What is a telecommunicator supervisor and how to become one

Key steps to become a telecommunicator supervisor

1. Explore telecommunicator supervisor education requirements

   Most common telecommunicator supervisor degrees

   Bachelor's

   46.6 %

   Associate

   30.5 %

   High School Diploma

   10.6 %

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2. Start to develop specific telecommunicator supervisor skills

   Skills	Percentages
   Telecommunication	10.37%
   PBX	7.02%
   Non-Emergency Calls	6.16%
   VoIP	5.97%
   LAN	5.31%

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3. Complete relevant telecommunicator supervisor training and internships

   Accountants spend an average of 3-6 months on post-employment, on-the-job training. New telecommunicator supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a telecommunicator supervisor based on U.S. Bureau of Labor Statistics data and data from real telecommunicator supervisor resumes.

4. Research telecommunicator supervisor duties and responsibilities

   • Gain practical experience managing UHF, satellite, and troposcatter transmission system.
   • Schedule and manage upgrades to telephone switches; ACD call routing, and network upgrades as needed without impacting business operations.
   • Manage the telecommunication training program, and make additions/changes/modifications as required while providing training to all communication staff.
   • Manage telecommunication and network system migrations and installations requiring both major and minor changes in voice and data infrastructure.

5. Apply for telecommunicator supervisor jobs

   Now it's time to start searching for a telecommunicator supervisor job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams