ITSM Consultant
Telecommunications consultant job in Columbus, OH
This is a highly visible (Executive-level) position in the organization who reports directly to the CTO. It is a 1-year engagement with the opportunity to remain in the organization long-term. This is a strategic and operational role responsible for ensuring the effective delivery, governance, and continuous improvement of IT services across the organization. This leader drives excellence in incident management, service reliability, and cross-functional collaboration, with a strong focus on evolving the Major Incident process to enhance responsiveness, accountability, and long-term resilience.
The ITSM Leader reports to the Service Offering Management team and works closely with clinical informatics, operations, and security/compliance teams. This role is essential to maintaining high availability of IT systems and ensuring alignment with organizational goals.
Core Responsibilities
• Major Incident Management & Continuous Improvement Lead the end-to-end Major Incident Management process, ensuring timely resolution and clear stakeholder communication. Establish feedback loops and post-incident reviews to identify root causes, track trends, and implement process enhancements that reduce recurrence and improve response efficiency.
• Cross-Team Coordination Act as a central orchestrator across infrastructure, operations (I&O), application, and engineering teams. Promote unified ownership and eliminate ambiguity to accelerate incident resolution and maintain customer trust.
• Ownership Definition & Clarity Define and communicate clear ownership boundaries for various application types. Ensure accountability is embedded in incident response and service delivery.
• Data-Driven Decision-Making Leverage operational data and incident analytics to inform service strategy, prioritize improvements, and drive measurable business impact. Use insights to proactively identify risks and opportunities for service optimization.
Skills and Qualifications
• Leadership & Collaboration Strong leadership skills with the ability to inspire cross-functional teams and build trust across stakeholders.
• Technical Proficiency Deep understanding of ITSM frameworks (e.g., ITIL), incident management platforms, observability tools, and automation practices.
• Continuous Improvement Mindset Experience applying continuous improvement methodologies (e.g., Lean, Six Sigma) to IT service processes, especially in incident and problem management.
• Outcome-Based Metrics Skilled in defining and tracking metrics that reflect service reliability, customer satisfaction, and business impact.
UKG WFC & WFD Consultant
Telecommunications consultant job in Beachwood, OH
Must Have Technical/Functional Skills:
This position requires in-depth knowledge and experience with the Kronos Workforce Central (WFC) product suite, providing expertise and responsible for implementation of Kronos Workforce Central (WFC) suite for multi-national customer.
Roles & Responsibilities:
• At least 5 years of experience in design, implementation and configuring Kronos Workforce Central (WFC) application.
• Experience in Kronos WFC version 8.0 - Workforce Timekeeper, Workforce Accruals and Workforce Attendance modules and new features in version 8.0 such as Navigators.
• Experience leading at least 2 full large scale Kronos Workforce Central implementations for multi-national customers including business requirements analysis, functional design, system configuration and testing.
• Experience with Workforce Integration Manager (WIM), configuring Kronos Clocks (4500 and InTouch terminals) using Workforce Device Manager (WDM) and Setup Data Manager (SDM)
• Experience working with multiple teams composed of members from client, internal and other external vendors, and partners.
• Demonstrated communication skills both written and verbal with senior executive levels of the organization (internal and external).
• Proven ability to analyze and solve problems.
Data Analyst, Communications & Policy
Remote telecommunications consultant job
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
We're looking for an experienced data analyst to deepen understanding around the economic impact Stripe is having globally. You will be part of a community of analysts and data scientists on the Go-to-Market Analytics team, and you will partner with Stripe's Communications and Policy teams to build and protect Stripe's brand and influence across the world.
What you'll do
Stripe has a unique view of the world, with real-time insight into changing trends, industries, and cross-border commerce. The Data Analyst, Communications & Policy role will focus on constructing and analyzing data, built upon robust data pipelines and a strong data architecture, to demonstrate how Stripe enables broad and often surprising economic growth. This role will help tease out novel economic insights from Stripe data to tell stories about how pockets of the economy are evolving, and how Stripe is advancing economic opportunity and increasing the GDP of the internet.
Responsibilities
Partner with the Communications and Policy teams to imagine, scope, and lead research projects that bring to life different facets of Stripe's economic impact
Generate hypotheses, rapidly test them against Stripe data, and proactively share the most interesting nuggets
Design, implement and maintain data pipelines and dashboards to generate insights from Stripe internal and external public data sources
Define and monitor key economic impact metrics
Go deep on understanding business drivers, user segments, cohorts and macroeconomic trends
Prepare presentations, analyses and visualizations for internal and external executive audiences
Partner closely with Communications and Policy teams to identify and analyze key trends and produce social posts, blogs, reports, briefings and campaign content leveraging Stripe data
Collaborate with external vendors, academics, and think tanks to advance Stripe's research agenda and advocacy positions
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
5+ years of experience in analytical roles working with large datasets
Bachelor's degree in Statistics, Economics, Mathematics, Engineering, Sciences or a related quantitative field
Proficiency in SQL and Python
Experience building and maintaining data pipelines using a distributed data framework (e.g. Hadoop, Spark)
Experience building self-serve dashboards or other scalable analytical tools for partner teams
Strong knowledge of statistics
Experience developing data-informed narratives and visualizations for external publication
Demonstrated experience of and interest in the public discussion of economic trends (whether as a data scientist, writer, researcher, or in another capacity)
Demonstrated ability to lead and deliver on multiple projects with a high attention to detail
Demonstrated experience working with partners to prioritize work, set expectations, and execute according to ambitious timelines
Outstanding written and verbal communication skills
Preferred qualifications
Master's degree in Statistics, Economics, Mathematics, Engineering, Sciences or a related quantitative field and/or experience in working on data analytics in the tech field
Experience working with institutions that are respected by policymakers and the wider public for their economic insight
Familiarity with survey design and analysis
Auto-ApplyTelecommunications Analyst III-Hybrid
Remote telecommunications consultant job
The Telecommunications Analyst III performs administration, operations, and maintenance of IP PBX phone systems and associated applications including escalated support for troubleshooting and problem resolution of voice related issues. This role performs under minimum supervision of the Technical Support Manager and assists with consultation to business unit management and staff for telecommunications design and configuration in a multi-location environment.
Responsibilities
Designs, maintains, and implements call routing changes to Auto Call Distributor (ACD) for Contact Centers and other department operations.
Experienced with ACD concepts and programming of VDNs, Vectors, and Skills.
