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What does a telecommunications specialist do?

Updated January 8, 2025
7 min read
What does a telecommunications specialist do

A telecommunications specialist is responsible for designing and implementing communication networks and computer systems in companies, ensuring quality and efficiency. It is their duty to develop installation plans, oversee networks and systems activities, study the feedbacks of clients and consumers, and develop systems according to the company's needs. They must also maintain logs and records, presenting progress reports regularly. Furthermore, as a telecommunications specialist, it is essential to keep an active communication line with the workforce for a smooth workflow.

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Telecommunications specialist responsibilities

Here are examples of responsibilities from real telecommunications specialist resumes:

  • Project manage the installation of corporate SNA and TCP/IP data networks for regional projects.
  • Provide liaison to all telecommunications vendors, write and manage RFP process for new systems.
  • Operate LAN and monitoring system performance and disk utilization; establish and manage user accounts, and schedule system backups.
  • Schedule and manage Polycom video calling equipment as needed.
  • Manage Nortel companion phones and compose user-friendly instructions for programming and trouble- shooting.
  • Manage the operation/ maintenance of multiple telecommunications digital/analog switches and various relate circuitry and equipment.
  • Work with local carriers to install voice T1 circuits and data frame relay and MPLS data circuits.
  • Used tools such as the maintenance phone to troubleshoot T1 issues and tone and probe for cross connect and LAN connections.
  • Operate automated message switches and strategic telecommunications centers using system command consoles, computer terminals, and associate COMSEC devices.
  • Install digital and analog lines.
  • Maintain company wide VPN network hardware and software.
  • Provide daily server error reports for the LAN team.
  • Provide direct support to windows group for modular messaging.
  • Configure DHCP and DNS using Linux and Microsoft systems.
  • Procure and maintain of all company analog and data circuits.

Telecommunications specialist skills and personality traits

We calculated that 11% of Telecommunications Specialists are proficient in Telecommunication, Switches, and Communications Systems. They’re also known for soft skills such as Detail oriented, Leadership skills, and Organizational skills.

We break down the percentage of Telecommunications Specialists that have these skills listed on their resume here:

  • Telecommunication, 11%

    Monitored voice/data/video telecommunication equipment and network control consoles.

  • Switches, 9%

    Operated automated message switches and strategic telecommunications centers using system command consoles, computer terminals, and associated COMSEC devices.

  • Communications Systems, 9%

    Conveyed customer assistance on requirements involved with operations, staff operations, rehabilitation, expansion, and replacement of telecommunications systems.

  • Management System, 5%

    Maintained programs and utilized computer based Telephone Management System equipment to perform necessary repairs, maintenance and testing.

  • Telephone Systems, 5%

    Installed, removed, and maintained telephone systems including wiring, modems, terminal blocks, and telephone devices within building.

  • DOD, 4%

    Prepared and delivered training to uniformed military and DoD contractor personnel on Advanced Networking and the DMVPN and VSAT network employed.

"telecommunication," "switches," and "communications systems" are among the most common skills that telecommunications specialists use at work. You can find even more telecommunications specialist responsibilities below, including:

Detail oriented. One of the key soft skills for a telecommunications specialist to have is detail oriented. You can see how this relates to what telecommunications specialists do because "computer network architects create comprehensive plans of the networks they are creating with precise information describing how the network parts will work together." Additionally, a telecommunications specialist resume shows how telecommunications specialists use detail oriented: "provided detailed mission log input install and maintained standard lan cabling including fiber optic. "

Leadership skills. Another soft skill that's essential for fulfilling telecommunications specialist duties is leadership skills. The role rewards competence in this skill because "many computer network architects direct teams of engineers, such as computer hardware engineers, who build the networks they have designed." According to a telecommunications specialist resume, here's how telecommunications specialists can utilize leadership skills in their job responsibilities: "provide cost savings recommendations to leadership for corporation. "

Organizational skills. Another skill that relates to the job responsibilities of telecommunications specialists is organizational skills. This skill is critical to many everyday telecommunications specialist duties, as "computer network architects who work for large firms must coordinate many different types of communication networks and make sure they work well together." This example from a resume shows how this skill is used: "coordinated and implemented more than 600 voip phones to customer locations and ensure full migration through proper organizational and it requirements. "

Analytical skills. telecommunications specialist responsibilities often require "analytical skills." The duties that rely on this skill are shown by the fact that "computer network architects have to examine data networks and decide how to best connect the networks based on the needs and resources of the organization." This resume example shows what telecommunications specialists do with analytical skills on a typical day: "worked with t-1 pots, pri/bri, ds-3, and mpls wan transport data/voice technologies. "

