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Telecommunications administrator skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical telecommunications administrator skills. We ranked the top skills for telecommunications administrators based on the percentage of resumes they appeared on. For example, 7.8% of telecommunications administrator resumes contained voip as a skill. Continue reading to find out what skills a telecommunications administrator needs to be successful in the workplace.

15 telecommunications administrator skills for your resume and career

1. VoIP

Here's how telecommunications administrators use voip:
  • Responded to emergency VoIP monitoring systems and responded accordingly.
  • Decommissioned ShorTele premise based VoIP system.

2. Telecommunication

Here's how telecommunications administrators use telecommunication:
  • Audit the organization's telecommunications inventory at all 160 North American sites, remove extraneous circuits and optimize telecommunication costs.
  • Implemented and supported a communication environment with 9 remote locations using IP, digital, and analog telecommunication devices.

3. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how telecommunications administrators use ip:
  • Finalized major migrations of the systems to date including converting the voice system from analog to Voice Over IP.
  • Configured and deployed Cisco Phone Virtual Private Network (VPN) for Cisco 9971 IP Phones.

4. Telecommunications Systems

Here's how telecommunications administrators use telecommunications systems:
  • Provided remote and telephone-based user support and telecommunications systems administration services for a provider of E-Learning solutions.
  • Provided support and supervision of the company's telecommunications systems, including maintaining networking equipment.

5. SIP

Here's how telecommunications administrators use sip:
  • Lead engineer of a complete integration of all in and outbound services to the Verizon SIP network.
  • SIP carrier Intelepeer, SBC Audio Codes 2600's.

6. Telephone Systems

A telephone system is a technology that enables wired or wireless telecommunication services. It is used for enabling electronic transmission of voice or data between distant parties. Landlines, mobile phones, smartphones, voice calling apps and software, all are examples of modern telephone systems.

Here's how telecommunications administrators use telephone systems:
  • Managed migration of legacy telephone systems in multiple locations to Cisco IP Telephony platform.
  • Provided set-up and troubleshooting support of telephone systems.

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7. Tcp Ip

Here's how telecommunications administrators use tcp ip:
  • Supported 10 based T thin net coax TCP IP Network* Implemented procedural changes that increased inventory control turns.

8. Analog

An analog system refers to a system that uses continuously variable signals.

Here's how telecommunications administrators use analog:
  • Voice Network implementation; replace trunk cards, digital and analog cards as upgrades to PBX.
  • Procured and maintained of all company analog and data circuits.

9. Unity

Unity is a universal power word that has the same meaning of strength for everyone, regardless of race, nationality, or gender. It connotes equality, togetherness or oneness, and synchronized thinking and opinions to ultimately achieve a specific goal or mission.

Here's how telecommunications administrators use unity:
  • Work with Cisco Call Manager, Unity, Cisco CCX and Cisco WFO_QM systems.
  • Add or modify Unity Auto Attendant and user profiles.

10. Phone System

Here's how telecommunications administrators use phone system:
  • Managed two major phone system upgrades resulting in more reliable, fail-safe, and cost-effective systems.
  • Maintained inventory for phone lines, circuits, phone systems, calling cards and cellular phones.

11. Lan Wan

Here's how telecommunications administrators use lan wan:
  • Designed HQ, branch and Co-location Data Center LAN WAN network.

12. IVR

An Interactive Voice Response is a customer service system that operates telephonically by automating calls to your business. This technology monitors the synthesis of touch-tone and voice inputs. A user can access a database of information via phone.

Here's how telecommunications administrators use ivr:
  • Configured remote office Interactive Voice Response (IVR) scripts to meet remote office requirements regarding inbound call handling.
  • Designed, analysis, coding, troubleshooting, testing, and maintenance of IVR applications.

13. T1

Here's how telecommunications administrators use t1:
  • Researched and secured economical price quotes for voice and T1 circuits, and adhering to budgets.
  • Managed T1, ISDN, Dial up and Wireless connections.

14. Disaster Recovery

The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.

Here's how telecommunications administrators use disaster recovery:
  • Developed and maintained backup procedures up to and including disaster recovery.
  • Conducted disaster recovery planning, documentation, implementation and testing.

15. CUCM

Here's how telecommunications administrators use cucm:
  • Recommend and created New Standard Operations Procedures for in-house technical personnel implementing new (CUCM) installations.
  • Configured basic Call Admission Control CAC mechanism of CUCM and Gatekeeper.
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List of telecommunications administrator skills to add to your resume

Telecommunications administrator skills

The most important skills for a telecommunications administrator resume and required skills for a telecommunications administrator to have include:

  • VoIP
  • Telecommunication
  • IP
  • Telecommunications Systems
  • SIP
  • Telephone Systems
  • Tcp Ip
  • Analog
  • Unity
  • Phone System
  • Lan Wan
  • IVR
  • T1
  • Disaster Recovery
  • CUCM
  • Lan
  • VPN
  • Cisco Unity
  • ACD
  • Switches
  • Video Conferencing
  • PRI
  • Avaya PBX
  • Windows Server
  • Voicemail Systems
  • CMS
  • Nortel
  • Cell Phones
  • PC
  • Automatic Call Distribution
  • T-1
  • Unified Communications
  • Videoconferencing
  • Remote Locations
  • Windows NT
  • Mac
  • Remote Sites
  • Management System
  • Network Equipment
  • Phone Lines
  • ISDN
  • Cisco Voip
  • Mobile Phones
  • Mobile Device Management
  • Telco
  • Teleconferencing
  • DNS
  • NEC

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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