How to hire a telecommunications manager

How to hire a telecommunications manager, step by step

Here's a step-by-step telecommunications manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a telecommunications manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new telecommunications manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your telecommunications manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a telecommunications manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A telecommunications manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, telecommunications managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of telecommunications managers and their corresponding salaries.

   Type of Telecommunications Manager	Description	Hourly rate
   Telecommunications Manager	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$43-74
   Vice President Of Information Technology	A Vice President Of Information Technology supervises an organization's technology initiatives, IT changes, and updates to all projects. They also identify and propose new information technologies and systems to improve business processes and decision-making.	$52-111
   Information Technology Director	An information technology (IT) Director is a professional responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors... Show more	$46-94

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Telephone Systems
   • Telecommunication
   • VoIP
   • Telecommunications Systems
   • Infrastructure
   • Phone System
   • Avaya PBX
   • Voice Systems
   • IP
   • ACD
   • Disaster Recovery
   • T-1
   • Vendor Management
   • Lan

   Check all skills

   Responsibilities:

   • Manage the network integration and implementation activities of Nortel OEM products being deploy within the network.
   • Achieve network redundancy in the network by implementing advance TCP/IP routing protocols such as EIGRP and BGP.
   • Lead the design of redundant VPN infrastructure to ensure optimal fail-over in case of disaster across all sites.
   • Manage global upgrade for Alcatel-Lucent VitalQIP DNS servers (100+) that serve IP addressing for 125K+ client devices.
   • Manage weekly, monthly and quarterly reviews with key partners to review open issues, SLA s and billing reconciliation.
   • Assist in managing Cisco switches by maintain naming protocol on switch and locking, unlocking and configuring ports for QOS.

   More telecommunications manager duties

3. Make a budget

   Including a salary range in your telecommunications manager job description is a great way to entice the best and brightest candidates. A telecommunications manager salary can vary based on several factors:

   • Location. For example, telecommunications managers' average salary in hawaii is 43% less than in oregon.
   • Seniority. Entry-level telecommunications managers earn 42% less than senior-level telecommunications managers.
   • Certifications. A telecommunications manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a telecommunications manager's salary.

   Average telecommunications manager salary

   $118,270yearly

   $56.86 hourly rate

   ---

   Entry-level telecommunications manager salary

   $90,000 yearly salary

   Updated December 17, 2025

   Average telecommunications manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$153,046	$74
   2	Oregon	$151,569	$73
   3	Washington	$142,283	$68
   4	Texas	$136,693	$66
   5	New York	$132,773	$64
   6	Michigan	$129,781	$62
   7	Massachusetts	$129,311	$62
   8	New Jersey	$126,343	$61
   9	Pennsylvania	$124,968	$60
   10	Virginia	$119,342	$57
   11	Illinois	$115,942	$56
   12	Ohio	$115,221	$55
   13	Georgia	$111,698	$54
   14	Colorado	$110,571	$53
   15	Florida	$97,072	$47

   Average telecommunications manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Genesys	$130,114	$62.55
   2	Federal Bureau of Investigation	$111,327	$53.52
   3	Rail Europe	$108,060	$51.95
   4	Crozer Health	$103,890	$49.95
   5	General Dynamics	$103,348	$49.69	19
   6	Precision Inc	$103,203	$49.62	1
   7	Deloitte	$102,092	$49.08	976
   8	The Elkin Tribune	$100,801	$48.46
   9	The New York Public Library	$99,629	$47.90	1
   10	Comcast	$96,325	$46.31	8
   11	University of Michigan	$95,314	$45.82

4. Writing a telecommunications manager job description

   A good telecommunications manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a telecommunications manager job description:

   Telecommunications manager job description example

   Baylor Scott & White Health (BSWH) is actively investing and expanding its digital footprint to transform how health care is delivered and create a meaningful, customer-for-life experience. The Digital Health Studio is central to BSWH's overall strategy and mission by delivering industry leading, award-winning products that elevate the patient experience. We believe that building world class products starts with assembling the right teams, which is why we are focused on bringing in high-quality talent that complements our team dynamics and adds to our culture. Our new state-of-the-art building in downtown Dallas, ushers in a new era of collaboration and inspiration rarely seen in healthcare.
   