Understands ACD Reporting systems and assists business unit management with reading and evaluating ACD reports for service levels, trends, and other statistics.
Configures and manages SIP and H323 based telephony equipment and applications.
Coordinates the installation of systems and applications and coordinates the resolution of telephony problems, malfunctions, hardware, and software upgrades.
Delivers orientation and training to other business unit employees.
Designs and implements call handling and trunk/traffic configuration changes.
Develops and updates procedures and support documentation for IP PBX phonesystems administration and end user support.
Identifies, diagnoses, and resolves problems affecting call quality.
Maintains business relationship with Telecommunications vendors and carriers.
Manages the provisioning of corporate cellular telephone products and services.
Monitors reliability, performance, recoverability, and security of telephony server hardware, operating systems, and certain infrastructure applications.
Participates in disaster recovery planning and simulations.
Performs complex testing; identifies and resolves complex problems affecting performance; and monitors IP telephony resources.
Assists Tech Support Management in negotiating various voice and data contracts to support business requirements.
Reviews and analyzes monthly voice and data carrier phone bills And services for accuracy of charges and potential billing errors.
Supports Finance and Accounting departments with budgetary analysis of telecommunication costs.
Assists in developing presentations of information to management.
Works within and directly impacts their function, occasionally interacts with other departments.
Other duties as assigned
Qualifications
Education
Min/Preferred: Preferred
Education Level: 4 Year / Bachelors Degree
Description: Bachelor's degree in related field and project management experience preferred.
Experience
Minimum Years of Experience: 4
Preferred Years of Experience: 6
Comments: Must have a demonstrated thorough working knowledge and 4-6 years of and hands-on experience with IP/PBX phone systems administration and a working knowledge of telecommunications concepts, practices, and procedures such as telephony translations and Auto Call Distribution.
Knowledge, Skills & Ability
Must have successfully completed Avaya Administration training or possess demonstrated experience.
Must have a working knowledge of the Microsoft suite of office products.
Experience with LAN/WAN networking concepts as related to IP PBX phone systems to include Session Initiation Protocol (SIP) and Quality of Service (QOS).
Strong customer service & communication skills.
Must demonstrate analytical skills.
Contribute to large projects and are a force of proposition on their scope of work towards improvements and achievement.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Pay Range USD $36.32 - USD $54.48 /Hr.
Auto-ApplyLead Client Director - Telecommunications
Remote telecommunications consultant job
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for
Verizon
and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients.
What you get to do in this role:
Provide strategic leadership and partnership to clients, serving as the relationship manager between
Verizon
and ServiceNow
Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams
Oversee growth of global accounts, including development and deployment of worldwide resources
Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services
Qualifications
To be successful in this role you have:
Candidate must reside in NY, NJ or Dallas TX
Experience selling into Verizon strongly preferred
or other Enterprise Telecommunication companies.
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
10+ years of experience in client management, aligning account strategies to revenue opportunities
5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management
Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)
Experience exceeding sales targets
Experience leading a virtual or matrixed team
Understanding of broad, macro-level business IT needs for a prospective client
Travel up to 50% (depending on geography/region)
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
[email protected]
for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Director, Consult Partner - Digital Workplace Services / Technology, Media, and Telecommunications
Telecommunications consultant job in Columbus, OH
**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.
This role is focused on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl's TMT (Technology, Media, Telecommunications) clientele enhance their internal employee experience, workforce agility, collaboration, and overall digital experience. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.
This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.
**Contribute to Profitable Growth:**
+ Drive significant financial outcomes through signings and revenue targets
+ Ensure sustained growth and profitability, managing margin expectations and backlog growth
+ Support the identification, pursuit and conversion of a pipeline of business development opportunities
+ Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
+ Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery.
+ Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth.
**Client Engagement:**
+ Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives
+ Leading C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement
+ Demonstrate credibility and experience to advise and deliver on complex consulting engagement
+ Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references
+ Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations.
+ Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner.
+ Bring consulting experience-preferably in the Technology, Media and Telecommunications space-to tailor engagements that resonate with industry-specific needs and priorities.
**Operational Excellence:**
+ Achieve individual and team utilization targets
+ Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction Leadership, Management, People
+ Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
**Strategic Contribution:**
+ Drive Kyndryl's delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings.
+ Utilize industry and technology expertise to shape and drive the company's strategic initiatives.
+ Align with Kyndryl's strategic vision and contribute to its execution.
+ Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
+ Proactively develop thought leadership and intellectual capital
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
**Who You Are**
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply
+ Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred.
+ Extensive experience in client engagement and relationship management at the CXO level
+ Demonstrable ability to build and commercialize relationships with senior executives
+ Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
+ Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus
+ Effective financial acumen with experience in driving revenue growth and managing margins
+ Experience of managing or supporting high-value business development activities with senior stakeholders
+ Deep understanding of industry trends in the TMT industry
+ Sound personal brand and presence in the TMT industry
+ Demonstrated ability to innovate and drive change
**The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:**
**California: $175,080 to $343,920**
**Colorado: $159,240 to $286,560**
**New York City: $191,040 to $343,920**
**Washington: $175,080 to $315,240**
**Washington DC: $175,080 to $315,240**
**This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.**
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Workday Consultant (Houston, TX or Duluth, MN) Hybrid
Remote telecommunications consultant job
1-Year Contract
Pay Rate: TX ($62-$66)/hour, MN ($64-$67)/hour, depending on experience
Hybrid: Location can be anywhere in the US
At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond-for customers, communities, investors, regulators and policymakers, and employees.
To meet that goal, Enbridge is partnering with Raise-a leading recruitment firm that specializes in IT, Technical, and Engineering staffing.
Together, Raise and Enbridge are building teams that are rising to meet the growing energy needs of North America. If you're looking for a challenging role that will make the most of your skills while allowing you to make an impact, this is it.
Enbridge is hiring a Workday Consultant right now-when you apply, Raise will review your application within 48 hours and contact qualified applicants for interviews.
About the Role:
Are you someone who thrives in a fast-paced, innovative environment? Join our dynamic team at Enbridge as an Advisor, Workday HCM. We are seeking a data-focused functional expert to support both operations and projects. As a member of the HR Data & Technology Support team, you will be a trusted resource for the business and the HR Solutions team, focusing on data conversion, data transformation, and bridging the gap between Workday functional configuration and data.
