What does a telecommunications analyst do?
A Telecommunications Analyst generally finds work in a telecommunications company. His/Her job is to review, scrutinize, and maintain the telecom system of that company. As a telecom analyst, you will be required to provide technical support for network design activities. To prevent the reoccurrence of problems and issues, you would need to always carry out routine maintenance and troubleshooting. In addition to that, you would need to train customers on some features and functionality in telecommunications. For small projects and researches, you would need to perform feasibility studies.
Telecommunications analyst responsibilities
Here are examples of responsibilities from real telecommunications analyst resumes:
- Connect nodes to the LAN to achieve more efficient utilization of equipment and personnel.
- Manage the RFP process, contract negotiation and installation of the JFK terminal voice networks and equipment design.
- Lead the implementation of coding reviews for interactive voice response unit maintenance ensuring the accuracy UNIX commands for future documentation.
- Manage numerous network services projects such as integrating data circuits on existing local T1 access lines currently facilitating voice PBX installations.
- Assist in the troubleshooting of non-secure and secure IP, DSN and ISDN lines for video conferencing.
- Analyze telecommunication infrastructure requirements for integrating and replacing legacy voice systems, providing technical expertise in feasibility and execution of projects.
- Reconfigure space with users to insure proper placement of telephone and LAN equipment.
- Monitor, test, troubleshot, and resolve LAN connectivity and performance problems.
- Close interaction and coordination with RF engineering, zoning, and construction departments.
- Create custom reports using CMS for all center managers, train users on CMS.
- Perform PBX, VM & CMS system backups for customers on a monthly basis.
- Support of customer premise equipment include; but not limit to, Nortel DMS-100.
- Program, administer and troubleshoot CCTs, DNIS tables, real-time and historical agent reports.
- Provide in-house support for PC hardware, OS, applications and network connectivity, TCP/IP and DHCP issues.
- Utilize SCO UNIX servers to troubleshoot customer problems, keep track of billing, and troubleshoot software bugs.
Telecommunications analyst skills and personality traits
We calculated that 8% of Telecommunications Analysts are proficient in Telecommunication, VoIP, and Telecommunications Systems. They’re also known for soft skills such as Detail oriented, Leadership skills, and Organizational skills.
We break down the percentage of Telecommunications Analysts that have these skills listed on their resume here:
- Telecommunication, 8%
Surveyed requirements and prepared all data necessary to install telecommunication circuitry to support VTC and comply with subscriber request and requirements.
- VoIP, 7%
Provide technical recommendations and oversight for network cabling infrastructure upgrades for countywide VOIP telephone migration from TDM based communications system.
- Telecommunications Systems, 6%
Ensured optimum performance/maximum system availability of telecommunications systems by troubleshooting and quickly resolving software/hardware problems.
- Switches, 5%
Configured and prepared routers and switches per site specification to ensure proper functionality.
- Technical Support, 4%
Delivered third-tier technical support for remote access services-providing network access to more than 8,000 Prudential associates worldwide.
- Provisioning, 3%
Assist in the support of corporate mobile/cellular devices provisioning process in accordance with established procedures.
