available to work weekends and holidays
Must thrive and be adaptable to an ever-changing fast pace environment
Regular, dependable attendance and punctuality
Demonstrated ability to work well with other departments, peers and business partners
Excellent problem-solving skills, with a demonstrated ability to identify operational problems, recommend optimum solutions and follow through to resolution
Must be available to attend entire paid training class
Pass Background Check
Location Eligibility: You must live within the Eastern Time Zone to be eligible for this role.
What does Advance have to offer you?
401k Retirement Savings Plan with competitive company match
Paid Time Off and Sick Time
Opportunity for overtime
Special Recognition awards
Opportunity for growth and promotion
Career Path Opportunities: Most of our trainers, quality control coaches, managers and leaders began their career as customer service analysts
Employee Discount Program
Health, Dental, Vision and Prescription Drug Insurance
Health Savings Account
Medical and Dental Flexible Spending Accounts
Employee Assistance Program
Company paid Life insurance
Company paid short & long term disability insurance
Annual increase based on performance
Positive work environment
Team Member Networks available
Volunteer Opportunities
Military Leave, Jury Duty and Bereavement Pay
Paid Disability Leave Due to Childbirth and Paid Parental Bonding Leave
Visit our benefits website to view the many other benefits we offer: *****************************************************
Compensation Range
The good faith estimate for this role is between 13.50 USD and 17.00 USD per hour for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
************************************************
California Residents click below for Privacy Notice:
***************************************************
$27k-33k yearly est. Auto-Apply 5d ago
Communications Center Operator - Mobile Sensors Vessel-Remote
V2X
Remote telecommunication operator job
** The Mobile Sensors program performs Operations and Maintenance (O&M) on a ship based mobile radar/communication systems that are complex, multi-mission systems with elaborate command, control, computer, and communications interfaces and support sub-systems. These systems, and the program assigned employees primarily operate in the Pacific Command's (PACOM) area of responsibility (AOR). Our program team members are required to operate and keep these radar and communication systems fully mission capable (FMC) 24-hours a day, 7-days a week, and capable of supporting mission operations on short-notice.
In performance of this mission, Mobile Sensors is seeking a **Communications Center Operator(s** ) that will be assigned within the Message Processing Center (MPC) and/or Mission Communications Center (MCC) to perform the duties associated with standard Navy message systems, and additional duties as required/assigned. This position will require personnel to live and work for extended shifts/periods onboard a ship that will operate in/out of overseas ports. Position requires meeting the maritime medical physical and appropriate CENTCOM AOR medical requirements.
This position although V2X, is represented by the International Brotherhood of Electrical Workers (IBEW), Local 2088, and the pay and benefits are per the Collective Bargaining Agreement (CBA).
**Required Skills:**
+ Ability to operate ship-associated communications-electronic equipment to include: embedded communications systems, data communications, data processors, desktop computers and ancillary equipment, COMSEC equipment to include data and voice encryption devices, multiplexers and modems.
+ Active Top Secret Security Clearance with SCI eligibility.
+ Current U.S. Passport with 3 x blank pages
**Other Requirements:**
This position is Full-Time/at-sea on a forward deployed vessel. Candidates must not be hindered by motion sickness and must pass/maintain Maritime Medical Exam IAW CENTCOM Mod 15 requirements.
**Desired Skills:**
+ Knowledge working with US Air Force COMSEC accounts _._
**Desired Education:**
+ US Navy's A-Schools for Operations Specialists or the equivalent civilian training.
+ Defense Security CompTIA CertMaster CE Security+ Certification Requirement
**Education Requirements:**
+ High School Degree
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
\#LI-DH1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$21k-28k yearly est. 60d+ ago
Dispatcher
Barnhart Crane & Rigging 4.7
Telecommunication operator job in Columbus, OH
Dispatch operators, drivers and riggers on a daily basis to perform jobs.
Input crews and equipment into dispatch software.
Acquire routes and permits for over-sized, over-weight vehicles.
Receive inbound phone calls from customers for sizing, scheduling, and booking of cranes.
Gather and process employee time cards daily and submit weekly to the branch manager and payroll office.
Assist office manager, sales personnel and other office staff in day-to-day operations.
The Dispatcher is an integral part of the team and will be required to participate in some management meetings and daily white-board meetings.
Preferred Qualifications:
Experience with Microsoft Excel, Word, and data entry
Communication Skills
Mathematical Skills
Reasoning Ability
Compensation and Benefits:
Competitive salary and performance bonus
401(k) program with company match up to10% of pay
Family medical, dental and vision insurance
Paid time off and other benefits
Barnhart CARES family care and community service opportunities
PURPOSE- Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.
MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.
NETWORK - Barnhart has built teams that form one of our industry's strongest network of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.
CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.
EOE/AA Minority/Female/Disability/Veteran
$28k-35k yearly est. 3d ago
Dispatcher for West Virginia Operations - Remote
Wolfpack Rentals, LLC
Remote telecommunication operator job
Apply Description
We are seeking a dedicated and detail-oriented Dispatcher to join our team. The ideal candidate will possess strong communication and organization skills, enabling them to thrive in a fast-paced environment. This role requires effective problem-solving abilities and the capacity to multitask while maintaining a high level of service.
Key Responsibilities
Deliver clear instructions and relay information efficiently in a dynamic setting.
Maintain accurate records of schedules, routes, completed work orders and inventory records.
Gather information from callers to prioritize calls based on urgency and relevance.
Utilize decision-making and critical thinking skills to manage call prioritization effectively.
Address and resolve problems and service requests from supervisors and customers, including data entry tasks.
Operate various computer systems, including databases, email, and scheduling software.
Remain stationary throughout the shift while managing communications via telephone and text.
All other duties as assigned by supervisor.
Skills and Qualifications
High School Diploma or GED
Excellent communication skills, both verbal and written including the ability to use telephones, text message and email to contact employees
Strong clerical and organizational abilities
Proven problem-solving and decision-making skills
Proficient in computer usage, including scheduling and database software
Capacity to remain focused and attentive during extended periods of stationary work
$40k-59k yearly est. 13d ago
Remote Operation Center (ROC) Operator I / II
Onward Energy
Remote telecommunication operator job
ROC Operator I / II
Reports To: Manager of ROC Operations
Direct Reports:
$28k-36k yearly est. 37d ago
Overnight, Security Operations Center Dispatcher IN-OFFICE, NON-REMOTE
EyeQ Monitoring
Remote telecommunication operator job
Full-time Description
is required to be in-office in Marietta, GA. No remote opportunities are available.
Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US.
We are seeking a Overnight, Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons.
Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.
We value trusted partnerships.
We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit.
We build to last.
We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.
We take the hill.
We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.
We enjoy the journey.
We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.
Responsibilities:
Monitor premises to prevent theft, violence, or infractions of rules
Thoroughly examine alarms from sites to verify threats
Warn violators of premise rules and regulations
Request emergency personnel for high risk situations
Requirements:
High school diploma or equivalent
Fluent in the english language
Authorized to work in the United States
Available for evening and overnight shifts
Accepted candidates will be required to complete an online survey as well as drug and background checks
Experience:
Call Center Customer Service or Support: 1 year (Preferred)
Security or Loss Prevention: 1 year (Preferred)
Security guard license (Preferred)
Compensation + Benefits:
Full-time
Health insurance
Dental insurance
Vision insurance
Paid time off
Requirements
Qualifications:
Previous experience in security, law enforcement, or other related fields, preferred
Familiarity with security equipment and surveillance technology
Ability to handle overnight work requirements
Strong attention to detail
Full use of neck, arms, back, eyes, etc. to view multiple screens at once and pivot to each quickly
Ability to sit stationary for extended periods of time with minimal breaks
Ability to type efficiently, quickly and effectively
Salary Description Starting at $17.00/hr
$17 hourly 60d+ ago
Dispatcher
ABC Legal Services 4.1
Remote telecommunication operator job
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
As a Dispatch Coordinator you'll play a critical role in ensuring legal documents are delivered quickly and accurately. This role ensures every job is claimed, dispatched, and completed in a timely manner, while coordinating and communicating frequently with servers and internal partners to keep operations running smoothly. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you!
This position is remote but located in Louisiana.
Key Responsibilities:
Monitor skye (internal application) task board to identify aging unclaimed jobs.
Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate.
Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched.
Resolve and escalate to teams if needed.
Monitor and report trends in stuck jobs if you see an increase in the same scenarios.
Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings.
Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers.
Qualifications:
1-2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role
Strong organizational skills with the ability to manage high-volume tasks and shifting priorities
Excellent verbal and written communication skills
Ability to analyze information, identify roadblocks, and escalate issues appropriately
Comfortable navigating digital tools, internal platforms, and map-based systems
Proven ability to work independently while contributing to team goals
Reliable, consistent, and able to follow established processes with high accuracy
Benefits:
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Starting Pay: $15.00 - $17.00 per hour
Schedule: Full-time, Monday through Friday
$15-17 hourly Auto-Apply 1d ago
Clinical Dispatcher - Remote/2nd Shift
Access Telecare
Remote telecommunication operator job
Who We Are
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
The Opportunity
The Clinical Dispatcher is a specialized position performing multi‐channel emergency and routine consultation assignment for multiple service lines. The company's Consult Coordination Center (CCC) is a “virtual hospital”, with both clinical and operational support teams dedicated to accelerating patient care. The CCC is responsible for receiving and prioritizing emergency and routine consultations from clinical facilities. Work is performed under general supervision by Shift Supervisor and CCC Core Program Manager.
What You'll Work On
Effectively communicate with hospital clinical staff and Access TeleCare physicians to ensure timely and efficient patient care
Proficient in all CCC Coordinator duties.
Effectively and efficiently manage incoming consultations through CCC consultation lifecycle workflows processes
Interacts with clinical and operational teams to prioritize and assign requesting emergency/ non‐emergency consultations for multiple services lines.
Uses established and approved protocols, workflows, and the computer‐aided dispatch system to evaluate the situation and take the appropriate actions. Test readiness of computer, cameras, and other related communications equipment.
Monitors and maintains ques to quickly prioritize and assign consultations to meet or exceed SLAs.
Demonstrate service excellence in meeting and exceeding all metrics outline on performance index scorecard.
Exhibit a high degree of professionalism when interacting with the healthcare facilities, Physicians, co‐workers and supervisors.
May be required to be on‐call, remain on duty after shift‐end and respond to emergency situations at any time.
Performs all duties and responsibilities in a timely and effective manner in accordance with established company polices to achieve the overall objective of the CCC and this position.
Maintains a favorable, collaborative and professional working relationship with all departments to ensure efficient working environment to achieve company's mission.
Keeps immediate supervisor promptly and fully informed of all issues or concerns and takes prompt corrective action where necessary.
Maintains a positive team spirit and fosters a positive organizational culture that aligns with the company values.
Other tasks as needed
What You'll Bring
High School Diploma, GED or Equivalent Certification Required
At least one year of experience working in a call center environment or healthcare or IT
Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments
Demonstrated proficiency with Microsoft office programs, communication, and collaboration tools in various operating systems
Ability to learn software and systems
Have excellent phone/customer service skills along with high attention to detail
Enthusiastic about being on the forefront of healthcare and impacting patient lives positively
Flexibility and adaptability in a fast-paced environment
Ability to quickly learn and adapt to new technologies and systems
Ability to excel in a remote work setting, high growth and fast paced organization
Work Environment
Full Time Work Schedule: 6:45am-3pm Eastern Time Zone
Paid Training Schedule: Monday-Friday
Weekly Work days: Thursday-Monday
Weekly Off Days: Tuesdays and Wednesdays
Remote based environment
This is a full-time position; est. 40 hours week
The consult coordination center operates 24/7 and does require weekends and holidays.
Frequent speaking and listening using a headset
Sitting for an extended period of time
Extended periods of time looking at computer monitor
Repetitive use of hands/fingers across keyboard
High growth, fast paced organization
Must be able to remain in a stationary position 50% of the time
Company perks
Remote Work
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Paid Time Off
About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
$28k-37k yearly est. Auto-Apply 4d ago
Communications Center Operator - Mobile Sensors Vessel-Remote
V2X Current Openings
Remote telecommunication operator job
The Mobile Sensors program performs Operations and Maintenance (O&M) on a ship based mobile radar/communication systems that are complex, multi-mission systems with elaborate command, control, computer, and communications interfaces and support sub-systems. These systems, and the program assigned employees primarily operate in the Pacific Command's (PACOM) area of responsibility (AOR). Our program team members are required to operate and keep these radar and communication systems fully mission capable (FMC) 24-hours a day, 7-days a week, and capable of supporting mission operations on short-notice.
In performance of this mission, Mobile Sensors is seeking a Communications Center Operator(s) that will be assigned within the Message Processing Center (MPC) and/or Mission Communications Center (MCC) to perform the duties associated with standard Navy message systems, and additional duties as required/assigned. This position will require personnel to live and work for extended shifts/periods onboard a ship that will operate in/out of overseas ports. Position requires meeting the maritime medical physical and appropriate CENTCOM AOR medical requirements.
This position although V2X, is represented by the International Brotherhood of Electrical Workers (IBEW), Local 2088, and the pay and benefits are per the Collective Bargaining Agreement (CBA).
Required Skills:
Ability to operate ship-associated communications-electronic equipment to include: embedded communications systems, data communications, data processors, desktop computers and ancillary equipment, COMSEC equipment to include data and voice encryption devices, multiplexers and modems.
Active Top Secret Security Clearance with SCI eligibility.
Current U.S. Passport with 3 x blank pages
Other Requirements:
This position is Full-Time/at-sea on a forward deployed vessel. Candidates must not be hindered by motion sickness and must pass/maintain Maritime Medical Exam IAW CENTCOM Mod 15 requirements.
Desired Skills:
Knowledge working with US Air Force COMSEC accounts
.
Desired Education:
US Navy's A-Schools for Operations Specialists or the equivalent civilian training.
Defense Security CompTIA CertMaster CE Security+ Certification Requirement
Education Requirements:
High School Degree
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients
#LI-DH1