How To Become A Telecounselor: What It Is and Career Path

What is a telecounselor and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a telecounselor. For example, did you know that they make an average of $16.42 an hour? That's $34,151 a year! Between 2018 and 2028, the career is expected to grow 10% and produce 32,400 job opportunities across the U.S.

ScoreTelecounselorUS Average

Salary

2.7

Avg. Salary $34,151

Avg. Salary $59,228

Stability level

9.0

Growth rate 10%

Growth rate 0.3%

Diversity

6.0

Race

American Indian and Alaska Native 0.62%

Asian 3.74%

Black or African American 10.64%

Hispanic or Latino 14.20%

Unknown 3.76%

White 67.03%

Gender

female 72.77%

male 27.23%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

9.0

Stress level is very high

7.1 - high

Complexity level

9.7

Complexity level is advanced

7 - challenging

Work life balance

5.7

Work life balance is fair

6.4 - fair

Key steps to become a telecounselor

Explore telecounselor education requirements

Most common telecounselor degrees

Bachelor's

76.5 %

High School Diploma

8.8 %

Associate

8.6 %

Start to develop specific telecounselor skills

Skills	Percentages
Outbound Calls	15.13%
Financial Aid	14.68%
Crisis Intervention	14.49%
Admissions Process	12.63%
Student Life	4.95%

Complete relevant telecounselor training and internships

Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New telecounselors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a telecounselor based on U.S. Bureau of Labor Statistics data and data from real telecounselor resumes.

Research telecounselor duties and responsibilities

Contact prospective students and enter their data in Salesforce to better manage large quantities of data.
Manage applicant and student files electronically within CampusVue software.
Track sale calls through Salesforce software.
Train new employees how to use the system Jenzabar.

Prepare your telecounselor resume

When your background is strong enough, you can start writing your telecounselor resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a telecounselor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable telecounselor resume templates

Build a professional telecounselor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your telecounselor resume.