Most telecommunications analysts use their skills in "telecommunication," "voip," and "telecommunications systems" to do their jobs. You can find more detail on essential telecommunications analyst responsibilities here:
Detail oriented. To carry out their duties, the most important skill for a telecommunications analyst to have is detail oriented. Their role and responsibilities require that "computer network architects create comprehensive plans of the networks they are creating with precise information describing how the network parts will work together." Telecommunications analysts often use detail oriented in their day-to-day job, as shown by this real resume: "detailed knowledge of octel voicemail, rolm pbx and i3 acd systems. "
Leadership skills. Another soft skill that's essential for fulfilling telecommunications analyst duties is leadership skills. The role rewards competence in this skill because "many computer network architects direct teams of engineers, such as computer hardware engineers, who build the networks they have designed." According to a telecommunications analyst resume, here's how telecommunications analysts can utilize leadership skills in their job responsibilities: "provided leadership by selecting vendor for programming and installation of new phone systems at all locations. "
Organizational skills. Another skill that relates to the job responsibilities of telecommunications analysts is organizational skills. This skill is critical to many everyday telecommunications analyst duties, as "computer network architects who work for large firms must coordinate many different types of communication networks and make sure they work well together." This example from a resume shows how this skill is used: "coordinated and implemented more than 600 voip phones to customer locations and ensure full migration through proper organizational and it requirements. "
Analytical skills. A big part of what telecommunications analysts do relies on "analytical skills." You can see how essential it is to telecommunications analyst responsibilities because "computer network architects have to examine data networks and decide how to best connect the networks based on the needs and resources of the organization." Here's an example of how this skill is used from a resume that represents typical telecommunications analyst tasks: "negotiated the contracts with rboc's for voice and data t-1, pri, frame relay and p.o.t.s. "
The three companies that hire the most telecommunications analysts are:
- AT&T20 telecommunications analysts jobs
- National Capitol Contracting, Llc3 telecommunications analysts jobs
- General Dynamics2 telecommunications analysts jobs
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Compare different telecommunications analysts
Telecommunications analyst vs. Network developer
A network developer is a person who is in charge of building and scaling data networks. The responsibilities of this position are creating, deploying, and automating networks that will allow data to quickly move between different data centers, meeting clients so as to determine their networking needs, coming up with results that address the needs, conducting tests to ensure implemented strategies work well. They are also generally involved in data-related information and its transmission
These skill sets are where the common ground ends though. The responsibilities of a telecommunications analyst are more likely to require skills like "telecommunication," "telecommunications systems," "technical support," and "avaya pbx." On the other hand, a job as a network developer requires skills like "java," "excellent organizational," "tcp ip," and "c++." As you can see, what employees do in each career varies considerably.
Network developers tend to make the most money working in the technology industry, where they earn an average salary of $100,898. In contrast, telecommunications analysts make the biggest average salary, $79,309, in the finance industry.On average, network developers reach higher levels of education than telecommunications analysts. Network developers are 7.2% more likely to earn a Master's Degree and 2.1% more likely to graduate with a Doctoral Degree.Telecommunications analyst vs. Network planner
Lead Data Architects are experienced employees who manage the data architecture needs of the company. They also manage the data architects who fulfill these needs. They are in charge of creating data management systems based on the requirement of the company. They work hand in hand with data engineers and information technology professionals to create these systems. Lead Data Architects design data systems based on the internal and external data sources of the company. They would then create a blueprint to centralize these systems to streamline the different processes of the company.
Each career also uses different skills, according to real telecommunications analyst resumes. While telecommunications analyst responsibilities can utilize skills like "telecommunications systems," "technical support," "avaya pbx," and "voice systems," network planners use skills like "ip," "project management," "network operations," and "ethernet."
Network planners earn a higher average salary than telecommunications analysts. But network planners earn the highest pay in the technology industry, with an average salary of $104,917. Additionally, telecommunications analysts earn the highest salaries in the finance with average pay of $79,309 annually.In general, network planners achieve higher levels of education than telecommunications analysts. They're 9.2% more likely to obtain a Master's Degree while being 2.1% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for telecommunications analysts in the next 3-5 years?
Dr. Todd Steen
The Granger Professor of Economics, Hope College
Telecommunications analyst vs. Lead data architect
The required skills of the two careers differ considerably. For example, telecommunications analysts are more likely to have skills like "telecommunication," "voip," "telecommunications systems," and "switches." But a lead data architect is more likely to have skills like "analytics," "data management," "java," and "data governance."
Lead data architects earn the best pay in the technology industry, where they command an average salary of $114,504. Telecommunications analysts earn the highest pay from the finance industry, with an average salary of $79,309.When it comes to education, lead data architects tend to earn higher degree levels compared to telecommunications analysts. In fact, they're 18.3% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.Telecommunications analyst vs. Design team member
Types of telecommunications analyst
Updated January 8, 2025