Interpersonal skills. Another crucial skill for a telecommunications specialist to carry out their responsibilities is "interpersonal skills." A big part of what telecommunications specialists relies on this skill, since "these workers must work with different types of employees to successfully design and implement computer and information networks." How this skill relates to telecommunications specialist duties can be seen in an example from a telecommunications specialist resume snippet: "displayed well-developed interpersonal skills while interacting with internal clients, keeping a sharp focus on delivering excellent customer service. "

Most common telecommunications specialist skills

The three companies that hire the most telecommunications specialists are:

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Compare different telecommunications specialists

Telecommunications specialist vs. Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

We looked at the average telecommunications specialist salary and compared it with the wages of a specialist. Generally speaking, specialists are paid $5,301 higher than telecommunications specialists per year.While their salaries may differ, the common ground between telecommunications specialists and specialists are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like troubleshoot, windows, and computer system.

There are some key differences in the responsibilities of each position. For example, telecommunications specialist responsibilities require skills like "telecommunication," "switches," "communications systems," and "management system." Meanwhile a typical specialist has skills in areas such as "patients," "customer service," "work ethic," and "patient care." This difference in skills reveals the differences in what each career does.

On average, specialists reach similar levels of education than telecommunications specialists. Specialists are 3.0% more likely to earn a Master's Degree and 0.4% more likely to graduate with a Doctoral Degree.

Telecommunications specialist vs. Engineering specialist

The duties of an engineering specialist depend on their line of work or industry of employment. As a specialist, their responsibilities typically revolve around utilizing their expertise by designing and developing various systems to improve products and operations, and participate in planning and devising strategies for optimal production performance. They must also identify areas needing improvement, conduct regular maintenance checks to ensure the safety and efficiency of facilities, and collaborate with other engineers as needed. Furthermore, there are instances where they have to address issues and concerns, resolving them promptly and effectively.

On average, engineering specialists earn a $39,055 higher salary than telecommunications specialists a year.A few skills overlap for telecommunications specialists and engineering specialists. Resumes from both professions show that the duties of each career rely on skills like "management system," "troubleshoot," and "windows. "

In addition to the difference in salary, there are some other key differences worth noting. For example, telecommunications specialist responsibilities are more likely to require skills like "telecommunication," "switches," "communications systems," and "telephone systems." Meanwhile, an engineering specialist has duties that require skills in areas such as "keyword research," "google analytics," "digital marketing," and "wordpress." These differences highlight just how different the day-to-day in each role looks.

On average, engineering specialists earn a higher salary than telecommunications specialists. Some industries support higher salaries in each profession. Interestingly enough, engineering specialists earn the most pay in the energy industry with an average salary of $115,592. Whereas telecommunications specialists have higher pay in the government industry, with an average salary of $65,603.Average education levels between the two professions vary. Engineering specialists tend to reach higher levels of education than telecommunications specialists. In fact, they're 5.9% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.

Telecommunications specialist vs. Senior support specialist

A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.

On average scale, senior support specialists bring in higher salaries than telecommunications specialists. In fact, they earn a $53,803 higher salary per year.telecommunications specialists and senior support specialists both have job responsibilities that require similar skill sets. These similarities include skills such as "management system," "troubleshoot," and "voip," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a telecommunications specialist is likely to be skilled in "telecommunication," "switches," "communications systems," and "telephone systems," while a typical senior support specialist is skilled in "customer service," "technical support," "excellent interpersonal," and "phone calls."

Senior support specialists make a very good living in the manufacturing industry with an average annual salary of $83,262. On the other hand, telecommunications specialists are paid the highest salary in the government industry, with average annual pay of $65,603.When it comes to education, senior support specialists tend to earn similar degree levels compared to telecommunications specialists. In fact, they're 3.3% more likely to earn a Master's Degree, and 0.1% more likely to graduate with a Doctoral Degree.

Telecommunications specialist vs. Systems specialist

Systems specialists are professionals who maintain, troubleshoot, and install information and computer systems. They identify the software, data, and hardware needs of companies. Generally, they work in physically demanding indoor environments installing complicated networks. They manage, lead, and coordinate technical support for new software, upgrades, and products. Also, they configure systems for the users and assess data from different sources to make a decision.

Systems specialists typically earn higher pay than telecommunications specialists. On average, systems specialists earn a $33,308 higher salary per year.According to resumes from telecommunications specialists and systems specialists, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "communications systems," "management system," and "dod. "Each job also requires different skills to carry out their responsibilities. A telecommunications specialist uses "telecommunication," "switches," "telephone systems," and "communications equipment." Systems specialists are more likely to have duties that require skills in "customer service," "veterans," "technical support," and "patients. "systems specialists enjoy the best pay in the manufacturing industry, with an average salary of $91,431. For comparison, telecommunications specialists earn the highest salary in the government industry.systems specialists reach similar levels of education compared to telecommunications specialists, in general. The difference is that they're 4.4% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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