Key Responsibilities:
Serve as an experienced resource for system administration, Workday best practices, HR transactions, reporting, mass loading of data (EIBs), data conversion, and business process configuration and design.
Collaborate closely with business partners and technical teams to gather and define requirements, document changes, and design, configure, test, validate, and implement data-focused solutions.
Develop and execute EIBs, build custom fields and reports to facilitate configuration, validation, testing, and mass loads of configuration or data.
Support HR in maintaining consistency in service delivery, driving standardization, and sharing best practices across the organization.
Review, test, and implement bi-annual Workday releases, analyze impacts, and present suggested new features prioritized by business partners.
Maintain master data values in Workday, such as Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, and Locations.
Stay updated on new functionality and implement improvements to support HR service delivery.
Qualifications:
You possess a related University Degree or an equivalent combination of formal education, certification, and experience.
You have 4+ years of progressive experience in Workday at an advisor functional level across multiple modules (Recruiting, HCM, Compensation, Learning, etc.).
You have advanced experience with data tools such as Excel, Power BI, and Power Query.
You can plan and execute changes for small to medium-scale projects, working with technical IT resources in designing, developing, testing, and implementing solutions.
You have strong relationship management and consensus-building skills, with the ability to work independently or as part of a team.
You possess clear analytical and problem-solving skills, working with client groups/end users to identify and resolve business needs.
You have excellent written and verbal communication skills, able to explain technology concepts and issues in a manner that business partners understand.
Working Conditions:
Office environment with varying mental stress and pressure depending on initiatives and issues.
Fast-paced, demanding business environment with tight deadlines.
Frequently dealing with multiple priorities and stakeholders simultaneously.
Works with a multi-time zone team using remote-enabled technologies.
Please note: Successful applicants will be employees of Raise, working at Enbridge facilities with both Enbridge and contract employees.
Applying with Raise
Raise is an established IT and engineering hiring firm with over 60 years' experience connecting talented candidates with meaningful work. When you apply, you'll get more than just a chance at a great job-you'll become part of a vast network of employers that are always changing.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us at *************** or *************************
#ENBC
Telecommunications Engineer
Remote telecommunications consultant job
Job Description: Voice Data Communication Engineer Complete Description: As part of the Client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading Client telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices.
Serve as the first point of contact for customers seeking Telecom related technical assistance over the phone or email
Monitoring and maintaining of Client Voice Network and reporting issues to Telecom ISP/Cloud Hosting Vendor using remedy Portal ticketing system.
Work with Telecommunications Partner (Aspect) on upgrades and patch management of voice products.
Managing Helpdesk Tickets of Telecom related issues using Zendesk.
Configuring new hires user profiles for Voicemail and Display name change on desk phones in timely manner
Update Equipment Inventory documentation of the telephony infrastructure and Voice network infrastructure.
Maintain Voice network cabling closets and cable location inventory.
Perform technology refreshes, mobile devices iOS update in accordance with Client AirWatch policy
Ability to document work activities into meaningful incidents or tasks in the Zendesk system.
Performs all duties in accordance with Client policies and procedures
Maintain inventories of all Client Telecom assets using the FCMS inventory and Verizon Portal to secure assets
Participate in the development of the documentation of Telecom infrastructure and practices by providing written and/or verbal communications to effectively maintain a resource of standard practices.
Participate in meetings as required and directed to insure clear communication within IT Operations.
Install and move assets as required according to Client IT Operation processes.
Responsibilities:
Provides technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing and maintaining large communications networks.
Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards.
Develops, operates, and maintains voice, wireless, video, and data communications systems.
Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function.
Qualifications:
1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. Systems
1-5 years of experience providing direction for communications activities related to large comm. networks
Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and data \ voice ports
Proven experience with telecom system PBX\ACD\UIP
Proven experience in asset management in the areas of hardware and software
Good technical understanding of network, telecommunications, and mobile devices
Proven experience with Call Center Environment
Education: Bachelors degree in IT or related field or equivalent experience
Skills Matrix
1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. Systems
1-5 years of experience providing direction for communications activities related to large comm. Networks
Bachelors degree in IT or related field or equivalent experience
Flexible work from home options available.
IT Telecommunications Engineer IV
Remote telecommunications consultant job
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced IT Telecommunications Engineer IV to join our team. This position is responsible for the design, development, integration, and support of advanced contact center solutions using Genesys Cloud (CX) technologies. This role combines deep technical expertise with strategic understanding of customer experience, ensuring scalable, reliable, and high-performing systems that align with organizational goals.
This role…
Configure and manage Genesys Cloud routing, queues, agent profiles, permissions, and reporting.
Provide support for the organization's CCaaS (Genesys Cloud CX) platform.
Expert experience with Genesys Cloud Architect, Genesys Cloud APIs, and Data Actions.
Familiarity with CI/CD pipelines with version control (Git) and strong knowledge of REST APIs, JSON, OAuth, and microservices architectures.
Designs and maintains contact center infrastructure including IVR/IVA omni-channel flows (chatbots, digital channels, and routing logic).
Participates in projects and new initiatives between telecom carriers, network, developers and telecom teams.
Provides support for contact center related technologies like reporting, outbound campaigns, and WFM.
Partners with telecom service vendors (Bandwidth, Veridas, Twilio, Google) on offerings and supports a combination of infrastructure design and maintenance.
Works with network and server teams, and other IT departments to support and provision necessary infrastructure for telecom environments.
Develops and maintains disaster recovery and business continuity plans for telecom and contact center systems, including regular testing and updates to ensure resilience in the event of disruptions.
Continuously monitors and optimizes the performance of telecom and contact center systems, identifying and addressing bottlenecks, inefficiencies, and areas for improvement and optimization.
Implements quality assurance processes for telecom services and contact center interactions, including monitoring call recordings, analyzing performance metrics, and providing feedback and coaching to improve service quality and customer satisfaction.
May support projects and perform other duties as assigned.
We are interested in speaking with individuals with the following…
Bachelor's Degree preferred.
Seven (7) plus years overall Telecom experience.
Or equivalent combination of education and/or experience.
Must have extensive knowledge of telecommunications technology systems and process skills.
Must have minimum of 3 years of proven experience in Genesys Cloud Architect, demonstrating understanding, knowledge and execution in high volume contact center setting.
PC literate, including knowledge of office productivity tools (MS Suite: Excel, Word, etc).
Communications skills (listening, speaking, writing, inquiring).
