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Become A Telecommunications Manager

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Working As A Telecommunications Manager

  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Thinking Creatively
  • Updating and Using Relevant Knowledge
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $91,593

    Average Salary

What Does A Telecommunications Manager Do

Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.

Duties

Computer and information systems managers typically do the following:

  • Analyze their organization’s computer needs and recommend possible upgrades for top executives to consider
  • Plan and direct the installation and maintenance of computer hardware and software
  • Ensure the security of an organization’s network and electronic documents
  • Assess the costs and benefits of new projects and justify funding on projects to top executives
  • Learn about new technology and look for ways to upgrade their organization’s computer systems
  • Determine short- and long-term personnel needs for their department
  • Plan and direct the work of other IT professionals, including computer systems analysts, software developers, information security analysts, and computer support specialists
  • Negotiate with vendors to get the highest level of service for their organization’s technology

Few managers carry out all of these duties. There are various types of computer and information systems managers, and the specific duties of each are determined by the size and structure of the firm. Smaller firms may not employ every type of manager.

The following are examples of types of computer and information systems managers:

Chief information officers (CIOs) are responsible for the overall technology strategy of their organizations. They help determine the technology or information goals of an organization and then oversee implementation of technology to meet those goals.

CIOs may focus on a specific area, such as electronic data processing or information systems, but CIOs tend to focus more on long-term or big picture issues. At small organizations a CIO has more direct control over the IT department, and at larger organizations other managers under the CIO may handle the day-to-day activities of the IT department.

CIOs who do not have technical expertise and who focus solely on a company’s business aspects are included in a separate profile on top executives.

Chief technology officers (CTOs) evaluate new technology and determine how it can help their organization. When both CIOs and CTOs are present, the CTO usually has more technical expertise.

The CTO is responsible for designing and recommending the appropriate technology solutions to support the policies and directives issued by the CIO. CTOs also work with different departments to implement the organization’s technology plans.

The CTO usually reports directly to the CIO and may be responsible for overseeing the development of new technologies or other research and development activities. When a company does not have a CIO, the CTO determines the overall technology strategy for the firm and presents it to top executives.

IT directors, including management information systems (MIS) directors, are in charge of their organizations’ information technology (IT) departments, and they directly supervise other employees. IT directors help to determine the business requirements for IT systems, and they implement the policies that have been chosen by top executives. IT directors often have a direct role in hiring members of the IT department. It is their job to ensure the availability of data and network services by coordinating IT activities. IT directors also oversee the financial aspects of their department, such as budgeting.  

IT security managers oversee their organizations’ network and data security. They work with top executives to plan security policies and promote a culture of information security throughout the organization. They develop programs to keep employees aware of security threats. These managers must keep up to date on IT security measures. They also supervise investigations if there is a security violation.

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How To Become A Telecommunications Manager

Typically, a bachelor’s degree in computer or information science, plus related work experience, is required. Many computer and information systems managers also have a graduate degree.

Education

Computer and information systems managers normally must have a bachelor’s degree in a computer- or information science–related field. Such a degree usually takes 4 years to complete and includes courses in computer programming, software development, and mathematics. Management information systems (MIS) programs usually include business classes as well as computer-related ones.

Many organizations require their computer and information systems managers to have a graduate degree as well. A Master of Business Administration (MBA) is common and takes 2 years beyond the undergraduate level to complete. Many people pursuing an MBA take classes while working, an option that can increase the time required to complete that degree.

Work Experience in a Related Occupation

Most jobs for computer and information systems managers require several years of experience in a related information technology (IT) job. Lower level management positions may require only a few years of experience. Directors are more likely to need 5 to 10 years of related work experience. A chief technology officer (CTO), who oversees the technology plan for a large organization, may need more than 15 years of experience in the IT field before being considered for a job.

The number of years of experience required varies with the organization. Generally, smaller or newer companies do not require as much experience as larger or more established ones.

Computer systems are used throughout the economy, and IT employees may gain experience in a variety of industries. However, an applicant’s work experience should be in the same industry they are applying to work in. For example, an IT security manager should have previously worked in information security. A hospital IT director should have experience in the healthcare field.

Advancement

Most computer and information systems managers start out as lower level managers and advance to higher positions within the IT department. IT directors or project managers can advance to become CTOs. A CTO or other manager who is especially business minded can advance to become a chief information officer (CIO), the person in charge of all IT-related decisions in an organization. CIOs can advance to become top executives in an organization.

Important Qualities

Analytical skills. IT managers must be able to analyze problems and consider and select the best ways to solve them.

Business skills. IT managers must develop and implement strategic plans to reach the goals of their organizations.

Communication skills. IT managers must be able to explain their work to top executives and give clear instructions to their subordinates.

Decisionmaking skills. Some IT managers must make important decisions about how to allocate resources in order to reach their organizations’ goals.

Leadership skills. IT managers must be able to lead and motivate IT teams or departments so that workers are efficient and effective.

Organizational skills. Some IT managers must coordinate the work of several different IT departments to make the organization run efficiently.