   As the largest not-for-profit healthcare system in the state of Texas, Baylor Scott & White's patients and members span the continuum of racial, ethnic, gender, and socioeconomic diversity. The Digital Health Studio upholds both an ethical and practical support of diversity within its team. We believe that diverse perspectives, which reflect the broad ecosystems from which our patients and members come, within the Digital Health Studio allow us to approach digital transformation with greater consumer-centricity and to innovate on behalf of users with greater empathy and efficiency. We encourage all diverse candidates to apply for consideration, as your inherently valuable perspectives allow us to better serve our stakeholders.
   About the Opportunity
   
   Traditional 'come to us' healthcare is inconvenient, complex, and cumbersome for consumers. BSWH is redesigning care around the consumer to be convenient, simple, and easy to use. The BSWH Telecommunications team support the digital transformation of healthcare initiatives through the integration of VoIP and the modern Call Center as a part of the customer and caregiver experience. Our goal is to provide safe and secure digital voice communication and collaboration, as well as innovative Call Center functionality that improves the customer experience.
   
   The modern digital workspace is a placeless experience achieved on global scale. Baylor Scott and White leverages the Microsoft 365 platform to bring our patients, care givers, and staff together throughout the State of Texas and around the globe by delivering meaningful digital collaborative experiences.
   
   The Telecommunications Manager will manage support units within the Cisco and Avaya platforms under the Director of Telecommunications and Collaboration as a subject matter expert to guide and execute on communication and collaboration initiatives.
   
   A successful candidate will have strong knowledge of the principles of electronic communications, as well as advanced knowledge of communications protocols, systems administration with strong troubleshooting skills. In addition, the candidate will have a strong bias for action, the ability to operate independently, lead technical teams, work with many cross operational teams, is comfortable analyzing and troubleshooting systems, and is detail oriented. Excellent written and verbal communication skills are essential.
   
   Roles and Responsibilities
   
   * Manage a team of skilled personnel in the delivery of communication services to include, but not limited to:
   * Cisco Unified Communications
   * Cisco UCCE
   * Cisco Endpoints
   * Microsoft Teams Voice
   * Avaya Phone System
   
   * Must possess advanced knowledge of:
   * Telecommunication and Telecommunication Systems
   * UC Environments and Networking
   * Analog and Cellular Systems
   * DAS
   * UC Endpoint Support Operations (Cisco/Avaya/MSTeams)
   
   * Microsoft Teams Voice Integration
   * Direct Routing/Operator Connect
   * Dial Plans
   * SBCs
   * SBAs
   * E911
   * E911 Compliance
   
   * VoIP troubleshooting end-to-end
   * VoIP migration strategies
   * Call Center solutions, implementation, and migration strategies.
   
   * Must be able to
   * Communicate with customers effectively
   * Think calmly and critically in high pressure situations
   * Optimize operations and automate tasks
   * Develop and lead operational team members
   * Support secure electronic communications
   * Support the development and adoption of digital collaboration technology using Microsoft Teams.
   * Demonstrate an understanding of ITIL
   
   BENEFITS
   
   Our competitive benefits package includes the following
   
   * Immediate eligibility for health and welfare benefits
   * 401(k) savings plan with dollar-for-dollar match up to 5%
   * Tuition Reimbursement
   * PTO accrual beginning Day 1
   
   Note: Benefits may vary based upon position type and/or level
   
   QUALIFICATIONS
   
   * EDUCATION - Bachelors or Equivalent Exp
   * EXPERIENCE - A minimum of 5 years of experience
   
   Preferred Experience
   
   * Experience working in a lead role on a high performing team.
   * Experience supporting large user base (50k )
   * Proven experience evaluating and partnering with 3rd party vendors to deliver on scopes of work for portfolio of features.
   * Experience working closely with OEM partners in the development and deployment of services.
   * Experience deploying and migrating systems on a large scale
   * Experience with commitment towards goals and outcomes and to ensure Customer experience metrics are maintained.
   * Excellent communication skills across all channels: verbal, written, visual presentations.

   Copy this example

   

5. Post your job

   To find the right telecommunications manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with telecommunications managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit telecommunications managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your telecommunications manager job on Zippia to find and recruit telecommunications manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit telecommunications managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new telecommunications manager

   Once you have selected a candidate for the telecommunications manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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