Ability to work under pressure and handle stress.
Ability to participate in on-call schedule (after hours and weekend support).
Works well within a team environment as well as individually.
Must have excellent organizational and coordination skills.
Must demonstrate sound analytical skills.
Must be able to self-manage tasks and projects and keep management informed of progress.
Salary: $97,200 - $133,700
Bonus eligible based on individual and company performance.
Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
Medical, Dental, and Vision insurance
Employer Paid Basic Life Insurance and AD&D
Voluntary Life Insurance (Employee/Spouse/Child)
Health Care and Dependent Care Flexible Spending Accounts
Pre-Tax and Post --Tax Commuter and Parking Benefits
401(k) Retirement Savings Plan with Company Match
Paid Time Off
Paid Parental Leave
Short-Term and Long-Term Disability
Tuition Reimbursement
Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at ***************************
Auto-ApplyConsultant - Department of State
Remote telecommunications consultant job
Consultant - Department of State (DOS)
We are seeking driven, thoughtful candidates with experience in process improvement, technology enablement, survey design, monitoring and evaluation, and compliance to support impactful initiatives for our Federal clients at the U.S. Department of State (DOS). Experience as a Certified Fraud Examiner or in fraud prevention is a strong plus.
As a Consultant with Censeo, you will play a key role in helping DOS teams improve operational efficiency, enhance program oversight, and deliver data-driven insights. You'll work closely with stakeholders to understand their needs, design and implement solutions, and contribute to strategic initiatives that support the Department's global mission.
Key Responsibilities:
Lead and support all phases of client engagements, from strategy development to final deliverables
Conduct qualitative and quantitative analysis to identify trends, assess risks, and generate actionable insights
Design and implement surveys and evaluation frameworks to measure program effectiveness and stakeholder satisfaction
Identify opportunities for process improvement and tech enablement across DOS programs and operations
Ensure compliance with federal regulations and internal policies, supporting audits and risk assessments
Collaborate with cross-functional teams to develop realistic, innovative solutions to complex challenges
Communicate findings and recommendations clearly through written reports and presentations
Build and maintain strong client relationships, proactively identifying and mitigating delivery risks
Preferred Experience:
Experience supporting the Department of State or other international affairs/government agencies
Background in monitoring and evaluation, compliance, or fraud examination
Experience with survey tools, data visualization platforms, and process automation technologies
Experience with IT system implementation/Technology enablement supporting federal clients
Familiarity with federal regulations, program oversight, and risk management
Strong analytical, problem-solving, and facilitation skills
The Ideal Candidate:
At Censeo, we value unique perspectives and a passion for solving complex problems. Our team thrives on innovation, collaboration, and a commitment to public service. We're looking for candidates who bring curiosity, initiative, and a desire to make a meaningful impact.
BA/BS required; advanced degree or certifications (e.g., CFE, PMP, Lean Six Sigma) a plus
1+ year (junior), 4+ years (mid-level), or 8+ years (senior) of relevant experience
Experience in consulting, professional services, or federal government contracting
Excellent written and verbal communication skills including the ability to synthesize complex information
Proficiency in spreadsheet and presentation software; experience with data analysis tools preferred
Excellent analytical and problem-solving skills
Strong attention to detail and accuracy
The Company:
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients' most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions.
At Censeo, our award-winning culture means you'll join a tight-knit community of 95 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we're also good friends who know the names of each other's dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects.
The Location:
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.
The Fine Print:
The salary range for this role is $55,000 - $165,000 depending on experience
Expected travel 0-10%; may increase based on business needs
This is an exempt, full-time position
This role is subject to a hybrid work schedule
Essential Physical Functions
Sitting: Particularly for sustained periods of time
Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another
Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at ************************************************
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.
Join Our Award-Winning Culture!
Our passion wins awards. But don't just take it from us…
2024 Vault #41 Consulting 50 North America
2024 Vault #7 Best Consulting Firm for Hours in the Office
2023 Vault #9 Best Consulting Firm for Work/Life Balance
2023 Vault #23 Best Consulting Firm for Overall Diversity
2023 Management Consulted #3 Best Boutique Firms in Washington DC
2022 Vault #41 Best Overall Consulting Firm to Work For
2020 Vault #21 Best Boutique Consulting Firm
2019 Ivy Exec #7 Best Boutique Consulting Firm
2018 Consulting Magazine Best Small Firms to Work For
2017 Vault #12 Best Boutique Consulting Firm
2016 Forbes Best Management Consulting Firms in America
2015 Washington Business Journal's Philanthropy List
#LI-Hybrid
Auto-ApplyMobile Communications Analyst
Telecommunications consultant job in Cincinnati, OH
Mobile Communications Analyst
Roto-Rooter, America's largest plumbing and drain cleaning company, is the name homeowners and businesses turn to for select quality services. We are proud of our 90-year history of success, but it's our future that has us so excited!
We have an excellent opportunity for a Mobile Communications Analyst to coordinate and manage our mobile communications devices and work with our national vendors at our Corporate Home Office located in downtown Cincinnati. This is an on-site position that also comes with company-paid parking at a nearby parking garage. The hourly rate of this position is $36.00.
Responsibilities
Your responsibilities will include:
Communicate information regarding mobile devices to field offices and personnel.
Billing - Review each carrier's invoice for accuracy and code payment. Identify equipment orders. Communicate text/data plan overages to field offices and management.
Assist users with questions about equipment ordering, rate plans, and technical issues.
Answer questions from field offices on phone contract expiration dates and upgrade eligibility; review phone bills, phone usage, and features.
Contact the carrier when necessary to troubleshoot phone issues.
Place orders for new and replacement equipment and accessories.
Manage inventory of all mobile devices throughout the company.
Work with Operations Analysts to create weekly/monthly reports for the business and analyze data and trends.
Requirements
Requirements include:
Associate's degree, bachelor's degree preferred.
Excellent organizational skills, detail-oriented.
Experience managing projects, communicating and researching issues, and compiling data/reports. Accounting experience is helpful.
Skilled in Excel and Word, and a data warehouse is a must.
Benefits
At Roto-Rooter, we believe our most significant investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout nearly 100 years in business, we've found that military training and structure are an excellent fit for our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyConsultant Liaison - Northeast (Eastern Region)
Remote telecommunications consultant job
Please note that we are
not
currently accepting resumes or additional support from talent agencies or third-party sources. Any resumes received from these sources will be considered unsolicited.