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Telecommunications Manager Videos

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Telecommunications Manager On Personal Development Inspiration Books

Kim Scolaro — Summit Business Technologies' Telecommunications Manager

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Telecommunications Manager Career Paths

Telecommunications Manager
Senior Project Manager Solutions Architect
Customer Relationship Management Manager
8 Yearsyrs
Information Technology Manager Operations Director
Director Global Operations
14 Yearsyrs
Information Technology Project Manager Information Technology Director
Director Information Technology Infrastructure
13 Yearsyrs
Information Technology Director
Director Of Information Technology Security
12 Yearsyrs
Network Engineer Network Manager
Director Of Infrastructure Operations
13 Yearsyrs
Information Technology Project Manager Business Development Manager
Director Of Sales, Americas
13 Yearsyrs
Service Manager Information Technology Manager
Global Information Technology Manager
11 Yearsyrs
Systems Administrator Network Manager
Information Systems Manager
6 Yearsyrs
Project Manager Information Technology Project Manager
Information Technology Infrastructure Manager
11 Yearsyrs
Operations Manager Information Technology Manager
Information Technology Support Manager
8 Yearsyrs
Systems Administrator Senior Network Engineer
Infrastructure Manager
10 Yearsyrs
Information Technology Manager Information Technology Director
Senior Director Of Information & Technology
13 Yearsyrs
Technical Support Specialist Technical Support Manager
Supported The Director
8 Yearsyrs
Senior Analyst Senior Operations Analyst
Vending Manager
7 Yearsyrs
Project Manager Senior Manager
Vice President Of Information Technology
12 Yearsyrs
Information Technology Director Director, Technical Operations
Vice President Of Technical Operations
13 Yearsyrs
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Do you work as a Telecommunications Manager?

Help others decide if this is a good career for them

Average Length of Employment
Telecom Manager 4.2 years
Top Careers Before Telecommunications Manager
Manager 4.9%
Supervisor 3.8%
Technician 3.4%
Top Careers After Telecommunications Manager
Consultant 6.3%
Manager 6.2%
Director 3.6%
Owner 2.5%

Do you work as a Telecommunications Manager?

Telecommunications Manager Demographics

Gender

Male

71.5%

Female

26.4%

Unknown

2.1%
Ethnicity

White

61.3%

Hispanic or Latino

17.0%

Black or African American

11.6%

Asian

6.3%

Unknown

3.8%
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Foreign Languages Spoken

Carrier

40.6%

Spanish

25.0%

French

12.5%

Russian

6.3%

Arabic

6.3%

Italian

6.3%

Japanese

3.1%
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Telecommunications Manager Education

Schools

University of Phoenix

21.0%

New York University

7.2%

Community College of the Air Force

7.2%

University of Maryland - University College

6.5%

Northern Virginia Community College

5.8%

DePaul University

5.1%

Villanova University

4.3%

Webster University

4.3%

George Washington University

3.6%

Pennsylvania State University

3.6%

Georgia State University

3.6%

Central Texas College

3.6%

American University

3.6%

University of Kansas

2.9%

Kean University

2.9%

Ohio State University

2.9%

San Diego State University

2.9%

University of Utah

2.9%

University of Connecticut

2.9%

Middlesex County College

2.9%
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Majors

Business

28.6%

Computer Science

7.1%

Management

7.1%

Computer Networking

7.1%

Computer Information Systems

6.4%

Project Management

5.3%

Electrical Engineering

5.0%

Communication

4.3%

Electrical Engineering Technology

4.1%

Information Technology

4.1%

Telecommunications Management

3.3%

Information Systems

2.6%

Marketing

2.6%

General Studies

2.2%

Education

2.2%

Psychology

2.1%

Management Information Systems

1.9%

Economics

1.7%

Liberal Arts

1.2%

Criminal Justice

1.2%
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Degrees

Bachelors

31.9%

Other

29.5%

Masters

19.0%

Associate

12.2%

Certificate

5.1%

Diploma

1.2%

Doctorate

0.6%

License

0.5%
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Telecommunications Manager Videos

Cisco Unified Communications Manager Version 10.0

Telecommunications Manager On Personal Development Inspiration Books

Kim Scolaro — Summit Business Technologies' Telecommunications Manager

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Top Skills for A Telecommunications Manager

  1. Telecommunications Systems
  2. Telecommunications Infrastructure
  3. Telephone Systems
You can check out examples of real life uses of top skills on resumes here:
  • Led projects in construction, installation, maintenance and operation of telecommunications systems and related support items.
  • Directed all aspects of PBX management; held full accountability for daily operations of telecommunications infrastructure management including vendor relations.
  • Spearheaded implementation and integration of fax server application with Fujitsu PBX.
  • Initiated a Cost Benefit Analysis relating to VoIP for proposed systems upgrade throughout existing global infrastructure.
  • Designed, installed, and managed local videoconferencing nodes as part of a regional inter-governmental video conference and emergency management network.

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Top 10 Best States for Telecommunications Managers

  1. New York
  2. Virginia
  3. Delaware
  4. Colorado
  5. District of Columbia
  6. New Jersey
  7. Rhode Island
  8. California
  9. Washington
  10. Massachusetts
  • (304 jobs)
  • (249 jobs)
  • (24 jobs)
  • (154 jobs)
  • (85 jobs)
  • (164 jobs)
  • (24 jobs)
  • (674 jobs)
  • (219 jobs)
  • (196 jobs)

Top Telecommunications Manager Employers

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Jobs From Top Telecommunications Manager Employers

Telecommunications Manager Videos

Cisco Unified Communications Manager Version 10.0

Telecommunications Manager On Personal Development Inspiration Books

Kim Scolaro — Summit Business Technologies' Telecommunications Manager

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