We value integrity and clear communication with our partners, and appreciate your understanding in this matter.
The role, at a glance:
Biamp Systems is looking for a Consultant Liaison who is experienced in making sales calls on
technology design consultants. This individual will report to the Director of Consultant Relations and
work in partnership with the eastern region sales managers. It is desired that the successful applicant
will be based within the geographic area to be managed.
This home-based position involves up to 75% travel in the Eastern region of the US requiring the
individual to be located near a major airport within that Region; preferably located near New York City,
Boston, or Philadelphia. Occasional travel outside of the territory may be required.
How you'll contribute:
Manage all elements of the business relationship between Biamp and the consultants within the defined geographic region
Influence the technology evaluation stage of the design program of the consultancy to optimize opportunities for Biamp solutions
Strive to have Biamp products and commissioning services specified into every technology consultant project
Document all projects possible that Biamp products were and were not specified
Develop relationships with key consultant decision-makers and influencers
Explain and demonstrate the technological aspects of all Biamp product being marketed
Provide in-the-field training on all aspects of Biamp's equipment, functions and uses
Leverage the Biamp Field Sales Engineers when greater technical expertise is required
Provide feedback from the consultant community, both technical and commercial, to the Biamp management team
Serve as the primary technical resource for the consultant community within the given geography
Attend trade shows both nationally and regionally as required
Serve the defined regions of the Northeast territory
Other duties as assigned by your Supervisor
A successful candidate should have:
5+ years of experience working with audio DSP, especially system design using software
3+ years of experience working with video distribution products
5+ years of experience working with control system products
Strong knowledge and understanding of video terminology
Computer networking experience (preferably including audio networking)
Experience in the professional audio marketplace including contacts with technology consultants
Ability to build long-term relationships with Biamp's consultants
Ability to give both technical and sales presentations to any level of attendee, from company presidents down
Strong self-motivation to allow efficient work in a location remote from the company's headquarters
Good computer skills, including working knowledge of the MS Office suite (including PowerPoint)
Strong technical audio and video knowledge
Work Environment:
Home Office
75% of travel
The position requires about 75% travel within the area along with a minimum of 2 trips per year to
Biamp offices within the United States, as well as participation at InfoComm, our industry tradeshow,
and potentially other shows.
What we offer:
Medical, Dental, and Vision
3 weeks annual PTO and 9 paid holidays
401(k) + matching
Employer-paid base life insurance, short, and long-term disability
Health savings accounts (with Biamp contribution) and flexible spending accounts
Tuition reimbursement
Charitable donation matching
Discretionary company achievement bonus
Referral bonuses
Who is Biamp?
We make the world's most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space.
As we grow to meet our customers' needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences.
About our company:
At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don't succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.
Auto-ApplyConsultant (Remote)
Remote telecommunications consultant job
About M3 USA:
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
Due to our continued growth, we are hiring for a Consultant with Michael Allen Company!
About the Business Unit:
Michael Allen Company is a Healthcare management consulting firm located in Darien, CT dedicated to helping clients accelerate growth by improving market and customer insight. The firm has a forty-year track record of helping clients achieve profitable growth, bringing unique analytic capabilities, experienced Consultants, and a customized effort to each engagement.
Areas of specialization include pipeline product planning and growth management, marketing and sales effectiveness, resource allocation, and growth strategy development for global healthcare firms. The firm enjoys distinguished industry presence in traditional pharmaceutical companies, biotech firms and medical product manufacturers.
By leveraging abundant data that is available in this industry, MAC Consultants work towards finding innovative commercial strategies that maximize the efficiency of the resources and effectiveness of the efforts used for products and services that enhance/extend/save lives
Lead insight generation through robust secondary market research, including the analysis of real-world data, industry reports, and healthcare databases, to deliver strategic recommendations to life sciences clients. Supplement with primary research as appropriate to provide a comprehensive perspective.
Oversee active workstreams and supports senior leadership and cross-functional teams to identify or drive new business opportunities.
Develop and deliver high-quality client materials, including research instruments, interim findings, and final presentations, ensuring they meet client expectations and strategic objectives.
Manage project teams by coordinating day-to-day work, mentoring junior staff, and ensuring smooth communication across internal and client-facing stakeholders.
Duties and Responsibilities:
Drive project execution by translating client problem statements into structured analytical approaches, designing tailored analysis frameworks, and coordinating internal meetings to communicate findings and progress.
Act as the primary client liaison, managing communication and addressing concerns or issues throughout the engagement to ensure high client satisfaction.
Support business development efforts by assisting senior leadership in key elements of the sales process, including proposal development, pitch preparation, and strategic opportunity scoping.
Stay current with industry trends and best practices in healthcare analytics, integrating relevant innovations and methodologies into project work and service offerings.
Qualifications
Education and Training Required:
Master's degree in biostatistics, statistics, epidemiology, economics, mathematics, engineering, operations research, health informatics or a related field from an elite institution with a strong academic record; at least four years of relevant and progressively responsible work experience as a quantitative analyst, using varied procedures and problem-solving methodologies in a healthcare professional services firm, healthcare sciences product company or related organization
Minimum Experience:
Minimum of four years of hands-on experience in global market research, with a strong and demonstrable focus on secondary market analytics. Experience must include working with large healthcare datasets, applying statistical analysis, and generating actionable insights. In addition, exposure to primary research activities such as survey design, programming and testing, sample stratification, qualitative interviewing, data validation, and the development of weighting or projection methodologies - is a strong plus but not required.
Extensive familiarity with healthcare industry data sources, such as medical and pharmacy claims data, electronic medical records (EMR), anonymous patient-level datasets (APLD), panel and registry data, behavioral and chronic disease surveillance studies, prescription and prescriber data, and managed care/formulary information.
Direct experience with statistical and programming tools, including SQL, SPSS, R, SAS, or Python, applied in professional or academic settings for data analysis and modeling.
Knowledge, Skill, Ability:
Participation in projects for drug development, business commercialization and brand marketing processes in biopharmaceutical industry
Additional Information
A career opportunity with MAC offers competitive wages, and benefits such as:
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Days
*M3 reserves the right to change this job description to meet the business needs of the organization
#LI-JM1
#LI-Remote
Onboarding Consultant III, ENT
Remote telecommunications consultant job
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Bready
* to make a change?
As an Enterprise Onboarding Consultant, you are the owner of the implementation experience for our largest and most complex customers and brands with 500+ locations. You will partner with Enterprise customers within hotels and restaurants for years, bringing on new brands and locations onto Toast in the future. The needs of an Enterprise customer are dynamic, which means the way that we work together should be too. The competitive advantage of having an Enterprise Onboarding Consultant is a trusted partner with deep industry knowledge, strong project management skills and vested interest in the success of the customer as an extension of the brand themselves.
About this
roll
*:
Lead the Customer Onboarding Journey: Serve as the primary owner and trusted advisor for the end-to-end onboarding experience from MSA signature through full rollout and steady-state adoption for our most complex, enterprise customers (500+ locations).
Demonstrate Autonomy & Extreme Ownership: Operate with high autonomy in a fast-paced, evolving environment. Take full responsibility for results by proactively solving problems, managing competing priorities, and delivering under pressure.
Own Implementation Success: Oversee a robust portfolio of 50+ concurrent enterprise implementations, managing every phase of each project lifecycle from setup to go-live. Using a consultative approach, ensure milestones are met on time, within scope, and aligned to customer goals while maintaining a seamless experience across locations.
Communicate with Impact: Act as the central communication hub for onboarding (both internally and externally) delivering transparent progress updates, surfacing risks early, and driving proactive solutions that keep projects on track and stakeholders aligned.
Exhibit Executive Presence: Influence internal and external stakeholders at all levels with clarity, confidence, and professionalism. Shape strategy, guide decision-making, and drive outcomes that support high-impact, multi-million-dollar partnerships.
Drive Cross-Functional Alignment: Foster strong, collaborative relationships across teams to ensure accountability and seamless handoffs. Champion shared ownership and unified execution to deliver a consistent customer experience.
Manage Risk & Drive Solutions: Anticipate and mitigate challenges before they escalate. Leverage critical thinking and creativity to identify solutions that maintain momentum and deliver successful outcomes.
Champion Continuous Improvement: Identify and lead initiatives that improve onboarding efficiency, scalability, and quality. Develop and refine frameworks and playbooks that drive consistency, operational excellence, and an exceptional customer experience.
Execute with Project Management Rigor: Apply disciplined project management to organize tasks, timelines, and dependencies. Leverage tools like Salesforce, Google Workspace, and Asana to drive efficiency and continuously optimize workflows and outcomes.
Do you have the right
ingredients*
?
7+ years of experience in enterprise onboarding, implementation, or program management, ideally in SaaS or hospitality tech.
Proven track record managing complex, multi-location implementations (50+ concurrent projects / 500+ sites) from contract to rollout.
Demonstrated ability to influence and align cross-functional teams while driving measurable customer and business outcomes.
Executive presence and polished communication skills; comfortable engaging VP- and C-suite stakeholders with confidence.
Operates with autonomy, ownership, and urgency, effectively navigating ambiguity and competing priorities.
Skilled in project management tools such as Salesforce, Asana, and Google Workspace, with strong organizational discipline.
Analytical and solution-oriented, anticipating risks and driving proactive, scalable improvements.
Customer-obsessed, collaborative, and motivated by delivering an exceptional enterprise onboarding experience.
Special Sauce* (Non-essential Skills/Nice to Haves)
Strong understanding of POS systems, integrations, and restaurant operations workflows (a plus for candidates from hospitality or retail SaaS).
PMP, CSM, or equivalent certification preferred
Experience with Salesforce CRM
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
*Bread puns encouraged but not required
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ********************************************
#LI-DNI The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$90,000-$90,000 USD
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: *********************************************
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
------
For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyPhone interview for a TSM consultant in Columbus Ohio
Telecommunications consultant job in Columbus, OH
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Qualification:
• 2+ years' experience - Installing and configuring IBM Tivoli Storage manager server versions 5.x, 6.x and 7.x on windows server environment.
• 2+ years' experience - Planning and upgrading IBM Tivoli Storage manager server V6.x instances and V5.x instances.
• 2+ years' experience - Installing TSM server fix packs.
• 2+ years' experience - Install and configure TSM monitoring and reporting feature.
• 3+ years' experience - Planning and configuring TSM Database, Active log, Active Log Mirror, Archive log and Failover archive log for TSM instances.
• 3+ years' experience - Configuring TSM Library manager, TSM library client instances and setting up server to server communication.
• 3+ years' experience - Configuring and sharing the tape libraries IBM TS3500 and IBM 3494 across TSM Library manager and TSM library client instances.
• 6+ years' experience - Defining Random access disk storage pools, sequential access disk storage pools, sequential access tape pools for TSM Primary storage pools and TSM copy storage pools.
• 6+ years' experience - Configuration of TSM server components like domain, policy set, mgmt class, copy groups and Define backup/archive policies to keep the number of versions of client Files.
• 6+ years' experience - Configuring TSM administrative features like Migration, Backup storage pool, TSM Database backup, Expire inventory and reclamation and move data.
• 4+ years' experience - Work with TSM backup sets/export-import process to create/restore long term tapes.
• 3+ years' experience - Install TSM client software on windows, Red Hat Linux operating systems and configure dsm.opt, Client scheduler service on the client nodes.
• 6+ years' experience - Using Backup archive client to do backup/archive and complete any client restores.
• 6+ years' experience - Handling day-to-day TSM activities like TSM Client scheduling, TSM admin schedules, monitoring of database, log, storage pools and offsite volumes, Identify and troubleshoot any TSM server, TSM Client backup, restore, scheduler and performance related issues.
• 6+ years' experience - Design, Implement TSM Disaster Recovery feature and work with DRM plan files, TSM database restore, Storage pool restore etc and completing client data restores at DR Site.
• 2+ years' experience - Writing TSM SQL queries, TSM admin scripts and TSM macros.
• 2+ years' experience - Manage TSM licensing.
• 2+ years' experience - Work with Vendor to open service tickets to troubleshoot any issues with hardware and TSM software.
• 2+ years' experience - Document the standards and procedures for installing and configuring TSM servers, TSM Clients and DRM process as required.
Qualifications
Qualification:
• 2+ years' experience - Installing and configuring IBM Tivoli Storage manager server versions 5.x, 6.x and 7.x on windows server environment.
• 2+ years' experience - Planning and upgrading IBM Tivoli Storage manager server V6.x instances and V5.x instances.
• 2+ years' experience - Installing TSM server fix packs.
• 2+ years' experience - Install and configure TSM monitoring and reporting feature.
• 3+ years' experience - Planning and configuring TSM Database, Active log, Active Log Mirror, Archive log and Failover archive log for TSM instances.
• 3+ years' experience - Configuring TSM Library manager, TSM library client instances and setting up server to server communication.
• 3+ years' experience - Configuring and sharing the tape libraries IBM TS3500 and IBM 3494 across TSM Library manager and TSM library client instances.
• 6+ years' experience - Defining Random access disk storage pools, sequential access disk storage pools, sequential access tape pools for TSM Primary storage pools and TSM copy storage pools.
• 6+ years' experience - Configuration of TSM server components like domain, policy set, mgmt class, copy groups and Define backup/archive policies to keep the number of versions of client Files.
• 6+ years' experience - Configuring TSM administrative features like Migration, Backup storage pool, TSM Database backup, Expire inventory and reclamation and move data.
• 4+ years' experience - Work with TSM backup sets/export-import process to create/restore long term tapes.
• 3+ years' experience - Install TSM client software on windows, Red Hat Linux operating systems and configure dsm.opt, Client scheduler service on the client nodes.
• 6+ years' experience - Using Backup archive client to do backup/archive and complete any client restores.
• 6+ years' experience - Handling day-to-day TSM activities like TSM Client scheduling, TSM admin schedules, monitoring of database, log, storage pools and offsite volumes, Identify and troubleshoot any TSM server, TSM Client backup, restore, scheduler and performance related issues.
• 6+ years' experience - Design, Implement TSM Disaster Recovery feature and work with DRM plan files, TSM database restore, Storage pool restore etc and completing client data restores at DR Site.
• 2+ years' experience - Writing TSM SQL queries, TSM admin scripts and TSM macros.
• 2+ years' experience - Manage TSM licensing.
• 2+ years' experience - Work with Vendor to open service tickets to troubleshoot any issues with hardware and TSM software.
• 2+ years' experience - Document the standards and procedures for installing and configuring TSM servers, TSM Clients and DRM process as required.
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
Dermatology Consultant
Remote telecommunications consultant job
IDEXX
Medical Consulting
is recruiting for a Veterinary Dermatology Consultant. As a dermatology consultant, you will help customers with diagnostic test selection, laboratory result interpretation and treatment options.
What's in it for you?
Are you a Board-Certified Dermatologist (DACVD) and looking for a new opportunity and challenge? Would you enjoy working from home, providing phone-based consultations to veterinary peers? If so, apply today, and come join our team!
This full-time position is open to a dermatologist based in the US or Canada. We are ideally targeting a start date in November or December of 2025.
What You Will Need to Succeed:
You have a current DVM/VMD license in good standing
You are ACVD board-certified
Fluency in English. Additional language skills are a plus.
Consultative Responsibilities
Provide telephone consultations to IDEXX customers on dermatology cases in dogs, cats and horses.
Be knowledgeable about tests offered by IDEXX Laboratories with particular focus on testing related to dermatologic diseases including serum allergy tests, ear and skin cultures, skin biopsies and dermatopathology reports and be able to provide guidance to customers in appropriate sample collection, clinical utility and interpretation of each test.
Meet caseload and turnaround expectations and be accessible for client consultations during open consultation service hours.
Attend one continuing education meeting per year for personal professional development and maintain familiarity with current literature in field of veterinary dermatology.
Expected to maintain active Diplomate status and State/Provincial Veterinary Licensure.
Required to participate in scheduled consulting service meetings via teleconference, and to participate in other IDEXX educational or organizational meetings as they arise.
Schedule
Consultation service hours are Monday through Friday, 9am - 7pm EST. The Dermatology Consultant will need to be flexible within these service hours.
Call Tracking
Enter consultation information into the Customer Relationship Management System software per expectations.
Virtual Work Environment Requirements:
Dedicated quiet office space
High speed internet service with minimum speeds of 120 Mb/s download and 10 Mb/s upload with hardwire access.
Training
Onboarding is currently scheduled to be virtual. May occasionally be required to travel to Westbrook, ME for training.
Additional training on IHD products, reference lab diagnostics, and specialty tests offered by IDEXX will be provided as materials become available.
Ability to travel and attend Medical Consulting Services training.
Why IDEXX
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-LAB
Auto-ApplyTurbine and Generator Failure Analysis Consultant
Telecommunications consultant job in Akron, OH
Engage and lead within a dynamic team providing client focused solutions for simple and combined cycle gas and steam turbines, conventional steam turbines, hydro, and nuclear-powered electrical generation. This role will be responsible for supporting power generation clients through the leadership and execution of failure and root cause analysis of turbine rotating and stationary components. The right candidate will be capable of maintaining the overall direction of multiple investigations while providing technical expertise and experience towards the completion of the causal analysis.
Primary Responsibilities:
Perform causal analysis of turbine and generator rotating and non-rotating equipment including:
Site forensic investigation,
Metallographic failure mechanism determination,
Operation data forensic review,
Lifing calculations through both classic and finite element analysis methods,
Causal analysis using the appropriate tool(s),
Development of containment, corrective, and preventative actions,
Client presentation and RCA review(s).
Employ fatigue, corrosion, and high-temperature creep life assessment and fracture mechanics-based crack growth concepts for serviceability assessment of damaged or flawed components.
Collect and utilize industry experience to support existing and develop new clients.
Use experience with materials, component repair, welding, and nondestructive examination techniques on investigations.
Mentor and train entry-level engineers in failure and causal analysis techniques.
Interact with client engineering resources and legal councils, 3
rd
party investigators and insurance representatives.
Support client deposition and litigation as required.
Prepare written technical reports and presentations.
Present and represent SI through technical forums and industry conferences.
Develop and expand business opportunities with existing Structural Integrity clients.
Support development of new clients and business offerings.
Develop proposals for opportunities identified.
Learn and implement all applicable standard Structural Integrity policies and procedures.
Required Skills/Qualifications:
8-20 years of experience in Mechanical Engineering or related industry experience.
B.S or M.S degree in Mechanical Engineering.
Highly motivated self-starter experienced with the desire to learn and challenge historical practices.
Possesses an inquisitive approach to problem solving with the ability to drive progress.
Background in power generation rotating machinery including but not limited to gas turbines, steam turbines, generators, and plant auxiliaries.
Detailed knowledge of common gas turbine and steam turbine alloys, failure mechanisms and properties.
Working knowledge of CAD software (Solidworks is a plus), Abaqus and/or ANSYS FE software, and general fracture mechanics and creep concepts is a plus.
Background in life management of capital / critical assets or maintenance is a plus.
Ability to be actively involved in both internal and external training and development programs.
Computer programming experience is a plus.
Excellent written and oral communication skills are essential, as well as a working knowledge of computer software, including Microsoft Office.
Experience in consulting, sales, or application engineering a plus.
Professional Engineering licensure (PE) in one or more states is a plus.
Periodic travel with minimal notice is required.
Structural Integrity Associates, Inc. (SI) does not welcome third-party recruiters, employment agencies, headhunters, etc. Please do not reach out to SI employees requesting a call, sit down, meeting, or email response.
Notice:
Certain positions at SI may require access to information and technology which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations and may result in SI limiting its consideration of certain applicants.
About Us:
At Structural Integrity Associates, Inc. (SI), employees are proud to be part of a company where contributions are valued. Join a team of internationally recognized experts in a culture based on knowledge, excellence, and respect for one another. Our employees are members of a distinct community of internationally respected professionals committed to quality, engineering innovation, and a shared goal of building a safer world.
Why Work at SI?
SI offers a competitive salary and a performance-based bonus program. Our retirement benefits include a Traditional 401k, Roth 401k, and an employer match. To help employees maintain a work-life balance, SI also offers various paid time off, including vacation, floating holidays, sick time, and parental leave.
Our employees also enjoy a comprehensive benefits program that includes the following:
Medical, dental, and vision insurance
Life Insurance and AD&D
Short-term and long-term disability
Health Savings Account with employer contribution
Flexible Spending Account for health care and dependent care
ID theft protection and credit monitoring
Structural Integrity Associates, Inc. is an equal opportunity employer.
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Auto-ApplyJD Edwards Distribution Consultant
Telecommunications consultant job in Cincinnati, OH
Terillium is seeking a Senior Oracle JD Edwards EnterpriseOne Functional Distribution Consultant.
The ideal candidate would be an upbeat professional who can thrive in an innovative tech environment and collaborate with clients to deliver a state-of-the-art solution. The individual will excel at delivering high quality service and cutting-edge technology solutions to Terillium clients in the Oracle community.
This position focuses on guiding and assisting clients through all phases of project implementations of Oracle JDE Distribution Applications.
Implementation experience in three or more of the following modules is required: Sales Order Management, Procurement, Inventory Management, Warehouse, Sales Configurator, Advanced Pricing, Manufacturing Applications.
Attractive Total Compensation Package:
Salary + Bonus
401k including Employer Match
Full Medical, Dental, Vision Benefits and Life
Considerations:
Job will entail 75%+ travel
Candidates must provide legal work authorization (US Citizen, Green Card, and EAD)
(No sponsorships available)
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Candidates must provide legal work authorization (US Citizen, Green Card, and EAD)
No sponsorships available
Auto-ApplyIngredients Consultant - South
Telecommunications consultant job in Westlake, OH
At Palmer Holland, our Ingredients Consultants are more than just sellers. They are relationship builders who establish and grow solid connections with customers, suppliers, and the Palmer Holland team. As an employee-owner in this role, you will partner with other teams to receive the support necessary for success. The Ingredients Consultants position is responsible for nurturing relationships with both current and potential customers. You will stand by your customers throughout the entire sales process, providing support and resources. You will keep updated on the latest industry trends and market insights to remain an expert in the Health and Nutrition space.
Essential tasks of the position:
* Proven sales experience in the promotion and marketing of raw materials
* The Ingredients Consultants is responsible for assisting in developing and implementing sales plans, documenting quotes and sales contract reviews and reporting sales performance to the Sales Manager.
* Performs duties and tasks as prescribed in company policies, procedures, and work instructions.
* Conforming to the company quality system as documented.
* Identifying and recording any problems relating to the product, process, and quality system.
* Initiating, recommending, or providing solutions through designated channels.
* Any other task assigned by management or special projects
Requirements:
* 4-year degree or equivalent in a field applicable to our associated industries.
* 2-5 Years of B2B sales experience in a related industry
* Self-motivated
* Professional and prompt
* Excellent verbal and written skills
* Ability to drive (Sales)
* Intermediate level of expertise in MS Office and Contact Management Software
* Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
* Ability to handle sensitive information with confidentiality and discretion
Training:
* Assessment techniques of examining, questioning, evaluating and reporting sales.
* Additional skills required for managing sales, such as planning, organizing, and communicating.
Physical Requirements:
* Satisfactory motor skills relevant to position
* Ability to sit for long periods of time
* Ability to lift up to 25 pounds
* Ability to drive (Sales)
Relocation Consultant
Telecommunications consultant job in Cleveland, OH
About Opportunity
Do you love helping others, know your local area well, and have a passion for making people feel welcome? You might be the perfect fit for our network of Relocation Consultants!
Dwellworks is currently seeking friendly, resourceful, and detail-oriented individuals to support relocating employees and their families. This flexible, independent contractor role allows you to work on your own schedule while making a meaningful impact in your community.
What You'll Do
As a Relocation Consultant, also known as a Destination Services Consultant, you'll be the local expert and friendly face who helps individuals and families transition smoothly into a new home and city. No two days are ever quite the same!
You'll provide support with:
Area tours and community orientation
Guidance on local schools and neighborhoods
Rental Home-finding assistance
Help setting up utilities and essential services like acquiring a driver's license and setting up a bank account
Sharing your local knowledge to ease their settling-in process
We'd love to hear from you if you have:
Strong administrative and organizational skills
Experience using Microsoft Office (Outlook, Word) and mobile apps
Confidence using the internet for research and navigation
A clean and valid driver's license
A positive, solutions-focused mindset and professional attitude
Willingness to travel to surrounding areas
Why Join Us?
Flexible, project-based work that fits your schedule
Meet new people and represent your community with pride
Make a real difference for families experiencing a big life transition
Be part of a supportive, global network
Is This the Right Fit for You?
If you're organized, people-oriented, and eager to help others, we'd love to consider you for this role.
Please note this opportunity doesn't pair well with full-time commitments
Want to Lean More?
Check out our website for more information on the role: ***************************************************************************